Progent's Ekahau-certified Wi-Fi site design experts can assist your business to design, implement, tune, manage and troubleshoot a Wi-Fi solution optimized for your environment. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Microsoft Windows Server Update Services allows information technology managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings management, inventories network assets, protects against company data leakage, performs health reporting, allows safe self service, and delivers a common control mechanism for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help businesses of any size with any facet of planning, installing, operating and repairing a SCCM solution for local, cloud-based, or hybrid environments.
Progent offers affordable remote support to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
System Center 2016 Operations Manager is designed to promote consistent performance and dependable availability for critical workloads by offering centralized, mixed-platform monitoring of IT infrastructure deployed across local datacenters and cloud environments. Progent's consulting team offers advanced remote and onsite support to assist organizations of all sizes to design, implement, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's professionals offer experience in multiple disciplines relevant to mobile connectivity such as system infrastructure, Activesync, wireless security, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft certified professionals can save your company time and money by applying their wireless experience to help you select and configure wireless access technologies that make sense for your company. Progent can also tune your IT architecture so that mobile handhelds perform better.
Progent's consultants can assist your company to evaluate the value of Microsoft Lync Server for your business and can assist you to plan and execute a deployment of Lync Server that consolidates the control of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist your company to carry out a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and offer training and ongoing support for Lync Server 2010 and other Microsoft products.
Progent's certified security experts can run NodeZero-based penetration tests to verify your security defense tools and policies are correctly set up and effective.
Progent's proven ransomware recovery consultants can help your business to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's managed services for software/firmware update management offer businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent provides companies of any size professional support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you design a comprehensive security strategy and select the right technologies from a variety of vendors to support your security goals while sticking within your spending restraints.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and troubleshooting SCOM environments and can provide companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious issues uncovered by SCOM 2012.
Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the particular needs of your company. High availability co-location sites are especially attractive to small companies because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to create an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for typical small organizations. Progent is ready to help you reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a full array of consulting and maintenance services.
Progent can assist small and medium-size businesses to set up VoIP technology to give their at-home workforce the advantage of seamless extensions of the company phone network.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their connectivity hardware like routers, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or identifying the cause of performance issues.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.
Progent offers businesses of any size expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a detailed security strategy and choose the right products from a variety of vendors to achieve your security objectives while staying within your budget limits.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Windows 11 consultants offer a variety of services to support Windows 11 including cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined deployment, and Help Desk services.
For more than two decades, Progent's consultants have delivered affordable IT planning, configuration, debugging, cybersecurity, and development for information networks of all sizes.
Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine on-premises IT assets as well as one or more public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of cloud integration support services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's Network Help Desk Outsourcing Services for desktop support are intended especially for small organizations who require fast access to a Help Desk Call Center with professional telephone support and full escalation capability but who must operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Optional Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.
If you are a network consultant with system support experience, teaming with Progent and assisting Progent's customers will expand your abilities via collaboration with our staff of mutually supportive, high-output consultants. Progent's focus on providing network consulting and computer help to small and midsize businesses will offer you the chance to consult closely with business leaders and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network provides the most advanced tools for off-site support and wireless access to allow you to come up with fast solutions when you troubleshoot business-critical issues.
Progent can help you to design, implement and manage a backupup/restore plan based on MSP360 Backup software to protect your resources residing on any major public cloud. Progent offers monitoring and remote management to protect against data loss resulting from human mistakes, system glitches, ill-intentioned insiders, and malware attacks like ransomware.
Progent's Test and Training Lab at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and building training systems for new technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot environments, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that signifies mastery in network security audit and control. Certified by ANSI, the CISA credential has consultants undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant able to help companies in the areas of IS audit services, information technology administration, systems and architecture lifecycle, IT support, protection of information assets, and disaster recovery preparedness.
For small companies considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a more manageable and safer Active Directory implementation. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with data security requirements, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and higher availability.
24-Hour Network Consultants System Center Management Packs
Progent's Microsoft consultants provide small and medium size businesses enterprise-grade consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for change and deployment management. Configuration Manager 2007 is Microsoft's new title for the change management solution previously called Systems Management Server. Configuration Manager provides a variety of new features to SMS Server including comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified engineers can help you use SMS Server or System Center Configuration Manager economically for automated operating system and application software deployment, security patch control, software metering, and licensing compliance. Progent's engineers can also help you to migrate smoothly from Systems Management Server 2003 to Configuration Manager.
Progent can assist small and mid-size companies to configure unified endpoint management solutions for maintaining devices used by an offsite workforce.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small and midsize companies a range of cost-effective solutions for replicating and recovering vital workloads such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to achieve an advanced state of fault tolerance and disaster recovery capability at an affordable price.
Progent's managed services for patch management offer organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like alarms and health monitors.
Progent's ProSight family of managed IT services are designed to provide businesses who have minimal in-house IT administration and support staffs with low-cost help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed IT services include fixed IT management costs, automation of routine management processes, ongoing adoption of new technology, smooth transition from legacy systems to current solutions, improved alignment of information technology with strategic goals, access to seasoned IT consultants, and freeing up management to focus on business rather than fast-evolving computer technology.
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can afford a degree of network stability that was previously reserved for enterprises. Progent can provide several RMM solutions delivered as low-cost service packages created to help your company to identify and resolve a most IT network problems before they can hurt your business.
Progent's certified professionals can assist you to evaluate the possible advantages of Hyper-V-based server virtualization for your company, perform pilot installations to verify Hyper-V's compatibility with your line-of-business applications, assess your network and server infrastructure for smooth performance with virtualization technology, assist you in moving to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and manage Hyper-V, provide world-class consulting help for improving the security of your virtual servers, design and test business continuity processes that optimize system availability, and deliver continuing consulting and technical support including affordable online repair and comprehensive Help Desk services.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.