Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful solutions for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other vital business information. Progent offers Ottawa, Ontario businesses support from BlackBerry-premier professionals who can assist companies to manage existing BlackBerry environments or transition efficiently to a modern smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry technology has become more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's efficient online support model, provides small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their IT system.
Progent's consultants can help your company with SQL Server 2019 integration support, SQL Server 2016 migration support, and Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to track and support BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Ottawa Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Ottawa metro area.
| City | Address | Phone | Link |
| Ottawa | 123 Slater St Ottawa, ON K1P 5H2 Canada |
+1 343 809 0806 | Ottawa Network Support Services |
Integration Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry smartphones, offering a centralized platform for controlling key tasks such as smartphone deployment, upgrades, and deactivation while also providing a strong infrastructure for data protection and high availability. BlackBerry BES Server supports transparent communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry handsets and supports over-the-air synchronization.

BlackBerry BES Server offers a variety of security options starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting degrees of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist you to choose powerful security functions and enable them wirelessly. Examples of these wirelessly selectable security features include:
BES Server also provides flexibility in determining ways to keep mobile users from installing or executing unsecure or unauthorized software. Progent can assist you to choose blocking processes such as:
Progent's Remote BlackBerry-certified Support is Fast and Affordable
For businesses in Ottawa, Ontario who want fast and economical help from an authorized BlackBerry support expert, Progent delivers efficient remote help from a seasoned network support staff who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel expense and allows consultants to fix technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide expert support in areas such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist your business to resolve a broad array of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in providing nationwide remote help for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support expenses at a minimum and, by resolving issues quickly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, solution design, installation planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and physical components meet your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Certified Specialist
In order to ask Progent about professional assistance for BlackBerry mobile wireless solutions, phone