Immediate Remote Support for Orlando Florida Computer Networks
Fast Phone Help for Orlando SystemsFor businesses in Orlando Florida, Progent provides remote help for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified engineers have provided remote support to companies in every state in the United States. (Check out testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE network specialists to solve challenging infrastructure problems, as well as the services of CISA and CISSP-accredited cybersecurity experts to handle advanced security design and diagnostic issues.

Progent's remote support engineers offer excellent value due to the fact that they possess the practical experience and have access to the sophisticated technology necessary to solve most information system issues quickly. This lowers immediate expenses since service calls use up fewer chargeable consulting minutes. Online support also avoids the expense of sending an engineer to your site. Your company benefits even more in indirect costs by minimizing or avoiding system downtime and related losses stemming from business discontinuity, disgruntled clients, unproductive employees, and de-focused management. Progent's advanced remote technical support expertise is particularly valuable for organizations that are dependent on public clouds for critical network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an option.

Progent's billing model for remote help is structured to stretch your network support investment. Progent charges per minute for telephone-based consulting, so you pay just for the services that you actually get. In contrast to many online support organizations, Progent imposes no startup charge or minimum job duration. Progent's per-minute granularity and clean policy for pricing eliminate situations where speedy. minor fixes somehow end up as big bills. Progent's penchant for handling problems efficiently means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has refined an arsenal of optimized technologies and field-tested processes which promote the maximum degree of efficiency for remote help and repair for information systems of any size. Progent provides protected VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the staff of Progent's remote service group to interface to your network without breaching system security.

Progent's advanced service database application stores comprehensive records for the support that Progent's clients have been provided. Progent's staff service personnel have access to the records of all help delivered to every Progent client by any Progent consultant. This history of anomalies and repairs is structured as a readily accessible support knowledge base that permits Progent's remote support experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support grows daily. Progent's extensive list of certifications and working relationships with major industry leaders including Cisco and Microsoft open up other extensive technical knowledge bases and permit priority access to manufacturers' in-house engineering staff with the result that Progent's remote service specialists can come up with optimal resolutions in the least time.

Remote technical support services provided by Progent to clients in Orlando Florida include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, fixed-price managed services intended to allow small and medium-size organizations to utilize the same cutting-edge IT solutions deployed by many of the world's leading enterprises. Progent's ProSight series of IT management outsourcing services addresses all key areas of information technology such as email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire threat progression including filtering, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to deliver web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious network management processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating appliances that require important updates, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your network running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with data security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Read more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your company's preparedness either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent can provide the services of seasoned online consulting professionals for special IT projects. Progent's rates for ongoing development or consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these special areas of information technology allows clients to complete major projects economically and on schedule. Progent's special remote consulting services include:

  • Help Desk Expertise
    Progent's Help Desk Call Center service options for companies with environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, shared Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that handles all facets of remote desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Call Center consulting services can assist you in establishing an efficient new Help Desk or improving your established one, evaluating or customizing Help Desk Call Center application software to meet the unique requirements of your company, or providing temporary online staff to reinforce your internal Help Desk group during unusually busy events such as software migrations, major updates, or rolling out new business software.

    Progent's Help Desk Call Center team of veteran information technology professionals gives your customers in Orlando Florida rapid communication with a dependable technical support resource with substantial background delivering phone help and online repair service for computer environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to give the Help Desk Call Center perception as a solid driver of company efficiency, and Progent's goal is to solve instead of simply track IT problems.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts Team can supply remote advanced consulting support and education in key application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver expertise, custom programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information about Progent's consulting, custom programming, and training offerings, visit Progent's Business Application Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver organizations in Orlando Florida remote hybrid network monitoring and reporting by providing System Center 2016 Operations Manager expertise and System Center 2012 Operations Manager support. Progent can adapt SCOM to fit your environment so that your IT support is proactive rather than reactive. By spotting possible problems before they grow into network outages, system monitoring can avoid stressful and expensive network failures. Progent can also utilize system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments that support multiple operating systems.
How Your Orlando Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent online support with Microsoft, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Remote Help, phone 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Orlando Florida, Progent's phone-based network support engineers are ready to provide effective and economical IT support the moment your organization requires it. More than a decade of providing remote technical assistance has earned Microsoft Partner status for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to fine tune online connectivity technology to solve IT problems quickly while eliminating the expense and lost time that comes with in-person support visits.

Even if your Orlando organization relies on a local freelance support technician or employs an in-house organization that can handle the majority of computer issues, Progentís Microsoft certified engineers can offer an easy and seamless virtual expansion of your on-site resources for situations when your usual IT support personnel either lack the bandwidth or the knowledge to resolve sudden network crises or especially tough integration problems.

Benefits of Progent's Network Help for Organizations in Orlando Florida
Progent's remote technical help services enable your Orlando business to enjoy the benefits of timely, enterprise-level IT support without the expense of maintaining an in-house IT organization. Your information system will derive greater business value by becoming increasingly available, efficient, and protected. Benefits to your business include:

  • Convenient remote extension of your local support resources
    With most businesses in Orlando Florida, local network support providers, whether consisting of independent consultants or a full-time IT staff, can take care of typical network issues. On the other hand, major troubles can occur when your regular support personnel are overstretched or absent, and some trouble may be associated with technology that is beyond the scope of your usual service people. In these cases, Progent's on-call support professionals provide an easy, fast, and affordable solution to augment your local resources and to convey valuable information to increase your capability to deal with future issues in-house.

