Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Progent's application experts can provide advanced support, custom development, deployment assistance, and online training for popular business applications that address key areas including ERP and MRP, general accounting, management reporting, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting support online, Progent can help small businesses anywhere in the U.S. to avoid the time and fees related to travel and on-premises visits without compromising the high quality of consulting services.
Progent can provide cost-effective online and on-premises consulting to assist companies of any size to migrate all or part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Progentís Microsoft-certified experts offer small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or clients to access, manage, share and manipulate useful information, files, and software and to interact with other people. It enables faster and better decisions, more efficient access across groups and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and without an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the information theyíve developed in a way that makes data convenient to find, retrieve and re-use.
System Center 2016 Operations Manager is designed to ensure consistent performance and dependable uptime for key applications by offering centralized, mixed-platform tracking of IT resources deployed across on-premises datacenters and private and public clouds. Progent's consulting group can provide advanced online and onsite support to help organizations of all sizes to design, implement, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist you to migrate to SCOM 2016 from earlier versions or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also help you expand your SCOM 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 including planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent's Cisco certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of real-world professional background, at the forefront of IT support, performing a wide range of technical projects for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This means that you get not just expert technical skills, but also a support engineer with proven methods for applying technical knowledge to repair real-world network problems efficiently.
Years of experience with Microsoft's Exchange products makes Progent among the most knowledgeable computer support companies in California for integrating email solutions based on Exchange 2000 Server. Progent is expert in helping small businesses get the full advantages of Exchange Server under common scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 Email environment, and outsourcing your Exchange Server management.
Progent's Microsoft Exchange Server Hosting Services provide an enterprise-class data center that features backed-up power and cooling systems, round-the-clock site security and IT support center, and fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtualized machines for service continuity, easy expandability, and fast restoration. Progent's services include complete incorporation with your business network, access to handheld computing products, continual monitoring of performance and security, spam filtering, patch and service pack control, Help Desk services, per-day backup, and comprehensive messaging administration support.
Progent provides live remote instruction for a range of client applications and operating systems including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the advantages of conventional in-person seminars, including immediate communication between students and teachers, but avoids the expenses of transportation and the challenge of attempting to synchronize the schedules of many students. Available to single students or groups of all sizes, Progent's live online instruction allows the instructor to run the seminar from an online office and the clients can be dispersed across an office or across the the U.S. Virtual learning utilizes proven learning mechanisms like virtual white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specialized topics or longer in time and broader in scope.
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by technology first developed by Connectix, provides the performance necessary to accomplish server consolidation, software migration, and server quarantine projects via virtualization technology in an enterprise-class computing network with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses wishing to enhance ROI in software programming and testing, migration from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can assist your company to assess and integrate MS Virtual Server.
Progent's certified ISA Server consulting experts have broad backgrounds creating Microsoft-based security solutions for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your productivity.
Microsoft WSUS enables information technology administrators to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support staff can fully and easily manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Progent's Citrix consultants can help you to assess the strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities in your Hyper-V network, and show you how to use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and recoverability of your virtual environment while lowering the cost of resources and operations and simplifying administrative processes.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified network support professionals. With Progent's affordably priced network service programs, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small and midsize business networks enterprise-class reliability, protection and performance.
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for critical workloads by providing centralized, cross-platform tracking of IT resources installed across local systems and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite support to assist organizations of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from older releases or from different monitoring products, or combine a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Office 365 is Microsoft's growing suite of client productivity programs and cloud services offered on a subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles intended for markets from students and home offices to global enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist your business to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.
Progent's Cisco-certified IP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps such as Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Progent's Check Point Software firewall experts can help you design, configure, and administer firewall environments built around Check Point Software Next Generation firewalls and Check Point's cloud-based security services. Progent can also assist you maintain older Check Point firewall models or migrate efficiently to Check Point's modern firewalls.
Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a one-server platform for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, allows customized reports powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft consultants can help your company to design and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
For large businesses, Progent can supplement internal network support groups by providing extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a transparent nearby supplement of corporate network management. Progentís enterprise support services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and world-class support for multi-site office environments powered by Enterprise Windows. Progent can provide field consultants and technicians to assist with a site move or branch move, or a system architect to help with building or utilizing an Internet Data Center or co-location site.
Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For business networks built solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, fast and able to achieve your company's business goals.
Progent's Microsoft Certified professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange Server rollouts or updates and can provide onsite personnel to help enterprises with deployments of Exchange Server in the or any area served by Progent's engineers.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a seamless intranet solution.
Progentís Microsoft consultants offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new title for the change management solution previously called SMS Server. System Center Configuration Manager offers a range of enhancements to SMS Server such as full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progentís certified engineers can show you how to use SMS Server or System Center Configuration Manager economically for streamlined operating system and application software installation, security patch control, software tracking, and software license reconciliation. Progent's engineers can also assist you to move smoothly from Systems Management Server 2003 to Configuration Manager 2007.
Progentís Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around the leading shared PSA tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progentís Microsoft-certified consultants can assist your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of moving to 64-bit computing, design an affordable upgrade strategy that reduces business interruptions, and offer inexpensive, professional online support to assist your company to configure 64-bit operating systems and application software on your current hardware.
MS Communications Server delivers IM and presence in an extensible, enterprise-grade solution offering advanced protection, transparent integration with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and improved operational efficiencies, enhanced worker productivity, and better IP protection with this simple-to-administer, highly available solution. Effective deployments of Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-certified professionals can deliver the expertise necessary to deliver all the advantages of Office Communications Server across your whole organization.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Microsoft CRM helps mid-market companies nurture profitable customer interactions. Integrated Sales and Customer Service modules enable in-house staff to share data to help improve selling success and deliver steady, effective customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you integrate Microsoft CRM with your sales or customer support data.
Progent is seeking to find full-time, results-oriented Microsoft certified consultants with MCSE credentials; Cisco accredited network engineers with Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or comparable security credentials; and advanced network architecture experts with experience in mobile access, wireless connectivity, service continuity, workplace recovery, data protection, and virtual servers. Progent also seeks employees who can join our team of help desk support specialists and off-site support experts. Also, We are seeking experienced managers able to operate productively in Progent's fast-paced, virtual office culture.
Progent can provide onsite training customized for individuals who want to expand their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for macOS and Mac OS X application software.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progentís Wireless Consulting Services offer a convenient, affordable option for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Email Guard by Postini provides constantly upgraded spam and virus filtering, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to purchase for a regular Postini license, you can still have access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard spam filtering and antivirus aggregation offering. Progentís expert email protection professionals can help you devise an email protection plan that features anti-spam and anti-virus services and processes.
Progent can provide cost-effective remote and onsite consulting to assist companies of any size to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progentís wireless professionals can help small businesses plan, choose, pilot, install and support protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of protection that matches or excels wireline connections. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless connectivity technology that fit best with your company requirements.
Citrix offers a powerful line of products that deliver enterprise-class manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of Citrix technology and help you design, test, implement, troubleshoot, and maintain Citrix solutions.
Progent can assist you with every stage of Microsoft Azure migration including needs definition, prerequisites assessment, system design, pilot testing, implementation, centralized management, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewalls and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based services.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to plan, deploy, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and manageability that your business needs.
Progent's CISSP-certified network security consultants can help businesses of all sizes with any aspect of information system security. Progent can help create cost-effective security systems that protect a small business from modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources distributed across multiple physical datacenters and public and private clouds.
Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry experience, at the front lines of IT service, performing a broad range of IT tasks for an extensive mix of clients. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices training that Progent teaches its support personnel. This means that you get not only expert technical help, but also a support engineer with proven approaches for applying technical knowledge to repair real-world network problems quickly.
Progent offers expertise for security auditing software including LANguard from GFI for running a set of automatic system testing scans to uncover possible security problems. Progent has extensive experience with security auditing tools and can show you how to make sense of testing reports and respond appropriately. Progent can show you how to design security into your business processes, configure scanning applications, define and deploy a secure system architecture, and recommend policies to maximize the safety of your IT system. Progent's security professionals are available to help you set up a firewall, implement secure remote access to email and business applications, and install virtual private network. Progent's certified security consultants can test the protection of web applications and can provide comprehensive information security audits of enterprise-wide security to validate your organization's compliance with recognized industry security standards including HIPAA, PCI, and ISO 17799.
Progent offers several network security packages intended to deliver larger enterprises an independent and comprehensive network security audit from a team of certified security consultants. All Progent's network security evaluation bundles incorporate a collection of procedures including automated scans from inside and from outside your network security perimeter, expert analysis of scanned data by certified security consultants, production of a paper documenting the findings, plus an interactive concise executive summary and a detailed interactive review for internal IT engineers.
Even if your business has a small network services group and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier network professionals, the latest network management software for proactive monitoring and alerts, and economical support packages such as a help desk call center to keep your vital business applications and servers up and running.
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, operates as the heart of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express provide a modern IP-PBX by integrating with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and affordable remote and on-premises expertise to assist organizations of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that add optimum productivity. Progent's consultants can help with any facet of CUCM setup and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE support, creating UCS server failover systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services save your company from dependence on an individual freelance service provider while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT support service when you need it, providing advanced expertise for critical technologies, offering unique support such as automated network monitoring, and billing only for support you receive, Progent gives you an economical way for optimizing the productivity of your small office information system. Progent is the smart way for small businesses to build and support a reliable and safe IT system and to benefit from quick access to the skilled support typically restricted to enterprises who are able to support a large in-house IT organization.
Microsoft Communications Server delivers IM and Real Presence as part of a scalable, world-class package offering advanced security, seamless compatibility with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP security with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network support professionals. With Progent's economically priced IT support programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class reliability, security and performance.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Nagios and MRTG are powerful, Open Source monitoring tools that run on the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-OS environments in which the Linux OS and MS Windows run side by side. Nagios lets network support engineers to track system services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP-enabled network appliances including processors, routers, and switches. Progent's system integration engineers can help you utilize both these utilities to streamline and repair your network.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact vital areas such as manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Microsoft Exchange 2013, design an efficient test and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013.
Progent can assist organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to move from an older version of SCVMM or from another management system, and Progent can assist you to enhance and repair your existing SCVMM environment to make sure you get the highest possible business value.
Progent can deliver a broad range of cost-effective consulting and support services to assist your business to install, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide on-premises or online technical support for single computers or laptops or work with you to plan and implement a large-scale rollout of new or updated operating system platforms and applications. Progent can also supply engineers and technical workers to help your company to prepare for and complete a site move or merger designed to cause minimal interruption to your productivity.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management, team, create an enterprise-wide security strategy, streamline network management, help with application development, and generate and validate a disaster recovery/business continuity plan.
If your company runs a Solaris network or a multi-OS network, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a wide range of security areas such as security management procedures, security design and strategies, access control systems and techniques, software development security, business processes security, physical security, communications, network and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of performance that network security professionals are expected to master. These accreditations offer IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver world-class security support and engineering help.
Progent's Microsoft-certified SQL Server programmers and DBAs can provide online consulting to assist businesses of any size to build, administer, and maintain applications based on Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants offer support for any phase of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progentís Microsoft-certified experts offer organizations of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for efficiently coordinating people, teams and data. SharePoint provides a central location for your employees or customers to connect to, manage, distribute and manipulate useful information, documents, and software and to interact with other people. SharePoint allows faster and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data theyíve developed in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can assist you to maintain your existing SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, software development, education, and troubleshooting since the platform's debut. Progent offers advanced expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and implement a cost-effective upgrade from a an outdated version to the current version of Dynamics GP.
Progentís staff of Microsoft and Cisco Premier experts average more than a decade of hands-on industry experience, in the trenches of network support, executing a broad variety of IT projects for a large array of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting team. This ensures that you get not only world-class IT help, but also a consultant with proven methods for using computer knowledge to fix actual IT problems rapidly.
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
For businesses with a mix of Apple Mac and Windows computers, there are two popular solutions for using Windows-dependent applications on macOS or OS X: remote access to a physical Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a remote Windows-powered PC to run Windows software and share system resources. Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you can use Windows software locally. Progent's Mac technology support experts can help you to maintain these products for using Windows programs on your Macs and can also assist your company to assess and configure other solutions for Microsoft Windows PC simulation.
Remote server management cards give network administrators complete control of a server without the need for a personal visit. Through these management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide efficient off-site technical help. Progent is familiar with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.