Network Support for Mid-size Companies
Outsourced Services Packages
Datasheets and Outsourcing White Paper
Additional Topics of Interest
Small Government Consulting
Small Government Technology Professional
Progent has extensive experience providing a broad range of online network support and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering advanced online network support and has delivered IT solutions to clients in every state. Online support eliminates travel costs and solves issues more quickly than onsite support.
Support and Setup ProSight Remote Network Infrastructure Management
Top Rated ProSight Automatic Network Mapping Support Services
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, track, enhance and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance bottlenecks.
Consultant UNIX
Sun Solaris Technology Consulting Services
If your office computer system combines Solaris platforms with Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that allows all your operating systems to coexist for easy administration, seamless information exchange, high availability, enhanced throughput, and strong protection. Progent's Sun Solaris and Windows integration assistance offerings include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and repair, on-site technical support, and Contact Center services.
ProSight Remote Managed IT Services Consultant
ProSight IT Management Outsourcing Consultant
Progent's ProSight family of managed services are geared to provide businesses who have minimal internal network support staffs with low-cost access to enterprise-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed network management costs, smart automation of common administrative processes, ongoing absorption of new information technology, graceful transition from legacy systems to up-to-date solutions, close fit between computer technology with business goals, access to veteran network experts, and freeing up management to focus on business instead of fast-evolving computer technology.
Microsoft Online Support SCVMM Planning
SCVMM 2012 Security and Compliance Specialist
Progent can assist businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you realize maximum business value.
Top Remote Consulting Office SharePoint Server 2010
MCSE Expert Certified SharePoint Outsourcing
Progent’s Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a common location for your workers or customers to connect to, organize, share and interact with useful data, documents, and applications and to interact with one another. It allows faster and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and outside an organization. Windows SharePoint Services join workers, clients, teams and major tasks with the information they’ve developed in a way that makes data easy to find, retrieve and re-use.
Teleworker Endpoint Security Technical Consultant
Remote Technical Support At Home Workforce Security
Progent can assist small and mid-size organizations to implement network security protection systems and provide mitigation services required for work-from-home employees.
ISA 2004 Enterprise Edition Server Online Support
Microsoft Firewall On-site Technical Support
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for information systems with many sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
VPN Remote Technical Support
Cisco Virtual Private Network Consulting Services
Cisco's network security and offsite connection technology for small businesses represent a comprehensive range of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your company objectives.
An index of content::
24 Hour ISA 2006 Professional
24/7/365 Forefront Threat Management Gateway 2010 Cybersecurity Consultancies
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified ISA Server experts can help you plan, cost-justify, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your information system.
UNIX Specialists
Solaris Consult
Progent's Sun Solaris platform support experts provide small businesses and developers support for managing and supporting Sun Solaris systems that operate with Microsoft-powered networks. Progent offers your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Development Firms Power BI and SSAS
Development Power BI Query Editor
Progent's Power BI experts can help your business to plan, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your source data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud, or hybrid environment for Power BI.
ProSight Outbound Email Filtering Consulting
ProSight Email Zero Hour Protection Specialists
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
SCCM Mobile Device Management Specialist
24/7 SCCM MAM Integration Support
System Center Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and delivers a single control mechanism for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
SQL Server 2017 Standard Technical Consultant
SQL Server 2017 R Services Consulting Services
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand design review or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
24/7 Technology Consulting Cisco ASA Configuration
Cisco ASA Configuration Consulting
Progent’s Cisco-Certified network experts offer professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, speed and reliability for business networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progent’s network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
System Center 2016 Endpoint Protection Online Support Services
System Center 2016 Cloud Integration Online Technical Support
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Certified IT consulting experts. With Progent's economically priced network support packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small business networks world-class reliability, protection, and productivity.
Custom Application Design
Expert Development E-Commerce
For custom program development, Progent can supply programming consultants to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Support and Integration Axapta
Top Dynamics 365 AX Application Support
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to match your particular company requirements. Progent’s Microsoft support experts offer experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration support for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management products.
Microsoft Exchange 2010 Computer Outsourcing
Award Winning Microsoft Exchange Server Guru
Progent's Microsoft-certified professionals have over 10 years of experience delivering email support for customers that range from small businesses to global corporations. Progent offers economical support for all versions of Exchange Server to enhance email and virus security, configure high availability email environments, and implement off-site and wireless email access. Progent’s Exchange consulting services can help you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard security services.
