Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular solutions for maintaining location-independent access to email, scheduling, web-based applications, and other critical business information. Progent offers Orlando, Florida companies the services of BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or migrate smoothly to a current mobile platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for organizations of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven online support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry products productively into their information network.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.
Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Central Florida
Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of BlackBerry smartphones, providing a centralized solution for handling key tasks such as device deployment, updates, and retirement and also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry handsets and allows remote synchronization.
BES Server provides a wealth of security options beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of protection to match the special needs of your mobile network. Progent's BlackBerry certified engineers can assist you to select powerful security functions and enable them remotely. Samples of these wirelessly configurable security features are:
- Lock down a BlackBerry smartphone
- Erase information from a missing BlackBerry smartphone
- Lock out Bluetooth functionality
- Activate built-in protection against malicious attacks
BlackBerry Enterprise Server also offers versatility in determining mechanisms to keep users from loading or running unsafe or unauthorized applications. Progent can assist you to choose protective processes like:
- List exactly which applications are allowed on the device
- Block external software from using persistent storage on the BlackBerry smartphone
- Select which resources third-party software can use on the smartphone
- Limit the kinds of access third-party software running on the BlackBerry device can establish
- Prevent all external software from being loaded or executed on the device
Progent's Online BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Orlando, Florida who need quick and affordable help from an authorized RIM BlackBerry support professional, Progent offers effective online assistance from a seasoned network support team who have provided IT solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)
Online support avoids travel expense and lets engineers solve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer expert help in fields such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration approach and physical components match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software versions, processors and storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry consultant can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Expert
To get in touch with Progent about engineering support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.