For small company computer networks located within the state ofOregon, Progent's Microsoft and Cisco certified consultants can provide phone assistance and troubleshooting to resolve your computer network troubles quickly and cost effectively. Progent has developed top-notch skills, software utilities, and support knowledge bases to identify and repair IT problems without the cost and time delays normally associated with in-person service dispatches.

If yourOregoncompany is situated beyond the larger metro areas such asPortland, Salem, Eugene, Gresham, or Beaverton, your nearby network support choices may be limited in technical expertise, or not available during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís group of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a diverse range of clients. This means you obtain not only the technical competency needed for the job, but a professional with field proven methods for applying those skills to assist with efficient network solutions.

Microsoft Teams Planning and Integration Expertise
Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud service for group communications and collaboration. Progent's Microsoft Teams experts can assist you to plan a migration to Teams from Skype for Business and install, manage, and debug a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Partner, each Progent consulting expert has access to the technology and training resources needed to provide the best information technology help possible. Progent's network outsourcing, Help Desk, Office 365 deployment expertise, and application programming services allow small and midsize business clients to take advantage of the broad array of skills associated with the IT departments of big organizations without the high expense and hassle of building and managing a large in-house IT group.

Full Range of Security Services
Progent's CISM, GIAC, and CISA certified security experts can help your company to perform comprehensive security audits, restore operations quickly from intrusions, set up firewalls, set up safe techniques for off-site and mobile connectivity, install spam protection and email encryption, and create a company-wide security plan based on 24x7 automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.

Network Consulting Services for Small Governments
Progent has a long background providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering expert online network support and has delivered IT solutions to clients in all 50 states. Progent's remote network consulting for local governments eliminates travel costs and solves issues more quickly than on-premises support.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices running on multiple venues with any number of APs can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of veteran wireless consultants who can help your organization to assess the value of Ubiquitiís UniFi products for your environment and help you to design, install, manage, and troubleshoot your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the knowledge of network security experts. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the network security capabilities covered within the GIAC accreditation such as auditing infrastructure vulnerability, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting security events.

Mac Support Services
Progent's engineers can provide Mac clients a range of services such as remote Apple macOS and OS X desktop support, expertise with Mac applications, Outlook for Mac and Exchange consulting, Mac protection and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows environments, and individual training. For computer systems based solely on Apple macOS and OS X or for environments incorporating a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and workstations, Progent has the experience and knowledge to handle the complexity of designing, installing, and supporting a network infrastructure that is dependable, safe, fast, and aligned with your business goals.

Temporary IT Staffing Services
Progent's temporary staff augmentation services enable you to meet sudden increases in demand for network professionals without dealing with the costs and hassle that come with vetting and hiring reliable technical help and without increasing your permanent head count. For details about Progent's temporary IT staffing services, go to Progent's temporary IT staffing services.

Help Desk Call Center Support Services for a Remote Workforce
Progent can provide small and medium-size businesses overflow or comprehensive Help Desk services for a remote workforce. To find out about Progent's supplemental or fully outsourced Help Desk services for telecommuters, go to Help Desk support services for remote workers.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a converged voicemail solution that accelerates teamwork by providing a variety of alternatives for retrieving voice messages within a framework that is easy to implement and maintain. Unity Connection lets you read and manage your voicemail from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, provides cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant services for small to mid-size businesses and corporate branch locations with up to 500 users. Progent's Cisco-premier CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support services to make sure your CUE deployment delivers maximum competitive advantage.

Expert Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-grade Internet Data Centers in the and larger cities across the United States, and Progent's colocation center support group can enhance your systemís redundancy and performance by helping you select a colo site that meets the individual requirements of your organization including geographic proximity, space, communications, budget, and extra additional features and services. Progentís colocation center support services are designed for companies with hardware located at co-location hosting facilities and requiring timely on-site help at the colocation facility as well as remote support from Microsoft and Cisco Premier experts. Progent provides a selection of collocation center consulting services such as system topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage cluster configurations.

Ransomware Removal and Recovery Consulting
Newer variants of crypto-ransomware not only scramble critical on-line information but also infect most available system backups. Progent's seasoned ransomware cleanup consultants can assist you to reconstruct an IT network breached by a crypto-ransomware attack such as Ryuk, WannaCry, Hermes, Cerber, MegaCortex, or MongoLock. For more information, see ransomware cleanup and operations restoration consulting.

Get in Touch with a Progent Network Support Expert
To learn how you can get in touch with a Progent computer support expert for online or onsite assistance, phone 1-800-993-9400 or visit Online Network Support.



An index of content::

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    Progent's consultants can assist your company to evaluate the benefits of Lync Server for your business and can assist you to design and execute a rollout of Microsoft Lync Server that unifies the control of IM and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent can in addition help you to carry out a smooth upgrade to Microsoft Lync Server from Office Communications Server or Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server to enhance the collaborative capabilities of MS Office applications, and offer online seminars and ongoing support for Lync Server 2010 and other Microsoft technologies.

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    Progent's Microsoft-certified engineers can provide in-depth support in implementing, using and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote consulting services following industry best practices to assist businesses of all sizes to receive all the benefits of this powerful project management solution. Services available from Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training classes.

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    Windows and UNIX Specialist

    If your company computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your computers into a unified environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, superior performance, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings feature network infrastructure integration and support, support for Windows services for UNIX, online network monitoring and management, remote technical support and repair, in-person technical support, and Helpdesk services.

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    Progent offers the support of Microsoft-certified engineers as well as seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security consultants to help you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.

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    Progent's Cisco CCIE-certified SIP infrastructure consultants can help you to design, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable remote or onsite expertise to help companies to migrate efficiently to a productive communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.

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    If your company has a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISM and CISSP-certified consultants can assist your entire organization in a broad range of security topics such as security administration procedures, security design and strategies, connection management systems and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISA and CISM stipulate the basic competencies and worldwide standards of knowledge that information security professionals are expected to master. These certification give IT management the assurance that consultants who have achieved their CISA or CISM qualification have demonstrated the background and theory to offer effective security support and consulting services.

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    Jabber IT Consultant

    Progent's Jabber consultants offer remote or on-premises support to assist businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced expertise for all the products, technologies and services that make up creating an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.

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  • Engineers Security Inventory Internal Cybersecurity Inventory Consultant

  • Intune Company Portal Remote Support Services
    Technology Consulting Services Intune Conditional Access

    Progent's Intune consultants can assist you to assess the business value of adopting Microsoft Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help you to configure security and compliance policies, plan and deploy pilot environments to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.

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  • Eugene Ryuk Crypto Detection and Remediation Eugene, OR Eugene, OR Eugene CryptoLocker Recovery

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    Engineers Radvision XT5000

    Progent offers the expertise of a veteran consultant with years of hands-on experience installing, managing, and enhancing telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT support team, your ISP, and your video conferencing technology supplier to assist your organization increase the business value of your video conferencing ecosystem.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a single-server platform for an array of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft consultants can assist your company to plan and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help you to migrate economically to Forefront TMG 2010 from any version of ISA Server.

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    Progent can help your business to understand the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid networks that transparently combine on-premises and cloud products and services.

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    Progent's SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete security solution and design protection into your corporate practices.

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