Apple macOS and OS X, Linux, Solaris Consulting
UNIX Consultants: Fast Phone Help for UNIX, Linux, Solaris
Progent offers nationwide online phone support and troubleshooting services for businesses who operate UNIX or Linux environments or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote IT help offers maximum return for your information technology budget by preserving client productivity and limiting the time billed for network repair services. Sophisticated online support utilities and skilled technicians and engineers allow Progent to handle the majority of IT issues rapidly without wasting time and dollars by making trips to your site. In most of cases your network issues can be dealt with by telephone or via a mix of phone support and online access. Progent can offer the services of Cisco CCIE network experts and CISM premier security professionals to assist with the toughest network problems.
Progent bills for remote help on a per-minute basis. Consequently, you pay only for services delivered. Progent imposes no service activation charge. Many online support organizations demand substantial minimum fees or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing model eliminate big tabs for fast repairs.
UNIX, Cisco, Microsoft Windows, and System Security Experts
Progent's remote consulting professionals have certified skills in a wide range of disciplines. This breadth of capability allows Progent's consultants to handle virtually any emergency likely to occur in a small company network. Certifications earned by Progent consultants in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, and Design Associate.
To provide assistance to clients with multi-OS networks, Progent also provides access to engineers with Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's accredited security resources include CISM consultants, CISSP security experts, and Information System Security Architecture Professional (ISSAP) engineers.
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UNIX/Linux, Solaris, and macOS and Mac OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X remote support services address a broad array of computer technology such as system infrastructure, email solutions, network and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server consolidation and easy management, and transitioning from legacy systems to Windows or Linux-powered solutions. Progent's group-oriented approach to resolving technical problems promotes fast escalation, when required, to consultants with appropriate expertise to tackle complex scenarios. This accelerates repair of urgent problems, reduces lost productivity, and cuts support costs.Progent's UNIX/Linux support engineers can provide emergency phone-based help analyzing problems within UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX including: macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux distributions such as RedHat, SUSE Linux, Debian GNU/Linux and CentOS, Ubuntu Linux, Mandriva Linux, PCLOS, fedora Linux, and Gentoo.
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Premier Cisco Infrastructure Engineers
The CCIE credential is the premier recognition for network professionals, and indicates a person's technical knowledge at the expert level. CCIEs can handle even the most complex issues encountered in network planning, deployment, management, protection, and troubleshooting. CCIEs work closely with Cisco's internal engineers in identifying anomalies with IOS Software network management tools and coming up with alternate approaches or obtaining software updates to fix problems. CCIEs represent an exceptional value since their deep experience allows them to fix the most complex problems rapidly. In common instances, less qualified engineers can struggle with identical tasks for many hours or days.Progent is one of the few service firms that makes CCIEs accessible to support small and mid-size companies. Progent can provide quick contact with a CCIE by telephone so that you can get immediate help for complex network problems that are hurting worker productivity but are beyond the scope of your local network support personnel. Progent's CCIE consultants can connect to your environment via the latest remote troubleshooting technology in order to perform fast and economical analysis and remediation of critical system problems. To find out how to contact a Progent CCIE for immediate assistance with your network, visit Urgent Support.
Progent's Cisco-certified CCIEs have expertise in all of Cisco's industry-leading selection of connectivity devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst switches, as well as protection and Virtual Private Network products.
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Certified Microsoft Windows Support
Progent's Microsoft-premier online support professionals can provide computer system repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can assist your company with a wide range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange Server 2019 deployment, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid deployment expertise, SharePoint Server 2019 planning and deployment, Microsoft Teams upgrade support, Skype for Business Server migration support, Microsoft Lync Server integration and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration. -
CISM and ISSAP Certified Network Security Consultants
Progent can give you access to accredited CISM and CISSP security consultants to deliver a range of security services to improve the protection of your UNIX environment against internal or external threats or assist you to recuperate rapidly from a breach. Security solutions offered by Progent include: comprehensive security evaluation using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; quick recuperation from virus and worm attacks; configuring firewalls; designing secure techniques for remote and mobile connectivity; protecting your messaging infrastructure against viruses, spam and DHA attacks; and setting up round-the-clock network monitoring.
