Expert Remote Troubleshooting for Orange, California Networks from Microsoft Certified Engineers
Small businesses have typically been underserved by large network service organizations. Many small companies allow themselves to become overly dependent on individual engineers or small consulting organizations who don't have the bandwidth or broad knowledge to respond quickly or effectively to network emergencies. Still other small businesses resort to mass-market support providers staffed with personnel able to offer standardized fixes for ordinary issues but who do not have the experience and versatility to deal with the variety of environments and absence of standardization that characterizes small business information systems.

Progent's proven methodology for delivering low-cost and successful technical support to small businesses has made Progent one of the most respected Microsoft-certified network service organizations in the United States. Progent has provided online support to companies in every state in the country (refer to Progent's client testimonials).

For larger companies, Progent can provide co-sourcing support to add to the technical skills of your in-house IT support personnel. Co-sourcing can save money and minimize technical risks for big projects such as application development, disaster recover/business continuity preparedness, network security evaluations, merging datacenters, or software migrations.

Progent can also offer access to certified consultants to help your company to plan and execute your cloud computing strategy.

Key Technologies Serviced by Progent for Business Networks in Orange, California
Progent's team of world-class consultants offers assistance for virtually all facets of network systems deployed by companies of all sizes. Technologies served by Progent in and around Orange include:

Service Delivery Alternatives for Orange, California Businesses
Progent has a variety of options for providing small companies with affordable IT services for technical support, system architecture, hosting services, and network management outsourcing. Progent's model for delivering network support services is based on the Call Center structure common to big IT groups. Progent's Contact Center Service Model ensures rapid response, comprehensive service records, consistent follow-up, and tight expense control for an array of IT service delivery alternatives that include remote troubleshooting, onsite support, high-end consulting, plus server hosting.

  • Online Service
    Progentís Technical Response Center offers urgent and routine online support for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the United States and worldwide. Progent's seasoned support experts can help clients to analyze and repair hardware and software problems without the expense or delay of travel for onsite support calls. The background of Progent's IT engineers makes it possible to resolve the majority of IT issues rapidly. For the most challenging issues, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a streamlined, web-accessible signup process for first-time customers to accommodate emergency situations and Progent charges by the minute with no sign-up fees or time minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Learn additional details about Progent's online computer troubleshooting expertise.

  • Onsite Support
    Progent provides onsite computer assistance for signed-up clients in major metropolitan areas in the United States. Progent's onsite service technicians can work in conjunction with Progent's remote service engineers to give small and midsize businesses the best of both worlds: on-premises support technicians when you require them as well as the remote help of Progent's worldwide team of IT consultants, security professionals, and business software developers. The wait time for on-site service calls is typically less than 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent client for onsite support. Learn more details concerning how and why to sign up for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle complex problems. To learn more, see Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent provides small and midsize companies affordable availability of world-class consultants who can provide help with critical products and technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network architecture, company-wide network protection engineering, fault tolerant it system consulting, virtualization solutions, plus integration, customization and training for business applications such as accounting, operations, management reporting, sales automation, and office productivity suites. Progent can provide assistance with one-shot projects such as site relocations and major system migrations, longer term projects like business information software programming and customization, relational database application programming and DBA services, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for IT infrastructure monitoring and system management, or emergency services like disaster recovery and malware cleanup.

  • Application Hosting
    Progent offers hosting for mission-critical business applications like Exchange Server and MS SQL to provide small and midsize businesses with higher degrees of reliability, security, and recoverability than is feasible using the type of in-house data center that is realistically affordable for the majority of small organizations. Since Progent uses the same data centers that host the gear of many of the world's largest IT organizations, Progent can save you the investment in building and maintaining the systems needed for enterprise-class cooling, electrical backup, and redundant Internet connectivity. For managed application servers, Progent can also ensure that upgrades and service packs remain current, security and efficiency is constantly tracked, and systems are regularly backed up and available for full and rapid restoration. Find out additional information concerning Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for all of a small organization's production servers in an environment that not only provides the highest level of fault-tolerance and expandability but that is in addition convenient for clients to migrate to another service provider or to bring internally if your circumstance warrants it. Progent's Private Cloud hosting service is structured around mature virtual server technologies that allow businesses with multi-vendor environments to save dramatically on the costs of hardware, infrastructure support, and network management while achieving world-class reliability and an unparalleled level of vendor flexibility. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in a single centrally managed service, can handle the mixed- OS and non- standardized environments common with smaller companies, and keeps control of the software in the client's hands so that migrating to a different virtualized system is quick, safe, and inexpensive. This avoids ending up a captive to a specific hosting provider while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced online support services to help companies of any size integrate their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that combine on-premises IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure planning and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of background providing high-level consulting services remotely, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight line of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including blocking, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, enhance and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating tedious management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the technology of leading information security companies to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both versions also include one year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with data security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Orange, California Small Businesses
Progent's size, scope of information technology expertise, and experience with enterprise network support enable small companies to avoid the problems related to excessive dependence on small service firms or independent consultants.

