If your business computer network is in the state of Oregon you can depend on quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix critical problems involving your computer network. Progent offers the services of one of the largest groups of UNIX and CCIE-certified support professionals available by phone of any independent service organization in the United States. The cost is competitive, billing is by the minute, engagement is quick, and service is unbeatable.
In case your Oregon business is based away from larger metropolitan areas like Portland, Salem, Eugene, Gresham, or Beaverton, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited during an emergency. This can cause a loss of income for your company, upset clients, unproductive workers, and distracted executives. By utilizing Progent, you can get in touch with a Certified engineer ready to deliver expertise when you need it to get your network on line.
Because Progent bills for remote help by the minute, your company owes only for technical help delivered. Progent asks for no initialization charge. Many online consulting organizations apply substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity and simple billing model eliminate big bills for speedy solutions.
If your Oregon business requires online assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, phone
What Makes Progent's Remote Support Services Unique?
Progent's experienced team of online consulting engineers offers a broad range of world-class information technology knowledge. This allows Progent's remote service experts to deal successfully with the most complex technical problems faster than is feasible with typical independent service firms or with the internal IT staff commonly available to smaller businesses. Progent has developed the tools and experience to repair technical issues efficiently in many different network environments that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE consultants have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a variety of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
To assist businesses who operate networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service group can provide the help of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote support from engineers with major security certifications including Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's group approach to fixing network problems allows trouble ticket escalation, if appropriate, to specialists with sufficient background to resolve particularly tough jobs. This accelerates resolutions of urgent problems, avoids system disruption, and reduces technical support invoices.
For companies in the state of Oregon, Progent allows fast remote access to a UNIX, Linux, Solaris, Apple macOS or OS X specialist for urgent assistance to troubleshoot technical problems that are damaging business productivity but are not within the experience of your local IT maintenance resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can connect to your network by means of the latest remote troubleshooting technologies that allow them to perform quick and efficient analysis and remediation of critical computer issues.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Oregon Business
Progent's online professionals can offer advanced assistance for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical support staff can help Oregon small businesses to maintain an extensive assortment of computer products and technologies that include network architecture, messaging solutions, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for processor economization and centralized management, and migration from dated applications to current solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts can provide remote technical help for systems powered by popular derivatives of the UNIX platform including: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux platforms including RedHat Linux, SUSE, Debian GNU/Linux and Slackware.
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking professionals who are awarded this rare credential by passing intense examinations supervised by Cisco. Usually Cisco CCIEs work for big corporations or national Internet service providers, and as a result their skills are not easily available to small and medium-size businesses.
CCIE Authorized experts from Progent can assist you to architect, setup, and manage a converged information system that can streamline operations, reduce costs, and speed time to productivity. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Aironet wireless products configuration help, Progent can greatly enhance the business value of your network infrastructure in Oregon. For more concerning Progent's services for Cisco network appliances, see Cisco Network Consulting Expertise.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-premier remote service experts offer computer troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help you with a broad range of technology practice areas such as
Microsoft Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server migration, Exchange 2013 consulting,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration and hybrid deployment consulting,
Microsoft Teams consulting,
Microsoft Skype for Business Server integration support and Lync Server migration, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier Network Security Specialists
Progent offers you contact with expert CISM, CISA and CISSP security engineers who offer a range of security solutions that can strengthen the protection of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help your business to recuperate rapidly from an attack. Security solutions available from Progent include: extensive security evaluation utilizing technologies such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Hydra; rapid recovery from virus and worm assaults; configuring firewalls; planning safe architectures for remote and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and setting up continual automated monitoring. To learn more information about Progent's security support for small and midsize companies, see Progent's Professional Services for Network Security.
Applications Services: Online Classes, Custom Programming, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by offering help services and education in imaging, audio, and video. Progent's support professionals offer expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers professional engineering expertise and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft applications including Microsoft CRM, MS Project, MS Word, and Excel. For more concerning Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Call Center Outsourcing Options
Progent provides a variety of support programs for Help Desk Call Center services including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for companies who need the timely availability of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progent's Virtual Help Desk is a transparent supplement to your existing Help Desk team. Progent can operate as a primary Help Desk for your business, represent an escalation alternative for the most challenging network problems, or be ready in those instances when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or enhancing your existing one, selecting or programming Call Center application software to address the special needs of your business, or providing supplemental staff to work online in conjunction with your internal Call Center group to deal with high-demand scenarios like software migrations.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to give your clients convenient access to a reliable technical support team with extensive experience delivering phone help and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Call Center a positive reputation as a key driver of business success, and Progent's aim is to fix rather than merely report problems. For more information concerning Progent's Help Desk service and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Technologies
Progent has deployed a collection of customized technologies, refined during years of use, focused on promoting the highest standard of efficiency for providing online technical support and repair for small and medium-size business IT systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access enables the consultants of Progent's remote service group to connect to your system without violating corporate security.
Progent's sophisticated customer support database system includes extensive records for all service provided to Progent's clients. Each active Progent team consultant has access to the history of services rendered to each client by any staff member. This database of problems and resolutions is structured as an easily searchable proprietary database that enables Progent's online support experts to share their knowledge with the whole team to ensure that the quality of Progent's technical support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other vast support knowledge bases as well as to vendors' in-house engineering staff that allow Progent's online consulting experts to find the best solutions quickly.
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