Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining location-independent access to messaging, calendars, web programs, and other vital business data. Progent offers Ottawa, Ontario businesses the services of BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry environments or transition efficiently to a more popular mobile platform.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven remote support model, provides small companies an economical solution for integrating BlackBerry products productively into their business information system.
Progent's experts can assist your company with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
Ottawa Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Ottawa metro area.
City | Address | Phone | Link |
Ottawa | 123 Slater St Ottawa, ON K1P 5H2 Canada |
+1 343 809 0806 | Ottawa Network Support Services |
Integration Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry wireless handsets, offering a centralized solution for handling critical jobs such as device deployment, updates, and retirement and providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports remote synchronization.
BlackBerry BES Server offers a variety of security capabilities starting with automatic encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent flexibility in selecting degrees of protection to match the specific requirements of your mobile network. Progent's BlackBerry certified engineers can help you to choose powerful security functions and enable them remotely. Examples of these wirelessly selectable security features include:
BES Server also offers flexibility in selecting how to keep users from installing or running unsecure or prohibited code. Progent can help you to select blocking processes like:
Progent's Remote BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Ottawa, Ontario who want fast and economical help from a qualified RIM BlackBerry support expert, Progent provides efficient remote assistance from a seasoned network support team who have delivered IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)
Online support avoids travel costs and allows consultants to fix problems rapidly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide professional help in areas including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, high-availability network architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can also assist you to resolve a broad range of problems associated with synchronization, device detection, email consistency, web access, wireless connections, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in delivering countrywide remote help for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support expenses at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, implement access control lists, control Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software editions, processors and storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can help you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone