For companies that have a combination of Mac and Windows computers, there exist two popular alternatives for using Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Windows-powered computer to run Microsoft Windows applications and access network resources. Virtual PC for Mac emulates Windows on a Mac system so that you can run Windows software directly. Progent's Mac technology support experts can assist your company to manage these products for running Microsoft Windows software on your Apple Macs and can in addition assist your organization to assess and configure third-party solutions for Microsoft Windows platform emulation.
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm full service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security ecosystem that extends across your on-premises and cloud-based assets and protects any user anywhere with any device.
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, non-stop system architecture that takes into account reliability issues involving a wide range of network technologies and processes.
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management and analytics platform that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together workers, clients and vendors unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
When conducting IT tasks for corporate customers, Progent uses a structured methodology driven by defined milestones in order to achieve budgetary, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All phases are documented to provide a detailed summary of technical services performed and to help in ongoing network support.
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a DR system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Progent's Mac experts can promote the creative facets of Macintosh environments by providing help services and education in imaging, audio, and video. Progent's consultants offer help in a range of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Progent's Cisco CCIE-certified SIP infrastructure experts can help you to plan, deploy, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable online or on-premises expertise to help businesses to migrate smoothly to an advanced unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.
If you have a small business IT system with 10 to 50 network users, Progent's network outsourcing services save your company from over-reliance on single freelance service provider while giving you affordable and reliable access to enterprise-class network expertise. By delivering IT consulting service when you need it, providing specialized knowledge for key technologies, offering value-added services such as automated network monitoring, and charging only for support you use, Progent offers you an economical way for optimizing the profitability of your small business network. Progent is the smart way for small businesses to build and maintain a reliable and secure IT network and to benefit from fast access to the skilled help typically available only to businesses who can afford a large internal IT group.
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and policies to manage handheld computers and smart mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, processes and IT products to keep your IT computer system safe.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific company requirements. Progent’s Microsoft-certified support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration services for safe, company-wide information sharing as well as interfacing with Customer Relationship Management applications.
Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can take advantage of Progent’s private cloud to eliminate major capital costs for the purchase, maintenance, and operation of network hardware and data center facilities while benefiting world-class levels of network reliability and physical security.
Progent’s Microsoft-certified engineers can assist your organization to update your desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of migrating to 64-bit PC desktop processing, design an efficient migration strategy that reduces operational disruptions, and deliver economical, expert remote help to assist your company to configure 64-bit PC desktop software and application programs on your current computers.
SQL Server 2008 offers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of creating, deploying, administering, and accessing company information and analytical programs in environments ranging from mobile devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and wide knowledge in planning and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver online or onsite expertise for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on leading practices.
DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize businesses a range of cost-effective solutions for replicating and recovering vital applications such as Microsoft Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have extensive experience incorporating DoubleTake/Carbonite products into small business IT systems to achieve an advanced level of availability and business continuity capability at a budget-friendly price.
Progent offers affordable remote and onsite support to help companies of any size to move all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your particular business needs. Progent’s Microsoft consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting services for secure, company-wide resource sharing plus interfacing with CRM products.
Progent's network consultants can help you to automate desktop software update management by delivering expertise with management solutions such as Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent can provide the support of a veteran consultant with years of hands-on experience installing, maintaining, and enhancing telepresence platforms from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support group, your Internet Service Provider, and your video conferencing technology vendor to assist your company maximize the business value of your telepresence solution.
Dynamics GP allows you to expand and control your business more efficiently by offering easy availability of strategic information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important business benefits such as its ability to extend the reach of your company, manage your accounting, computerize financial processes, standardize processes across your business, refine inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can help you set up and manage a reliable, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP business management system.
Progent's Cisco Meraki wireless access point consultants offer remote and on-premises support services to help businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security, manageability and uptime for wired and wireless users regardless of their mobility or computing device.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) apart. Progent's team of seasoned IT consultants can help your business to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools, arranging aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and verifying your DR solution to show compliance with information assurance standards and government requirements.
Progent's Cisco-certified SIP integration experts can assist your business to design, deploy, manage, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks and offer affordable remote or on-premises support to help businesses to move efficiently to a modern communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Progent can help you to utilize Cisco's networking technology to create a robust foundation for your local, cloud-centric, or hybrid data center and improve operations in vital areas including hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
Progent’s IT outsourcing services offer budget-friendly computer support for small businesses. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting network support budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network foundation for your vital applications powered by Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent wants to find staff-level, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or comparable security certification; and advanced network design experts with a background in mobile solutions, wireless networking, service continuity, business continuity, information preservation, and virtual servers. Progent also is looking for professionals who can join Progent's team of help desk service specialists and remote support professionals. In addition, Progent is looking for experienced managers able to perform effectively in Progent's high-growth, virtual office culture.
Progent's Sun Solaris family consulting experts provide small companies and developers assistance with managing and supporting Solaris systems that operate with Microsoft-powered networks. Progent offers your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise offers you an easy single source to help you create and manage a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Network monitoring typically consists of tracking a network’s resource utilization in order to uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux or UNIX and can be used to observe mixed-platform networks where Linux and Windows coexist. Progent's system integration consultants can show you how to take advantage of both these programs to tune and repair your network. Progent's Linux support services provide small businesses and developers assistance with administering and servicing UNIX and Linux systems that work with Microsoft-based technology.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing wireless throughput by limiting the impact of RF congestion, improving Wi-Fi availability with fast failover, and strengthening security by detecting threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller technology.
