Why Companies Outsource Network Support
Whether it involves planning network infrastructure, outsourcing a Contact Center, rolling out a new messaging system, building an eCommerce business application, or other complex initiatives, outsourcing your network support can reduce costs, management distraction, and engineering risks while allowing system service expenses to increase in a more linear and controlled fashion than is feasible by building up a large, expert internal IT staff.

Progent has generated a white paper that details the advantages businesses of all sizes can derive by outsourcing or co-sourcing network support and other IT services. To view a printable PDF copy of this document and learn how outsourcing can lower your expenses and improve efficiency, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)

Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is organized to deliver advanced remote support for all popular technologies used in today's small and mid-size business systems. Progent's outsourced services include a part-time CIO to enhance the business value of your network, Call Desk services, 24x7 online network management, ransomware defense and recovery including a 24x7 Ransomware Hot Line, Wi-Fi on-premises and online site surveys and configuration, cloud integration, network infrastructure planning, project management or co-management for major initiatives like operating system migration, pen testing to confirm compliance with data protection mandates, disaster recovery preparedness, work-at-home setup, and rapid software development to build or enhance line-of-business applications.

Because Progent can deliver most IT services online, Progent can in effect be your virtual IT team, saving you the overhead of recruiting and supporting your own IT support group without compromising the effectiveness and continuity of a full-time roster of IT professionals. This reduction of your IT support budget is magnified by the additional savings you realize by creating an up-to-date IT network that is protected, resilient, simple to manage and scale, and built to meet the special demands of your organization.

To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)



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