Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining location-independent access to messaging, scheduling, web programs, and other critical business data. Progent can provide Ottawa, Ontario businesses support from BlackBerry-premier professionals who can assist organizations to manage their BlackBerry environments or transition smoothly to a modern smartphone solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's proven remote support capabilities, provides small companies an affordable alternative for integrating BlackBerry products productively into their information system.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and support BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.
Ottawa Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Ottawa metro area.
Progent locations in Ottawa Metro
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs like schedules, contact lists, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages and to instant messaging-capable software via Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-certified engineers can show you how to plan, deploy, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Ottawa, Ontario who need fast and economical access to a qualified BlackBerry consultant, Progent provides effective remote help from a veteran network support staff who have delivered network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services avoids travel expense and lets engineers resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide professional support in fields including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can in addition assist your business to troubleshoot a wide array of problems associated with synchronization, device recognition, email reconciliation, web access, mobile connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote technical assistance for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses at a minimum and, by handling issues quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help you to define and install sensible security options.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.