Progent provides national online technical support and consulting services for companies that run macOS and OS X networks or whose information systems include a mix of Mac and Microsoft products. Progent's experts can provide Mac clients a variety of IT services including desktop assistance, migration to the most recent version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or migrating to iCloud. Remote technical support offers optimum leverage for your IT dollar by protecting user productivity and limiting the hours charged for computer repair services. Sophisticated online support utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your location. In most of situations your IT problems can be dealt with by telephone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISA certified security specialists to help with the most challenging system issues.
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it simpler to copy system images, control mobile computers, and operate management utilities. In addition to advising you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and policies to manage PDAs and smart portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates standards, processes and IT products to keep your IT network safe.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for recovering services quickly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can produce reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a DR solution based on VMware SRM.
Progent’s fault tolerant system consultants provide non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice access, non-stop Internet connection design, high-availability data center services, and other non-stop networking support to show your small business create a non-stop environment for mission-critical applications. Progent has the background to develop economical, fault-tolerant systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a fully redundant Internet interface and intelligent network load balancing.
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's servers in a solution that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting options are based on mature virtualization architectures that allow small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to create and implement a complete security strategy that can include firewall/VPN appliances and software, outsourced security and virus defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your single resource for on-going technical support, maintenance, training, and security expertise.
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can afford a degree of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management options delivered as low-cost service packages designed to assist your company to identify and resolve a an array of IT network issues before they get big enough to disrupt your business.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology by SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the complete malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating complex management activities, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need critical updates, or isolating performance bottlenecks.
Progent is seeking to hire full-time, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network consultants with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or comparable security credentials; and high-end network design consultants with a background in mobile solutions, wireless connectivity, high availability, disaster recovery, information protection, and server virtualization. Progent also is hiring professionals who can join our staff of helpdesk support specialists and off-site troubleshooting experts. Also, Progent is hiring talented managers able to perform productively in Progent's fast-paced, virtual office environment.
Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you license only the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting services that permit you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the capability to process data from virtually any database or workstation software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to develop specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP consultants to help you convert the powerful features of Microsoft Dynamics GP accounting into a high-value business solution.
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network telephony. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications experts can provide remote and on-premises support to help you to manage and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 such as cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, streamlined provisioning, and Help Desk Call Center support services.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.
Secure Application Publishing with ISA Server 2006 allows more control over intranet applications while supporting increased efficiency by making these applications available to authorized remote users. Internet Security and Acceleration Server helps protect corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server experts can show you how to design, deploy, configure, and support ISA Server on your network so that your company achieves a highly functional and economical combination of security, convenience, and performance.
Progent's Check Point experts can help you select and configure Check Point Firewall utilities and hardware powered by Check Point's technology to offer an affordable and effective security defense for your IT network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and provide a single stop for on-going technical support, administration, education, and consulting services.
Progent provides nationwide online help and troubleshooting services for companies who run Apple Mac OS X networks or whose information systems feature a mix of Mac with Microsoft Windows products. Progent's consultants can provide Apple macOS and Mac OS X clients a range of services such as desktop support, migration to the latest version of Mac OS X from other earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online IT help offers maximum leverage for your information technology budget by preserving user productivity and shortening the hours billed for network analysis and repair. Sophisticated remote access tools and experienced technicians and consultants allow Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of cases your network problems can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security specialists to assist you with the most challenging system issues.
The QTS Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if you are considering moving your primary or offsite backup system to the Herakles data center, Progent can provide a range of cost-effective consulting services that include data center migration, system deployment and upgrades, network optimization, project management, virtualization configuration, offsite network monitoring, centralized network administration, application programming, business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact vital facets of IT like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Exchange Server 2013.
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages such as lower capital expenditures, reductions in operational expense, improved executive focus, enterprise-class protection, greater availability, and business continuity.
Progent offers cost-effective online access to an Oracle-certified MySQL DBA or application programmer and can assist businesses of all sizes to configure and support MySQL within a dependable IT environment that offers high levels of speed, scalability, and security. Progent also has proven skill helping businesses port databases from Oracle to MySQL.
Microsoft Dynamics GP/Great Plains allows you to grow and manage your company more efficiently by delivering easy availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP/Great Plains confers important business benefits including its ability to extend the reach of your company, manage your financials, computerize financial operations, standardize procedures throughout your company, improve inventory control, enhance order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, secure server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Microsoft Dynamics GP/Great Plains software.
Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or clients to access, manage, distribute and manipulate relevant data, files, and software and to interact with other people. SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information they’ve created in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your current SharePoint environment or migrate to the latest version of SharePoint.
Progent’s Shared Help Desk service allows your business to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's short-term IT staffing services allow organizations to meet the need for IT professionals without incurring the expense and hassle associated with vetting and recruiting experienced technical workers and without adding to your permanent head count.
Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, teams and data. SharePoint Server offers a common spot for your workers or customers to access, manage, share and manipulate relevant data, files, and software and to interact with other people. SharePoint enables faster and better decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and projects with the information they’ve developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to manage your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent applies no service activation charge and requires no retainer for services provided during regular business hours. Progent's small granularity avoids large bills for quick repairs so you won't be tempted to permit simple problems to fester.
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Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can get a degree of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical services created to assist your company to identify and fix a most network issues before they can impact your business.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain small in-house IT administration and support staffs with affordable access to world-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include fixed IT maintenance costs, automation of common management tasks, continual absorption of the latest information technology, smooth transition from legacy technology to modern solutions, close fit between computer technology with strategic objectives, access to veteran IT experts, and freeing up management to focus on business issues instead of ever-changing computer technology.