Network Outsourcing for Medium-size Companies
Co-sourcing Packages
Datasheets and Outsourcing White Paper
Additional Topics of Interest
Remote Support Services Data Center Colocation
Colo Computer Consultants
Colocation sites make it possible for businesses to share enterprise-class facilities for housing computer equipment that runs critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy including selecting and moving to a colo facility, designing network topology, specifying required equipment, on-site and on-line troubleshooting, setting up offsite network management, and education your support staff.
Technical Support Windows Server 2012R2 Multitenancy
Remote Troubleshooting Windows Server 2012 R2 Virtual Fibre Channel
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
24 Hour Integration VoIP Phones
On-site Support 7800 Series IP Phone
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST systems for survivability.
Computer Consultant Jabber and Webex
Jabber and VPN Support Outsourcing
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist organizations of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for all the technologies that make up creating a cohesive Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
IT Outsourcing Specialists
CIO Outsourcing Consulting Services
Progent is structured to provide comprehensive online consulting for all major technical areas associated with today’s small business IT systems and offers a variety of vital, as-needed services including a part-time CIO to offer advanced planning and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for major initiatives such as site relocations oroperating system upgrades, connectivity experts for designing fast and robust network infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or repair business application programs.
24/7 Linux Online Network Outsource
Linux RedHat Remote Consultant
Progent offers nationwide online phone support and consulting services for companies that run networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Remote technical support provides maximum return for your information technology budget by protecting user productivity and shortening the hours charged for computer analysis and repair. Advanced online support tools and experienced technicians and engineers combine to enable Progent to solve most IT problems without squandering time and money by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP certified security professionals to help with the most challenging system issues.
Security Penetration Testing Security Consultant
Security Penetration Testing Security Contractor
Stealth penetration testing is a key part of any comprehensive IT system security strategy. Progent’s security professionals can perform extensive intrusion tests without the awareness of your company's internal network support staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event history monitoring are correctly set up and actively observed.
Remote Dynamics GP 2015 Excel Reports Developer Firms
After Hours Dynamics GP 2015 R2 Integration Professional
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with popular smart phones and tablets, allows one-time sign-on with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to resolve the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.
Immediate Veritas Firewall Configure
ISSAP Cybersecurity Group
For smaller businesses, network security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The largest biggest institutions have been breached, and the top cloud services have occasionally been knocked out. It looks as though there's nowhere to hide. Progent makes it affordable for small and midsize companies to implement vital security tasks successfully by providing the benefit of billable time to the closest minute with no minimum charge for remote help. You can have the help of a world-class computer consultant to provide precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a comprehensive security plan.
Fortinet 3000 Series Firewalls IT Services
Remote Troubleshooting Fortinet 3000 Series Firewalls
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to safeguard all your digital resources at the network perimeter, within the data center core, at branches, and in the cloud.
SCOM 2016 Integration Support
24/7 System Center 2016 and Exchange Online Integration Technology Consulting
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced network support packages, small and midsize organizations can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks world-class reliability, protection, and productivity.
An index of content::
Colocation Selection Technical Support
Technical Support Services Colocation Center Migration
Colocation sites allow companies to share world-class data centers for housing network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation strategy such as selecting and migrating to a colocation site, creating system topology, specifying required equipment, on-premises and remote maintenance, establishing online network administration, and training your IT staff.
Microsoft Comprehensive Event Management Remote Troubleshooting
Operations Manager Technical Support
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's affordably priced network support programs, mid-size organizations can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small and midsize company information systems enterprise-class availability, security and productivity.
Services ransomware vulnerability review
ransomware protection Consultancy
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information about your existing security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your company's needs.
Juniper SSG Series Router Testing
Immediate Juniper SSG Series Gateway Technology Consulting Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Jabber Upgrade Online Support Services
Jabber and SIP trunk Consultant Services
Progent's Jabber consultants can provide online or onsite support to assist organizations of all sizes to plan, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for the technologies that go into building a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
Troubleshooting Offsite Employees Collaboration Software
IT Services Teleworker Collaboration Software
Progent can assist small and mid-size businesses to set up collaboration solutions to allow their at-home workers to benefit from positive interaction with fellow workers and customers.
