Why Companies Outsource Network Support
Whether it involves designing network architecture, setting up a Help Desk, rolling out a new messaging platform, building an eCommerce business solution, or similar complex projects, using outsourcing for your system support is a smart way to reduce expenses, administrative hassle, and technical risks while allowing system service expenses to increase in a more linear and controlled fashion than is possible by hiring a large, expert in-house IT staff.

Progent has generated a white paper that summarizes the advantages companies of any size can derive by outsourcing or co-sourcing computer consulting and other IT services. To view a printable Acrobat copy of this white paper and find out how outsourcing can save your expenses and improve efficiency, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)

Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is organized to deliver advanced online support for all major IT products used in today's small business networks. Progent's outsourced support services include a part-time Chief Information Officer to enhance the business value of your IT network, Help Desk services, 24x7 online network monitoring, ransomware defense and recovery plus a 24x7 Ransomware Hot Line, Wi-Fi on-premises and online site surveys and deployment, cloud migration, network infrastructure planning, project management or co-management for major initiatives such as OS migration, pen testing to validate compliance with data protection standards, disaster recovery preparedness, work-at-home integration, and fast application development to create or enhance line-of-business applications or utilities.

Since Progent can deliver most IT services remotely, Progent can in effect be your virtual IT team, eliminating the overhead of hiring and supporting an in-house support group without compromising the quality and continuity of a full-time staff of IT professionals. This leveraging of your IT support budget is amplified by the additional savings you achieve by building a modern IT system that is protected, reliable, easy to administer and expand, and built to accommodate the special requirements of your business.

To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)



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