Additional Topics of Interest

Professionals Lync Server 2013 security
Award Winning Lync Server 2013 Front End Pool Consulting

Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to assess the advantages of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.

Cisco Certified Experts Remote Support Co-managed Support Desk
Shared Help Desk Ticketing Computer Consultants

Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional telephone support and effective escalation capability but who have to operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.

Skype for Business PSTN Gateway Consultant
Skype for Business and iPad Technology Professional

Progent's Microsoft-certified consultants can provide online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco UC. Progent's certified information security experts can help you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.

Microsoft Azure hybrid cloud integration Engineer
Specialists Azure integration

Progent can assist businesses of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.

On-site Technical Support Small Office
Support and Integration Small Business

If you have a small business information system with 10 to 50 desktop clients, Progent's IT outsourcing services free your organization from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing IT consulting service when you require it, providing advanced expertise for key technologies, offering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent gives you an affordable solution for optimizing the profitability of your small business information system. Progent is the intelligent way for small businesses to build and support a reliable and safe IT network and to have quick access to the experienced help typically available only to businesses who are able to support a sizeable internal IT group.

SharePoint Server 2010 Online Consulting
24/7 Help and Support SharePoint Foundation

Progent's Microsoft-certified engineers can provide cost-effective remote technical support and programming services to help your business to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites that can function as portals, extranets, document management applications, blogs, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

Top Ranked SQL Server 2016 and Windows Server 2012 R2 Support
SQL Server 2016 and Hyper-V Consulting Services

Microsoft SQL Server 2016 offers major improvements in speed, scale, security, high-availability, mobile computing integration, and built-in BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Solaris with Windows Consulting
Online Help Windows and Solaris

Progent can assist you to plan and execute an efficient transition from a UNIX-based IT system to a network based on Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce business disruption by developing an effective transition plan that preserves your current assets in UNIX application and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration support, data and application migration, and server and storage transition and economization.

CIO Outsourcing Professionals
Engineer Outsourcing Network Help

Progent is organized deliver comprehensive remote support for all technologies associated with small company IT networks and allows you to outsource a variety of vital, on-demand support services including a temporary Chief Information Officer to provide advanced IT design and budgeting capability, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for major projects such as site moves orOS upgrades, Cisco-certified consultants for building and maintaining fast and reliable network infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or repair mission-critical applications.