Progent's Microsoft-certified consultants average over 10 years of background providing messaging solutions for customers ranging from small offices to large corporations. Progent offers affordable support for all versions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and implement off-site and mobile email connectivity. Progent's Microsoft Exchange consulting services can help you in planning and implementing a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Outlook Web App for all major web browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide variety of remote services to assist your organization to design, program, test, install, administer, and debug applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different versions of Office Excel. Progent offers on-demand support to clients looking for a quick fix to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business applications based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the needs of individuals or teams.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent can assist you in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services including system design, deployment, management, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Citrix has developed a powerful line of platforms that provide enterprise-level manageability, expandability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the strategic benefits of Citrix virtualization products and can help you plan, validate, deploy, optimize, and support Citrix solutions.
Progent's Intune consultants can assist your company to understand the strategic case for utilizing Microsoft Intune for managing your portable devices including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help you to define security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, install Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and troubleshoot your Intune solution.
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent's Linux support experts provide small and mid-size businesses and software developers help with administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise offers you a convenient one-stop source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent has been delivering SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your company; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.
Progent can deliver a broad array of affordable services to help you to install, configure, repair, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online assistance for single machines or laptops or work with your business to plan and carry out a company-wide rollout of new or revised OS platforms and applications. Progent can also supply engineers and technical workers to help you to plan for and complete a site move or merger organized to cause minimal interruption to your productivity.
Progent can assist small and medium-size organizations to configure network security protection solutions and deliver cleanup services to support work-from-home employees.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing SCOM environments and can provide companies of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Even if your business has a small computer services staff and a limited IT budget, your information network can still have the same high reliability and responsiveness that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network professionals, the latest system management software for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your mission-critical network applications and servers operating.
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner and safer AD implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with information security requirements, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of wireless access points, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and strengthening security by identifying cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote support services to help your organization to design, program, pilot test, install, manage, and debug applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent offers as-needed support to clients who need a fast solution to a specific problem related to Excel and Progent can also provide comprehensive project management services for migrating or developing line-of-business applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to meet the needs of individuals or teams.
Progent can provide cost-effective remote access to an Oracle-certified MySQL administrator or application developer and can help businesses of any size to integrate and manage MySQL in a reliable IT infrastructure that provides advanced performance, scalability, and security. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.
Progent offers the services of RIM BlackBerry-premier consultants who can help small companies to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry specialist and minimizing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's efficient online support model, provides small companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT network.
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide fast online or onsite access to experts in solution design and deployment, application programming, SQL Server management, and network security.
Progent can assist small and mid-size businesses to install efficient remote endpoint management systems for maintaining endpoint devices used by work-from-home employees.
Progent's IT outsourcing packages provide budget-friendly computer support for small companies. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or developing an on-line business application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT support expenses to increase in a more linear and manageable manner than is feasible by building up a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available system architecture for your vital applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's UNIX platform support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient single consulting firm to help you create and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing SCOM solutions and offer companies of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently based on best practices.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to design, install, optimize and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.
Progent offers enterprise clients the services of a NetApp-certified consultant for online or on-premises support for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage deployments quickly and affordably following leading practices.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for recovering services rapidly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager.
Progent offers national urgent technical support and consulting services for companies that run networks powered by variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Remote IT help offers maximum leverage for your IT dollar by preserving user productivity and shortening the hours billed for network analysis and repair. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to handle most IT problems without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISSP certified security specialists to assist with the most challenging system problems.
Progent's Microsoft-certified consultants can help you evaluate the economic case for implementing SharePoint Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your application, offer setup and integration expertise, assist you to set up Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, develop a company-wide security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk support.
Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional background, in the trenches of IT support, executing a broad range of technical projects for a large array of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support team. This means that you get not only world-class technical skills, but also a consultant with proven methods for using computer knowledge to resolve actual IT problems rapidly.
Progent offers cost-effective remote access to an Oracle-certified MySQL DBA or application developer and can help organizations of all sizes to configure and manage MySQL in a reliable network environment that provides advanced performance, scalability, and security. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to information workers, reducing the complexity of designing, integrating, administering, and using company information and analytical programs in environments ranging from handheld devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.
