Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Ontario organization to pick the right technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services ranging from on demand expertise for helping you past challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Ontario, California organizations to succeed with any facet of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent can help you to maintain your existing voice/video conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to support your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Office 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist you to tune your network infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter solution for your Ontario, California organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24 Hour Mac and Windows IT Services macOS and Windows integration IT Consultants
  • 24-Hour Linux Phone-based IT Outsourcing Company Linux Phone-based Troubleshooters
  • 24-Hour Remote Workforce Guidance in Ontario - Collaboration Solutions Consulting Ontario, CA Ontario, San Bernardino County Offsite Workforce Ontario Assistance - Collaboration Technology Consulting
  • Ontario Telecommuters Video Conferencing Technology Consulting Experts
  • 24/7 Consult Exchange 2007 to Exchange 2010 Upgrade Microsoft Exchange Server 2010 Upgrade Consult

  • Lync Server 2013 and Android Services
    Lync Server 2013 dial plans Professional

    Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with application sharing and whiteboard, and both IP and PSTN calling across a broad assortment of desktop and mobile clients. Progent's certified Lync 2013 experts and network integrators can help you to assess the advantages of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your management team and end users. Progent has expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.

  • 24/7 Dynamics GP/Great Plains Professionals Technical Support Great Plains
  • 24/7 Email Link Protection Consultant Services ProSight Email Guard Spam Filtering Services Engineers

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    Progent's MS Exchange Hosting and Management Services offer a world-class data center that features backed-up electrical and cooling systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtual servers for fault tolerance, easy scalability, and rapid recovery. Services include complete incorporation with your business network, connectivity with mobile computing devices, automated monitoring of efficiency and security, spam and virus filtering, security update and revision management, Contact Center support, daily data backup, and comprehensive email administration support.

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    Cisco has developed a full array of routers that includes routers built to deliver the security, bandwidth, and availability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

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  • DoubleTake Carbonite Replication Consultants Biggest Computer Engineer Double-Take Backup
  • Dynamics GP 2015 SQL Server Analysis Services Expert Development Immediate Dynamics GP 2015 R2 Specialist

  • Microsoft Windows Server 2012 R2 Server Manager Outsourcing
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    Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application programmer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also help plan, create, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication technologies and ASM file/volume manager.

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    Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as multitenancy, agile network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce IT expenses and enhance productivity.

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    Progentís Wireless Consulting Services offer a convenient, affordable way for companies of any size to configure, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent can assist small and medium-size companies to set up their home-based workforce with transparent access to public cloud services.

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    Time Machine Backup Consultant Services

    Progent offers affordable online access to engineers skilled in a wide range of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus laptops and smartphones. Progent offers help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can help you to install, enhance, or maintain backup/restore systems for a range of architectures such as local, edge to datacenter, cloud, or a mix.

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    Progent can assist you to deploy Cisco's networking products to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including compute and storage consolidation, security and compliance, manageability, availability, and disaster recovery.

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    Microsoft Dynamics GP/Great Plains can help you grow and manage your business more efficiently by delivering easy availability of decision-driving data and a rapid return on investment. Dynamics GP/Great Plains confers major business benefits such as its ability to expand the reach of your organization, manage your financials, computerize financial operations, unify processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can help you configure and manage a reliable, secure server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to make sure you reap the full benefits of your Dynamics GP software.

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    Microsoft Exchange Server Migration Consultants

    Progent offers comprehensive support for each phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site analysis, project design and documentation, cost estimates of new software licenses and hardware required, suggested sourcing, pilot verification at customer location or at Progent's test lab, managing transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous servers, and training for customer's support group and end users.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that acts as a one-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting capabilities, permits custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to migrate economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.

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    Progent can provide small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate technology to enhance business processes so they align more closely with your corporate goals. Your business can create and implement a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.

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    Nagios and MRTG are useful, license-free monitoring utilities that run on Linux and can be deployed to monitor UNIX networks, MS Windows networks, or multi-platform situations in which the Linux OS and Windows run side by side. Nagios lets system support engineers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you track the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's system monitoring experts can assist you to use both these tools to streamline and troubleshoot your system.

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    Cisco Nexus switches are engineered to provide the throughput, scale, resilience, cloud readiness, density, security and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting expertise to assist your business to create an optimal switch topology, build pilot environments to confirm your switching solution, deploy Nexus switches, create and implement effective policies, perform security vulnerability tests, set up advanced monitoring and alert systems, consolidate network resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) features incorporated into Nexus family of switches. Progent can also help your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you assess if you should move up to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide online or on-premises integration and troubleshooting services to assist you to design, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless APs to accommodate your unique office design, construction, and expected network traffic.

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    Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.

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    Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and post-migration Call Center support services.

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    Progent offers small and mid-size organizations overflow or comprehensive Help Desk call center support for telecommuters.

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    Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller solutions.

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    Progent offers three essential kinds of Helpdesk services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your clients convenient access to a dependable support resource with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a positive image as a key contributor to business performance. Progent's goal is to fix rather than simply record problems.

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    Progent offers affordable remote consulting to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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