Progent offers national online technical support and consulting services for companies who run environments powered by versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides optimum leverage for your IT budget by preserving user productivity and shortening the time billed for computer repair services. Sophisticated remote access tools and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and expense by going to your location. In most of cases your network issues can be dealt with by telephone or via a mix of phone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to help you with the most challenging network problems.


Additional Topics of Interest

Microsoft Experts Exchange 2013 Backup and Restore Consulting Services
Microsoft Exchange Technical Support Services Paget, Bermuda

Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key facets of IT including manageability, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management services for Exchange 2013.

System Center MOM Professionals
Integration for MOM 2007

Progent provides a selection of IT support packages for small companies. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of Microsoft Operations Manager, a state-of-the-art server and system support software platform that tracks the reliability, performance, and security of your network and identifies potential problems before they can disrupt your system. With Progent's affordably priced IT support packages, small companies can select a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.

Virtualization Consultant Services
Dixon, IL Virtual Server Technology Consultant Services

With virtual server technology, businesses can operate many virtual machines on one physical server. Virtual server technology allows IT organizations to gain all the advantages of server isolation, while avoiding the expense associated with purchasing extra server equipment. Virtual servers are the critical technology for building private clouds, which provide major benefits such as reducing the costs of hardware, datacenter facilities, and administration while enhancing data security, system reliability, and disaster recovery. Other key server management technologies include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can help you in all aspects of server virtualization and management to allow your company to cut expenses and conserve time.

Call Center Support Outsourcing
Network Engineer

Progent's Computer Help Desk Outsourcing Support Services for desktop support are designed specifically for small organizations who require fast access to a Help Desk Call Center with expert telephone support and effective escalation options but who have to work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.

Apple MACos with Windows Consulting Services
Mobile Remote Desktop Connection for Mac Integration

Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar business programs. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for environments that mix Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows systems.

Windows 2008 Technical Support
Independent Microsoft Certified Expert Engineer for Windows Server 2008 R2

Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, develop test systems and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, train your support personnel how to run enhanced administration tools, and deliver continuing consulting and technical support via affordable alternatives including Help Desk Call Center support and remote technical support.

Solaris Consultancy
California Integration for Solaris

Progent's Solaris platform support experts provide small businesses and developers help with managing and maintaining Sun Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience provides you with an easy single source to show you how to build and manage a secure and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

Remote Support Services for Wireless LAN Site Survey
Technical Consultant for Wireless Site Survey

Progent’s Wireless Site Survey makes it easy to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your facilities, offering you a wireless solution that delivers the coverage, speed, load-handling capability, QoS, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.

Consult for MySQL migration
Cincinnati, Ohio MySQL and Windows Consulting

Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS DBA or software developer and can assist businesses of any size to configure and manage MySQL in a dependable IT infrastructure that provides high levels of speed, expandability, and security. Progent also has experience assisting businesses port databases from an Oracle environment to MySQL.

Specialists for Microsoft AD
Microsoft AD Specialists in San Jose

Windows Active Directory requires significant field experience to integrate optimally across an enterprise. Progent’s Microsoft Certified engineers are experts in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory systems, and repair of unsuccessful configurations of Active Directory and AD-associated programs.