Progent offers advanced remote support to help organizations integrate their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your IT team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine local resources along with public clouds. To help you to integrate public clouds with networks, Progent can provide a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than two decades of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small and midsize businesses a range of cost-effective solutions for backing up and restoring vital applications such as Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business information systems to achieve an advanced state of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Progent's Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent's ProSight portfolio of managed IT services are intended to provide organizations who have small internal IT support staffs with low-cost access to world-class management platforms and technical expertise. Benefits of the ProSight line of managed services include flat-rate network management expenses, automation of routine administrative processes, ongoing adoption of new information technology, smooth transition from legacy technology to modern solutions, improved fit between computer technology with business goals, guidance from seasoned network consultants, and allowing management to concentrate on business instead of fast-evolving network technology.
Progent's ProSight family of managed IT services are intended to provide organizations who maintain small in-house network administration and support teams with affordable access to enterprise-class management tools and technical experts. Advantages of Progent's ProSight line of managed services include fixed IT management expenses, smart automation of routine administrative tasks, continual absorption of new information technology, smooth transition from older systems to up-to-date solutions, close alignment of computer technology with strategic objectives, guidance from veteran network consultants, and allowing management to concentrate on business issues rather than ever-changing information technology.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than a quarter century of experience helping manufacturing and service companies to simplify supply chains and improve the efficiency of key business processes in order to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from occasional guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Microsoft-Certified SQL Server engineers can provide an array of support services to help small and midsize companies to plan, implement, manage, and repair MS SQL 2008 solutions so that they realize the maximum business benefit from this state-of-the-art RDBM platform. In addition, Progent offers assistance with system infrastructure, enterprise-wide security, and software development to increase the strategic benefit of your computer investment.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to plan, install, manage and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Progent's Microsoft-certified ISA Server consultants have long experience developing ISA Server-based security installations for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information security needs without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible IT products to enhance business operations so they align better with your business goals. Your company can create and implement a well conceived IT strategy without absorbing the cost of a full-time Chief Information Officer.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis tools from SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats.
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or onsite integration and troubleshooting support to assist your organization to design, implement, upgrade, optimize, administer and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your unique office layout, building structure, and expected workloads.
The cluster feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically redesigned to streamline the deployment, configuration, and management of clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster Validation, easier setup and installation, unified cluster management, redesigned cluster infrastructure for increased uptime, hardened protection and quorum structure, elimination of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can assist your company evaluate the business benefits of failover clusters, plan and implement a deployment, educate your network support personnel to administer your failover clusters, deliver continuing consulting and technical help services, and create and validate a business continuity procedure.
Progent's Microsoft-premier consultants can assist your organization to update your servers or desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of migrating to 64-bit processing, plan an efficient upgrade strategy that reduces business interruptions, and deliver economical, expert remote support to aid you to configure 64-bit software and applications on your existing hardware.
Progent's management team includes seasoned veterans with decades of experience delivering network consulting, technical support, and strategic information system planning to organizations ranging from startups to Fortune 500 companies. Great support calls for great personnel, and Progent has assembled a management team able to provide customers with the best service value in the industry.
Progent's UNIX family consulting services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop source to help you build and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
If your company is developing UNIX-based software in an environment that includes MS Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual distraction of maintaining your business network. Through the use of smart server monitoring and by providing online and in-person support when your company needs it, Progent offers an economical alternative for supporting an information system that features excellent dependability, protection, and performance. Progent's developer support offerings feature full-service information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Helpdesk outsourcing.
MS Office Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package featuring enhanced security, seamless integration with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved operational efficiencies, enhanced worker productivity, and stronger IP security. MS Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite support and mediation services for your Office Communications Server 2007 environment and can assist your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to design and implement a smooth migration that will add significant strategic value to your IT system
Progent's Technical Response Center (TRC) offers affordable national after-hours online help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer extended hours telephone help and remote secure network access to isolate and resolve technical problems quickly and affordably.
