Immediate Remote Technical Support for Orlando Networks
Immediate Remote Consulting for Orlando NetworksFor companies located in Orlando or anywhere in the state of Florida, Progent provides remote support for networks based on any combination of Microsoft, Cisco, macOS and OS , or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided remote support to companies in every state in the United States. (Refer to recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to handle challenging infrastructure issues, plus the services of CISSP-certified cybersecurity consultants to help with high-level security design and troubleshooting jobs.

Progent's remote technical support engineers offer exceptional value due to the fact that they possess the practical background and have access to the sophisticated technology needed to solve most information system problems quickly. Efficient support lowers immediate costs because solutions require minimal billable consulting minutes. Remote support also avoids the cost of dispatching a consultant to your site. Your company benefits additionally in indirect costs by minimizing or avoiding network downtime and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused management. Progent's extensive online consulting know-how is especially valuable for organizations that rely on public clouds for critical infrastructure or software like Azure, Amazon Web Service, or Exchange Online, where on-premises tech support may not be useful.

Progent's billing policy for online help is designed to leverage your network support dollar. Progent bills on a per-minute basis for phone assistance, so you owe only for the services that you actually get. In contrast to typical remote support organizations, Progent requires no startup surcharge or minimum payments. Progent's one-minute billing unit and simple model for pricing save you from situations where speedy. minor fixes manage to turn into big invoices. Progent's penchant for disposing of problems quickly means you saves money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has mastered an arsenal of optimized tools and proven methodologies that allow the maximum level of efficiency for remote help and repair for information networks of any size. Progent offers protected VPN support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the engineers of Progent's remote service group to interface to your system without violating corporate security.

Progent's advanced customer support database system keeps detailed documentation describing all service that Progent's clients have received. Progent's staff engineers have access to the records of services provided to each Progent client by any Progent engineer. This database of problems and responses is stored as a quickly exploitable proprietary knowledge base that allows Progent's online support professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support services improves over time. Progent's extensive list of certifications and working relationships with important industry leaders including Cisco and Microsoft open up additional vast technical databases and permit quick access to vendors' internal product engineers so Progent's online consulting experts are able to come up with the most efficient solutions promptly.

Online support provided by Progent to businesses in Orlando and throughout the state of Florida include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and mid-size organizations to benefit from the same advanced technology used by some of the world's top enterprises. The ProSight portfolio of network monitoring and management services covers all key areas of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with government and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their connectivity hardware like routers, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding appliances that require important updates, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the configuration of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is designed to help assess your organization's preparedness either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that meets your company's requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for contract information technology projects. Billing charges for ongoing development or consulting projects are determined based on the level of expertise of the consultants assigned. Progent's experience with these special areas of information technology allows customers to complete major initiatives economically and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Expertise
    Progent's Help Desk service options for businesses with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Call Center outsourcing, virtual Help Desk services, and Helpdesk operations consulting. Progent's Help Desk outsourcing support services are well suited for companies who don't have the money or time to support an internal Call Center but who need quick response from an effective Help Desk with proficient phone support as well as the ability to escalate the most challenging problems to advanced consultants.

    Progentís Virtual Help Desk is intended for bigger companies and acts as a transparent addition to your existing Help Desk organization. Progent's Virtual Help Desk Call Center can serve as a an escalation resource to handle the toughest technical issues, or be available in those instances when your ordinary service providers are swamped.

    Progent's Help Desk Call Center team of seasoned network experts offers your customers in Orlando or anywhere in the state of Florida instant contact with a reliable network service resource with extensive background delivering phone help and remote diagnostics for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk the reputation as a major contributor to business performance, and Progent's intent is to fix rather than simply record technical problems.

