If your business information network is inOregonyou can now get quick online help from a UNIX or CCIE-certified support specialist to assist with complex issues that threaten your IT network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any nationwide service firm in the U.S. The cost is affordable, billing is per minute, engagement is fast, and service is unbeatable.
In case yourOregonoffice is situated outside of major metropolitan areas includingPortland, Salem, Eugene, Gresham, or Beaverton, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic during a network crash. This can result in lost productivity for your company, angry customers, unproductive workers, and distracted executives. By utilizing Progent's remote support, you can get in touch with a Certified engineer who can offer assistance when you require it to get your computer network on line.
Because Progent bills for telephone-based support on a per-minute basis, your business owes just for support received. Progent imposes no startup charge. Many remote service firms have substantial minimum time requirements or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing policy do away with unexpectedly large invoices for fast solutions.
If your Oregon company needs online help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's experienced staff of online support engineers possesses a broad array of world-class information technology skills. This enables Progent's online technical support experts to resolve the most complex network trouble more quickly than is feasible with typical third-party support firms or with the internal IT staff usually found in small or mid-size businesses. Progent has refined the tools and skills to fix technical issues efficiently in many different network environments that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded advanced certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies who maintain environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the help of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security expertise, Progent provides remote support from professionals who hold important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's group approach to fixing technical problems streamlines trouble ticket escalation, when called for, to specialists with relevant competence to deal with unusually tough support calls. This accelerates remediation of emergency network problems, prevents network downtime, and minimizes maintenance bills.
For companies throughout Oregon, Progent enables virtually instant remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent expertise to troubleshoot information system problems that are damaging your business but are beyond the experience of your in-house IT service group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified consultants can interface with your network with the latest remote support technologies in order to perform rapid and affordable diagnosis and repair of critical computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Offer Your Oregon Business
Progent online professionals are qualified to deliver expert assistance for a comprehensive set of UNIX, Apple, Cisco, and Windows technologies including:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote network service staff can assist Oregon companies with a comprehensive assortment of information products and technologies that include network infrastructure, email solutions, security expertise for networks and company processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware products for processor consolidation and centralized administration, and migration from out-of-date applications to current solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support professionals offer remote troubleshooting for computers based on major versions of UNIX including:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for offering fast and affordable communication with Cisco CCIEs. CCIEs are high-level network engineers who qualify for this advanced certification by completing thorough examinations given by Cisco. Most CCIEs are hired by large enterprises or national Internet service providers, and so their services are not easily accessible to the general public.
Progent is among the rare IT consulting firms that ensures that CCIEs are accessible to help small and medium sized businesses. Also, Progent can provide quick access to a CCIE by telephone so that you can receive timely support for complex network problems that are disrupting your productivity but are beyond the scope of your ordinary system maintenance resources. Progent's CCIE support experts can access your network via state-of-the-art on-line support tools in order to execute rapid and affordable diagnosis and resolution of serious system trouble. To learn more about Progent's expertise in Cisco network appliances, refer to Cisco Technology Engineering Support.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-certified online support professionals offer computer problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support professionals who can assist your company with a wide range of technology practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2019 integration,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 planning and integration,
Microsoft Skype for Business Server configuration support and Lync Server 2010 migration, Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Specialists
Progent provides you contact with certified CISM, CISSP and ISSAP security professionals who offer a variety of security services that can enhance the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist you to revive rapidly from an assault. Security solutions offered by Progent include: in depth security evaluation using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Netcat; quick recuperation from malicious assaults; integrating firewalls; designing safe architectures for remote and mobile connectivity; securing your email infrastructure from spam and directory harvest attacks; and setting up continual automated monitoring. To read additional information concerning Progent's security expertise for small and medium-size businesses, refer to Progent's Engineering Expertise for System Security.
Business Applications Services: Online Classes, Custom Development, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac environments by providing help services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting support and training in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for familiar Microsoft applications including CRM, Microsoft Office Project, Microsoft Office Word, and MS Excel. To learn more about Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Call Center Support Alternatives
Progent provides a variety of programs for Help Desk assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified networking specialists. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your customers convenient communication with a dependable technical support resource with years of experience delivering phone support and remote access troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a respected image as a major contributor to business performance, and Progent's mission is to fix and not just record problems. To learn additional information on Progent's Call Center service and outsourcing, go to Progent's Help Desk Services.
Progent's Remote Service Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
Progent's highly evolved service database software keeps comprehensive histories for all support delivered to Progent's customers. Every active Progent staff consultant has access to the details of services delivered to every customer by any staff engineer. This archive of issues and resolutions is organized as a readily retrievable internal database that permits Progent's online support experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases and to manufacturers' internal engineering staff that enable Progent's online service experts to find the optimal resolutions promptly.
To learn how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent online professional assistance in Oregon, call 1-800-993-9400 or go to Expert Remote Network Support.