Immediate Phone Consulting for Ontario California UNIX, Linux, or Solaris NetworksFor small and midsize companies located in Ontario California, Progent offers technical support for networks based on UNIX or Linux or for environments that feature a mix of UNIX and Microsoft technology. Progent has provided remote troubleshooting to companies in every state in the U.S. (Refer to Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for challenging infrastructure problems, plus the services of CISA and CISSP-certified security engineers to handle advanced security design and business continuity preparedness.

Progent's remote technical support services offer exceptional leverage because they have the practical experience and the sophisticated technology to solve most network issues rapidly. This reduces immediate costs since solutions take up fewer chargeable minutes. Online support also eliminates the cost of dispatching an engineer to your office. Your organization benefits additionally in incidental expenses by reducing or eliminating system outages and related costs due to business disruption, disgruntled customers and vendors, idle workers, and distracted management.

Progent's billing policy for online help is structured to maximize the impact of your network support investment. Progent charges per minute for phone consulting, so you pay just for the support that you actually get. Unlike many online service organizations, Progent imposes no startup charge or minimum job duration. Progent's per-minute billing unit and clean policy for billing do away with scenarios where speedy. minor solutions manage to end up as substantial tabs. Progent's penchant for disposing of problems efficiently results in your company spending less cash.

Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned a set of customized tools and field-proven methodologies which ensure the highest level of efficiency for remote engineering help and repair for small and midsize business information networks. Progent offers secure Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN access enables the experts of Progent's online support team to communicate with your company's network without compromising corporate security.

Progent's proprietary service reporting system maintains detailed histories of the service that Progent's customers have been provided. Progent's team service personnel have the benefit of the specifics of assistance delivered to every client by every engineer. This archive of problems and repairs is stored as a conveniently exploitable proprietary knowledge base that allows Progent's online support experts to communicate their knowledge company-wide to make sure that the value of Progent's technical support improves over time. Progent's high-level certifications and close associations with important vendors such as Cisco and Microsoft make available other vast technical databases and allow quick access to manufacturers' internal product engineers with the result that Progent's online consulting experts are able to determine the most efficient resolutions in the least time.

Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's remote support in Ontario California or to find out additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical need for IT support, go to Immediate Urgent Support.

Remote Technical Services Provided by Progent
Progent's remote support engineers have certified skills in an extensive array of disciplines. This wide range of capability enables Progent's engineers to address almost any crisis likely to crop up in a small or midsize business network. Credentials earned by Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.

To help customers with multi-platform networks, Progent also offers the support of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.

Remote support services Offered by Progent to small businesses in Ontario include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a broad range of information technology such as system architecture, email solutions, system and operational security, UNIX/Linux and Windows integration, VMware products for server hardware economization and easy administration, and transitioning from older applications to the latest Windows or Linux-based solutions. Progent's team-oriented methodology for resolving network issues promotes fast escalation, when required, to engineers with task-relevant experience to tackle complex scenarios. This expedites solutions of critical problems, reduces network downtime, and lowers service expense.

    Progent's UNIX and Linux consultants can provide urgent phone-based help for troubleshooting anomalies within UNIX/Linux systems based on popular variants of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux platforms for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco CCIE for High-level Network Problem Solving
    Cisco CCIE Consultants for Ontario CaliforniaThe Cisco CCIE certification is the premier recognition for network infrastructure engineers, and validates a consultant's networking knowledge at the expert level. CCIEs know how to resolve even the most difficult issues surrounding network infrastructure design, installation, management, security, and problem solving. Cisco CCIEs work closely with Cisco's in-house engineers in analyzing anomalies with IOS network management utilities and coming up with alternate approaches or locating software patches. CCIEs represent an exceptional value since their broad experience enables them to resolve the most intractable problems rapidly. In many instances, less experienced consultants can wrestle for many hours or even days with identical problems that a CCIE can fix in a few minutes. Few support providers make Cisco CCIEs available to support small and medium sized businesses. Progent offers fast telephone contact with a CCIE so you can receive urgent support for severe network infrastructure issues that are lowering business productivity but are outside the comfort zone of your ordinary IT maintenance group or consultant. Progent's Cisco CCIE consultants can interface to your environment via advanced on-line support technology in order to perform quick, secure, and economical analysis and remediation. Progent's Cisco-qualified CCIEs can provide expertise in all of Cisco's top-selling selection of networking appliances such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as VPN solutions.

  • Authorized Windows Support
    Windows Expertise for Ontario CaliforniaProgent's Microsoft-expert online service experts can deliver computer problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can help you with a broad range of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange 2010 maintenance, SharePoint 2016 migration support, SharePoint Server 2019 design and integration, Microsoft Teams integration, Skype for Business planning and deployment support, Lync Server 2013 management and Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a wide range of remote PC desktop support services including Windows 7 integration, preparing for to 64-bit workstation software, integrating Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Certified System Security Professionals
    CISSP Premier Network Security Specialists for Ontario CaliforniaProgent's qualified CISM and CISSP security engineers can provide a range of system protection services that can enhance the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against attacks or help your company to recover quickly after a serious penetration. Security consulting services available from Progent include: comprehensive security evaluation using tools such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Hydra; rapid recovery from virus and worm assaults; configuring firewalls; designing secure mechanisms for off-site and mobile communication; protecting your messaging system against viruses, spam and DHA attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online consulting support to help businesses of any size integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that combine local resources along with public cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Additional Support Programs Available from Progent
Progent can provide the services of world-class online consulting experts for contract projects that small businesses often need. Progent's charges for ongoing consulting tasks are set according to the level of expertise of the consultants involved. Progent's experience with these special fields of computer technology enables clients to complete critical initiatives within budget and on time. Progent's project-based remote consulting solutions include:
  • Call Center Expertise
    Progent's Help Desk service offerings for small companies with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk services are a convenient solution for smaller organizations who lack the budget to create an in-house Help Desk Call Center but who require fast access to a dependable Help Desk Call Center with professional phone support plus the technical depth to escalate complex problems to high-level consultants.

