Enlarging your at-home workforce may have a major impact on IT architecture, security/compliance, and company culture. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Orlando organization to pick the right tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services ranging from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Orlando, Florida businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide range of video conferencing platforms from major vendors support online meetings, video conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many organizations use a mix of conferencing products to accommodate their different partners and customers. Progent can help you to maintain your current conferencing ecosystem and optimize the experience of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference. For details about Progent's support services for Cisco Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features such as voice/video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help you to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Orlando, Florida company, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that seamlessly combine on-premises resources along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.

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    Cisco's wireless IP phones are hardened wireless devices designed for workers who are mobile within campus, warehouse, retail or other venues where management requires portable phones that offer more control, data security and ruggedness than is possible with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and optimize numerous components of your wireless infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and call management software. Progent's certified consultants can provide remote and onsite support to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

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    E-Mail Guard from Postini offers continually updated spam and virus blocking, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard anti-spam and antivirus aggregation program. Progentís certified email protection professionals can help you develop an email protection plan that features antispam and anti-virus technologies and processes.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.

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    Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist you with iPhone integration and Apple iPad management, or moving to iCloud. For business environments based exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and supporting a network environment that is reliable, safe, fast and aligned with your organization's business goals.

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  • SCCM 2012 Asset Management Support and Integration
    SCCM 2012 Asset Inventory Specialist

    Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management solution or help you to enhance your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

  • Top ProSight Email Content Filtering Service Engineers 24-7 Email Anti-fraud Intelligence Consultant
  • Top Quality Exchange 2019 Mailbox Server Technical Support Services Exchange 2019 O365 Integration Support Outsourcing
  • Top Rated ProSight Remote Server Management Professionals Endpoint Monitoring and Reporting Consultants
  • Training Live Online Office Excel Computer Network Support Company Online Office Access Training
  • Urgent Citrix XenApp Support and Setup Engineer XenApp Application Virtualization

  • Setup and Support Cisco VoIP Phones and Unified Messaging
    SPA300 Series IP Phone Consultants

    Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.

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  • Video Conferencing Technology Consulting Top Ranked VoIP Phone System Integration Support
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  • WatchGuard Firebox Testing Security Consultancy WatchGuard Firebox M670 Firewall

  • Systems Management Server 2003 Technical Consultant
    Microsoft SMS Server Integration

    Systems Management Server offers added functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates standards, processes and IT products to keep your IT computer system protected.

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  • Windows 7 Wireless Remote Support 24-7 Microsoft Windows 7 Upgrade Information Systems Firms
  • Windows Server 2012 R2 Live Migration Integration Services Windows Server 2012 R2 Hyper-V Network Consultants

  • UNIX, Windows Consulting Services
    24/7/365 UNIX with Windows Remote Support Services

    If you are producing UNIX or Linux applications on a network that includes Windows-based servers, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic know-how without the continual distraction of managing your company information system. By using automated network monitoring and by providing online and in-person assistance when your company needs it, Progent offers an economical alternative for maintaining an IT network that features high dependability, protection, and efficiency. Progent's developer assistance offerings feature comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, proactive network monitoring, and Help Desk Call Center support.

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  • wireless IP phone integration Online Technical Support Top CCIE Expert Certified wireless IP phones and Cisco Unified Communications Manager Remote Technical Support

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