Computer Support for Mid-size Companies
Outsourcing Packages
Datasheets and Outsourcing White Paper
Additional Topics of Interest
SCDPM 2012 Deduplication Consulting Services
SCDPM 2012 and SharePoint Setup and Support
Progent's Microsoft-certified consultants can provide online or in-person support to help businesses of all sizes to plan, implement, administer, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers as-needed support for fixing especially challenging problems, or comprehensive project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Technology Consulting Retail Management System
ERP Integration Companies
In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training classes customized to meet your specific requirements. Progent's experts also can help you build and maintain a secure, robust network infrastructure to support your ERP, MRP and accounting applications.
Network Health Check Consulting Services
IT Infrastructure Asset Report Professionals
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner and more secure AD implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, better compliance with information security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and less downtime.
Shared Help Desk Online Support
Extended Service Desk Online Help
Progent's Network Contact Center Outsourcing Services for desktop technical support are designed especially for small businesses who require immediate availability of a Help Desk Call Center with expert telephone support and effective escalation options but who have to operate within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Emergency Microsoft Denali Integration Support
Best SQL Server 2012 AlwaysOn Network Engineer
Progent can provide the support of certified consultants as well as seasoned database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Call Desk Sharing Support Services
Virtual Call Desk IT Consulting
Progent's Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's roster of veteran technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, responsibility, progress tracking, and metrics.
Cisco Planning Security Consulting Firm
Top Quality Cisco Firewall Networking Consultant
Progent can help you to deploy Cisco's infrastructure technology to build a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including resource consolidation, security and compliance, manageability, uptime, and recoverability.
Microsoft Exchange 2013 Compliance IT Consultants
Network Consulting Exchange 2013 Collaboration
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Exchange Server 2013.
ProSight Email Zero Hour Protection Consultant
Email Polymorphic Virus Protection Services
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
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Cybersecurity Assessment Engineers
Consultancy Computer Security Assessment
Progent offers special security service bundles designed to provide larger institutions an impartial and thorough network security evaluation from a team of premier security engineers. All Progent's network security assessment bundles incorporate a suite of procedures including automated scans from inside and from beyond the network security perimeter, professional analysis of scanned data by accredited security engineers, creation of a report explaining the findings, plus an interactive high-level executive outbrief and a detailed live outbrief for in-house network engineers.
Specialist Radvision Telepresence
Radvision Telepresence Technology Professional
Progent can provide access to a senior specialist with extensive hands-on experience configuring, managing, and upgrading immersive telepresence platforms from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT management group, your ISP, and your video conferencing technology supplier to assist your organization maximize the strategic value of your video conferencing solution.
Microsoft Exchange 2003 Online Support Services
Remote Technical Support Exchange 2003
Progent's Microsoft-certified engineers provide technical support and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting expertise for Exchange 2003 Server include planning, installation, documentation, onsite and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
Internal Cybersecurity Inventory Specialist
Remote Internal Security Inventory Consulting
Progent has put together two low-cost service packages intended to allow small companies to get an impartial network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your IT infrastructure from beyond your firewall to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from a secure machine within your company firewall to assess vulnerabilities to internal assaults. Both security inventory services are set up and run from a secured remote location.
Automated Server Inventory Specialists
Remote Server Management Consultants
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so that any potential issues can be addressed before they can disrupt your business.
Hyper-V 3.0 Server Technical Support Services
Windows Server 2012 R2 Hyper-V Consultant Services
Widows Server 2012 R2 Hyper-V enhances server virtualization in important areas including multitenancy, flexible network infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to install and manage virtual servers to reduce IT costs and improve availability.
WatchGuard Firebox T85 Firewall Security Consultant
WatchGuard Firebox T25 Firewall Firewall Audit
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Meraki MR20 Access Point Support and Setup
Meraki MR53 Access Point IT Consultants
Progent's Cisco Meraki wireless AP consultants provide online and onsite support to assist organizations of all sizes to design, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users regardless of their mobility or computing device.
After Hours Certified Microsoft Partner Tech Support Outsource
24/7 Certified Microsoft Partner Small Business Network Consultants
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company better technical solutions for your IT network.
Linux Setup and Support
Urgent Redhat Linux Remote Support Services
Progent's Linux support experts provide small businesses and developers help with managing and supporting Linux computers that operate with Microsoft-powered networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience offers you an easy one-stop consulting firm to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Work from Home Security Online Technical Support
Work at Home Endpoint Security Consulting
Progent can assist small and medium-size businesses to configure security protection solutions and provide cleanup services for a remote workforce.
Windows 11 and TCP Computer Consultant
Emergency Microsoft Windows 11 Migration Remote Support Services
Progent's Windows 11 consulting experts offer a range of services to support Windows 11 such as Microsoft 365 integration, mobile management and synchronization, teleworker connectivity, data and identity security, centralized provisioning, and Help Desk services.
