Oregon Computer Support Services
for Small and Midsize Business Information Systems: Online Consulting and Repair
For small office networks located in the state ofOregon, Progent's Microsoft and Cisco authorized technicians can deliver phone assistance and remote troubleshooting to resolve your network troubles fast and affordably. Progent has developed world-class skills, advanced software utilities, and support databases to diagnose and repair computer network problems while avoiding the expense and delays normally associated with on-site technical service visits.
If yourOregonsmall business is situated beyond the larger urban areas such asPortland, Salem, Eugene, Gresham, or Beaverton, your nearby network systems support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of clients. This means you get not only the technical know how needed for the task, but a professional with demonstrated methods for applying that expertise to assist with excellent network solutions.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles away from one another. Progent can provide the skills of a NetApp MetroCluster consultant who can assist you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify compliance with industry standards and government requirements.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level remote expertise for disaster recovery/business continuity planning, validation, and training to assist you to prepare for possible disasters, reduce service disruption for your most critical network functions, eliminate data loss, and meet regulatory mandates and business requirements. Progent's business continuity experts can team with your executive and network administration group to perform risk analysis, define dependencies, identify the resources needed to operate your organization, determine business-critical IT services and define allowable recovery times, select colocation sites, configure safe offsite connectivity for crucial workers, implement emergency notification systems and assign responsibilities for staff, document a complete recovery plan, and train key people to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Power BI Integration Consulting
Progent's Power BI experts can assist you to design, deploy, manage, update or debug your Power BI solution. Progent's database experts can assist you to organize your source data for Microsoft Power BI visualizations. Progent can help you build and manage an onsite, cloud, or hybrid network model to run Power BI. To learn more, visit Progent's Power BI integration services.
Cisco Small Business WiFi Access Points Consulting Services
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network experts offer remote or onsite configuration and debugging support to help your organization to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or topology. To learn more about Progent's consulting services for both current and older Cisco Small Business 100, 300 and 500 family of WiFi APs, refer to Cisco Small Business WiFi access points consulting.
Progent's Online Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of online support services to help your organization to plan, develop, pilot test, install, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest versions of Excel, support Excel on iOS and Android mobile devices, and identify and fix compatibility problems between various releases of Excel. Progent offers as-needed help to organizations who need a quick fix to a stubborn problem associated with Office Excel and Progent also offers full project management support for upgrading or creating mission-critical applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individuals or groups.
Network Support for Local Governments
Progent has a long background delivering a broad range of remote network support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote network consulting and has delivered IT solutions to clients in every state. Progent's remote IT support for local governments eliminates travel costs and resolves problems faster than on-premises support.
Co-managed Help Desk Services
Progent’s Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics. For details, visit Progent’s Help Desk sharing services.
Citrix Certified XenServer Consulting
Progent's Citrix XenServer engineers can help your company to understand the business advantages of XenServer and other Citrix platforms, and can assist you to design, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your current XenServer deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and recoverability.
Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center is committed to providing the best quality of remote network support services offered anywhere for both urgent and non-critical problems. For emergency issues that impact multiple workers, crucial personnel, or a line-of-business application, the TRC will engage in one hour or less. For non-critical issues, the TRC is committed to respond in less than two hours. Regardless of criticality, your trouble ticket will be created promptly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you regarding each corrected issue to verify you are satisfied with the outcome and willing to close the trouble ticket. Find out more details about Progent's Technical Response Center Customer Commitment.
Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Get in Touch with a Progent Network Support Expert
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An index of content::
Juniper NetScreen 5400 Firewall Compliance Audit
Juniper NetScreen 5200 Firewall information Systems Audit
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper products, and repair network infrastructure issues in Juniper-only or mixed-vendor systems.
City Government Exchange Engineers
CCIE Certified Small Government Cisco Technology Professional
Progent has a long background providing a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced online IT consulting and has delivered IT solutions to clients in all 50 states. Remote support eliminates travel expenses and solves issues more quickly than onsite support.
Dynamics GP/Great Plains Network Engineer
Dynamics GP Great Plains Accounting Computer Consultant
Progent can show you how to plan and implement an efficient move to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office support, and minimize business interruption by designing and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
5520 wireless controller IT Consultants
Flex Series Wireless Controller Support and Setup
Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.
