Mac, Linux, Solaris Consulting
Integration and Support for macOS, Mac OS X and Apple iOS:
Online Support for Apple macOS and Mac OS X
Progent provides nationwide urgent phone support and troubleshooting services for companies that run macOS and Mac OS X environments or whose IT systems have a mix of macOS and Mac OS X with Microsoft Windows products. Remote IT help offers optimum leverage for your IT budget by preserving user productivity and reducing the time billed for network repair services. Sophisticated online support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues rapidly without needlessly expending time and dollars by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of phone support and online access. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the toughest system issues.
Progent charges for telephone-based support on a per-minute basis. Consequently, you are charged only for services received. Progent imposes no service activation surcharge. Many online service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity and simple pricing model avoid large bills for speedy fixes.
Apple macOS and OS X, Cisco Infrastructure, MS Windows, and Network Security Experts
Progent's remote consulting engineers have expertise in a wide range of disciplines. This scope of technical skills allows Progent's consultants to manage almost any emergency likely to take place in your information system. In addition to providing expert support for servers and desktops based on by macOS and Mac OS X and iPhone integration and management, Progent's consultants have earned top-level certifications from Cisco that include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Associate.
To support customers with mixed-platform environments that include Microsoft Windows technology, Progent also provides access to consultants with Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's certified security staff members include Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants.
Expertise offered by Progent's IT engineers include:
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Expertise with Apple macOS and OS X Integration
Progent's macOS and Mac OS X remote consulting services address a wide spectrum of computer technology such as network infrastructure, messaging systems, backup/restore mechanisms, network and process security, Apple macOS and OS X and Windows integration, virtual server products for server hardware consolidation and simplified management, and transitioning from older systems to Microsoft Windows or Linux environments. Progent's group-based methodology for solving network issues enables fast escalation, when required, to consultants with task-relevant expertise to handle complex situations. This expedites solutions of urgent problems, reduces network downtime, and lowers support expense.Progent's macOS and Mac OS X consultants can offer emergency online help analyzing problems affecting UNIX, Linux, or Solaris networks powered by leading versions of UNIX including: macOS and Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or important Linux distributions including RedHat, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva, PCLOS, fedora, and Gentoo.
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Certified Cisco Consultants
The CCIE (Cisco Certified Internetwork Expert) certification is the top recognition for networking engineers, and indicates that an individual's networking skill is at the expert level. CCIEs can handle even the most challenging problems associated with network design, deployment, administration, security, and repair. CCIEs work on a privileged basis with Cisco's in-house support staff in isolating problems with Cisco IOS network management utilities and, if necessary, developing alternate approaches or installing software updates to resolve problems. CCIEs are an excellent value because their depth of experience enables them to solve even the most complex problems rapidly. In many instances, less seasoned engineers can wrestle for many hours or even days with the same tasks that Cisco CCIEs can fix in a few minutes.Progent is one of the rare support organizations that makes CCIEs available online to help small and mid-size companies. Progent offers fast access to a CCIE by telephone so that you can get timely help for urgent network issues that are impacting worker efficiency but are outside the scope of your ordinary network maintenance resources. Progent's CCIE engineers can connect to your environment by means of secure remote support tools in order to perform quick and economical diagnosis and remediation of critical network problems. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's Urgent Support.
Progent's certified CCIEs offer expertise in all of Cisco's market-leading selection of infrastructure products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet and Meraki wireless APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus protection and VPN products.
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Authorized Microsoft Support
Progent's Microsoft-certified engineers offer remote computer troubleshooting and IT support for all Microsoft server and application technology. As a Microsoft Partner, Progent can offer your company the help of consulting professionals who can show you how to implement, support and administer any Microsoft Server including Microsoft Windows 2012 R2 Server, Windows Server 2012 R2 Essentials, Microsoft SQL Server, Microsoft Exchange Server, Microsoft SQL Server, SharePoint, Forefront Threat Management Gateway, Microsoft Lync Server, Small Business Server, and Microsoft Project Server. -
Premier IT Security Professionals
Progent can provide certified CISM and CISSP security consultants to offer a range of system protection solutions to strengthen the defenses of your macOS and Mac OS X network against internal or external threats or help you to recover quickly from a breach. Security solutions offered by Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; rapid recovery from virus and worm assaults; configuring firewalls; designing secure architectures for remote and mobile connectivity; securing your email infrastructure from viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring.
