Network Outsourcing for Midsize Companies
Co-sourcing Packages
Datasheets and Outsourcing White Paper
Why Companies Outsource Network Support
For planning network infrastructure, setting up a Contact Center, rolling out an upgraded email platform, building an on-line business solution, or similar major initiatives, using outsourcing for your network support can reduce costs, management distraction, and technical risks while allowing system service costs to grow in a more linear and controlled fashion than is possible by hiring a big, all-purpose internal support staff.
Progent has produced a white paper that explains the benefits businesses of any size can derive by outsourcing or co-sourcing network support and other information technology services. To view a printable PDF version of this document and learn how outsourcing can lower your expenses and improve productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is structured to provide advanced online expertise for all popular IT products used in today's small business networks. Progent's outsourced support services include a part-time CIO to maximize the business value of your network, Call Desk support, 24-hour remote network monitoring, ransomware prevention and restoration plus a 24x7 Ransomware Hot Line, Wi-Fi onsite and online site surveys and deployment, cloud migration, network infrastructure planning, project management for major initiatives like OS upgrades, pen testing to validate compliance with data protection requirements, disaster recovery planning, work-at-home setup, and rapid software programming to build or customize line-of-business applications or utilities.
Because Progent can deliver most IT services online, Progent can act as your online IT team, saving you the cost of recruiting and supporting an in-house IT support group without compromising the quality and continuity of a full-time staff of IT professionals. This leveraging of your IT budget is magnified by the additional cost savings you realize by creating a modern IT system that is protected, reliable, simple to administer and scale, and designed to fulfill the special demands of your organization.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)
An index of content::
Wireless Case Studies
Wireless Integration Example Application
Progent delivered a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
Service Desk Sharing Support and Integration
Virtual Help Desk Network Consultants
Progent provides three basic types of Contact Center services : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your clients easy access to a reliable support group with extensive experience providing phone support and remote access repair for networks based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to business performance. Progent's target is to resolve rather than simply record problems.
Integration Services SQL Server 2016 Backup
SQL Server 2016 OLTP Specialists
SQL Server 2016 offers major enhancements in speed, capacity, data security, high-availability, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.
Troubleshooting Windows Hyper-V 2016 Migration
Windows Hyper-V 2016 Outsourcing
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, among the world's biggest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a smooth migration strategy, educate your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
Immediate IT Staff Augmentation Services IT Consultants
Professionals Temporary Staffing
Progent's temporary IT staffing services allow organizations to meet the need for IT professionals without dealing with the expense and hassle associated with vetting and recruiting reliable technical help and without increasing your full-time workforce.
Consulting SQL Server 2012 AlwaysOn Failover Cluster
Immediate Microsoft SQL Server 2012 Help and Support
Progent can provide the expertise of certified engineers as well as experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and security consultants to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
ProSight NinjaOne RMM Remote Server Management Engineer
Network Engineer ProSight NinjaOne Patch Management Automation
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of vital assets.
NinjaOne Automated Server Inventory Network Consultants
NinjaOne ProSight Remote Monitoring and Reporting Help and Support
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by tracking the state of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so all potential issues can be resolved before they have a chance to impact your business.
Telecommuter Jobs Freelance Cisco Consulting
Independent Cisco Consultant Telecommuting Jobs
Our Experts Team offers consulting in important fields such as Apple OS networking and programs; Expertise for Linux-powered, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Strategic and specialized program help; CIO, management information analyst, and project management outsourcing; Custom applications design and deployment; Web, eCommerce, EDI, and client portal development and deployment; DBM support and efficiency help; Management intelligence expertise; and Telecommunications architecture support.
Data Center On-site Support
Multi-site On-site and Remote Support
For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco network specialists can provide a variety of IT support services such as project planning, SOX compliance, site moves, enterprise security, network design, on-site or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent IT architect can show you how to design a multi-office information system that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Premier consultants can help major enterprises plan, integrate and maintain massive rollouts of updated releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
24-Hour Professional SUS
Top Rated Engineer WSUS
Microsoft Windows Server Update Services enables information technology administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
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