Progent's Microsoft-certified experts can deliver a range of network consulting services to assist companies of all sizes to deploy, manage, and troubleshoot networks that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project managers can help create test environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects following industry best practices.
Progent's Cisco-certified CCIE network engineers can assist you to maintain your current PIX 500 or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent’s consultants can assist you to design and carry out an efficient move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity and access services for both on-premises and cloud assets.
Progent provide organizations of any size world-class network online or in-person consulting for information systems based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security expertise for companies ranging from the small office to the global enterprise.
Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that combine on-premises IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
For mid-size companies looking for IT consulting services, Progent can deliver a variety of options such as on-site service, remote support, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staffing, business relocation support, software programming, and professional consulting. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent provides professional on-premises help for fixing network issues rapidly and economically.
Progent can provide cost-effective remote and onsite support to assist organizations to migrate any portion of their core network resources to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
The CISA credential is a globally recognized qualification that signifies mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to assist companies in the areas of IS audit process, information technology governance, systems and architecture lifecycle, information technology support, safeguarding of data resources, and business continuity planning.
Dynamics GP can help you grow and control your business better by delivering deep availability of strategic data and a rapid return on investment. Dynamics GP confers major productivity benefits including its ability to extend the reach of your company, manage your financials, computerize financial operations, standardize procedures across your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can help you set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can provide expert Dynamics GP consultants to help you reap all the benefits of your Microsoft Dynamics GP business management system.
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to implement your upgrade to Exchange Server 2010, generate comprehensive documentation of your new email system, train your network support team and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide ongoing management consulting and technical help. Progent can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or show you how to migrate to more recent firewall solutions. Progent can also help you design and implement a comprehensive security strategy that can incorporate firewall and VPN devices and software, managed security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going network help, administration, education, and security consulting.
Progent's Linux support experts offer small and mid-size businesses and developers support for administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience offers you a convenient single source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to gain all the advantages of bringing intelligence to their IT infrastructures. Cisco's switch product line makes it possible to enable features to make your IT network highly available to handle real-time needs, scalable to facilitate growth, secure enough to protect restricted data, and designed for prioritizing and managing all traffic to optimize network performance. Progent's Cisco certified engineers can show you how to select and deploy Catalyst switches that make sense for your business. In addition, Progent's certified security specialists can show you how to develop a comprehensive protection policy and set up Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a standard Postini license, you can still get access to Postini’s Perimeter Manager technology through Progent’s E-Mail Guard antispam and anti-virus aggregation offering. Progent’s certified e-mail security professionals can show you how to create an email security strategy that incorporates antispam and antivirus technologies and policies.
Progent's experts can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email help, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple Mac applications. Progent can also help your business with Apple iPhone support and iPad management, or migrating to Apple's iCloud. For computer networks based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your company's objectives.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance problems.
Cisco's network security and remote access products for small businesses provide a complete range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that align most closely with your company goals.
Progent's Microsoft-certified consultants can provide affordable remote and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of economical online support services to help your organization to maintain your current Microsoft Word environment or assist you to upgrade to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between different releases of Word, integrating Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone integration, and remote training classes tailored for your special requirements.
Progent offers consulting for security testing packages such as LANguard from GFI for performing a variety of programmed system testing scans to identify potential security problems. Progent has extensive experience with network auditing tools and can help you to understand testing reports and respond effectively. Progent can show you how to build protection into your business processes, configure auditing tools, plan and implement a secure system architecture, and recommend procedures to maximize the security of your IT system. Progent's security consultants are ready to show you how to set up a firewall, design safe remote connectivity to email and business applications, and integrate VPN. Progent's certified security consultants can also validate the security of web applications and can provide extensive information security audits of company-wide security to determine your company's compliance with important international security standards such as FISMA, NIST, and ISO 17799.
Progent's Cisco CCIE-certified SIP integration experts can assist your business to plan, integrate, manage, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-based SIP trunks and can provide cost-effective remote or onsite support to help you to migrate smoothly to an advanced communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
The Progent Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, creating efficient migration methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and establishing training environments for new technologies. For Progent customers without sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital network projects on schedule.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients without sufficient in-house resources to assemble proper pilot systems, the lab reduces capital outlay and engineering risk and helps keep vital network projects on schedule.
For smaller businesses, computer security and regulatory compliance can be excessively complicated to master yet too dangerous to overlook. The world's biggest enterprises have been hacked, and the top cloud services have on occasion been taken down. It looks like there's no place to hide. Progent makes it economical for small and midsize businesses to implement vital IT security tasks effectively by providing the advantage of billable time to the closest minute without any minimum charge for online support. This means you can have the help of a world-class information expert to deliver precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security plan.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone help and online direct network connection to troubleshoot and resolve network problems quickly and economically. The breadth of technical expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent issues, the TRC tries to respond to your call for support within one hour.
Progent can assist businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent can provide the support of an accredited consultant with an extensive background deploying products from the leading telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, expand, or maintain a video conferencing solution that protects your investment and maximizes the business value of your IT network. Progent can also provide the expertise of network infrastructure engineers able to help businesses of all sizes to create and maintain a network that provides the performance, reliability, security, and scalability required to support your video conferencing/telepresence solution.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad range of online services to help your organization to design, program, test, deploy, manage, and debug business applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the newest versions of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide as-needed support to organizations looking for a fast solution to a stubborn problem related to Office Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business application software based on Excel. Progent's affordable online training classes for Excel can be customized to meet the special requirements of individuals or teams.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or small support firms who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by each consultant to every customer. The discipline of documenting and organizing service activity allows more efficient support and eliminates a slew of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.
Progent's Intune consultants can assist your organization to assess the business case for adopting Intune for configuring and managing your mobile computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can help you to configure policies, plan and deploy pilot environments to confirm the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and troubleshoot your Intune solution.
Progent offers technical services for medium size companies with 100 to 250 system users. The mid-size business or work group has typically been an overlooked segment of the market for network consulting expertise. The cost structures and service delivery models of major outside service firms make them too costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to support an information network whose complexity and capability are often similar to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and proactive server monitoring, dramatically lowers the network maintenance expenses of an SMB while providing the small organization with enterprise-level service from certified, IT consultants knowledgeable in a broad array of midsized business technologies. If your medium size organization or small business is looking for levels of network support needed by a medium size office without paying big-company costs, contact Progent.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving wireless availability with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery solution, assist your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and help you to streamline the administration of clustered servers.
Cisco's Meraki MS family of access and distribution switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to help your company to plan and deploy an efficient network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure compliance, develop and test a disaster recovery strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking infrastructure.
Progent's Sun Solaris family support experts offer small and mid-size companies and software developers assistance with managing and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide high uptime, fault tolerance, and application mobility.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or small support firms who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every staff member to each customer. The practice of detailing and archiving support activity results in more effective support and avoids a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.