Why Companies Outsource Network Support
Whether it involves designing network architecture, setting up a Help Desk Call Center, deploying out an upgraded messaging platform, building an eCommerce business application, or other major projects, outsourcing your network support is a smart way to lower expenses, administrative distraction, and engineering risks while allowing system support costs to increase in a more linear and predictable fashion than is feasible by hiring a large, all-purpose internal IT staff.

Progent has produced a white paper that summarizes the benefits businesses of all sizes can derive from outsourcing or co-sourcing computer support and other IT services. To open a printable Acrobat version of this document and learn how outsourcing can save your costs and improve efficiency, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)

IT Outsourcing Service Programs
For companies with 10 to 250 network clients, Progent has developed cost-effective outsourced service options that offer you fast access to Microsoft and Cisco Certified network consulting experts without forcing you to support a large in-house network support organization. This page allow you to download printable Acrobat-format datasheets that describe these outsourcing service programs.

Progent's Small Business IT Outsourcing Service Program provides economical IT management, network consulting, troubleshooting, and Helpdesk services for companies with 10-50 network users. To view a printable PDF version of this datasheet and find out how outsourcing can cut costs and enhance support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Server Monitoring Packages provide ongoing server tracking and technical services for companies with 50-250 network clients. To view a print-formatted Acrobat version of this datasheet and find out how outsourced services can lower expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)

An index of content::

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