Apple macOS and OS X, Linux, Solaris Consulting
Sun Solaris Consulting Help: Immediate Online Help for Sun Solaris
Progent provides national online technical support and troubleshooting services for businesses who operate Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Online technical support provides optimum return for your information technology budget by preserving user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote support tools and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues quickly without wasting time and money by traveling to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security specialists to help with the toughest system problems.
Progent charges for online service per minute. Because of this, you are charged exclusively for services received. Progent requires no service activation charge. Many remote service companies demand substantial minimum fees or bill for each quarter hour or longer. Progent's fine granularity and straightforward pricing model eliminate big tabs for fast solutions.
Sun Solaris, Cisco CCIE, Windows, and System Security Support
Progent's online support professionals have certified skills in a broad array of technologies. This breadth of technical skills makes it possible to manage virtually any crisis likely to occur in a small company information system. Certifications held by Progent consultants in Solaris technologies include Sun Certified Network Administrator for Solaris (SCNA) and Sun Certified System Administrator for Solaris (SCSA). Cisco credentials owned by Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To provide assistance to clients with multi-platform networks, Progent also offers the support of consultants with Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's accredited cybersecurity staff members include Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional consultants.
Solaris Expertise
Progent's Sun Solaris online support services address a wide array of information technology including network infrastructure, messaging systems, network and operational security, Solaris and Windows coexistence, VMware technologies for server consolidation and easy management, and migration from legacy systems to Windows or Linux-powered solutions. Progent's team-based methodology for resolving network problems enables fast escalation, when required, to engineers with task-relevant expertise to tackle challenging scenarios. This accelerates solutions of critical problems, reduces lost productivity, and lowers support costs.
Progent's Sun Solaris consultants can offer emergency phone-based assistance diagnosing problems within UNIX, Linux, or Solaris systems powered by leading versions of UNIX such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux distributions including RedHat, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo Linux.
Premier Cisco Infrastructure Engineers
The CCIE (Cisco Certified Internetwork Expert) certification is the top recognition for network professionals, and certifies an individual's networking knowledge at the master level. CCIEs can resolve even the most complex problems associated with network planning, integration, administration, protection, and repair. CCIEs work on a privileged basis with Cisco's internal engineers in isolating problems with Cisco IOS Software network administration utilities and developing alternate approaches or obtaining software updates to fix problems. CCIEs represent an exceptional value because their deep expertise enables them to solve the most intractable problems rapidly. In many instances, less qualified consultants can wrestle with the same problems for many hours or even days.
Progent is one of the rare consulting organizations that makes CCIEs available to help small and mid-size companies. Progent can provide quick access to a CCIE by telephone so that you can receive immediate help for urgent network problems that are hurting business efficiency but are outside the scope of your ordinary IT maintenance personnel. Progent's CCIE engineers can connect to your environment using secure remote support tools in order to provide quick and affordable diagnosis and remediation of urgent network problems. To learn how to get in touch with a Progent CCIE for immediate help with your network, go to Urgent Support.
Progent's certified CCIEs have expertise in all of Cisco's market-leading catalog of connectivity appliances such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, VoIP systems, Catalyst family switches, plus protection and VPN products.
Authorized Windows Support
Progent's Microsoft-premier online support experts can deliver computer problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of support engineers who can help your company with a wide range of platform support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange Server 2019 deployment, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 consulting,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 planning and deployment,
Skype for Business Server migration support, Microsoft Lync Server management and Office Communications Server upgrade,
Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration,
Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
CISM and CISSP Certified Network Security Specialists
Progent can provide certified CISM and ISSAP security consultants to deliver a range of system protection services that can strengthen the defenses of your Solaris environment against internal or external threats or assist you to recuperate rapidly from a penetration. Security services available from Progent include: comprehensive security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recuperation from malicious attacks; configuring firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against viruses, spam and DHA attacks; and offering 24x7 proactive monitoring.
Progent's Online Technical Support Technologies
Progent has fine tuned an extensive set of tools and technologies that enable the Remote Support Team to deliver world-class remote help. Progent provides protected VPN connectivity support for gateways from multiple sources such as Microsoft, Cisco, Watchguard and Netscreen. Secure VPN online connectivity permits the consultants of Progent's Technical Response Center to link to your network without violating network security. Progent's sophisticated customer support management system includes comprehensive records for all delivered support. Each certified Progent team engineer has complete access to all the specifics of support delivered by any staff engineer to each customer. This history of problems and resolutions, plus false alarms and miscues, is structured as a readily searchable internal database that allows Progent's support professionals to communicate their experiences company-wide to make sure that the overall quality of Progent's support expands continuously.
