Network Help for Medium-size Companies
Outsourced Services Packages
Datasheets and Outsourcing White Paper
Why Companies Outsource Network Support
Whether it involves designing network architecture, setting up a Help Desk Call Center, deploying out an upgraded messaging platform, building an eCommerce business application, or other major projects, outsourcing your network support is a smart way to lower expenses, administrative distraction, and engineering risks while allowing system support costs to increase in a more linear and predictable fashion than is feasible by hiring a large, all-purpose internal IT staff.
Progent has produced a white paper that summarizes the benefits businesses of all sizes can derive from outsourcing or co-sourcing computer support and other IT services. To open a printable Acrobat version of this document and learn how outsourcing can save your costs and improve efficiency, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
IT Outsourcing Service Programs
For companies with 10 to 250 network clients, Progent has developed cost-effective outsourced service options that offer you fast access to Microsoft and Cisco Certified network consulting experts without forcing you to support a large in-house network support organization. This page allow you to download printable Acrobat-format datasheets that describe these outsourcing service programs.
Progent's Small Business IT Outsourcing Service Program provides economical IT management, network consulting, troubleshooting, and Helpdesk services for companies with 10-50 network users. To view a printable PDF version of this datasheet and find out how outsourcing can cut costs and enhance support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Server Monitoring Packages provide ongoing server tracking and technical services for companies with 50-250 network clients. To view a print-formatted Acrobat version of this datasheet and find out how outsourced services can lower expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)
An index of content::
Consultancy ProSight Data Protection Services
Offsite Managed Data Backup/Recovery Services Remote Support Services
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data.
Engineer ransomware rebuild
Sodinokibi ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an active ransomware attack. Call 800-462-8800
Azure Active Directory PIM IT Services
Active Directory Domain Services Consultant
Progent's consultants can assist you to design and implement an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to centralize identity and access management for both onsite and cloud resources.
Google Cloud hybrid integration Development
Top Enterprise hybrid cloud integration Specialists
Progent offers advanced online consulting to help businesses integrate their networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine physical IT assets as well as public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services such as Azure hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 20 years of background providing advanced consulting support online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Network Consultants Microsoft Exchange 2019
Microsoft Exchange 2003 Professional
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging solutions for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system offers protection, high uptime, easy access for remote and wireless users, efficient administrative tools, and seamless integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 20000 Server. Progent can also assist small or medium companies to migrate to Microsoft Exchange 2016 or MS Exchange 2013 Server.
Stabilizing Phase: Design Tuning Migration
Enterprise Services Project Methodology Experts
When conducting IT tasks for enterprise customers, Progent follows a structured approach driven by specified milestones so as to achieve financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are documented to provide a detailed summary of technical services delivered and to assist in ongoing network maintenance.
Data Center Colocation Technical Support
Colocation Migration Engineer
Colocation sites allow companies to share world-class facilities for hosting network equipment that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can help your business with all facets of your colocation strategy including choosing and migrating to a colo site, creating system topology, defining hardware, on-site and on-line troubleshooting, setting up offsite network management, and training your support personnel.
Microsoft Certified Expert On-site Technical Support Windows Server 2008 R2
Windows Server 2008 BranchCache Services
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, expandability, and flexibility that improve output of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can provide cost-effective online consulting, troubleshooting, and training services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.
SCCM 2016 Boundary Groups Specialist
24/7 SCCM 2016 Device Management Remote Support Services
Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, inventories network assets, protects against company data leakage, performs network health reporting, allows secure end-user self service, and delivers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help businesses of any size with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Select Topic: