Enlarging your telecommuter workforce can have a major impact on network infrastructure, security, and company workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Ontario organization to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from on demand expertise for helping you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Ontario, California businesses to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, data security, data protection solutions, and streamlined management.

IP Voice Solutions for Remote Workers
Extending the business PBX environment to include remote users is vital to supporting a productive work-at-home solution. A variety of cloud-based IP voice platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or legacy products for IP voice management. Progent can help organizations of any size to design or tune a telecommuter IP voice service that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these VoIP solutions and provide as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Ontario, California company, phone 1-800-993-9400 or go to Contact Progent.