Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Ontario company to pick the right tools and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and returns maximum business value. Progent can provide support services ranging from as-needed guidance for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Ontario, California companies to succeed with any facet of building a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk services, data security, data protection solutions, and centralized management.
IP Voice Solutions for Remote Workers
Extending the corporate PBX system to accommodate remote users is vital to maintaining a productive work-at-home solution. A variety of cloud-based digital PBX platforms are popular with SMBs to server remote users. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a remote VoIP environment that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their current Cisco IP voice environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM manages other mixed media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with users working beyond the corporate firewall
such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and provide on-demand configuration and troubleshooting services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Ontario, California business, phone 1-800-993-9400 or go to Contact Progent.