Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business information. Progent offers Ottawa, Ontario companies support from BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies of all sizes, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Ottawa Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Ottawa Metro Area.

Onsite IT Consulting
Progent locations in Ottawa Metro

City Address Phone Link
Ottawa 123 Slater St
Ottawa, ON K1P 5H2
+1 343 809 0806 Ottawa Network Support Services


Integration Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, Domino, or Groupwise users to transmit and receive emails that stay encrypted during wireless transit to provide maximum data protection. BlackBerry BES Server also streamlines a broad variety of crucial administrative tasks that span from smartphone setup and updates to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-premier engineers can assist you to use RIM BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control client settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help your company to utilize BES Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BES Server's high-availability infrastructure using virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Automatically track and report on the health of your system

Professional BlackBerry Consulting Support Offered Online from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to provide expert assistance to companies in the Ottawa area or throughout Ontario. Progent's seasoned remote consulting team has helped businesses solve network issues and reduce IT service costs in each state in the country and built a large following of loyal clients. (See Progent's customer testimonials.)

Progent offers online help for a broad array of issues associated with BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, handset detection, email reconciliation, web access, wireless connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online support for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by resolving problems quickly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to define and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to contact Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



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