Enlarging your remote workforce can have a major impact on IT architecture, cybersecurity, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Ottawa organization to select the right technologies and follow leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Ottawa, Ontario organizations to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, data protection solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your current conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for training. For details about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as IP voice and video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist your business to optimize your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Ottawa, Ontario organization, call 1-800-993-9400 or refer to Contact Progent.



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    SQL Server 2012 Migration Consulting Services

    Progent offers the support of Microsoft-certified engineers as well as experienced database application programmers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and data security professionals to help you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.

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    Specialists Cisco Telepresence

    Progent can provide access to a senior consultant with years of hands-on experience configuring, maintaining, and enhancing immersive telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network support group, your Internet Service Provider, and your video conferencing platform vendor to help your organization maximize the business value of your video conferencing ecosystem.

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    Progent can help small and medium-size companies to deploy collaboration technology to enable their telecommuters to engage in productive teamwork with colleagues and clients.

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    Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and more secure AD environment. Both options also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with information security regulations, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and higher availability.

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    Expert Microsoft Certified Specialists SMS Server Upgrade

    Progentís Microsoft-certified consultants offer small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for change and deployment management. Configuration Manager 2007 is the new title for the change management solution formerly called Systems Management Server. Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 economically for automated OS and application software deployment, security patch administration, application metering, and licensing reconciliation. Progent's engineers can also assist you to move smoothly from Systems Management Server to Configuration Manager.

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