Expanding your telecommuter workforce can have a significant effect on IT architecture, cybersecurity, and company processes. Progent has two decades of experience helping SMBs to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Orlando organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers services ranging from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Orlando, Florida companies to succeed with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Data Protection for Remote Workers
The field of Data Protection covers backing up and restoring critical data in order to prevent data loss and reduce recovery time and effort in case of storage problems due to equipment breakdowns, software glitches, user mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to design and maintain in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must cover diverse kinds of user-owned endpoint devices. Progent can provide fast online help from consultants familiar with a broad range of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud storage and includes fine-grained restore and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that require a quick switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can assist your business to produce, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Orlando, Florida company, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24 Hour IT Consultant SharePoint InfoPath Forms Services 24-7 SharePoint Workspace 2010 Support and Integration
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    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming raw information into useful insights into your company and customers.

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    Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Progent can help small and medium-size organizations to implement unified endpoint management and monitoring platforms for maintaining endpoint devices used by at-home workers.

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    Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces important innovations plus a redesigned structure. These improvements favorably impact vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013.

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    Progent has more than 10 years of background integrating, and supporting the core platforms included with Microsoft System Center and can assist your organization to plan, configure, support, and repair your Microsoft System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can help you to migrate to the latest version of System Center from an older release or from another datacenter management platform to deliver the advantages of best-in-class provisioning, centralized management, security, plus infrastructure and application performance monitoring.

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    Progent's certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery strategy, assist you to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and help you to centralize the management of failover clusters.

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    Progent can provide cost-effective online consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent offers as-needed consulting to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.

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    Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other email infrastructure to lower capital costs and management overhead. You can use Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, plan a network topology that fits your business needs and budget, implement an efficient move from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your IT team and users, and provide ongoing consulting and troubleshooting.

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    Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test systems and rollout plans, integrate Windows Server 2008 with your network environment and applications, train your support personnel how to use new administration utilities, and provide ongoing consulting and troubleshooting via budget-friendly options such as Help Desk Call Center support and remote technical assistance.

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    The QTS Colocation Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation facility or if you are considering migrating your main or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective consulting services including colocation relocation, equipment installation and upgrades, infrastructure improvements, project management, virtualization configuration, remote monitoring, automated system management, application development, disaster recovery/business continuity solutions, data security evaluation, and the use of Progent's Test Lab.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

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    System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-aware backup for key workloads such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to resolve challenging issues or deliver comprehensive project management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.

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    Progent can assist your business to design and implement an efficient migration from a Solaris-based IT environment to a network based on Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your information and minimize business disruption by developing an efficient transition strategy that protects your existing assets in Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing environment, migration strategy and testing, Microsoft Exchange migration support, information and application software migration, and server and storage transition and economization.

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    When conducting IT tasks for corporate customers, Progent uses a structured methodology driven by defined milestones in order to meet budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert deployment. All facets are recorded to make available a comprehensive description of IT services performed and to assist in downstream system maintenance.

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    Progent's Mac experts can support the creative facets of Mac computing by offering help services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

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  • Remote Consulting Microsoft Exchange Server 2016 Upgrade
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    Progent can help your business in any and all phases of your migration to Exchange 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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    Cisco's Meraki MS family of switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to help you to design and deploy an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to maintain compliance, create and validate a disaster recovery strategy, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking solution.

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    Progentís Technical Response Center (TRC) offers national extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and online direct computer access to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide service professionals allows Progent to escalate even the most difficult network issues to appropriate experts as required. For critical issues, the TRC endeavors to answer your call for support in less than one hour.

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    Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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    Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP package built, like all Microsoft financial tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its segmented approach you can purchase only the capability you currently need, with the ability to expand clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP support engineers can help you deploy, configure and manage the latest version of Dynamics GP or upgrade smoothly from an older edition.

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    Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings control, inventories network resources, guards against company data leakage, provides network health reporting, allows safe self service, and offers a common point of control for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

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    Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.

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    Progent can assist small and mid-size organizations to deploy VoIP platforms to give their at-home workforce the advantage of virtual extensions of the corporate phone system.

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    Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local support organizations who provide minimal documentation or details of tasks performed, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to each customer. The practice of documenting and organizing service records allows more efficient service and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who wonít release the keys to the kingdom.

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    For small companies interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or e-mail information@progent.com.

