Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most successful products for achieving location-independent connectivity to messaging, calendars, web-based programs, and other critical business information. Progent offers Ontario, California businesses the expertise of BlackBerry-premier experts who can assist companies to maintain existing BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for businesses regardless of size, effective integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations frequently turn to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.

Onsite IT Consulting
Progent locations in Inland Empire

City Address Phone Link
Ontario Ontario Airport Center, 337 N Vineyard Avenue Suite 400
Ontario, CA 91764
909-687-2199 Ontario Network Support Services


Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry devices, offering a centralized platform for controlling key tasks like smartphone deployment, updates, and retirement and offering a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Microsoft Exchange Server, Groupwise, or Lotus Domino email platforms and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Help

BlackBerry Enterprise Server features a variety of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also permits great versatility in adjusting levels of protection to meet the specific requirements of your company's environment. Progent's BlackBerry authorized engineers can help you to select advanced security functions and enable them remotely. Examples of these wirelessly configurable security settings include:

  • Disable a BlackBerry device
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal defenses against malicious attacks

BlackBerry Enterprise Server also offers flexibility in determining mechanisms to prevent mobile users from installing or running unsecure or prohibited software. Progent can help you to select protective techniques like:

  • Specify precisely what programs are permitted on the device
  • Prevent third-party software from allocating persistent storage on the device
  • Determine which functions external software can use on the device
  • Limit the kinds of access external programs running on the BlackBerry device can initialize
  • Prevent all external applications from being installed or executed on the BlackBerry smartphone

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, system architecture, installation strategy and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software editions, processors and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Qualified Specialist
In order to contact Progent about engineering help for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.