Additional Topics of Interest

Emergency SharePoint 2016 and OneDrive for Business Support and Integration
SharePoint 2016 DLP Network Engineer

Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

Desktop Information Technology Consultants
Desktop Technology Consulting Services Company

Progent can deliver a wide array of cost-effective services to assist your business to install, configure, troubleshoot, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online technical support for individual computers or laptops or work with your business to design and implement a large-scale rollout of new or revised operating system platforms and applications. Progent can also supply engineers and technicians to help you to plan for and complete a site relocation or merger designed to cause minimal interruption to your productivity.

Microsoft Exchange Server 2010 Migration Engineers
Exchange Server Migration Services

Progent offers comprehensive help for every step of your Exchange 2010 migration with services that include end-to-end project management, site prep, project design and documentation, cost estimates of new software and equipment needed, recommended sourcing, pilot testing at client site or at Progent's testing lab, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for customer's support staff and end users.

24x7 Service Reports Online Technical Support
Remote Support Services Service Reports

Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who offer scant documentation or specifics of services performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every consultant to each client. The practice of detailing and archiving support records allows more efficient support and avoids a variety of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

Support and Setup Computer Virus Forensics
After Hours Technology Professional ProSight Behavior-based Virus Detection

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete threat progression including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.

Cisco ASA firewall VPN Network Consulting
ASA 5500-X Firewall with Firepower IT Consulting

Progent’s Cisco-Premier technology consultants provide experienced PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, performance and availability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progent’s network experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

24/7 Exchange Email Hosting Specialists
Exchange Hosting Consultant

Progent's MS Exchange Hosting Support Services provide an enterprise-class data center with redundant electrical and environmental control systems, 24x7 staffed security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized machines for fault tolerance, smooth scalability, and rapid recovery. Services include complete incorporation with your network, access to handheld computing devices, continual monitoring of performance and security, spam and virus filtering, security update and service pack control, Contact Center services, per-day data backup, and comprehensive messaging administration support.

Windows 10 Pilot Testing Online Technical Support
Windows 10 Training Remote Troubleshooting

Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and users, and post-migration consulting support.

Microsoft MAS 90 Expert Development
Axapta Support and Help

Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific company needs. Progent’s Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration support for secure, company-wide information sharing as well as integration with CRM programs.

Technology Professional Security Audit
Security Audit Specialist

Progent provides expertise for security auditing utilities including LANguard from GFI for performing a variety of programmed network testing scans to uncover possible security gaps. Progent has extensive knowledge of network auditing tools and can help you to understand testing reports and respond effectively. Progent can help you design protection into your business operations, install scanning applications, define and implement a secure system environment, and suggest policies to maximize the safety of your IT system. Progent's security consultants are available to show you how to configure a firewall, design safe remote access to email and data, and integrate VPN. Progent's accredited security engineers can also test the protection of web-based software and can run comprehensive information security tests of enterprise-wide security to determine your organization's compliance with recognized industry security standards including FISMA, NIST, and ISO 17799.

IT Consultant Online Wireless Site Survey
Wireless LAN Site Survey Technical Support

Progent’s Wireless Site Survey helps you to design and implement a WiFi network optimized for your environment, offering you a WLAN that delivers the reception, speed, load-handling capability, QoS, security, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.

Troubleshooting Office SharePoint Server 2016
SharePoint Network Consultants

Progent's Microsoft-certified consultants can help you rationalize the economic case for implementing Microsoft SharePoint 2007, consult with you on the appropriate edition of SharePoint Server for your application, offer setup and deployment services, help you to install Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your standard and custom application programs to work with SharePoint Portal Server 2007, develop a comprehensive security plan that includes portal solutions, and deliver maintenance and Help Desk support.

Double-Take Replication Manager Computer Consultant
DoubleTake Carbonite Software Backup Consultant Services

DoubleTake/Carbonite Software offers a selection of products designed to provide small and midsize businesses a variety of affordable alternatives for replicating and recovering business-critical applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small business IT networks to create an advanced state of fault tolerance and disaster recovery capability at a budget-friendly price.