Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, performs health reporting, enables secure self service, and offers a common point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help you with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Progent can provide one-on-one training designed for people who wish to expand their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for macOS and Mac OS X applications.
Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers important innovations plus a redesigned structure. These enhancements favorably impact key IT areas like manageability, availability, security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
Progent has supported Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, software development, education, and debugging since the platform's original release. Progent offers advanced expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and implement a cost-effective upgrade from a a legacy version of GP to the newest version of Microsoft Dynamics GP.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a repeatable process for restoring applications and services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and administer a disaster recovery system based on VMware SRM.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's Cisco-certified wireless networking experts can help organizations of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the performance, range, capacity, expandability, security and manageability needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and on-premises support for end-of-life and current 802.11ac Aironet APs and Progent can help you design and maintain deployments of indoor and outdoor Aironet APs.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any potential problems can be resolved before they can impact your business.
Progent can provide cost-effective online support to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create cloud-based or hybrid cloud environments that seamlessly integrate Amazon AWS services. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and within budget.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent’s wireless engineers can help small businesses plan, select, test, configure and support protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of security that equals or exceeds wireline interfaces. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and deploy the wireless connectivity solutions that match your company needs.
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or on-premises configuration and troubleshooting support to help you to plan, configure, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless APs to accommodate your specific workplace layout, construction, and expected network traffic.
Progent provides three essential types of Contact Center support including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your customers convenient access to a dependable support group with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected reputation as a key contributor to company productivity. Progent's target is to resolve and not simply record problems.
Les Kent has a 35-year history of effective technology integration, business management, sales, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a system architect, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major corporations.
Progent's certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Application Publishing with ISA Server 2006 provides more protection of intranet applications while enabling increased productivity by making these applications available to legitimate remote users. ISA Server helps guard corporate applications, services, and data across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you design, deploy, configure, and maintain Internet Security and Acceleration Server on your network so that your business benefits from a highly functional and affordable combination of security, convenience, and speed.
Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that combine physical IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services such as Azure hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important applications quickly and reliably to appropriate workers, lower product costs and stay compliant by determining patterns of usage, enhance Windows security by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.
Progent provides customers the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients deserve to know that their computer service providers have formal testing plus broad practical backgrounds so that Progent's clients can engage Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly superior vendor assistance than is available to uncertified service providers, allowing Progent to deliver customers a better level of IT support. In other cases, major credentials such as CISM or CISSP for network security can help enterprise clients to show compliance with regulatory requirements by using the services of recognized IT professionals.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based upon proven virtualization architectures that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented level of vendor independence.
Progent offers the support of certified consultants and experienced database application programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and certified data security consultants to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.
For custom application creation, Progent can provide software design experts to produce line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management, staff, develop a corporate-wide security strategy, automate network management, help with creating applications, and generate and validate a DR/BC plan.
Progent's service experts in Mac and Windows technology can show you how to combine Mac and Windows computers into seamless networks with full sharing and workgroup functionality. Allowing productive cooperation among a variety of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Windows and Apple service makes it possible to offer expert assistance to businesses that rely on these technologies to maintain their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows network.
Small to middle size companies can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified network support experts. With Progent's economically priced IT service packages, small organizations can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class availability, security, and productivity.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to track your business more effectively, turning raw data into useful insights into your company and customers.
Citrix has developed a powerful line of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix virtualization products and show you how to design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Microsoft-certified consultants can provide remote or onsite support to help businesses of any size to design, deploy, administer, and repair a backup system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers as-needed support for fixing especially challenging problems, or comprehensive project management services. Progent can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Power BI experts can help you to design, deploy, manage, enhance or debug your Power BI business analytics solution. Progent can also assist you to organize your source data for Power BI visualizations. Progent can help you implement and administer a local, cloud based, or hybrid network model to run Power BI.
The CISA credential is a globally recognized qualification that signifies mastery in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has candidates pass a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit professional trained to assist businesses in the fields of IS audit process, IT enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding of information assets, and business continuity planning.
Progent’s professionals provide expertise in a variety of disciplines related to mobile connectivity such as network infrastructure, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft certified consultants can save your company work and expense by applying their wireless background to show you how to choose and configure mobile connectivity technologies that make sense for your company. Progent can also tune your IT infrastructure so that wireless PDAs work better.
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of network consultants located in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also assist your business to design and execute a migration to the Flexential facility with services like planning system architecture, recommending hardware components, system configuration and testing, troubleshooting, streamlining online management, and educating your IT support team.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your business to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent’s IT outsourcing services offer affordable network support for small organizations. Whether it includes planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or creating a web-based business application, outsourcing your network technical services can contain costs and minimize risks, permitting network support expenses to increase in a more moderate and controlled manner than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available network architecture for your critical applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's certified SQL Server developers and DBAs offer remote consulting to assist businesses of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any phase of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent offers Microsoft Windows Cluster Server assistance to help your organization implement non-stop clustered servers that can deliver 24x7 operation. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too plan zero-downtime clustered server environments powered by Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows engineers make sure that your non-stop server clusters are configured to maximize the competitive value of your computer network.
Progent can help you to evaluate the many subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid networks that transparently integrate local and cloud-based resources.
For medium-size businesses looking for IT support, Progent can deliver an array of alternatives such as on-site help, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, emergency staffing, site relocation support, application programming, and professional consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides expert on-premises support for fixing technical issues quickly and affordably.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent can provide comprehensive support for each phase of your Exchange 2010 upgrade including end-to-end project management, site analysis, project planning, specification of all new software and equipment needed, suggested sourcing, system verification at customer site or at Progent's testing facility, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous servers, and training for customer's support group and users.
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for critical workloads by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed throughout on-premises systems and cloud environments. Progent's SCOM consulting team offers advanced online and onsite expertise to assist organizations of any size to plan, integrate, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from earlier versions or from other monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete support for your information system.