Microsoft-Certified Consultants
System Center 2012 R2 Operations Manager:
Consulting and Deployment Support
Additional Topics of Interest
Windows PC Simulation on Mac Troubleshooting
VirtualPC for Mac Help and Support
For businesses with a mix of Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-only software on an Apple Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Windows-based computer to run Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you can run Windows applications locally. Progent's macOS and Mac OS X technology consultants can help you to maintain these products for using Microsoft Windows programs on your Macs and can in addition help your organization to evaluate and install third-party products for Microsoft Windows PC emulation.
Ubiquiti UniFi wireless LAN Specialist
Consultants Ubiquiti UniFi Wave 2 WiFi AP
Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can help organizations to determine the benefits of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, configure, and position UniFi wireless access points for your required signal coverage and performance.
Computer Engineer Supplemental Support Desk
Support Outsourcing Shared Service Desk
Progent's Microsoft and Cisco certified Consultants provide three ways to help mid-size and large companies develop an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk application programs available and decide what packages might be too costly, miss key functions, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated workers.
24x7x365 SharePoint 2016 PowerShell Engineer
SharePoint 2016 Taxonomy Technical Support
Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Consultant Services Microsoft Exchange 2010 Upgrade
Engineer Microsoft Exchange Server Upgrade
Progent offers comprehensive support for every phase of your Exchange 2010 migration with services that include end-to-end project management services, site prep, project design and documentation, cost estimates of all new software and hardware required, recommended sourcing, system verification at client site or at Progent's testing lab, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for client's IT group and end users.
Integration Support Exchange 2003 Upgrade
Exchange Server 2003 Upgrade Integration Services
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.
After Hours Microsoft Experts System Center 2016 and Skype for Business Integration Support and Integration
System Center 2016 and VMware Integration Computer Consulting
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Consultants Windows 2008 Server
Windows 2008 Server Remote Support Services
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth familiarity with designing and integrating cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s consulting services can assist you with planning, installing, managing, and supporting Windows Server systems that maximize the business value of your IT system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
ransomware cryptoworm recovery Consultancy
ransomware cleanup and recovery Specialist
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
Internet Carrier Selection Professionals
Consult Metro Ethernet
Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your organization to assess or enhance your ISP services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Aironet 3700 Access Point IT Services
Aironet 1600 Access Point Computer Engineer
Progent's Cisco certified wireless networking consultants offer economical online and on-premises support for both end-of-life and modern 802.11ac Aironet wireless APs and Progent can help your business to plan and maintain wireless environments that include indoor and outside/industrial Aironet access points.
Technology Consulting Cisco CUBE and ISR Routers
Cisco CUBE and ASR Routers Technology Consulting
Progent's Cisco-certified SIP infrastructure experts can help your business to design, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable remote or onsite expertise to help businesses to move efficiently to a modern unified communications environment that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.
Microsoft System Center Operations Manager Network Consultants
Largest Remote Monitoring and Reporting Online Consulting
Medium-size companies can get all the advantages of Microsoft Operations Manager and have fast access to Progent’s Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced IT service packages, medium-size organizations can select a simple co-sourcing service program based on Operations Manager with server monitoring, proactive alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer mid-size company information systems enterprise-class reliability, security and performance.
Cisco VoIP Phones and Collaboration Integration
Telepresence IT Consultants
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
An index of content::
Office 365 Exchange Online and on-premises Exchange Technical Support Services
24/7 Troubleshooting Office 365 authentication
Progent can help you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly integrate local and cloud products and services.
Wireless Site Survey Support and Integration
Remote Wireless Site Survey Remote Technical Support
Progent’s Wireless Site Survey helps you to design and implement a WiFi LAN adapted to your environment, providing you a wireless solution that has the reception, performance, load-handling capability, QoS, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.
24-Hour Apple OS X Network Engineer
24x7x365 Macintosh OS X Engineer
Progent's experts can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with Apple Mac applications. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad synchronization, or moving to iCloud. For business networks built exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.
MCSE Expert Certified Forefront TMG Firewall Technical Consultant
Forefront TMG Firewall IT Consultants
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a one-server solution for an array of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and improve availability. Progent's Microsoft engineers can help you to plan and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Unity Network Engineer
Cisco Certified Expert Contact Center Computer Consultants
Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the center of Cisco's collaboration platform. Unified CM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating with apps that include Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable remote and on-premises expertise to help organizations of any size to create and administer CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum business value. Progent can assist with any aspect of Unified CM support and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server clustering systems for survivability, capacity planning, and integration with Exchange and Skype for Business.
Security Penetration Testing Security Consultants
Consulting Services Stealth Penetration Testing
Stealth intrusion testing is an important component of any comprehensive IT system security strategy. Progent’s security experts can run extensive penetration checks without the knowledge of your organization's internal network support resources. Stealth penetration checking shows whether existing security defense systems such as intrusion detection alerts and event history monitoring are correctly set up and consistently observed.
