Progent provides nationwide remote phone support and troubleshooting services for businesses that run environments powered by variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Remote technical support provides optimum return for your IT dollar by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM premier security specialists to help you with the most challenging system issues.


Additional Topics of Interest

24x7 Support Online Support
Remote Computer Support Specialists in Arlington, Texas

For mid-size companies who need network consulting services, Progent can deliver a variety of alternatives such as local help, remote assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation support, software development, and professional consultation. For midsize companies in California or other areas serviced by Progent's field engineers, Progent provides expert in-person help for solving network issues quickly and affordably.

CISA Certified Computer Security Specialist
CISA Certified Cybersecurity Audit Technology Professional

The Certified Information Systems Auditor credential is a recognized achievement that indicates expertise in IS security auditing. Accredited by ANSI, the CISA credential has consultants undergo an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the fields of IS audit process, IT enforcement, systems and architecture lifecycle, information technology support, safeguarding of data resources, and business continuity planning.

Apple macOS and Windows Professional
Online Technical Support for Mac and Windows

Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless environments with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to offer world class support to companies that depend on these platforms to maintain their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.

Antivirus Consultants
Anti-Spam Information Technology Consulting in Buffalo

E-Mail Guard is Progent's economical anti-spam and anti-virus managed service that offers small businesses world-class protection from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-based antispam and anti-virus services that stop email attacks before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server platform, hardware type, or data center location.

Wave 2 wireless controller Remote Troubleshooting
3504 wireless controller Help and Support Rancho Cordova, CA

Progent can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.

Windows Server 2012R2 Specialist
Consulting Services

Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, create a corporate-wide security plan, streamline IT administration, help with creating applications, and generate and test a DR/BC plan.

High-Availability Internet Network Consultant
Online Consulting Tampa, Florida

Progent's Cisco-authorized IT consultants can show you how to design an affordable, fault tolerant Internet configuration solution that can deliver non-stop Internet access via a wide range of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE engineers to help you utilize the latest techniques for fault tolerant Internet connections to implement an economical, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet availability.

Exchange 2003 Server Migration
Exchange Server 2003 Upgrade Technical Support Irving, Texas

Progent's Microsoft-certified consultants provide technical help and IT consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Microsoft Exchange 2003 Server include planning, installation, documentation, local and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.

Small Business IT Consultants for Cisco CCIE Online
Corpus Christi Online Cisco Certified CCIE Network Consulting Experts

Progent can assist your organization to utilize Cisco's networking products to create a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as compute and storage utilization, security and compliance, versatility, uptime, and disaster recovery.

Microsoft Virtual Machine Manager 2016 IT Services
SCVMM 2016 Load Balancing Remote Support Services Spokane, WA

System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade smoothly from older versions of Virtual Machine Manager, design processes for building and deploying virtual machines and VM hosts, design high-availability scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.

UNIX Specialists
Solaris Technology Professional in Santa Clara, CA

Progent's Solaris platform support experts provide small businesses and developers support for managing and maintaining Solaris environments that run with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise provides you with a convenient one-stop source to help you create and manage a secure and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

ransomware preparedness audit Consultancy
Consulting in Sausalito, CA

The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that minimizes your vulnerability to ransomware and meets your business requirements.