Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Ontario company to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Ontario, California businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, backup/restore solutions, and unified management.

VoIP Integration for Teleworkers
Extending the company PBX system to include remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a remote VoIP environment that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older IP voice products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and provide as-needed configuration and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Ontario, California business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Widows Server 2012 R2 Hyper-V improves virtualization in key areas such as multitenancy, agile network infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to deploy and manage virtual servers to cut network costs and enhance availability.

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    Network monitoring ordinarily involves observing a system's resource usage to help identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be deployed to monitor multi-OS networks where Linux and Windows coexist. Progent's network support engineers can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux support professionals provide small businesses and developers assistance with managing and servicing UNIX and Linux systems that work with Microsoft-based products.

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  • Antispam Design and Installation
    Consulting Anti-Spam

    Email Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and anti-virus aggregation offering. Progentís certified email security consultants can help you develop an email safety plan that features antispam and virus defense technologies and policies.

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  • Technology Professional network asset documentation management
    Consulting IT documentation management

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it.


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