In addition, Progent offers country-wide online monitoring support powered by System Center Operations Manager (SCOM), customized by Progent for your business so your computer support is proactive rather than reactive. By detecting emerging problems before they result in network outages, remote monitoring can avoid disruptive and costly network breakdowns.
Call Center Outsourcing
Progent provides three essential types of Help Desk services including Microsoft and Solaris Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services (a seamless supplement to your existing Call Center staff), and Call Center Consulting and Staffing Services. Progent is a Microsoft Partner and Progent's Help Desk staff of trained Microsoft and Solaris professionals offers your customers instant contact with a dependable technical group with extensive background delivering phone support and remote access repair for IT systems powered by Microsoft, Solaris and Cisco technology. Progent's concentration is on earning the Helpdesk a respected reputation as a key contributor to company productivity, and Progent's aim is to fix and not simply report problems.
How to Contact Progent's Remote Support Professionals
To contact Progent about emergency phone-based support with UNIX/Linux products, go to Progent's emergency remote help, phone
An index of content::
Network Engineer Aironet 3700 Access Point
Aironet Wave 2 AP Outsourcing
Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises integration and troubleshooting services to help you to design, configure, update, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your unique office layout, construction, and anticipated network traffic.
Engineer Offsite Workers Data Protection
24-7 Remote Employees Data Protection Online Technical Support
Progent can help small and medium-size organization to design, install, test and manage backup/restore technology for a remote workforce.
Altaro VM Backup Encryption Technology Consulting
Altaro VM Backup Verification Remote Consulting
Altaro VM Backup software provides small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad range of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Open Now MAS 90 Development Company
Top Microsoft Experts Axapta Technology Consulting
Besides providing access to Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration support, and one-on-one or group online training customized to meet your specific needs. Progent's experts also can help you integrate and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting applications.
Microsoft and Cisco Certified Expert Development Azure cloud integration
Azure Resource Manager Professionals
Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Microsoft Outlook for Mac Technical Consultant
PowerPoint for Mac Consultants
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that mix Mac with Microsoft Windows systems with extensive resource sharing, or environments which intentionally restrict collaboration between Apple Mac and Windows users.
Upgrade Help Exchange 2003 Server
Microsoft Exchange 2003 Upgrade Specialists
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
Services Midsized Office
Midsize Business Consultant
Progent provides IT services for mid-size businesses who have 100 to 250 network clients. The medium size business or office has typically been an underserved segment of the market for IT support services. The cost structures and service delivery models of major third-party support organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information system whose advanced technology and sophistication are often similar to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office technology and 24x7 network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the mid-size organization with big-company support from certified, IT experts knowledgeable in a wide range of small business network solutions. If your medium size company or small business is searching for levels of network support needed by a medium size office without budgeting big-company prices, call Progent.
Remote Mac Integration Services
Technical Support iPad
Progent's experts offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can help clients to upgrade to macOS from OS X or earlier versions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.
SQL Server 2014 Backup Encryption Configuration
SQL Server 2014 Performance Tuning Remote Technical Support
Microsoft SQL Server 2014 incorporates major improvements in key areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services that include system design, deployment, administration, remediation, and software development expertise to help organizations of any size to realize fast return from their SQL Server 2014 investment.
Support and Help Exchange 2019 Upgrade
Remote Support Exchange 2019 Disaster Recovery
Progent can help your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients.
ProSight infrastructure documentation management Services
Engineers ProSight SSL management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Lync Server 2013 Web Apps Server Engineer
Lync Server 2013 and Exchange UM Server Services
Progent's Microsoft consultants can assist you to assess the benefits of Lync Server 2010 for your business and can assist you to design and execute a deployment of Lync Server that consolidates the administration of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition assist you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server to improve the collaborative capabilities of MS Office programs, and provide webinar training and continuing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
Open Now Microsoft Office XP Computer Outsourcing Consultants
Microsoft Windows Small Business Network Consulting Company
Progent’s computer outsourcing services for small businesses include designing Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, fixing chronic IT issues, and producing a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput with fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can help with requirements assessment, product identification, bill of materials development, vendor qualification, procurement coordination, and professional documentation. Progent’s computer outsourcing help also features training for office productivity programs such as Office XP.
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