macOS and OS X, Linux, Solaris Consulting
Linux Consulting Help:
Fast Phone Consulting for Linux
Progent provides national online technical support and troubleshooting services for companies that run Linux-powered environments or whose information systems feature a mix of Linux/Linux platforms and Microsoft technology. Remote IT help offers optimum leverage for your IT budget by protecting user efficiency and limiting the time billed for network repair services. Sophisticated remote support technology and experienced technicians and engineers allow Progent to handle the majority of IT problems quickly without wasting time and dollars by making trips to your location. In the vast majority of cases your network problems can be remediated over the phone or through a combination of telephone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help you with the most challenging system problems.
Progent bills for online support by the minute. Because of this, you are invoiced only for services delivered. Progent asks for no startup charge. Many online support firms demand substantial minimum fees or bill for every quarter hour or longer. Progent's fine granularity and simple pricing policy eliminate big invoices for fast solutions.
Linux, Cisco CCIE, Windows, and Network Security Expertise
Progent's remote support engineers have certified skills in a broad array of technologies. This scope of technical skills allows Progent's consultants to handle almost any crisis likely to take place in a small company network. Certificates held by Progent engineers in Linux-family technologies include Red Hat Certified Engineer and Red Hat Certified Technician (RHCT). Cisco certifications owned by Progent support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.
To provide assistance to clients with mixed-platform networks, Progent also provides access to consultants with Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's certified cybersecurity resources include Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) cybersecurity specialists, and Information System Security Architecture Professional security architecture engineers.
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Linux Support Services
Progent's Linux online support services address a broad array of information technology including system architecture, email solutions, network and operational security, Linux and Windows coexistence, VMware technologies for server hardware economization and easy management, and migration from older systems to Microsoft Windows or Linux environments. Progent's group-oriented approach to solving technical problems promotes fast escalation, if necessary, to engineers with appropriate expertise to handle challenging situations. This expedites repair of critical problems, reduces network downtime, and lowers support expense.Progent's Linux consultants can provide urgent phone-based help analyzing anomalies affecting systems based on popular variants of Linux including RedHat Linux, SUSE Linux, Debian-GNU and CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, fedora, and Gentoo Linux.
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Premier Cisco Infrastructure Consultants
The CCIE (Cisco Certified Internetwork Expert) certification is the top recognition for network consultants, and indicates a person's networking skills at the master level. CCIEs can handle even the most complex problems encountered in network planning, integration, management, security, and repair. CCIEs operate with the highest priority with Cisco's internal support staff in isolating anomalies with Cisco IOS Software network management utilities and coming up with workarounds or installing software patches to fix problems. CCIEs represent an exceptional value since their depth of experience enables them to solve the most intractable problems rapidly. In common cases, less qualified consultants can wrestle with identical problems for hours or days.Progent is among the rare support organizations that makes CCIEs available to support small and mid-size companies. Progent offers quick contact with a CCIE by telephone so that you can get immediate help for complex network issues that are hurting business productivity but are outside the experience of your ordinary IT support personnel. Progent's CCIE consultants can connect to your environment by means of sophisticated on-line support tools in order to provide fast and affordable diagnosis and repair of critical system trouble. To find out how to contact a Progent CCIE for timely assistance with your network, visit Urgent Support.
Progent's Cisco-certified CCIEs offer expertise in all of Cisco's market-leading selection of networking appliances including PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM, protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst family switches, plus protection and Virtual Private Network solutions.
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Certified Windows Expertise
Progent's Microsoft-expert remote service experts can deliver network troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can help you with a broad range of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange Server 2019 planning and configuration, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, SharePoint Server 2013 application development, Microsoft Teams upgrade consulting, Microsoft Skype for Business migration consulting, Microsoft Lync Server 2013 management and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring and reporting, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration. -
CISM and ISSAP Premier Network Security Professionals
Progent can provide certified CISM and CISSP security consultants to deliver a range of security solutions that can enhance the defenses of your Linux environment against internal or external threats or assist you to recuperate quickly from a penetration. Security services available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Nikto; rapid recuperation from virus and worm assaults; configuring firewalls; establishing safe techniques for off-site and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and offering round-the-clock proactive monitoring.
Progent has refined an advanced set of tools and technologies that enable the Technical Response Center to deliver world-class online services. Progent offers protected Virtual Private Network access support for gateways from a variety of vendors such as Microsoft, Cisco, Sonicwall and Netscreen. Safe VPN remote access permits the engineers of Progent's Technical Response Center to link to your system without compromising network security. Progent's highly evolved customer support reporting application includes comprehensive records for all delivered support. Each authorized Progent staff engineer has complete availability of to all the details of support provided by any staff member to every customer. This history of issues and fixes, as well as false alarms and mistakes, is structured as a readily retrievable proprietary database that enables Progent's support experts to communicate their experiences company-wide to ensure that the overall efficiency of Progent's technical support improves daily.
In addition, Progent can provide nationwide online monitoring support powered by Microsoft System Center 2012 R2 Operations Manager, configured by Progent for your environment so your computer maintenance is proactive and automated. By anticipating emerging issues before they result in downtime, automated monitoring can minimize disruptive and costly network breakdowns.