  • Business Applications Services: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts Group provides phone-based and in-depth consulting expertise and education in special application areas such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom development, and education for Microsoft business applications including Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To find out additional information on Progent's consulting, customization, and training offerings, refer to Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; cohesive integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Services
    Progent offers companies in Orlando, or anywhere in the state of Florida, remote hybrid network monitoring by providing System Center 2016 Operations Manager consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager for your business so your IT support is proactive rather than reactive. By uncovering emerging problems before they expand into downtime, automated monitoring can avoid disruptive and costly information system breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or systems that incorporate multiple platforms.
How Your Orlando Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based support with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Online Help, call 1-800-993-9400, or visit Contact Progent. For organizations and new ventures in Orlando or anywhere in the state of Florida, Progent's phone-based computer support specialists are ready to provide effective and cost-effective system help the instant your company has to have it. More than a decade of offering online repair services has led to Microsoft Partner certification for Progent's consultants and has helped Progent to acquire high-end troubleshooting skills and to fine tune remote access tools to fix IT problems rapidly while avoiding the expense and lost time that comes with on-site service visits.

Even if your Orlando office deals with a local independent support technician or maintains a full time organization that can deal with the majority of computer problems, Progentís Microsoft certified engineers can offer a convenient and transparent remote extension of your local resources for situations when your regular IT support personnel either lack the bandwidth or the knowledge to solve sudden system emergencies or especially challenging integration problems.

Advantages of Progent's IT Support for Organizations in Orlando
Progent's online network troubleshooting services enable your Orlando organization to enjoy the benefits of timely, expert network support without the expense of managing an in-house IT organization. Your information system will derive added strategic worth by being more available, efficient, and secure. Benefits to your company include:

  • Convenient remote extension of your local support resources
    For most offices in Orlando and throughout Florida, local network service providers, whether represented by freelance consultants or an internal IT staff, can solve typical technical problems. However, major troubles sometimes spring up when local support personnel are too busy or absent, and some problems may involve IT products that is beyond the scope of your onsite service personnel. In these instances, Progent's online support experts provide an easy, fast, and budget-friendly solution to supplement your local help and to transfer useful information to increase your ability to deal with future issues locally.

  • Less Dependence on Individual Consultants
    For IT support, smaller businesses commonly rely on independent freelance consultants. Although independent consultants carry smaller overhead than larger support firms and can often charge marginally less, they are sometimes stretched too thin, making it hard to respond rapidly to urgent situations. If an independent consultant is occupied with another customer, sick, on a trip, or in training, the absence of backup personnel may force your business to wait for assistance during an emergency. As your network grows, system unavailability and problems with vital software become more expensive. The budget you thought you were conserving on a freelancer can be consumed fast by lost productivity. Progent offers a dependable source of reserve support experts to make sure your IT system is always up and running.

  • Create a Solid Foundation for Smooth Expansion
    Businesses often start with an IT system created on a modest budget. Without a scalable framework, slap-dash fixes often get piled on top of an unstable foundation. When a company grows, stability and expandability issues can hinder the success of the business. These poorly built environments need proper assessment, intelligent long-term planning, and wide technical knowledge to evolve to a network architecture able to provide the stable foundation to handle vital business requirements and ease downstream growth.

  • Work with Problem Solvers Rather Than Technology Vendors
    Smaller organizations need guidance and technical training to negotiate an increasingly complex maze of product options available for accelerating business growth and improving efficiency. Businesses hardly need a network engineer who is attempting to sell a specific vendor's products. IT support and product selling can lead to a situation where the proposed solution is built around a predetermined product rather than the true needs of a business. Progent eliminates these conflicts of interest by selling only services instead of products. This enables Progent to match IT consulting with the best needs of customers.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's staff size, breadth of technical expertise, refined remote support tools, and understanding of enterprise networking allow companies to escape the limitations associated with excessive reliance on smaller consulting organizations, independent freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

  • In-depth Expertise in Microsoft's Complete Range of Server Platforms
    Progent can provide in-depth expertise for Microsoftís leading server products with services that include Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server planning and deployment help, Microsoft Windows Server 2008 upgrades, Windows Server 2003 upgrades, MS Exchange 2016 migration, Exchange 2013 integration, Exchange 2010 Server support, Exchange 2007 Server and Exchange 2003 Server upgrades, plus MS SQL Server 2017 migration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, and Microsoft SQL Server 2012 management support.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-premises help by the minute. As a result, you are invoiced just for delivered support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for support services delivered during normal working hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity avoids big bills for fast solutions so you will not be tempted to permit minor problems to fester.

