Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business data. Progent offers Ontario, California companies the services of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a current mobile solution.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small businesses an economical alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's consultants can help your company with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Exchange setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and control BlackBerry devices across your company, define security policies that are right for your company, develop custom mobile software, and ensure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.
| City | Address | Phone | Link |
| Ontario | Ontario Airport Center, 337 N Vineyard Avenue Suite 400 Ontario, CA 91764 United States |
(909) 687-2199 | Ontario Network Support Services |
| Riverside | 3610 Central Ave, Suite 400 Riverside, CA 92506 United States |
(951) 900-8770 | Riverside Network Support Services |
| San Bernardino | 473 E. Carnegie Drive, Suite 200 San Bernardino, CA 92408 United States |
(909) 543-0600 | San Bernardino Network Support Services |
Consulting Support Services for BlackBerry Enterprise Server
RIM's advanced platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted during transit to ensure maximum security. BlackBerry BES Server also streamlines a wide selection of critical administrative tasks ranging from smartphone deployment and upgrades to mobile security and fault tolerance.

Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to do basic jobs such as:
Progent's BlackBerry-premier engineers can also help you to use BlackBerry BES Server to implement important tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
Progent's Online BlackBerry-certified Support is Fast and Affordable
For companies in Ontario, California who require quick and economical help from a certified RIM BlackBerry support professional, Progent delivers efficient remote help from a veteran support staff who have delivered IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Online support avoids travel expense and lets engineers resolve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert help in fields including resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can in addition help you to troubleshoot a broad array of problems associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online help for small office networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs at a minimum and, by solving issues quickly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements analysis, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about engineering expertise for BlackBerry mobile wireless technology, phone