SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of a new generation of enterprise-class programs that can provide your business a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Progent can help organizations of any size to follow leading practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to migrate from a legacy edition of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible business value.
Small to middle size companies can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft Certified network support experts. With Progent's affordably priced network service packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to offer small company networks world-class availability, security, and performance.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Progent's Technical Response Center (TRC) offers national extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone help and online secure computer connection to isolate and resolve network problems quickly and affordably. The scope of technical expertise represented by Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to qualified experts as needed. For urgent problems, the Technical Response Center tries to respond to your request for service within one hour.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response.
Progent is convinced that a well architected and implemented network can be a pivotal piece for accelerating any company's success, and we apply this belief in our corporate network environment. We have built a fault-tolerant virtual office infrastructure that allows Progent's in-house engineers and certified contractors to deliver fast and effective service, cooperate closely on complex projects, and gain from professional and private growth by acting as a member of an exciting business culture of personal drive and freedom.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity applications and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are offered in a variety of product bundles targeted at customers from students and home offices to global enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid networks that seamlessly combine on-premises and cloud products and services.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact your business.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET applications rapidly and affordably.
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, after users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off system issues before they grow to be serious enough to impact network uptime. Because of MOM, Progent can deal with looming problems before clients suspect that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, safety and performance.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning technology from SentinelOne to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the entire threat progression including filtering, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.
Microsoft Dynamics GP/Great Plains can help you expand and manage your business better by delivering deep access to decision-driving data and a rapid ROI. Dynamics GP offers important business benefits such as its ability to extend the presence of your company, manage your accounting, computerize financial operations, unify processes throughout your company, refine inventory control, enhance order accuracy, expand revenue and minimize lead-time, and maximize cash flow. Progent can help you set up and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to help you derive all the advantages of your Microsoft Dynamics GP software.
Progent's Microsoft and Cisco-certified network experts can help you to assess the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Progent offers national online phone support and troubleshooting services for companies who run macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft technology. Progent's consultants offer Apple macOS and OS X clients a range of services including desktop support, migration to the most recent edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides optimum leverage for your information technology budget by protecting user efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote access utilities and experienced service specialists and consultants combine to enable Progent to solve most IT issues without squandering time and expense by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE network experts and CISM certified security specialists to help you with the most challenging network issues.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online support model, provides small and mid-size companies an efficient option for incorporating BlackBerry devices and software productively into their IT network.
Progent's Cisco CCIE-certified SIP integration consultants can assist you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective remote or on-premises expertise to help businesses to migrate smoothly to a productive communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP PSTN trunk.
Progent's Windows Server 2019 disaster recovery planning consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, such as scanners, network appliances such as switches and wireless access points, and Internet-of-Things devices such as sensors and robotics.
Progent can help you in all facets of your upgrade to Exchange Server 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own service brand as a seamless arm of your network consulting team.
Progent's Wi-Fi site survey services make it easy to design, deploy and debug a Wi-Fi LAN optimized for your facilities, offering you a WLAN that delivers the reception, performance, capacity, data protection, and roaming capability your company requires.
Microsoft and Cisco Authorized Expert Phone Support Professional
Progent can help your organization in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
E-Mail Guard is Progent's affordable anti-spam and virus defense service that offers small companies enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-based anti-spam and virus protection services that defuse email attacks before they can breach the company firewall. Perimeter Manager also lets administrators track and control their e-mail application, regardless of server vendor, hardware technology, or data center location.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients without sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital network initiatives on schedule.
Progent provides three essential types of Help Desk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your customers easy access to a dependable technical resource with extensive experience providing phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to business productivity. Progent's target is to fix rather than merely record problems.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and significant experience with information security architecture. ISSAP security experts possess in-depth knowledge of access control systems and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security consultants can help your company with all aspects of architecture security.
