Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once among the most popular solutions for maintaining location-independent access to email, calendars, web programs, and other vital business data. Progent offers Ontario, California businesses the services of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry environments or migrate efficiently to a current mobile platform.

As the sophistication of small business IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for businesses of all sizes, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient remote support model, provides small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and control BlackBerry devices throughout your company, define security policies that make sense for your company, customize wireless applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.

Onsite IT Consulting
Progent locations in Inland Empire

City Address Phone Link
Ontario Ontario Airport Center, 337 N Vineyard Avenue Suite 400
Ontario, CA 91764
United States
(909) 687-2199 Ontario Network Support Services
Riverside 3610 Central Ave, Suite 400
Riverside, CA 92506
United States
(951) 900-8770 Riverside Network Support Services
San Bernardino 473 E. Carnegie Drive, Suite 200
San Bernardino, CA 92408
United States
(909) 543-0600 San Bernardino Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry smartphones, providing a single platform for controlling key tasks such as device deployment, upgrades, and retirement and offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry users and supports remote synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server includes a variety of data protection options beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting degrees of protection to match the special needs of your company's environment. Progent's BlackBerry authorized engineers can help you to choose advanced security functions and activate them wirelessly. Examples of these over-the-air selectable security settings are:

  • Disable a BlackBerry device
  • Wipe data from a lost or stolen smartphone
  • Disable Bluetooth
  • Activate internal defenses against malware

BES Server also provides flexibility in determining mechanisms to keep users from loading or executing unsafe or unauthorized programs. Progent can help you to select protective processes like:

  • List precisely which applications are allowed on the device
  • Prevent external programs from using non-volatile storage on the device
  • Determine what functions external programs can access on the device
  • Limit the types of connections third-party applications running on the smartphone can establish
  • Prevent all third-party programs from being loaded or executed on the smartphone

Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For companies in Ontario, California who need quick and economical access to a qualified BlackBerry consultant, Progent provides efficient remote help from a veteran network support team who have provided network solutions to companies in every state in the country. (See Progent's client testimonials.)

Online consulting services avoids travel costs and allows consultants to solve problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert support in areas such as fixing synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant system infrastructure for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can also assist your business to troubleshoot a wide array of problems concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, IM, workstation software installation, and Desktop Redirector.

As a leader in providing nationwide remote technical assistance for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by dealing with issues quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, system architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software editions, server hardware and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::



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    Progent offers nationwide online help and consulting services for businesses who operate Apple Mac OS X environments or whose IT systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's experts offer Apple macOS and Mac OS X clients a range of services including desktop support, upgrading to the current version of Mac OS X from legacy versions of macOS and Mac OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and iPad integration and management, or migrating to iCloud. Online network consulting offers optimum return for your information technology budget by preserving client efficiency and limiting the time charged for network analysis and repair. Advanced online access utilities and experienced technicians and engineers combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your location. In most of cases your network issues can be remediated by telephone or through a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist with the most challenging system issues.

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  • Windows Server 2012 R2 Hyper-V On-site Technical Support Windows Server 2012 R2 Private Cloud IT Consultant

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    Network Admin Companies Cisco Certified CCIE

    Progent's Cisco CCIE network infrastructure experts can assist you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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  • Biggest Engineer Meraki Switch and AP
    Meraki Switch Online Help

    Cisco's Meraki MS family of access and aggregation switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist your company to plan and deploy an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management tools, configure policies to maintain security, develop and test a disaster recovery plan, and resolve technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

  • Windows Server 2019 Storage Replica Technical Consultant Microsoft Windows Server 2019 Integration Services
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