Progent's Remote Technical Support Tools
Progent has refined an advanced set of tools and technologies that allow the Technical Response Center to deliver world-class online help. Progent offers protected VPN connectivity support for VPN gateways from multiple sources including Microsoft, Cisco, WatchGuard and Netscreen. Safe VPN online access allows the consultants of Progent's online support team to connect to your network remotely without violating system security. Progent's highly evolved service reporting system keeps thorough histories for all delivered service. Each certified Progent team engineer has complete availability of to all the details of support delivered by any staff member to each client. This database of problems and resolutions, plus false alarms and miscues, is structured as an easily searchable internal knowledge base that allows Progent's support professionals to share their knowledge company-wide to make sure that the general effectiveness of Progent's technical support improves daily.
Also, Progent can provide nationwide online monitoring services powered by System Center Operations Manager (SCOM), customized by Progent to accommodate your environment so that your network maintenance is proactive rather than reactive. By detecting possible issues before they cause downtime, remote monitoring can avoid stressful and costly network breakdowns.
Help Desk Call Center Outsourcing
Progent offers several essential types of Help Desk services : Microsoft and macOS and Mac OS X Call Center Outsourcing Services, Virtual Helpdesk Services (which are a transparent supplement to your existing Call Center resources), and Call Center Consulting and Staffing Services. Progent is a Microsoft {Certified Partner and Progent's Help Desk team of macOS and Mac OS X professionals and authorized Microsoft engineers gives your customers easy contact with a dependable support group with years of background delivering phone support and remote access repair for IT systems powered by Microsoft, Apple Mac and Cisco technology. Progent's concentration is on earning the Call Center a positive reputation as a key contributor to company productivity, and Progent's aim is to fix rather than simply report problems.
How to Contact Progent's Online Technical Support Experts
To contact Progent about emergency online help with macOS and Mac OS X networking, visit Progent's emergency phone-based help, telephone
An index of content::
Top Rated Altaro VM Backup Boot from Backup Consultants
Altaro VM Backup and vCenter Remote Consulting
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
Microsoft Small Business Server 2008 Support and Setup
Remote Technology Consulting Services Microsoft SBS Premium Add-on
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET products included with Small Business Server 2011 requires a network support expert with hands-on experience designing and integrating seamless, comprehensive business network environments. Progent's Small Business Server professionals have an average of over a decade of background integrating business systems based on Microsoft products. This experience ensures you success in installing, administering, and repairing IT environments that incorporate the SBS Server suite of servers and productivity software.
Small Office On-site Technical Support
Small Office IT Manager
For small businesses considering Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.
Expert Microsoft Certified Internet Security and Acceleration Server 2006 Support and Setup
Professional ISA 2006
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while enabling increased efficiency by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server helps protect business applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to plan, install, set up, and maintain ISA Server 2006 on your network so your business achieves a smart and economical balance of protection, productivity, and speed.
Solaris Professional
Emergency UNIX Consulting
Progent's Sun Solaris family consulting experts offer small businesses and software developers support for administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Best Specialist Citrix Xen Hypervisor
Top Quality Citrix Xen Hypervisor Engineer
Progent's Citrix-accredited consultants can assist you to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your current Citrix technology environment and help you to enhance consolidation, responsiveness, protection, availability, and disaster recovery.
ProSight Reporting Ticketing Engineer
ProSight Reporting Remote Network Infrastructure Management Setup and Support
ProSight Reporting is an expanding suite of real-time reporting utilities created to work with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Dynamics GP Technical Support
Dynamics GP Accounting Computer Consulting
Dynamics GP/Great Plains can help you grow and manage your business better by delivering easy access to strategic information and a rapid return on investment. Dynamics GP offers major productivity benefits including its ability to extend the presence of your company, manage your financials, computerize financial operations, unify processes across your business, improve inventory control, increase order accuracy, expand sales and shorten turnaround time, and increase free cash flow. Progent can show you how to set up and maintain a robust, secure server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you reap the full advantages of your Microsoft Dynamics GP software.
MCSE Expert Certified Windows Server 2019 Kubernetes Containers Support Outsourcing
Windows Server 2019 Windows Time Service Consultant
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
ProSight Email Spyware Protection Consult
ProSight Email Content Filtering Professional
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Lync Server 2013 Back End Server Consultancy
Lync Server 2013 topology Professionals
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of desktop and mobile endpoints. Progent's certified Lync 2013 experts and network integrators can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Lync Online) or mixed model suitable for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live online and onsite training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Mac Virus Recovery Support
24/7 Mac Network Security Consulting Services
Progent's CISM-certified security consultants can help you safeguard your Mac environment through expert support offerings including running security tests, recovery from virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile connectivity, deploying automated software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific goals of your corporate information system.
