Why Companies Outsource Network Support
Whether it involves planning network infrastructure, outsourcing a Help Desk Call Center, deploying out a new email platform, building an eCommerce business solution, or similar major initiatives, using outsourcing for your network support is a smart way to reduce costs, management hassle, and engineering risks while permitting system support expenses to grow in a more gradual and predictable manner than is possible by building up a large, expert in-house IT staff.
Progent has produced a white paper that outlines the advantages companies of any size can gain from outsourcing or co-sourcing network support and other information technology services. To open a printable Acrobat copy of this document and find out how outsourcing can lower your costs and improve productivity, click:
IT Outsourcing White Paper (PDF - 135 KB)
IT Outsourcing Service Programs
For businesses with 10 to 250 network users, Progent has developed affordable outsourced service options that offer you timel access to Microsoft and Cisco Certified computer support professionals without requiring you to maintain a full in-house IT staff. This page allow you to download printable Acrobat-format datasheets that describe these outsourcing service programs.
Progent's Small Business IT Outsourcing Package provides economical IT administration, network expertise, technical support, and Contact Center services for businesses with 10-50 network clients. To view a print-formatted Acrobat version of this datasheet and learn how outsourced services can lower expenses and improve productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Server Monitoring Packages provide continuous server tracking and IT support for companies with 50-250 network clients. To view a print-formatted Acrobat copy of this document and learn how outsourced services can cut expenses and improve service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)