  • Complete Documentation of IT Services
    Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by every staff member to every customer. The discipline of detailing and archiving support records allows more effective support and avoids a slew of common misfortunes such as when a support customer is effectively held captive to a consultant who wonít let go of the keys to the kingdom.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service firms to provide round-the-clock remote tracking services based on MS System Center Operations Manager. Microsoft Operations Manager allows your network maintenance to be proactive instead of reactive. By revealing possible issues before they result in downtime, system monitoring can keep your information network from painful and costly service losses.
How Does My Business Begin Getting Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.

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Integration Consultant for Orlando, Florida Microsoft Exchange IT Consulting Companies in Hidalgo County Texas
ASA with Firepower Support and Integration
Cisco Firepower integration Online Support

The new ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, administer and debug firewall environments based on ASA firewalls with Firepower Services.

Integration Specialists for Microsoft and Apple in Elizabeth New Jersey Microsoft Network Specialists Elizabeth Linden Plainfield
Online Troubleshooting for Cisco ASA 5500 Firewalls
ASA 5520 Firewall On-site Technical Support

Progent's CCIE-certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

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Linux Technology Consulting Maryland Sun Solaris On-site Support in Maryland
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Lync Server Consulting Specialists for Microsoft Lync
Check Point UTM-1 Edge Technical Support Services
Network Security Evaluation for Check Point FireWall

Progent's Check Point consultants can help you choose and configure Check Point Firewall and VPN utilities and hardware powered by Check Point Software's security platform to offer an economical and efficient security solution for your IT network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a single source for continuing technical support, maintenance, education, and consulting services.

MCSE Expert Certified Windows Cluster Shared Volumes Remote Support Failover Clusters Windows Server 2012 R2 Remote Technical Support
MS Dynamics NAV ERP Online Troubleshooting Enterprise Resource Planning Remote Support Services
SMS Migration Remote Consulting
SMS 2003 Upgrade Setup and Support

Progentís Microsoft certified consultants offer small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical software rapidly and automatically to specified users, lower software expense and stay compliant by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.

MS SQL 2008 Professional Computer Consultant
Citrix virtual desktops Consultant Services
Network Consulting for Citrix VM desktops

For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help you to plan a XenDesktop solution that improves the business impact of your information network; configure XenDesktop software with your servers, user devices, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop efficiently.

Mac Remote Consulting Professionals for Mac Configuration
Citrix Virtual Windows Applications Consulting Services
XenApp Windows Application Delivery Consulting Services

Progent's Citrix-certified consultants can help your business to plan, implement, manage, and support a virtual application delivery solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to manage and support an off-site datacenter that features high availability, enhanced security, and rapid recovery.

Memphis, TN Computer System Consultant Tennessee - Memphis, TN, Nashville, TN, Knoxville, TN, Knoxville, TN Repair
CIO Computer Consulting
Technology Consulting for Chief Information Officer

Progent can provide small businesses with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to enhance business processes so they match more closely with your corporate goals. Your company can develop and install a well conceived information technology plan without incurring the expense of a full-time senior IT executive.

Microsoft Certified Partner Education for Windows Windows Skills Transfer
Small Business Integration Consultants
Cisco Experts Small Business Network Support Company

Progent's Microsoft and Cisco certified computer consultants can provide advanced support for a broad array of products and technologies and can deliver that assistance remotely nationwide or in person in select cities across the country and anywhere in . Progent offers online help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network problems, as well as the the assistance of CISSP-accredited security consultants to assist with complex security planning and problem solving. Progent has delivered online network support to companies in every state in the U.S.

