Computer Help for Mid-size Companies
IT Consulting
Additional Topics of Interest
Hornetsecurity Altaro 365 Total SharePoint Backup Remote Troubleshooting
Help and Support Hornetsecurity Altaro 365 Total OneDrive Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Juniper Junos CLI Cybersecurity Firms
Juniper Junos BGT Compliance Audit
Progent's Juniper Networks-certified network engineer can help your company to design and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade efficiently from outdated devices to current versions. Progent's Junos OS engineers can also offer support for Juniper's flagship network control software to enable your business to simplify the administration and improve the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain networks that incorporate a mix of Juniper's software platforms.
Microsoft Teams and iPhone Technology Professional
Microsoft Teams and iPad Consulting
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Support Desk Sharing Onsite Technical Support
Shared Service Desk Consultant
Progent's Computer Contact Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require fast access to a Help Desk Service Center with expert telephone support and full escalation capability but who must operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Selection and Integration.
Online Technical Support Intune and Android
24/7 Intune App Wrapping Professionals
Progent's Microsoft-certified Intune consultants can assist your organization to assess the strategic value of utilizing Intune for configuring and managing your portable devices including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help your company to configure policies, plan and deploy test environments to evaluate the benefits of Microsoft Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune deployment.
Computer Consulting Service Reporting
Service Reports Integration Support
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small support organizations who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports sent by each staff member to every customer. The practice of documenting and organizing service activity allows more efficient support and avoids a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who won't release the keys to the kingdom.
24-7 Juniper Junos Configuration Cybersecurity Firm
Network Consultant Juniper Junos BGT
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Notebook VPN Computer Service
Mobile Laptop Consulting Organization
Progent's remote connectivity and smartphone synchronization experts can assist you to design and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to improve the efficiency of your remote workforce.
Consulting Services Exchange 2003 to Exchange 2010 Upgrade
Exchange Server 2010 Migration Technology Professional
Progent's Microsoft-certified network experts can help you to assess the value of Exchange Server 2010 for your company and can assist your IT staff to plan and implement an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your productivity, cutting the cost of equipment and support, streamlining administration, and integrating your key communications platforms.
Remote Support Microsoft Exchange Server 2016 Upgrade Planning
Exchange 2016 Migration Consultants
Progent can assist you in any and all facets of your upgrade to Exchange 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
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Horizon3.ai NodeZero Threat Assessment Cybersecurity Tech Services
Horizon3.ai NodeZero Security Penetration Testing Cybersecurity Consultancy
Progent's certified security consultants can perform NodeZero-based PEN tests to verify your security defense systems and policies are correctly configured and effective.
SCDPM 2012 Disaster Recovery Integration Services
Remote Support SCDPM 2012 Cloud Backup
Progent's Microsoft-certified consultants offer online or onsite support to help businesses of all sizes to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for resolving particularly challenging problems, or comprehensive project management services. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Consultant VMware Infrastructure
24 Hour Services VMware Infrastructure
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
Progent Phone Numbers
Progent Phone Numbers
For small companies interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Top Quality MongoLock ransomware protection and recovery Services
DopplePaymer ransomware protection and recovery Technology Professional
ProSight Active Security Monitoring (ASM) incorporates next generation behavior-based machine learning technology by SentinelOne to defend endpoint devices and physical and virtual servers against recognized as well as novel ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
SQL Server Reporting Services Online Technical Support
SQL Server Business Intelligence Online Help
Progent's Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from earlier versions of SQL Server to Microsoft SQL Server 2005.
Horizon3.ai NodeZero Certified Threat Assessment Security Audit Services
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Security Auditing
Progent's certified security experts can run NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are properly set up and effective.
ProSight Duo MFA Technology Consulting Services
Identity Verification Online Troubleshooting
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.
Proxim Tsunami Remote Troubleshooting
Office Wireless Support and Integration
Progent's wireless professionals can help small companies plan, select, pilot, install and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of security that matches or exceeds wireline connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and install the wireless connectivity solutions that match your business needs.
24-Hour Anti-Virus Services
Antispam Support and Integration
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by providing continually improved spam and virus filtering, policy administration, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, management and analysis tools plus outbound email testing to let you repair your email system and specify and regulate company email policy.
