Why Companies Outsource Network Support
For designing network architecture, outsourcing a Contact Center, deploying out a new email platform, creating an on-line business application, or similar major projects, outsourcing your IT support is a smart way to lower expenses, management distraction, and engineering risks while permitting IT support costs to increase in a more linear and controlled fashion than is feasible by building up a big, expert internal IT staff.
Progent has produced a white paper that details the benefits businesses of all sizes can gain from outsourcing or co-sourcing network support and other information technology services. To view a print-formatted Acrobat version of this document and learn how outsourcing can lower your expenses and improve efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)
IT Outsourcing Service Programs
For businesses with 10 to 250 network clients, Progent offers cost-effective outsourced service packages that give you timel availability of Microsoft Premier computer support experts without forcing you to maintain a large in-house IT organization. The links below enable you to view printable PDF-format datasheets that detail these outsourcing service programs.
Progent’s Small Business IT Outsourcing Package provides economical IT administration, network expertise, technical support, and Help Desk services for companies with 10-50 desktop users. To view a print-formatted Acrobat version of this document and find out how outsourcing can cut costs and enhance productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Server Monitoring Packages offer ongoing server tracking and IT services for businesses with 50-250 network clients. To see a printable Acrobat copy of this document and find out how outsourced services can lower expenses and improve service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)