Progent's Microsoft-certified consultants average more than 10 years of background delivering messaging solutions for companies ranging from small businesses to global corporations. Progent provides affordable support for all editions of Exchange Server to enhance email and virus security, configure high availability email systems, and facilitate off-site and wireless email access. Progent's Microsoft Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent also provides support for Windows 10 and Windows 11 clients running Office Outlook and can show you how to configure Microsoft Outlook Web App for all major browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Colocation sites allow businesses to share world-class facilities for housing computer equipment that supports vital applications and services. Progent's Microsoft and Cisco certified consultants can help your company with all facets of your colocation program including selecting and moving to a colocation site, creating system topology, defining hardware, on-site and on-line maintenance, establishing online network management, and training your support staff.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent can now anticipate server issues before they becomes critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and productivity.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer Active Directory implementation. Both versions also provide the long-term advantages of advanced remote network monitoring and management technology. These advantages can include easier management, better compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime.
Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management platform that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Progent's ProSight portfolio of managed services are intended to provide organizations who have small internal network administration and support staffs with affordable access to enterprise-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of routine administrative processes, ongoing adoption of new technology, graceful transition from legacy technology to up-to-date solutions, improved alignment of computer technology with business goals, access to seasoned network consultants, and allowing management to focus on business issues instead of ever-changing computer technology.
Cisco's security and remote access solutions for small to mid-size companies represent a full array of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align best with your corporate goals.
Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and increase worker output by ensuring that critical applications stay up to date, tracking licensing, and reporting usage profiles to help you make informed purchasing choices. When your organization is ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as economical service packages designed to help your company to identify and fix a most IT network problems before they get big enough to impact productivity.
Progent's certified experts offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's solutions for change and deployment management. System Center Configuration Manager is Microsoft's new title for the change management solution formerly called SMS Server. System Center Configuration Manager 2007 provides a variety of new features to SMS Server 2003 including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's certified engineers can help you use SMS or System Center Configuration Manager economically for automated OS and application installation, security patch administration, application tracking, and software license compliance. Progent's engineers can also help your company to move smoothly from SMS Server 2003 to Configuration Manager 2007.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and troubleshooting services to help you to design, install, manage, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent's experts can also assist you to design and deploy hybrid networks that combine on-premises and cloud-hosted resources and that provide seamless connectivity, advanced security and compliance, streamlined management, and consistent performance for all your wired and wireless endpoints.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to install and manage virtual servers to cut IT costs and enhance productivity.
Progent's network consultants can help your company to automate desktop PC software update management by providing support for administration tools that include Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help create efficient security systems that protect a small office from modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile clients accessing IT resources spread over a mix of physical sites and public and private clouds.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact productivity.
Progent's Solaris family consulting experts offer small companies and software developers help with administering and supporting Solaris environments that operate with Microsoft-based networks. Progent offers your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust mixed-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Secure Application Publishing with ISA Server 2006 provides greater control over intranet applications while supporting enhanced productivity by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to plan, install, set up, and support ISA Server on your system so your business benefits from a highly functional and affordable combination of security, convenience, and performance.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and offer companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to fix critical problems uncovered by SCOM 2012.
Progent's team of application experts can provide in-depth consulting, software programming, deployment assistance, and webinar training for leading applications that address key areas including ERP and MRP, financials, management analytics, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting support remotely, Progent can assist small businesses throughout the U.S. to avoid the time and fees associated with travel and on-site visits without compromising the effectiveness of technical support.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter.
Progent's Technical Response Center provides affordable national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide 24x7 telephone support and remote secure computer connection to isolate and repair technical problems rapidly and economically.
Progent is among the most experienced network consulting companies for designing email systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive the full advantages of Microsoft Exchange 2000 under typical situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry background, at the forefront of network support, executing a broad variety of IT tasks for a large mix of businesses. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting staff. This ensures that you get not just expert IT capability, but also a consultant with field-tested approaches for applying computer knowledge to fix actual IT problems efficiently.
Progent can help you to deploy Cisco's infrastructure products to create a robust basis for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and recoverability.
If you are a network consultant with system support expertise, teaming with Progent and assisting Progent's clients will expand your skills via collaboration with our staff of motivated, high-output consultants. Progent's commitment to offering network expertise and computer help to small companies will offer you the chance to work closely with decision makers and add significantly to the growth of exciting companies. In addition, Progent's virtual office environment provides state-of-the-art technology for remote service and wireless connectivity to help you to deliver fast solutions when you troubleshoot mission-critical issues.
Microsoft SQL Server 2016 offers significant improvements in performance, capacity, data security, high-availability, BOYD integration, and built-in analytics and reporting. New features include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, R language support, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist businesses of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.
Progent can assist companies of any size to move any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware expense. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent can provide affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
If your company is developing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of strategic expertise without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by providing remote and on-site support as your business needs it, Progent represents an affordable solution for supporting an information system that provides high availability, security, and performance. Progent's developer assistance services include full-service information technology outsourcing, virtual infrastructure, online and on-site service and repair, network monitoring services, and Help Desk support.
Windows 8.1 is engineered to power computers from smart phones and tablets to power-user desktops. An abundance of innovative features, such as touch screen support and signature live tiles GUI, offer a wide range of benefits for organizations who know how to exploit them. Progent's Windows consultants can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant competitive value from the product's various technical enhancements.
Progent applies no initialization charge and asks no monthly commitment for support services provided during normal working hours. Progent's small granularity eliminates large invoices for quick fixes so you won't be forced to permit minor problems to fester.
Besides providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and one-on-one or group webinar training classes customized to meet your specific needs. Progent's consultants also can show you how to integrate and maintain a protected, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical issues detected by SCOM 2012.
Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the particular needs of your company. High availability Internet Data Centers are especially attractive to small businesses due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to create an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for most small companies. Progent can help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a complete array of consulting and maintenance services.