macOS and OS X, Linux, Solaris Consulting
UNIX Consulting Help:
Fast Phone Technical Support for UNIX, Linux, Solaris
Progent offers nationwide remote technical support and consulting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose information systems include a combination of UNIX and Microsoft Windows products. Online technical support offers maximum leverage for your information technology budget by extending user productivity and shortening the hours billed for computer analysis and repair. Sophisticated online access tools and experienced service specialists and engineers allow Progent to solve most network issues rapidly without wasting time and dollars by traveling to your location. In most of cases your IT issues can be dealt with over the phone or through a combination of phone support and remote access. Progent can make available Cisco certified CCIE network experts and CISM certified security professionals to assist you with the toughest network problems.
Progent charges for remote support by the minute. Consequently, you are charged only for services delivered. Progent imposes no service activation surcharge. Many online service organizations demand substantial minimum fees or bill for every quarter hour or longer. Progent's small granularity and straightforward billing policy do away with large bills for fast fixes.
UNIX, Cisco, Microsoft Windows, and System Security Support
Progent's online support engineers have certified skills in a wide range of disciplines. This scope of technical skills allows Progent's consultants to handle virtually any emergency likely to take place in a small company network. Certificates held by Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To provide assistance to clients with multi-platform environments, Progent also provides the services of consultants with Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's certified security resources include Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) security experts, and Information System Security Architecture Professional (ISSAP) consultants.
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UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and Mac OS X online consulting services cover a wide array of computer technology such as system architecture, messaging systems, network and operational security, UNIX and Microsoft Windows integration, VMware technologies for server hardware economization and simplified management, and transitioning from legacy applications to Windows or Linux-powered environments. Progent's group-oriented methodology for solving technical problems enables quick escalation, if necessary, to consultants with task-relevant expertise to handle challenging situations. This expedites repair of critical problems, reduces lost productivity, and cuts service expense.Progent's UNIX and Linux consultants can offer emergency online help diagnosing problems affecting UNIX/Linux systems based on popular derivatives of UNIX such as: macOS and OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux distros such as RedHat Linux, SUSE Linux, Debian GNU/Linux and CentOS, Ubuntu, Mandriva Linux, PCLOS, fedora Linux, and Gentoo.
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Premier Cisco Infrastructure Consultants
The CCIE (Cisco Certified Internetwork Expert) certification is the top recognition for networking professionals, and certifies an individual's technical skills at the master level. CCIEs can resolve the most complex issues surrounding network design, integration, management, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's internal support staff in isolating anomalies with IOS Software network administration tools and coming up with alternate approaches or obtaining software updates to correct problems. CCIEs are an excellent value since their deep experience enables them to resolve the most intractable problems quickly. In many cases, less qualified consultants can struggle with the same problems for many hours or even days.Progent is one of the rare support organizations that makes CCIEs accessible to assist small and medium sized companies. Progent offers fast contact with a CCIE by phone so that you can get timely help for urgent network problems that are hurting business productivity but are outside the scope of your local IT support resources. Progent's CCIE engineers can tie into your environment using secure remote troubleshooting technology in order to perform fast and economical diagnosis and remediation of urgent system trouble. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's Urgent Support.
Progent's Cisco-certified CCIEs offer expertise in all of Cisco's industry-leading catalog of networking devices including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as protection and VPN technology.
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Certified MS Windows Expertise
Progent's Microsoft-certified online support experts can provide network problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help your company with a wide range of technology support including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2019 Server integration, MS Exchange 2016 migration, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 troubleshooting, SharePoint 2016 migration and hybrid integration consulting services, SharePoint Server 2019 planning and deployment, Microsoft Teams configuration support, Skype for Business Server planning and deployment consulting, Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration. -
CISM and ISSAP Premier Network Security Professionals
Progent can give you access to qualified CISM and CISSP security engineers to deliver a range of system protection solutions that can strengthen the defenses of your UNIX network against assaults or help you to recuperate rapidly from a penetration. Security services available from Progent include: in depth security audits using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Netcat; fast recuperation from virus and worm attacks; configuring firewalls; designing secure techniques for off-site and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring.
Progent has refined an extensive set of utilities and technologies that allow the Remote Support Team to deliver world-class remote services. Progent offers secure VPN access support for gateways from a variety of sources including Microsoft, Cisco, Sonicwall and Netscreen. Safe VPN online access allows the consultants of Progent's online support team to link to your network remotely without compromising network security. Progent's highly evolved service reporting application keeps thorough histories for all delivered support. Each authorized Progent staff consultant has complete access to all the specifics of services delivered by any staff member to every customer. This archive of issues and resolutions, plus false alarms and miscues, is organized as a readily searchable proprietary knowledge base that enables Progent's technical professionals to share their experiences company-wide to ensure that the overall quality of Progent's technical support expands daily.
In addition, Progent can provide nationwide online monitoring services powered by System Center Operations Manager (SCOM), configured by Progent for your business so your computer maintenance is proactive rather than reactive. By detecting possible problems before they result in downtime, remote monitoring can minimize stressful and expensive service crises.
