Progent's Cisco Wi-Fi VoIP phone configuration experts offer remote and on-premises assistance to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned structure. These improvements affect vital IT areas including ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design an efficient test and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.
Progent can provide one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for macOS and Mac OS X application software.
Progent's ProSight Virtual Hosting service combines proven virtualization technology, a world-class data center, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and key application servers supported within a secure and fault tolerant facility on a high-performance, high-availability virtual server configured and supported by Progent's network service experts.
Progentís staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, at the forefront of network support, performing a broad range of technical projects for a large array of customers. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent instills in its support team. This guarantees that you get not only expert IT skills, but also a consultant with field-tested methods for using technical knowledge to solve actual IT problems efficiently.
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create pilot programs and rollout strategies, install Windows Server 2008 with your network environment and workload, train your IT personnel how to use new administration utilities, and provide ongoing consulting and tech support via low-cost options including Help Desk support and online technical assistance.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance issues.
To provide economical network services for small businesses, Progent offers comprehensive IT outsourcing plans that give small organizations quick access to technical help without requiring you to recruit, educate, and manage an expensive full-time IT team. Progentís IT outsourcing packages offer you an economical alternative for creating a protected and robust system for your favorite Microsoft Windows office productivity applications including Office XP and Microsoft Office 2003.
Progentís Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals and information workers, reducing the difficulty of creating, deploying, managing, and using company data and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progentís Microsoft certified consultants provide small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's seasoned application designers and software developers can assist your company to create customizations to Microsoft GP/Great Plains that support the special needs of your organization while retaining the benefits of seamless Windows integration and connectivity. Progent can also offer help with a selection of software development technologies that can be utilized to create user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progentís high availability network experts provide reliability consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, non-stop Internet interface design, 24x7 data center services, and other non-stop networking support to show your company integrate a non-stop network for mission-critical applications. Progent has the experience to develop economical, 24x7 systems by deploying the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a fully mirrored Internet connection and efficient system load balancing.
Progent can provide enterprise customers the services of a certified NetApp consultant for remote or on-premises support for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably following best practices.
Progent's Cisco-certified wireless integration experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email help, security services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also help you with iPhone integration and iPad synchronization, or moving to iCloud. For business environments based exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, efficient and able to achieve your company's business goals.
Progentís Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server offers a common location for your workers or clients to connect to, organize, distribute and interact with relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the information theyíve developed in a manner that makes data easy to find, download and apply. Progent's certified SharePoint experts can help your organization to support your existing SharePoint solution or upgrade to the current version of SharePoint.
Progent provides nationwide remote phone support and consulting services for businesses who operate networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online technical support offers maximum return for your IT budget by preserving client productivity and shortening the time billed for network repair services. Advanced remote access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and money by traveling to your location. In most of situations your IT issues can be remediated by telephone or via a mix of telephone help and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the most difficult network problems.
Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, developing efficient migration procedures, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Progent offers remote and on premises expertise to assist your organization with any phase of business intelligence (BI) reporting ranging from debugging or modernizing applications to designing and deploying an advanced business intelligence solution. Progent's BI experts can assist you to support your existing BI environment, help you to upgrade reports and databases from a legacy reporting product to a current solution, and provide custom online training to meet your individual needs. Progentís business reporting and analytics professionals can provide experience in the leading BI reporting and visualization platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
Progentís Microsoft-premier engineers can help you to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit PC desktop computing, plan an efficient upgrade process that minimizes operational disruptions, and deliver inexpensive, expert online support to aid your organization to configure 64-bit desktop operating systems and application programs on your current hardware.
If your company computer system mixes Linux technology platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high dependability, enhanced performance, and tight protection. Progent's Linux and Windows coexistence assistance services feature IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Progent offers cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a full range of manageable protection products to help you protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that any looming problems can be addressed before they can disrupt productivity.
Microsoft supports transparent hybrid networks that integrate Office 365 and local Exchange deployments. This permits you to have certain mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to plan, deploy, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and can provide cost-effective remote or on-premises expertise to help companies to migrate smoothly to an advanced unified communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Progent's certified engineers can help you to pilot Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating in your environment. Progent's consultants can also show you how to assess the potential strategic value of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and implement a non-disruptive deployment of Windows 7 from a an older release of Microsoft Windows.
Progent's ProSight family of managed IT services are designed to offer businesses who maintain minimal internal IT support staffs with low-cost help from enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate network maintenance costs, automation of common management tasks, continual absorption of the latest technology, graceful migration from legacy systems to modern solutions, improved alignment of computer technology with business objectives, guidance from seasoned IT consultants, and freeing up management to focus on business issues instead of ever-changing computer technology.
Progent can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 environment to support your evolving business needs. Also, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Microsoft Exchange Server Hosting Services provide a world-class data center with backed-up electrical and cooling systems, round-the-clock site security and IT support center, and failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual machines for service continuity, easy expandability, and rapid recovery. Progent's services feature complete incorporation with your network, access to mobile communication devices, automated monitoring of performance and network security, spam and virus filtering, security update and service pack control, Helpdesk support, daily backup, and full messaging management services.
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware.
Progent's Linux consulting experts provide small and mid-size companies and software developers support for administering and supporting Linux computers that coexist with Microsoft-powered networks. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise offers you an easy single source to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining MS Windows with major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants offer online or onsite support to assist businesses of any size to design, implement, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially challenging problems, or comprehensive project management services. Progent can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Cisco CCIE wireless network experts can provide online or onsite integration and debugging support to assist your organization to design, configure, update, tune, manage and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific workplace design, construction, and anticipated workloads.
Progent offers cost-effective online support to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern security features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network environments that include branch offices, data centers, private clouds and public clouds.
Progent's Exchange Hosting Services provide an enterprise-class data center with backed-up electrical and cooling systems, round-the-clock site security and IT support center, plus fault-tolerant connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized machines for service continuity, smooth expandability, and fast recovery. Progent's services include integration with your network, access to mobile communication products, automated tracking of efficiency and network security, spam protection, security update and revision management, Helpdesk support, daily data backup, and full messaging administration services.
If your company is developing Linux-based software on a network that has MS Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value expertise while avoiding the constant distraction of maintaining your business network. By using smart server monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an economical alternative for supporting an IT system that features high reliability, protection, and performance. Progent's UNIX/Linux developer support services include comprehensive information technology outsourcing, virtual infrastructure, online and on-premises service and repair, proactive network monitoring services, and Helpdesk outsourcing.
Cisco offers an extensive array of routers including appliances built to provide the protection, bandwidth, and reliability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Progent offers affordable online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can help organizations of any size to integrate and manage MySQL in a dependable network infrastructure that offers high levels of performance, scalability, and protection. Progent also has experience helping companies port databases from Oracle to MySQL.
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the value of Exchange Server 2010 for your business and can help you to design and carry out a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast return on investment by increasing your productivity, cutting the expense of equipment and support, simplifying management, and consolidating your key communications platforms.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot programs and migration strategies, integrate Windows Server 2008 with your IT environment and workload, train your support staff how to use new administration tools, and provide continuing consulting and support via affordable options such as Contact Center service and remote technical support.