Progent's pricing policy is to bill for remote service and in-person visits by the minute. Consequently, you owe exclusively for received support. Progent does not impose a more expensive rate for after-hours or urgent support, and inside California or in regions where Progent offers on-site support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no startup charge and requires no retainer for services provided during normal working hours. Many support organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to allow minor problems to fester.
Progent can provide cost-effective remote consulting to help you to design, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable infrastructure that aligns with your computing model. Progent can also provide online or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your IT system.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to track your business more thoroughly, transforming uncooked data into valuable understanding of your company and customers.
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Small Business Server 2011 requires a computer consultant with hands-on background planning and integrating seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background integrating computer systems built on Microsoft products. This experience assures you success in installing, administering, and maintaining network environments that incorporate the SBS Server package of servers and productivity software.
Colocation sites allow companies to share world-class facilities for hosting network equipment that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your business with all facets of your colocation strategy including choosing and migrating to a colo facility, designing network architecture, defining hardware, on-site and on-line maintenance, establishing online system management, and training your support personnel.
Cisco's network security and offsite access technology for small companies provide a full line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align best with your company goals.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for law practices. Progent can provide remote access to NetDocuments experts who can help your law firm to plan, configure, manage, tune, or troubleshoot a document management system solution powered by NetDocuments.
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to design, configure, test and maintain a DR system based on VMware SRM and VMware NSX.
Progent's Sun Solaris platform support services offer small businesses and developers support for administering and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise provides you with an easy single source to show you how to create and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software developer and can assist businesses of all sizes to integrate and support MySQL within a robust IT infrastructure that offers advanced speed, expandability, and protection. Progent also has experience helping businesses migrate applications from an Oracle environment to MySQL.
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
If your company is producing UNIX-based applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant distraction of managing your business network. By using automated network monitoring and by delivering remote and on-site support when your company needs it, Progent offers an affordable solution for supporting an IT network that features high reliability, protection, and efficiency. Progent's developer assistance services include comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring services, and Helpdesk services.
Lync 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that permits the modern BYOD computing style with IM, real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Lync Online) or hybrid model appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Progent's certified TMG 2010 and ISA Server 2006 consultants can assist you to design, install, and manage a configuration of Forefront TMG or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your company requires.
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete IT outsourcing alternative that enhances network dependability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and key business application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual server set up and maintained by Progent's computer service professionals.
Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security needs without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast recovery of vital files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information.
The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of cost-effective services that include colocation migration, equipment installation and updates, infrastructure optimization, project management services, virtual server configuration, remote network monitoring, automated network management, software programming, business continuity planning and testing, security assessment, and the use of Progent's Test Lab.
Progent's seasoned application designers and software developers can help your business to create customizations to Microsoft Dynamics GP/Great Plains that address the special needs of your business while retaining the advantages of Windows integration and connectivity. Progent can also provide help with a selection of development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Windows Enterprise Directory demands significant field experience to configure efficiently across an enterprise. Progentís Microsoft Certified consultants are experienced in designing, deploying, and supporting complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual legacy software configuration objects in online AD systems, and fixing failed installations of Active Directory and Active Directory-associated applications.
Progentís Cisco-Premier technology consultants provide professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe access services. Extending from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, performance and availability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progentís Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent offers national urgent technical support and consulting services for businesses who run Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows technology. Remote network consulting offers maximum leverage for your information technology dollar by extending user efficiency and shortening the time charged for computer analysis and repair. Sophisticated remote support utilities and skilled technicians and engineers allow Progent to solve the majority of network issues without squandering time and money by going to your location. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security specialists to help you with the toughest network issues.
Progent's engineers can provide a variety of technical services to assist companies of all sizes to install, manage, and troubleshoot IT systems that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project managers can assist to design and configure testing environments to evaluate Windows 8.1 and develop and manage Windows 8.1 migration plans following industry best practices.
Progent's Microsoft-certified consultants can help you to streamline desktop PC change and update deployment by delivering support for administration tools like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the benefits of Exchange Server 2010 for your business and can help you to design and implement a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and service, streamlining management, and consolidating your key communications technologies.
If your company has a Sun Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire enterprise in a wide range of security topics including security administration procedures, security design and strategies, connection control products and techniques, applications development security, operations security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM and ISSAP define the core competencies and worldwide standards of performance that information security managers are required to master. These certification offer IT management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the experience and theory to offer world-class security support and engineering help.
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help you to design, configure, operate and repair a BDR solution based on Barracuda technology.
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness to block ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to collect information about your current security profile and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery system that minimizes your exposure to ransomware and aligns with your company's requirements.
Progent's Citrix-certified consultants can assist your organization to evaluate the potential strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management utilities with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the performance, uptime, consistency, and fault tolerance of your virtualized network while reducing the cost of equipment and support and simplifying management tasks.
Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller products. Progent offers support for hardware-based and software-only wireless controllers and can assist you to determine which version makes sense for your wireless environment. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller expertise.
Progent's Meraki Wi-Fi AP experts offer online and onsite support services to help businesses of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or device.
Progent's Sun Solaris family support services offer small businesses and software developers assistance with managing and maintaining Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of a new generation of high-end applications that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent can help small businesses to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical mistakes small companies make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients without sufficient internal resources to assemble effective test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping vital IT initiatives on schedule.
Progent's Microsoft-certified Intune consultants can help you to assess the business value of utilizing Microsoft Intune for configuring and managing your mobile computers including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent can help your company to define policies, set up pilot systems to confirm the appropriateness of Intune for your environment, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Technology Professional Oracle Database Resource Manage
If your office network mixes Linux-based products technology with MS Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high reliability, superior performance, and strong protection. Progent's UNIX/Linux and MS Windows coexistence support offerings include IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and repair, in-person technical support, and Helpdesk outsourcing.
Progentís wireless engineers can help small companies design, choose, evaluate, install and support protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of protection that equals or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and install the wireless connectivity technology that match your business needs.