24 Hour MCSE Expert Certified SharePoint Server Computer Consulting
Microsoft Office SharePoint Server 2013 Online Help
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your workers or customers to connect to, organize, share and interact with relevant data, files, and applications and to interact with one another. It allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve developed in a way that makes data easy to find, download and re-use.
Remote Data Center Professionals
Fault Tolerant Collocation Consult
Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the particular requirements of your business. High availability off-site data centers are especially appealing to small organizations due to of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a basic degree of fault tolerance is too expensive for most small businesses. Progent is ready to help you get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of engineering and support services.
Live Online Microsoft 365 Training Technical Services
Online Microsoft 365 Word Training Assessment
Progent's virtual classroom webinars offer small companies the affordability, convenience, and flexibility of online learning plus the effective training methods of experienced teachers who utilize sophisticated collaboration software to reproduce real-time, interactive classes. Progent offers webinar training for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Project: Dynamics business accounting and management reporting software such as MS Dynamics GP (Great Plains); as well as other top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Project Management Test Lab Consult
Business Continuity Testing Consultant Services
The Progent Test and Training Lab located at the QTS Internet Data Center is available for piloting line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.
VoIP phones patch management Consult
iPhone patch management Professional
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Microsoft Dynamics GP ERP Integration Services
Support and Integration Dynamics GP Power BI
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is a financial and ERP solution built, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains consulting experts can show you how to deploy, customize and manage the current release of Dynamics GP or migrate efficiently from an earlier version.
OS X Technical Support Services
Macintosh OSX IT Consultants
Progent's consultants offer macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also assist your business with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks based exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your organization's business goals.
Online Support Meraki MR72 Access Point
Meraki CMX Integration Services
Progent's Meraki Wi-Fi AP consultants offer remote and on-premises support services to assist organizations of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and support Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or device.
Utah Support Consultants
Top Rated Networking Firms Maine
If your company does not need urgent remote support but expects to need assistance with your network soon, you can save time and money and ensure that the appropriate expertise will be available when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Windows 8.1 Client Hyper-V Small Business Computer Consultant
Windows 8.1 DirectAccess Networking Companies
Microsoft Windows 8.1 is designed to run on computers ranging from smart phones and slates to power-user desktops. An abundance of innovative features, such as touch screen interface and iconic tile GUI, offer a wide range of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can assist get your business up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive value from the operating system's various technical enhancements.
Data Protection Manager 2016 and Windows Server 2016 Network Engineer
Data Protection Manager 2016 Security and Compliance Remote Consulting
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for critical workloads such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, deploy, manage, and repair a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to help you complete your SCDPM 2016 deployment on schedule and on budget.
Cisco Firepower NGIPS Network Engineer
Firepower Firewalls Integration Services
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of advanced cybersecurity features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that include local offices, data centers, and cloud resources.
Microsoft Certified Services Azure and Android integration
Microsoft Azure Active Directory Programming
Progent can assist businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the typical errors small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
Peppercon eRIC Specialist
Consultant Services Remote Server Management
Remote management cards offer IT managers complete control of a server without the need for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Amazon Marketplace Web Service programming Design
Amazon MWS development Contract Development
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Delaware IT Consulting
Open Now Migration Consulting Georgia
Progent’s Technical Response Center provides national extended hours remote support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone help and remote direct computer connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT expertise available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest network issues to appropriate experts as needed. For urgent problems, the TRC tries to answer your call for service in less than one hour.
Development Group Microsoft Azure cloud integration
Consult Azure Resource Manager
Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Symantec Security Security Audit Services
Symantec Security IT Services
Progent's Symantec experts can help you support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor family or help you upgrade to newer firewall solutions. Progent can also help you design and implement a comprehensive security strategy that can incorporate firewall and VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going network support, maintenance, training, and security expertise.
Engineers NetApp MetroCluster Design
NetApp MetroCluster Disk Pools Consulting
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles (300km) away from one another. Progent's team of seasoned network experts can assist your business to plan, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a configuration replication network, and verifying your DR solution to prove adherence with information assurance standards and regulatory requirements.
