For office computer networks located in the state ofOregon, Progent's Microsoft qualified technicians can provide phone help and troubleshooting to resolve your network problems quickly and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support databases to identify and fix IT problems while avoiding the high cost and time delays normally associated with onsite technical service visits.

If yourOregonsmall business is located beyond the larger urban areas such asPortland, Salem, Eugene, Gresham, or Beaverton, your local network support options may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís staff of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a diverse range of clients. This means you obtain not only the technical skills needed for the task, but a professional with proven methods for applying those skills to provide affordable network solutions.

Microsoft Virtual Desktop Support
Microsoft's desktop virtualization solutions reduce the work required for IT managers to set up applications so that they are consistent across an entire user base, offer the power to manage access to critical data, and allow quick installation of new or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies desktop connectivity, enhances responsiveness, tightens data security, centralizes administration, and offers a nearly transparent client environment. Progent's desktop virtualization engineers can help your company to evaluate the business advantages of Microsoft's virtual desktop technologies, configure pilot and production deployments, improve your network infrastructure to accommodate virtual desktops effectively, evaluate and resolve security issues, and train your network administrators to follow industry best practices to achieve a fast ROI from client virtualization.

Power BI Solutions
Progent's Power BI consultants can assist your business to design, deploy, manage, enhance or debug your Power BI solution. Progent's database experts can assist you to prepare your target data for Microsoft Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud based, or hybrid environment for Power BI. To learn more, visit Progent's Power BI solutions.

Microsoft Exchange Server 2016 Migration Services
Progent's certified MS Exchange Server 2016 migration consultants can help your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Cisco Firepower NGFW Firewalls Integration Expertise
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help you to plan and carry out a smooth upgrade to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower line of Next Generation Firewalls (NGFWs), see Cisco Firepower Series firewalls consulting experts.

Best Practices Applied by Seasoned Consultants
Many companies located away from areas with ample expert consultants resort to less qualified or inexperienced local resources for critical network support services. This can result in a network that is undependable or unproductive. Progentís staff of Microsoft and Cisco premier consultants average more than a decade of hands-on industry experience, in the front lines of network support, performing a wide array of information system services for a diverse mix of customers. Consequently, with Progent you get not only expert network engineering knowledge, but a consultant who understands computer industry leading practices in using those skills to solve real-world information system problems efficiently and in a consistent fashion.

NetDocs Support Services
NetDocuments is a leading cloud-based document management system (DMS) designed for the legal profession. Progent offers access to NetDocs consultants who can provide high-level guidance to assist you to plan, configure, administer, optimize, or debug a DMS environment powered by NetDocs. For details about Progent's consulting services for NetDocs, go to NetDocuments DMS expert support.

Progent's Online Consulting, Programming and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help you to plan, program, pilot test, deploy, manage, and debug business applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to upgrade your legacy Excel applications to the latest releases of Excel, support Excel on iOS and Android smart phones and tablets, and resolve compatibility problems between various releases of Excel. Progent can provide on-demand help to organizations looking for a fast solution to a specific issue associated with Excel and Progent can also provide comprehensive project management support for upgrading or creating line-of-business applications based on Excel. Progent's affordable online training classes for Excel can be custom tailored to address the needs of individuals or groups.

Check Point Software Next Generation Firewall Integration Expertise
Progent's Check Point firewall experts can help you plan, integrate, and manage firewall environments that rely on Check Point Software NGFW firewall appliances and Check Point's cloud-based security services. To learn more about Progent's consulting and support services for Check Point firewalls, refer to Check Point next generation firewall integration expertise.

Team Approach to Support and Technical Issue Escalation
Computer networks have grown ever more sophisticated. At the same time, most small office computer networks include software and hardware from many different vendors. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most talented engineer to have in-depth familiarity in all aspects of information technology, or extensive practical experience in the enormous range of hardware and software products, versions, and updates that small businesses include in their information systems. Progent utilizes a team methodology to network support and depends on subject matter specialists to bring in-depth knowledge when necessary to resolve the most intractable problems effectively, at the lowest expense to you.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small business against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing network resources distributed across a mix of physical sites and various clouds.

Exchange 2013 Upgrade Consulting
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned architecture. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can deliver remote or onsite expertise to help you administer, optimize and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.

Contact a Progent Network Support Expert
To learn how to get in touch with a Progent network consultant for remote or onsite support, call 1-800-993-9400 or go to Online Computer Support.



An index of content::

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    Cisco has designed a full array of routers including appliances designed to deliver the security, performance, and reliability required by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.

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    Progentís Microsoft-premier consultants can assist you to update your desktops from 32 to 64 bits. Progent can help you to calculate the costs and advantages of migrating to 64-bit PC desktop processing, design an affordable migration strategy that reduces business disruptions, and deliver inexpensive, expert remote help to aid you to install 64-bit PC desktop software and applications on your existing hardware.

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    Progentís Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.

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    For large businesses, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can act as a transparent local supplement of enterprise IT management. Progentís enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class support for multiple location network environments powered by Enterprise Windows 2003. Progent can offer field consultants and specialists to assist with a campus relocation or office move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.

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    Forefront TMG 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that delivers a single-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, allows customized reports generated by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help you to design and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist your organization to migrate smoothly to Forefront TMG 2010 from ISA Server.

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