Microsoft DPM 2010 Setup and Support Microsoft DPM Consulting
Solaris Upgrading
Sun Solaris Upgrading

Progent can assist your business to design and execute an efficient transition from a Solaris-based information system to a network powered by Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your data and minimize business discontinuity by developing an efficient migration plan that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of current environment, migration strategy and testing, MS Exchange migration services, information and application software porting, and processor and mass storage migration and consolidation.

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Microsoft SQL 2014 Consultants Microsoft SQL 2014 Computer Network Specialist
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Service for Enterprise Services Project Methodology

When conducting IT tasks for enterprise clients, Progent uses a phased methodology driven by specified milestones so as to meet financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and expert implementation. All facets are documented to provide a comprehensive summary of technical services performed and to assist in downstream system maintenance.

Migration Help for Windows 2008 Server Design Consultant for Microsoft Windows Server 2019 in Jersey City
Monterey Network Design Consultant Technical Consultant for Monterey County California
Online Office Outlook Learning
Online Microsoft Office 365 Training Engineers

Progent provides live remote instruction for popular desktop applications and operating systems including Microsoft Office Excel, Word, Publisher and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of conventional in-person instruction, such as immediate interaction between students and teachers, but avoids the expenses of transportation and the hassle of trying to synchronize the availability of multiple workers. Offered to individuals or classes of any size, Progent's live online training allows the instructor to conduct the seminar from a remote facility and the clients can be spread throughout an office or across the country. Virtual learning deploys powerful teaching mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specific subjects or longer in time and broader in scope.

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Microsoft SCOM 2012 R2 Consultant Services
SCOM 2012 Management Packs Technical Support

Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.

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Zero Downtime Internet Network Setup and Support
Zero Downtime Internet Network Support and Integration

Progent's Cisco-certified IT experts can help you create an affordable, high availability Internet configuration solution that can achieve non-stop Internet connectivity through a broad array of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE consultants to help you apply the latest technology for 24x7 Internet connections to create a cost-effective, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet connections.

Network System Support Consultant Exchange 2010 Server Computer Network Companies
802.11ac Wireless Technical Support
On-site Technical Support for Wireless

Progent's Cisco-certified wireless technology consulting experts can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

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Online Consulting for SharePoint 2013 Office Web Apps Server SharePoint Online Consultant
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Exchange 2010 Active Directory Consultant Services
Exchange 2010 Collaboration Technical Support Services

Progent's Microsoft-certified consultants can deliver low-cost online and on-premises support to implement your upgrade to Microsoft Exchange 2010, produce comprehensive documentation of your upgraded messaging environment, educate your IT staff and users to get them up to speed quickly on Exchange 2010, and provide continuing management consulting and engineering help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

Orlando Technology Consultants Microsoft SQL Server 2017 IT Service
Network Consultant for Microsoft Exchange 2016 Migration
Exchange Server 2016 Upgrade Consultant Services

Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Email Policy Management Consultant
Email Black Lists Consultant

Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of ProSight Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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Outsourced IT Support for Small Office Consultant
IT Outsourcing and Co-sourcing Article
Whitepaper for Small Business IT Outsourcing

Progentís IT outsourcing packages offer affordable computer support for medium-size organizations. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce expenses and eliminate risks, permitting network service expenses to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available network foundation for your vital Windows-based applications including Windows 2008, Exchange Server, and Microsoft SQL Server.

