Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other vital business information. Progent offers Orlando, Florida businesses the expertise of BlackBerry-premier professionals who can help businesses to manage existing BlackBerry environments or migrate efficiently to a more popular smartphone platform.

As the complexity of small company networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, successful deployment and support of BlackBerry solutions has become increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an economical solution for integrating BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Central Florida

City Address Phone Link
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
321-754-1119 Orlando Network Support Services
Tampa 5401 West Kennedy Blvd, Suite 100
Tampa, FL 33609
813-694-9055 Tampa Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, Lotus, or Novell GroupWise users to send and receive emails that are encrypted during wireless transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of crucial administrative jobs ranging from smartphone configuration and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can help you utilize BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage client configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to implement important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Monitor and report on the overall health of your BlackBerry solution

Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For businesses in Orlando, Florida who need fast and affordable access to a qualified RIM BlackBerry consultant, Progent provides effective online assistance from a veteran network support staff who have delivered IT solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)

Online support eliminates travel costs and allows consultants to resolve problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer professional support in areas including fixing synchronization problems, setting up BlackBerry BES Server, and designing a protected, high-availability system infrastructure for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can in addition assist your business to resolve a broad range of issues associated with synchronization, handset detection, messaging consistency, web browsing, mobile connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support expenses at a minimum and, by handling problems promptly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements assessment, system design, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which management model and physical components meet your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
To ask Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.