For medium-size companies who need IT consulting services, Progent offers an array of alternatives including on-site help, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, site relocation services, software development, and professional consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers professional in-person help for solving technical issues rapidly and economically.


Additional Topics of Interest

Meraki Access Point IT Consultants
Foster City, CA Online Help for Meraki

Progent's Cisco-certified Wi-Fi integration experts can assist you to deploy, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.

Small Business Private Clouds Engineer
Engineers in St. Paul

Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in an environment that gives the highest degree of dependability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting and Management options are based upon mature virtualization technologies that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence.

Postini Security Companies
Microsoft Exchange 2000 Setup

Progent's Microsoft-certified consultants have more than 10 years of experience providing email solutions for companies that range from small businesses to large enterprises. Progent provides economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and facilitate remote and mobile email access. Progent’s Microsoft Exchange support services can assist you in designing and implementing a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers integration help for Windows 8, Windows 7, and Windows XP desktops running Office Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.

Onsite Technical Support for 64-bit Server
64-bit Upgrade Consulting Services San Francisco Bay Area

Progent’s Microsoft-certified engineers can assist you to update your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit processing, plan an affordable upgrade strategy that minimizes operational disruptions, and deliver inexpensive, expert remote support to aid your company to configure 64-bit operating systems and application software on your current computers.

Microsoft Exchange Server 2016 Upgrade Network Consultant
Microsoft Exchange Server 2016 Upgrade Network Consultant New Mexico

Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

Skype for Business Front End Pool Consultant
Skype for Business and Cisco Unified Communications Consultancy in San Antonio, TX

Progent's consultants offer online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and validate a security strategy for your Skype for Business solution that meets government and industry requirements.

Remote Troubleshooting for Exchange 2003 Upgrade
Upgrade Consultant

Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.

Network Support Help Desk IT Consultants
Cisco Help Desk Outsourcing in Boise

Progent's Network Help Desk Outsourcing Services are designed especially for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who have to operate within a modest network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Software Selection and Integration.

Exchange 2003 Server Upgrade Consultants
Technology Consulting Services for Exchange 2003 Server Upgrade in Reno, NV

Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.

Exchange Server 2007 Consultant
Microsoft Exchange 2007 Consultant

Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.

Cisco Firepower IT Consultant
Firepower Services Integration Services Santa Cruz County

The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.

Remote Technical Support for Help Desk
Information Technology Consulting for Network Support Help Desk in Livermore

Progent's Microsoft and Cisco authorized Consultants offer three ways to help medium-size and large organizations create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses analyze the numerous top level Help Desk software packages available and determine what products might be excessively expensive, miss key functions, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk team for occasional projects or to fill in for absent or indisposed personnel.

Security Incident Response Engineer
San Leandro, CA Cisco and Microsoft Certified GIAC Security and Compliance Test Specialists

Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the security services addressed under GIAC accreditation including evaluating network vulnerability, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.