Low-cost Network Troubleshooting from Microsoft premier Experts for Companies in Ontario, CA
By offering professional know-how whenever you require it, providing specialized knowledge for key business applications, providing innovative services such as virtual data center hosting, billing only for help you receive, and requiring no setup or retainer fees for standard services, Progent allows you to increase the business value of your It network and reduce service costs. Progent appreciates that network security, dependability, and performance are as important to small businesses as to large enterprises but that smaller organizations lack the economy of scale to spend aggressively in computer networks and in-house support groups. Progent's basic value proposition is that no network consulting organization can equal Progent's ability to deliver the network support your company requires when you require it and at a cost you can justify.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management support to reinforce the technical skills of your internal network service team. This can reduce expenses and help meet schedules for big projects like software design and development, disaster recover/business continuity planning, security evaluations, merging datacenters, or technology migrations.

Progent can in addition provide the services of certified consultants to assist your business to plan and execute a sensible cloud strategy.

Key Technologies Supported by Progent for Business Networks in Ontario, California
Progent provides the support of qualified experts for all facets of network technology deployed in small companies. Technologies serviced by Progent's consultants include:

Support Delivery Options Available for Ontario, California Companies
Progent offers a selection of options for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, and network management outsourcing. Progent's model for delivering IT support is based on the Help Desk structure common to larger IT support groups. Progent's Contact Center Support Model promotes rapid response, thorough activity documentation, reliable follow-up, and tight expense monitoring for an array of IT support delivery options that include online repairs, in-person support, and high-end consulting.

  • Remote Service
    Progent's Technical Response Center offers urgent and scheduled remote support for Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and globally. Progent's seasoned service experts can assist clients to analyze and repair hardware and software problems without the cost or delay of travel for onsite service calls. The background of Progent's network consultants makes it possible to resolve the majority of IT problems quickly. For complex problems, Progent's depth of expertise makes it possible to escalate support calls to world-class subject matter experts. Progent provides a streamlined, web-accessible signup process for new customers to address emergency situations and Progent charges by the minute with no startup fees or minimums, so you pay only for the assistance you receive. Specialists you can access remotely include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Learn more details concerning Progent's online network support expertise.

  • On-site Service
    Progent offers on-site technical assistance for registered clients in major metropolitan areas in the United States. Progent's on-site support technicians can operate in conjunction with Progent's online service experts to give small and midsize companies the best of both worlds: onsite support professionals when you require them plus the on-line help of Progent's seasoned staff of network engineers, security specialists, and business application developers. The wait time for on-site service visits is usually less than 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for on-premises support. Learn more about how to sign up for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a complete solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount from Progent's regular desktop service rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems. for more information, see Help Desk Services for Small Businesses.

  • Shared Help Desk Services
    Progent's shared Help Desk services allow your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution based on the leading professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and metrics. To learn more, see Progent's Help Desk sharing services.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to enterprise-class IT professionals who can deliver assistance with vital products and technologies such as Microsoft Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, consulting support for Horizon3.ai's NodeZero PEN test products, network security engineering, fault tolerant network consulting, virtual server strategies, plus integration, programming and training for business applications including financials, ERP, management reporting, CRM, and productivity suites. Progent can help with one-time projects such as office relocations and major system migrations, longer term projects such as upgrading a legacy MRP system to a current Microsoft Dynamics 365 solution, relational database application programming and administration support, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for network monitoring and network management, or urgent response such as data restoration and malware cleanup.

  • Infrastructure Support Services for an At-Home Workforce
    Progent can help small and medium-size businesses to plan, implement and troubleshoot the network infrastructure to support remote workers. Areas of network infrastructure where Progent's consultants offer guidance include safe and efficient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) platforms, router configuration, Wi-Fi network design and deployment, and reliable Internet access. To find out about Progent's network infrastructure expertise for telecommuters, go to infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting for all of a small organization's servers in a setting that not only delivers the highest level of availability and scalability but that is in addition simple for clients to transfer to another service firm or to bring in-house when your business situation warrants it. Progent's Private Cloud hosting is structured around mature virtualization techniques that permit companies with multi-vendor environments to benefit dramatically on the expense of capital equipment, system support, and network management while achieving world-class availability and an unparalleled level of vendor alternatives. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally managed package, can support the mixed- OS and non- standardized environments typical of small companies, and retains ownership of the licenses in the client's hands so that moving to a new virtual host is fast, safe, and affordable. This eliminates ending up a captive to a single hosting provider while still providing all the economies associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online consulting support to help organizations of all sizes integrate their information networks with leading public clouds including Azure and Amazon Web Services. Progent can help your IT team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that combine physical IT assets as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration consulting. Progent has over two decades of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, reconfigure and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that need important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that any potential issues can be addressed before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your core network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's ability to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup environment that meets your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental network software and office productivity applications important to most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also offers help for an ever more complex collection of infrastructure technologies such as PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Premier security experts, CISM-qualified security professionals, CISA-certified security audit consultants and GIAC-qualified information assurance experts offer a company-wide view of system security and can assist with advanced security projects such as SIEM solutions to help enterprises comply with industry standards and government regulations for network data protection and incident reporting.

