For small business networks located throughout the state of Oregon, Progent's Microsoft certified engineers can deliver online support and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support knowledge bases to troubleshoot and fix IT problems while avoiding the cost and time delays normally associated with onsite service visits.

If your Oregon small business is situated outside of the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby network systems support options may be limited in technical capability, or unavailable during urgent situations. This can result in a computer network that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís staff of field proven network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a extensive range of clients. This means you obtain not just the technical expertise needed for the task, but a consultant with field proven methods for applying those skills to provide excellent network solutions.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection service utilizes next generation behavior-based machine learning technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to manage the complete threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Find out more about the entire ProSight portfolio of affordable network monitoring and management services for small businesses.

Google Android Phone Integration
Progent's Android smartphone and tablet integration consulting have extensive background providing online and on-premises assistance for organizations of all sizes who need to incorporate Android phones and tablets into their information networks so that users can work together while on the go. Progent has the range of skills to solve technical issues that involve numerous manufacturers and that represent a combination of older and up-to-date technology. Progent offers affordable remote expertise to assist you with any facet of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to help you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management tools and network infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones securely and productively.

Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the typical remote Cisco router support services offered by Progent are configuring domain name, DHCP, routing maps, T1, and user accounts; configuring HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing maps, and line settings; installing current IOS image; configuring and testing router failover; resolving VPN tunnel and routing problems; making a network diagram and documenting configuration; plus policy and availability planning.

Broad and Deep Expertise with Office Networks
Progentís group of more than 100 network consultants means clients can take advantage of the leverage of over 1,000 years of cumulative experience and collective information to resolve the most difficult network problems. Progentís accredited information technology engineers have the knowledge and experience to find solutions quickly and implement them cost effectively.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE VoIP networking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes in order to get products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that can range from occasional advice to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service network support organization like Progent rather than with an individual freelance consultant, you are assured fast access to knowledgeable experts whenever you need them. You do not have to be concerned that illness, training, vacations, or conflicting jobs with other customers will leave you with no support when you have an emergency.

Microsoft Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, develop an enterprise-wide security plan, automate network management, help with application development, and build and validate a disaster recovery/business continuity plan. If your organization is thinking about migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to assess the value of Windows Server 2016 for your business and design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller consultants can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology. Progent can provide support for physical and software-based Wi-Fi controllers and can help you to decide which version is appropriare for your wireless solution. For 802.11ac Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller consulting.

Expert Wireless Engineering and Support
Progent's wireless technology consultants have broad backgrounds in the integration and support of wireless information technology and can help your IT team to design, install, administer and repair wireless ecosystems that are secure, resilient, scalable, simple to manage and use, able to handle your vital applications, and transparently integrated into hybrid cloud environments. Online and onsite expertise offered by Progent cover a selection of wireless solutions such as smartphone integration, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Web Development
If you want to revamp your company Web site, create internal Webs for applications such as human resources or employee training, build a standout Web presence for a new venture, or create world-class, data-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's consultants can also help you to support your web environment by designing and managing a protected, dependable server and connectivity environment that includes offsite and wireless access. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for leading web authoring tools. For database-driven web sites, Progent offers the help of MS SQL Server developers, Oracle programmers and database administrators, and MySQL consultants.

Microsoft Active Directory Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged Active Directory objects, clean-up of legacy application configuration objects in production Active Directory environment, and repair of failed setups of AD and AD-dependent software. Progent is also proficient in using advanced Active Directory tools like ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key issues including AD naming conventions, hierarchical structure, IT management structure, selection and design of group policy objects, plus protection and monitoring definitions. Progent can also anticipate the implications of alternate server and service implementations on capability and speed. Progent can help businesses to plan and implement configurations of AD Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.

Contact a Progent Network Consultant
To learn how to contact a Progent computer consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Network Help.