Network Help for Mid-size Businesses
Co-sourcing Packages
Datasheets and Outsourcing White Paper
Additional Topics of Interest
Windows Server 2022 Hybrid Configuration Online Support Services
Windows Server 2022 Virtual Machine Setup and Support
Progent's certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Mac Office Outlook Classes
Learning macOS
Progent can provide one-on-one training customized for people who want to expand their understanding of the macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online classes for Mac applications.
8800-EX Wireless IP Phone Technology Consulting
Cisco VoIP Phones and CallManager Online Help
Progent's CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
SonicWall Capture ATP Audit
SonicWall TZ Firewall Security Consultant
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design protection into your corporate processes.
Consulting ISSAP Certified
ISSAP Certified Cybersecurity Architecture Professionals
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and extensive experience with information security design. ISSAP consultants have comprehensive understanding of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of architecture security.
Security Threat Bulletins Intrusion Detection
Critical Security Bulletins Cybersecurity Organization
This page includes current information on security threats, fixes, and best practices. Contact Progent if you need help protecting your system against the latest cybersecurity threats.
Microsoft Expert Hybrid cloud integration Consultant Services
Enterprise hybrid cloud integration Consultancy
Progent can provide advanced remote consulting services to help businesses integrate their networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize local IT assets along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than two decades of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Cisco Network Management Upgrade
Cisco Network Management Migration Help
Progent's Cisco-Premier network management consultants can help you to run Cisco's network management utilities alongside a variety of specialized third-party applications to create a comprehensive network management solution to keep your network running reliably, fully utilize limited resources, guard your data, revive quickly from hardware breakdown or deliberate attacks, and enable you to add or reassign network resources sensibly and economically as your business evolves.
Consultancy Egregor ransomware hot line
Dharma ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
After Hours Amazon Web Services enterprise hybrid cloud solutions Development Firms
Amazon S3 backup Programming Firms
Progent can provide affordable remote consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent can provide occasional consulting to help you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.
SMS Server Upgrade Information Technology Consulting
Consultants SMS Upgrade
Progent's Microsoft certified experts offer small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important software rapidly and reliably to specified workers, reduce software costs and stay compliant by understanding usage profiles, enhance Windows security by increasing your knowledge of vulnerability and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and appliance inventory.
Network Engineer PIX Firewall
PIX Firewall Migration Engineer
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine whether to migrate to next generation firewall products from Cisco. Progent's Cisco-certified experts can help you plan and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Microsoft Exchange 2016 Migration Planning Network Consulting
Microsoft Exchange Server 2016 Upgrade Specialists
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
An index of content::
Power View Integration Companies
Microsoft Experts Microsoft Report Builder Integration Companies
Progent can provide online and on premises consulting to help you with any facet of BI reporting ranging from troubleshooting or modernizing applications to designing and deploying a comprehensive BI environment. Progent's BI consultants can help you to support your existing BI system, assist you to migrate databases and applications from a legacy reporting product to a modern solution, and deliver custom online training to meet your individual requirements. Progent's business reporting and analytics professionals offer expertise in all popular BI reporting and visualization tools including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.
24-Hour Consultancy Fully Redundant Network
Cisco Expert Professional Redundant Network
Progent's non-stop inter-site connectivity and 24x7 network infrastructure consultants can help small companies create fault tolerant Interoffice connectivity via redundant networks featuring transparent failover. Progent's CCIE engineers can design and deploy ultra-reliable Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice networking.
Network Management Computer Outsourcing Consultants
Support Company Cisco Network Management
Progent's Cisco-Premier network engineers can assist you to run Cisco's management utilities along with a variety of specialized third-party products to create a comprehensive network management solution in order to keep your environment operating reliably, fully utilize limited resources, protect your data, revive quickly from device breakdown or malicious attacks, and allow you to add or reassign network resources intelligently and affordably as your company grows.
Microsoft Experts Intune Conditional Access Remote Support
On-site Support Microsoft Enterprise Mobility Suite
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic value of adopting Microsoft Intune for managing your mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to configure policies, set up pilot systems to evaluate the appropriateness of Intune for your network, deploy Intune across your enterprise, combine Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.
802.11ac Wireless Remote Support Services
Network Consulting wireless IP phones and Aironet APs
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Radvision XT5000 Services
SCOPIA Video Conferencing Consultancy
Progent offers the expertise of a veteran specialist with years of experience installing, managing, and upgrading telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your ISP, and your telepresence technology supplier to help your organization maximize the business value of your video conferencing solution.
Microsoft Excel for Mac IT Consultants
Computer Consultant Mac Office
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that mix Mac with Windows systems with complete resource sharing, or networks which intentionally restrict sharing between Mac and Windows users.
