Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other critical business information. Progent offers Ontario, California companies the expertise of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry environments or migrate smoothly to a current smartphone platform.

As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, effective deployment and support of RIM BlackBerry technology has become more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses frequently resort to external consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online support model, provides small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and safely.

Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.

Onsite IT Consulting
Progent locations in Inland Empire

City Address Phone Link
Ontario Ontario Airport Center, 337 N Vineyard Avenue Suite 400
Ontario, CA 91764
United States
(909) 687-2199 Ontario Network Support Services
Riverside 3610 Central Ave, Suite 400
Riverside, CA 92506
United States
(951) 900-8770 Riverside Network Support Services
San Bernardino 473 E. Carnegie Drive, Suite 200
San Bernardino, CA 92408
United States
(909) 543-0600 San Bernardino Network Support Services


Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of BlackBerry devices, offering a centralized solution for handling key jobs like smartphone deployment, upgrades, and retirement while also offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BES Server includes a variety of data protection options beginning with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server based on AES or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting degrees of protection to meet the specific needs of your network. Progent's BlackBerry certified engineers can help your company to select powerful security features and activate them wirelessly. Examples of these wirelessly configurable security settings include:

  • Lock down a device
  • Erase data from a missing or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Enable built-in protection against malicious attacks

BES Server also offers flexibility in determining how to prevent users from loading or executing unsecure or prohibited applications. Progent can assist you to select protective processes such as:

  • List precisely what programs are permitted on the device
  • Block third-party programs from using persistent memory on the smartphone
  • Determine what resources third-party applications can use on the smartphone
  • Limit the kinds of access third-party programs running on the smartphone can establish
  • Block all third-party applications from being loaded or executed on the BlackBerry smartphone

Expert RIM BlackBerry Consulting Support Available Online from Progent
Progent's authorized BlackBerry support specialists are available remotely to deliver prompt technical help to businesses in the Ontario area or throughout California. Progent's seasoned remote technical support experts have helped IT organizations resolve network problems and cut support expenses in each state in the U.S. and built a substantial following of satisfied customers. (See Progent's client testimonials.)

Progent can provide online help for a wide selection of issues related to RIM BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also assist you to resolve a wide range of problems associated with synchronization, device recognition, messaging reconciliation, web access, mobile connections, IM, PC software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online help for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support costs low and, by resolving issues quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, solution architecture, installation strategy and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, help your organization to decide which administration model and physical components meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, server hardware and storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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  • Microsoft Expert Hybrid Office 365 Exchange integration Consulting
    Exchange Online Archiving Information Technology Consulting

    Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.

  • Urgent Intrusion Protection Systems Security Group Firewall and VPN Cybersecurity Companies
  • Urgent Specialists ISA Server ISA Server Consultant Services

  • Professionals Microsoft Small Business Server
    SBS 2008 Engineer

    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET products included with Small Business Server 2011 calls for a network support expert with real-world background planning and integrating seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of background integrating computer systems powered by Microsoft products. This experience ensures you results in installing, managing, and maintaining IT environments that incorporate the SBS Server suite of servers and applications.

  • Server Consultant BlackBerry BES Server Ontario Rialto Hesperia Chino, America
  • VoIP Remote Support Services IT Consulting VoIP Phones

  • Jabber Video Messaging Consultant Services
    Jabber Voicemail Support

    Progent's Jabber consultants offer online or onsite support to assist organizations of any size to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the products, technologies and services that go into building an end-to-end Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.

  • Web Application Security Cybersecurity Consultancy Network Traffic Analysis Cybersecurity Firm
  • Windows 10 Compatibility Testing Small Business Network Consulting Firms Microsoft Windows 10 ADK Consultant Services
  • Windows 8.1 Work Folders Technical Consultant Windows 8.1 BitLocker Network Integration
  • Windows Essential Business Server Remote Support Services Windows Small Business Server 2008 Consulting
  • Windows Server 2008 R2 Professional After Hours Windows Server 2008 Active Directory Consultant
  • Windows Server 2019 Cybersecurity Specialist IT Services Windows Server 2019 Hyper-V
  • Wireless Integration Case Studies 24/7 Proxim Wireless Case Study

  • Support and Help Anti-Spam
    Postini Support and Setup

    Email Guard from Postini provides continually updated spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your business is too small to qualify for a standard Postini license, you can still have the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard anti-spam and virus defense service program. Progentís expert e-mail security consultants can show you how to create an email protection plan that incorporates spam filtering and virus defense services and processes.

  • Wireless LAN Consulting Services Wireless LAN Remote Consulting
  • Wireless Link Remote Support Services Network Consulting 802.11
  • macOS and OS X Support Outsourcing iPhone 5 Network Consultant
  • wireless IP phones and Aironet APs Network Engineer Award Winning wireless IP phones and Cisco Unified Communications Manager Configuration

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