macOS and OS X, Linux, Solaris Consulting
UNIX Consultants: Fast Online Consulting for UNIX, Linux, Solaris
Progent offers national remote phone support and troubleshooting services for businesses that run UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote technical support offers optimum leverage for your IT budget by protecting client productivity and shortening the time charged for network repair services. Advanced online support technology and experienced service specialists and consultants combine to enable Progent to handle most IT problems quickly without needlessly expending time and money by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist you with the most difficult network problems.
Progent charges for online support by the minute. As a result, you are charged exclusively for support delivered. Progent requires no initialization fee. Many remote service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and simple billing policy save you from large invoices for quick repairs.
UNIX/Linux, Cisco CCIE, MS Windows, and System Security Experts
Progent's remote support professionals have expertise in a wide range of technologies. This breadth of capability makes it possible to handle almost any crisis likely to take place in a small business network. Certificates held by Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), and Design Professional.
To support customers with mixed-platform environments, Progent also offers the services of consultants with Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's accredited security staff members include Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) security experts, and Information System Security Architecture Professional consultants.
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UNIX, Linux, Sun Solaris, and macOS and Mac OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and Mac OS X online support services address a wide range of information technology including network architecture, email solutions, system and operational security, UNIX/Linux and Windows integration, VMware technologies for server hardware consolidation and simplified administration, and transitioning from legacy applications to MS Windows or Linux-based solutions. Progent's team-based approach to resolving technical problems promotes quick escalation, if necessary, to engineers with task-relevant expertise to handle challenging situations. This accelerates solutions of urgent problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux consultants can offer emergency phone-based help troubleshooting anomalies within UNIX, Linux, or Solaris networks powered by leading variants of UNIX including: macOS and Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or important Linux distributions such as RedHat, SUSE Linux, Debian GNU/Linux and CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS, fedora, and Gentoo.
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Premier Cisco Engineers
The CCIE credential is the top recognition for networking engineers, and certifies a person's technical skills at the master level. CCIEs can handle even the most difficult problems encountered in network design, integration, management, protection, and troubleshooting. CCIEs work with the highest priority with Cisco's in-house support staff in isolating problems with IOS Software network administration tools and coming up with alternate approaches or obtaining software patches to correct problems. CCIEs represent an exceptional value because their deep experience enables them to resolve the most intractable problems rapidly. In many instances, less qualified consultants can wrestle with the same problems for hours or even days.Progent is among the few consulting providers that makes CCIEs available to help small and mid-size businesses. Progent can provide quick contact with a CCIE by telephone so that you can receive immediate help for complex network problems that are hurting business efficiency but are outside the scope of your ordinary IT support personnel. Progent's CCIE engineers can tie into your network using the latest on-line support technology in order to provide quick and affordable analysis and repair of critical network problems. To learn how to talk to a Progent CCIE for immediate help with your network, visit Progent's Urgent Support.
Progent's certified CCIEs offer expertise in all of Cisco's market-leading selection of infrastructure products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus protection and VPN solutions.
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Certified Windows Expertise
Progent's Microsoft-premier online service professionals offer computer system repair and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can assist your company with a broad variety of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange Server 2019 planning and configuration, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2016 migration support, SharePoint Server 2019 planning and integration, Microsoft Teams migration support, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring, Project Server training, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration. -
CISM and CISSP Certified Network Security Consultants
Progent can give you access to qualified CISM and CISSP security engineers to offer a range of security solutions to enhance the defenses of your UNIX network against internal or external threats or help your business to recover rapidly from a breach. Security services available from Progent include: in depth security evaluation utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; quick recovery from virus and worm attacks; configuring firewalls; designing secure techniques for off-site and mobile access; securing your email system against spam and DHA attacks; and offering round-the-clock network monitoring.
Progent has fine tuned an advanced set of utilities and technologies that allow the Technical Response Center to deliver the highest quality of remote help. Progent offers secure Virtual Private Network connectivity support for gateways from a variety of sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity permits the consultants of Progent's online support team to link to your system without violating system security. Progent's sophisticated customer support reporting system includes thorough records for all delivered service. Each certified Progent team consultant has full access to all the details of support provided by any team member to every customer. This history of issues and resolutions, as well as false alarms and mistakes, is organized as a readily searchable internal database that allows Progent's technical experts to communicate their knowledge company-wide to make sure that the overall effectiveness of Progent's technical support expands continuously.
