If your business IT network is in the state of Oregon you can have quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to help with the toughest issues that threaten your IT network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any nationwide service organization in the country. Rates are reasonable, billing is per minute, engagement is immediate, and support is unbeatable.
In case your Oregon network is far from larger metropolitan areas including Portland, Salem, Eugene, Gresham, or Beaverton, help from UNIX or CCIE-certified engineers may be problematic when you have an emergency. This could mean a loss of revenue for your company, upset customers, unproductive employees, and defocused executives. By calling Progent's remote support, you can get in touch with a Premier engineer who can provide help whenever you have to have it to get your computer network on line.
Since Progent bills for remote service on a per-minute basis, your business is invoiced only for services delivered. Progent asks for no startup surcharge. Some online consulting organizations demand large minimum payments or bill for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing policy avoid unexpectedly large bills for quick repairs.
If your Oregon company requires technical support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned staff of online consulting engineers has a broad range of in-depth computer skills. This allows Progent's online service specialists to deal successfully with the most complex network trouble faster than is possible with ordinary third-party support organizations or with the internal IT resources commonly available to small or mid-size companies. Progent has refined the technology and skills to fix problems efficiently in a wide variety of computer configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To assist businesses that operate environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online service group offers the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers phone-based contact with engineers who have earned the industry's top security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network difficulties streamlines trouble ticket escalation, when called for, to experts with relevant competence to resolve unusually intractable support calls. This accelerates resolutions of emergency problems, avoids network downtime, and reduces technical support invoices.
For businesses anywhere in Oregon, Progent allows fast remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for emergency support to troubleshoot technical problems that are affecting business productivity but are beyond the skill set of your ordinary computer service organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier consultants can connect to your network via the latest remote troubleshooting tools in order to provide rapid and economical evaluation and remediation of critical IT problems.
Services Progent's Phone-based Support Specialists Can Provide Your Oregon Business
Progent's service specialists are qualified to provide expert support for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft solutions such as:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote technical support team can help Oregon small businesses with an extensive assortment of information products and technologies that include network architecture, email support, security consulting for networks and business operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for processor economization and streamlined management, and moving from legacy applications to modern environments based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support professionals offer online technical help for systems powered by popular versions of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or common Linux products including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who earn this prestigious credential only after thorough testing given by Cisco. Usually Cisco CCIEs are employed by large corporations or national ISPs, and as a result their expertise is not easily accessible to smaller companies.
Cisco Certified engineers from Progent can assist you to architect, implement, and support a converged network infrastructure that can simplify operations, lower costs, and accelerate time to productivity. By offering Cisco integrated services routers experience with Cisco Catalyst switches support and Aironet wireless technology configuration assistance, Progent can significantly increase the strategic value of your integrated network in Oregon. For additional information about Progent's support for Cisco infrastructure, refer to Cisco Technology Professional Expertise.
Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-expert remote support professionals can provide network troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the expertise of support professionals who can assist your company with a wide range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2019 Server planning and configuration,
MS Exchange 2016 migration, Exchange 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2019 design and deployment,
Skype for Business Server planning and deployment consulting and Lync maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Certified Security Engineers
Progent offers you contact with qualified CISM, CISSP and ISSAP security consultants who offer a range of security services to strengthen the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or assist you to recuperate promptly from an assault. Security solutions provided Progent include: extensive security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; quick recovery from malicious attacks; integrating firewalls; planning secure techniques for remote and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. To read more information concerning Progent's security expertise for small and medium-size businesses, see Progent's Professional Expertise for Network Security.
Business Applications Support: Online Classes, Development, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by offering consulting services and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers in-depth engineering expertise and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for popular Microsoft applications including CRM, Microsoft Office Project, Office Word, and Office Excel. To learn more on Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Call Center Support Options
Progent offers three support programs for Call Center services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely accessibility of a professional Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a seamless extension of your existing Call Center team. Progent can act as a primary Help Desk Call Center for your business, represent an escalation alternative for tough technical problems, or be ready in overflow situations when your ordinary resources are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center software products to address the particular requirements of your business, or providing supplemental staff to work online in conjunction with your internal Help Desk Call Center resources during demanding events like system upgrades.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network infrastructure specialists. Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your customers convenient contact with a reliable technical support team with extensive experience delivering telephone-based support and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Call Center a positive image as a major contributor to business performance, and Progent's goal is to fix rather than simply document problems. For more concerning Progent's Help Desk Call Center support, go to Progent's Help Desk Services.
Progent's Online Support Technologies
Talk to a UNIX/Linux or Cisco Network Support Specialist Immediately
Progent's powerful customer support reporting system includes comprehensive records for all service provided to Progent's customers. Every active Progent team engineer has access to the details of support rendered to every client by any team member. This history of issues and fixes is organized as a conveniently retrievable internal database that permits Progent's remote support engineers to share their experiences company-wide to make sure that the efficiency of Progent's support services improves daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases as well as to manufacturers' in-house technical personnel that allow Progent's remote consulting specialists to come up with the best resolutions quickly.
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency online consulting support in Oregon, call 1-800-993-9400 or go to Expert Remote Computer Help.