Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
ProSight Reporting is an expanding suite of real-time reporting tools created to work with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Progent can help small and mid-size companies to install network security defense solutions and deliver mitigation expertise needed to support telecommuters.
Cisco has designed a full array of routers including appliances built to provide the security, bandwidth, and availability demanded by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Progent provides a variety of IT support bundles for small organizations. These information technology outsourcing and server monitoring services are built around the proactive problem handling capabilities of Operations Manager, a state-of-the-art server and system management product that tracks the availability, throughput, and security of your information system and identifies potential problems before they can disrupt your system. With Progent's economically priced network service packages, small organizations can select a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals and network users, lessening the difficulty of creating, integrating, administering, and accessing enterprise data and database applications in environments ranging from handheld devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's Microsoft experts provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager 2007 is the new title for the change management solution previously known as Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to Microsoft Systems Management Server such as full automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 economically for automated operating system and application software deployment, security patch control, application tracking, and software license reconciliation. Progent's consultants can also assist you to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent is one of the most expert network consulting firms for creating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
If you are an information technology engineer with system support experience, joining Progent and working for Progent's clients will enhance your skills through interaction with our team of motivated, world-class consulting experts. Progent's focus on offering network consulting and technical help to small and midsize companies will give you the chance to work closely with decision makers and contribute tangibly to the success of exciting companies. Also, Our virtual office network provides the most advanced tools for off-site support and wireless connectivity to allow you to come up with speedy solutions when you troubleshoot mission-critical issues.
With virtual servers, businesses are able to run many virtual machines on a single actual server. Virtual server technology allows IT organizations to gain all the benefits of server isolation, while avoiding the costs associated with buying extra server equipment. Virtual servers are the enabling technology for building private clouds, which provide major advantages including reducing the costs of hardware, facilities, and management while improving information protection, network reliability, and disaster recovery. Other important server management technologies are network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can assist you with all areas of server virtualization and management to enable your business to contain costs and conserve time.
SQL Server 2016 introduces significant improvements in speed, scale, security and compliance, availability, mobile computing integration, and integrated analytics and reporting. New features include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of vital files, apps and VMs that have become unavailable or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Ekahau-certified Wi-Fi network design experts can help your business to plan, install, enhance, manage and debug a Wi-Fi network customized for your facilities. Progent can provide remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security ecosystem that spans your on-premises and cloud assets and protects all users at any location with any device.
Remote continuous network monitoring, automated alerts, and periodic reports are crucial to maintaining the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a degree of protection that was previously reserved for enterprises. Progent offers a variety RMM solutions available as economical services designed to assist you to detect and fix a an array of network problems before they get big enough to hurt your business.
Progent's Citrix consultants can assist your organization to assess the potential strategic value of the available editions of Essentials for Hyper-V, assist you to integrate Citrix administration tools in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtual network while lowering the cost of equipment and operations and simplifying administrative processes.
Progent's Cisco-certified network engineers can show you how to create an affordable, 24x7 Internet connection solution that can achieve 24x7 Internet access through a wide range of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE engineers to show you how to utilize the latest techniques for fault tolerant Internet connections to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Small Business Server 2011 calls for a computer consultant with real-world experience designing and building seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of over 10 years of experience supporting business systems built on Microsoft platforms. This experience ensures you success in installing, administering, and maintaining network environments that incorporate the SBS Server package of servers and applications.
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, support for Windows Server CSV and VMware vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology from SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you assess whether to adopt next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help your company plan and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent offers small businesses two specially designed network security evaluation scanning packages that provide, for a preset price, remotely administered scans of your network security profile which are evaluated by professional security engineers who assess the data collected by the remote scan, deliver objective evaluations of your existing network security, and offer recommendations for remediation. Progent offers two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgets of small companies while providing enterprise-quality evaluations of your IT network's exposure to attack.
Progent is one of the most qualified network consulting firms for integrating email solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange Server 2000 for common situations including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Progent can provide small companies with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible technology to improve business processes so they align better with your business goals. Your business can develop and implement a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer.
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financial management, inventory, operations, project management, procurement, sales and marketing, supply chain management, and business reporting. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to manage your legacy Dynamics NAV environment or upgrade efficiently to a cloud-hosted, local, or hybrid deployment model.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity ecosystem that spans your data center and cloud-based assets and guards any user anywhere with any device.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support staff, develop a corporate-wide security plan, streamline IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent can provide cost-effective remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security.
With virtual servers, companies can operate multiple virtual servers on a single actual server. Virtualization technology enables companies to enjoy all the advantages of server segmentation, but without the costs that goes with purchasing additional server equipment. Virtual servers are the critical technology behind private clouds, which offer important advantages including reducing the costs of hardware, datacenter facilities, and management while improving data protection, system availability, and recoverability. Other key server management options are network monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can help you in all areas of server consolidation and administration to enable your company to contain expenses and conserve time.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices intended as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless network consultants offer remote or on-premises configuration and troubleshooting services to assist you to plan, implement, update, optimize, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or architecture.
Progent is among the most qualified network consulting firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server 2000 for typical scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Network Call Center Outsourcing Services for PC desktop technical support are designed specifically for small organizations who need immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who have to operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Progent's wireless VoIP phone configuration and troubleshooting consultants can provide online and onsite support to help your organization create and manage a Cisco Wi-Fi VoIP phone solution by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Progent's consultants offer expertise in a variety of disciplines relevant to mobile connectivity including system topology, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft certified consultants can save your business time and expense by applying their wireless background to help you choose and configure mobile connectivity solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless data devices perform better.
Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of real-world professional experience, at the front lines of IT service, performing a wide range of IT tasks for an extensive array of customers. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent instills in its support team. This ensures that you get not just expert IT skills, but also a consultant with field-tested methods for using technical knowledge to solve actual IT problems quickly.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 and local Exchange deployments. This permits you to have specific mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
The Help Desk service model adopted by Progent's Technical Response Center gives small businesses an effective option to dependence on freelance consultants by offering broad technical knowledge accessible to numerous support teams, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for handling even the most intractable issues, service consistency and reliability, quick follow-up overseen by veteran service managers, a selection of easy-to-use techniques for initiating support jobs, and excellent progress transparency enabled by trouble ticket tracking and available via a web portal.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis technology from SentinelOne to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the entire threat lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new threats.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Microsoft Certified Expert 64-bit Upgrade Remote Technical Support Support 64-bit Server
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit programs which you intend to keep plus the latest 64-bit editions of software you wish to install.
Progent's Cisco-Certified network management engineers can help you to run Cisco's management tools along with a variety of specialized third-party products to build a comprehensive network management strategy in order to keep your environment operating smoothly, conserve expensive resources, protect your data, revive quickly from hardware breakdown or deliberate assaults, and enable you to expand or reassign valuable resources intelligently and affordably as your business evolves.
Microsoft System Center Operations Manager On-site Support
Progent's ProSight portfolio of managed IT services are designed to offer organizations who have small internal network support staffs with low-cost access to world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include flat-rate network maintenance costs, smart automation of common administrative tasks, continual absorption of new technology, smooth migration from older technology to up-to-date solutions, close fit between computer technology with strategic goals, guidance from seasoned network consultants, and allowing management to focus on business instead of ever-changing computer technology.
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer support expert with real-world background designing and building cohesive, end-to-end business technology solutions. Progent's Microsoft SBS Server professionals have an average of over 10 years of experience supporting business systems built on Microsoft platforms. This expertise ensures you results in installing, managing, and maintaining network environments that include the Small Business Server suite of servers and productivity software.
Progent believes that a well architected and executed network is a pivotal piece for accelerating a company's success, and we apply this credo in our corporate system environment. We have built a fault-tolerant virtual office network that allows Progent's in-house consultants and authorized contractors to offer fast and effective support, collaborate closely on complex jobs, and gain from career and personal growth by acting as a member of a dynamic company culture of self motivation and freedom.
Key characteristics of Dynamics GP software include a modular structure that allows you to license just the functionality you require, a standards-based foundation based on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that permit you to track all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to business information, the ability to process information from virtually any db software or workstation software into Microsoft GP/Great Plains, and an open design that makes it possible to create custom programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer expert GP consultants to show you how to convert the advanced features of Microsoft Dynamics GP accounting into a productive business solution.
Progent's data protection experts can help you to create, deploy and manage a backup plan based on MSP360 Backup technology to protect your IT assets residing on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss caused by human miscues, computer glitches, ill-intentioned insiders, and external attacks such as ransomware.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to design, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based SIP trunks and can provide cost-effective online or onsite expertise to assist you to move efficiently to an advanced communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
Progent's data protection experts can help you to create, implement and administer a backup solution based on MSP360 Backup software to protect your resources hosted on any major public cloud. Progent offers monitoring and management to prevent data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and external assaults like ransomware.
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad selection of affordable remote support services to assist you to manage and troubleshoot your existing Microsoft Office Word environment or help you to move to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and remote training classes tailored for your special requirements.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer interactions. Integrated Sales and Customer Service modules allow employees to share data to help improve sales success and offer consistent, efficient customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Progent's Microsoft-certified consultants offer small and mid-size companies enterprise-grade consulting services for SMS Server and System Center Configuration Manager, Microsoft's solutions for change and deployment automation. Configuration Manager 2007 is the new name for the update management solution formerly known as Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to Microsoft Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent's certified consulting professionals can help you use Systems Management Server or System Center Configuration Manager economically for streamlined OS and application deployment, security patch administration, software metering, and licensing compliance. Progent's consultants can also help your company to migrate smoothly from Systems Management Server to System Center Configuration Manager.
Progent can help your business to design a migration to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Technology Consulting Services Monitoring and Reporting
Progent's Cisco certified wireless networking consultants offer affordable remote and onsite help for both legacy and modern Wave 2 Aironet wireless APs and Progent can help your business to plan and manage wireless environments that incorporate indoor and outdoor/industrial Aironet access points.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
The server cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and management of clusters that provide improved levels of system availability, protection, performance, and versatility. New or enhanced features include automated cluster Validation, easier configuration and deployment, improved cluster management, new cluster infrastructure for maximum availability, hardened protection and quorum structure, minimization of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the advantages of Windows clustering, design and execute a deployment, educate your IT staff to manage your cluster environment, provide continuing consulting and technical help services, and produce and test a workplace recovery plan.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity environment that extends across your data center and cloud resources and protects all users at any location with any device.
Progent's Wi-Fi VoIP phone configuration experts can provide online and onsite assistance to help your organization create and manage a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Progent offers economical online access to engineers skilled in a wide range of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent can provide help for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain backup solutions for a range of architectures such as local, edge to datacenter, cloud-based, or hybrid.
Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own brand as a seamless extension of your IT consulting team.
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and economically. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
Progent's consultants can assist you with every aspect of Azure cloud integration such as needs analysis, readiness assessment, solution architecture, pre-production testing, deployment, centralized management, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can assist you to configure and debug firewall appliances and VPN tunnels so your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based resources.
Progent's UNIX family consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop source to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is carried out on time and within budget.
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management to help you design and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Windows 8.1 is engineered to power computers from smart phones and tablets to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and signature live tiles GUI, provide a wide selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you gain significant business advantage from the product's many new and enhanced technologies.