Progent’s IT outsourcing services provide affordable computer consulting for small companies. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing IT support expenses to grow in a more linear and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network architecture for your vital applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Progent delivered a wireless integration solution that enabled a school to improve efficiency and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it provided protection against local interference.
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with legal and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.
Progent provides IT services for medium size businesses who have 100 to 250 system users. The mid-size company or office has traditionally been an underserved segment of the market for network support services. The cost structures and support access models of large outside service firms make them too expensive for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information system whose advanced technology and sophistication are frequently similar to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office technology and 24x7 network monitoring, dramatically reduces the IT support expenses of an SMB while offering the small organization with enterprise-level support from certified, world-class experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for levels of network help appropriate for a mid-size office without budgeting enterprise costs, call Progent.
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your company deploy fault-tolerant server clusters that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant systems include Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By showing you how too design zero-downtime server clustering environments powered by Microsoft Windows Clustered Server 2003, Progent’s Certified Windows experts make sure that your fault-tolerant clustered servers are set up to maximize the business advantage of your IT system.
Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft ISA Server and provides a centrally administered web gateway that delivers a one-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower costs and improve availability. Progent's Microsoft consultants can assist your company to plan and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique capability for serving branch offices that need network help with the flexibility common to with small firms but which includes effective client interaction, thorough documentation, and compliance with enterprise IT protocols. If your corporation has a branch office located anywhere in California or any region served by Progent's engineers, Progent can provide a broad array of on-premises and off-site network consulting services and network architecture assistance.
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of any size can get a level of network stability that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost service packages created to assist you to detect and resolve a an array of IT network problems before they get big enough to hurt your business.
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their scope, Progent is able to focus on providing hard-to-find services where Progent faces little competition. Small businesses who utilize trusted freelance consultants or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.
Progent's Cisco-certified network professionals can show you how to build an affordable, high availability Internet configuration architecture that can achieve 24x7 Internet access via a wide array of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE professionals to help you utilize the most current techniques for fault tolerant Internet access to build a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability.
Progent's UNIX family support experts offer small and mid-size companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with an easy one-stop source to help you create and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent provides national remote help and troubleshooting services for companies who run Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft technology. Remote technical support provides optimum return for your IT dollar by preserving client productivity and shortening the hours billed for network analysis and repair. Advanced online access technology and skilled service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and money by traveling to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the toughest network problems.
Progent has created special network security packages intended to deliver larger enterprises an objective and thorough security evaluation from a team of premier security engineers. All Progent's network security assessment packages feature a collection of services including automated scans from within and from beyond your company security perimeter, expert interpretation of results by certified security engineers, creation of a paper explaining the findings, plus an interactive high-level executive outbrief and an in-depth interactive review for in-house IT administrators.
Progent’s Microsoft-expert consultants can help your organization to update your desktops from 32 to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit PC desktop processing, plan an efficient migration strategy that reduces operational interruptions, and offer economical, professional online support to assist your organization to install 64-bit desktop software and application programs on your current computers.
Progent's Microsoft-certified engineers can provide affordable remote technical support and development services to assist your business to plan, deploy, administer, and maintain SharePoint 2010 environments that can include web pages that can function as intranets, extranets, document and media management applications, wikis, data marts, business information systems, enterprise-wide search, workflows, and other utilities to promote and improve information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Project. Progent can help you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent can assist you to design a migration to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Configuration Manager automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, enables safe end-user self service, and offers a single control mechanism for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help your organization with any facet of designing, installing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid environments.
Progent's Solaris platform support services provide small and mid-size businesses and software developers support for administering and supporting Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
If you want to update your production web site, build internal webs for applications such as human resources or worker education, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.
Progent's UNIX platform support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.
Progent's short-term IT staffing services enable organizations to respond to the need for network support personnel without incurring the expense and hassle that come with identifying and hiring reliable technical workers and without adding to your full-time head count.
Cisco has developed an extensive array of routers that includes routers built to provide the protection, bandwidth, and reliability demanded by customers from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's Cisco-certified IT professionals can show you how to design an economical, 24x7 Internet connection solution that can achieve 24x7 Internet access via a broad array of high availability Internet network products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the latest technology for fault tolerant Internet connections to build an economical, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability.
By using virtual server technology, companies can run multiple virtual servers on one actual server. Virtual server technology enables IT organizations to enjoy all the benefits of server segmentation, but without the expense that goes with buying extra server equipment. Virtualization is also the enabling technology behind private clouds, which offer major advantages including reducing the costs of capital equipment, facilities, and administration while enhancing information protection, network availability, and recoverability. Other important server management technologies are network monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management experts can help you with all areas of server consolidation and management to enable your business to cut expenses and save time.
Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a revamped structure. These enhancements affect key facets of IT including manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online consulting and management for Exchange 2013.
MS Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering advanced protection, seamless compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved operational efficiencies, increased worker productivity, and better intellectual property security. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants offer remote and onsite support and troubleshooting services for your Office Communications Server environment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth migration that will add business value to your IT system
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to impact your business.
If your company network combines UNIX, Linux or Solaris technology with Windows, Progent can help you to incorporate your IT resources into a unified environment that allows all your OS platforms to coexist for easy management, transparent dataflow, high dependability, superior throughput, and strong protection. Progent's UNIX and Windows integration support services include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center outsourcing.
