macOS and OS X, Linux, Solaris Expertise
UNIX Integration and Support: Urgent Phone Consulting for UNIX, Linux, Solaris
Progent offers national remote help and troubleshooting services for businesses that run UNIX or Linux networks or whose information systems include a mix of UNIX and Microsoft products. Online network consulting provides maximum leverage for your information technology budget by protecting user productivity and limiting the hours charged for network analysis and repair. Sophisticated online access technology and experienced technicians and engineers combine to enable Progent to handle most IT issues quickly without wasting time and dollars by traveling to your location. In most of cases your network problems can be dealt with by telephone or via a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP certified security specialists to help with the toughest network issues.
Progent charges for phone service by the minute. This means you pay exclusively for services received. Progent imposes no service activation charge. Many remote support companies impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing model do away with large invoices for speedy fixes.
UNIX, Cisco, Windows, and System Security Support
Progent's remote consulting professionals have certified skills in a wide array of technologies. This scope of capability allows Progent's consultants to handle almost any crisis likely to take place in a small business network. Certifications held by Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.
To support customers with multi-platform networks, Progent also provides the services of consultants with Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's certified security resources include Certified Information Security Manager Engineers, CISSP security experts, and CISSP-ISSAP consultants.
-
UNIX/Linux, Sun Solaris, and macOS and Mac OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services address a broad range of computer technology such as system infrastructure, messaging systems, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server economization and easy administration, and transitioning from older applications to Microsoft Windows or Linux solutions. Progent's group-oriented approach to resolving network issues promotes quick escalation, when required, to engineers with appropriate experience to handle challenging situations. This expedites solutions of urgent problems, minimizes network downtime, and lowers service expense.Progent's UNIX and Linux support engineers can provide urgent online help analyzing anomalies affecting UNIX, Linux, or Solaris networks based on popular variants of UNIX such as: macOS and Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux distributions including RedHat Linux, SUSE, Debian GNU/Linux and CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS, fedora Linux, and Gentoo Linux.
-
Certified Cisco Infrastructure Consultants
The CCIE (Cisco Certified Internetwork Expert) certification is the top recognition for network professionals, and indicates a person's technical knowledge at the expert level. CCIEs can handle the most complex issues associated with network planning, deployment, management, protection, and repair. CCIEs work with the highest priority with Cisco's in-house support staff in identifying anomalies with IOS Software network administration tools and coming up with workarounds or obtaining software patches to fix problems. CCIEs represent an exceptional value because their deep expertise enables them to fix the most complex problems rapidly. In many cases, less seasoned engineers can struggle with identical problems for hours or even days.Progent is one of the rare consulting firms that makes CCIEs accessible to assist small and medium sized companies. Progent can provide fast contact with a CCIE by telephone so that you can receive immediate help for complex network issues that are hurting worker productivity but are beyond the experience of your local IT support providers. Progent's CCIE engineers can tie into your network by means of state-of-the-art on-line support technology in order to provide fast and economical diagnosis and remediation of urgent system trouble. To learn how to get in touch with a Progent CCIE for immediate help with your network, go to Progent's Urgent Support.
Progent's certified CCIEs have expertise in the entire range of Cisco's industry-leading selection of connectivity devices such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, VoIP phones and systems, Catalyst family switches, plus security and VPN solutions.
-
Authorized Microsoft Windows Experts
Progent's Microsoft-certified remote service experts offer network problem solving and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can help you with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 planning and configuration, MS Exchange Server 2016 upgrade support, Exchange 2013 consulting, Exchange 2010 management, SharePoint 2016 migration and hybrid deployment support, SharePoint 2019 planning and configuration, Skype for Business planning and deployment consulting, Lync Server 2013 integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration. -
CISM and ISSAP Certified Network Security Consultants
Progent can give you access to qualified CISM and CISSP security consultants to offer a variety of security services to improve the defenses of your UNIX/Linux environment against internal or external threats or help you to recuperate quickly from a penetration. Security services offered by Progent include: comprehensive security evaluation using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Nikto; quick recovery from malicious attacks; configuring firewalls; establishing safe techniques for off-site and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up round-the-clock network monitoring.
