Apple macOS and OS X, Linux, Solaris Consulting
UNIX Integration and Support: Immediate Phone Help for UNIX
Progent provides nationwide urgent help and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft technology. Remote IT help provides optimum leverage for your information technology budget by extending user efficiency and limiting the time billed for network analysis and repair. Sophisticated online support technology and skilled service specialists and engineers allow Progent to solve most network problems quickly without wasting time and money by making trips to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of phone support and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP premier security specialists to assist with the most difficult system issues.
Progent bills for online help by the minute. Because of this, you pay exclusively for support delivered. Progent requires no initialization charge. Many remote service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's fine granularity and simple billing policy avoid large tabs for speedy solutions.
UNIX/Linux, Cisco Infrastructure, MS Windows, and System Security Expertise
Progent's online support engineers have expertise in a wide range of technologies. This breadth of capability allows Progent's consultants to handle virtually any crisis likely to occur in a small company information system. Certificates earned by Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To provide assistance to clients with mixed-platform environments, Progent also offers access to engineers with Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's certified security staff members include Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) cybersecurity specialists, and Information System Security Architecture Professional engineers.
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UNIX/Linux, Solaris, and macOS and Mac OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and Mac OS X phone-based consulting services cover a wide array of computer technology such as network architecture, email solutions, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server consolidation and simplified administration, and migration from legacy systems to Windows or Linux-based solutions. Progent's group-oriented approach to resolving network problems enables quick escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This expedites repair of critical problems, reduces network downtime, and cuts support costs.Progent's UNIX and Linux support engineers can provide emergency online help resolving anomalies within UNIX/Linux systems powered by popular variants of UNIX including: macOS and Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux distributions including RedHat, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo.
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Premier Cisco CCIE Consultants
The CCIE (Cisco Certified Internetwork Expert) certification is the premier recognition for networking engineers, and indicates an individual's technical knowledge at the expert level. CCIEs can resolve the most difficult issues encountered in network design, integration, management, security, and troubleshooting. CCIEs operate with the highest priority with Cisco's internal support staff in identifying problems with IOS Software network management tools and developing workarounds or installing software patches to correct problems. CCIEs are an exceptional value since their depth of expertise enables them to fix the most complex problems quickly. In many instances, less seasoned consultants can struggle with the same tasks for many hours or even days.Progent is among the few support organizations that makes CCIEs accessible to help small and mid-size companies. Progent offers quick access to a CCIE by phone so that you can get timely support for urgent network issues that are impacting business productivity but are beyond the experience of your local IT maintenance resources. Progent's CCIE support experts can connect to your network by means of state-of-the-art on-line troubleshooting tools in order to perform quick and affordable diagnosis and repair of critical system trouble. To find out how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's Urgent Support.
Progent's certified CCIEs have expertise in all of Cisco's industry-leading selection of infrastructure products such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst switches, as well as protection and Virtual Private Network solutions.
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Authorized MS Windows Expertise
Progent's Microsoft-expert remote service engineers offer computer troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can assist your company with a wide range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange 2019 planning and configuration, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint 2016 migration support, SharePoint Server 2019 design and configuration, Microsoft Teams upgrade support, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager resource monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration. -
CISM and ISSAP Certified Network Security Experts
Progent can give you access to certified CISM and ISSAP security consultants to offer a variety of security solutions that can improve the defenses of your UNIX environment against assaults or help you to recuperate rapidly from a penetration. Security solutions offered by Progent include: in depth security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Nikto; quick recovery from malicious assaults; configuring firewalls; designing safe techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and DHA attacks; and setting up 24x7 network monitoring.
Progent has refined an advanced array of tools and mechanisms that enable the Remote Support Team to deliver world-class remote help. Progent provides secure VPN connectivity support for gateways from a variety of sources such as Microsoft, Cisco, Watchguard and Netscreen. Safe VPN remote access allows the consultants of Progent's online support team to connect to your system without violating system security. Progent's highly evolved service reporting application keeps thorough records for all delivered service. Each authorized Progent staff engineer has complete availability of to all the specifics of services delivered by any team engineer to each customer. This history of problems and fixes, as well as false alarms and miscues, is structured as an easily retrievable internal database that enables Progent's technical experts to communicate their experiences with the whole team to make sure that the overall quality of Progent's support improves continuously.
Also, Progent can provide country-wide remote monitoring services based on System Center Operations Manager (SCOM), customized by Progent to accommodate your environment so your computer maintenance is proactive rather than reactive. By detecting possible problems before they result in network outages, remote monitoring can avoid stressful and costly service breakdowns.
Call Center Outsourcing
Progent provides three basic types of Helpdesk support including Microsoft and UNIX Call Center Outsourcing Services, Virtual Helpdesk Services (a transparent extension of your existing Call Center resources), and Helpdesk Operations Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk staff of certified Microsoft and UNIX experts offers your customers convenient access to a reliable support resource with extensive experience providing phone support and online troubleshooting for networks based on Microsoft, UNIX/Linux and Cisco technology. Progent's concentration is on earning the Help Desk a respected reputation as a solid contributor to company productivity, and Progent's aim is to resolve rather than merely report problems.
How to Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent phone-based assistance with UNIX/Linux products, visit Progent's urgent phone-based help, telephone
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Top Rated Support and Setup Windows 2000
Computer Engineer Windows 2000
Progent's Microsoft-certified Windows Server 2000 experts offer computer help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting offerings include system design, deployment, project management, on-site and off-site support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
ASA 5510 Firewall Consultants
Cisco ASA 5500 Firewall Upgrade Outsourcing
Progent's Cisco CCIE-certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Office System Onsite Computer Services
Microsoft Office 2003 Small Business IT Consulting Companies
Progent’s IT outsourcing packages provide economical computer consulting for small organizations. Whether it involves designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating an on-line business solution, outsourcing your network technical services can reduce costs and minimize risks, permitting network support expenses to increase in a more linear and controlled fashion than is possible by building up a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available network architecture for your critical business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
CheckPoint FireWalls Computer Security
Check Point 15000 Firewalls Information systems Security Outsourcing
Progent's Check Point Software firewall experts can show you how to design, deploy, and administer firewall environments built around Check Point Next Generation firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
Network Monitoring Onsite Technical Support
Network Monitoring Professionals
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a degree of network stability that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical service packages designed to assist your company to detect and fix a an array of network issues before they get big enough to impact your business.
Barracuda Backup Live Backup Help and Support
Configuration Barracuda Backup and vSphere
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help your business to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology.
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