If your business information network is in Oregon you can now get fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to fix complex problems involving your network. Progent retains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible online of any nationwide service firm in the United States. Rates are affordable, charges are per minute, sign-up is fast, and service is world class.
If your Oregon network is based outside of larger metropolitan neighborhoods such as Portland, Salem, Eugene, Gresham, or Beaverton, contact with UNIX or CCIE-certified experts may be problematic when there's a network crash. This can result in a loss of productivity for your business, upset customers, unproductive workers, and defocused executives. By utilizing Progent's online services, you have access to a Premier engineer who can offer help when you require it to get your computer network running.
Because Progent bills for online support by the minute, your company pays exclusively for services delivered. Progent imposes no startup fee. Some remote support companies demand substantial minimum time requirements or charge for every fifteen minutes or longer. Progent's small granularity and simple pricing mechanism eliminate big bills for quick repairs.
If your Oregon company needs online assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's experienced staff of remote support engineers possesses a broad array of world-class computer skills. This enables Progent's online technical support experts to deal successfully with the most challenging technical problems more quickly than is feasible with typical third-party service organizations or with the in-house IT staff commonly found in small or mid-size businesses. Progent has refined the technology and experience to repair problems economically in many different network configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help companies who operate networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support group makes available the help of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides remote contact with professionals who have qualified for recognized security credentials including CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to resolve unusually intractable jobs. This speeds up remediation of urgent network problems, prevents system disruption, and minimizes maintenance invoices.
For companies in the state of Oregon, Progent enables virtually instant remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical help to repair network problems that are threatening productivity and are outside the skill set of your ordinary IT maintenance organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Certified engineers can connect to your system via the latest remote troubleshooting utilities that allow them to provide fast and economical evaluation and remediation of critical IT problems.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Oregon Company
Progent network consultants can offer advanced help for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows solutions such as:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online computer service team can assist Oregon small businesses to maintain a comprehensive set of IT products and technologies including system architecture, messaging solutions, security expertise for networks and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server consolidation and streamlined management, and moving from dated applications to modern solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support experts offer online technical help for computers powered by leading versions of the UNIX platform including:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including
Cisco Network Architecture and Security Products
Progent leads the network support industry for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who are awarded this prestigious certification only after thorough testing administered by Cisco. Usually Cisco CCIEs are hired by big enterprises or national Internet service providers (ISPs), and so their skills are not readily accessible to small and mid-size businesses.
Progent is one of the only IT technology support organizations that makes sure that Cisco CCIEs are available to assist small and mid-size companies. In addition, Progent can provide convenient communication with a CCIE by telephone so your company can receive timely support for complex system problems that are disrupting your business but are not within the experience of your usual IT support resources. Progent's CCIE engineers can connect to your network by utilizing state-of-the-art on-line support tools in order to execute quick and cost-effective analysis and resolution of urgent system anomalies.
CCIE Certified consultants from Progent can assist your company to architect, implement, and maintain an integrated information system that can simplify business processes, cut expenses, and speed the path to profitability. By providing Cisco broadband routers expertise with Catalyst switches consulting services and Aironet wireless products integration help, Progent can significantly enhance the business value of your information system in Oregon. For more concerning Progent's support for Cisco infrastructure, refer to Cisco Network Engineering Services.
Microsoft Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified remote support professionals can provide network troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of support professionals who can help you with a wide variety of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid integration support,
SharePoint Server 2019 design and deployment,
Skype for Business planning and deployment consulting and Lync 2010 maintenance, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Security Professionals
Progent offers you access to certified CISM, CISA and CISSP security consultants who offer a range of security services to bolster the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or help you to recover fast from a breach. Security solutions available from Progent include: in depth security analysis using platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; quick recuperation from malicious attacks; configuring firewalls; designing secure techniques for off-site and mobile connectivity; protecting your messaging system from viruses, spam and directory harvest attacks; and implementing continual automated monitoring. To find out more information concerning Progent's security expertise for small and midsize businesses, see Progent's Consulting Support for Network Security.
Applications Services: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by providing help services and training in imaging, sound, and video. Progent's support professionals offer help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth engineering support and training in special application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft business applications including Microsoft CRM, Microsoft Office Project, MS Word, and Excel. To read more information concerning Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Call Center Outsourcing Alternatives
Progent offers three support programs for Help Desk assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and has a skilled team of Cisco-authorized network infrastructure experts. Progent's Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers convenient access to a large technical support team with extensive experience delivering phone help and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk a respected image as a key contributor to business productivity, and Progent's charter is to resolve rather than simply report problems. For more on Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Call Center Support.
Progent's Online Service Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
Progent's sophisticated service database system keeps thorough histories for all service provided to Progent's clients. Each active Progent team engineer has access to the history of support rendered to each client by any team member. This database of problems and resolutions is organized as a readily searchable internal knowledge base that permits Progent's online technical engineers to share their knowledge company-wide to make sure that the quality of Progent's support services grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases as well as to vendors' internal technical personnel that enable Progent's remote service specialists to find the best resolutions promptly.
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency remote engineering expertise in Oregon, call 1-800-993-9400 or go to Expert Remote Network Help.