Additional Topics of Interest

Ransomware Recovery Consulting
ProSight Network Management Outsourcing Specialist

Progent's ProSight family of managed IT services are intended to offer businesses who maintain minimal in-house network administration and support staffs with affordable access to enterprise-class management tools and technical experts. Benefits of Progent's ProSight line of managed services include predictable IT maintenance expenses, automation of routine administrative tasks, ongoing absorption of the latest information technology, smooth migration from legacy systems to up-to-date solutions, improved fit between computer technology with business goals, access to seasoned IT consultants, and freeing up management to concentrate on business instead of ever-changing network technology.

Windows 2008 R2 Online Technical Support
Microsoft Technology Consulting Windows Server 2008 R2

Windows Server 2008 represents a major advance in making IT systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, temporary staffing, network monitoring, and security services.

IP phones Technical Support Services
7900 Series IP Phone Support and Help

Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

Microsoft Operations Manager Support Services
Microsoft System Center Operations Manager Remote Support

Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.

CCIE Certified On-site Technical Support ASA and PIX Firewalls
Cisco ASA and VMware Integration Support

Progent’s Cisco-Premier network experts offer professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, performance and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management tools. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Slackware Linux Consulting Services
Slackware Linux Specialist

If your company is developing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of strategic expertise without the constant hassle of maintaining your business network. By using automated network monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an affordable solution for supporting an IT system that provides high dependability, security, and performance. Progent's Linux developer assistance services include comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and repair, proactive network monitoring, and Help Desk support.

SBS 2011 IT Services
24-Hour Microsoft Certified Partner SBS 2011 Specialist

Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable information. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a computer consultant with hands-on background designing and building cohesive, end-to-end business network solutions. Progent's Small Business Server consultants have an average of over 10 years of background integrating computer systems built on Microsoft platforms. This expertise assures you results in deploying, managing, and repairing IT environments that include the Microsoft Small Business Server suite of servers and productivity software.

Consulting Private Clouds for Small Businesses
Award Winning Private Clouds for Small Businesses Specialists

Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete information technology outsourcing alternative that improves network dependability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and key application servers hosted in a secure and fault tolerant data center on a fast, high-availability virtual server configured and supported by Progent's network support professionals.

SMS 2003 Upgrade Support Outsourcing
Online Technical Support SMS 2003 Upgrade

Progent’s Microsoft experts offer small and medium size companies enterprise-level consulting support for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager 2007 is the new name for the update management platform formerly called SMS Server. System Center Configuration Manager provides a variety of enhancements to Systems Management Server 2003 including full automation, built-in Vista Windows Server 2008 support, NAP security support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS Server or Configuration Manager economically for automated operating system and application installation, security patch administration, software tracking, and software license compliance. Progent's engineers can also help you to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.

OS X Remote Consult
OS X Troubleshooting Technology Professional

Progent offers nationwide remote help and troubleshooting services for businesses who run Apple Mac OS X networks or whose information systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide macOS and Mac OS X users a variety of services such as desktop assistance, upgrading to the most recent version of OS X from legacy editions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or moving to iCloud. Remote IT help provides optimum return for your IT budget by preserving user productivity and limiting the hours charged for network analysis and repair. Advanced remote access utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM certified security professionals to help with the most difficult network issues.

Firewall Support Check Point NGTP Security Services
24 Hour Check Point VPN-1 Security Consultant

Progent's Check Point firewall consultants can help you plan, configure, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.

Exchange Server 2010 Upgrade Consultancy
Largest Exchange 2007 to Exchange 2010 Upgrade Specialists

Progent offers expert help for every phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software and hardware required, recommended sourcing, system testing at client site or at Progent's test facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for customer's IT group and users.

Biggest Lync Server 2013 Edge Server Pool Consulting Services
Specialist Microsoft Lync Server 2013

Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling across a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

Technical Support Services Microsoft Windows Server 2019
24 Hour Windows Server 2019 Windows Time Service Network Consultant

Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.