Microsoft SharePoint Server Remote Support
Office SharePoint Server 2010 Professionals
Progent’s Microsoft-certified consultants offer small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, share and interact with useful information, documents, and software and to communicate with other people. It enables faster and better decisions, more effective access across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and outside a business network. Windows SharePoint Services connect workers, clients, teams and projects with the data they’ve created in a manner that makes data easy to locate, download and apply.
Extended Help Desk Setup and Support
Virtual Service Desk Specialists
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who require immediate access to a Help Desk Call Center with professional phone support and full escalation capability but who must work within a limited network support budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Consulting Hourly Cost IT Technical Support Company
Urgent Consulting Rates Computer Consultancy Company
Progent's pricing policy is to bill for phone support and in-person help by the minute. As a result, you are charged only for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup charge and asks no monthly commitment for services provided during normal working hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for fast fixes so you won't be tempted to allow simple problems to fester.
Custom Software Design Firm
Developer Business Software
If you need assistance creating, improving, or repairing applications for Windows, any version of Linux, or the Web, Progent’s team of programmers, relational database architects, and project managers can make sure you get the job done on schedule and within your budget. Progent's seasoned application programmers can provide cost-effective and expert remote consulting for jobs as simple as writing VBA macros for Office Excel or as large as developing mission-critical database applications based on SQL Server or MySQL.
Integration Services Office 365 and iOS
Microsoft Expert Office 365 Gmail migration On-site Support
Progent can assist your business to understand the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that seamlessly integrate local and cloud resources.
NetApp Disaster Recovery Engineer
NetApp MetroCluster Services
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles apart. Progent's team of veteran network experts can help you to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to verify compliance with information assurance standards and government mandates.
CCNP Expert Certified Consultant Firepower Services
Firepower Technology Consulting
Progent’s Cisco-Premier network experts offer professional PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and safe access services. Ranging from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progent’s Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ISSAP Cybersecurity Consultancies
ISSAP Certified Security Architecture Professional
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of thorough testing and extensive work with network security architecture. ISSAP consultants have in-depth understanding of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security experts can assist your company with all phases of secure network architecture.
Private Cloud Virtual Datacenter Hosting Professional
ProSight Private Cloud Hosting Services Consultant Services
Progent's ProSight Virtual Hosting offers proven virtualization technology, a world-class data center, and the support services of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive IT outsourcing alternative that enhances network availability and protection, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and critical business application servers supported within a safe and reliable facility on a fast, high-availability virtual machine set up and supported by Progent's computer support professionals.
Microsoft ISA Server IT Consultant
On-site Support ISA 2004
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for IT networks with many locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and implement an installation of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your network.
Virtual Server 2005 Consultant Services
Microsoft Virtual Server 2005 Consulting
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and powered by technology first developed by Connectix, delivers the performance needed to accomplish server consolidation, software upgrade, and server isolation projects via virtualization techniques in an enterprise-ready computing environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance operational efficiency in software development and piloting, migration from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server experts can help your IT staff to assess and integrate Microsoft Virtual Server.
WSUS Professionals
SUS Specialists
Microsoft Windows Server Update Services allows network administrators to deploy and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, network support personnel can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Microsoft Certified Partner Office Word and SharePoint Services
Office Word and Access Specialists
Progent's Office Word and Office 365 Word consultants can provide a wide selection of economical remote support services to help your organization to manage your existing Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility issues between different releases of Office Word, interfacing Word with other Microsoft Office apps such as Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet integration, and online training classes customized for individuals or groups.
Microsoft Dynamics GP Migration Planning Consultant
Dynamics GP System Upgrade Planning Specialist
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, software development, training, and troubleshooting since the product's original release. Progent can provide top-tier support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and implement an efficient upgrade from a a legacy release to the latest version of Microsoft Dynamics GP.
Consulting Services Microsoft Dynamics GP System Migration Planning
Dynamics GP System Update Planning Professionals
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and debugging since the platform's original release. Progent offers top-tier support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can assist you to design, pilot, and carry out an efficient upgrade from a a legacy version of GP to the latest version of Microsoft Dynamics GP.
Immediate Windows, UNIX, Solaris Support Outsourcing
Windows and Solaris Online Technical Support
If you are producing UNIX-based software on a network that includes Windows-based processors, PCs, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by providing online and on-site assistance when your company needs it, Progent represents an economical solution for maintaining an IT network that features high availability, protection, and efficiency. Progent's developer assistance offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, network monitoring, and Help Desk Call Center support.
Microsoft Windows Server 2008 R2 Specialists
Windows Server 2008 Active Directory Engineer
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, create test systems and migration strategies, install Windows Server 2008 with your IT environment and applications, train your IT staff how to use new management utilities, and deliver ongoing consulting and technical support via affordable alternatives such as Help Desk service and remote technical assistance.
