For small business computer networks located within the state ofOregon, Progent's Microsoft certified technical experts can provide remote phone support and troubleshooting to solve your network problems quickly and affordably. Progent has acquired world-class skills, software tools, and support databases to diagnose and resolve IT problems while avoiding the high cost and delays associated with in-person service visits.

If yourOregonsmall business is situated outside of the larger metropolitan areas such asPortland, Salem, Eugene, Gresham, or Beaverton, your local computer network support options may be limited in expertise, or not available during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network consultants average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical projects for a varied range of clients. This means you get not just the technical skills needed for the job, but a professional with proven methods for applying those skills to provide cost effective network solutions.

Broad and Deep Expertise with Business Information Networks
Progentís group of over 100 network experts means clients benefit from the leverage of over a thousand years of cumulative background and shared information to fix the most vexing IT issues. Progentís accredited network engineers possess the experience to find fixes quickly and implement them cost effectively.

Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of client productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles intended for markets from individuals and households to enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support multi-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.

ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner and more secure Active Directory implementation. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with information security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability. To learn more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

Convenient Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for In-depth Experience with Microsoft's Leading Server Environments
Progent's staff of network consulting experts can assist large organizations to architect, install, and support major rollouts of key Microsoft technologies by providing services like
Microsoft Active Directory and Azure Active Directory configuration, Exchange Server 2019 planning and deployment, MS Exchange Server 2016 troubleshooting, Microsoft Exchange Server 2013 consulting, SharePoint Server 2019 configuration, Microsoft Teams integration and Skype for Business planning and deployment consulting plus SQL Server 2019 application development and SQL Server 2016 integration. Progent has worked with some of the world's biggest organizations to integrate technology based on Microsoft products and offers branch office IT supports for enterprises with local offices in the or larger cities across the United States.

Linux Support and Windows/Linux Integration
If your organization's IT environment mixes Linux technology with Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your platforms to coexist peacefully for simpler management, seamless dataflow, high availability, high throughput, and integrated security. If you are writing or testing Linux applications on a network that incorporates Microsoft-based servers, workstations, and applications, Progent can provide full-service outsourcing that frees you to focus on your area of expertise.

Help Desk Co-management Services
Progentís shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution built around the leading PSA tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting. To learn more, see Progentís Co-managed Help Desk services.

Microsoft Azure Planning and Integration Consulting Services
Progent's Azure cloud planning and integration consultants can help you with any aspect of Microsoft Azure migration including requirements analysis, prerequisites evaluation, solution design, pilot testing, implementation, centralized management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN connections so your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid ecosystem that transparently combines on-premises datacenters with Azure services.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless expansion of Unified Communications Manager (CUCM), is a unified voicemail system that promotes teamwork by providing flexible set of options for accessing calls and messages within an environment that is simple to implement and maintain. Unity Connection lets you read and manage voicemail from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to medium businesses and enterprise branch locations with as many as 500 workers. Progent's Cisco-certified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your CUE deployment continues to deliver maximum competitive value.

Office Access Application Programming
Progent's Office Access consulting experts can provide economical remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored webinar classes for Access application programming and DBA services.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or on-premises support to assist organizations of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for the products, technologies and services that go into building an end-to-end Jabber collaboration solution such as Cisco network devicesand management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.

Palo Alto Networks PA-Series Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity solution that spans your on-premises and cloud-based resources and protects all users at any location with any device. To learn more, visit Progent's Palo Alto Networks firewall planning and integration services.

Contact a Progent Network Support Expert
To find out how to contact a Progent computer consultant for online or onsite help, call 1-800-993-9400 or go to Remote Network Support.



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  • Les Kent has a 35-year history of effective network integration, executive administration, sales, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a system designer, programmer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and major corporations.

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