The clustering technology incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 is radically redesigned to streamline the installation, setup, and administration of clusters that offer improved levels of system dependability, protection, performance, and versatility. New or improved features include automated cluster verification, easier configuration and deployment, improved cluster management, new cluster infrastructure for increased availability, better protection and quorum models, fewer failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of failover clusters, plan and implement a deployment, train your network support personnel to manage your failover clusters, deliver continuing consulting and technical help services, and create and validate a workplace recovery plan.
Cisco offers an extensive array of routers including routers built to provide the protection, bandwidth, and reliability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
ProSight Reporting is an expanding family of real-time reporting tools created to work with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can afford a degree of network stability that was previously limited to large enterprises. Progent offers a variety RMM solutions delivered as low-cost services designed to help you to detect and fix a most network problems before they get big enough to impact productivity.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and fixing Microsoft SCOM environments and offer companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer experts and network users, reducing the complexity of designing, deploying, managing, and accessing enterprise data and analytical applications on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in designing and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Cisco CCIE network experts can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Progent offers special network security service bundles designed to deliver larger enterprises an objective and comprehensive security evaluation from a group of premier security consultants. All Progent's network security assessment packages incorporate a collection of procedures like network scans from within and from beyond your network security perimeter, expert interpretation of results by certified security engineers, creation of a report explaining the findings, plus a live concise executive summary and a detailed interactive review for in-house network engineers.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or update .NET applications rapidly and affordably.
If your company does not need urgent remote help but you think you will need technical services with your information system soon, you can save time and expenses and ensure that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or email information@progent.com.
Progent can provide the part-time or temporary services of a veteran Chief Information Officer to offer strategic direction to assist your company pick and support network technology appropriate for your current situation and that can be a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services provide economic advantages to companies trying to optimize the benefits from their network expenditures but who are without the budget or hesitant to take on another high-level manager to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to maintain all major OS platforms and networking technologies plus a broad selection and business software, Progent is in an ideal situation to offer unbiased recommendations as well as advanced technical help for building and maintaining information solutions that match the special requirements of your organization.
Progent offers small businesses a pair of specially designed security evaluation packages that include, for a preset price, remotely managed scans of your network security profile which are analyzed by expert security specialists who interpret the results of the remote scan, present objective evaluations of your existing security vulnerability, and make recommendations for enhancements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-quality assessments of your network's exposure to assault.
Progent's Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your business system from attack by external and inside threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to help you to design, install, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Progent's network professionals can help you analyze the possible advantages of Hyper-V-powered server virtualization for your business, perform test installations to verify Hyper-V's operation with your production applications, assess your network infrastructure for optimal performance with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management personnel to monitor and administer Hyper-V, provide expert consulting help for improving the protection of your virtual servers, design and test disaster recovery procedures that maximize system availability, and provide continuing consulting and technical support including low-cost remote repair and turn-key Help Desk outsourcing.
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's management team includes seasoned professionals with years of experience delivering computer consulting, troubleshooting, and strategic information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent has assembled a management team able to provide customers with the best service value in the industry.
Progent's UNIX platform support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Nagios and MRTG are powerful, Open Source monitoring utilities that run under the Linux OS and can be used to analyze UNIX environments, Windows networks, or mixed-platform networks in which Linux and Windows coexist. Nagios allows system support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG lets you graph the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration consultants can assist you to utilize both these utilities to tune and repair your system.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Microsoft 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other Exchange infrastructure to lower capital expense and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your IT staff and end users, and provide ongoing consulting and technical support.
Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening data security by identifying threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology.
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts under your own service brand as a transparent extension of your IT services staff.
Progent's Cisco-Certified network consultants can help you to use Cisco's network management tools alongside a variety of powerful third-party applications to create a comprehensive network management strategy in order to keep your environment running smoothly, conserve limited resources, guard your data, recover rapidly from hardware failure or deliberate assaults, and allow you to add or reassign valuable resources intelligently and economically as your business grows.
Progent's wireless professionals can help small organizations design, choose, pilot, deploy and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of security that matches or exceeds wired interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and deploy the wireless link technology that fit best with your business needs.
Stealth intrusion checking is a key part of any overall network security plan. Progent's security professionals can perform extensive intrusion checks without the knowledge of your company's in-house network support staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event history analysis are properly configured and actively monitored. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern variants of ransomware.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide variety of remote services to assist you to design, program, test, deploy, manage, and debug applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers as-needed help to clients who need a quick fix to a stubborn problem related to Excel and Progent can also provide full project management services for upgrading or creating line-of-business application software built on Excel. Progent's affordable online training for Excel can be customized to meet the special requirements of individual users or groups.
Progent's seasoned ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools from SentinelOne to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the entire malware attack progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, create a corporate-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
The QTS Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or offsite backup equipment to Herakles/QTS, Progent offers a variety of cost-effective services including colocation migration, system deployment and updates, network improvements, comprehensive project management services, virtual server configuration, offsite network monitoring, automated network administration, software programming, business continuity planning and testing, data security assessment, and the use of the Progent Test Lab.
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by increasing your productivity, lowering the cost of hardware and support, simplifying management, and integrating your vital communications platforms.
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of skill that information security managers are required to master. It gives business management the assurance that consultants who have qualified for their CISM certification possess the background and capability to provide efficient security administration and support consulting.
