Additional Topics of Interest

Outsourcing IT Support Microsoft Exchange Migration
Microsoft Exchange Migration Small Business IT Outsourcing Group

Progent's Microsoft-certified consultants average more than 10 years of background delivering messaging solutions for companies ranging from small businesses to global corporations. Progent provides affordable support for all editions of Exchange Server to enhance email and virus security, configure high availability email systems, and facilitate off-site and wireless email access. Progent's Microsoft Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent also provides support for Windows 10 and Windows 11 clients running Office Outlook and can show you how to configure Microsoft Outlook Web App for all major browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.

Colocation Center Configuration
Online Technical Support Colocation Center

Colocation sites allow businesses to share world-class facilities for housing computer equipment that supports vital applications and services. Progent's Microsoft and Cisco certified consultants can help your company with all facets of your colocation program including selecting and moving to a colocation site, creating system topology, defining hardware, on-site and on-line maintenance, establishing online network management, and training your support staff.

Microsoft Operations Manager Case Studies
MOM 2005 Case Studies

Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent can now anticipate server issues before they becomes critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and productivity.

SentinelOne Ransomware Defense Engineer
Ransomware Recovery Readiness Analysis Services

Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer Active Directory implementation. Both versions also provide the long-term advantages of advanced remote network monitoring and management technology. These advantages can include easier management, better compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime.

Largest Online Help Cisco VoIP Phones and Cisco Unity
Cisco VoIP Phones and CUCM Technology Consulting

Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

Microsoft Dynamics GP Remote Troubleshooting
Configuration Dynamics GP Accounting

Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management platform that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.

Offsite Workers Helpdesk Services Consulting
Teleworker Helpdesk Support Services

Progent offers small and medium-size organizations supplemental or fully outsourced Help Desk call center support for offsite employees.

Small Business Network Management Outsourcing Specialists
Managed IT Services Consulting

Progent's ProSight portfolio of managed services are intended to provide organizations who have small internal network administration and support staffs with affordable access to enterprise-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of routine administrative processes, ongoing adoption of new technology, graceful transition from legacy technology to up-to-date solutions, improved alignment of computer technology with business goals, access to seasoned network consultants, and allowing management to focus on business issues instead of ever-changing computer technology.

Support and Help Cisco RADIUS Security
Cisco RADIUS Security Technical Consultant

Cisco's security and remote access solutions for small to mid-size companies represent a full array of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align best with your corporate goals.

SCCM 2007 Windows Server Deployment Network Consulting
SCCM 2007 Configuration

Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and increase worker output by ensuring that critical applications stay up to date, tracking licensing, and reporting usage profiles to help you make informed purchasing choices. When your organization is ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.

Remote Support Microsoft Operations Manager
Best System Center Operations Manager Computer Engineer

Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as economical service packages designed to help your company to identify and fix a most IT network problems before they get big enough to impact productivity.