Progent provides national remote help and consulting services for businesses who run UNIX or Linux networks or whose information systems feature a mix of UNIX and Microsoft Windows technology. Online technical support offers maximum return for your IT budget by extending user efficiency and shortening the hours billed for computer repair services. Sophisticated online support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated over the phone or through a combination of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist you with the most challenging network issues.


Additional Topics of Interest

Wireless EMail Online Help
Windows Mobile Network Consulting

Progent’s professionals offer experience in multiple technologies related to mobile networking including network topology, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified consultants can save your organization work and money by using their wireless expertise to show you how to choose and configure wireless networking technologies that fit the needs of your company. Progent can also optimize your network architecture so that mobile data devices perform more reliably.

ISA Server Consulting
Microsoft Experts ISA 2004 Firewall Professionals

Progent's Microsoft-certified ISA Server consultants have broad experience developing Microsoft-based security designs for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small company plan and deploy a configuration of ISA Server 2004 that supports your IT security requirements without restricting your network.

wi-fi controller Technical Support Services
3504 wireless controller Remote Support Services

Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller products. Progent offers expertise for physical and software-based wireless controllers and can assist you to determine which version makes sense for your wireless environment. For 802.11ac Wave 2 wireless controllers, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller consulting.

Full-Time Job Network Engineer
Telecommuter Jobs Recruiter Microsoft Consultant

Progent is hiring a variety of on-staff employees including solutions-driven MCSEs; connectivity experts who have Cisco CCDP or CCIE certification; and specialists in advanced network design with backgrounds in mobile connectivity, wireless integration, non-stop systems, disaster recovery planning, data protection, and server virtualization. We are also hiring workstation support technicians, off-site service specialists, and CISSP or CISA certified security consultants. Progent is also looking for veteran managers and administrators able to perform effectively in Progent's dynamic, virtual office model. Progent contracts independent consultants with proven knowledge and working experience in high-demand IT areas beyond our main technical focus. Progent's Experts Team employs independent consultants who offer consulting and programming services for strategic solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in areas like telecommunications, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us cooperate with our full-time consultants to deliver comprehensive IT services for small business networks.

Virtual Office Microsoft Consulting Job Opportunity
Home Based Computer Consultants Contractor Job

Progent is convinced that a carefully architected and implemented network is a crucial factor for accelerating any firm's growth, and Progent applies this philosophy in our corporate network infrastructure. We have created a fault-tolerant virtual office infrastructure that allows our staff consultants and authorized contractors to deliver fast and effective service, collaborate easily on sophisticated projects, and gain from career and private growth by being part of a dynamic business culture of self motivation and independence.

Internal Security Scan Specialists
Consultants Wireless Security Scan

Progent offers two ultra-affordable service packages designed to allow small businesses to get an objective network security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your network from outside your company firewall to determine possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a network scan from an authorized machine within your firewall to uncover your exposure to inside threats. Both security inventory services are set up and run from a secured remote location.

Windows 2003 Server Technology Consulting
Windows 2003 Server Professional

The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with planning, installing, managing and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.

Virtual Machine Hosting Consultant
Private Cloud Hosting for Virtual Data Centers Consult

Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

Part-Time CIO Consultants
Part-Time CIO Support Outsourcing

Progent can provide small businesses with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate IT products to enhance business processes so they match more closely with your business goals. Your company can create and install a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer.

VMM Database On-site Support
Immediate Configuration SCVMM 2012 Live Migration

Progent's Microsoft-certified consultants can assist businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist you to migrate from an older release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem to make sure you get the highest possible return on investment.

Operations Manager Remote Technical Support
Operations Manager Professionals

Progent provides a selection of IT support bundles for small companies. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem solving capabilities of System Center Operations Manager 2007, a next-generation server and system support product that tracks the availability, throughput, and safety of your information system and isolates potential problems before they can bring down your system. With Progent's economically priced IT support programs, small organizations can choose a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.

Integration Firm Consulting Hourly Price
Consultant Prices Consultancy Firms

Progent's pricing policy is to bill for online support and on-site visits per minute. Consequently, you owe only for received support. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and asks no retainer for services delivered during regular business hours. Many support organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for quick repairs so you will not be forced to permit less critical problems to stay unaddressed.




Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot environments, the lab cuts capital outlay and technical risk and helps keep vital IT projects on schedule.