Orlando Consulting Support for IT Support Firms
Temporary IT Support Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing Support for IT Service Providers in Orlando
Progent’s consulting services for network service organizations in Orlando Florida enables you to offer your customers Progent's consulting and Help Desk Call Center support under your company's brand as a transparent augmentation of your regular network services group. These services can help you grow your client base, close gaps in your service catalog, satisfy your clients, and increase your profits.
Progent's team of network infrastructure engineers, PC support technicians, network admins, and cybersecurity professionals have acted as seamless extensions to the support groups of some of the country's biggest IT support firms. Progent’s range of expertise enables you to widen the capabilities of your IT support practice, and Progent’s close integration with your support team helps you strengthen and protect your company's brand.
Progent is a network consulting firm with two decades of background delivering online consulting services to small and mid-size businesses. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco CCIE network infrastructure engineers of any private computer support firm in the world. Progent has provided online technical assistance and consulting to customers in every state in the U.S. (Refer to recommendations from Progent's customers.)
Reselling Progent's Services Under Your Own Brand
Progent's consulting program for IT service firms offers seamless resale to your customers of professional services. Progent invoices your firm exclusively and works under your instructions to deliver your customers consulting and support services under your branding. Also, Progent offers an affordable Off-hours Support Service for clients who need access to 24x7 technical support.
Help Desk and Ticketing for Network Service Firms
Ticketing is the enabling technology behind a successful IT Call Center. But enterprise-grade ticketing systems are not just costly to acquire and staff, but also challenging to set up and manage. Small or niche IT support providers rarely have the necessary resources. Progent's Help Desk and ticketing solution offers IT support firms an economical way to retain their own branding while delivering their clients world-class desktop support services built around a best-of-breed ticketing system and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Providers
Progent's Service Desk and ticketing program for IT service firms leverages Progent's sizable investments in highly scalable ticketing software, a remote desktop support team, and a group of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your current ticketing system. The standard and optional features offered with Progent's Service Desk and ticketing services enable you to increase your support workload, the diversity of technologies your firm can handle, the number of {geographies you can service, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT service organizations include:
- Progent's online desktop support staff provides Level 1 end user assistance with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Normal service times are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is offered at extra cost.
- Optional on-premises service in major metro areas is available throughout the country at additional cost.
- You keep full control of your customers and billing.
- Your clients submit incident reports by means of your custom branded web portal, a toll-free number, or by directing a request to your dedicated mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for IT service providers allows you to act as a sole point of contact for practically all technical expertise your customers may need. You can build your team and strategic in-house competencies at your own pace without having to turn down opportunities owing to a lack of expertise or a shortage of personnel.
Important aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house IT service group, responding to your coordination, and bills your firm rather than your customer.
- Granular Billing: Progent charges by the minute to reign in costs.
- Detailed Service Reporting: Progent utilizes an advanced reporting system to ensure that all IT services delivered are fully documented. This enables support group to transfer account responsibilities to internal personnel once you have enough staff and appropriate skill sets.
- Safely Expand Your Service Business: You can quickly and safely take on additional jobs beyond your main fields of expertise and open new territories without exposure to the risks involved with increasing your full-time staff too quickly.
- Re-enforce Your Name: You can solidify your mind share as a comprehensive network service firm by delivering more solutions to more clients using your own company name.
- Add to Your Services Portfolio: Progent can provide top-tier support in a wide range of technologies and can act as a reliable reservoir of skills for expanding your IT service operations.
- Rapid Problem Escalation: With a large roster of top-level technology experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 services so even the toughest problems can be handled promptly.
- Make Your Clients Happy: Satisfied customers are loyal. By teaming with Progent, you can continue delivering solutions without ever requiring clients to seek help from your competitors.
- Online Technical Support Experts: For 20 years, Progent has delivered remote network support ranging from Call Center support to high-level consulting. Effective online service cuts costs and produces quick results.
- Major Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Orlando, Florida Organizations
Progent's veteran roster of certified consultants can provide Orlando, Florida companies a broad range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- AD Planning
- Microsoft 365 Configuration
- Dynamics GP Customization
- Azure, AWS, Google Cloud Platform
- Online IT Technical Support
- Telecommuter Integration
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Configuration
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Colo Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- BYOD Integration
- Apple iPhone Support
- Android Smartphone Integration
- Ransomware Defense
- Data Backup/Recovery Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Find Out More Details About Progent's Consulting Support for Network Service Firms in Orlando, Florida For more information about Progent's consulting program for network service organizations in Orlando, Florida, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Emergency Help and Support SMS Migration
Specialists Systems Management Server
Progent’s Microsoft certified experts offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical software quickly and reliably to specified users, lower software costs and stay compliant by understanding patterns of usage, enhance Windows security by increasing your knowledge of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the management capabilities incorporated into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.
Microsoft Certified Project Server 2013 Consultants
Microsoft Project Server 2013 Consulting Services
Progent's Microsoft consultants can provide advanced support in deploying, using and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote support services following industry best practices to assist organizations of any size to get all the benefits of this powerful platform. Support services available from Progent include solution planning, software configuration and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and specialized webinar training.
