Our Experts Group offers support in important technologies that include Apple OS networking and programs; Expertise for Linux, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical application support; CIO, management information analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, eCommerce, EDI, and client portal design and deployment; DBM support and efficiency help; Management intelligence consulting; and Telecom architecture support.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and within budget.
DoubleTake/Carbonite Software offers a family of tools designed to deliver small businesses a variety of cost-effective solutions for replicating and restoring vital workloads including Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business IT systems to create an advanced level of availability and business continuity readiness at an affordable cost.
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network calling. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts can provide online and on-premises support services to assist your company to maintain and repair your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Cisco Nexus switches are engineered to deliver the speed, expandability, uptime, virtualization support, capacity, security and ease of management needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises consulting expertise to assist your business to plan an optimal switch topology, build test environments to validate your network design, deploy Nexus switches, define and implement appropriate policies, run security vulnerability tests, configure advanced monitoring and alert systems, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the powerful zero-downtime features incorporated into Nexus products. Progent can also assist you to migrate efficiently from legacy Nexus models or Catalyst switches to current Nexus platforms.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, apps and VMs that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data.
Progent practices information transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Mid-size companies who utilize familiar freelance service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progent's Microsoft-certified failover clustering experts can assist businesses to evaluate the advantages of deploying Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and help you to centralize the management of clustered servers.
The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with practical experience and broad knowledge in designing and integrating cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT support can help you with designing, deploying, administering, and supporting Windows Server solutions that increase the productivity of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Progent's Wireless Consulting Services provide a fast, affordable option for companies of all sizes to integrate, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in a solution that gives the highest degree of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting services are based upon proven virtualization technologies that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent can provide cost-effective remote support to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Progent's Microsoft-certified SQL Server 2022 consultants can assist you to assess the advantages for migrating to SQL Server 2022 and can deliver fast remote or onsite access to consulting experts in solution planning and deployment, software development, database administration, and network security.
Progent can provide affordable online consulting to assist you to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for a network consultant with hands-on expertise and extensive experience in planning and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and troubleshooting network environments powered by the SBS suite of servers and programs.
Progent can help your IT team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that utilize local IT assets as well as one or more public cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to information workers, lessening the complexity of creating, integrating, managing, and using enterprise data and analytical programs in environments ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in designing and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Remote Monitoring and Reporting Network Consultants
Progent can provide the support of Microsoft-certified consultants as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security consultants to assist your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and transmit email, search the GAL, import addresses, sync up appointments, and invite fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized one-on-one Entourage training.
Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own brand as a seamless extension of your network consulting team.
Years of background providing Microsoft support and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that require IT service with the flexibility common to with small companies but which offers effective communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise has a sales office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a wide range of in-person and on-line network consulting services and system architecture expertise.
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of System Center 2016, extend or tune an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.
Progent's Microsoft consultants can provide affordable online support and development services to help your business to plan, implement, administer, and maintain SharePoint 2010 environments that can feature web pages that can function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Project. Progent can assist your business to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data.
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.
Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing Call Center support services.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Consultants Microsoft System Center Operations Manager
Even if your business has a small network services staff and a limited technology budget, your information system can still have the same high reliability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital network applications and servers operating.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to design, install, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall security, performance and ease-of-use that your business requires.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of online services to assist you to design, program, pilot test, deploy, manage, and troubleshoot applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different versions of Excel. Progent offers on-demand support to clients who need a fast fix to a stubborn problem associated with Office Excel and Progent can also provide full project management services for migrating or developing line-of-business application software based on Office Excel. Progent's affordable online training classes for Excel can be customized to meet the needs of individual users or teams.
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to collect information about your current antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup system that minimizes your vulnerability to a ransomware attack and aligns with your business needs.
Before Progent's MOM-based solution, system problems were handled reactively, once users complained about them. With the help of proactive, computer generated alerts and trend analyses sent by MOM, Progent is now able to fix system troubles before they becomes critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, security and performance.
Progent's Windows Server 2019 disaster recovery preparedness experts can help you to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent can help you to design an upgrade to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to assist you to plan, install, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Progent can help small and mid-size companies to configure VoIP platforms to give their teleworkers the advantage of virtual extensions of the company phone system.
Progent can provide the expertise of RIM BlackBerry-certified consultants who can help small companies to design, manage, and repair BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven online service delivery model, offers small businesses an efficient option for integrating BlackBerry technology productively into their information system.
Progent's qualified security and compliance consultants can run security evaluations of enterprise-wide security to determine your company's cybersecurity profile adherence to recognized industry security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security evaluations for specific areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's qualified security consultants can also carry out extensive security audits to evaluate your organization's compliance with important international security standards including FISMA, NIST, and ISO.
SQL Server 2005 delivers powerful, familiar tools to IT professionals and network users, reducing the complexity of creating, integrating, administering, and using company data and analytical programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient in-house resources to configure proper test systems, the lab cuts capital outlay and engineering risk and helps keep vital network projects on schedule.
Progent's team of application experts offer advanced consulting, custom programming, integration assistance, and online classes for popular business applications covering key areas including ERP and MRP, general accounting, business analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support online, Progent can help small businesses throughout the United States to avoid the time and expense related to travel and on-premises visits without compromising the high quality of consulting services.
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, previously known as CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email infrastructure to reduce hardware costs and administrative hassle. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that aligns with your functional requirements and budget, implement a non-disruptive migration from your existing Exchange system to one that incorporates Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft Certified IT support experts. With Progent's economically priced network support packages, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small company information systems enterprise-class availability, security, and productivity.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management team, create a corporate-wide security plan, automate IT administration, assist with application development, and generate and validate a DR/BC plan.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Sun Solaris family consulting services provide small businesses and software developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent can give your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you an easy one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications solution that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent can assist you to create, implement and administer a backup solution based on MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from user miscues, computer error, ill-intentioned insiders, and external attacks like ransomware.