Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular products for maintaining location-independent access to messaging, scheduling, web applications, and other critical business information. Progent offers Orlando, Florida businesses the expertise of BlackBerry-qualified experts who can help organizations to manage existing BlackBerry environments or transition efficiently to a modern mobile platform.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for companies regardless of size, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.
BlackBerry BES Server Consulting Services
The BlackBerry BES Server offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry BES Server support for Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to instant messaging-aware applications via Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can assist you to design, implement, and support BlackBerry Enterprise Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the cost of supporting mobile workers.
Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized BlackBerry support specialists are available online to provide prompt technical help to companies in the Orlando region or anywhere in the state of Florida. Progent's experienced online consulting experts have helped businesses solve computer issues and reduce IT service expenses in every state in the U.S. and established a large following of loyal clients. (See Progent's customer testimonials.)
Progent offers online help for a broad selection of issues associated with RIM BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements assessment, system design, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and hardware products match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Help from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.