24-7 Programming Companies Amazon AWS migration
Integration Firm Amazon Web Services hybrid cloud solutions
Progent can provide cost-effective remote consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Microsoft Certified Expert Dynamics GP ODBC Consulting
Dynamics GP eConnect Consultant
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design custom line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you track your business more effectively, transforming uncooked information into useful understanding of your business.
Cisco Switch Networking Consultancy Services
Cisco Switch Troubleshoot
Progent's Cisco CCIE network infrastructure experts can assist you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software expertise.
Cisco VoIP Phones and Collaboration Online Help
Information Technology Consulting Jabber
Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.
Dynamics GP VBA Professional
Consulting Dynamics GP Software Development
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that let you track your business more effectively, transforming uncooked information into useful understanding of your company and customers.
Windows 7 Upgrade Consulting Services
Microsoft Windows 7 Evaluation Support
Progent's Microsoft certified consultants offers offsite and on-premises consulting expertise to help you to manage, maintain, and troubleshoot computers powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and remote network monitoring and alerts.
Exchange 2013 Availability Specialists
Microsoft Expert Exchange 2013 Project Planning Support
Exchange Server 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers important new features plus a redesigned structure. These improvements affect vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent also offers affordable remote support and management for Exchange Server 2013.
CRISC Certified Information Risk and Information Systems Control Officer Engineers
Consultant CRISC Certified Risk and Information Systems Control
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Cisco Architecture IT Outsourcing Companies
Cisco System Consulting
Progent's Cisco CCIE network consultants can help you to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Immediate System Testing Consulting
24-7 Business Continuity Testing Technology Professional
Progent's Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, creating efficient migration procedures, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent customers without adequate in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.
Top Rated MCSE Expert Certified Windows Server 2012R2 Virtual Fibre Channel Network Consulting
Windows Server 2012 R2 Clustering Professionals
Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support staff, create a corporate-wide security plan, streamline IT administration, help with creating applications, and build and test a DR/BC plan.
64-bit Server IT Consulting
64-bit Migration Consultant Services
Progent’s Microsoft-premier engineers can help your organization to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit processing, plan an efficient migration strategy that minimizes operational interruptions, and provide economical, professional online help to assist your company to install 64-bit operating systems and application programs on your current computers.
Knowledge Transfer Setup and Support
Knowledge Transfer Consultants
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Small companies who utilize familiar freelance service providers or who maintain internal support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more robust, protected, and efficient.
Engineer CIO
Remote Chief Information Officer Network Engineer
Progent offers the part-time or temporary assistance of a veteran CIO who can provide a broad perspective to help you pick and support IT technology to match your current needs and that can serve as a firm basis for your future growth. Progent's part-time Chief Information Officer services provide financial leverage to organizations trying to maximize the benefits from their network investment but who are without the budget or hesitant to add another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading OS platforms and networking technologies plus a wide range and business applications, Progent is in an ideal situation to provide objective recommendations along with advanced technical help for creating information systems that fit the special requirements of your organization.
Network Consulting Companies Microsoft SQL Server 2005
24/7 Sharepoint Server Information Technology Outsourcing Firms
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can show you how to design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
SonicWall TZ400 Firewall Information Technology Consulting
SonicWall TZ600 Firewall Security Group
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate practices.
ProSight Remote Server Management Integration Support
ProSight Remote Server Management Specialists
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they can impact your business.
Microsoft Hyper-V Virtual Server Online Consulting
Windows Server 2012 R2 Hyper-V 3.0 Consultants
Progent's network consultants can assist you to analyze the possible benefits of Hyper-V-based virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network infrastructure for optimal performance with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT personnel to monitor and manage Hyper-V, provide world-class consulting support for enhancing the security of your virtual servers, establish and test business continuity procedures that optimize network uptime, and deliver ongoing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.
MySQL Community Edition Class
MS Certified MySQL Clustering Consultant Services
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS administrator or software programmer and can help businesses of any size to configure and manage MySQL within a dependable IT environment that provides high levels of performance, scalability, and protection. Progent also has experience assisting companies port databases from Oracle to MySQL.
24-Hour On-site Technical Support Windows Server 2012R2 Security
Windows Server 2012R2 Security Support Services
Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security strategy, automate IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
CCIE Expert Certified Jabber and OAuth Integration Support
Integration Jabber Voice Messaging
Progent's Jabber consultants offer remote or on-premises expertise to assist organizations of all sizes to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the technologies that make up creating an end-to-end Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Certified Microsoft Partner Support Outsourcing
Network Consult Certified Microsoft Partner
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business better technical solutions for your information network.
