Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other vital business data. Progent can provide Orlando, Florida companies support from BlackBerry-certified experts who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for companies of any size, successful deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To handle issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses an affordable alternative for incorporating BlackBerry products productively into their information network.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your company, customize mobile software, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Tampa and Central Florida
Integration Support Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry wireless handsets, offering a centralized solution for controlling critical jobs such as device installation, upgrades, and retirement and offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and supports over-the-air synchronization.
BES Server includes a variety of security capabilities beginning with automatic data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in selecting degrees of security to meet the special needs of your network. Progent's BlackBerry certified engineers can assist you to choose powerful security functions and activate them remotely. Samples of these wirelessly configurable security features include:
- Disable a device
- Wipe information from a missing BlackBerry device
- Lock out Bluetooth functionality
- Enable built-in defenses against malware
BES Server also offers versatility in selecting mechanisms to prevent BlackBerry users from loading or executing unsecure or prohibited programs. Progent can help you to select blocking techniques such as:
- Specify exactly which applications are allowed on the device
- Prevent third-party applications from using non-volatile memory on the BlackBerry smartphone
- Determine what resources third-party software can use on the BlackBerry smartphone
- Restrict the kinds of connections third-party programs running on the device can establish
- Prevent all external software from being installed or run on the smartphone
Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs assessment, solution architecture, roll-out strategy and implementation, performance tuning, design of a high-availability environment, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help you to decide which administration approach and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.