Additional Topics of Interest

Small Business Network Consulting Services JNCIA
CCA Server Help

Progent provides customers the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their IT support providers have formal training plus broad real-world backgrounds so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor help than is available to uncertified service providers, enabling Progent to deliver customers a better class of IT service. In addition, major credentials such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory requirements by using the assistance of recognized IT experts.

Services Mac Technical Support
OS X Troubleshooting Technology Professional

Progent provides nationwide remote help and troubleshooting services for businesses that operate macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's consultants offer Mac clients a variety of services including desktop assistance, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad support, or moving to iCloud services. Online IT help provides optimum leverage for your information technology dollar by extending user efficiency and shortening the hours charged for network repair services. Advanced remote access tools and experienced service specialists and engineers allow Progent to solve most IT issues without wasting time and money by traveling to your site. In most of situations your network problems can be dealt with over the phone or through a combination of phone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security professionals to help you with the most challenging network issues.

Windows Server 2019 Storage Replica Consultant Services
Windows 2019 Hyper-V Technical Support Services

Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

CISSP Certified Security Systems Engineer Consulting Services
Consultant CISSP Certified Security Manager

Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can implement efficient security systems that guard a small business from advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, online, and mobile users accessing IT resources distributed over a mix of physical sites and public and private clouds.

ProSight VM Hosting Specialist
ProSight Private Cloud Hosting Services Consultant

Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor independence.

Mac Snow Leopard Security IT Consulting
Engineer Mac Security Audits

Progent's certified security consultants can help you safeguard your Apple Mac environment through professional support offerings including running security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile access, installing automated software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the specific goals of your business network.

Integration Support MSCRM
Technical Support Services Customer Relationship Management

Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service components allow employees to share information to help improve selling success and offer consistent, efficient customer service. Progent can set up the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your sales or customer service databases.

QTS Sacramento Internet Data Center Professionals
QTS Sacramento Data Center Technology Professional

The QTS Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a variety of affordable services that include colocation relocation, equipment installation and updates, infrastructure improvements, comprehensive project management, virtualization configuration, offsite network monitoring, automated system administration, software development, disaster recovery planning, data security evaluation, and the use of Progent's Test Lab.

Azure cloud migration Programming
Azure Stack integration Consultant

Progent's consultants can help you with every aspect of Microsoft Azure migration such as requirements analysis, prerequisites assessment, system architecture, pilot testing, implementation, centralized management, performance optimization, software license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN connections so that your clients can securely access to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud environment that transparently integrates on-premises datacenters with Azure resources.

Integration wireless VoIP phone integration
24/7 Wi-Fi IP phone integration Network Consulting

Progent's Cisco Wi-Fi IP phone configuration consultants can provide online and onsite assistance to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

Service Reporting Consulting Services
Service Database Consultants

Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or small support firms who offer scant documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation sent by every consultant to each customer. The practice of documenting and organizing support records results in more effective support and eliminates a variety of common problems such as when a service customer is virtually held captive to a consultant who won't release vital service information.

Top ProSight ECHO Hybrid Cloud Data Backup Services Specialists
ProSight ECHO Managed Cloud Backup Services Computer Consultants

ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data.

Setup and Support Meraki MS 400 Series Switch
Meraki Switch Deployment Professionals

Cisco's Meraki line of switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist you to design and implement an efficient network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to ensure security and compliance, create and test a disaster recovery strategy, and resolve issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.