Progent's data protection experts can assist you to design, deploy and troubleshoot a backup plan built around MSP360 technology. MSP360 offers file or image backup/restore for VMs and physical machines, works with all leading public clouds, and permits you to create a backup ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from user miscues, computer glitches, malicious insiders, and malware attacks such as ransomware.
Progent's ProSight Virtual hosting services provide small businesses a range of advantages including lower capital expenditures, reductions in operational expense, improved executive focus, world-class security, enhanced availability, and regulatory compliance.
The cluster technology built into the high-end versions of MS Windows Server 2008 has been radically redesigned to simplify the installation, configuration, and administration of server clusters that offer greater levels of system availability, protection, efficiency, and flexibility. New or improved features include cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, better security and quorum models, minimization of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company evaluate the business benefits of Windows clustering, plan and implement an installation, train your network support personnel to administer your failover clusters, deliver ongoing consulting and support services, and create and validate a workplace recovery plan.
Progent offers the support of a certified engineer with expertise deploying products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or troubleshoot a video conferencing solution that protects your investment and maximizes the business value of your IT system. Progent can also provide the services of network infrastructure consultants able to help businesses of all sizes to build and troubleshoot a network that provides the speed, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
MS Office Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade solution featuring advanced security, transparent integration with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, enhanced individual output, and better intellectual property security. MS Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises support and mediation services for your Office Communications Server 2007 deployment and can help you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add significant strategic value to your IT system
Microsoft SQL Server 2005 offers powerful, familiar tools to IT experts and information workers, reducing the complexity of creating, deploying, administering, and using company information and database applications in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Solaris platform support experts provide small and mid-size companies and software developers support for administering and supporting Solaris systems that operate with Microsoft-powered networks. Progent offers your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with a convenient one-stop source to help you build and manage a secure and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's private cloud hosting service allows small and midsize organizations to run mission-critical applications such as SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restore. Smaller organizations can use Progent's private cloud to avoid major investments in the purchase, upkeep, and operation of computer equipment and facilities while benefiting the highest levels of system availability and physical security.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of dependability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that allow small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
CISA Certified Security Expert On-site Support Computer Consultants
Cisco's Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and management of wireless access points, tuning wireless performance by limiting the effect of RF congestion, enhancing wireless availability with fast failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with comparable features but which uses your own storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help your business to plan, configure, operate and repair a BDR system based on Barracuda Backup.
Progent's Microsoft-certified relational database developers can provide small and midsize businesses remote support for popular database products including MS SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include installation and configuration, database architecture and coding, administration services, replication and synchronization solutions, storage management, performance optimization, data migration, information security, backup and recovery systems, troubleshooting, and webinar training.
Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software support.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for legal workflows. Progent can provide remote guidance from NetDocuments experts who can assist legal departments and law firms to design, deploy, manage, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for key platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or deliver end-to-end project management or co-management services to help you finish your SCDPM 2016 initiative on time and within your budget.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Premier network support experts. With Progent's affordably priced IT service programs, small businesses can select a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi network adapted to your facilities, providing you a WLAN that has the reception, performance, capacity, Quality of Service, security, and hand-off ability your business needs. Wireless site survey services from Progent include remote predictive analysis for designing a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can help create efficient cybersecurity solutions that protect a small office against modern threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing network resources distributed over multiple physical sites and public and private clouds.
Progent's experts can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or earlier editions of OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud. For business environments based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your organization's objectives.
Progent offers cost-effective online consulting to assist you to design, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the strategic value of your IT system.
Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to move from an earlier edition of SCVMM or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible business value.
Progent's Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your business network from attack by external and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Progent offers two ultra-affordable service packages designed to enable small companies to receive an objective network security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your network from outside your firewalled perimeter to uncover potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure computer within your firewall to assess vulnerabilities to internal assaults. The two security inventory services are configured and run from a protected remote location.
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, develop an enterprise-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, functions as the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express offer an advanced IP-PBX by integrating with unified messaging apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer efficient and affordable remote and onsite support to assist organizations of any size to build and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent can help with any aspect of CUCM support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.