Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent offers Ontario, California businesses the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or migrate efficiently to a current mobile platform.

As the sophistication of small company networks has increased, and as the need for world-class security, reliability, and recoverability has become the norm for companies regardless of size, successful deployment and support of BlackBerry technology has grown more difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Consulting Help for BlackBerry BES Server
Research in Motion's advanced platform for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted during transit to ensure maximum data protection. BES Server also streamlines a broad variety of critical management tasks that span from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage client settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to perform key tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and manage BES Server's fault-tolerant architecture using VMware
  • Install BlackBerry devices remotely
  • Establish custom management roles
  • Monitor and report on the health of your BlackBerry solution

Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES environment and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements assessment, system design, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which management approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, processors and storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can help you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Qualified Consultant
To get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.