Systems Management Server offers added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define efficient procedures and policies to manage PDAs and intelligent portable phones so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates standards, procedures and IT products to keep your IT network protected.
Progent's Meraki wireless access point experts provide online and onsite support to help organizations of any size to plan, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security, manageability and availability for wired and wireless users regardless of their location or computing device.
Progent's certified security experts can run NodeZero-powered threat assessments to verify your security monitoring and protection tools and policies are correctly configured and effective.
Progent delivers the help of Microsoft and Cisco-Premier IT consulting professionals to show clients affordable ways to help businesses maximize the benefits of Microsoft and Cisco technology. For environments that span from small offices to large corporations, Progent's expert consultants can assist you to enhance your network's e-mail architecture, security, availability, performance, and network management.
Progent's managed services for software/firmware update management offer organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances such as routers and wireless access points, and IoT devices like alarms and robotics.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and implement an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Progent has put together two ultra-affordable service packages designed to allow small businesses to get a professional network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from beyond your firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a network scan from a secure computer inside your company firewall to assess your exposure to inside attacks. The two security inventory services are configured and executed from a protected remote location.
Progent is one of the most qualified information technology consulting companies for integrating e-mail systems based on Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 under common scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Progent can provide in-depth remote support for all technical areas associated with today's small company IT networks and allows you to outsource a variety of strategic, as-needed support services including a temporary CIO to offer advanced planning and negotiating capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus protection as a managed service, best-practices project management help for major projects such as office moves oroperating system migrations, connectivity consultants for designing fast and reliable network infrastructure, security engineers to ensure data protection and compliance, disaster recovery experts to create business continuity plans, and software programmers to create, customize, or repair mission-critical application programs.
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive intranet system.
Progent's Technical Response Center offers national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support engineers provide phone help and online secure computer access to isolate and resolve network problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to competent specialists as required.
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to create a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and system integrators can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management team and users. Progent has in-depth expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Progent can provide cost-effective remote assistance to help you to design, configure, and fix any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your computing model. Progent also offers online or on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT system.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they can disrupt your business.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent has supported Dynamics GP and Great Plains software for more than 20 years and Progent has delivered system integration, software development, training, and troubleshooting since the product's original release. Progent can provide high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, pilot, and implement an efficient upgrade from a a legacy release of GP to the current edition of Dynamics GP.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy development of advanced business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Progent's Technical Response Center (TRC) provides national extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone help and remote secure network connection to isolate and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed. For urgent problems, the Technical Response Center tries to respond to your request for support in less than one hour.
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned architecture. These enhancements affect key areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange Server 2013.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, administering, and using enterprise data and analytical programs in environments ranging from handheld devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to evolve with your changing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's comprehensive line of products targeted at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support services to help businesses of any size to design, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
If you are an information technology engineer with technical support expertise, teaming with Progent and assisting our clients will expand your abilities through collaboration with our staff of mutually supportive, high-output consulting experts. Progent's concentration on offering IT expertise and technical support to small businesses will offer you the chance to consult closely with decision makers and contribute significantly to the success of exciting organizations. Also, Our virtual office environment provides state-of-the-art technology for remote service and wireless access to help you to come up with speedy fixes when you take on mission-critical problems.
Progent's Microsoft-certified SQL Server application developers and database administrators offer remote consulting to help businesses of all sizes to build, manage, and troubleshoot applications based on Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer help with any element of application development in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent has been delivering SharePoint support since the initial SharePoint product was published over 20 years ago, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 deployment.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent workflow for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also supports transparent testing for site recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and administer a DR solution based on VMware SRM.