Additional Topics of Interest

24/7 Service Reports Remote Consulting
Tracking Service Costs Support and Integration

Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who provide minimal documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service reports transmitted by every consultant to each client. The discipline of detailing and organizing service records results in more effective support and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

Technical Consultant Windows Server 2012 R2 Hyper-V Virtual Switch
Windows Server 2012R2 Server Manager On-site Support

Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

Windows Server 2022 Kubernetes Containers Onsite Technical Support
Microsoft Certified Windows 2022 Remote Support Services

Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.

Specialists Microsoft Exchange 2007
Online Support Microsoft Exchange

Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

Troubleshooting Small Business WAP551
Cisco Certified Experts Small Business 100 Access Point Technical Support Services

Progent's Cisco-certified wireless integration experts can assist organizations to deploy, manage, and debug Cisco Small Business Wi-Fi APs.

Microsoft 365 and Android Integration Services
Support Services Outlook autodiscover

Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email infrastructure to reduce hardware costs and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to help your small businesses to assess the potential advantages of Exchange Online, plan a solution that fits your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your IT staff and users, and provide ongoing consulting and troubleshooting.

Consult Conti protection and ransomware recovery
Urgent Technology Professional ransomware preparedness

Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's preparedness either to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup/recovery environment that reduces your vulnerability to a ransomware attack and aligns with your business needs.

.NET Application Integration
.NET Application Contract Programmer

Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET apps quickly and at low cost.

WiFi 6/6E Services
Wi-Fi Network Help and Support

Progent can help you plan, deploy, manage, monitor, and repair an efficient Wireless network infrastructure, select appropriate products, and configure wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to create a complete 802.11x system security strategy that is well aligned with the security plan for your entire business network.

Award Winning Ubiquiti UniFi AP Consult
Ubiquiti UniFi WiFi access point Consulting

Progent can provide fast access to the skills of veteran wireless specialists who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, configure, and position Ubiquiti UniFi wireless APs for your required coverage and performance.

Award Winning Business Continuity Security Contractors
Internet Security Security Firms

For smaller companies, computer security and compliance is excessively complicated to stay ahead of but too risky to overlook. The largest biggest institutions have been breached, and the top cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent has made it affordable for smaller businesses to implement critical security tasks successfully by providing the benefit of billed time to the nearest minute with no minimum billing for online support. You can have the help of a world-class computer expert to deliver just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security plan.