In addition to providing rapid access to top-tier network consultants and subject matter experts to help Ontario, California businesses to resolve discrete technical issues or strategic projects, Progent offers temporary supplemental staffing to deal with more generalized assistance like desktop help, IT management, and Call Center services. Temporary staffing can help organizations to deal with planned or unplanned surges in demand for network services, which may be caused by scenarios such as company mergers, data center moves, technology upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill gaps resulting from the absence of in-house staff members because of scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Temporary IT Staffing Program
Progent's temporary staffing services give businesses the ability to react to surges in demand for IT services without being saddled with the expense and delays that come with vetting and hiring appropriate IT help and without the burden of increasing your full-time staff size.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Center Service
- Rapid access to seasoned network professionals
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your full-time IT team
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
- Close relationship with a top-level, full-service source for IT expertise
Progent's shared Help Desk program is a specialized on-going staff augmentation option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their internal network personnel and Progent's extensive pool of IT support specialists. Working as a transparent extension of your in-house Call Center, Progent's co-managed Call Center program is a collaborative service alternative based on by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network expertise for organizations across the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Ontario, California Companies
Progent's veteran roster of certified consultants and technical experts offers Ontario, California companies a broad range of online technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:
Contact Progent for Short-Term IT Staffing for Ontario, California Companies
To learn more about Progent's short-term staffing services for Ontario, California organizations, call 800-993-9400 or visit Contact Progent.