Progent's certified Office Word and Office 365 Word experts offer a wide selection of economical online support services to assist your organization to manage and troubleshoot your legacy Microsoft Word environment or assist you to move to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, integrating Office Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training sessions tailored for your special requirements.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that allow you to analyze your business more effectively, turning raw information into valuable insights into your company and customers.
Progent's CCIE-certified network infrastructure consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and debug their connectivity appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or resolving performance problems.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced program, network infrastructure routing, and content dispatching products including Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Exchange 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important new features as well as a revamped architecture. These enhancements favorably impact vital IT areas such as manageability, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management for Exchange 2013.
Progent's support services for software and firmware patch management provide organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as switches and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Progent offers a wide array of affordable services to assist your company to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or online assistance for individual computers or notebooks or help you to plan and implement a large-scale migration to new or revised operating system software and business applications. Progent can also provide consultants and technicians to help your company to prepare for and complete an office move or consolidation designed to produce the least possible interruption to your business.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 and local Exchange systems. This permits you to have certain mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and within budget.
Progent’s consultants can help you to plan and implement an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity management for both onsite and Azure resources.
Progent can provide rapid online access to Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your network using powerful remote support utilities to deliver quick and economical troubleshooting and remediation of urgent network issues.
Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Progent offers consulting for security testing products including Microsoft Baseline Security Analyzer for performing a set of programmed system testing scans to identify possible security problems. Progent has extensive knowledge of network analysis tools and can show you how to understand audit reports and respond appropriately. Progent can show you how to design protection into your company operations, install scanning tools, plan and deploy a secure network architecture, and suggest policies to optimize the safety of your network. Progent's security consultants are able to assist you to configure a firewall, implement safe remote access to email and business applications, and install virtual private network. Progent's accredited security engineers can validate the security of web-based applications and can run comprehensive information security tests of company-wide security to validate your company's compliance with recognized industry security standards such as HIPAA, NIST, and ISO 17799.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent runbook for restoring services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and administer a DR system based on VMware Site Recovery Manager.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Progent’s Microsoft-premier engineers can assist your organization to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit desktop computing, design an efficient upgrade strategy that reduces operational disruptions, and deliver economical, expert online support to assist you to install 64-bit PC desktop software and applications on your existing hardware.
Progent is among the most qualified information technology support firms for creating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Remote management cards offer IT managers complete control over a server without the need for a personal presence. Through remote management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver efficient remote technical support. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Progent's Microsoft-certified consultants offer online or in-person support to assist organizations of any size to design, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers occasional support for fixing especially challenging problems, or comprehensive project management services. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's Microsoft Office and Office 365 experts can assist businesses to integrate Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides fast ROI and promotes improved business results. Progent can help you to integrate Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems between different releases of Microsoft Office desktop and offers customized online training to individual users and teams.
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, applications and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical data.
Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet connectivity solution meets your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan analysis and selection, network provisioning, and managing a smooth move to a different carrier and/or service plan. Network provisioning can include optimizing current routers and switches and deploying new ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products including the Raptor and VelociRaptor line or show you how to upgrade to more recent firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can incorporate firewall and VPN appliances and utilities, managed security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single resource for on-going network support, maintenance, education, and security consulting.
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate practices.
Progent's Cisco-certified network professionals can help you design an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet connectivity via a broad array of fault tolerant Internet network products and services including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to utilize the latest technology for 24x7 Internet access to build an economical, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.
Progent's Juniper-certified NetScreen consultants can assist you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology systems.
Progent's Cisco-certified IT experts can show you how to create an affordable, high availability Internet configuration architecture that can deliver non-stop Internet access through a wide array of high availability Internet network products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to show you how to utilize the most current technology for fault tolerant Internet connectivity to build an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet access.
Progent offers two ultra-affordable service bundles designed to enable small companies to receive an objective network security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive test of your network from outside your company firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from a secure machine inside your firewall to assess your exposure to inside assaults. The two security inventory services are configured and run from a secured remote location.
Progent's certified Windows 2003 Server consultants offer computer support and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, update, and support offerings include network design, installation, project management, on-site and remote network support and repair, Call Center services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Progent is one of the most qualified information technology support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Progent's certified Windows 2003 Server consultants can provide network help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, administration, and maintenance offerings include network design, deployment, project management, in-person and off-site network support and repair, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for companies of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC. Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry requirements.
Progent's Microsoft-certified consultants have more than a decade of background providing email support for customers that range from small businesses to global enterprises. Progent offers economical support for all versions of Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and implement off-site and wireless email access. Progent’s Exchange support services can help you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also provides support for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can help you integrate Microsoft Outlook Web App (OWA) for all major browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.
Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and protected communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN calling across a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help you to assess the advantages of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your current and future plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your management team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to gain the full advantages of adding intelligence into their networks. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure highly available to accommodate time-critical needs, expandable to support future growth, safe enough to protect restricted data, and capable of prioritizing and managing all traffic to streamline network performance. Progent's Cisco certified consultants can help you select and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISSP certified security consultants can help you develop a strategic protection policy and set up Cisco switches so they help support your security policies. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Cisco offers a full product line of routers including appliances built to provide the protection, bandwidth, and reliability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that combine physical resources as well as cloud services. To assist you to integrate cloud services with networks, Progent offers a range of cloud migration support services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent offers affordable remote and onsite support to help businesses of any size to move any part of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating Microsoft-based security designs for information systems with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small company plan and implement an installation of ISA Server 2004 that meets your IT security requirements without limiting your network.
Cisco offers a full product line of routers including appliances built to provide the protection, performance, and reliability demanded by organizations ranging from small offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and troubleshooting services to help your organization to design, install, manage, tune, and repair wireless networks that utilize Cisco's Meraki APs. Progent's experts can also assist you to plan and deploy hybrid networks that combine local and cloud-based resources and that provide easy access, advanced security, streamlined management, and dependable operation for all your wired and wireless devices.