Before Progent's MOM-based solution, network issues were handled reactively, once users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off system issues before they becomes serious enough to impact network availability. Because of MOM, Progent can resolve potential problems before clients suspect that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, security and productivity.
Cisco's security and remote access technology for small organizations offer a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco CCIE and CCNP certifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit best with your company goals.
Progent's Cisco Jabber consultants can provide remote or on-premises support to help organizations of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the technologies that go into creating an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior AI tools from SentinelOne to guard endpoint devices as well as physical and virtual servers against familiar and new ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can help organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to select, configure, and place Ubiquiti UniFi Wi-Fi APs for your required coverage and throughput.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent offers economical Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Cisco Meraki wireless AP experts provide online and onsite support services to assist businesses of any size to design, install, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or device.
Progent can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT needs. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's consultants can help you to design and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across on-premises and Azure assets.
Progent's veteran team of network consultants and subject matter experts have extensive experience providing online and on-premises assistance for organizations of any size who want to incorporate Android phones into their IT networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the breadth of skills to solve technical problems that span numerous manufacturers and that represent a combination of older and up-to-date technology. Progent offers budget-friendly online expertise to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you finish major network projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and use Android phones and tablets to maximize their business value.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite configuration and troubleshooting support to help your organization to design, implement, upgrade, optimize, administer and debug Cisco Small Business wireless access point environments of any size or topology.
Windows 8.1 is engineered to run on devices ranging from smartphones and slates to power-user desktops. A wealth of new and improved features, such as touch screen interface and signature tile user interface, provide a broad selection of advantages for companies who know how to put them to work. Progent's Microsoft-certified experts can help bring your business up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's many new and enhanced technologies.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad synchronization, or migrating to iCloud services. For computer networks built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is reliable, secure, fast and aligned with your company's business goals.
For custom program creation, Progent can provide programming experts to write business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET applications rapidly and at low cost.
Progent's data protection experts can help you to create, deploy and troubleshoot a backup plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by user mistakes, computer errors, ill-intentioned users, and external attacks like ransomware. To find out more, see ProSight Data Protection Services 360 Backup solutions.
In performing IT projects for enterprise customers, Progent uses a structured approach based on specified milestones in order to achieve budgetary, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design tuning, and expert deployment. All phases are recorded to provide a detailed description of IT services performed and to assist in ongoing network maintenance.
Progent's remote access and smartphone synchronization specialists can help your business to plan and deploy secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate tightly with your information network, allowing you to improve the efficiency of your remote workers.
Progent can provide affordable remote and on-premises consulting to help companies of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Progent offers the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution based on best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Progent's IT outsourcing services offer budget-friendly computer support for medium-size organizations. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting network service budgets to grow in a more linear and manageable fashion than is possible by amassing a large, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your critical Windows-based business software such as Windows 2008, Exchange Server, and SQL Server.
Progent has more than 20 years of background configuring, maintaining and troubleshooting the core components that make up Microsoft System Center and can help your organization to plan, deploy, maintain, and fix your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can assist your organization to upgrade to the latest edition of Microsoft System Center from a previous one or from a third-party IT management solution to deliver the advantages of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of critical assets.
Progent practices information transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their scope, Progent can focus on offering high-value skills where Progent faces little competition. Small companies who work with trusted freelance consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more reliable, protected, and productive.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, deploy, enhance, manage and debug a Wi-Fi solution adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal measurement.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and faster return on investment, more leveraged utilization of physical computers, simplified operations, enhanced network uptime, and easier management. Common uses for virtual machines are resource consolidation, economical platforms for mission-critical legacy applications based on obsolete operating systems, and affordable isolation of program development or evaluation systems from on-line systems.
Progent's support services for software and firmware patch management provide organizations of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like switches and wireless APs, and Internet-of-Things devices such as alarms and robotics.
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements favorably impact key facets of IT including manageability, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.
On-site Technical Support Microsoft Operations Manager
Network monitoring commonly involves observing a network's resource usage in order to identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows coexist. Progent's system integration consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support professionals provide small companies and programmers help with managing and servicing UNIX and Linux networks that coexist with Microsoft-based technology.
Progent applies no service activation fee and asks no monthly commitment for support services provided during regular working hours. Progent's one-minute granularity does away with big invoices for fast solutions so you will not be tempted to allow simple problems to fester.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises services to help you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
If you have a small business IT system with 10 to 50 network clients, Progent's IT outsourcing services free your business from over-reliance on single independent consultant while giving you cost-effective and reliable access to high-quality network support. By providing network support help when you require it, providing advanced expertise for critical applications, offering value-added support such as automated server monitoring, and charging only for services you use, Progent gives you an economical way for maximizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and support a robust and safe information system and to benefit from fast access to the experienced support ordinarily restricted to enterprises who are able to afford a sizeable internal IT organization.
Network Consultants Remote Monitoring and Reporting
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Progent's certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent is one of the most qualified information technology support firms for creating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full benefits of Exchange 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Progent's certified Windows Server 2022 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's Microsoft-certified experts can provide businesses of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server provides a central location for your employees or customers to access, organize, share and manipulate useful data, files, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the information they've created in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can help you to manage your existing SharePoint environment or upgrade to the latest version of SharePoint.
Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide full-service project management to help you design and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps quickly and affordably.
Progent's consultants offer experience in multiple technologies related to mobile networking such as network topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft and Cisco certified professionals can save your company work and expense by using their wireless expertise to show you how to select and integrate mobile connectivity technologies that make sense for your business. Progent can also optimize your IT architecture so that mobile handhelds perform better.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of high-end programs that can give your company a critical competitive advantage. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing, distribution and service organizations to simplify supply chains and streamline key processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that spans from as-needed advice to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.