Apple macOS and OS X, Linux, Solaris Consulting
UNIX Integration and Support: Immediate Phone Help for UNIX
Progent provides nationwide urgent help and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft technology. Remote IT help provides optimum leverage for your information technology budget by extending user efficiency and limiting the time billed for network analysis and repair. Sophisticated online support technology and skilled service specialists and engineers allow Progent to solve most network problems quickly without wasting time and money by making trips to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of phone support and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP premier security specialists to assist with the most difficult system issues.
Progent bills for online help by the minute. Because of this, you pay exclusively for support delivered. Progent requires no initialization charge. Many remote service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's fine granularity and simple billing policy avoid large tabs for speedy solutions.
UNIX/Linux, Cisco Infrastructure, MS Windows, and System Security Expertise
Progent's online support engineers have expertise in a wide range of technologies. This breadth of capability allows Progent's consultants to handle virtually any crisis likely to occur in a small company information system. Certificates earned by Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To provide assistance to clients with mixed-platform environments, Progent also offers access to engineers with Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's certified security staff members include Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) cybersecurity specialists, and Information System Security Architecture Professional engineers.
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UNIX/Linux, Solaris, and macOS and Mac OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and Mac OS X phone-based consulting services cover a wide array of computer technology such as network architecture, email solutions, network and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server consolidation and simplified administration, and migration from legacy systems to Windows or Linux-based solutions. Progent's group-oriented approach to resolving network problems enables quick escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This expedites repair of critical problems, reduces network downtime, and cuts support costs.Progent's UNIX and Linux support engineers can provide emergency online help resolving anomalies within UNIX/Linux systems powered by popular variants of UNIX including: macOS and Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux distributions including RedHat, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo.
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Premier Cisco CCIE Consultants
The CCIE (Cisco Certified Internetwork Expert) certification is the premier recognition for networking engineers, and indicates an individual's technical knowledge at the expert level. CCIEs can resolve the most difficult issues encountered in network design, integration, management, security, and troubleshooting. CCIEs operate with the highest priority with Cisco's internal support staff in identifying problems with IOS Software network management tools and developing workarounds or installing software patches to correct problems. CCIEs are an exceptional value since their depth of expertise enables them to fix the most complex problems quickly. In many instances, less seasoned consultants can struggle with the same tasks for many hours or even days.Progent is among the few support organizations that makes CCIEs accessible to help small and mid-size companies. Progent offers quick access to a CCIE by phone so that you can get timely support for urgent network issues that are impacting business productivity but are beyond the experience of your local IT maintenance resources. Progent's CCIE support experts can connect to your network by means of state-of-the-art on-line troubleshooting tools in order to perform quick and affordable diagnosis and repair of critical system trouble. To find out how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's Urgent Support.
Progent's certified CCIEs have expertise in all of Cisco's industry-leading selection of infrastructure products such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst switches, as well as protection and Virtual Private Network solutions.
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Authorized MS Windows Expertise
Progent's Microsoft-expert remote service engineers offer computer troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can assist your company with a wide range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange 2019 planning and configuration, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and deployment, Microsoft Skype for Business planning and deployment consulting, Lync Server 2013 integration and Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server training, Small Business Server 2011 support, and Windows Essentials cloud integration. -
CISM and ISSAP Certified System Security Specialists
Progent can provide accredited CISM and CISSP security consultants to deliver a variety of system protection solutions that can improve the protection of your UNIX/Linux environment against assaults or assist you to recover rapidly from a penetration. Security solutions available from Progent include: comprehensive security audits using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Netcat; quick recuperation from malicious attacks; setting up firewalls; designing safe architectures for remote and mobile connectivity; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up round-the-clock proactive monitoring.
Progent has refined an extensive set of utilities and mechanisms that allow the Remote Support Team to deliver world-class remote services. Progent provides protected VPN access support for VPN gateways from multiple vendors such as Microsoft, Cisco, Watchguard and Checkpoint. Safe VPN remote access permits the consultants of Progent's online support team to link to your system without compromising system security. Progent's highly evolved service reporting application keeps thorough records for all delivered support. Each authorized Progent staff consultant has complete access to all the details of support delivered by any team engineer to every client. This history of issues and resolutions, as well as false alarms and mistakes, is organized as a readily searchable internal knowledge base that allows Progent's technical experts to share their knowledge with the whole team to ensure that the general efficiency of Progent's technical support expands continuously.