  • Reduced Dependence on Freelance Service Providers
    For IT support, smaller offices commonly rely on independent freelance consultants. While freelance consultants have less overhead than big service organizations and can afford to charge lower rates, they are sometimes stretched too thin, making it difficult to respond quickly to crisis situations. If an independent consultant is busy with another customer, sick, on vacation, or in training, the absence of backup personnel may force your company to wait for assistance during an emergency. As your network expands, system unavailability and trouble with critical applications become more expensive. The money you thought you were saving on an independent can be consumed quickly by lost productivity. Progent provides a ready source of backup service expertise to insure your network remains available.

  • Create a Scalable Foundation for Seamless Expansion
    Businesses typically start with an IT architecture created on a modest budget. Without a proper infrastructure, slap-dash fixes often get thrown on top of a shaky foundation. As a company grows, stability and expandability problems can hinder the success of the business. Such poorly built systems need careful assessment, intelligent long-term planning, and broad-based IT knowledge to upgrade to a system architecture able to provide the solid foundation to handle critical business requirements and ease future expansion.

  • Work with Solution Providers Rather Than Technology Resellers
    Smaller organizations require guidance and technical education to negotiate an ever more complicated maze of product options available for accelerating business growth and improving productivity. These companies hardly need a network consultant who is motivated to earn a commission on a certain vendor's products. IT consulting and product selling can lead to a situation where the proposed solution is built around a profitable product instead of the true requirements of a client. Progent eliminates these dilemmas by offering just services instead of products. This allows Progent to align technical consulting with the best needs of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's number of employees, breadth of technical expertise, fine tuned support software, and familiarity with corporate IT enable companies to escape the pitfalls of excessive reliance on smaller service firms, independent freelance service providers, or limited in-house IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Certified consultants average more than ten years of real-world professional background, in the trenches of network support, executing a broad variety of IT projects for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This means that you get not just world-class technical capability, but also a consultant with proven approaches for applying technical knowledge to resolve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for phone support and in-person help per minute. As a result, you owe exclusively for received services. Progent does not impose a higher rate for after-hours or priority support, and within California or in areas where Progent offers in-person service, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services delivered during regular business hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you will not be forced to permit less critical problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent is able to focus on offering high-value services where Progent faces little competition. Businesses who utilize familiar independent service providers or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and productive.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the only support firms to offer round-the-clock remote monitoring services powered by Microsoft System Center Operations Manager. MS Operations Manager allows your network maintenance to be proactive rather than reactive. By anticipating possible issues before they cause lost productivity, network monitoring can keep your information network from stressful and costly service losses.
How Does My Business Begin Receiving Online Network Support from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.



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    Progent's certified Windows 2000 Server experts can provide network help and IT consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and support offerings include system planning, deployment, project management, local and off-site technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.

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    Years of background with Microsoft's email technology has made Progent one of the most qualified computer consulting companies in California for configuring messaging solutions powered by Exchange 2000 Server. Progent is expert in helping small businesses derive the full advantages of Microsoft Exchange Server under typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server management.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server platform for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, permits custom reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified engineers can assist your company to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.

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    Nagios and MRTG are useful, license-free monitoring tools that operate with Linux and can be used to analyze UNIX/Linux environments, Microsoft Windows networks, or mixed-OS environments in which Linux and MS Windows coexist. Nagios allows system support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG lets you track the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these utilities to tune and troubleshoot your system.

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    Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager to simplify administration, improve compliance, and increase productivity by ensuring that critical applications are always up to date, tracking licensing, and reporting resource usage profiles to help you make informed buying choices. Once you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out an efficient migration to SCCM 2012.

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    Progent's Cisco-certified network professionals can help you build an economical, high availability Internet connection solution that can achieve 24x7 Internet connectivity through a wide array of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the latest techniques for fault tolerant Internet access to create an economical, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.

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    The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, deploying, administering and troubleshooting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.

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    For custom program development, Progent can supply programming experts to write business applications in areas such as eCommerce, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, deploying, managing and supporting sophisticated information technology solutions based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.

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    Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can help you plan, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

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    Windows Server 2008 R2 offers high levels of speed, protection, availability, scalability, and flexibility that accelerate productivity of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, troubleshooting, and training services to help you to design, implement, and maintain Windows Server 2008 R2 to add substantial business value to your network.

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    Progent's Microsoft and Cisco-certified network engineers can help you to determine the value of Exchange 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by improving your productivity, cutting the cost of equipment and service, streamlining management, and consolidating your vital communications technologies.

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    Progent can assist your business to design and implement a smooth transition from a UNIX-based information system to a network based on Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to guard your data and minimize business disruption by designing an effective transition plan that preserves your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing infrastructure, migration planning and validation, MS Exchange migration services, data and application software transition, and server and media transition and economization.

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    Progent can assist small and medium-size companies to implement IP voice solutions to give their at-home workforce the advantage of seamless extensions of the company phone system.

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    Progent's network professionals can help you evaluate the possible advantages of Hyper-V-based server virtualization for your company, perform test implementations to verify Hyper-V's compatibility with your line-of-business software, assess your network infrastructure for smooth performance with virtualization solutions, assist you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management personnel to monitor and administer Hyper-V, provide expert consulting support for improving the protection of your virtual servers, design and validate disaster recovery procedures that maximize system availability, and provide ongoing consulting and technical support including affordable remote repair and turn-key Help Desk services.

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