Progent's Jabber consultants offer online or onsite expertise to assist businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for the products, technologies and services that go into building an end-to-end Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Progent can provide affordable remote and on-premises support to assist businesses to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's ability either to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your current AV defense and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient AV and backup system that reduces your exposure to a ransomware attack and aligns with your company's requirements.
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, works with popular handheld devices, permits one-time login with Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to address the many technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this powerful product.
Progent offers live remote training for popular desktop applications and environments including Microsoft Office Excel, Word, Publisher and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the benefits of traditional physical classroom instruction, such as instant interaction between students and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the schedules of multiple students. Available to single students or classes of any size, Progent's virtual training allows the trainer to conduct the seminar from an online facility and the students can be dispersed across a campus or across the country. Live online learning supports proven learning aids such as virtual white boards, real-time questions, and shared applications. Sessions can be brief and personalized to specialized topics or longer in duration and broader in coverage.
Progent can provide affordable remote consulting to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed expertise to assist you to resolve technical roadblocks or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with designing, installing, managing and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Progent can assist companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for protecting the Internet-facing networks of any organization against a broad variety of attacks. Progent's certified ISA Server consultants can show you how to design, cost-justify, test, implement, customize and support the any edition of ISA Server on your network.
Progent’s wireless professionals can help small businesses design, select, pilot, configure and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of protection that matches or excels wireline interfaces. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and deploy the wireless connectivity technology that fit best with your company requirements.
Progent's Microsoft-authorized experts can help you evaluate the economic case for deploying SharePoint 2007, consult with you on the most appropriate edition of Microsoft SharePoint for your application, provide configuration and deployment expertise, assist you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application programs to operate with SharePoint 2007, design a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk services.
Progent offers nationwide online help and troubleshooting services for businesses who operate Apple Mac OS X environments or whose IT systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's engineers can provide Apple macOS and OS X users a variety of IT services including desktop assistance, migration to the current edition of OS X from earlier versions of Apple macOS and OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online network consulting offers optimum leverage for your information technology dollar by protecting user efficiency and shortening the hours billed for network repair services. Sophisticated online support tools and skilled service specialists and consultants combine to enable Progent to handle most IT problems without wasting time and money by going to your site. In most of situations your network problems can be dealt with by telephone or via a combination of phone support and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security specialists to assist you with the toughest network problems.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progent's Linux consulting services offer small companies and software developers help with managing and maintaining Linux systems that run with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent provides IT support for mid-size businesses who have 100 to 250 network users. The medium size company or work group has traditionally been an underserved segment of the market for IT support services. The overhead and service access models of major third-party support organizations make them excessively costly for the ordinary small company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an IT system whose complexity and capability are often comparable to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online support, virtual office technology and 24x7 server monitoring, significantly lowers the IT support expenses of an SMB while providing the small organization with enterprise-level support from professional, world-class experts knowledgeable in a broad range of small business network solutions. If your mid-sized organization or small business is searching for levels of IT help appropriate by a mid-size organization without paying big-company costs, you need Progent.
Progent can show you how to plan and execute an efficient migration to Dynamics GP so that you retain your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Remote server management cards give IT administrators full control over a server without the need for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote management cards to deliver low-cost remote technical support. Progent has experience with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's production servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization architectures that enable small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's production servers in an environment that delivers the highest level of availability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting and Management options are based upon proven virtualization architectures that allow small companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Progent's service experts in Mac and Windows technology can help you integrate Mac and Windows computers into cohesive environments with resource sharing and collaboration functionality. Allowing productive cooperation among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Macintosh consulting makes it possible to offer world class support to companies that depend on these technologies to maintain their competitive advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows environment.
Progent can provide fast access to the skills of seasoned Wi-Fi consultants who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, deploy, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, provision, and place Ubiquiti UniFi wireless access points for your required coverage and performance.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of vital assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so that all looming problems can be resolved before they have a chance to disrupt your business.
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN telephony. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office or Office 365 and streamlines administration through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants offer advanced support in implementing, operating and debugging any edition of Project Server and can deliver a broad variety of affordable remote consulting services following industry best practices to assist businesses of any size to receive all the benefits of this leading platform. Support services available from Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Altaro VM Backup software provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, support for Windows Server CSV and VMware vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that meets your organization's unique needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware.
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Progent's Microsoft engineers can provide advanced support in implementing, using and debugging all versions of Microsoft Project Server and can deliver a broad variety of affordable remote consulting services based on proven best practices to help businesses of all sizes to receive all the benefits of this powerful platform. Services offered by Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you track your business more effectively, turning uncooked data into useful understanding of your company and customers.
Progent's Microsoft-certified SQL Server programmers and DBAs offer online expertise to help organizations of all sizes to create, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any element of the application life cycle in environments that range from small business or departmental databases to VLDB applications and data warehousing.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and significant work with information security design. ISSAP consultants possess in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.
Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key facets of IT such as manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training classes tailored to address your specific needs. Progent's experts also can show you how to build and support a secure, robust network infrastructure to support your ERP, MRP and accounting applications.
SQL Server 2014 includes significant improvements in key areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services such as planning, deployment, administration, remediation, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
Progent can help you in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and test a DR/BC plan.