If your business information network is in Oregon you can now get quick remote contact with a UNIX or Cisco CCIE support specialist to assist with urgent issues affecting your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available online of any independent support organization in the United States. The cost is competitive, charges are by the minute, engagement is quick, and support is unbeatable.
If your Oregon business is located some distance from major urban neighborhoods like Portland, Salem, Eugene, Gresham, or Beaverton, contact with UNIX or Cisco CCIE experts could be limited when there's a crisis. This can cause lost revenue for your business, angry clients, unproductive employees, and defocused executives. By utilizing Progent's remote support, you can get in touch with a Premier engineer who can deliver expertise when you require it to get your system on line.
Since Progent bills for telephone-based service per minute, your business owes exclusively for support delivered. Progent asks for no service activation surcharge. Many online consulting firms have significant minimum time requirements or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing policy save you from big tabs for fast solutions.
If your Oregon company needs technical assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's seasoned staff of online support engineers offers a broad array of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most complex technical problems faster than is possible with ordinary independent support organizations or with the in-house IT resources commonly available to smaller businesses. Progent has developed the technology and skills to repair problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist companies that operate networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the assistance of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent offers remote support from professionals who have been awarded a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The range of Progent's expertise combined with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to experts with relevant competence to deal with particularly intractable jobs. This accelerates remediation of urgent problems, prevents system disruption, and minimizes technical support invoices.
For organizations in the state of Oregon, Progent allows immediate remote communication with a UNIX/Linux, Solaris, macOS or OS X engineer for emergency support to repair network problems that are damaging your business and are outside the scope of your in-house network service organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can interface with your system via advanced remote troubleshooting utilities in order to deliver quick and economical evaluation and resolution of serious computer issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Oregon Company
Progent's online professionals can deliver expert assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based technical support team can assist Oregon companies with a large assortment of computer products and technologies including network infrastructure, email support, security expertise for networks and business operations, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server options for processor consolidation and streamlined administration, and transitioning from legacy systems to contemporary environments powered by newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide online troubleshooting for systems powered by leading variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux products including
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who earn this rare certification only after thorough examinations administered by Cisco. The vast majority of CCIEs work for large enterprises or national ISPs, and as a result their services are not conveniently accessible to the general public.
Progent is one of the rare IT technology service firms that makes sure that CCIEs are available to support small and mid-size businesses. Also, Progent can provide quick communication with a Cisco CCIE via telephone so that you can receive immediate help for critical system problems that are disrupting your productivity but are not within the comfort zone of your ordinary network support resources. Progent's CCIE consultants can tie into your environment by means of state-of-the-art remote support technology in order to execute rapid and affordable analysis and remediation of urgent network problems.
CCIE and CCNP Premier engineers from Progent can assist your business to architect, configure, and manage a converged information system that can simplify business processes, reduce costs, and speed the path to productivity. By combining Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless products configuration help, Progent can dramatically increase the strategic value of your connectivity environment in Oregon. For additional information on Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Services.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified remote support engineers can deliver computer repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server design,
Microsoft Skype for Business Server configuration support and Lync Server maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you contact with expert CISA, CISM, and ISSAP security engineers who can deliver a range of security solutions to strengthen the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist you to revive promptly from a breach. Security services provided Progent include: extensive security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; quick recuperation from malicious attacks; setting up firewalls; establishing secure techniques for off-site and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and implementing continual automated monitoring. To read additional information on Progent's security services for small and medium-size businesses, refer to Progent's Consulting Services for Network Security.
Business Applications Support: Webinar Training, Custom Programming, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by providing help services and education in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting expertise and training in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Office Excel. To find out additional information about Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Help Desk Call Center Support Options
Progent offers three service offerings for Help Desk services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the immediate availability of a professional Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Helpdesk resources. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation resource for tough network issues, or be ready in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to meet the special requirements of your business, or providing supplemental staff to work remotely with your internal Call Center group to handle demanding events such as system upgrades.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure experts. Progent's Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can provide your clients easy contact with a dependable technical support team with extensive experience in phone support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk a positive recognition as a major driver of business productivity, and Progent's goal is to resolve rather than merely report problems. To find out more concerning Progent's Call Center support and outsourcing, go to Progent's Call Center Support.
Progent's Online Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
Progent's highly evolved service reporting software includes extensive histories of all service delivered to Progent's clients. Each authorized Progent team engineer has the benefit of the specifics of services delivered to every client by any team engineer. This database of problems and resolutions is organized as a readily retrievable proprietary knowledge base that permits Progent's online support engineers to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other extensive technical support databases and to manufacturers' in-house support staff that allow Progent's remote service specialists to find the best solutions promptly.
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency remote consulting help in Oregon, phone 1-800-993-9400 or visit Urgent Remote Computer Help.