macOS and OS X, Linux, Solaris Expertise
Sun Solaris Integration and Support:
Fast Phone Support for Solaris
Progent provides national remote phone support and troubleshooting services for companies that operate Sun Solaris networks or whose information systems include a combination of Solaris and Microsoft Windows products. Remote IT help provides maximum leverage for your IT dollar by extending client productivity and shortening the hours charged for computer repair services. Advanced remote access tools and skilled technicians and consultants combine to enable Progent to solve most network issues quickly without needlessly expending time and money by making trips to your site. In the vast majority of cases your network issues can be remediated over the phone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security professionals to assist with the toughest system issues.
Progent bills for online help on a per-minute basis. Because of this, you pay only for support received. Progent imposes no startup surcharge. Many remote support organizations demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity and straightforward pricing policy save you from big invoices for fast solutions.
Sun Solaris, Cisco, MS Windows, and System Security Support
Progent's remote support professionals have expertise in a broad range of disciplines. This breadth of capability makes it possible to manage almost any emergency likely to occur in a small company information system. Certifications held by Progent engineers in Sun Solaris technologies include Sun Certified Network Administrator for Solaris (SCNA) and Sun Certified System Administrator for Solaris (SCSA). Cisco certifications earned by Progent support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Professional.
To support customers with mixed-platform environments, Progent also offers the services of engineers with Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's certified cybersecurity resources include Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Sun Solaris Support Services
Progent's Sun Solaris online support services cover a broad range of computer technology including system infrastructure, messaging systems, system and process security, Sun Solaris and Microsoft Windows integration, virtual server products for server consolidation and easy administration, and migration from older systems to MS Windows or Linux-powered solutions. Progent's team-oriented approach to solving network issues enables quick escalation, if necessary, to engineers with appropriate expertise to tackle challenging situations. This expedites repair of critical problems, minimizes lost productivity, and cuts support expense.
Progent's Solaris consultants can provide urgent remote help resolving anomalies within UNIX/Linux systems powered by popular versions of UNIX including: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or major Linux distributions including RedHat Linux, SUSE Linux, Debian-GNU and CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo Linux.
Premier Cisco Infrastructure Engineers
The CCIE (Cisco Certified Internetwork Expert) certification is the premier recognition for network consultants, and certifies an individual's technical skills at the expert level. CCIEs can handle even the most difficult problems surrounding network planning, deployment, administration, security, and troubleshooting. CCIEs operate with the highest priority with Cisco's internal support staff in isolating anomalies with Cisco IOS Software network management utilities and developing workarounds or installing software patches to resolve problems. CCIEs represent an exceptional value since their deep expertise allows them to solve the most intractable problems rapidly. In many instances, less qualified engineers can wrestle with identical problems for many hours or even days.
Progent is among the few support providers that makes CCIEs available to support small and medium sized businesses. Progent offers fast contact with a CCIE by telephone so that you can get timely help for urgent network problems that are hurting business productivity but are outside the experience of your local network support resources. Progent's CCIE engineers can tie into your network via sophisticated on-line support technology in order to provide fast and economical analysis and remediation of urgent network problems. To find out how to contact a Progent CCIE for immediate help with your IT infrastructure, go to Urgent Support.
Progent's certified CCIEs have expertise in the entire range of Cisco's market-leading catalog of networking products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst switches, as well as protection and VPN solutions.
Authorized Microsoft Windows Experts
Progent's Microsoft-expert remote support engineers offer computer problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can help you with a wide variety of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 Server upgrade support, Microsoft Exchange 2013 consulting,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2019 planning and integration,
Skype for Business planning and deployment consulting, Microsoft Lync Server integration and Microsoft Office Communications Server troubleshooting,
Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance,
SQL Server 2016 integration and development and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
CISM and ISSAP Premier System Security Specialists
Progent can provide qualified CISM and ISSAP security consultants to deliver a variety of security services that can strengthen the defenses of your Sun Solaris network against assaults or help you to recover rapidly from a penetration. Security services available from Progent include: in depth security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Hydra; rapid recovery from malicious attacks; setting up firewalls; designing secure techniques for off-site and mobile access; securing your email system against spam and DHA attacks; and offering 24x7 network monitoring.
Progent's Remote Service Tools
Progent has refined an extensive set of tools and technologies that enable the Technical Response Center to deliver world-class remote help. Progent offers secure VPN connectivity support for VPN gateways from a variety of vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity allows the consultants of Progent's Technical Response Center to link to your system without compromising network security. Progent's advanced customer support management system keeps comprehensive histories for all provided support. Each authorized Progent team engineer has complete availability of to all the details of support provided by any team member to every customer. This history of problems and resolutions, plus false alarms and miscues, is structured as an easily retrievable proprietary knowledge base that enables Progent's technical experts to share their knowledge company-wide to ensure that the general effectiveness of Progent's support expands daily.