Working with Progent's Experts enables your company to:

  • Prevent Excessive Reliance on Individual Support Consultants
    For network support, small businesses sometimes depend excessively on individual engineers. Although individual support engineers have lower expenses than larger IT service firms and can afford to bill nominally smaller rates, freelancers are sometimes stretched to far to react quickly to urgent situations. If a freelance consultant is busy with different client, ill, on travelling, or in class, the absence of replacement personnel may require your business to go without assistance in case of an emergency. The more your company grows, system downtime or problems with critical applications get more expensive. The dollars you thought you were conserving on an independent consultant can evaporate fast due to lost output. Also, when independent consultants encounter new problems, the unavailability of a large consulting group to rely on for advice forces them to train with the meter running while your organization ends up with the costs for their ongoing training.

  • Have Access to Expertise in Complex IT Issues
    Many smaller support firms or independent consultants who concentrate on small business IT consulting are capable of delivering connect-the-dots fixes but lack the seasoning to work efficiently with complex network infrastructures with a variety of operating systems, numerous offices, VoIP implementations, remote workers, interconnected accounting and operational software, eCommerce, and specialized line-of-business software. Progent's experience with global enterprises and Progent's extensive group of experts can benefit your business because enterprise environments are characteristically complex, integration problems demand in-depth understanding of in numerous technical areas, and reaching a high degree of robustness, availability, and protection calls for enterprise-tested leading practices.

  • Build a Solid Basis for Growth
    Small companies often begin with a network cobbled together on a tight budget. Without a carefully designed basis, a sequence of ad hoc fixes commonly get piled on top of a weak foundation. As a business grows, reliability and scalability problems can obstruct the success of the business. Such environments need proper assessment, smart business analysis, and broad-based experience to migrate to an IT environment that will act as the solid foundation to meet critical business needs and support downstream growth.

  • Partner with Solution Providers, Not Resellers
    Small businesses require guidance and education to work through an increasingly complicated maze of technology options available for accelerating business growth and enhancing productivity. Businesses do not need a network engineer or service organization that attempts to promote a product. Progent avoids conflicted motives by not reselling hardware and software. Progent sells services only. This permits Progent to match consulting services with the genuine interests of clients. Combining network consulting and product selling can result in a conflict where the proposed solution is built around a predetermined technology rather than being driven by the true requirements of a small business.

Get in Touch with Progent
In case your Orange, California company wants to contact Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Support
For fast remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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  • Microsoft Certified Partner Threat Management Gateway Remote Troubleshooting
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    Microsoft Forefront Threat Management Gateway is based on the proven security technologies of ISA Server and provides a easily managed web gateway that acts as a single-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting capabilities, permits customized reports powered by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to cut expenses and improve recoverability. Progent's Microsoft engineers can help your company to plan and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Microsoft Exchange Integration Support

    Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.

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    Progent's Microsoft-certified consultants can provide remote or in-person support to help organizations of any size to design, implement, administer, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

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    Meraki MR34 Access Point Integration Services

    Progent's Meraki Wi-Fi AP consultants provide online and on-premises support to help businesses of any size to design, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides the same access, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their mobility or computing device.

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    Biggest Professionals Linux RedHat Phone-based

    Progent offers nationwide online technical support and troubleshooting services for businesses that run environments powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers optimum return for your IT budget by preserving client efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote access technology and skilled technicians and consultants allow Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISA certified security specialists to assist you with the most difficult system issues.

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  • Mac Backup Specialists Professionals Apple Time Machine Backup

  • Microsoft Certified UNIX, Windows Consult
    Windows and Solaris Online Troubleshooting

    Progent can assist your business to plan and implement an efficient transition from a UNIX-powered information environment to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your data and minimize productivity disruption by developing an effective transition strategy that preserves your existing assets in UNIX application and technology. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing infrastructure, migration strategy and testing, Exchange migration services, data and application transition, and server and storage system transition and economization.

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    Microsoft Windows 8.1 Upgrade Specialist

    Progent's Microsoft-certified experts can deliver a variety of consulting services to help companies of any size to install, manage, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's senior project managers can help set up testing labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects following proven methodologies.

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  • Microsoft Experts SQL Server Replication Consultants Microsoft SQL Contract Programming
  • Microsoft Experts Support Services Windows Server 2012 R2 Windows Server 2012R2 Multitenancy Information Technology Consulting
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    Cisco Experts Small Business Computer Support Consultants

    Progent is a leading innovator in economically delivering world-class network help to small companies. Progent's achievement in handling the IT service requirements of the historically underserviced small business market is the cumulative result of key technical and process breakthroughs that have eliminated a great deal of the traditional costs out of administering network support, injected unprecedented technical skill into the IT service system, and dramatically streamlined the repair cycle.

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    Altaro VM Backup and vCenter Consultant

    Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.

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    Dell DRAC Specialist

    Remote management cards give IT managers full control over a server without the requirement for an on-site visit. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and support a fault-tolerant company network that incorporates remote management cards and Progent can use these remote management cards to deliver efficient off-site technical support. Progent has experience with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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  • Microsoft Windows 7 Migration On-site Technical Support Microsoft Windows 7 Upgrade Consultancy

  • Microsoft Experts IT Consulting Windows Server 2016 Hybrid Configuration
    Microsoft Windows Server 2016 Clustering Onsite Technical Support

    Progent's certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Cisco Switch Networking Firms

    Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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    Juniper SSG550M Router Network Security Test

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Web Commerce Programming Company

    If you want to revamp your corporate web site, create internal webs for purposes such as HR or employee training, establish a high-impact web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.

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  • Private Cloud Hosting Services Specialist Virtual Server Private Cloud Hosting Consultancy

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    Cisco Firewall Upgrade Support Services

    Progent's Cisco certified networking consultants can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    24x7 Consultant Services CISSP Certified Security

    Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity systems that guard a small office from advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile users accessing network resources spread over multiple physical datacenters and public and private clouds.

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    Wireless Access Point Support Services

    Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Cisco Architecture Migration

    Progent can help you to utilize Cisco's infrastructure technology to create a solid basis for your local, cloud-centric, or hybrid data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, versatility, uptime, and recoverability.

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  • Remote Support Services Exchange Server 2016 Upgrade Consultant Services Microsoft Exchange 2016 Upgrade
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  • SMS Migration Consultant Services MCSE Expert Certified Engineer SMS Migration
  • SPS 2007 Support Services SharePoint Support and Help

  • Online Technical Support SQL Server 2017 Performance Tuning
    On-site Technical Support SQL Server 2017 Management Studio

    Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and implement a smooth migration from your current SQL Server databases and applications to SQL Server 2017.

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  • 24x7 Exchange Server Migration Consultants
    Microsoft Exchange Server 2010 Upgrade Specialist

    Progent offers expert support for each step of your Exchange 2010 upgrade including end-to-end project management services, site readiness preparation, project planning, cost estimates of new software licenses and hardware required, recommended sourcing, system verification at customer site or at Progent's test lab, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old servers, and webinar training for customer's support group and end users.

  • Security Information and Event Management Consultancy GIAC Certified Compliance Audit
  • Services BES Express 24-Hour Information Technology Consulting BlackBerry Enterprise Server Express

  • 24/7/365 SQL Server Reporting Services Consulting Services
    Emergency SQL Server Reporting Services Consultant Services

    Progentís Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy creation of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.

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    Technical Support Services Customer Relationship Management

    Progent's application experts can provide in-depth support, software development, deployment assistance, and online training for popular applications that address key areas including ERP, financials, business reporting, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting and troubleshooting support remotely, Progent can help clients throughout the U.S. to avoid the time and expense related to travel and on-site activity without sacrificing the high quality of technical services.

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  • Support and Setup Microsoft Windows Server 2003 Network Load Balancing Manager Fault Tolerant Load Balancing Technology Consulting Services
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  • Emergency Microsoft Certified SCVMM 2012 Technology Consulting Services
    SCVMM 2012 Templates Technology Consulting

    Progent can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to move from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.

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  • Server Security Auditor
    Firewall Security Company

    For small and midsize companies, network security and regulatory compliance is excessively complicated to stay ahead of but too risky to ignore. The world's biggest institutions have been breached, and the leading cloud service providers have occasionally been taken down. It looks as though there's no place to run. Progent has made it economical for smaller businesses to implement critical security tasks effectively by providing the advantage of billed time to the nearest minute with no minimum charge for online support. This means you can have the help of a seasoned computer expert to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.

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  • UC520 Integration Services Remote Consultant Cisco VoIP Phones and CUBE
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  • Wi-Fi RF Spectrum Analysis for Wi-Fi IT Consultants Top Technical Support Services Wireless Site Survey
  • Windows 2003 Cluster Server Setup and Support Urgent Technology Consulting Microsoft Windows Server 2008 Clustering
  • Windows 2003 Remote Technical Support Award Winning Microsoft Windows 2003 Specialist
  • Windows Active Directory Computer Engineer Windows 2008 Active Directory Support and Integration
  • Windows Hyper-V 2016 Professionals Support and Help Hyper-V 2016 Failover Clusters
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  • VMware VCDX certified Engineers
    VMware NSX Private Cloud Consult

    VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

  • Windows Server 2016 Hybrid Computer Engineer Windows Server 2016 and SCOM Support and Help
  • Small Business Network Network Security Consultants
  • Windows and UNIX Professionals Windows and UNIX Services
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  • Zero-downtime Network Support Services Fault Tolerant Data Center Technical Consultant
  • iPhone and Lync integration Integration Support iPhone remote access Computer Consultants
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