Microsoft Exchange Server 2016 Migration Planning Computer Consulting
Professional Microsoft Exchange 2016 Migration
Progent can help you in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Solaris Upgrade Consultants
Solaris Upgrade Help
Progent can assist your company to plan and execute an efficient migration from a Sun Solaris-powered IT environment to a network based on Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can help you guard your information and minimize productivity disruption by designing an efficient transition strategy that protects your existing investments in Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, migration planning and testing, MS Exchange migration services, data and application software migration, and server and storage system migration and economization.
Skype for Business disaster recovery Engineer
Professional Skype for Business certificate management
Progent's consultants offer online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco UC. Progent's certified network security consultants can help you design and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.
Macintosh Applications Learning
24 Hour Learn MOTU Digital Performer
Progent's Mac consultants can promote the creative facets of Macintosh computing by offering consulting services and training in imaging, audio, and video. Progent's support professionals can provide help in a range of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Microsoft Activesync Support Outsourcing
Activesync Consult
Progent’s professionals provide experience in multiple technologies relevant to mobile networking including network topology, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified consultants can save your organization time and money by using their wireless experience to show you how to select and integrate mobile access technologies that make sense for your business. Progent can also tune your network infrastructure so that wireless PDAs perform more reliably.
WatchGuard Firebox T-Series Firewall Security Certification
WatchGuard Firebox M4600 Firewall Firewall Network Install
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
High-Availability Failover Clustered Servers Computer Consultant
Microsoft Windows Failover Cluster Consulting
The cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically redesigned to simplify the deployment, setup, and management of server clusters that offer greater levels of network availability, security, performance, and versatility. New or enhanced features include automated cluster verification, easier setup and deployment, improved cluster administration, redesigned cluster infrastructure for maximum availability, better security and quorum models, minimization of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, plan and execute an installation, educate your network support staff to administer your cluster environment, provide ongoing consulting and support services, and produce and validate a disaster recovery procedure.
Top Ranked Microsoft Project Server Programming Firms
Emergency Project Server 2013 Application Support
Progent's Microsoft engineers can provide in-depth support in implementing, operating and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of affordable online support services based on proven best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Services offered by Progent include solution planning, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network optimization, and customized online training.
Supplemental Service Desk Help and Support
Shared Computer Support Help Desk Remote Technical Support
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small organizations who need immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
ProSight Endpoint Security Online Support Services
Virus Recovery Online Technical Support
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the complete threat progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Professionals CISSP Certified Security Analyst
Evaluation CISSP
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can implement efficient cybersecurity systems that protect a small office from advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing IT resources spread over a mix of physical sites and various clouds.
Teleworker Helpdesk Computer Consultants
At Home Workforce Helpdesk Services Support Outsourcing
Progent can provide small and mid-size companies supplemental or fully outsourced Help Desk call center support services for an at-home workforce.
Online Support Live Communications Server
24/7 Live Communications Server Specialist
Microsoft Office Communications Server delivers IM and Real Presence as part of a scalable, world-class package offering enhanced protection, transparent compatibility with other Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and improved business efficiencies, enhanced worker productivity, and better IP protection with this simple-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Skype for Business VoIP Professional
Skype for Business PSTN Gateway Consultant Services
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer remote and on-premises support services to help your company to maintain and repair your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
Open Now Dynamics GP 2015 Azure Integration Specialist
MCSE Expert Certified Dynamics GP 2015 Dexterity Contract Programming
Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud readiness, supports the most popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and experience to resolve the critical technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this powerful platform.
CISSP-ISSAP Cybersecurity Specialists
Consultant Services CISSP Certified Security Systems Engineer
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can help create efficient cybersecurity solutions that protect a small business from modern malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile users accessing network resources spread over multiple physical datacenters and public and private clouds.
Emergency Cisco Content Engine Network Module for Content Delivery IT Services
Fault-tolerant Load Balancing Remote Support Services
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Cisco and Microsoft Certified Troubleshooting IT Training
On-site Support Knowledge Transfer
Progent is committed to information transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has little competition. Small companies who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their networks more robust, secure, and efficient.
Catalyst Switch Upgrade Consulting Services
24-Hour Network Engineer Catalyst 3650 Switch
Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to current devices.
SQL Server Management Studio On-site Technical Support
Support and Setup SQL Server 2014 and Windows Server 2012 R2
SQL Server 2014 incorporates major improvements in key areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services including system design, configuration, administration, remediation, and software development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Windows and UNIX Consult
Open Now Professional Solaris with Windows
If you are producing UNIX-based software in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant distraction of managing your business network. By using automated network monitoring and by delivering remote and on-site assistance when your company needs it, Progent offers an affordable way for maintaining an information system that features excellent dependability, security, and performance. Progent's developer support services include comprehensive network support outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Contact Center services.
64-bit Migration Consultant
64-bit Upgrade Network Consultants
Progent’s Microsoft-expert engineers can assist your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit computing, design an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, professional online help to aid your company to configure 64-bit software and applications on your existing hardware.