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Security Audit Consultants
Wireless Security Consultants

Progent provides expertise for security evaluation products including Microsoft Baseline Security Analyzer for running a set of programmed network testing scans to identify possible security gaps. Progent has broad knowledge of network analysis tools and can show you how to understand testing reports and respond effectively. Progent can show you how to design security into your company processes, install scanning tools, define and implement a secure system environment, and suggest procedures to optimize the safety of your network. Progent's security engineers are ready to show you how to set up a firewall, implement secure remote connectivity to email and data, and integrate virtual private network. Progent's qualified security experts can validate the security of web-based applications and can provide comprehensive security assessments of company-wide security to determine your company's compliance with recognized international security standards such as HIPAA, PCI, and ISO 17799.

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Saddle Brook Information Technology Manager Networking Organization for Saddle Brook, NJ
San Joaquin County Consultant California Microsoft Certified Stockton Computer Service Providers in California
Santa Monica Small Business IT Support Santa Monica IT Management
Security Audit Phoenix, Maricopa County, Arizona Phoenix, Tucson, Mesa, AZ CISSP Security Group
Firepower Support
Firepower Support

Progentís Cisco-Premier network consultants provide experienced PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and safe access services. Extending from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, speed and reliability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progentís Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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SharePoint 2010 Technical Consultant in Yonkers, Westchester County Support and Help for Microsoft SharePoint Server in Yonkers, Westchester County
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Computer Consultants for Nationwide Support

If your company does not require immediate remote help but you think you will need technical services with your network in the near future, you can conserve time and money and ensure that the right IT skill will be available when you want it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email

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Small Business Network Consultant for Windows 2008 Server Microsoft Windows Server 2016 System Consulting
Small Business Specialist for Microsoft SQL Server 2016 in Pasadena Technology Consulting for SQL Server 2016 Pasadena
Outsourcing Services for Cisco Router
Cisco CCIE Online Network Consultants

Progent offers fast remote access to Cisco CCIE network infrastructure experts. Progent's CCIE experts can connect to your environment using powerful remote support utilities to deliver quick and affordable troubleshooting and repair of urgent network problems.

Small Office Network Consultant for El Paso El Paso, Texas Computer Network Support
Smartphone Synchronization Tech Expert Emergency Telecommuting Troubleshooters
Specialist for UCS server UCS server Technical Support
Solaris Network Consulting
Technical Support for Sun Solaris

Progent's Sun Solaris platform support services offer small companies and software developers assistance with administering and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise offers you a convenient one-stop source to help you create and manage a secure and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

System Consultants for Orlando Exchange 2013 Collaboration Support Services
Systems Management Server Consultants
Remote Support for Systems Management Server 2003

Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it simpler to install system images, manage mobile devices, and operate management tools. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and update services can lower spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you define sensible procedures and standards to manage PDAs and smart portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, processes and IT products to keep your IT network safe.

UNIX with Windows Technology Consulting Professional for Windows and UNIX
VPN Technology Consulting Services VPN Consultant
SQL Server 2017 Standard Integration
SQL Server 2017 Development Remote Consulting

Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from as-needed architecture assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.

Virginia Beach, VA Consultancy Firm Virginia Beach, VA Computer Specialist
Data Protection Manager 2016 and Azure Troubleshooting
Microsoft Certified Partner System Center 2016 Data Protection Manager Specialist

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive protection for critical platforms such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and repair an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can provide as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management support to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

Washington Installation Cisco and Microsoft Washington Networking Consultancy Services
Wave 2 Wi-Fi controller Professionals 3504 wireless controller Information Technology Consulting
Offsite Managed Data Backup/Recovery Services Computer Consultant
Remote Data Backup and Restore Services Consult

ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data.

Wi-Fi IP phone integration Specialist wireless IP phones and Meraki APs Remote Troubleshooting
Wi-Fi RF Coverage Maps Support and Help WLAN Site Survey On-site Support
NLB Test Lab Consultant Services
Bandwidth Throttling Test Lab Specialists

Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility problems, and building training environments for new technologies. For Progent clients who lack adequate internal resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.

Windows Server 2012R2 Security Online Troubleshooting Windows Server 2012R2 Virtual Fibre Channel Engineer
macOS Trainer Instruction