Apple macOS and OS X, Linux, Solaris Consulting
UNIX Consulting Help:
Fast Phone Consulting for UNIX, Linux, Solaris
Progent offers nationwide urgent help and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems feature a mix of UNIX/Linux and Microsoft products. Remote network consulting provides optimum leverage for your IT budget by preserving client efficiency and limiting the hours billed for computer repair services. Sophisticated online support utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network issues rapidly without needlessly expending time and dollars by making trips to your location. In most of situations your IT problems can be remediated by telephone or through a combination of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist you with the most challenging network issues.
Progent charges for online help by the minute. Because of this, you pay exclusively for services delivered. Progent imposes no service activation fee. Many online support organizations impose large minimum fees or bill for each fifteen minutes or longer. Progent's small granularity and simple pricing model eliminate big bills for speedy solutions.
UNIX, Cisco Infrastructure, Windows, and System Security Support
Progent's online consulting engineers have certified skills in a broad range of disciplines. This scope of technical skills allows Progent's consultants to manage virtually any emergency likely to occur in a small company network. Certifications held by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, CCDA and CCDP.
To provide assistance to clients with multi-OS environments, Progent also offers the services of consultants with Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's certified security resources include Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) security experts, and Information System Security Architecture Professional engineers.
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and Mac OS X online consulting services address a broad spectrum of computer technology such as network infrastructure, messaging systems, network and process security, UNIX/Linux and Windows integration, virtual server technologies for server hardware consolidation and simplified management, and transitioning from older applications to Microsoft Windows or Linux-powered environments. Progent's group-oriented approach to resolving technical issues promotes quick escalation, when required, to engineers with task-relevant experience to handle complex situations. This expedites solutions of urgent problems, minimizes lost productivity, and lowers support costs.Progent's UNIX and Linux support engineers can provide urgent phone-based help troubleshooting problems affecting UNIX/Linux networks powered by popular derivatives of UNIX such as: macOS and Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or important Linux distributions such as RedHat Linux, SUSE, Debian-GNU and CentOS, Ubuntu Linux, Mandriva Linux, PCLOS, fedora, and Gentoo Linux.
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Certified Cisco Infrastructure Engineers
The CCIE credential is the premier recognition for network consultants, and indicates an individual's networking knowledge at the expert level. CCIEs can handle the most difficult problems encountered in network design, integration, administration, protection, and troubleshooting. CCIEs operate with the highest priority with Cisco's in-house engineers in identifying problems with Cisco IOS Software network administration tools and coming up with workarounds or obtaining software updates to resolve problems. CCIEs represent an exceptional value since their depth of experience enables them to resolve the most intractable problems rapidly. In common instances, less seasoned consultants can wrestle with identical problems for hours or even days.Progent is one of the rare consulting firms that makes CCIEs available to help small and medium sized companies. Progent can provide fast contact with a CCIE by telephone so that you can get immediate support for urgent network problems that are hurting business productivity but are beyond the scope of your local IT maintenance providers. Progent's CCIE consultants can tie into your network via the latest remote troubleshooting technology in order to provide quick and affordable diagnosis and repair of urgent system problems. To learn how to get in touch with a Progent CCIE for immediate help with your network, go to Progent's Urgent Support.
Progent's certified CCIEs have expertise in the entire range of Cisco's market-leading selection of infrastructure appliances including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst family switches, plus protection and Virtual Private Network (VPN) solutions.
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Certified MS Windows Experts
Progent's Microsoft-premier remote support experts can deliver computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can help you with a broad variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, MS Exchange Server 2019 integration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid integration support, SharePoint 2019 planning and deployment, Microsoft Teams integration support, Microsoft Skype for Business migration consulting, Lync Server 2013 integration and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, Small Business Server consulting, and Windows Essentials migration and cloud integration. -
CISM and ISSAP Certified Network Security Experts
Progent can provide qualified CISM and CISSP security engineers to offer a variety of system protection services that can improve the protection of your UNIX environment against assaults or help your business to recover rapidly from a breach. Security solutions available from Progent include: comprehensive security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Nikto; quick recovery from virus and worm assaults; configuring firewalls; establishing safe techniques for remote and mobile connectivity; protecting your messaging system from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring.
Progent has fine tuned an extensive set of tools and mechanisms that enable the Technical Response Center to deliver the highest quality of remote services. Progent provides protected Virtual Private Network connectivity support for gateways from multiple sources including Microsoft, Cisco, Watchguard and Netscreen. Safe VPN online access permits the engineers of Progent's Technical Response Center to link to your network without compromising system security. Progent's highly evolved service management application keeps comprehensive histories for all provided service. Each authorized Progent staff consultant has complete access to all the specifics of services provided by any team engineer to each client. This history of issues and fixes, plus false alarms and mistakes, is structured as an easily retrievable internal database that enables Progent's support experts to share their knowledge company-wide to ensure that the general efficiency of Progent's support expands daily.
Also, Progent offers country-wide remote monitoring support based on System Center Operations Manager (SCOM), customized by Progent to accommodate your environment so your network maintenance is proactive rather than reactive. By detecting emerging issues before they cause network outages, remote monitoring can minimize stressful and costly service breakdowns.
Help Desk Outsourcing
Progent offers three basic programs for Helpdesk support : Microsoft and UNIX/Linux Helpdesk Outsourcing Support Services, Virtual Help Desk Services (which are a transparent supplement to your current Help Desk team), and Call Center Operations Consulting and Staffing Services. Progent is a Microsoft Partner and Progent's Help Desk staff of authorized Microsoft and UNIX professionals offers your customers convenient access to a reliable technical resource with years of experience providing phone support and remote access repair for networks based on Microsoft, UNIX/Linux and Cisco technology. Progent's focus is on giving the Helpdesk a positive image as a key contributor to company performance, and Progent's goal is to fix and not merely record problems.
How to Contact Progent's Remote Support Professionals
To contact Progent about emergency remote support with UNIX/Linux networking, go to Progent's nationwide remote help, phone
An index of content::
Management Midsized Office
Midsized Company Information Technology Outsourcing Companies
Progent provides network support for medium size companies who have 100 to 250 network users. The mid-size company or office has typically been an overlooked part of the market for network consulting expertise. The overhead and service delivery models of major third-party support firms make them too costly for the ordinary small business or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an information network whose advanced technology and sophistication are frequently comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive server monitoring, dramatically lowers the network maintenance expenses of a small-medium business while offering the small organization with enterprise-level support from certified, IT consultants knowledgeable in a wide array of small business technologies. If your medium size organization or small business is looking for levels of network support appropriate by a mid-size office without budgeting big-company costs, contact Progent.
LockBit ransomware hot line Engineer
Top Spora ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Excel VBA Programming
Excel 2021 Professional
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of online services to assist you to design, program, pilot test, deploy, administer, and debug business applications powered by any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to migrate your current Excel applications to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent offers on-demand help to clients looking for a fast fix to a stubborn problem related to Office Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical applications based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the special requirements of individuals or groups.
Microsoft Exchange 2007 Specialist
Microsoft Exchange 2007 Professional
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business needs.
Multi-factor Authentication Specialist
Duo MFA and Single Sign-on (SSO) Remote Troubleshooting
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Top Ranked Comcast Business Class Cable Internet Consulting
Services Internet Connection
Progent can provide the affordable support of online Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet access solution meets your business needs. Support services available from Progent include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and overseeing a seamless move to a different ISP and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
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