    Progentís shared Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the leading professional services automation platform for handling end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can aid you in building an effective new Call Center or improving your existing one, identifying or customizing Help Desk Call Center application software to address the special needs of your corporation, or providing occasional online staff to reinforce your internal Help Desk group to handle high-demand scenarios such as software migrations, major upgrades, or installing brand new applications.

    Progent's Help Desk staff of experienced network consultants gives your computer users in Ontario California instant assistance from a dependable technical support group with years of background delivering phone help and online repair service for networks powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Call Center perception as a crucial driver of company efficiency, and Progent's target is to solve and not simply track IT problems.

  • Business Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Experts Group offers phone-based and in-depth engineering support and training in special business application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, programming, and education for popular Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Office Excel. For more information on Progent's consulting, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Mac professionals can nurture the creative aspect of Macintosh computing by delivering remote consulting services and training in graphics, sound, and video. Progent's consultants can provide expertise in a large selection of Macintosh creative tools including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with special jobs like scanning or digitizing audio/video or setting up an audio/video production facility.

    Remote Network and Server Monitoring Support
    Progent offers companies in Ontario California online network and server monitoring support powered by MS System Center Operations Manager network monitoring and reporting, customized by Progent to suit your environment so that your IT support is proactive and automated. By uncovering potential problems before they grow into network outages, system monitoring can head off inconvenient and costly information system breakdowns. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or environments powered by a variety of OS platforms.

How Your Ontario California Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency phone-based support with UNIX, Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Emergency Phone-Based Help, call 1-800-993-9400, or see Contact Progent.

Inland Empire Contact Information:
Progent offers consulting services and onsite technical support throughout San Bernardino and Riverside Counties.

Onsite IT Consulting
Progent locations in Inland Empire

City Address Phone Link
Ontario Ontario Airport Center, 337 N Vineyard Avenue Suite 400
Ontario, CA 91764
United States
(909) 687-2199 Ontario Network Support Services
Riverside 3610 Central Ave, Suite 400
Riverside, CA 92506
United States
(951) 900-8770 Riverside Network Support Services
San Bernardino 473 E. Carnegie Drive, Suite 200
San Bernardino, CA 92408
United States
(909) 543-0600 San Bernardino Network Support Services




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  • Les Kent has a 35-year track record of successful technology integration, corporate management, marketing, and operations. He has shown a talent for creating elegant IT solutions while working as a system architect, software developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global corporations.

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    Fault Tolerant Mutli-location Network Computer Consultants

    Progentís Disaster Recovery/Business Continuity specialists have extensive experience helping small and mid-size organizations to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, backup/restore solutions, and transparent maintenance. Progentís business continuity experts can assist you to plan and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery specialists can help you to design, deploy, and support fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and multi-location hot backup centers.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized control of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.

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    Microsoft Data Protection Manager 2012 Online Support

    Progent's Microsoft-certified consultants can provide remote or in-person support to assist businesses of all sizes to design, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent's certified database consultants can provide small and midsize businesses remote support for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include software installation and configuration, application design and coding, management services, replication solutions, storage management, performance optimization, data migration, information security, backup and recovery options, troubleshooting, and webinar training.

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    Progent offers three basic types of Help Desk support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your clients convenient access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's focus is on giving the support Help Desk a positive image as a key contributor to business performance. Progent's target is to resolve and not simply report problems.

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    Colocation sites make it possible for companies to share enterprise-class facilities for housing network equipment that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation strategy such as selecting and migrating to a colocation site, designing system architecture, specifying required equipment, on-site and remote troubleshooting, establishing online network administration, and education your support personnel.

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    Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern security environment that spans your data center and cloud assets and protects all users at any location with any endpoint device.

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    SMS Server Upgrade Support and Integration

    Progentís Microsoft certified consultants provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical applications quickly and automatically to appropriate workers, reduce software expense and stay compliant by determining patterns of usage, enhance Windows security by improving your knowledge of weak points and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.

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    Microsoft Teams firewall Specialist

    Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

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    24x7 NetDocs and iPhones Consultant

    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide remote guidance from NetDocuments consultants who can help your law firm to design, configure, administer, optimize, or debug a document management system solution powered by NetDocs.

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    SQL Server 2019 Machine Learning Server On-site Support

    Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast remote or on-premises contact with consulting experts in system design and integration, software programming, SQL Server management, and network security.

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    Azure Stack integration Specialists

    Progent can assist companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the typical errors small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and to integrate Apple iOS devices and Android smartphones and tablets.

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    Progent can show you how to prepare and execute an efficient migration to Dynamics GP so that you retain your data, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and minimize business interruption by creating and executing a smart migration plan. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that work seamlessly with Microsoft Dynamics GP.

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    Technology Consulting Mid-size Company

    Progent offers IT services for mid-size companies with 100 to 250 system users. The medium size business or work group has typically been an overlooked segment of the market for IT support expertise. The overhead and service delivery practices of large outside support organizations make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT system whose complexity and sophistication are frequently comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and proactive server monitoring, significantly lowers the network maintenance costs of a small-medium business while offering the mid-size company with big-company service from professional, world-class consultants with background in a broad range of small business technologies. If your mid-sized company or small business is looking for levels of IT support appropriate for a mid-size organization without paying big-company prices, call Progent.

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    Remote Server Management Cards Consult

    Remote management cards give network administrators full control over a server without the requirement for an on-site visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can use these remote server management cards to deliver low-cost off-site technical help. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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