If your office network combines Linux platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for simple management, transparent information exchange, high availability, superior performance, and strong security. Progent's UNIX/Linux and Windows integration support offerings feature network architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center services.
Progent's Wi-Fi site survey services make it easy to design, deploy and troubleshoot a Wi-Fi LAN customized for your facilities, providing you a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your business needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for confirming, optimizing, and debugging an operational wireless network.
Progent provides technical services for medium size businesses who have 100 to 250 network users. The mid-size company or work group has traditionally been an overlooked segment of the market for network consulting expertise. The cost structures and support delivery models of large third-party service organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information network whose complexity and capability are often comparable to the information systems of far bigger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office infrastructure and proactive network monitoring, dramatically lowers the network support expenses of a small-medium business while offering the mid-size company with big-company support from professional, world-class experts with background in a broad range of midsized business network solutions. If your medium size organization or small business is searching for levels of IT support appropriate for a medium size organization without budgeting enterprise prices, contact Progent.
Progent is hiring a range of on-staff workers such as motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE certification; and consultants for advanced system design with backgrounds in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data protection, and server virtualization. We are also hiring workstation support experts, remote troubleshooting professionals, and CISSP or CISA certified security consultants. Progent is also seeking veteran managers who can operate efficiently in our dynamic, virtual office environment. Progent contracts independent professionals who have proven knowledge and hands-on experience in high-demand IT topics outside our primary technical focus. Progent's Experts Group includes independent consultants who offer consulting and development services for strategic applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer world-class skills in areas such as telecom, web site development, Electronic Data Interchange, web commerce, or database management. Freelance consultants premier by us coordinate with our staff professionals to deliver end-to-end IT services for small and midsize business networks.
Network monitoring commonly involves observing a network’s resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux and can be used to observe multi-OS networks where UNIX and Windows operate together. Progent's system support engineers can show you how to use both these tools to optimize and troubleshoot your network. Progent's Linux consulting services provide small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.
Progent's certified engineers provide technical help and network consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Exchange 2003 Server include planning, installation, documentation, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
If your company network mixes Linux platforms with Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your operating systems to run side by side for simple management, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux and Windows integration assistance offerings feature IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, in-person technical support, and Help Desk Call Center services.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of high-end programs that can provide your business a critical competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent can provide advanced remote support to help organizations connect their networks with popular public clouds such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's Microsoft-certified SQL Server programmers and database administrators can provide online expertise to assist businesses of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide help with any phase of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent is an Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to protect your Microsoft 365} mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.
Nagios and MRTG are powerful, free monitoring utilities that operate under the Linux OS and can be used to monitor UNIX environments, Microsoft Windows systems, or mixed-OS situations where Linux and Windows run side by side. The Nagios monitor lets system support engineers to track network services such as SMTP, HTTP, FTP, and NNTP. MRTG lets you track the traffic through SNMP network appliances such as servers, routers, and switches. Progent's system monitoring consultants can help you utilize both these utilities to tune and repair your system.
Progent's network engineers can assist you to streamline desktop PC software update management by providing support for administration solutions like Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to suit your unique company needs. Progent’s Microsoft consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for safe, corporate-wide information sharing as well as integration with Customer Relationship Management applications.
Progent’s IT outsourcing services provide economical network support for small organizations. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing network service expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available network foundation for your vital applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft SQL Server 2016 offers major improvements in performance, capacity, data security, uptime, mobile computing support, and integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist businesses of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
For help writing, improving, or troubleshooting business aplications for Windows, Linux, or for the Web, Progent’s team of program developers, relational database designers, and project managers can ensure you get the project completed on time and within budget. Progent's seasoned software developers offer affordable and expert online help for jobs as small as writing VBA scripts for Office Excel or as large as developing mission-critical RDBMS applications based on SQL Server or Oracle.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content based on user class and locale. Progent can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
Even if your business has a minimal computer support group and a limited technology budget, your information network can still feature the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier network professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital network applications and hardware up and running.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.
Progent's Microsoft certified engineers can provide offsite and onsite support expertise to help your company to administer, support, and repair PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, online access, smartphone and tablet management, Wi-Fi configuration, and remote system monitoring.
Catalyst family of wireless controllers simplify the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft Premier professionals can provide world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 rollouts or upgrades and can provide onsite personnel to assist large companies with deployments of Microsoft Exchange in the or any region served by Progent's engineers.
Progent can provide affordable remote consulting to assist your business to plan, configure, and fix any facet of your iOS and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, secure and efficient infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to help manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.
Progent's Microsoft-certified consultants can assist your company to assess the value of Microsoft Lync Server 2010 for your environment and can assist you to design and execute a deployment of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and improves the productivity of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can also assist your company to carry out a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office programs, and offer training and continuing technical support for Lync Server and other Microsoft platforms.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to match your particular company needs. Progent’s Microsoft support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, company-wide information sharing as well as interfacing with Customer Relationship Management applications.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of productivity programs and cloud services offered on a subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of product bundles intended for customers from individuals and home offices to global enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can help your business to understand the wealth of subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid networks that seamlessly combine on-premises and cloud-based products and services.
Progent offers affordable online access to engineers with expertise in a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent offers consulting support for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help your company to install, upgrade, or troubleshoot backup/restore solutions for a variety of architectures such as local, remote, cloud, or a mix.
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large organizations create a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations sift through the various high-quality Help Desk software packages available and decide what products may be too expensive, miss key features, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who want to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or incapacitated workers.