Progent can assist small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Android handhelds.
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery functions for Microsoft networks. SCDPM 2016 offers application-aware protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from a legacy solution, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional expertise to help you through challenging issues or deliver comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Hyper-V 2016 incorporates key technologies first developed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth upgrade plan, educate your IT management and support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, operates as the core of Cisco's collaboration solution. CUCM and Unified Communications Manager Express provide an advanced IP-PBX by integrating closely with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and on-premises support to help organizations of any size to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum productivity. Progent can help with any aspect of Unified CM setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help organizations of all sizes to install, manage, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can help create testing labs to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 migration plans based on industry best practices.
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a common location for your employees or clients to access, organize, distribute and interact with relevant information, files, and applications and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the data they've developed in a way that makes data convenient to locate, download and re-use. Progent's SharePoint experts can help your organization to support your current SharePoint solution or upgrade to the current release of SharePoint.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control IT environments that include branch offices, data centers, and cloud resources.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent is structured to deliver in-depth remote consulting for all major technical areas associated with today's small business information systems and offers an array of vital, on-demand support services such as a temporary CIO to offer senior-level IT design and budgeting skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for major projects like site moves orOS migrations, connectivity experts for building and maintaining high-performance and reliable network infrastructure, security engineers to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to write, enhance, or troubleshoot mission-critical application programs.
Colocation sites make it possible for businesses to share enterprise-class data centers for hosting computer equipment that runs critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation program such as selecting and migrating to a colocation facility, creating network architecture, defining hardware, on-premises and remote maintenance, establishing offsite system management, and education your support personnel.
Progent offers nationwide remote help and consulting services for companies who run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Online network consulting offers maximum leverage for your IT budget by extending user productivity and shortening the time billed for network repair services. Advanced remote support technology and skilled technicians and consultants allow Progent to solve most IT issues without squandering time and money by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most challenging network issues.
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
System Center Configuration Manager automates software deployment at scale, streamlines compliance settings control, inventories network assets, protects against company data leakage, performs health monitoring, allows secure self service, and offers a single point of control for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help you with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports transmitted by each staff member to every customer. The discipline of detailing and archiving service records results in more efficient service and avoids a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Even if your company has a small network services group and a modest IT budget, your information network can still feature the same high reliability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital business applications and hardware operating.
Progent's Solaris platform support services offer small businesses and developers assistance with administering and maintaining Solaris systems that operate with Microsoft-powered networks. Progent can give your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with an easy single consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, network support staff can completely and effortlessly manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy parameters, and making sure your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.
Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent offers cost-effective remote support to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete information technology outsourcing alternative that enhances network availability and security, reduces management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a safe and reliable data center on a high-performance, non-stop virtual server set up and maintained by Progent's network support professionals.
Progent's Microsoft-certified experts offer companies of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently coordinating people, groups and information. SharePoint Server provides a common location for your employees or clients to connect to, manage, distribute and manipulate useful information, files, and applications and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they've developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can help you to manage your current SharePoint environment or migrate to the current version of SharePoint.
Progent can help you to utilize Cisco's infrastructure products to build a robust foundation for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as compute and storage utilization, security and compliance, manageability, uptime, and recoverability.
If you want to update your production web site, build internal websites for applications such as human resources or employee training, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also show you how to design and maintain a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single soultions for financial management, inventory control, operations, project management, purchasing, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV consultants can help company to manage your legacy Dynamics NAV environment or migrate efficiently to a cloud-hosted, local, or hybrid deployment model.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to assist you to plan, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent's Cisco certified Wi-Fi experts can provide economical remote and onsite help for legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and maintain wireless solutions that incorporate indoor and outdoor/industrial Aironet access points.
Progent's Microsoft certified Consultants provide three ways to help mid-size and large organizations create a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the numerous top level Help Desk software packages on the market and determine what packages may be excessively expensive, miss critical functions, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for companies who need to augment their internal Help Desk team for occasional projects or to substitute for absent or indisposed workers.
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Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, software development, and troubleshooting support for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.