ProSight Reporting Infrastructure Management Configuration
24-7 ProSight Reporting SentinelOne Remote Network Monitoring Consultants
ProSight Reporting is a growing family of real-time reporting tools created to integrate with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Specialists Windows 2003 Server
Windows 2003 Network Consultant
Progent's certified Windows 2003 Server engineers offer network support and IT consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows Server 2003 migration, configuration, update, and support offerings include network design, deployment, project management, on-site and off-site technical support and repair, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
24/7 ProSight Reporting Network Infrastructure Management Computer Engineer
ProSight Reporting Network Infrastructure Monitoring Onsite Technical Support
ProSight Reporting is a growing suite of real-time reporting tools designed to work with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Supplemental Staffing Technical Support
Supplemental IT Staffing Consultants
Progent's temporary IT staffing services enable organizations to meet sudden increases in demand for IT support personnel without dealing with the costs and hassle that come with identifying and hiring experienced technical help and without increasing your permanent workforce.
Windows Server 2012 R2 Storage Spaces Technical Consultant
Windows Server 2012 R2 Security Technology Consulting
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security plan, automate network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Engineer domain expiration management
ProSight client credential management Consultant
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Consultant Services operations manage 2016
Engineer scom 2016 Nano Server integration
System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for key workloads by offering centralized, cross-platform monitoring of physical and virtual resources deployed across on-premises systems and private and public clouds. Progent's consulting group can provide advanced remote and onsite expertise to help businesses of all sizes to plan, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to Operations Manager 2016 from older versions of Operations Manager or from other monitoring products, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Consultant Services ISA Server
ISA Server Consulting Services
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can assist you to plan, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall security, speed and manageability that your business needs.
Flexential Tampa Colocation Center Consultant Services
Flexential Tampa Internet Data Center Engineer
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a team of network consultants based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran DRBC preparedness experts. Progent can also help your business to plan and implement a migration to the Flexential facility with services such as designing system configuration, specifying hardware components, system configuration and testing, troubleshooting, setting up online network management, and training your network support team.
Office Word for Mac Development Company
Consultants Office Word for Android
Progent's Office Word and Microsoft 365 Word experts offer a wide selection of affordable online consulting services to assist you to manage and troubleshoot your current Microsoft Office Word solution or help you to move to a newer version of Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between different releases of Office Word, integrating Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and online training classes tailored for individuals or groups.
Microsoft Exchange 2003 Online Support Services
Exchange Server 2003 Consultant
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
On-premises Wireless Site Survey Online Support Services
Wi-Fi 6 Wireless Site Survey Online Support
Progent's Wi-Fi site survey services help you to design, install and debug a Wi-Fi LAN optimized for your environment, offering your business a wireless solution that delivers the coverage, speed, density, security, and roaming ability your business needs.
Internal Network Security Scan Consultant Services
Engineer External Security Inventory
Progent offers small organizations a pair of specially designed security evaluation packages that include, for a set price, remotely administered scans of your network security profile which are evaluated by certified information security specialists who interpret the data collected by the scan, present objective evaluations of your existing security vulnerability, and make suggestions for enhancements. Progent offers two complementary security inventory packages for external and internal scanning that are priced to fit the budgetary realities of small companies while delivering enterprise-quality assessments of your network's vulnerability to assault.
Stealth Penetration Testing Security Auditor
Testing Security Penetration Testing
Stealth penetration checking is an important part of any comprehensive network security plan. Progent's security professionals can perform extensive intrusion tests without the knowledge of your organization's internal IT resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly configured and actively observed. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of modern variants of ransomware.
Windows Server Hyper-V 2016 On-site Support
Consultants Windows Server Hyper-V 2016 Private Cloud
Windows Hyper-V 2016 utilizes core technologies initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration strategy, train your IT administration and support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Les Kent has a 35-year history of effective technology integration, executive management, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions during his time as as a network architect, software developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and major corporations.
Failover Clustering Windows 2012 IT Consultants
Consulting Services Microsoft Windows Server 2012 R2 Clusters
Progent's Microsoft-certified failover clustering consultants can help you to assess the benefits of deploying Microsoft Windows Server 2012 clustering to create a powerful high-availability/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of failover clusters.
Online Help Windows 2008 R2
Windows Server 2008 Security Online Technical Support
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, expandability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's network professionals can provide cost-effective online consulting, troubleshooting, and education services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
24-7 CCIE Certified VPN Consultant Services
Cisco VPN IT Consultants
Cisco's security and offsite connectivity technology for small to mid-size companies represent a complete range of easy-to-administer security hardware and software to help safeguard your entire network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your corporate objectives.
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