Why Companies Outsource Network Support
Whether it involves designing network infrastructure, setting up a Contact Center, deploying out a new email platform, building an eCommerce business application, or other complex initiatives, outsourcing your system support can reduce costs, management hassle, and technical risks while allowing system support costs to increase in a more gradual and predictable manner than is feasible by building up a big, all-purpose internal support group.
Progent has generated a white paper that explains the advantages businesses of all sizes can gain by outsourcing or co-sourcing computer consulting and other information technology services. To open a printable PDF copy of this document and find out how outsourcing can save your costs and enhance productivity, click:
IT Outsourcing White Paper (PDF - 135 KB)
IT Outsourcing Service Programs
For businesses with 10 to 250 desktop clients, Progent has developed affordable outsourced service packages that offer you fast access to Microsoft and Cisco Certified network consulting professionals without requiring you to maintain a full internal network support staff. The links below enable you to view printable Acrobat-format datasheets that describe these outsourcing packages.
Progentís Small Business IT Outsourcing Package provides affordable IT administration, network expertise, technical support, and Helpdesk services for companies with 10-50 desktop users. To view a print-formatted PDF version of this datasheet and find out how outsourced services can lower expenses and improve productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Network Monitoring Packages offer continuous server tracking and technical support for businesses with 50-250 network users. To see a print-formatted Acrobat copy of this document and learn how outsourced services can lower costs and enhance productivity, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)