Why Companies Outsource Network Support
Whether it involves designing network architecture, outsourcing a Helpdesk, rolling out a new messaging system, creating an on-line business solution, or similar complex projects, outsourcing your network services can reduce costs, management distraction, and engineering risks while allowing system support expenses to increase in a more gradual and controlled manner than is possible by building up a big, all-purpose internal IT staff.

Progent has generated a white paper that explains the advantages businesses of all sizes can derive by outsourcing or co-sourcing computer support and other information technology services. To view a print-formatted Acrobat copy of this white paper and find out how outsourcing can lower your costs and enhance efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)

IT Outsourcing Service Programs
For businesses with 10 to 250 network clients, Progent has developed affordable outsourcing options that offer you fast access to Microsoft Certified computer consulting experts without requiring you to maintain a full internal IT organization. The links below enable you to view printable PDF-format datasheets that describe these outsourcing service programs.

Progent’s Small Business IT Outsourcing Package provides economical system administration, network expertise, troubleshooting, and Help Desk services for companies with 10-50 network users. To view a print-formatted Acrobat version of this datasheet and learn how outsourcing can lower costs and improve support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Network Monitoring Service Programs offer ongoing server tracking and IT services for companies with 50-250 desktop users. To view a print-formatted Acrobat version of this document and find out how outsourcing can lower costs and improve service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)

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