Additional Topics of Interest

wireless IP phones and Cisco Unified Communications Manager Support Outsourcing
24-Hour Help and Support wireless IP phone upgrades

Progent's Cisco Wi-Fi VoIP phone configuration experts offer remote and on-premises assistance to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.

Exchange 2013 Upgrade Technical Support
Microsoft Exchange Technical Consultant

Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned structure. These improvements affect vital IT areas including ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design an efficient test and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.

Education Office Outlook for Mac
Microsoft Entourage for Mac Learn

Progent can provide one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for macOS and Mac OS X application software.

Virtual Machine Hosting Consultancy
Consultant Private Cloud Integration

Progent's ProSight Virtual Hosting service combines proven virtualization technology, a world-class data center, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and key application servers supported within a secure and fault tolerant facility on a high-performance, high-availability virtual server configured and supported by Progent's network service experts.

Microsoft Consulting Best Practices Computer Services
Outsourcing Technology Company-wide Standards for Best Practices

Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, at the forefront of network support, performing a broad range of technical projects for a large array of customers. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent instills in its support team. This guarantees that you get not only expert IT skills, but also a consultant with field-tested methods for using technical knowledge to solve actual IT problems efficiently.

Technical Support Services Windows 2008 R2
Windows Server 2008 DirectAccess Online Troubleshooting

Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create pilot programs and rollout strategies, install Windows Server 2008 with your network environment and workload, train your IT personnel how to use new administration utilities, and provide ongoing consulting and tech support via low-cost options including Help Desk support and online technical assistance.

ProSight Infrastructure Monitoring IT Consultants
ProSight Infrastructure Management On-site Support

Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance issues.

Microsoft Software Consultant
Microsoft Office System Maintenance

To provide economical network services for small businesses, Progent offers comprehensive IT outsourcing plans that give small organizations quick access to technical help without requiring you to recruit, educate, and manage an expensive full-time IT team. Progent’s IT outsourcing packages offer you an economical alternative for creating a protected and robust system for your favorite Microsoft Windows office productivity applications including Office XP and Microsoft Office 2003.

Microsoft SQL Server 2005 Consultants
SQL Server 2005 Online Troubleshooting

Progent’s Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.

Microsoft SQL 2008 Server Technical Support Services
24/7 MS SQL Server 2008 Online Support

Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals and information workers, reducing the difficulty of creating, deploying, managing, and using company data and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.

Microsoft Firewall Consultant
ISA 2000 Server Integration Services

Progent’s Microsoft certified consultants provide small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.

Dynamics GP Software Development Computer Consultant
Consultants Microsoft Dynamics GP

Progent's seasoned application designers and software developers can assist your company to create customizations to Microsoft GP/Great Plains that support the special needs of your organization while retaining the benefits of seamless Windows integration and connectivity. Progent can also offer help with a selection of software development technologies that can be utilized to create user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

Online Help Disaster Recovery
SQL Server Cluster Troubleshooting

Progent’s high availability network experts provide reliability consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, non-stop Internet interface design, 24x7 data center services, and other non-stop networking support to show your company integrate a non-stop network for mission-critical applications. Progent has the experience to develop economical, 24x7 systems by deploying the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a fully mirrored Internet connection and efficient system load balancing.

Small Business WAP561 Professional
Small Business WAP131 Remote Support Services

Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.