The breadth and depth of Progent's consulting staff offer a powerful array of benefits to clients trying to increase the productivity of their information network within an affordable budget. These advantages include:

  • Best Industry Methodology
    Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry experience, in the trenches of network support, performing a wide variety of technical tasks for a large mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into shared best practices training that Progent teaches its consulting staff. This guarantees that you get not just world-class IT capability, but also a support engineer with proven methods for resolving real-world network problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to charge for online service and on-premises help by the minute. As a result, you are charged only for received services. Progent does not impose a more expensive rate for after-hours or priority service, and Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no registration fee and requires no monthly commitment for services provided during normal working hours. Many support firms demand large minimum fees or charge in increments of a quarter hour or more. Progent's small pricing granularity eliminates big bills for fast repairs. An additional benefit of by-the-minute invoicing is that your company are less tempted to permit minor problems to stay unaddressed until they become big ones. Read more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Delivered Services
    Progent has developed a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who provide scant documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service reports given by every consultant to every client. The discipline of documenting and archiving service activity allows more efficient support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who won't let go of the keys to the kingdom. Learn additional information about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent has few competitors. Small businesses who work with freelance consultants or who employ in-house IT staffs gain when Progent passes on knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient. Learn more concerning Progent's knowledge transfer services.

How to Contact Progent
If your Ontario, California company needs to get in touch with Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Immediate Online Technical Assistance
For fast online help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.

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    Progent's Microsoft-certified experts can provide a variety of network consulting services to help companies of all sizes to install, administer, and support networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help create testing environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects following leading practices.

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    If your business runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISA and CISM-premier consultants can assist your whole organization in a wide array of security topics including security management practices, security architecture and models, access control systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and workplace recovery planning. CISM, CISSP and ISSAP define the basic skills and international standards of performance that network security professionals are expected to master. These accreditations give executive management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the background and theory to deliver effective security support and consulting services.

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    Progent can help you to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that transparently combine on-premises and cloud resources.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.

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    Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated Exchange infrastructure to lower capital expense and administrative hassle. You can configure Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your business needs and budget, implement a non-disruptive migration from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.

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    Stealth intrusion testing is an important component of any comprehensive IT system security plan. Progent's security experts can run thorough intrusion tests without the awareness of your company's internal IT staff. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident alerts and event history monitoring are properly configured and consistently monitored. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to the latest versions of ransomware.

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    Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email systems for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, high uptime, easy access for remote and mobile users, efficient administrative tools, and seamless integration with telecommunications. Progent offers expertise and integration services for Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also assist small or mid-size businesses to upgrade to Microsoft Exchange 2016 or MS Exchange 2013.

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    System Center 2016 Operations Manager helps to promote consistent performance and maximum availability for key applications by offering centralized, mixed-platform tracking of physical and virtual infrastructure deployed across local datacenters and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite expertise to assist organizations of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced network support programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize company information systems enterprise-class availability, security and productivity.

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    NetDocuments (NetDocs) is a cloud-based document management system built specifically for law practices. Progent can provide remote guidance from NetDocuments consultants to assist legal departments and law firms to plan, deploy, manage, optimize, or debug a document management system solution powered by NetDocs.

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    Progent's Microsoft certified consultants offer a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft financial tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting products in the Dynamics GP/Great Plains line, provides an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its modular design you are able to purchase only the capability you currently need, with the option to expand clients and enlarge capabilities in the future. Progent's Dynamics GP/Great Plains Software consulting engineers can help you deploy, configure and manage Microsoft Dynamics GP 2010 and also older editions of Dynamics GP.

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    Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft certified consultants can assist you to pilot Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and stability operating with your applications. Progent can also help you to estimate the potential strategic value of adopting Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can assist you to design and carry out a smooth upgrade to Microsoft Windows 7 from a an older version of Windows.

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    Progent's Private Cloud Hosting outsourcing provides complete hosting of a small company's production servers in a solution that delivers the maximum level of availability and scalability and is also simple to migrate to any data center. Progent's Private Cloud Hosting services are built upon mature virtualization architectures that allow small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

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    Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.

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    Progent provides Windows 2003 Cluster Server support to help your company utilize high availability clustered servers that can deliver 100% uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too plan fault-tolerant clustered server environments around Windows Clustered Server 2003, Progent's Premier Windows engineers ensure that your non-stop clustered servers are configured to optimize the strategic value of your information network.

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    Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based AI technology by SentinelOne to guard endpoint devices as well as servers and VMs against known as well as new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, supports the most popular handheld devices, permits one-time sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the return on your investment in this mission-critical platform.

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    Progent's company culture will allow you to become a better consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the best professional talent for you to operate with, offering an advanced system architecture, using specialized software utilities to enable the highest level of support, and by streamlining our business structures for attracting and retaining clients.

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    E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed spam filtering and antivirus services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, regardless of server vendor, hardware technology, or geographic location.

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    Progent is committed to information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent has little competition. Medium-size businesses who utilize familiar freelance service providers or who employ internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more robust, secure, and productive.

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    Progent's Cisco Jabber consultants offer online or on-premises support to help organizations of all sizes to plan, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the technologies that make up creating an end-to-end Jabber collaboration solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.

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    Progent's certified professionals provide technical support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and support services for Exchange Server include planning, installation, project management, onsite and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.

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    Progent can help you in all phases of your upgrade to Exchange 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800

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