If your business information network is in Oregon you can now get quick remote contact with a UNIX or Cisco CCIE support specialist to assist with urgent issues affecting your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available online of any independent support organization in the United States. The cost is competitive, charges are by the minute, engagement is quick, and support is unbeatable.
If your Oregon business is located some distance from major urban neighborhoods like Portland, Salem, Eugene, Gresham, or Beaverton, contact with UNIX or Cisco CCIE experts could be limited when there's a crisis. This can cause lost revenue for your business, angry clients, unproductive employees, and defocused executives. By utilizing Progent's remote support, you can get in touch with a Premier engineer who can deliver expertise when you require it to get your system on line.
Since Progent bills for telephone-based service per minute, your business owes exclusively for support delivered. Progent asks for no service activation surcharge. Many online consulting firms have significant minimum time requirements or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing policy save you from big tabs for fast solutions.
If your Oregon company needs technical assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's seasoned staff of online support engineers offers a broad array of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most complex technical problems faster than is possible with ordinary independent support organizations or with the in-house IT resources commonly available to smaller businesses. Progent has developed the technology and skills to repair problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist companies that operate networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the assistance of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent offers remote support from professionals who have been awarded a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The range of Progent's expertise combined with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to experts with relevant competence to deal with particularly intractable jobs. This accelerates remediation of urgent problems, prevents system disruption, and minimizes technical support invoices.
For organizations in the state of Oregon, Progent allows immediate remote communication with a UNIX/Linux, Solaris, macOS or OS X engineer for emergency support to repair network problems that are damaging your business and are outside the scope of your in-house network service organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can interface with your system via advanced remote troubleshooting utilities in order to deliver quick and economical evaluation and resolution of serious computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Oregon Company
Progent's online professionals can deliver expert assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based technical support team can assist Oregon companies with a large assortment of computer products and technologies including network infrastructure, email support, security expertise for networks and business operations, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server options for processor consolidation and streamlined administration, and transitioning from legacy systems to contemporary environments powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide online troubleshooting for systems powered by leading variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who earn this rare certification only after thorough examinations administered by Cisco. The vast majority of CCIEs work for large enterprises or national ISPs, and as a result their services are not conveniently accessible to the general public.
Progent is one of the rare IT technology service firms that makes sure that CCIEs are available to support small and mid-size businesses. Also, Progent can provide quick communication with a Cisco CCIE via telephone so that you can receive immediate help for critical system problems that are disrupting your productivity but are not within the comfort zone of your ordinary network support resources. Progent's CCIE consultants can tie into your environment by means of state-of-the-art remote support technology in order to execute rapid and affordable analysis and remediation of urgent network problems.
CCIE and CCNP Premier engineers from Progent can assist your business to architect, configure, and manage a converged information system that can simplify business processes, reduce costs, and speed the path to productivity. By combining Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless products configuration help, Progent can dramatically increase the strategic value of your connectivity environment in Oregon. For additional information on Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Services.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified remote support engineers can deliver computer repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting,
SharePoint Server design,
Skype for Business integration consulting and Lync Server migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Professionals
Progent offers you the services of accredited CISM, CISA and CISSP security engineers who offer a range of security services to strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or help you to recover quickly from an assault. Security services provided Progent include: in depth security evaluation using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; quick recuperation from malicious assaults; configuring firewalls; designing safe architectures for remote and mobile access; securing your email infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. To learn more information concerning Progent's security support for small and midsize businesses, go to Progent's Professional Support for System Security.
Business Applications Support: Training, Programming, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Mac computing by providing consulting services and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft applications including Microsoft CRM, Project, MS Office Word, and Excel. To learn additional information on Progent's consulting, programming, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Alternatives
Progent offers a variety of programs for Call Center services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for companies who need the immediate accessibility of a professional Help Desk but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk resources. Progent can operate as a main Help Desk Call Center for your business, represent an escalation alternative for the most challenging network problems, or be ready in those situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an efficient new Help Desk or improving your current one, evaluating or customizing Help Desk application software to meet the special needs of your company, or adding temporary personnel to operate remotely in conjunction with your in-house Help Desk Call Center group to deal with demanding scenarios such as software migrations.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your clients convenient access to a large support team with years of background delivering phone support and remote access troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a positive reputation as a key driver of company success, and Progent's goal is to resolve and not simply document problems. For more on Progent's Help Desk Call Center service and outsourcing, see Progent's Help Desk Services.
Progent's Remote Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
Progent's highly evolved customer support database system keeps thorough records for all service delivered to Progent's clients. Every active Progent staff engineer has the benefit of the specifics of support provided to every customer by any team engineer. This history of issues and solutions is structured as a readily accessible proprietary database that allows Progent's remote technical experts to communicate their experiences company-wide to make sure that the value of Progent's support services grows over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional vast support databases as well as to vendors' in-house engineering staff that enable Progent's remote service specialists to come up with the best solutions promptly.
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote professional help in Oregon, phone 1-800-993-9400 or go to Expert Online Computer Help.