If your company IT network is in the state of Oregon you can depend on fast online access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to help with emergency issues affecting your IT network. Progent maintains among the most extensive teams of UNIX and CCIE-certified support professionals available remotely of any nationwide service organization in the United States. The cost is reasonable, billing is per minute, engagement is quick, and service is world class.
If your Oregon office is located some distance from larger metropolitan neighborhoods like Portland, Salem, Eugene, Gresham, or Beaverton, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when there's an urgent situation. This can cause a drop in productivity for your company, angry customers, idle employees, and defocused management. By utilizing Progent's online services, you can get in touch with a Certified engineer who can deliver help when you need it to get your computer network operating.
Since Progent bills for online service by the minute, your company is invoiced exclusively for technical help received. Progent asks for no initialization surcharge. Some online consulting firms apply significant minimum fees or bill for each quarter hour or longer. Progent's small granularity and simple pricing mechanism do away with large tabs for fast solutions.
If your Oregon company requires online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's seasoned staff of remote support professionals possesses a broad array of world-class information technology knowledge. This allows Progent's online service specialists to resolve the most complex technical problems faster than is feasible with typical third-party support firms or with the in-house support resources usually found in small or mid-size businesses. Progent has refined the tools and skills to repair problems efficiently in many different computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for advanced certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of key Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
In order to assist businesses that operate networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group can provide the assistance of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers remote contact with engineers with recognized security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical difficulties allows service escalation, if needed, to experts with sufficient competence to resolve unusually tough jobs. This accelerates resolutions of serious network problems, prevents network disruption, and reduces technical support bills.
For businesses anywhere in Oregon, Progent offers virtually instant online communication with a UNIX/Linux, Solaris, macOS or OS X engineer for emergency expertise to fix computer problems that are threatening your business and are beyond the scope of your on-hand computer service resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified service team can interface with your network with advanced remote support utilities that allow them to provide quick and economical diagnosis and resolution of critical computer issues.
Services Progent's Remote Support Specialists Can Provide Your Oregon Company
Progent online professionals are qualified to offer expert assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Windows technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network service team can assist Oregon companies to maintain a comprehensive set of information products and technologies including system infrastructure, messaging support, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server economization and centralized administration, and moving from dated systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer online troubleshooting for computers powered by popular variants of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who earn this prestigious credential by completing strenuous testing supervised by Cisco. In most cases CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and as a result their services are not easily available to smaller companies.
CCIE Certified engineers from Progent can assist your company to plan, configure, and service a converged information system that can simplify operations, lower costs, and speed the path to positive ROI. By combining Cisco routers expertise with Catalyst switches consulting services and Cisco wireless products integration help, Progent can greatly increase the strategic value of your information system in Oregon. To see more information concerning Progent's support for Cisco infrastructure, refer to Cisco Network Professional Support.
Microsoft Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified remote support professionals offer computer troubleshooting and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can assist you with a wide range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
MS Exchange Server 2019 integration,
MS Exchange 2016 Server migration, Exchange 2013 integration,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration consulting,
SharePoint Server 2019 design and deployment,
Skype for Business planning and deployment support and Lync Server migration, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified System Security Experts
Progent offers you the services of accredited CISM, CISA and CISSP security professionals who can deliver a range of system protection solutions to bolster the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or assist your business to revive fast from a breach. Security solutions provided Progent include: extensive security analysis using tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; efficient recuperation from malicious attacks; configuring firewalls; planning secure techniques for off-site and mobile access; protecting your email system from spam and DHA attacks; and setting up 24x7 automated monitoring. To learn more on Progent's security support for small and medium-size companies, see Progent's Consulting Support for Network Security.
Business Applications Services: Training, Customization, Integration
Progent's Mac technology experts can promote the creative facets of Macintosh environments by offering consulting services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply professional engineering expertise and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft business applications such as CRM, Microsoft Project, Word, and Microsoft Office Excel. To find out more information on Progent's expertise, programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Call Center Outsourcing Options
Progent provides several support programs for Help Desk assistance that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the timely accessibility of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk staff. Progent can operate as a primary Call Center for your business, represent an escalation alternative for tough technical issues, or be available in those instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or improving your current one, evaluating or customizing Help Desk application software to address the particular needs of your company, or adding supplemental staff to operate remotely with your in-house Call Center resources to handle demanding scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-certified network infrastructure experts. Progent's Help Desk team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to offer your customers fast contact with a reliable support resource with years of background in telephone-based support and remote access repair service for small and medium-size business networks. Progent's concentration is on earning the Help Desk a respected reputation as a major driver of business productivity, and Progent's mission is to fix rather than simply record problems. To find out additional information concerning Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Online Service Tools
Progent has deployed a set of customized tools, refined over years of use, focused on promoting the most advanced standard of efficiency for delivering online engineering support and troubleshooting for small and midsize business information systems. Progent provides safe VPN support for gateways from multiple popular sources including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote access allows the experts of Progent's Technical Response Center to connect to your environment without violating system security.
Progent's highly evolved customer support reporting software keeps extensive documentation for all service provided to Progent's customers. Each active Progent team engineer has access to the history of support rendered to every client by any team engineer. This archive of trouble tickets and fixes is organized as a readily retrievable internal knowledge base that allows Progent's online support professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's certifications with major vendors including Cisco and Microsoft make available other extensive technical support databases as well as to vendors' in-house engineering personnel that enable Progent's online service experts to arrive at the optimal resolutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
To see how you can get in touch with a UNIX/Linux consultant or a Cisco CCIE for urgent phone-based engineering expertise in Oregon, phone 1-800-993-9400 or go to Expert Remote Computer Help.