Hornetsecurity Altaro 365 Total Backup Technology Consulting Services
Altaro Microsoft 365 Total Mailbox Backup Technology Consulting Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
SharePoint Business Connectivity Services Network Consulting
Support SharePoint Web Parts
Progent's Microsoft engineers can provide cost-effective online technical support and programming services to help your business to design, implement, manage, and troubleshoot SharePoint 2010 environments that can include web pages able to function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular desktop applications like Excel, Word, Outlook, and Project. Progent can help you to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Computer Consultant Online Help Desk
Help Desk Technical Support Services
The Contact Center service delivery model used by Progent offers small and midsize companies an efficient option to reliance on independent consultants by offering broad expertise accessible to numerous support teams, optional 24x7 availability of urgent assistance, escalation capability to world-class experts for solving the most complex issues, support consistency and reliability, prompt follow through overseen by veteran IT service administrators, a selection of easy-to-use techniques for initiating support tasks, and excellent process visibility enabled by trouble ticket updates and available via a web-based portal.
Technical Support Windows Server 2019 Virtual Machine
Setup and Support Microsoft Windows Server 2019
Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Data Protection Manager 2016 Security and Compliance Online Technical Support
Remote Technical Support Microsoft Data Protection Manager 2016
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can deliver occasional expertise to help you through challenging issues or provide end-to-end project management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.
Telecommuter Integration Help and Support
At Home Workers Technology Consulting Services
Progent has 20 years of experience assisting small and medium-size businesses to plan, implement, optimize, administer, and debug computer networks that support a remote workforce.
Open Now Progent Cybersecurity Press Relations Consultants
Specialist Progent Cybersecurity Experts
Progent in the News is managed by cybersecurity expert Darrin Johnson.
BDR and Business Continuity Solutions Online Help
Immediate Cloud Backup Security Specialists
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost and fully managed solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data.
Internal Cybersecurity Scan Technology Professional
Services Information Risk Evaluation
Progent offers two low-cost service packages intended to enable small businesses to get an objective security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to determine possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized machine inside your firewall to assess vulnerabilities to internal threats. Both security inventory services are configured and executed from a secured remote site.
Offsite Managed Backup and Recovery Services Engineer
Offsite Managed Data Backup/Recovery Services Consulting
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.
Microsoft Computer Consultants Microsoft 365 AD FS
Outlook autodiscover Support Services
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on schedule and within budget.
Small Business Technical Firms
24-Hour Small Office Consulting Companies
Progent provides the help of Microsoft and Cisco-Premier IT consulting experts to offer clients affordable ways to help businesses optimize the benefits of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's network engineers can help you improve your network's e-mail architecture, security, availability, throughput, and system management.
System Pilot Testing Lab Professional
Network Testing Lab Consulting
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent clients without sufficient internal resources to assemble proper pilot systems, the lab reduces capital outlay and engineering risk and helps keep vital network projects on schedule.
Apple iPhone and Windows integration Engineer
Apple iPhone and Windows integration Integration
Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive networks with resource sharing and collaboration functionality. Allowing productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Apple service makes it possible to provide world class assistance to businesses that rely on these technologies to keep their competitive edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Hybrid cloud integration Consultant
Enterprise hybrid cloud solutions Specialists
Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that utilize on-premises IT assets along with one or more cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Infor SyteLine CloudSuite Purchasing Management Consult
Infor SyteLine CloudSuite Inventory Management Engineers
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than a quarter century of background assisting manufacturing and service companies to manage complicated supply chains and improve the efficiency of key business processes in order to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Infor SyteLine CloudSuite Industrial Consulting
Infor SyteLine CloudSuite Excel Integration Consultant Services
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of background assisting manufacturing and distribution companies to manage complex supply chains and streamline critical processes to bring products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Hyper-V 3.0 Server Information Technology Consulting
24x7 Technical Consultant Microsoft Hyper-V 3.0 Virtual Machines
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as secure multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network costs and enhance availability.
24/7 MCSE Expert Certified MS SQL Server Development Company
Microsoft Experts Consultant Services SQL Server Replication
SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, deploying, administering, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Offsite BDR Services Integration Support
ProSight Managed Cloud Backup Services Integration Services
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises device, or to both. Progent's disaster recovery specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your business-critical information.
iOS patch management Engineer
Endpoint patch management Specialists
Progent's managed services for patch management provide organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, network appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and robotics.
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