Progent's Cisco-certified wireless integration consultants can help you to configure, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Cisco Nexus switches are designed to deliver the performance, scale, resilience, cloud readiness, density, security and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite support services to help your business to plan an optimal network architecture, build test environments to confirm your network design, deploy Nexus switches, define and implement effective policies, run security vulnerability tests, configure advanced monitoring, consolidate network resources through virtualization, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime features incorporated into Cisco's Nexus switches. Progent can also help you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Microsoft Certified Expert Durham, North Carolina Network Support Service Durham Assessment
Progent's data protection experts can assist you to create, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and allows businesses to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by human mistakes, computer errors, malicious insiders, and external attacks like ransomware.
Progent's ProSight family of managed IT services are intended to offer organizations who maintain small in-house network support staffs with affordable help from world-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed IT services include fixed network management costs, smart automation of routine administrative processes, continual adoption of the latest technology, graceful transition from older technology to up-to-date solutions, close alignment of computer technology with business objectives, guidance from veteran IT experts, and allowing management to concentrate on business issues instead of ever-changing information technology.
Windows Server 2008 represents an important advance in making IT systems more protected and available, simpler to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, technical support, education, temporary staffing, monitoring, and security services.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering constantly updated spam and virus blocking, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and analysis tools as well as outgoing email filtering to let you troubleshoot your e-mail environment and define and regulate company security policy.
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your on-premises and cloud-based resources and protects any user at any location with any device.
Progent offers the support of a veteran consultant with extensive experience installing, managing, and upgrading telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support team, your ISP, and your telepresence platform supplier to help your organization maximize the strategic value of your telepresence ecosystem.
Progent's Microsoft certified consultants offers remote and onsite consulting expertise to assist you to administer, support, and repair PCs based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, disaster recovery, online access, smartphone and tablet management, wireless network design, and remote system monitoring and alerts.
Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has shown a talent for creating elegant information technology solutions during his time as as a network architect, software developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and global corporations.
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
Progent can assist you to create, implement and manage a backup plan built around MSP360 Backup software to protect your assets hosted on any major public cloud. Progent offers monitoring and management to protect against data loss caused by human miscues, system error, malicious insiders, and malware attacks such as ransomware.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control IT environments that span local offices, data centers, private clouds and public clouds.
Progent offers network services for medium size companies who have 100 to 250 network clients. The medium size business or work group has traditionally been an underserved segment of the market for network support services. The overhead and service access models of large outside support organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly has a modest IT budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network technology and proactive network monitoring, significantly reduces the network maintenance costs of an SMB while offering the small company with enterprise-level service from professional, world-class consultants knowledgeable in a wide array of small business technologies. If your mid-sized company or small business is looking for the quality of network help needed for a mid-size office without budgeting enterprise prices, contact Progent.
Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide remote and on-premises support services to help you to maintain and repair your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.
System Center Configuration Manager automates application and device provisioning and updating, streamlines compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, enables secure end-user self service, and offers a single control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any facet of designing, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Internet Security and Acceleration Server 2006 Computer Engineer ISA 2006 IT Services
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any sized business against a broad range of attacks. Progent's certified Internet Security and Acceleration Server 2006 consultants can help you plan, cost-justify, test, install, configure and support the any edition of ISA Server on your information system.
Progent's certified wireless networking experts can help organizations of all sizes to plan, deploy, manage and repair Cisco Aironet wireless access point environments to achieve the throughput, coverage, density, scale, security and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable online and onsite consulting services for end-of-life and current 802.11ac Aironet access points and Progent can help your business design and manage deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progent provide businesses of all sizes world-class network online or on-premises consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security expertise for companies varying in size from the small office to the global enterprise.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Progent's pricing model is to charge for phone service and in-person visits per minute. As a result, you are billed exclusively for received services. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no minimum fee and requires no monthly commitment for services provided during regular business hours. Many support organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for quick fixes so you won't be forced to allow minor problems to stay unaddressed.
Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions in his roles as as a network architect, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global enterprises.
Progent's Microsoft Premier engineers offer expert consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange installations or upgrades and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
Progent's Microsoft-certified experts can provide a range of consulting services to help organizations of all sizes to deploy, administer, and support environments that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can help set up test labs to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment projects based on leading practices.
Progent's Office Word and Microsoft 365 Word experts can provide a broad selection of economical online consulting services to help you to maintain your legacy Microsoft Office Word environment or assist you to migrate to a newer version of Office Word. Support available from Progent's experts include VBA software development, isolating and resolving compatibility issues between different versions of Word, interfacing Word with other Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training sessions tailored for your special requirements.
Cisco offers an extensive array of routers that includes routers designed to deliver the protection, performance, and availability demanded by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes customized to address your particular needs. Progent's experts also can show you how to build and maintain a secure, reliable server and communications foundation to run your ERP, MRP and accounting applications.
Progent's pricing model is to bill for online support and on-site visits by the minute. Consequently, you pay exclusively for received support. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in regions where Progent provides in-person service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast repairs so you won't be forced to allow simple problems to fester.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi appliances running on multiple venues with any number of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can help your organization to determine the benefits of UniFi products for your environment and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
Cisco has developed a full array of routers that includes appliances designed to deliver the security, performance, and availability required by customers from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Progent offers clients access to engineers who have been awarded some of the computer industry's most prized credentials. Progent believes that customers have the right to know that their IT support consultants have formal training as well as broad real-world experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly better vendor assistance than is available to uncertified consultants, enabling Progent to offer clients a better level of computer service. In addition, major certifications such as CISM or CISSP for network security can aid corporate clients to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT professionals.