Computer Outsourcing for Medium-size Companies
Co-sourcing Programs
Datasheets and Outsourcing White Paper
Why Companies Outsource Network Support
Whether it involves designing network infrastructure, setting up a Help Desk, rolling out a new messaging platform, creating an on-line business application, or similar complex initiatives, outsourcing your network services is a smart way to lower costs, administrative distraction, and technical risks while permitting system support costs to grow in a more gradual and controlled manner than is feasible by building up a large, expert internal IT staff.
Progent has generated a white paper that summarizes the benefits companies of all sizes can derive by outsourcing or co-sourcing computer support and other IT services. To open a printable Acrobat version of this white paper and learn how outsourcing can lower your expenses and improve efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is structured to provide advanced remote support for all popular technologies utilized in today's small and mid-size business systems. Progent's outsourced support services include a part-time Chief Information Officer to enhance the business value of your IT network, Call Desk services, 24-hour online network monitoring, ransomware prevention and recovery plus a 24x7 Ransomware Hot Line, Wi-Fi onsite and online site surveys and configuration, cloud migration, network infrastructure design, project management or co-management for initiatives such as OS migration, penetration testing to confirm compliance with cybersecurity requirements, disaster recovery/business continuity planning, work-at-home setup, and rapid software development to create or enhance mission-critical applications.
Since Progent can deliver most IT services remotely, Progent can act as your virtual IT team, eliminating the expense of recruiting and supporting your own support group without sacrificing the effectiveness and cohesion of an internal roster of IT professionals. This leveraging of your IT support budget is amplified by the extra savings you get by building an up-to-date IT system that is secure, resilient, simple to manage and scale, and able to meet the unique demands of your organization.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)
An index of content::
Virtual Applications Hub Consulting
Consulting Windows Application Management
Progent's Citrix experts can help your business to design, implement, administer, and support a virtualized Windows application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and maintain a remote datacenter that offers high uptime, advanced protection, and fast recovery.
24-Hour wireless VoIP phone integration Support
wireless IP phone integration Integration Support
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants can provide remote and onsite support to help you build and administer a Cisco Wi-Fi VoIP phone solution by providing services that can range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Telecommute Jobs Questions about Cisco Certified
FAQ about Cisco Consulting Telecommuter Job
For replies to frequent questions about being a consultant at Progent, go to Jobs at Progent Questions and Answers.
Top Wi-Fi controllers patch management Professional
Patch management Consulting Services
Progent's support services for software and firmware patch management offer businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers and scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
24-7 At Home Workforce Cybersecurity Support
Offsite Employees Security Support Services
Progent can assist small and mid-size organizations to implement endpoint security defense solutions and provide response expertise required for a remote workforce.
Consultant Services Mac Network
OS X Lion Networking Information Technology Consulting
Progent's Mac networking consultants can assist you with a broad range of network foundation areas including network architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as VoIP and high-speed wireless networking. For company networks built exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to handle the challenge of planning, configuring, and supporting a system architecture that is robust, safe, efficient and supportive of your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Exchange 2007 Server Consultant
Exchange Server 2007 Network Engineer
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Exchange Server Migration Consult
Exchange 2010 Migration Consulting Services
Progent's Microsoft-certified network experts can assist your organization to determine the value of Microsoft Exchange 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick return on investment by improving your workers' efficiency, cutting the cost of equipment and service, simplifying management, and consolidating your key communications technologies.
ProSight Reporting Network Infrastructure Management Onsite Technical Support
ProSight Reporting Network Infrastructure Management Remote Consulting
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Altaro VM Backup Testing Support and Setup
Top Setup and Support Hornetsecurity Altaro VM Backup Local
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Integration Support Microsoft Exchange 2003 Upgrade
Exchange 2003 Server Migration
Progent's expert support team can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Largest Ekahau Wi-Fi Troubleshooting Integration
Online Consulting Ekahau Pro Wi-Fi Network Design
Progent's Ekahau-certified Wi-Fi experts can help your business to design, implement, enhance, manage and debug a Wi-Fi network optimized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
Notebook VPN Network Consulting Companies
24-Hour Mobile Laptop Tech Consultant
Progent's remote connectivity and wireless synchronization experts can assist you to plan and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they work seamlessly with your IT network, allowing you to optimize the efficiency of your off-site workers.
Contractor Job Contract MCSE
Positions Contract MRP Consultants
Progent's Experts Group provides support in important fields including Macintosh integration and programs; Consulting for Linux-powered, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized program support; CIO, business analyst, and project logistics services; Special program design and deployment; Web site, electronic business, EDI, and customer portal development and integration; Database support and performance help; Business intelligence expertise; and Telecommunications systems support.
Dynamics GP Great Plains Software IT Services
Microsoft Dynamics GP Network Consulting
Progent's Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and corporate management tool built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial software in the Dynamics GP/Great Plains line, provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to license only the functions you currently need, with the option to expand clients and enlarge functionality when necessary. Progent's Dynamics GP Software support engineers can help you deploy, configure and manage Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.
Small Business Network Management Outsourcing Professional
Network Management outsourcing consultants Consulting
Progent's ProSight family of managed IT services are designed to offer organizations who maintain minimal internal IT support teams with low-cost help from world-class management tools and consulting experts. Benefits of the ProSight catalog of managed IT services include fixed IT maintenance costs, automation of common management tasks, ongoing adoption of new technology, smooth transition from older systems to up-to-date solutions, close alignment of computer technology with strategic objectives, access to seasoned network experts, and freeing up management to concentrate on business rather than fast-evolving network technology.
Biggest Computer Engineer Aironet Wave 2 Wi-Fi Access Point
Aironet 3800 Access Point Support Outsourcing
Progent's Cisco CCIE wireless infrastructure experts can provide online or onsite integration and troubleshooting services to help your organization to plan, configure, upgrade, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique workplace layout, building structure, and anticipated network traffic.
Microsoft Certified Partner Upgrade Oracle 11g
Oracle 10g Technology Consulting
Progent can provide affordable online access to an authorized Oracle DBA expert or an Oracle software programmer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Streams replication tools and ASM file/volume manager.
SQL Server 2017 Always On Availability Groups Remote Technical Support
SQL Server 2017 and Excel Support and Help
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or onsite support ranging from as-needed architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Exchange 2016 Migration Online Technical Support
Remote Consulting Exchange Server 2016 Upgrade
Progent can help your business in all facets of your migration to Exchange 2016 such as designing HA architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
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