Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most popular products for achieving mobile access to messaging, calendars, web-based applications, and other critical business data. Progent offers Orlando, Florida companies support from BlackBerry-certified experts who can help companies to manage their BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the complexity of small company networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the standard for organizations regardless of size, successful deployment and maintenance of BlackBerry solutions has become more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their IT system.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Central Florida
Integration Expertise for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, Lotus, or Novell GroupWise clients to send and receive emails that are encrypted in wireless transit to provide maximum security. BlackBerry BES Server also streamlines a broad selection of critical administrative jobs ranging from BlackBerry setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can help you utilize BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control client settings with BES Server's extensive selection of policies
Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:
- Install and manage BES Server's fault-tolerant architecture based on virtualization
- Deploy BlackBerry smartphones wirelessly
- Set specialized administration roles
- Automatically track and analyze the health of your solution
How Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, system design, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry expert can assist you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To ask Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.