Progent's consultants can assist you to evaluate the benefits of Lync Server for your business and can help you to plan and carry out a rollout of Lync Server that centralizes the management of IM and Presence and improves the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition help you to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and offer training and continuing support for Microsoft Lync Server 2010 and other Microsoft products.
For custom program creation, Progent can provide programming consultants to write business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of cutting-edge enterprise-class programs that can provide your company a critical competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical files, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical information.
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help you to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and repair your existing SCVMM ecosystem so you get maximum return on investment.
Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and control of wireless APs, optimizing wireless performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by detecting threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
Office 365 is Microsoft's growing suite of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud services are offered in an array of product bundles targeted at markets from individuals and households to global enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate local and cloud resources.
Network monitoring ordinarily involves observing a network’s resource usage in order to identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor multi-OS environments where Linux and Windows coexist. Progent's network support engineers can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting services provide small businesses and developers assistance with administering and supporting UNIX and Linux networks that coexist with Microsoft-based technology.
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and based on technology first produced by Connectix, delivers the performance needed to carry out hardware reduction, software upgrade, and server isolation tasks through virtualization techniques in an enterprise-class computing network with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies wishing to enhance operational efficiency in software development and testing, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can help your business to evaluate and integrate MS Virtual Server.
Progent's Microsoft-Premier SQL engineers offer an array of support services to assist small and midsize companies to design, implement, administer, and repair Microsoft SQL Server 2008 solutions in order to get the optimum strategic benefit from Microsoft's state-of-the-art database management platform. Also, Progent offers assistance with network architecture, enterprise-wide protection, and custom software programming to optimize the business advantage of your SQL Server network.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts as well as to information workers, lessening the complexity of creating, integrating, managing, and using company information and analytical programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and repairing System Center Operations Manager solutions and can provide companies of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Progent’s Microsoft-certified consultants provide small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new name for the change management platform formerly known as SMS Server. Configuration Manager 2007 offers a range of enhancements to Systems Management Server such as full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s Microsoft certified engineers can help you use SMS or Configuration Manager economically for streamlined operating system and application software deployment, security patch control, software tracking, and software license compliance. Progent's engineers can also assist you to migrate smoothly from Systems Management Server 2003 to Configuration Manager 2007.
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.
DoubleTake/Carbonite Software publishes a selection of tools designed to provide small and midsize businesses a variety of affordable alternatives for backing up and recovering business-critical workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced level of availability and business continuity readiness at an affordable cost.
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Mid-size businesses who work with trusted freelance service providers or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more reliable, protected, and efficient.
Progent's Apple Mac consultants can promote the creative aspect of Mac environments by offering help services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Microsoft Certified Remote Monitoring and Reporting Technical Support
Progent’s Disaster Recovery/Business Continuity consultants offer in-depth backgrounds assisting small businesses to reduce system downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, backup/restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can assist your company to develop and validate an efficient business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery engineers can assist you to design, deploy, and manage resilient technologies such as non-stop Internet access, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent workflow for restoring services quickly after an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, reducing the difficulty of creating, deploying, administering, and accessing enterprise information and database programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and troubleshooting services to help your organization to plan, configure, manage, optimize, and debug wireless deployments that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to plan and implement hybrid environments that combine on-premises and cloud-hosted services and that provide easy access, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.
SQL Server 2008 offers powerful, standardized tools to IT experts as well as to network users, reducing the difficulty of creating, deploying, administering, and accessing company data and analytical applications on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Cisco CCIE-certified networking experts can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers a broad array of cost-effective support services to assist your business to deploy, configure, repair, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote technical support for single machines or laptops or help your business to plan and implement a company-wide migration to new or updated OS platforms and applications. Progent can also supply engineers and technicians to help you to plan for and complete an office move or consolidation designed to cause the least possible disruption of your productivity.
Progent's Citrix-certified consultants can help your business to plan, deploy, manage, and troubleshoot a virtualized application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and support a remote datacenter that offers high availability, advanced protection, and fast disaster recovery.
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Progent's Cisco-Certified network engineers can assist you to use Cisco's management tools alongside a variety of powerful third-party products to create a comprehensive network management strategy in order to keep your environment running smoothly, conserve limited resources, protect your data, revive quickly from hardware breakdown or malicious assaults, and allow you to expand or reassign valuable resources sensibly and economically as your company evolves.
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a revamped architecture. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange 2013.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation sent by every staff member to every client. The discipline of detailing and organizing service activity allows more efficient service and eliminates a slew of typical problems such as when a service client is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.
Progent’s certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security gaps.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent process for restoring services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and maintain a DR system powered by VMware SRM.
Progent’s consultants can help you to plan and implement an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity services across onsite and cloud resources.
Progent can assist small and mid-size organizations to implement and troubleshoot video conferencing applications to allow their teleworkers to collaborate productively with fellow workers and customers.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management solution based on leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Progent offers special network security packages designed to deliver larger corporations an impartial and comprehensive security assessment from a team of premier security consultants. All Progent's network security assessment packages incorporate a suite of procedures including network scans from within and from beyond your corporate firewall, professional analysis of results by certified security engineers, production of a report explaining the results, plus an interactive high-level executive summary and an extensive live review for internal IT engineers.
Progent offers nationwide online phone support and consulting services for companies that operate Solaris environments or whose information systems include a mix of Sun Solaris and Microsoft products. Remote IT help provides optimum leverage for your information technology budget by protecting client efficiency and shortening the time charged for computer repair services. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In most of situations your IT problems can be dealt with by telephone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security professionals to assist you with the toughest system issues.
Progent can provide affordable remote support to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced security features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.
Progent's Microsoft-certified Intune consultants can help your company to assess the strategic value of adopting Microsoft Intune for administering your mobile computers including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent can assist your company to define security policies, plan and deploy pilot environments to confirm the benefits of Microsoft Intune for your environment, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune solution.
Progent provides the services of Microsoft and Cisco-Certified IT consulting experts to show customers economical alternatives to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to nationwide corporations, Progent's expert consultants can help you improve your information system's e-mail architecture, protection, availability, throughput, and IT administration.
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 engineers can help you design, rationalize, pilot, implement, customize and manage the Standard or Enterprise version of ISA Server 2006 on your network.
Progent’s data center support services are designed for businesses with equipment housed at IDCs or data center co-location hosting sites and requiring on-demand on-site service at the collocation site plus off-site help from Microsoft and Cisco Certified professionals. Progent offers a complete array of data center and data center and collocation support services including system topology analysis, Windows and Linux server integration and maintenance, tech support for server and communications networking, design and deployment of fault tolerant configurations, defining and implementing layered security structures, firewall configuration and support, designing load balancing environments, and planning fault tolerant server cluster configurations.
Progent can assist your business in any and all facets of your upgrade to Exchange 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Progent's certified ISA Server consulting experts have extensive experience configuring ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.