If your company has a Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide range of security areas including security administration procedures, security architecture and models, access management products and techniques, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and CISSP define the core competencies and international standards of performance that network security managers are required to master. These accreditations offer IT management the confidence that consultants who have earned their CISM or ISSAP qualification have demonstrated the background and theory to deliver effective security support and engineering help.
Cisco's network security and offsite access products for small companies provide a complete line of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit most closely with your company objectives.
Progent offers the services of a certified consultant with an extensive background integrating technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to design, configure, expand, or troubleshoot a telepresence environment that preserves your investment and maximizes the business value of your IT system. Progent can also provide the expertise of network infrastructure consultants who can help companies of any size to build and troubleshoot a network that provides the speed, dependability, security, and expandability you need to accommodate your telepresence solution.
Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the typical errors small organizations make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
Progentís non-stop inter-site connectivity and 24x7 network infrastructure professionals can help small businesses create fault tolerant Interoffice connectivity through redundant system architectures featuring transparent failover. Progentís CCIE engineers can design and deploy high-availability Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable 24x7 interoffice networking.
Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of desktop and handheld endpoints. Progent's certified Lync 2013 consultants and system integrators can assist you to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Microsoft Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange components to lower capital costs and administrative overhead. You can use Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online support to help your small businesses to assess the potential advantages of Exchange Online, design a network topology that aligns with your functional requirements and IT budget, implement an efficient migration from your existing Exchange organization to one that includes Exchange Online, train your IT staff and end users, and provide as-needed consulting and technical support.
Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and show you how to automate the administration of failover clusters.
Progent's Computer Call Center Outsourcing Support Services for desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who must work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter access, data and identity security, streamlined provisioning and administration, network design, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration technical help.
Progent's Cisco wireless VoIP phone configuration consultants offer online and on-premises assistance to help your organization create and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class solution offering advanced security, seamless compatibility with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and improved operational efficiencies, increased worker productivity, and stronger intellectual property security. Microsoft Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises support and mediation services for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add significant strategic value to your IT system
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent offers advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Streams replication technologies and Oracle Recovery Manager.
Progent provides nationwide remote help and troubleshooting services for companies that operate environments powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Online IT help provides maximum leverage for your information technology budget by protecting user productivity and limiting the hours charged for network repair services. Advanced online access technology and experienced technicians and consultants allow Progent to solve most network problems without wasting time and expense by going to your location. In most of cases your IT issues can be remediated by telephone or via a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the most challenging network problems.
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and implementing Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.
Progent's Juniper-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.
Progentís expert programmers, database designers, and project managers can help large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering database designers and programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with additional applications such as SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers experience with multiple web development technologies and can help businesses to create, expand, repair, or migrate web-based applications to take advantage of the most current web technology.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient internal resources to configure proper test environments, the lab cuts capital outlay and engineering risk while keeping critical IT projects on schedule.
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable and more secure Active Directory environment. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with information security requirements, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability.
Progentís expert software programmers, database architects, and program management consultants can assist large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database designers and programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to integrate SharePoint with other data sources like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development tools and can assist clients to build, expand, repair, or migrate web applications to take advantage of the latest advances in web technology.
Progent can help your business to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a revamped structure. These enhancements affect key IT areas such as ease of administration, high availability (HA), security, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent also offers affordable online support and management services for Microsoft Exchange Server 2013.
Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with designing, installing, administering and troubleshooting powerful information technology applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better support for your IT system.
Progent practices information transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on providing high-value services where Progent faces little competition. Medium-size businesses who work with trusted freelance consultants or who maintain internal IT personnel benefit when Progent passes on information about new technology and tested processes to make their IT environments more robust, protected, and efficient.
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange components to lower hardware costs and administrative overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to evaluate the potential advantages of Exchange Online, design a network topology that fits your functional requirements and IT budget, implement a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT staff and users, and provide ongoing consulting and technical support.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure Active Directory environment. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with data security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability.
Progentís certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security gaps.
Progentís experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular enterprise-level products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of economical remote consulting services to help you to manage your legacy Microsoft Word environment or assist you to migrate to a current release of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility problems between various versions of Office Word, integrating Office Word with other Microsoft Office applications like Excel and Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and remote training customized for your special requirements.
Progent's experts offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud. For computer networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.
Progent offers nationwide urgent help and consulting services for businesses that run environments based on versions of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers maximum return for your IT budget by protecting client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to handle most IT problems without squandering time and money by traveling to your site. In the vast majority of situations your network problems can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISA and CISM certified security specialists to assist you with the most challenging network issues.
Progent's Microsoft-certified consultants offer affordable online support and development services to assist your business to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages able to function as portals, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise search engines, workflows, and other utilities to support and improve teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Project. Progent can assist you to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.
Progent's Microsoft-Certified SQL Server consultants offer an array of support services to assist small and midsize companies to design, install, manage, and troubleshoot MS SQL 2008 systems in order to gain the maximum competitive advantage from Microsoft's state-of-the-art RDBM technology. In addition, Progent offers assistance with network architecture, company-wide security, and software programming to increase the strategic value of your information network.
Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan in case of an IT network disaster. Progent can help you define a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, high-availability system solution that takes into account reliability issues covering a broad range of network technologies and processes.
Cisco has designed a full product line of routers including routers designed to deliver the protection, performance, and availability demanded by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for the legal profession. Progent offers remote access to NetDocuments experts to help legal departments and law firms to plan, deploy, manage, optimize, or debug a document management system (DMS) environment powered by NetDocuments.
Progent imposes no initialization fee and asks no retainer for support services provided during normal working hours. Progent's small granularity does away with large bills for quick solutions so you will not be forced to allow minor problems to stay unaddressed.
Windows Enterprise Directory demands significant practical experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experienced in planning, integrating, and maintaining complex Enterprise AD installations. Progentís fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual beta version configuration objects in production AD systems, and repair of unsuccessful installations of Active Directory and AD-associated programs.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and fixing System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to help you to remediate serious issues uncovered by SCOM 2012.
Remote server management cards give IT administrators complete control of a server without the requirement for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and support a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost off-site technical support. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent's consultants can assist you with every aspect of Microsoft Azure migration including needs analysis, prerequisites evaluation, solution design, pilot testing, implementation, automated management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help you to set up and troubleshoot firewalls and VPN tunnels so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based resources.