For small office networks located in the state ofOregon, Progent's Microsoft and Cisco authorized technicians can deliver phone assistance and remote troubleshooting to resolve your network troubles fast and affordably. Progent has developed world-class skills, advanced software utilities, and support databases to diagnose and repair computer network problems while avoiding the expense and delays normally associated with on-site technical service visits.
If yourOregonsmall business is situated beyond the larger urban areas such asPortland, Salem, Eugene, Gresham, or Beaverton, your nearby network systems support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís staff of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of clients. This means you get not only the technical know how needed for the task, but a professional with demonstrated methods for applying that expertise to assist with excellent network solutions.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles away from one another. Progent can provide the skills of a NetApp MetroCluster consultant who can assist you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify compliance with industry standards and government requirements.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level remote expertise for disaster recovery/business continuity planning, validation, and training to assist you to prepare for possible disasters, reduce service disruption for your most critical network functions, eliminate data loss, and meet regulatory mandates and business requirements. Progent's business continuity experts can team with your executive and network administration group to perform risk analysis, define dependencies, identify the resources needed to operate your organization, determine business-critical IT services and define allowable recovery times, select colocation sites, configure safe offsite connectivity for crucial workers, implement emergency notification systems and assign responsibilities for staff, document a complete recovery plan, and train key people to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Power BI Integration Consulting
Progent's Power BI experts can assist you to design, deploy, manage, update or debug your Power BI solution. Progent's database experts can assist you to organize your source data for Microsoft Power BI visualizations. Progent can help you build and manage an onsite, cloud, or hybrid network model to run Power BI. To learn more, visit Progent's Power BI integration services.
Cisco Small Business WiFi Access Points Consulting Services
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network experts offer remote or onsite configuration and debugging support to help your organization to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or topology. To learn more about Progent's consulting services for both current and older Cisco Small Business 100, 300 and 500 family of WiFi APs, refer to Cisco Small Business WiFi access points consulting.
Progent's Online Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of online support services to help your organization to plan, develop, pilot test, install, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest versions of Excel, support Excel on iOS and Android mobile devices, and identify and fix compatibility problems between various releases of Excel. Progent offers as-needed help to organizations who need a quick fix to a stubborn problem associated with Office Excel and Progent also offers full project management support for upgrading or creating mission-critical applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individuals or groups.
Network Support for Local Governments
Progent has a long background delivering a broad range of remote network support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote network consulting and has delivered IT solutions to clients in every state. Progent's remote IT support for local governments eliminates travel costs and resolves problems faster than on-premises support.
Co-managed Help Desk Services
Progentís Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics. For details, visit Progentís Help Desk sharing services.
Citrix Certified XenServer Consulting
Progent's Citrix XenServer engineers can help your company to understand the business advantages of XenServer and other Citrix platforms, and can assist you to design, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your current XenServer deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and recoverability.
Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center is committed to providing the best quality of remote network support services offered anywhere for both urgent and non-critical problems. For emergency issues that impact multiple workers, crucial personnel, or a line-of-business application, the TRC will engage in one hour or less. For non-critical issues, the TRC is committed to respond in less than two hours. Regardless of criticality, your trouble ticket will be created promptly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you regarding each corrected issue to verify you are satisfied with the outcome and willing to close the trouble ticket. Find out more details about Progent's Technical Response Center Customer Commitment.
Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Get in Touch with a Progent Network Support Expert
To learn how to access a Progent computer support expert for online or on-premises assistance in #(state), call 1-800-993-9400 or visit Remote Network Support.