Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent faces few competitors. Medium-size companies who work with trusted freelance service providers or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and send email, examine the GAL, copy addresses, synchronize calendars, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to information workers, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in designing and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and business management solution based, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented approach you can license only the capability you currently need, with the ability to add clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP.
Progent can help your business to plan and implement an efficient transition from a Solaris-based information system to a network powered by Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to guard your information and minimize productivity disruption by developing an efficient migration strategy that protects your current investments in Solaris application and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing infrastructure, migration planning and testing, Exchange migration support, information and application software porting, and server and media transition and economization.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to upgrade from a legacy release of SCVMM or from a third-party management system, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment so you get maximum business value.
For advanced project management assistance, Progent offers access to senior IT professionals with decades of experience in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise clients adhere to leading practices to ensure that strategic projects are successfully completed on schedule and on budget.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer companies of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent is among the most expert information technology support firms for creating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
If you want to revamp your corporate web site, create internal websites for applications such as human resources or worker training, design a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's experts can also show you how to build and maintain a secure, robust server and communications infrastructure, including off-site and wireless connectivity, to support your web tools.
Cisco Unified Communications Manager, originally named CallManager, functions as the core of Cisco's collaboration portfolio. Unified CM and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable remote and on-premises support to assist organizations of any size to build and administer CUCM ecosystems by providing Unified Communications Manager integration and technical support services that add maximum business value. Progent can assist with any aspect of Unified Communications Manager support and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send email, search the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to conferences via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage training.
Progent’s high availability interoffice connectivity and 24x7 network connection consultants can help small companies achieve zero-downtime Interoffice connectivity by means of fully redundant networks with transparent failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office networks based on non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical 24x7 interoffice connectivity.
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing solution that enhances network availability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers hosted in a safe and reliable facility on a fast, non-stop virtual server configured and maintained by Progent's computer support professionals.
Windows Active Directory demands significant hands-on experience to integrate optimally across an enterprise. Progent’s Microsoft Premier consultants are experienced in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progent’s fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual legacy software configuration objects in production Active Directory environments, and fixing failed configurations of AD and Active Directory-integrated programs.
Forefront TMG 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a single-server solution for an array of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting features, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, provides health reporting, allows safe self service, and delivers a common point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Progent's expert consultants can show you how to define and implement a smooth in-place Exchange Server 2003 migration strategy that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent can supply small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible IT products to improve business processes so they match better with your corporate goals. Your company can develop and implement a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.
Stealth penetration checking is an important part of any comprehensive IT system security plan. Progent’s security professionals can run thorough penetration tests without the awareness of your organization's in-house IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection warnings and event history monitoring are properly set up and actively monitored.
Microsoft supports seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and on budget.
The cluster feature set incorporated into the high-end editions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and maintenance of server clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or improved features include cluster verification, easier setup and deployment, improved cluster administration, redesigned cluster architecture for maximum availability, better protection and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you assess the business benefits of Windows clustering, design and execute a deployment, train your IT staff to administer your cluster environment, deliver ongoing consulting and technical help services, and create and validate a business continuity plan.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, software development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive intranet system.
Cisco's Meraki line of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to help you to design and deploy an efficient network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, define policies to ensure security, create and validate a disaster preparedness plan, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Progent offers nationwide urgent help and troubleshooting services for businesses who operate Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft technology. Remote network consulting provides optimum return for your IT dollar by preserving client productivity and shortening the time billed for network repair services. Sophisticated remote access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP premier security professionals to assist with the most challenging network problems.
Progent can provide the support of Microsoft-certified consultants and experienced database application developers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and data security consultants to assist you to assess the potential advantages of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent can supply small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to improve business processes so they align better with your corporate goals. Your company can develop and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer.
Progent can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to migrate from an older version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 environment so you get maximum return on investment.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progent’s Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains family, offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its segmented approach you are able to purchase only the capability you currently require, with the option to add clients and increase capabilities when necessary. Progent’s Microsoft Dynamics GP Software consulting experts can show you how to install, customize and manage Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for workers who are on the move within campus, hospitality, health-care or other environments where management wants portable phones that provide more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless IP phones usually demands that you set up and optimize many components of your Wi-Fi infrastructure such as APs, routers, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide remote and onsite support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Progent delivers the help of Microsoft and Cisco-Premier network consulting experts to show clients economical ways to help organizations optimize the benefits of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's network engineers can show you how to enhance your information system's e-mail infrastructure, protection, reliability, performance, and network administration.
Progent’s team of expert software programmers, database designers, and program management consultants can assist large businesses to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering database architects and programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with additional data sources such as SQL Server and Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development technologies and can assist businesses to create, expand, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent can assist your organization to design an upgrade to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Cisco Nexus series switches are intended to provide the speed, expandability, resilience, cloud readiness, density, security and ease of management needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting and troubleshooting expertise to assist your IT staff to design an optimal network topology, build pilot systems to confirm your switching solution, install and configure Nexus switches, create and enforce effective policies, run security and compliance tests, configure advanced monitoring, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and set up the powerful high-availability (HA) features incorporated into Cisco's Nexus products. Progent's consultants can also help you to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Progent offers comprehensive help for each phase of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of new software licenses and equipment needed, suggested vendor sourcing, pilot testing at client site or at Progent's testing facility, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for client's support staff and users.
ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information.
Progent's Cisco Meraki Wi-Fi access point experts provide online and onsite support services to assist businesses of all sizes to plan, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, ease of management and availability for wired and wireless users regardless of their location or computing device.
Progent’s consultants provide experience in multiple technologies related to mobile connectivity including system architecture, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your business time and expense by using their wireless background to show you how to choose and configure mobile networking technologies that fit the needs of your business. Progent can also optimize your network architecture so that mobile appliances work more reliably.
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery plan in case of an IT network disaster. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability network solution that takes into account availability issues covering a broad range of infrastructure technologies and procedures.
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent's Microsoft-certified consultants can provide affordable remote support and programming services to assist your business to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document management tools, wikis, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular office productivity programs like Excel, Word, PowerPoint, and Project. Progent can assist you to migrate from previous releases of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's support specialists in Mac and Windows technology can show you how to combine Mac and Windows computers into seamless networks with resource sharing and collaboration functionality. Enabling productive cooperation among a mix of servers and desktops powered by Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Macintosh service makes it possible to provide world class assistance to companies that rely on these technologies to maintain their strategic advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Progent can help you in all facets of your migration to Exchange 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent's Private Cloud Hosting and Management service provides complete hosting of a small company's production servers in a solution that delivers the highest level of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management options are built on mature virtualization technologies that allow small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Microsoft Dynamics GP accounting includes analytics and reporting capabilities that allow you to monitor all operations, revenues and expenses, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that allow you to analyze your business more completely, converting uncooked data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that work transparently with Dynamics GP.