Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Ontario company to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Ontario, California businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, backup/restore solutions, and unified management.
VoIP Integration for Teleworkers
Extending the company PBX system to include remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a remote VoIP environment that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their current Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older IP voice products, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate firewall
such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and provide as-needed configuration and debugging expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Ontario, California business, call 1-800-993-9400 or visit Contact Progent.