Additional Topics of Interest

Windows PC Simulation on Mac Troubleshooting
VirtualPC for Mac Help and Support

For businesses with a mix of Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-only software on an Apple Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Windows-based computer to run Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you can run Windows applications locally. Progent's macOS and Mac OS X technology consultants can help you to maintain these products for using Microsoft Windows programs on your Macs and can in addition help your organization to evaluate and install third-party products for Microsoft Windows PC emulation.

Ubiquiti UniFi wireless LAN Specialist
Consultants Ubiquiti UniFi Wave 2 WiFi AP

Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can help organizations to determine the benefits of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, configure, and position UniFi wireless access points for your required signal coverage and performance.

Computer Engineer Supplemental Support Desk
Support Outsourcing Shared Service Desk

Progent's Microsoft and Cisco certified Consultants provide three ways to help mid-size and large companies develop an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk application programs available and decide what packages might be too costly, miss key functions, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated workers.

24x7x365 SharePoint 2016 PowerShell Engineer
SharePoint 2016 Taxonomy Technical Support

Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

Consultant Services Microsoft Exchange 2010 Upgrade
Engineer Microsoft Exchange Server Upgrade

Progent offers comprehensive support for every phase of your Exchange 2010 migration with services that include end-to-end project management services, site prep, project design and documentation, cost estimates of all new software and hardware required, recommended sourcing, system verification at client site or at Progent's testing lab, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for client's IT group and end users.

Integration Support Exchange 2003 Upgrade
Exchange Server 2003 Upgrade Integration Services

Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.

After Hours Microsoft Experts System Center 2016 and Skype for Business Integration Support and Integration
System Center 2016 and VMware Integration Computer Consulting

Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

Consultants Windows 2008 Server
Windows 2008 Server Remote Support Services

The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth familiarity with designing and integrating cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progentís consulting services can assist you with planning, installing, managing, and supporting Windows Server systems that maximize the business value of your IT system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.

ransomware cryptoworm recovery Consultancy
ransomware cleanup and recovery Specialist

Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.

Internet Carrier Selection Professionals
Consult Metro Ethernet

Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your organization to assess or enhance your ISP services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.

Aironet 3700 Access Point IT Services
Aironet 1600 Access Point Computer Engineer

Progent's Cisco certified wireless networking consultants offer economical online and on-premises support for both end-of-life and modern 802.11ac Aironet wireless APs and Progent can help your business to plan and maintain wireless environments that include indoor and outside/industrial Aironet access points.

Technology Consulting Cisco CUBE and ISR Routers
Cisco CUBE and ASR Routers Technology Consulting

Progent's Cisco-certified SIP infrastructure experts can help your business to design, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable remote or onsite expertise to help businesses to move efficiently to a modern unified communications environment that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

Microsoft System Center Operations Manager Network Consultants
Largest Remote Monitoring and Reporting Online Consulting

Medium-size companies can get all the advantages of Microsoft Operations Manager and have fast access to Progentís Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced IT service packages, medium-size organizations can select a simple co-sourcing service program based on Operations Manager with server monitoring, proactive alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer mid-size company information systems enterprise-class reliability, security and performance.

Cisco VoIP Phones and Collaboration Integration
Telepresence IT Consultants

Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.