Engineer Oracle
Integration Services Crystal Reports
Progent’s team of expert programmers, relational database designers, and project management consultants can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database designers and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and web portals. Progent also offers experience with web development tools and can assist clients to create, enhance, repair, or port web-based applications to utilize the most current web technology.
Email Anti-fraud Intelligence Specialists
Top Email Reputation Analysis Consultants
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Windows Server 2016 Health Service Online Support
Microsoft Windows Server 2016 Clustering Technical Consultant
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
MySQL database Migration Consulting
Oracle database administration Consultants
Progent can provide affordable online access to an Oracle MySQL administrator or application developer and can help organizations of all sizes to configure and manage MySQL in a robust network environment that provides advanced speed, scalability, and security. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.
Cisco CCIE Online Network Security Consultant
Installer Cisco Router
Progent offers rapid online access to Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your network via powerful remote diagnostic utilities to deliver fast and economical troubleshooting and repair of urgent network issues.
Exchange 2007 Support Outsourcing
Microsoft Exchange Outsourcing
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
Immediate Dynamics GP/Great Plains Support Services
Microsoft GP/Great Plains Computer Consulting
Microsoft Dynamics GP 2010 accounting is a comprehensive business management platform that unifies data and operations across your company, communicates easily with other applications, and connects employees, customers and vendors regardless of time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a reliable, protected server and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company exploit the full potential of Dynamics GP 2010.
ransomware removal and file restore Consulting
NotPetya ransomware recovery Specialists
Progent's proven ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky.
Onsite Technical Support Meraki and Nexus Switch
IT Services Meraki Switch Integration
Cisco's Meraki family of switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting to help you to design and implement an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-based management tools, set up policies to ensure compliance, develop and test a disaster preparedness plan, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking infrastructure.
ASA Firewalls with Firepower Technical Support
Firepower Information Technology Consulting
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
SCDPM 2012 Disaster Recovery Online Consulting
SCDPM 2012 Security Engineer
Progent's Microsoft-certified consultants offer remote or onsite support to assist companies of any size to plan, implement, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly challenging problems, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Cybersecurity Consultancy Check Point ZoneAlarm
Check Point UTM-1 Edge Auditor
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall utilities and appliances based on Check Point Software's security platform to offer an economical and effective security solution for your information network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and offer a single source for continuing network support, maintenance, training, and design services.
24/7 Technical Support Services Anti-Spam
Immediate Postini Support Services
E-Mail Guard represents a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the protection and management of company email by providing constantly updated spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outbound email filtering to help you troubleshoot your email environment and specify and enforce corporate email policy.
Microsoft Active Directory Specialist
Windows Active Directory Help and Support
Windows Active Directory demands extensive practical experience to integrate optimally across an enterprise. Progent’s Microsoft Certified consultants are skilled in planning, deploying, and troubleshooting complex Microsoft Enterprise AD projects. Progent’s areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy software configuration objects in production AD systems, and repair of unsuccessful configurations of AD and AD-associated applications.
Cisco Firepower Firewalls Computer Consulting
Technology Consulting Cisco Firepower AVC
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X firewalls and include unified management of advanced cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control IT ecosystems that include local offices, data centers, private clouds and public clouds.
On-site Technical Support SQL Server 2016 Backup Encryption
SQL Server 2016 AlwaysOn Configuration
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security and compliance, availability, BOYD support, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to help businesses of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.
Microsoft Windows Server 2008 R2 Integration
Windows Server 2008 R2 IT Consulting
Microsoft Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, expandability, and flexibility that improve output of local, remote, and mobile workers. Progent's Microsoft-certified experts can deliver cost-effective online engineering, troubleshooting, and education services to assist you to design, execute, and manage Windows Server 2008 R2 in order to add substantial strategic value to your network.
Polycom ATX Telepresence Consulting Services
Tandberg T3 Telepresence Professional
Progent can provide the support of a senior specialist with extensive experience configuring, maintaining, and upgrading video conferencing platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support group, your Internet Service Provider, and your video conferencing technology vendor to help your organization increase the business value of your video conferencing ecosystem.
Linux Remote Consultancy
Linux Remote Engineer
Progent offers nationwide remote technical support and consulting services for businesses who run environments based on versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help offers maximum return for your IT dollar by preserving client productivity and shortening the time charged for network analysis and repair. Advanced online access utilities and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to help with the toughest system issues.
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