Progent has refined an extensive set of tools and technologies that enable the Remote Support Team to deliver world-class remote services. Progent offers protected Virtual Private Network access support for VPN gateways from multiple sources including Microsoft, Cisco, Sonicwall and Checkpoint. Safe VPN online connectivity allows the consultants of Progent's online support team to link to your network without violating system security. Progent's highly evolved customer support reporting application keeps thorough records for all delivered service. Each authorized Progent team consultant has full access to all the details of services provided by any staff member to each client. This history of problems and resolutions, as well as false alarms and miscues, is organized as a readily retrievable proprietary knowledge base that allows Progent's support professionals to communicate their experiences company-wide to make sure that the overall efficiency of Progent's support expands continuously.
Also, Progent offers nationwide online monitoring support powered by System Center Operations Manager, adapted by Progent to accommodate your environment so your computer maintenance is proactive and automated. By detecting potential issues before they cause downtime, automated monitoring can avoid stressful and expensive service breakdowns.
Help Desk Support
Progent offers three basic types of Helpdesk support : Microsoft and UNIX/Linux Helpdesk Outsourcing Services, Virtual Help Desk Support Services (which are a seamless extension of your current Help Desk team), and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft Partner and Progent's Help Desk team of trained Microsoft and UNIX/Linux experts gives your clients instant contact with a reliable support resource with extensive experience delivering phone support and online repair for networks based on Microsoft, UNIX/Linux and Cisco technology. Progent's focus is on earning the Helpdesk a positive image as a solid contributor to business performance, and Progent's aim is to resolve rather than simply record problems.
How to Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online help with UNIX, Linux, Solaris, or Mac networking, visit Progent's nationwide remote support, phone
- Linux Remote Remote Technical Support Los Angeles
- Boston Sun Solaris Remote Professional
- Exchange Server 2010 Upgrade Technical Consultant
- Microsoft Engineer Positions Napa
- Solaris Remote Specialists Florida
- San Jose, Dallas, New York 24/7/365 Solaris Online Support and Integration
- Milpitas BlackBerry Desktop Manager Computer Systems Consulting
- Emergency Memphis, Tennessee Support Organization
- Toronto Top Quality Linux Remote Network Consulting
- Microsoft MCITP Consultant Jobs
- Solaris Online IT Services New Jersey
- Solaris Remote Professional
An index of content::
Microsoft Office 2003 Design Companies
Top Quality Microsoft Office 2000 Migration Help
To deliver economical IT services for small businesses, Progent offers comprehensive computer outsourcing packages that offer small businesses quick access to technical expertise without requiring you to hire, educate, and maintain an expensive full-time computer support staff. Progent’s IT outsourcing services offer you an affordable way for building a secure and robust environment for your important Windows business productivity applications including Microsoft Office XP and Microsoft Office 2003.
Biggest Server Monitoring IT Consultants
MCSE Expert Certified Server Monitoring Technical Support Services
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can get a level of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help your company to identify and resolve a most IT network issues before they can hurt your business.
Setup and Support Windows 10 Trusted Boot
Information Technology Consulting Windows 10 Edge
Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, teleworker access, security and compliance, automated deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and ongoing consulting support.
Exchange 2013 Server Support
Open Now Exchange 2013 Configuration
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations as well as a revamped structure. These improvements favorably impact vital facets of IT like manageability, availability, security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.
MCSE Expert Certified ISA 2004 Enterprise Edition Server Troubleshooting
Microsoft ISA 2004 Server Support Services
Progent’s Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Active Directory Technical Consultant
24-Hour Microsoft AD Professional
Microsoft Windows Enterprise Directory demands significant field experience to integrate optimally across a large corporation. Progent’s Microsoft Certified engineers are skilled in planning, deploying, and supporting complex Microsoft Enterprise AD projects. Progent’s areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta software configuration objects in online Active Directory environments, and fixing failed configurations of AD and Active Directory-associated applications.
Great Plains Migration Support
24x7 Dynamics GP Software Technical Consultant
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management tool built, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Dynamics GP line, provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented design you can license only the capability you currently need, with the ability to add users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, customize and manage Dynamics GP 2010 and also older versions of Microsoft Dynamics GP.