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    For mid-size businesses looking for network consulting services, Progent offers a variety of options such as local help, on-line support, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, site relocation services, software development, and expert consulting. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent offers professional in-person help for solving technical issues rapidly and affordably.

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  • Hybrid Configuration Wizard Online Support Services
    Office 365 Gmail migration Integration Services

    Microsoft supports transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.

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  • IP Communications Consulting
    UC520 Integration

    Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

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  • SonicWall Ransomware Protection Security Auditing Top Consulting Services SonicWall VPN
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  • Small Business Support and Help
    Small Business Online Technical Support

    If you have a small business network with 10 to 50 network users, Progent's IT outsourcing services save your organization from over-reliance on an individual freelance service provider while giving you cost-effective and reliable access to high-quality technical expertise. By providing network consulting help when you require it, providing specialized expertise for key technologies, delivering value-added support such as automated network monitoring, and billing only for support you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small office information system. Progent is the intelligent way for small organizations to build and maintain a reliable and secure IT system and to benefit from quick access to the skilled consulting ordinarily available only to enterprises who are able to support a large in-house IT organization.

  • Technical Support Services Exchange 2000 Server Exchange 2000 Upgrade Upgrade Consulting

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    Small Business Computer Consultants

    Progent offers organizations of all sizes world-class network online or on-premises consulting for information systems based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for businesses varying in size from the small office to the global enterprise.

  • Telecommuters Orlando Consulting and Support Services - Connectivity Solutions Guidance Orlando, Orange County Work at Home Employees Orlando Consulting and Support Services - Integration Solutions Expertise Orlando Florida

  • Lync Server 2013 high availability Specialist
    Engineers Lync Server 2013 topology

    Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to build a centrally managed and secure communications environment that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld devices. Progent's certified Lync 2013 experts and system integrators can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management staff and end users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.

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  • RDBMS Information Technology Consulting
    Database Administration Engineers

    Progent's certified relational database consultants can provide small and midsize businesses remote support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and configuration, application design and programming, management support, replication and synchronization solutions, storage management, tuning, data migration, security and compliance, backup and recovery options, problem solving, and webinar training.

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  • Teleworker IP Voice Network Consultants Network Engineer Remote Workforce IP Voice
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  • Open Now Cisco ASA Firepower Support and Help
    Cisco Firepower Management Professional

    The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your current PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, administer and debug firewall environments based around Cisco ASA firewalls with Firepower Services.

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  • Top BES Express Consultant BlackBerry BES Server Express Consulting Services

  • 24x7x365 Microsoft SCOM 2012 Migration Integration Services
    SCOM 2012 Infrastructure Monitoring Professionals

    Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.

  • Top Quality Contract Development Amazon EC2 integration Amazon cloud AMI Reports
  • Top Quality ProSight Small Business Private Clouds Consulting Top Rated Consultancy ProSight Private Cloud Hosting Services
  • Top Ranked Specialist Windows 8.1 Backup and Restore Windows 8.1 BitLocker Solution Provider
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  • Top Rated Windows 8.1 Client Hyper-V Migration Consultants Windows 8.1 Storage Spaces Integration Consultants
  • Top Support Specialist Microsoft SQL Server 2016 Orlando, FL SQL Server 2019 Security Consulting Firms Orlando-Kissimmee
  • Unified CM clustering Help and Support CallManager Technical Support
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  • Urgent Great Plains Professionals After Hours Specialists Dynamics GP/Great Plains

  • 24/7 Virtual Machine Hosting Services
    Specialists Private Cloud Integration

    Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing alternative that enhances network availability and protection, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers supported within a safe and fault tolerant data center on a high-performance, non-stop virtual machine set up and maintained by Progent's computer service professionals.

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  • Windows 2019 Hyper-V Engineer Top Microsoft Expert Windows Server 2019 and SCOM Information Technology Consulting
  • Windows Server 2003 Engineer MCSE Expert Certified Windows Server 2003 Consulting

  • Consultant Cost Migration Consulting
    CISM Security Security Consultant Rates Computer Expert

    Progent's pricing model is to bill for remote support and on-premises help by the minute. As a result, you are billed exclusively for received support. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and requires no monthly commitment for services provided during normal working hours. Many service firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for fast repairs so you will not be forced to permit simple problems to fester.

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  • Consultant Services Internet Security and Acceleration Server
    ISA 2004 Standard Edition Server Specialists

    Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.


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