Help Desk Call Center Support
Progent provides several basic programs for Help Desk support : Microsoft and UNIX/Linux Call Center Outsourcing Support Services, Virtual Help Desk Services (which are a seamless supplement to your existing Call Center resources), and Call Center Operations Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk staff of certified Microsoft and UNIX/Linux professionals offers your customers easy access to a dependable technical resource with extensive experience providing telephone-based help and remote access repair for IT systems powered by Microsoft, UNIX/Linux and Cisco technology. Progent's concentration is on giving the Help Desk a respected reputation as a key contributor to business performance, and Progent's target is to fix and not simply report problems.
How to Contact Progent's Remote Service Experts
To get in touch with Progent about emergency phone-based support with UNIX, Linux, Solaris, or Mac networking, go to Progent's urgent online support, telephone
An index of content::
Cisco RADIUS Security Remote Consulting
Cisco VPN Configuration
Cisco's security and offsite access solutions for small to mid-size companies offer a complete range of manageable security products to let you protect your entire information system. Cisco's VPN product family includes routers, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate goals.
Specialists SentinelOne Endpoint Virus Immunization
SentinelOne Computer Virus Forensics Experts Consultants
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Palo Alto Networks DNS Security Cybersecurity Firms
Palo Alto Networks Panorama Security Consultancy
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your data center and cloud-based assets and guards any user anywhere with any endpoint device.
Chief Information Officer Remote Support Services
CIO Engineer
Progent offers the part-time or temporary services of a seasoned Chief Information Officer to provide strategic direction to help you select and support IT solutions to meet your current situation and that can serve as a solid basis for your growth. Progent's part-time or temporary CIO consulting services offer economic advantages to companies who want to optimize the impact of their network investment but who are without the budget or unwilling to add another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to support all major OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal position to offer unbiased recommendations along with advanced technical help for building and maintaining IT solutions that match the particular requirements of your business.
External Security Inventory Consulting Services
Professional Network Security Inventory
Progent provides small businesses a pair of ultra-affordable security inventory scanning packages that include, for a preset price, remotely administered inventory scans of your security profile which are analyzed by certified information security specialists who interpret the results of the scan, present objective summaries of your current network security, and make recommendations for enhancements. Progent has developed two non-overlapping security inventory scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while providing enterprise-class evaluations of your IT network's exposure to assault.
Exchange 2013 Disaster Recovery Remote Support
Remote Technical Support Exchange 2013 Compliance
Microsoft Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These enhancements affect key areas like manageability, high availability (HA), security, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Exchange Server 2013.
Juniper J2350 Router Security Team
Juniper J Series Firewall Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Remote Support System Center 2016 Service Manager
Remote Technical Support System Center 2016 Security and Compliance
Progent has over 20 years of experience configuring, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help your organization to plan, deploy, manage, and repair your System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can help your organization to upgrade to the current edition of System Center from a previous release or from another datacenter management solution to provide the advantages of best-in-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
Specialists CISA Certified Cybersecurity Audit
CISA Certified Cybersecurity Audit Specialist
The CISA credential is a globally recognized qualification that represents expertise in information system security audit and control. Certified by ANSI, the CISA credential has candidates undergo an extensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Premier network security audit professional trained to assist businesses in the fields of IS audit process, information technology enforcement, network assets and infrastructure ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.
Open Now Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Protection
Horizon3.ai NodeZero Penetration Testing Computer Security Specialist
Progent's certified security experts can perform NodeZero-powered PEN tests to make sure your security defense systems and policies are properly configured and effective.
Juniper SSG Series Firewall Cybersecurity Organization
Juniper SSG320M Router Network Security Audit
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Consultant Services Ransomware Cleanup
After Hours Ransomware Defense Consult
Progent's accredited cybersecurity experts can conduct security reviews of enterprise-wide security to validate your organization's cybersecurity profile compliance with key industry cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security assessments for critical areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's qualified security consultants can also carry out extensive security tests to determine your company's compliance with important international security standards such as HIPAA, PCI, and ISO.
DotNET Application Integration Firm
Reports .NET Raspberry Pi
If you want to update your corporate web site, build internal webs for applications such as HR or employee education, establish a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's consultants can also show you how to design and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web tools.
Exchange 2013 Disk Availability Group Consultant Services
24-7 Exchange 2013 Technical Consultant
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These enhancements affect key IT areas including manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
SharePoint 2003 Support and Setup
Windows SharePoint Services On-site Technical Support
Progent's Microsoft-certified experts can help you rationalize the business justification for implementing SharePoint Server 2007, consult with you on the most sensible edition of Microsoft SharePoint Server for your circumstances, offer configuration and deployment services, assist you to set up Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Portal Server 2007, develop a comprehensive security plan that encompasses portal solutions, and provide troubleshooting and Help Desk services.
Setup Service Cisco Firewall
Cisco Certified CCIE Support Consultant
Progent's Cisco certified network infrastructure experts have extensive background helping Internet Service Providers to architect, deploy, administer, tune, and debug fault-tolerant, extensible network environments suitable for shared public networks.
Network Performance Troubleshooting Support Services
24/7/365 Automatic Network Topology Diagrams Information Technology Consulting
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management activities, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that require important software patches, or resolving performance problems.
Hornetsecurity Altaro VM Backup Restore Support
Altaro VM Backup Encryption IT Consultant
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to help you to design, install, optimize and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
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