Call Center Outsourcing
Progent provides three basic programs for Helpdesk support including Microsoft and Linux Help Desk Outsourcing Services, Virtual Help Desk Support Services (a transparent supplement to your current Help Desk staff), and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft Authorized Partner and Progent's Help Desk team of certified Microsoft and Linux experts offers your clients convenient access to a dependable technical group with years of background providing phone help and remote access repair for IT systems powered by Microsoft and Linux technology. Progent's focus is on giving the Helpdesk a positive reputation as a solid contributor to business productivity, and Progent's goal is to fix rather than merely record problems.
How to Contact Progent's Online Technical Support Professionals
To contact Progent about emergency phone-based help with Linux products, go to Progent's urgent online help, call
An index of content::
Trend Micro information Systems Audit
VPN Security Firewall Configure
Progent provides small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security companies including WatchGuard, Juniper, and Symantec. Progent can help you create a detailed security strategy and select the right products from a variety of suppliers to support your security goals while staying within your spending restraints.
Cisco Experts Short Term Staffing Services On-site Support
Urgent Immediate IT Staffing Integration Services
Progent's short-term staff augmentation services enable businesses to meet sudden increases in demand for IT professionals without incurring the costs and hassle that come with vetting and recruiting experienced technical workers and without adding to your permanent head count.
Citrix StorageLink Gateway Consultant Services
Top Ranked Citrix Stage Manager Consultancy
Progent's Citrix-certified experts can assist your organization to evaluate the potential strategic value of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of resources and support and simplifying management processes.
Small Business Specialist Cisco Access Point
Cisco Switch Solutions Provider
Progent can assist you to utilize Cisco's networking products to create a solid foundation for your local, private cloud, or hybrid data center and streamline operations in key areas including hardware consolidation, security and compliance, manageability, uptime, and disaster recovery.
24x7x365 Microsoft Experts Data Protection Manager 2016 Rolling Upgrade Support
Data Protection Manager 2016 Protection Groups Computer Engineer
System Center 2016 Data Protection Manager provides automatic backup and simplified recovery functions for Microsoft networks. SCDPM 2016 offers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, deploy, manage, and repair a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or provide comprehensive project management services to help you finish your SCDPM 2016 initiative on time and on budget.
24 Hour Microsoft Certified Expert Lync Server 2013 conference bridges Engineers
Lync Server 2013 topology Consulting Services
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's certified unified communications consultants offer remote and on-premises support to help you to manage and troubleshoot your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
24x7 Support and Integration Offsite Workforce Endpoint Security
Remote Workforce Endpoint Security Help and Support
Progent can assist small and mid-size companies to configure endpoint device security protection solutions and provide cleanup services needed to support a remote workforce.
Fully Redundant Internet Network Online Technical Support
Online Help Fully Redundant Internet Network
Progent's Cisco-authorized network consultants can show you how to design an economical, high availability Internet configuration solution that can deliver non-stop Internet access via a broad range of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to utilize the latest techniques for fault tolerant Internet access to build an economical, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet access.
64-bit Processing Consultant Services
CISM Security Security Specialist 64-bit Computing
Progent’s Microsoft-expert consultants can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit PC desktop computing, plan an efficient upgrade process that reduces operational disruptions, and provide inexpensive, professional remote support to assist your organization to configure 64-bit PC desktop software and application software on your current computers.
Support Services Android and Windows 10 integration
Android and Windows 10 integration Remote Troubleshooting
Progent's seasoned team of IT consultants and subject matter experts have extensive background delivering online and onsite assistance for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that users can be productive while on the go. Progent has the breadth of skills to resolve technical issues that span numerous vendors and that entail a mix of older and up-to-date information technology. Progent provides budget-friendly remote consulting to help you with any stage of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete major IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and operate Android phones and tablets to maximize their business value.
MetroCluster Management Specialist
NetApp MetroCluster Engineers
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart from each other. Progent's team of veteran network experts can help you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR solution to show adherence with industry standards and government requirements.
Small Business Consulting
Small Company Onsite Technical Support
If you have a small business information system with 10 to 50 network users, Progent's IT outsourcing services free your organization from over-reliance on single independent service provider while giving you cost-effective and reliable access to enterprise-class technical support. By delivering IT consulting help when you require it, providing advanced knowledge for critical technologies, offering unique support such as automated server monitoring, and charging only for support you receive, Progent offers you an affordable way for maximizing the profitability of your small office information system. Progent is the smart way for small businesses to create and maintain a robust and secure IT network and to benefit from fast access to the experienced help ordinarily available only to businesses who can afford a large in-house IT organization.
Cisco Experts Integration Support Sales Office
Sales Office Computer Engineer
Years of experience delivering Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique ability for serving branch offices that need IT service with the responsiveness common to with small firms but which offers professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your corporation maintains a remote office situated anywhere in California or any area served by Progent's engineers, Progent can provide a wide range of on-premises and off-site IT consulting services and system design assistance.
Technology Consulting Services Symantec VPN
Symantec Raptor Security Evaluation
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or show you how to migrate to newer firewall solutions. Progent can also help you create and execute a complete security strategy that can incorporate firewall and VPN devices and software, managed security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your single source for continuing network help, administration, training, and security consulting.
Remote Dynamics GP Great Plains Software Computer Consulting
Microsoft Dynamics GP On-site Support
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and business analysis package based, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its modular approach you are able to license only the capability you currently require, with the option to expand clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP consulting engineers can show you how to deploy, customize and manage the latest version of Dynamics GP or upgrade efficiently from an earlier version.
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