Additional Topics of Interest

Herakles Data Center Test Lab Specialists
System Pilot Testing Lab Services

The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, planning or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent customers without sufficient internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital IT initiatives on schedule.

24 Hour Microsoft Dynamics CRM Support Services
Microsoft CRM Support Outsourcing

Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help promote selling success and offer consistent, effective customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft CRM with your marketing or customer support data.

Consulting Hourly Rate Integration Companies
Consultant Hourly Cost Setup Service

Progent's pricing model is to bill for remote service and on-premises visits per minute. Consequently, you pay only for received services. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no minimum fee and asks no monthly commitment for support services provided during regular working hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you won't be forced to permit less critical problems to stay unaddressed.

Mac Network Consultants
Technical Support Apple Mac Connectivity

Progent's Mac networking consultants can help you with a broad range of network foundation areas including system architecture, remote and mobile access, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to handle the complexity of designing, configuring, and supporting a system infrastructure that is reliable, safe, productive and supportive of your corporate goals. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also provide certified experts to help you with Cisco routers and switches.

Exchange Server 2016 Upgrade Remote Troubleshooting
Exchange Server 2016 Migration Remote Technical Support

Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

24 Hour SonicWall Firewall Security Consultant
SonicWall NSA 4650 Firewall Security Auditing

Progent's SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your business operations.

Great Plains Accounting Consultancy
Dynamics GP VBA Professional

Progent's expert application designers and programmers can assist your business to create enhancements to Microsoft GP that address the special requirement of your organization without losing the benefits of seamless Windows integration. Progent can also offer expertise with a variety of development tools that can be utilized to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

Service Reporting Specialists
Service Database Integration

Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or small support organizations who offer scant documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by every consultant to each customer. The practice of detailing and organizing service activity results in more effective service and eliminates a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who won't let go of the keys to the kingdom.

Dynamics NAV MRP Designer
Development Firms Dynamics NAV ERP

Progent can provide remote and on-premises deployment, upgrade, programming, reporting for Dynamics 365 Business Central/NAV.

Microsoft Solutions Framework Project Methodology Security Consultants
Enterprise Services Project Methodology System Support

In performing consulting tasks for corporate clients, Progent uses a structured approach based on defined milestones so as to achieve financial, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All facets are documented to provide a detailed summary of technical services delivered and to assist in ongoing network maintenance.

Barracuda Backup Inline Deduplication Online Support Services
Barracuda Backup Local Consulting Services

Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup protects vital business data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist your business to design, integrate, manage and repair a backup and disaster recovery solution built on Barracuda technology.