Network Outsourcing for Medium-size Businesses
Co-sourcing Packages
Datasheets and Outsourcing White Paper
Why Companies Outsource Network Support
For planning network architecture, outsourcing a Help Desk, deploying out an upgraded email system, creating an on-line business application, or similar major projects, outsourcing your IT services is a smart way to lower expenses, administrative hassle, and technical risks while allowing system support expenses to grow in a more linear and predictable manner than is feasible by building up a large, all-purpose internal IT group.
Progent has produced a white paper that explains the benefits companies of all sizes can derive from outsourcing or co-sourcing network support and other information technology services. To view a printable PDF version of this document and find out how outsourcing can lower your costs and improve efficiency, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is organized to deliver in-depth online support for all major IT products utilized in modern small business networks. Progent's outsourced support services include a part-time Chief Information Officer to enhance the business value of your network, Call Desk support, 24x7 online network management, ransomware defense and recovery plus a 24x7 Ransomware Hot Line, Wi-Fi onsite and online site surveys and deployment, cloud migration, network infrastructure design, project management or co-management for initiatives like OS upgrades, penetration testing to check compliance with data protection requirements, disaster recovery/business continuity planning, work-at-home integration, and fast software programming to create or enhance mission-critical applications.
Because Progent offers most IT services remotely, Progent can in effect be your virtual IT team, eliminating the expense of hiring and supporting an in-house IT support group without sacrificing the effectiveness and continuity of a full-time staff of IT experts. This leveraging of your IT budget is amplified by the extra cost savings you get by creating a modern information network that is protected, resilient, simple to manage and expand, and designed to fulfill the special demands of your organization.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)
An index of content::
Consultancy Exchange Server Migration
Professionals Exchange Server Upgrade
Progent can provide expert help for each phase of your Exchange 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of new software licenses and equipment required, recommended vendor sourcing, pilot testing at customer site or at Progent's test lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous system, and training for client's IT group and end users.
Best Remote Workers Infrastructure Troubleshooting
At Home Workforce Infrastructure IT Consulting
Progent can help small and mid-size businesses to plan, set up and debug the infrastructure for at-home workers.
Microsoft 365 Support Services
Network Consulting Microsoft 365 Power BI Integration
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Work at Home Integration
Work at Home Computer Consultants
Progent has two decades of experience assisting small and medium-size companies to plan, implement, tune, administer, and debug computer networks that incorporate at-home workers.
Project 2010 Contract Development
Project Excel Services Contract Development
Progent's Microsoft-certified engineers can provide advanced support in deploying, using and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of affordable online support services following industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Services available from Progent include solution planning, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training.
Azure Disaster Recovery Professionals
Microsoft Azure VPN configuration Development Group
Progent can assist small businesses to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android smartphones and tablets.
Windows Desktop Simulation on macOS Remote Consulting
Remote Desktop Connection for Apple Mac Technology Consulting
For companies that have a combination of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Windows-dependent software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Microsoft Windows-powered PC to run Windows software and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so that you can run Windows software directly. Progent's Mac technology support experts can help your company to manage these solutions for running Windows software on your Apple Macs and can in addition help you to evaluate and configure other solutions for Windows platform emulation.
Setup and Support Navision and Dynamics NAV
Dynamics Business Central Integration
Progent offers online and on-premises deployment, migration, programming, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Duo Multi-factor Authentication Consulting
Multi-factor Authentication Integration
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Exchange 2016 Migration Consultant Services
Exchange 2016 Upgrade Technology Consulting
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and logs; setting up HLB for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Firepower Services Remote Support
ASA Firewall IT Consultant
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
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