PowerPoint 2016 Integration Specialists
24-Hour Consulting Company Outlook 2016
Progent's certified Office and Office 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that offers quick ROI and promotes improved business outcomes. Progent can help your company to integrate Office or Office 365 apps with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to resolve compatibility problems between various versions of Office desktop and offers customized online training to individual users and groups.
Freelance Cisco Consulting Job Openings
Top Ranked Freelance Web Consultants Contract Job
Progent's Experts Group offers support in key fields including Apple OS networking and applications; Expertise for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and specialized application help; CIO, business analyst, and project management outsourcing; Custom program design and integration; Web site, eCommerce, Electronic Data Interchange, and client information portal design and deployment; SQL support and performance help; Management intelligence consulting; and Telecom architecture support.
24x7 Microsoft Windows 2003 IT Consultant
Emergency Windows Server 2003 Consultancy
Progent's Microsoft-certified Windows Server 2003 consultants can provide network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and maintenance offerings include network planning, installation, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Microsoft Solutions Framework Project Methodology Problem Resolution
Microsoft Solutions Framework Project Methodology Information Technology Consultant
Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional experience, at the forefront of IT support, performing a broad range of IT tasks for a large array of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only world-class IT skills, but also a consultant with field-tested approaches for using technical knowledge to solve actual network problems quickly.
Dynamics GP BizTalk Adapter Consultant Services
Dynamics GP Excel Cubes Professional
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized mission-critical applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that let you analyze your business more effectively, transforming uncooked information into useful understanding of your company and customers.
Capacity Planning Test Lab Consultancy
Herakles/QTS Test Lab Services
The Progent Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers who lack adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network projects on schedule.
Microsoft Project Server 2010 Help and Support
Microsoft Project Server Development Companies
Progent's Microsoft engineers offer advanced support in implementing, operating and debugging all versions of Microsoft Project Server and can provide a wide variety of affordable remote consulting services based on industry best practices to help organizations of any size to get all the advantages of this powerful project management solution. Services offered by Progent include system planning, software configuration and migration, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Aironet 2800 Access Point Technology Consulting Services
Online Troubleshooting Aironet 3700 Access Point
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and on-premises help for legacy and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to design and manage wireless solutions that incorporate indoor and outdoor/industrial Aironet access points.
Capacity Planning Test Lab Technology Professional
QoS Test Lab Consult
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and building training systems for new technologies. For Progent clients without adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT projects on schedule.
Exchange 2013 Collaboration Consultant Services
Outsourcing Exchange 2013 Integration
Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect key areas like ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
Technology Consulting Services Microsoft SQL Server 2008
MS SQL Server 2008 Engineer
Progent's Microsoft-Certified SQL consultants can provide a range of support services to assist small businesses to plan, implement, administer, and troubleshoot Microsoft SQL Server 2008 systems in order to get the optimum competitive benefit from Microsoft's state-of-the-art information management technology. In addition, Progent can provide help with network infrastructure, enterprise-wide security, and software programming to increase the strategic value of your IT network.
Immediate Consulting Online Acrobat Writer Training
24-7 Online Acrobat Writer Training Engineer
Progent provides customized online instruction for popular client apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training provides the benefits of conventional physical classroom seminars, such as instant communication between clients and trainers, but avoids the costs of transportation and the challenge of attempting to accommodate the schedules of many students. Offered to single students or classes of all sizes, Progent's virtual training permits the teacher to run the class from an online facility while the students can be spread throughout an office or all over the country. Live online learning utilizes powerful learning aids such as virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and targeted to specialized topics or extended in duration and wider in coverage.
Office 365 Portal Support Services
24x7 Office 365 Portal IT Consultants
Progent can help your business to understand the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.
Cisco SIP and CUBE Integration Services
Cisco SIP and CUBE Specialist
Progent's Cisco-certified SIP infrastructure consultants can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable remote or on-premises support to assist you to move smoothly to a productive unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Biggest Amazon MWS integration Design Firm
Amazon MWS integration Programming Companies
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Aironet Remote Troubleshooting
Top Quality Remote Troubleshooting Aironet Wave 2 Wi-Fi AP
Progent's Cisco CCIE Wi-Fi network experts offer remote or on-premises configuration and troubleshooting support to help you to plan, implement, upgrade, tune, manage and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique office design, construction, and anticipated workloads.
Supplemental Help Desk IT Services
Integration Service Desk Sharing
Progent's Microsoft and Cisco authorized experts offer several ways to help mid-size and large businesses develop a cost-effective and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies analyze the various top level Help Desk software packages available and determine which packages may be excessively expensive, miss critical functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for companies who need to augment their in-house Help Desk team for special tasks or to fill in for vacationing or incapacitated personnel.
Security Audits Juniper SRX Firewall
Juniper SRX Series Gateway Security Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Juniper SRX220 Router Consulting
Network Intrusion Penetration Testing Juniper SRX Series Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Expert Google Cloud Access Management Technology Professional
Google Cloud solutions Engineer
Progent can provide affordable remote and on-premises consulting to help companies of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
