Additional Topics of Interest

Hornetsecurity Altaro VM Backup and VMware ESXi Remote Troubleshooting
Altaro VM Backup Immutable Cloud Storage Engineer

Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.

24 Hour SQL Server 2012 Performance Tuning Computer Consultants
SQL Server 2012 Remote Consulting

Progent can provide the support of certified consultants as well as experienced software programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

Server Training
Windows Education

Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their scope, Progent can focus on delivering high-value services where Progent has few competitors. Medium-size companies who utilize familiar freelance service providers or who maintain internal support personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more robust, protected, and efficient.

ransomware removal and file recovery Consultants
Emergency ransomware removal and recovery Consultant

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800

Online Consulting Malware Forensics
Technology Professional ProSight Behavior-based Antivirus

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the complete threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.

802.11ax wireless controller Support Services
802.11ax wireless controller Technical Support Services

Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless availability with fast auto-failover, and strengthening data security by identifying cyber threats and analyzing traffic content according to user type and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.

Support Outsourcing SCCM 2012 Software Inventory
Support Services SCCM 2012 Troubleshooting

Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management solution or assist you to modify your current SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can help you to build a software foundation that fully supports SCCM by delivering expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).

Cisco ASA Firepower Remote Consulting
ASA Firewalls with Firepower Remote Technical Support

Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer unified management of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that include local offices, data centers, and cloud resources.

Virtual Call Desk Economics Remote Troubleshooting
Virtual Support Desk Costs Specialist

Progent's Helpdesk management and co-management services help businesses to reduce costs and improve productivity.

Macintosh OSX On-site Technical Support
Macintosh OSX Computer Consulting

Progent's consultants offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple Mac applications. Progent can also assist your business with Apple iPhone support and iPad management, or migrating to iCloud services. For business environments built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.

SPA300 Series IP Phone Specialist
Cisco IP phones Online Support

Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.