Online Technical Support Cisco PIX Upgrade
Cisco PIX Firewall Migration Online Support
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess if you should move up to next generation firewall technology available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.
Co-Location Support Outsourcing
Data Center Colocation Network Consultants
Colocation data centers make it possible for companies to share world-class data centers for housing computer equipment that supports vital applications. Progent's Microsoft and Cisco certified IT experts can help your company with all aspects of your colocation program such as selecting and migrating to a colocation facility, designing system topology, specifying required equipment, on-site and remote maintenance, establishing remote network administration, and training your IT staff.
Consultant Fault Tolerant Colo
Fault-tolerant Data Center Support
Progent's Data Center consultants can help you select fault-tolerant data centers that match the specific needs of your business. High availability collocation sites are particularly appealing to small organizations due to of their low cost and convenience compared to taking a do-it-yourself approach. Trying to build an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for most small companies. Progent can help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete range of consulting and maintenance services.
Sun Solaris Testing
UNIX Security Firms
If your business operates a Sun Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can assist your entire enterprise in a wide array of security areas including security management procedures, security architecture and models, connection control products and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP stipulate the core competencies and worldwide standards of knowledge that information security professionals are required to possess. These certification offer executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security management and consulting services.
Data Protection Manager 2012 Outsourcing
SCDPM 2012 and SharePoint Online Technical Support
Progent's Microsoft-certified consultants can provide remote or in-person support to help businesses of any size to plan, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Fault-tolerant Clustered Servers Support
SQL Server Cluster On-site Technical Support
Progent offers Microsoft Windows Cluster Server consulting to help your business deploy non-stop server clusters designed to deliver 24x7 uptime. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By assisting you t plan fault-tolerant server clustering solutions around Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows consultants make sure that your non-stop server clusters are configured to optimize the business advantage of your information system.
Solaris Technology Professional
Consultant Linux
Progent's UNIX family consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Immediate Windows Server 2012 R2 Data Deduplication Online Support
Network Consultants Windows Server 2012R2 Server Manager
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create test environments and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, streamline IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
School District Consultants
School District Professional
Progent has extensive experience delivering a broad range of online IT consulting and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in providing advanced online network support and has provided IT support to clients in all 50 states. Online support saves travel costs and solves issues more quickly than on-premises service calls.
CIO Consultant
CIO Network Consulting
Progent can provide the temporary services of a veteran Chief Information Officer to provide a broad perspective to help your company select and maintain network solutions appropriate for your current needs and that can be a firm foundation for your future growth. Progent's temporary Chief Information Officer services provide financial leverage to companies who want to optimize the benefits from their network expenditures but who are without the budget or hesitant to take on one more executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of engineers certified to support all major operating systems and networking technologies plus a broad range and business applications, Progent is in a unique position to provide unbiased recommendations along with advanced technical help for creating IT solutions that match the special requirements of your business.
Specialist Small Business
Top Quality Small Office Integration Services
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services free your business from dependence on single freelance service provider while giving you cost-effective and dependable access to enterprise-class technical support. By providing network consulting help when you require it, providing advanced knowledge for critical applications, offering unique services such as automated server monitoring, and billing only for support you use, Progent gives you an affordable solution for maximizing the business value of your small office network. Progent is the smart way for small businesses to build and maintain a reliable and secure IT network and to benefit from fast access to the skilled help typically available only to enterprises who can afford a large internal IT organization.
Remote Support Exchange 2019 and Windows Server 2019
Consultant Services Exchange 2019 Upgrade
Progent can help your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Fault Tolerant Data Center Setup and Support
Fault Tolerant Internet Data Center Professional
Progent's Data Center consultants can help you identify fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant off-site data centers are especially appealing to small businesses because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by offering a complete array of engineering and support services.
SonicWall Gateway Security Suite Consultant
SonicWall NSA Firewall Security Organizations
Progent's SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your business processes.
Office 365 AD FS Remote Technical Support
Professional Hybrid Office 365 solutions
Progent can help you to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Cisco Expert Catalyst 4500 Switch IT Consultants
Network Engineer Catalyst 6800 Switch
Progent's Cisco-certified CCIE networking experts can assist you to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from outdated switches to current devices.
Professional Remote Computer Support
Onsite Support Online Consulting
For mid-size businesses who need network support, Progent offers an array of alternatives including local help, remote support, phone-based Call Center, round-the-clock support with remote system monitoring, emergency staff augmentation, site relocation services, application development, and expert consulting. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent offers professional on-premises support for solving technical issues rapidly and economically.
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