Progent offers nationwide remote help and troubleshooting services for companies that run macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft products. Progent's experts can provide macOS and OS X clients a variety of services including desktop assistance, upgrading to the most recent version of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and iPad support, or moving to iCloud. Remote technical support offers optimum return for your information technology dollar by extending client efficiency and shortening the hours charged for network analysis and repair. Sophisticated online support utilities and experienced technicians and engineers combine to enable Progent to solve most network problems without squandering time and money by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone help and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security professionals to help with the most difficult system problems.


Additional Topics of Interest

Technical Consultant for Cisco VoIP Phones and CUCM
IP Communications Remote Technical Support South San Francisco, CA

Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps that include Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST solutions for survivability.

Microsoft System Center Computer Consultant
Remote Consultant for Datacenter Management

Progent has more than 10 years of background configuring, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist you to design, deploy, manage, and repair your Microsoft System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help you to migrate to the latest edition of Microsoft System Center from an older release or from a third-party IT management platform to provide the advantages of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.

Sun Solaris Consultants
UNIX Consultant Services Scottsdale, Arizona

Progent's Solaris platform support services offer small and mid-size businesses and developers help with managing and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

CISSP-ISSAP Certified IT Services
Consultancy for ISSAP Certified Cybersecurity Architecture Jersey City, NJ

Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough testing and extensive experience with network security design. ISSAP security experts possess comprehensive understanding of access control systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.

IT asset management Consultant
Consulting in Yountville, CA

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it.

Referral Program for Computer Consulting Engineer
Outsourcing for Reselling IT Services in Palo Alto, CA

Progent offers a selection of opportunities for single consultants or groups to make money by acting as referrers, selling assistants, or resellers of Progent's IT support and network consulting. Options are performing as a sales agent for Progent-branded services or using Progent's consulting engineers but retaining your own service brand as a transparent arm of your network services company.

Programming Company for Dynamics GP 2015 SmartList Designer
Dynamics GP 2015 Dexterity Programmer in Hayward, CA

Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud readiness, supports popular smart phones and tablets, permits single login with Azure AD, and tightens security. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and hands-on experience to address the critical IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.

Integration Support for ProSight Windows Desktop Management
Richmond Largest Network Consulting for ProSight Remote Desktop Monitoring

ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt your business.

Small Business WAP500 AP Consulting
Santa Cruz County Small Business WAPs Online Consulting

Cisco's Small Business series of access points are Linux-powered devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network consultants can provide online or on-premises integration and debugging support to help your organization to plan, configure, update, tune, administer and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture.

Technical Support Services for SQL Server 2012 Performance Tuning
SQL Server Configuration Manager Network Engineer Arlington, TX

Progent can provide the expertise of certified consultants as well as seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and data security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

Microsoft SBS Premium Add-on On-site Technical Support
Microsoft SBS Premium Add-on Network Engineer in The Woodlands, TX

Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world expertise and broad experience in designing and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and servicing IT environments based on the SBS suite of servers and applications.

Consulting for wireless LAN controller
WLAN controller Integration Support San Diego, CA

Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.

NetBSD Online Help
CCNP Certified FreeBSD Computer Setup

Progent's UNIX family support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.

Dynamics GP System Migration Planning Technology Professional
Microsoft Dynamics GP Migration Professional Santa Clara, CA

Progent's consultants have supported Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, customization, training, and debugging since the platform's debut. Progent can provide high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and implement an efficient upgrade from a a legacy release to the latest version of Dynamics GP.