Engineer Computer Security Vulnerability Evaluation
Specialists Network Security Assessment
Progent has created special network security packages designed to deliver larger institutions an objective and thorough network security audit from a team of premier security consultants. All Progent's network security assessment packages feature a suite of procedures including automated scans from within and from outside your corporate security perimeter, expert analysis of scan results by accredited security engineers, production of a paper explaining the findings, plus a live high-level executive summary and an in-depth live outbrief for internal IT managers.
CISSP Certified Expert Professional Service Reports
Services Documentation Technical Support
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small support organizations who offer minimal documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation sent by every staff member to every client. The discipline of detailing and archiving service records allows more effective service and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Microsoft Support Group
Microsoft Office System Technical Support Firm
Progent’s IT outsourcing services offer budget-friendly network support for small businesses. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing network support budgets to increase in a more moderate and manageable manner than is possible by building up a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and highly available system foundation for your vital applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.
Security Audit Services CISA Certified Auditor
CISA Certified Security Audit Services
The CISA accreditation is an important qualification that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to assist companies in the areas of information systems audit process, IT enforcement, network assets and infrastructure lifecycle, information technology service delivery, protection of information assets, and business continuity preparedness.
Les Kent has a 35-year history of effective network integration, executive management, sales, and operations. He has shown a knack for developing sophisticated information technology solutions while working as a network architect, programmer, project manager, deployment expert, and problem solver for small companies, new ventures, and major enterprises.
24/7 NetDocuments Specialist
NetDocuments Migration Professionals
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent can provide online access to NetDocuments experts who can help your law firm to design, configure, manage, tune, or troubleshoot a document management system solution powered by NetDocs.
MCSE Expert Certified Amazon MWS integration Developer Firm
Amazon Marketplace Web Service development Programming Company
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Top Server Management Setup and Support
Virtualization Consulting Services
With virtual server technology, companies are able to run multiple virtual servers on a single actual server. Virtualization technology enables businesses to enjoy all the benefits of server segmentation, while avoiding the expense that goes with purchasing extra server equipment. Virtualization is also the enabling technology for private clouds, which provide major benefits such as lowering the costs of hardware, datacenter facilities, and administration while enhancing information protection, system reliability, and disaster recovery. Other useful server management options are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you with all areas of server virtualization and administration to allow your company to contain expenses and conserve time.
Teleworker Integration On-site Technical Support
Remote Troubleshooting Telecommuter Integration
Progent has two decades of experience helping small and mid-size organizations to design, install, optimize, manage, and troubleshoot IT networks that support telecommuters.
Wireless Onsite Technical Support
Smartphone Remote Troubleshooting
Progent’s consultants provide experience in multiple disciplines relevant to mobile networking including network infrastructure, Activesync, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft certified consultants can save your organization work and money by using their wireless background to help you choose and integrate wireless networking solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that wireless data devices work more reliably.
Expert Microsoft Certified Microsoft Windows Cluster Engineer
Immediate Fault Tolerant Server Clustering Consultant Services
Progent offers Microsoft Windows Cluster Server assistance to help your organization deploy fault-tolerant server clusters that can provide 100% operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By assisting you t create zero-downtime clustered server solutions around Microsoft Windows Clustered Server 2003, Progent’s Premier Windows consultants ensure that your high availability server clusters are configured to maximize the business advantage of your information network.
Dynamics GP Customization Specialist
Business Portal for Dynamics GP Professionals
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your company and customers.
Technology Professional 64-bit Computing
64-bit Upgrade IT Services
Progent’s Microsoft-expert engineers can help you to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit processing, design an efficient migration strategy that minimizes business interruptions, and deliver inexpensive, expert online support to assist your organization to configure 64-bit operating systems and application programs on your current computers.
24 Hour Exchange 2007 IT Consultant
Microsoft Exchange 2007 Engineers
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Support Services Microsoft System Center Operations Manager
System Center Operations Manager Onsite Technical Support
Progent provides a variety of IT support bundles for small businesses. These information technology outsourcing and network monitoring solutions are built around the proactive problem handling capabilities of Microsoft Operations Manager 2007, a next-generation server and system support software platform that monitors the reliability, performance, and security of your information system and identifies potential problems before they can disrupt your system. With Progent's affordably priced IT support programs, small organizations can select a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
Consultant Hourly Cost Outsourcing Firm
Small Business IT Outsourcing Firms Consultant Prices
Progent's pricing model is to charge for remote support and on-site help per minute. As a result, you are invoiced exclusively for received support. Progent does not impose a more expensive rate for after-hours or urgent support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no minimum fee and requires no retainer for services delivered during regular business hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big invoices for quick solutions so you will not be forced to permit less critical problems to fester.
Windows 10 Upgrade Consultant Services
Microsoft Certified Windows 10 Provisioning Online Troubleshooting
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and post-migration technical help.
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