Also, Progent can provide nationwide remote monitoring support powered by System Center Operations Manager, configured by Progent for your business so that your network maintenance is proactive rather than reactive. By detecting potential problems before they result in downtime, system monitoring can minimize stressful and costly network crises.
Call Center Outsourcing
Progent provides several basic types of Help Desk services including Microsoft and UNIX Help Desk Outsourcing Services, Virtual Helpdesk Support Services (a transparent supplement to your existing Helpdesk staff), and Helpdesk Process Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk staff of certified Microsoft and UNIX professionals gives your clients instant access to a reliable support resource with years of background providing phone support and remote access troubleshooting for networks powered by Microsoft and UNIX/Linux technology. Progent's concentration is on earning the Help Desk a positive reputation as a key contributor to business performance, and Progent's aim is to resolve and not merely report problems.
How to Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent online assistance with UNIX/Linux networking, visit Progent's nationwide online support, phone
An index of content::
24x7 Microsoft Certified Expert SharePoint Designer 2013 Consulting Services
Best SharePoint 2013 Office Web Apps Server Help and Support
Progent has been providing SharePoint support since the first product was released over a decade ago, and Progent has the breadth and depth of technical know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.
Microsoft Consultant Subcontractor
Microsoft MCP Open Positions
If you are an information technology consultant with system support experience, joining Progent and assisting Progent's clients will expand your skills through collaboration with our staff of mutually supportive, high-output consulting experts. Progent's concentration on offering IT expertise and computer support to small and midsize businesses will offer you the opportunity to work closely with decision makers and contribute significantly to the growth of exciting companies. In addition, Progent's virtual office network provides the most advanced tools for off-site support and wireless connectivity to help you to deliver fast solutions when you take on business-critical issues.
SharePoint Portal Server Information Technology Consulting
Microsoft Office SharePoint Server 2013 Outsourcing
Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for deploying Microsoft SharePoint 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your standard and custom application programs to operate with SharePoint Portal Server 2007, design a company-wide security strategy that includes portal solutions, and deliver maintenance and Help Desk support.
Windows 2003 Server Information Technology Consulting
Windows 2003 Remote Technical Support
Progent's certified Windows 2003 Server consultants offer computer help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, update, and maintenance offerings include system design, deployment, project management, on-premises and off-site network support and troubleshooting, Call Center services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Microsoft Certified Partner Remote Monitoring and Reporting Consultant Services
24/7 Comprehensive Event Management On-site Support
Progent provides a selection of network support packages for small companies. These IT outsourcing and server monitoring solutions are built around the proactive problem handling abilities of Operations Manager 2007, a next-generation server and IT management software platform that tracks the reliability, throughput, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's affordably priced IT support packages, small organizations can choose a simple co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
Offsite Employees Video Conferencing Consultants
Teleworker Conferencing Professional
Progent can help small and mid-size companies to implement and debug video conferencing solutions to allow their teleworkers to interact efficiently with teammates and clients.
Cisco Certified Expert Support Services ASA Firepower
Cisco Firepower URL Filtering Online Support
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.
Visual Basic Design Firm
Expert Development Microsoft Dynamics
For help writing, enhancing, or repairing applications for Windows, Linux, or the Web, Progent’s expert team of program developers, relational database architects, and project managers can make sure you get the project done on schedule and within budget. Progent's seasoned application programmers offer affordable and efficient remote help for projects as simple as creating Vidual Basic scripts for Excel or as challenging as rolling out mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.
Windows Applications on macOS Online Support
After Hours Windows Desktop Simulation on macOS Network Consulting
For companies with a mix of Apple Mac and Windows computers, there exist two popular solutions for running Windows-only applications on a Mac: an external connection to a physical Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Windows-based computer to run Windows applications and share system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac computer so that you can use Microsoft Windows applications directly. Progent's Mac technology support experts can help you to maintain these solutions for running Windows applications on your Apple Macs and can also assist your company to assess and install third-party products for Microsoft Windows PC emulation.
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