Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to assess the advantages of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional telephone support and effective escalation capability but who have to operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progent's Microsoft-certified consultants can provide online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco UC. Progent's certified information security experts can help you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.
Progent can assist businesses of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.
If you have a small business information system with 10 to 50 desktop clients, Progent's IT outsourcing services free your organization from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing IT consulting service when you require it, providing advanced expertise for key technologies, offering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent gives you an affordable solution for optimizing the profitability of your small business information system. Progent is the intelligent way for small businesses to build and support a reliable and safe IT network and to have quick access to the experienced help typically available only to businesses who are able to support a sizeable internal IT group.
Progent's Microsoft-certified engineers can provide cost-effective remote technical support and programming services to help your business to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites that can function as portals, extranets, document management applications, blogs, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Microsoft SQL Server 2016 offers major improvements in speed, scale, security, high-availability, mobile computing integration, and built-in BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent can assist you to plan and execute an efficient transition from a UNIX-based IT system to a network based on Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce business disruption by developing an effective transition plan that preserves your current assets in UNIX application and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration support, data and application migration, and server and storage transition and economization.
Progent is organized deliver comprehensive remote support for all technologies associated with small company IT networks and allows you to outsource a variety of vital, on-demand support services including a temporary Chief Information Officer to provide advanced IT design and budgeting capability, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for major projects such as site moves orOS upgrades, Cisco-certified consultants for building and maintaining fast and reliable network infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or repair mission-critical applications.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and verify a security strategy for your Skype for Business solution that is compliant with regulatory requirements.
Progent's Microsoft-certified experts can help you rationalize the business justification for deploying Microsoft SharePoint 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your circumstances, offer setup and integration expertise, help you to install MS SQL Server as a back-end database, improve your network integrity, integrate your standard and custom application software to operate with Microsoft SharePoint 2007, design a company-wide security strategy that encompasses portal technology, and provide maintenance and Help Desk support.
Progent can help businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical mistakes small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Android handhelds.
Progent's Citrix-accredited engineers can assist you to understand the business benefits of XenServer and other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and help you to enhance resource utilization, performance, protection, uptime, and recoverability.
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with planning, deploying, managing and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast ROI by improving your workers' efficiency, lowering the expense of hardware and support, simplifying management, and integrating your vital communications technologies.
Progent can assist companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android handhelds.
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a central spot for your workers or customers to connect to, organize, share and manipulate useful information, files, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and projects with the data they've created in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can assist your organization to maintain your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
The complexity and integration demands of Microsoft Windows Servers calls for a network consulting firm with practical experience and in-depth familiarity with designing and building seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's consulting services can help you with planning, installing, managing, and supporting Windows Server solutions that maximize the business value of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent applies no startup fee and requires no monthly commitment for support services provided during regular business hours. Progent's small granularity avoids big invoices for quick fixes so you will not be forced to permit minor problems to fester.
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and users, and ongoing Call Center support services.
Progent delivers the services of Microsoft and Cisco-Certified IT support professionals to show customers affordable ways to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that range from small offices to nationwide enterprises, Progent's expert engineers can assist you to enhance your information system's e-mail architecture, protection, reliability, throughput, and system management.
Progent can provide the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management solution following best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response.
Progent's Microsoft-certified network experts can help your organization to assess the value of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast payback by increasing your productivity, cutting the cost of equipment and service, simplifying administration, and consolidating your key communications technologies.
Progent offers a variety of network service packages for small businesses. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling abilities of Microsoft Operations Manager, a state-of-the-art server and IT support software platform that tracks the reliability, performance, and safety of your information system and identifies incipient problems before they can disrupt your system. With Progent's affordably priced IT service packages, small companies can select a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for IT networks with many locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects vital business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help you to plan, integrate, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing wireless availability with rapid failover, and hardening data security by detecting threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Microsoft Experts System Center Operations Manager Online Troubleshooting
Progent offers a selection of network support bundles for small businesses. These IT outsourcing and network monitoring services are based on the anticipatory problem solving capabilities of Microsoft Operations Manager 2007, a state-of-the-art network and system management software platform that monitors the availability, throughput, and safety of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced network support packages, small organizations can choose a simple co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
E-Mail Guard is Progent's economical anti-spam and virus defense solution that offers small businesses world-class defense against spam, viruses, directory harvesting, and other varieties of email-borne assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed spam filtering and virus protection services that ward off email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and manage their email application, regardless of server vendor, hardware technology, or data center location.
The service background of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with planning, deploying, managing and supporting sophisticated information technology solutions based on Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
Progent's application experts offer in-depth consulting, custom programming, integration assistance, and online training for leading business applications that address key areas including ERP, financials, management reporting, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the United States to eliminate the time and expense related to travel and on-site visits without sacrificing the high quality of technical support.
System Center 2016 provides major enhancements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of System Center 2016, expand or tune your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified failover clustering consultants can help you to assess the advantages of utilizing Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help you to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and show you how to automate the management of clustered servers.
E-Mail Guard is Progent's affordable spam filtering and virus protection service that offers small companies enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based spam filtering and virus defense services that ward off email attacks before they are able to breech the corporate firewall. Perimeter Manager also lets administrators track and control their email application, irrespective of server vendor, hardware technology, or geographic location.
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it easier to copy system images, manage mobile devices, and run management tools. In addition to alerting you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop sensible procedures and policies to manage PDAs and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that includes standards, procedures and technologies to keep your IT computer system protected.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other personal devices.
Progent's Wi-Fi site survey services help you to design, install and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the reception, speed, capacity, security, and roaming capability your business needs.
If your office computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your servers into a unified network that allows all your OS platforms to run side by side for easy management, transparent dataflow, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, software development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Microsoft System Center Operations Manager Specialist
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices.
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite configuration and troubleshooting support to help your organization to plan, configure, update, optimize, administer and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your specific office design, building structure, and expected network traffic.
For small and midsize organizations, computer security and information assurance and compliance is excessively complicated to master but too risky to overlook. The world's largest enterprises have been breached, and the leading cloud services have occasionally been knocked out. It looks as though there's no place to hide. Progent makes it economical for smaller companies to implement vital security tasks effectively by offering the benefit of billed time to the closest minute without any minimum charge for online help. You have access to a seasoned information consultant to provide precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security plan.
Progent offers small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and choose the right technologies from a variety of vendors to achieve your security goals while sticking within your budget limits.
Progent's Juniper Networks-certified NetScreen consultants can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-technology environments.
Progent's certified ISA Server consulting experts have extensive experience developing corporate security solutions for information systems with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small company design and implement a configuration of Microsoft ISA Server 2004 that meets your information protection needs without limiting your productivity.
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, deploy, enhance, manage and debug a Wi-Fi network optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your IT system operating at peak levels by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so all potential problems can be addressed before they can disrupt productivity.
Progent offers cost-effective remote assistance to assist you to plan, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or maintain a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the business value of your information network.