Progent's network engineers can assist you to automate desktop change and update deployment by providing support for administration tools like Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Cisco Nexus series switches are intended to provide the speed, expandability, resilience, cloud readiness, density, security and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite support services to help you to design an optimal switch topology, set up pilot systems to confirm your network design, install and configure Nexus switches, define and implement effective policies, run security vulnerability assessments, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities available for Cisco's Nexus family of switches. Progent's consultants can also help your business to migrate efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can help create efficient cybersecurity systems that protect a small business from advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate local, online, and mobile clients sharing IT resources distributed over a mix of physical sites and various clouds.
Progent's Citrix experts can assist your organization to evaluate the potential strategic value of the various editions of Essentials for Hyper-V, help you to integrate Citrix management tools with your Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtualized network while lowering the cost of equipment and support and streamlining administrative processes.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for law practices. Progent offers remote access to NetDocuments consultants who can assist legal departments and law firms to plan, deploy, administer, tune, or debug a document management system solution based on NetDocs.
Progent offers nationwide remote phone support and consulting services for businesses that run macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers can provide macOS and OS X users a range of IT services including desktop assistance, migration to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Remote technical support provides optimum return for your information technology dollar by protecting client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a combination of phone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the most difficult system problems.
Remote server management cards give IT managers full control of a server without the requirement for a personal visit. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical assistance. Progent has experience with a variety of remote management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Progent's Citrix consultants can help your organization to evaluate the strategic benefits of the available versions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying management processes.
Progent's Power BI experts can assist you to plan, install, maintain, update or troubleshoot your Power BI environment. Progent can also assist you to prep your target data for Power BI visualizations. Progent can help you build and manage a local, cloud based, or hybrid architecture to run Power BI.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and troubleshooting services to help you to plan, configure, administer, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also assist you to design and deploy hybrid networks that combine on-premises and cloud-based resources and that deliver easy access, advanced security and compliance, streamlined management, and dependable operation for all your mobile and desktop endpoints.
Progent can help you prepare and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small businesses to minimize system downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, data backup and restore systems, and transparent maintenance. Progent's business continuity consultants can help you to plan and validate an efficient business continuity strategy that matches your business goals and budget. Progent's disaster recovery specialists can assist you to design, deploy, and support resilient technologies including non-stop Internet connectivity, virtualized servers, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Progent is hiring a range of full-time employees including motivated Microsoft Certified Systems Engineers; system consultants with Cisco CCNP or CCIE credentials; and consultants for advanced system architecture with backgrounds in mobile connectivity, wireless integration, non-stop environments, business continuity planning, data protection, and virtual servers. Progent is also seeking desktop support technicians, off-site troubleshooting specialists, and CISSP or CISA certified security professionals. We are also hiring veteran managers and administrators who can operate effectively in our dynamic, virtual office environment. Progent contracts independent consultants who have specialized expertise and working background in high-demand IT areas beyond Progent's primary technical concentration. Our Experts Team hires contractors who can provide advice and development support for mission-critical applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or offer expert skills in technologies like telecommunications, web development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by us coordinate with Progent's full-time engineers to provide end-to-end IT services for small and midsize business networks.
Progent's proven ransomware recovery consultants can help your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Cisco offers an extensive product line of routers that includes routers designed to provide the protection, performance, and availability required by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's experienced ransomware recovery consultants can assist your business to rebuild an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT environments that span local offices, data centers, and cloud resources.
Progent provides organizations of any size professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you create a detailed security plan and choose appropriate products from multiple suppliers to support your security goals while sticking within your budget restraints.
If your office computer system combines Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for easy administration, seamless dataflow, high availability, superior performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration support offerings include network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and repair, in-person technical support, and Contact Center support.
Even if your company has a minimal computer services group and a limited IT budget, your information network can still have the same high availability and performance that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent system management software for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your vital business applications and hardware up and running.
Dynamics GP software includes analytics and reporting features that let you monitor all business processes, revenues and spending, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you design reports that allow you to analyze your business more thoroughly, turning raw data into valuable management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer specialized business application development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.
Progent's Cisco-certified IT professionals can help you build an affordable, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide array of fault tolerant Internet access products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the most current techniques for 24x7 Internet connections to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet access.