24-7 IT Consulting Windows Server Hyper-V 2016 Security and Compliance
Hyper-V 2016 Containers Computer Consultant
Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-centric or hybrid deployment, develop and carry out a smooth upgrade strategy, educate your IT administration and technical support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Windows Server 2019 Cybersecurity IT Consulting
Windows Server 2019 Hybrid Integration Consultant
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Exchange Server 2013 IT Consultants
Exchange 2013 Security Computer Engineer
Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a revamped structure. These improvements favorably impact key facets of IT including ease of administration, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Knowledge Transfer Specialists
Knowledge Transfer Network Consulting
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has few competitors. Small companies who utilize trusted independent consultants or who maintain in-house IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, protected, and productive.
wireless LAN controller Online Technical Support
2500 Wireless Controller Online Support
Progent can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller technology.
Service Reporting Remote Technical Support
Cisco Certified Service Database Help and Support
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the service documentation transmitted by each staff member to every client. The discipline of documenting and organizing service records allows more efficient service and eliminates a slew of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
WiFi Security Specialists
Remote IT Consultants Wi-Fi site survey
Progent’s Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Top Quality Microsoft Certified Systems Engineer, MCSE Les Kent
Northstar Computers, Berkeley, CA, Technical Support Engineer Les Kent
Les Kent has a 35-year track record of effective technology integration, executive administration, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions in his roles as as a network designer, application developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global enterprises.
Remote Workers Security Technical Support Services
At Home Workers Security Consultant Services
Progent can help small and mid-size companies to install network security defense solutions and deliver cleanup services for teleworkers.
Microsoft SQL Server 2008 Computer Consulting
Microsoft SQL Server Integration Services
Progent’s Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Planning Phase: Design and Architecture Proposals Integration Consulting
Information Technology Consulting Group Planning Phase: Design and Architecture Proposals
When performing IT projects for corporate clients, Progent uses a phased approach based on specified milestones in order to achieve financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional implementation. All facets are recorded to provide a comprehensive description of technical services delivered and to assist in downstream system maintenance.
Small Business Technical Support Services
Remote Consulting Small Business
If you have a company network with 10 to 50 desktop clients, Progent's computer outsourcing services save your organization from dependence on an individual independent service provider while giving you cost-effective and dependable access to enterprise-class network support. By providing IT consulting help when you require it, providing specialized knowledge for key technologies, delivering unique services such as 24x7 network monitoring, and billing only for services you use, Progent gives you an affordable solution for optimizing the business value of your small business network. Progent is the intelligent way for small organizations to build and maintain a robust and secure IT network and to benefit from fast access to the skilled support ordinarily restricted to businesses who can support a large internal IT organization.
Network Consulting Organization Online Visio Training
Live Online Windows 8.1 Training Professional
Progent offers live remote instruction for an array of desktop applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Outlook plus Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the benefits of traditional in-person instruction, such as immediate communication between clients and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the schedules of multiple trainees. Available to individuals or groups of any size, Progent's live online instruction allows the instructor to conduct the seminar from an online facility while the students can be spread throughout an office or across the the U.S. Live online learning supports proven teaching aids such as broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specific topics or longer in duration and broader in scope.
SCCM 2016 Support and Setup
Support and Setup System Center 2016 Service Manager
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft Certified network support professionals. With Progent's affordably priced network service packages, small organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business networks world-class availability, security, and performance.
Server Consultants Solaris
Network Consultants BSD
Progent's UNIX family support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single source to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Juniper SRX240 Router Network Security Evaluation
Cybersecurity Organization Juniper SRX100 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Apple OSX Tiger Technology Consulting Services
Apple OSX Tiger Setup and Support
Progent's experts can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad management, or moving to Apple's iCloud. For computer environments based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is reliable, safe, fast and able to achieve your company's business goals.
MS SQL Server Integration
Migration Consultant SQL Server 2008
Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts and network users, reducing the complexity of creating, integrating, managing, and using company data and database applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in planning and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Access to External Support Databases Migration
Microsoft Solutions Framework Project Methodology Support Organization
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional background, in the trenches of IT support, performing a broad variety of IT projects for a large mix of customers. Every Progent consultant shares a proven set of individual best practices that are combined into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not just world-class IT skills, but also a consultant with proven methods for applying computer knowledge to repair actual IT problems efficiently.
Meraki MR53 Access Point Consultant
Meraki 802.11ac AP Migration Technical Consultant
Progent's Cisco Meraki wireless AP experts provide remote and on-premises support services to help organizations of any size to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that provides the same access, performance, security, ease of management and availability for wired and wireless users regardless of their location or device.
Select Topic: