For business networks located in the state of Oregon, Progent's Microsoft and Cisco qualified engineers can deliver phone support and remote troubleshooting to resolve your network systems troubles fast and cost effectively. Progent has developed enterprise-class skills, advanced software tools, and support databases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with onsite service dispatches.

If your Oregon company is located beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby computer network support options may be limited in technical capability, or unavailable during urgent situations. This results in a computer network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent’s staff of field proven network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.

Planning and Configuration Support for Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless AP consultants provide online and onsite support to help organizations of any size to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as switches, routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or device. (Refer to Meraki switches consulting and troubleshooting services.)

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support IS controls to reduce risk. Progent offers the expertise of a CRISC-certified risk management consultant to assist your company to develop and carry out a risk management plan based on industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of skill that information security professionals are expected to learn. CISM gives business management the assurance that consultants who have earned their CISM certification possess the experience and capability to provide effective security administration and consulting services.

ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about Progent's ProSight suite of managed IT services for small organizations.

PC Desktop Support Services
Progent can deliver a wide range of cost-effective support services to help your business to install, configure, repair, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning support, Windows 8.1 support, Microsoft Windows 7 support, MS Office and Office 365 integration, and 64-bit computing upgrades.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable online consulting to help your business to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or maintain a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide online and on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your IT network.

Power BI Solutions
Progent's Power BI experts can assist you to design, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can assist you build and administer a local, cloud, or hybrid environment for Power BI. For details, see Progent's Power BI solutions.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer remote or on-premises support to assist organizations of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth expertise for the technologies that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.

Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing technical help.

Microsoft Azure Planning and Integration Consulting Services
Progent's Azure planning and integration consultants can help you with every aspect of Microsoft Azure migration including requirements analysis, prerequisites assessment, system architecture, pilot testing, implementation, automated management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewalls and VPN connections so your users can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid environment that transparently combines on-premises datacenters with Azure-based services.

Stealth Penetration Testing
Stealth penetration testing is a key part of any overall network security plan. Progent’s security professionals can perform thorough unannounced penetration security checks without the awareness of your company's internal network support staff. Unannounced penetration checking shows whether current security defense systems such as intrusion incident alerts and event log monitoring are correctly set up and consistently observed.

Progent's Integration and Training Support for Microsoft Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that offers fast ROI and promotes improved business results. Progent can help your company to interface Office or Office 365 applications with each other and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also help you to fix compatibility problems with various versions of Microsoft Office desktop and can provide live online Microsoft Office and Office 365 training to individuals or teams.

Talk to a Progent Network Consultant
To find out how you can access a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Support.