Progent has refined an extensive set of tools and technologies that allow the Technical Response Center to deliver the highest quality of remote services. Progent provides protected Virtual Private Network access support for VPN gateways from multiple vendors such as Microsoft, Cisco, Sonicwall and Netscreen. Secure VPN remote connectivity allows the engineers of Progent's online support team to link to your network remotely without compromising system security. Progent's advanced customer support management application includes thorough histories for all provided support. Each authorized Progent staff consultant has complete availability of to all the details of support provided by any team member to each client. This database of issues and fixes, plus false alarms and mistakes, is organized as a readily searchable internal database that allows Progent's support professionals to share their experiences company-wide to make sure that the general effectiveness of Progent's support improves continuously.
In addition, Progent offers country-wide remote monitoring services based on Microsoft System Center 2012 R2 Operations Manager, adapted by Progent to accommodate your environment so your computer maintenance is proactive rather than reactive. By anticipating possible issues before they result in network outages, automated monitoring can avoid disruptive and costly network breakdowns.
Help Desk Call Center Support and Outsourcing
Progent offers three basic programs for Help Desk services : Microsoft and UNIX/Linux Help Desk Outsourcing Services, Virtual Helpdesk Services (which are a transparent supplement to your current Call Center resources), and Call Center Process Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk team of trained Microsoft and UNIX/Linux professionals gives your clients convenient access to a reliable technical resource with extensive experience providing telephone-based support and online troubleshooting for networks powered by Microsoft, UNIX/Linux and Cisco technology. Progent's concentration is on earning the Helpdesk a respected image as a key contributor to company productivity, and Progent's target is to fix and not simply report problems.
How to Contact Progent's Online Service Experts
To get in touch with Progent about emergency online help with UNIX/Linux networking, go to Progent's emergency phone-based support, phone
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64-bit Computing Consulting Services
64-bit Computing Specialists
Progent’s Microsoft-premier consultants can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit PC desktop computing, plan an efficient upgrade strategy that minimizes business interruptions, and offer inexpensive, professional remote support to assist your organization to configure 64-bit PC desktop operating systems and application programs on your current computers.
SQL Server 2017 Enterprise Technical Support Services
SQL Server 2017 and VMWare Online Consulting
Progent's certified SQL Server 2017 experts can assist your organization to plan and carry out an efficient upgrade from your existing SQL Server deployment to SQL Server 2017.
Cisco RADIUS Security Onsite Technical Support
VPN Configuration
Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a full range of easy-to-administer security hardware and software to let you protect your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your corporate objectives.
Consulting Support for IT Service Providers Computer Consulting
Consulting for IT Service Firms Remote Consulting
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology engineers under your own brand as a seamless arm of your IT consulting team.
Professional VMware vRealize Orchestrator vRO
VMware vSphere Services
Progent can provide the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
Check Point Software Protection
Check Point NGTP Security Services Security Firm
Progent's Check Point firewall consultants can show you how to design, integrate, and manage firewall environments that rely on Check Point Software NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent can also assist you maintain older Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Firepower Online Support Services
Cisco Certified Expert ASA and PIX Technology Consulting
Progent’s experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.
ISA 2004 Standard Edition Server Support and Help
ISA 2004 Server Network Consultants
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing ISA Server-based security solutions for IT networks with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Small Business Computer Consulting Company
24-Hour Small Business Computer Systems Consulting
Progent provide businesses of all sizes enterprise-class IT online or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security expertise for businesses ranging from the small office to the global enterprise.
Consult Email Link Protection
Email Policy Management Consulting
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized control and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Ubuntu Linux Professional
Linux Network Engineer
If your company is producing UNIX or Linux applications on a network that includes Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that allows you to focus on your area of strategic expertise while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an affordable way for maintaining an information system that features excellent reliability, protection, and efficiency. Progent's Linux developer support services feature full-service it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Help Desk Call Center outsourcing.
Small Business IT Consulting Group
Small Offices Guru
Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to show clients affordable ways to help companies maximize the value of Microsoft and Cisco products. For environments that range from small offices to nationwide corporations, Progent's network consultants can assist you to improve your information system's e-mail architecture, security, availability, performance, and system management.
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