Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most popular products for achieving anytime-anywhere connectivity to email, calendars, web applications, and other vital business data. Progent can provide Orlando, Florida businesses the services of BlackBerry-premier consultants who can assist businesses to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote support model, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their business information network.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and support BlackBerry devices across your company, define security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
727-250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
863-250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
321-754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
941-265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
813-694-9055 Tampa Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server gives companies a single and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages and to IM-aware applications via Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can show you how to design, configure, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Support is Quick and Affordable
For businesses in Orlando, Florida who need quick and affordable access to a qualified BlackBerry support professional, Progent delivers effective remote assistance from a seasoned network support team who have provided network solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Online support eliminates travel costs and enables specialists to solve technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide expert support in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to define and implement appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs analysis, solution design, roll-out planning and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which management approach and physical components match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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  • Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has demonstrated a talent for creating elegant IT solutions while working as a system designer, application developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major corporations.

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