Additional Topics of Interest

Support Desk Sharing Engineer
Extended Helpdesk Integration

Progent's Network Help Desk Call Center Outsourcing Services for desktop technical support are intended especially for small organizations who need fast availability of a Help Desk Service Center with professional telephone support and full escalation capability but who have to operate within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.

CISM Certified Security Management Engineer
Specialists CISM Certified Security Management

Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of performance that IT security professionals are required to master. CISM provides executive management the confidence that those who have earned their CISM credential have the experience and knowledge to provide efficient security administration and support services.

Dynamics NAV ERP Contract Programmer
Dynamics NAV MRP Development Group

Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory, operations control, project management, purchasing, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can assist you to manage your legacy Dynamics NAV system or upgrade efficiently to a cloud-based, local, or hybrid deployment.

Cisco AnyConnect Computer Engineer
ASA 5500-X Firewall with Firepower On-site Support

Progent’s experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security gaps.

Cisco Virtual Private Network Network Consultant
On-site Support Cisco Virtual Private Network

Cisco's security and remote connectivity technology for small to mid-size businesses represent a complete range of manageable security hardware and software to help safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business goals.

Unity Network Consultants
UCS server Setup and Support

Cisco Unified Communications Manager, originally known as CallManager, acts as the center of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and budget-friendly online and onsite expertise to assist businesses of all sizes to build and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent can assist with any aspect of Unified CM setup and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, creating UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.

ransomware defense checkup Services
ransomware vulnerability assessment Specialists

The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The interview is designed to assess your organization's preparedness either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you directly to collect information about your current AV defense and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient security and backup/recovery system that minimizes your vulnerability to ransomware and meets your company's needs.

Computer Setup Access to External Support Databases
Problem Escalation Through Teamwork Integration Group

Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of real-world professional background, at the front lines of network support, performing a wide variety of technical projects for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support team. This guarantees that you get not only expert IT skills, but also a support engineer with field-tested approaches for using computer knowledge to fix actual IT problems quickly.

Support Outsourcing SQL Server 2012 xVelocity
Award Winning Microsoft SQL Server 2012 On-site Support

Progent can provide the support of certified consultants and seasoned database application developers, DBAs, project managers, network infrastructure architects, disaster recovery planning specialists, and certified data security professionals to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

Windows Server 2008 Security Network Consulting
Windows Server 2008 BranchCache Specialists

Microsoft Windows Server 2008 R2 features high levels of performance, protection, fault tolerance, scalability, and flexibility that accelerate output of local, remote, and mobile users. Progent's Microsoft-certified experts can provide affordable online consulting, technical support, and training services to help you to design, execute, and maintain Windows Server 2008 R2 to add substantial strategic value to your information system.

Specialist Microsoft Exchange 2019
Top Exchange 2019 Data Loss Prevention Technical Support

Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

Help and Support Solaris
UNIX Engineer

Progent's Sun Solaris family support services offer small businesses and software developers support for administering and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience provides you with a convenient single source to help you build and maintain a protected and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

Microsoft Consultant Telecommuter Job
Cisco CCIE Employment Opportunities

Progent is seeking a variety of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; network consultants who have Cisco CCDP or CCIE certification; and consultants for advanced system design with backgrounds in mobile access, wireless networking, non-stop systems, business continuity solutions, data protection, and virtual servers. We are also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM certified security professionals. Progent is also looking for experienced managers who can perform efficiently in Progent's high-growth, virtual office environment. Progent works with freelance consultants who have proven knowledge and field background in important information technology areas outside our primary service concentration. Our Experts Group employs independent consultants who can provide consulting and development services for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in technologies like telecom, web design, Electronic Data Interchange, eCommerce, or database management. Freelance contractors premier by us coordinate with our full-time professionals to provide end-to-end IT services for small company networks.

iPhone and Office 365 integration Computer Consulting
IT Consultants iPhone and SharePoint integration

Progent offers affordable remote consulting to assist you to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and efficient infrastructure that is best suited to your computing model. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your information network.