Computer Help for Mid-size Businesses
Outsourcing Programs
Datasheets and Outsourcing White Paper
Why Companies Outsource Network Support
For designing network architecture, outsourcing a Help Desk, deploying out a new email system, building an eCommerce business application, or similar major projects, outsourcing your system support is a smart way to reduce costs, management distraction, and technical risks while permitting system service costs to increase in a more gradual and predictable manner than is possible by building up a large, expert internal support staff.
Progent has generated a white paper that outlines the advantages companies of all sizes can derive from outsourcing or co-sourcing computer consulting and other information technology services. To open a printable PDF copy of this white paper and find out how outsourcing can lower your costs and enhance efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)
IT Outsourcing Service Programs
For companies with 10 to 250 network clients, Progent offers cost-effective outsourced service options that give you fast access to Microsoft Premier computer consulting experts without forcing you to support a large in-house IT organization. The links below enable you to view printable Acrobat-format datasheets that detail these outsourcing service programs.
Progent’s Small Business IT Outsourcing Package offers affordable system administration, network consulting, technical support, and Help Desk services for companies with 10-50 network users. To see a printable Acrobat version of this document and find out how outsourcing can lower expenses and enhance support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Network Monitoring Packages provide continuous server tracking and IT support for companies with 50-250 desktop clients. To view a printable Acrobat copy of this datasheet and learn how outsourcing can lower expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)
An index of content::
IOS XE Software Computer Consulting
Network Consultant ISR 1100 Router
Cisco has designed an extensive product line of routers including appliances built to deliver the security, performance, and reliability demanded by customers ranging from small businesses to global enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
24/7/365 Minnesota Configuration Services
Urgent Washington Computer Help
Progent’s Technical Response Center provides nationwide extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours telephone support and remote secure computer connection to isolate and resolve technical problems rapidly and economically. The scope of IT experience available from Progent's staff of nationwide support professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical problems, the TRC tries to answer your request for support within one hour.
Small Business IT Consulting Firms Microsoft Office 2000
Microsoft Windows Networking Consultancy Services
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain costs and eliminate risks, allowing network support expenses to grow in a more linear and controlled fashion than is possible by building up a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system foundation for your critical business software based on Windows including Microsoft Office XP, Office 2003, and Office 2000.
Mac Spam Filtering Services
macOS VPN Computer Consultant
Progent's CISM-certified security consultants can show you how to safeguard your Mac environment through expert support offerings including performing security audits, recovery from virus and worm penetrations, setting up firewalls, implementing secure remote and mobile connectivity, deploying automated software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific objectives of your business network.
Exchange 2019 and Windows Server 2019 IT Consulting
Exchange 2019 Disk Availability Group Consulting Services
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Windows 7 Backup and Restore Technology Consulting Services
Network Consultant Windows 7 Backup and Restore
Progent's certified consultants can assist your company to assess
Operations Manager Support and Setup
MOM 2007 Help and Support
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Flexential Internet Data Center Consultant
Flexential Internet Data Center Consultancy
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of network consultants located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also assist your business to plan and execute a move to the Flexential data center with services like planning system architecture, recommending hardware, system configuration and testing, debugging, setting up online network management, and educating your IT support team.
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