Progent can provide onsite training designed for people who want to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for macOS and Mac OS X applications.
Progent offers the guidance of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines.
If your business computer system combines Solaris technology with Windows, Progent can show you how to integrate your servers into a unified environment that allows all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, enhanced performance, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence support services feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical help and troubleshooting, in-person technical support, and Contact Center services.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent can provide the expertise of Microsoft-certified engineers and experienced database application developers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and data security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent's short-term IT staffing services allow businesses to respond to sudden increases in demand for IT support personnel without incurring the costs and delays associated with identifying and hiring experienced technical workers and without adding to your full-time head count.
Progent's experienced ransomware recovery experts can help you to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced security, transparent integration with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved business efficiencies, enhanced individual productivity, and stronger IP protection with this easy-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified consultants can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire organization.
Progent can assist your organization to deploy Cisco's infrastructure products to build a solid basis for your onsite, cloud-centric, or hybrid data center and improve operations in vital areas including resource consolidation, security and compliance, manageability, uptime, and disaster recovery.
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence experts can provide remote and onsite support to help your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, the lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer to provide a broad perspective to assist you select and maintain network solutions appropriate for your current situation and that can serve as a firm basis for your growth. Progent's part-time CIO services provide financial leverage to organizations who want to maximize the benefits from their network investment but who are without the budget or hesitant to add one more high-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all major OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in a unique situation to provide unbiased advice along with advanced technical help for building and maintaining information systems that fit the particular requirements of your organization.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest level of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization technologies that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and network management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Progent's Microsoft-certified engineers offer in-depth expertise in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a wide variety of cost-effective online consulting services based on industry best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include system planning, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training classes.
Progent has 20 years of experience helping small and mid-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that support telecommuters.
Progent's Microsoft-Premier SQL consultants can provide an array of services to help small and midsize businesses to design, install, administer, and repair SQL Server 2008 systems in order to receive the maximum strategic benefit from this advanced RDBM platform. In addition, Progent offers expertise for network architecture, enterprise-wide protection, and application development to increase the strategic benefit of your information investment.
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to current devices.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to help you to design, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Progent's Cisco CCIE network infrastructure experts can help your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so all looming issues can be addressed before they can impact productivity.
Progent's support specialists in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup functionality. Enabling efficient cooperation among a variety of servers and workstations powered by Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft technology. Progent's experience in Windows and Macintosh service makes it possible to offer world class assistance to companies that depend on these technologies to keep their strategic advantage. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Android, and other out-of-band devices.
Progent's Microsoft certified experts provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical applications quickly and automatically to appropriate users, reduce software costs and stay compliant by understanding patterns of usage, enhance Windows protection by improving your awareness of weak points and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and appliance inventory.
Progent's consultants can help you to design and implement an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and cloud assets.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and on budget.
Before Progent's MOM-based solution, system problems were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate system problems before they becomes critical enough to disrupt network availability. Because of MOM, Progent can deal with potential problems before customers know that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class reliability, security and productivity.
Progent's Cisco-certified CCIE network experts can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's Microsoft-expert consultants can assist your organization to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit computing, design an affordable upgrade strategy that minimizes business interruptions, and offer inexpensive, professional online support to assist your organization to install 64-bit software and applications on your existing computers.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent can provide small businesses with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate technology to improve business processes so they align better with your corporate goals. Your company can develop and install a well conceived IT strategy without incurring the expense of a full-time senior IT executive.
Progent's team of expert programmers, database designers, and program managers can help large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can help clients plug expertise gaps by offering relational database designers and programmers skilled in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and web portals. Progent also offers experience with web development tools and can help businesses to build, enhance, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
Progent's IT outsourcing services offer economical network support for medium-size businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting network service budgets to increase in a more linear and manageable manner than is possible by amassing a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust system foundation for your vital Windows-powered applications such as Windows Server 2008, Exchange Server, and SQL Server.
Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that utilize local resources as well as one or more public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent's certified Forefront TMG and ISA Server 2006 consultants can assist you to plan, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business needs.
Cisco's Catalyst wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting cyber threats and filtering traffic content based on user type and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology.
Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified engineers offer in-depth support in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide range of cost-effective remote consulting services based on industry best practices to help businesses of all sizes to receive all the benefits of this leading platform. Support services available from Progent include system planning, installation and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are mobile within office, hospitality, retail or other venues where management requires user endpoints that offer more control, security and durability than is achievable with the Bring-Your-Own-Device mode of workplace communications. Integration of Cisco's wireless IP phones usually requires that you set up and optimize many components of your wireless environment including wireless access points, routers, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer online and onsite support to help you create and administer a Cisco wireless IP phone solution by providing services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's Microsoft-certified engineers can help your organization to update your application servers or workstations from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit processing, plan an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, professional remote help to assist you to configure 64-bit operating systems and application programs on your current computers.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows Hyper-V 2016 utilizes key features first designed for and proven on Azure, one of the world's biggest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive upgrade strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.
Microsoft Dynamics GP 2015 R2 introduces a revamped design that improves cloud integration, supports the most popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and hands-on experience to resolve the critical IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of skill that IT security professionals are expected to master. It gives business management the assurance that those who have qualified for their CISM certification have the background and knowledge to deliver efficient security management and consulting services.
Progent can provide the expertise of a senior specialist with years of hands-on experience installing, managing, and enhancing video conferencing platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network support group, your ISP, and your telepresence platform supplier to assist your organization maximize the business value of your telepresence solution.