Also, Progent can provide country-wide online monitoring services powered by System Center Operations Manager (SCOM), customized by Progent to accommodate your business so that your computer maintenance is proactive and automated. By detecting emerging issues before they cause downtime, system monitoring can minimize stressful and expensive service crises.
Help Desk Support and Outsourcing
Progent offers three essential programs for Helpdesk services including Microsoft and UNIX Helpdesk Outsourcing Services, Virtual Help Desk Support Services (which are a transparent extension of your current Helpdesk resources), and Help Desk Process Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk team of authorized Microsoft and UNIX professionals gives your clients instant contact with a dependable support resource with extensive background delivering phone support and online troubleshooting for IT systems powered by Microsoft and UNIX/Linux technology. Progent's concentration is on earning the Call Center a positive image as a solid contributor to business productivity, and Progent's aim is to resolve and not simply report problems.
How to Contact Progent's Online Service Experts
To contact Progent about urgent remote support with UNIX, Linux, Solaris, or Mac technology, visit Progent's nationwide remote support, call
An index of content::
Security Planning Security Certification
Largest Network Consultant Sonicwall
For small and midsize companies, network security and regulatory compliance is too complicated to stay ahead of yet too dangerous to overlook. The world's largest institutions have been hacked, and the leading cloud services have on occasion been taken down. It looks like there's nowhere to hide. Progent makes it affordable for small and midsize businesses to carry out critical security tasks effectively by providing the advantage of billable time to the closest minute with no minimum charge for online help. This means you can have access to a seasoned computer consultant to provide precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a comprehensive security strategy.
Exchange Server 2000 IT Consultant
Exchange Server 2000 Upgrade Help and Support
Years of experience with Microsoft's Exchange products has made Progent among the most qualified IT support firms in California for integrating email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive all the benefits of Microsoft Exchange Server under common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.
Network Engineer Network Monitoring
Microsoft System Center Operations Manager Computer Consultant
Even if your business has a minimal computer support group and a limited technology budget, your information system can still have the same high availability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT consultants, the latest network management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk service to keep your vital network applications and servers up and running.
Top Rated Private Cloud Solutions Consultant Services
Private Cloud Hosting Engineers
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are built upon mature virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Email Outbound Content Filtering Consultant
Email Scoring Thresholds Consulting
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Knowledge Transfer Computer Consultants
Support Expert Training
Progent practices information transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent has little competition. Small companies who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient.
Small Business Computer Consulting Group Microsoft Certified Partner
Microsoft Certified Consultancy Services
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer endorsement and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better technical solutions for your information network.
24-7 Exchange Server Upgrade Consult
Microsoft Exchange Server Upgrade Professional
Progent offers comprehensive help for each phase of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management services, site prep, project planning, specification of new software licenses and equipment required, recommended sourcing, pilot testing at customer location or at Progent's test lab, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old system, and training for customer's support staff and users.
SharePoint Specialist
SPS 2010 Support
Progent’s Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a common spot for your workers or clients to connect to, manage, share and interact with useful data, files, and software and to communicate with other people. It enables faster and better decisions, more efficient access across teams and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible inside and outside a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to locate, download and re-use.
IT Outsourcing Advantages White Papers
White Papers IT Outsourcing
Progent’s IT outsourcing services offer economical network consulting for medium-size organizations. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can smooth out expenses and eliminate uncertainties, permitting IT support expenses to increase in a more moderate and manageable fashion than is feasible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available network architecture for your critical Windows-powered business software such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server.
24/7/365 Windows 8.1 Training Professionals
Services Windows 8.1
Progent's Microsoft-certified experts can deliver a variety of network consulting services to help organizations of any size to deploy, administer, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to create test environments to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects following proven methodologies.
SQL Server 2014 Performance Tuning Computer Consultants
Support Outsourcing SQL Server 2014 Capacity Planning
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services that include planning, configuration, administration, remediation, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Macintosh Applications Learn
24-Hour Apple Final Cut Pro Instruction
Progent's Apple Mac consultants can support the creative aspect of Macintosh environments by offering consulting services and education in graphics, audio, and video. Progent's support professionals offer help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
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