In addition, Progent can provide nationwide remote monitoring services powered by System Center Operations Manager (SCOM), customized by Progent for your business so that your computer support is proactive rather than reactive. By anticipating emerging issues before they result in downtime, system monitoring can minimize disruptive and costly network breakdowns.
Help Desk Support and Outsourcing
Progent offers several basic programs for Help Desk support : Microsoft and Sun Solaris Call Center Outsourcing Services, Virtual Helpdesk Support Services (a transparent extension of your current Helpdesk team), and Helpdesk Operations Consulting and Staffing Services. Progent is a Microsoft Partner and Progent's Help Desk team of certified Microsoft and Sun Solaris experts gives your customers easy contact with a reliable support group with years of background delivering telephone-based support and remote access repair for networks powered by Microsoft and Sun Solaris technology. Progent's focus is on earning the Help Desk a positive reputation as a key contributor to company performance, and Progent's aim is to fix rather than merely record problems.
How to Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent online assistance with UNIX, Linux, Solaris, or Mac technology, visit Progent's emergency remote support, telephone
An index of content::
WatchGuard Firebox T55 Firewall Forensics Services
WatchGuard SSL VPN Firewall Setup
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Largest Security Firms CISSP Certified
Emergency CISSP Certified Auditor
Progent's CISSP-premier cybersecurity experts can help organizations of any size with any aspect of information system security. Progent can implement efficient security solutions that guard a small office from advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources distributed across a mix of physical sites and various clouds.
Internal Security Scan Specialists
Internal Network Security Scan Consulting Services
Progent has put together two ultra-affordable service bundles intended to enable small companies to get an objective network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from outside your company firewall to uncover potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized machine within your firewall to determine your exposure to inside attacks. The two security inventory services are set up and run from a secured external location.
Wireless Security Consulting
Wireless Security Services
Progent offers consulting for security analysis utilities including LANguard from GFI for running a variety of programmed network testing scans to identify possible security problems. Progent has extensive knowledge of security analysis tools and can help you to make sense of testing reports and react appropriately. Progent can help you build protection into your company operations, install auditing software, plan and deploy a protected network environment, and recommend policies to optimize the safety of your network. Progent's security consultants are available to assist you to set up a firewall, implement safe remote connectivity to email and data, and install VPN. Progent's accredited security engineers can also test the protection of web applications and can conduct extensive information security assessments of enterprise-wide security to determine your company's compliance with recognized industry security standards including HIPAA, NIST, and ISO.
District of Columbia Computer Consultancy Company
Nebraska On-site and Remote Support
Progent’s Technical Response Center provides national extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone help and remote secure network connection to isolate and resolve technical problems rapidly and economically. The scope of technical expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate experts as required. For critical issues, the Technical Response Center endeavors to respond to your call for support within one hour.
ProSight Email Content Filtering Consultant Services
Email Outbound Content Filtering Professionals
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based management and comprehensive security for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Wireless Security Inventory Consultant
Professional Wireless Security Inventory
Progent offers small businesses two ultra-affordable security evaluation scanning packages that provide, for a preset price, remotely managed scans of your network security profile which are analyzed by expert security engineers who assess the results of the remote scan, present objective evaluations of your existing network security, and make recommendations for enhancements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the budgets of small businesses while providing enterprise-quality assessments of your network's vulnerability to assault.
Aironet 2700 Access Point Remote Consulting
Aironet 600 Access Point Remote Technical Support
Progent's certified wireless experts can assist organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, density, scale, security compliance and manageability required for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable online and onsite support for legacy and new-generation 802.11ac Aironet APs and Progent can assist your business design and maintain deployments of indoor and outdoor/industrial Aironet APs.
Data Protection Manager 2012 Integration
IT Consulting System Center 2012 Data Protection Manager
Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of all sizes to plan, deploy, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn issues, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Award Winning Microsoft Exchange Server 2010 Upgrade Consulting Services
Exchange Upgrade Specialists
Progent's Microsoft-certified network engineers can assist you to assess the value of Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast ROI by increasing your workers' efficiency, lowering the cost of hardware and support, streamlining administration, and integrating your key communications technologies.
Exchange 2000 Server Upgrade Support and Setup
Exchange Server 2000 On-site Support
Progent is one of the most expert network consulting firms for integrating e-mail systems powered by Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Integration Support Altaro VM Backup Replication
Altaro VM Backup and VMware Technical Consultant
Altaro VM Backup offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of services to help you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Office 365 and on-premises Exchange Engineer
Onsite Technical Support Office 365 Gmail migration
Microsoft allows you to create seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
Proxim Tsunami Online Support Services
On-site Technical Support Office Wireless
Progent’s wireless professionals can help small businesses plan, select, test, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that equals or excels wireline interfaces. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and install the wireless connectivity technology that fit best with your company requirements.
Largest NetDocs Troubleshooting Services
NetDocuments Troubleshooting Consulting
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for law practices. Progent offers online access to NetDocuments consultants who can help your law firm to design, configure, administer, optimize, or troubleshoot a document management system (DMS) environment based on NetDocs.
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