Support Desk Services Configuration
Call Center Outsourcing Services Online Help
Progent’s Shared Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
24-7 SQL Server 2012 Security Computer Consulting
SQL Server Configuration Manager Troubleshooting
Progent offers the support of Microsoft-certified engineers as well as experienced software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and data security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Top Quality Engineers External Network Security Scan
External Network Security Scan Professional
Progent offers two low-cost service packages designed to enable small businesses to get a professional security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive test of your network from beyond your firewall to determine potential weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a system scan from a secure computer inside your firewall to uncover the risk to inside attacks. Both security inventory services are set up and run from a protected remote site.
Online Technical Support SCCM 2016 Primary Site
Configuration Manager 2016 Support Outsourcing
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health monitoring, enables safe end-user self service, and delivers a single point of control for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help you with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Remote Access Setup and Support
Cisco Virtual Private Network Help and Support
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to expand with your growing business needs. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive line of products aimed at preventing information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, permissions, and accounting from a graphical Web interface.
IT Outsourcing Services Services
Consulting Services Full Service Outsourcing
Progent is structured to deliver comprehensive remote consulting for all major technical areas common to small company information networks and allows you to outsource a variety of vital, on-demand support services such as a temporary CIO to provide senior-level planning and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for critical projects such as office moves orOS migrations, Cisco-certified consultants for designing high-performance and reliable infrastructure, security engineers to ensure information protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair business application programs.
Meraki Access Point Management IT Consultants
Integration Services Meraki Wave 2 AP
Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support to assist organizations of all sizes to design, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or device.
Microsoft Windows 8.1 Consultancy
Networking Companies Windows 8.1 Migration
Windows 8.1 is designed to run on computers ranging from smart phones and slates to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and signature live tiles user interface, provide a wide range of advantages for companies who understand how to exploit them. Progent's Windows consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's many new and enhanced technologies.
Help and Support Citrix XenServer Security
ProSight ESP Endpoint Security Remote Consulting
ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.
Microsoft Windows 2000 Remote Support Services
Windows 2000 Server Consultants
Progent's Microsoft-certified Windows Server 2000 experts can provide network help and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting offerings include network design, installation, documentation, local and off-site technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
System Center 2016 Cloud Integration Network Consultants
System Center 2016 Business Continuity Computer Engineer
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced IT service programs, small organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business networks world-class reliability, security, and productivity.
Specialists ProSight DPS Hybrid Cloud Backup Services
Professionals Remote Data Backup and Restore Services
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical information.
At Home Workers Cybersecurity Integration
Teleworker Cybersecurity Technology Consulting Services
Progent can help small and medium-size companies to configure cybersecurity defense systems and deliver mitigation services needed to support work-from-home employees.
Forefront TMG Auditing
Forefront Threat Management Gateway Consulting Services
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for securing the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft-certified ISA Server support professionals can help you plan, rationalize, test, implement, configure and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.
Remote Server Management Consultants
Remote Management Consulting
Remote server management cards offer IT managers full control of a server without the need for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a high-availability company network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical assistance. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Engineers Security Architecture
CISSP-ISSAP Certified Testing
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous examination and significant work with network security architecture. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security consultants can help your business with all aspects of secure network architecture.
Microsoft Access desktop Development Firm
Microsoft Access application development Consulting
Progent can provide economical remote support for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert assistance for application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers custom webinar training for Access application development and DBA services.
24-7 Specialist Server Virtualization
Server Management Engineer
By using virtual server technology, businesses can operate multiple virtual servers on a single physical server. Virtual server technology allows companies to gain all the benefits of server isolation, but without the expense that goes with buying extra server hardware. Virtualization is the critical technology for private clouds, which provide important benefits such as lowering the costs of capital equipment, facilities, and administration while enhancing data protection, network reliability, and disaster recovery. Other useful server management technologies are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you in all areas of server virtualization and management to allow your business to cut expenses and save time.
24-7 Altaro O365 Backup Technical Support
Altaro O365 SharePoint Backup Technical Support Services
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
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