Why Companies Outsource Network Support
For designing network architecture, outsourcing a Help Desk, deploying out a new email system, building an eCommerce business application, or similar major projects, outsourcing your system support is a smart way to reduce costs, management distraction, and technical risks while permitting system service costs to increase in a more gradual and predictable manner than is possible by building up a large, expert internal support staff.
Progent has generated a white paper that outlines the advantages companies of all sizes can derive from outsourcing or co-sourcing computer consulting and other information technology services. To open a printable PDF copy of this white paper and find out how outsourcing can lower your costs and enhance efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)
IT Outsourcing Service Programs
For companies with 10 to 250 network clients, Progent offers cost-effective outsourced service options that give you fast access to Microsoft Premier computer consulting experts without forcing you to support a large in-house IT organization. The links below enable you to view printable Acrobat-format datasheets that detail these outsourcing service programs.
Progentís Small Business IT Outsourcing Package offers affordable system administration, network consulting, technical support, and Help Desk services for companies with 10-50 network users. To see a printable Acrobat version of this document and find out how outsourcing can lower expenses and enhance support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Network Monitoring Packages provide continuous server tracking and IT support for companies with 50-250 desktop clients. To view a printable Acrobat copy of this datasheet and learn how outsourcing can lower expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)