Why Companies Outsource Network Support
Whether it involves planning network infrastructure, outsourcing a Help Desk Call Center, deploying out an upgraded messaging platform, creating an on-line business solution, or similar complex projects, outsourcing your IT support is a smart way to lower costs, administrative hassle, and technical risks while permitting system service costs to grow in a more gradual and controlled fashion than is feasible by building up a large, expert internal support staff.
Progent has produced a white paper that summarizes the advantages companies of any size can derive by outsourcing or co-sourcing computer consulting and other IT services. To open a print-formatted Acrobat version of this document and learn how outsourcing can save your costs and improve productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
IT Outsourcing Service Programs
For businesses with 10 to 250 network users, Progent offers cost-effective outsourcing packages that offer you timel availability of Microsoft and Cisco Certified network consulting experts without forcing you to maintain a large in-house IT staff. This page enable you to view printable Acrobat-format datasheets that describe these outsourcing service programs.
Progent's Small Business IT Outsourcing Service Program provides affordable system management, network consulting, troubleshooting, and Helpdesk services for companies with 10-50 desktop users. To view a print-formatted Acrobat version of this datasheet and learn how outsourcing can lower costs and improve productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Network Monitoring Service Programs provide continuous server tracking and IT support for companies with 50-250 network users. To see a print-formatted Acrobat version of this datasheet and learn how outsourcing can lower costs and improve service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)