Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Ontario organization to select the appropriate tools and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers support services that go from as-needed guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Ontario, California organizations to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and unified management.

Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local users and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent can help your organization to maintain your current conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to configure and manage Skype for Business client software to accommodate your remote employees. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help your business to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Ontario, California organization, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming raw information into valuable understanding of your business.

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    Consulting Services Remote Access

    Cisco's security and remote access technology for small to mid-size companies offer a full array of manageable security hardware and software to let you protect your wired and wireless information system. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate goals.

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  • Amazon AWS enterprise hybrid cloud solutions Programmer
    Amazon AWS enterprise hybrid cloud solutions Programming Firm

    Progent can provide affordable online consulting to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to create all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed support to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.

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    Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, scalability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's network experts can deliver cost-effective remote engineering, technical support, and training services to help your company to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your information system.

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    Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

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    Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern security features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.

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  • Lync Server 2013 Instant Messaging Consult
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    Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN calling. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence experts offer online and onsite support to assist you to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.

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  • Project Planning Specialist
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    For advanced project management support, Progent can provide the services of veteran information technology professionals with years of experience in technology management, application development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise customers adhere to leading practices to ensure that strategic projects are completed on time and on budget.


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