CISM Security Security Reports Amazon Marketplace Web Service
Amazon Marketplace Web Service programming Developer Firms
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Consulting Support for Network Service Providers Professionals
IT Services for Network Service Firms Engineer
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent arm of your network consulting team.
Small Business Computer Consultants Access to External Support Databases
Server Setup Company-wide Standards for Best Practices
Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional experience, in the trenches of network support, performing a broad range of IT projects for an extensive mix of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support staff. This guarantees that you get not only expert technical help, but also a consultant with field-tested approaches for applying technical knowledge to solve real-world network problems quickly.
Immediate UNIX, Windows Engineers
Windows, UNIX, Solaris Integration
If your office computer system combines UNIX, Linux or Solaris technology with Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your OS platforms to coexist for easy management, seamless information exchange, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance services include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and repair, on-site technical support, and Contact Center support.
Cisco Firesight Support and Setup
Firepower Services Computer Consultants
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of modern security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
MS Certified Midsize Company Consulting Team
MCSE Expert Certified Systems Support Mid-size Company
Progent provides network services for medium size businesses with 100 to 250 network users. The mid-size business or work group has traditionally been an overlooked segment of the market for network consulting expertise. The overhead and service access practices of large third-party support organizations make them too expensive for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently similar to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and 24x7 server monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the small company with enterprise-level support from professional, IT consultants knowledgeable in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for levels of network support appropriate by a mid-size organization without budgeting big-company prices, you need Progent.
SQL Server 2019 Always On Online Support
SQL Server 2019 and Amazon Marketplace Web Service Engineer
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in solution planning and deployment, application programming, database administration, and cybersecurity.
NetApp MetroCluster Troubleshooting Engineers
MetroCluster Management Consulting Services
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites that are as far as 300km apart from each other. Progent's team of seasoned IT experts can help you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering help with procedures like assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to prove adherence with industry standards and government requirements.
Online Technical Support 8800-EX Wireless IP Phone
SPA500 Series IP Phone IT Consultants
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Programming Firm Microsoft 365 Excel Reporting
Microsoft Excel Classes
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to help you to plan, program, test, install, manage, and troubleshoot business applications based on any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to migrate your existing Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various releases of Excel. Progent can provide as-needed help to clients who need a quick solution to a specific issue associated with Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical applications based on Office Excel. Progent's affordable online training for Excel can be customized to meet the needs of individual users or groups.
SQL Server Cluster Support and Help
Support and Integration Zero Downtime Clustered Servers
Progent provides Microsoft Windows Cluster Server expertise to help your organization deploy zero-downtime server clusters that can deliver 24x7 uptime. Windows cluster servers for non-stop systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster Server. By assisting you t plan zero-downtime server clustering environments based on Windows Server 2003 Cluster, Progent's Certified Windows consultants ensure that your fault-tolerant clustered servers are configured to optimize the strategic advantage of your information system.
24-7 Oracle DBA Specialists
Oracle RDBMS Design Firm
Progent offers affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help design, create, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication tools and ASM file/volume manager.
School District Cisco Consultant Services
Cisco School District Cisco Services
Progent has extensive experience delivering a broad range of remote network consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in providing expert remote IT consulting and has delivered IT solutions to organizations in every state. Remote support saves travel expenses and resolves problems faster than on-premises support.
Professional SharePoint
Microsoft SharePoint Server IT Consultants
Progent's Microsoft-certified experts offer small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a central spot for your workers or customers to access, organize, distribute and interact with relevant data, documents, and software and to communicate with one another. It enables faster and better decisions, more effective access across groups and more economical business processes. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and without a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the information they've created in a manner that makes data easy to find, retrieve and re-use.
SQL Server 2012 AlwaysOn Configuration
SQL Server 2012 Reporting Services Online Technical Support
Progent can provide the support of certified consultants and seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and data security consultants to assist you to evaluate the potential benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
ISA 2004 Firewall Specialist
Microsoft ISA Server Technical Support
Progent's certified ISA Server consultants have broad experience creating corporate security designs for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement an installation of ISA Server 2004 that supports your IT security requirements without restricting your productivity.
Private Cloud Hosting Engineer
24 Hour Private Cloud Services Consultancy
Progent's Private Cloud Hosting service provides complete hosting of a small company's production servers in an environment that delivers the highest level of availability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting services are based on proven virtualization techniques that allow small businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Exchange 2016 Upgrade Planning Network Consultant
Technology Consulting Microsoft Exchange Server 2016 Upgrade Planning
Progent can assist you in any and all phases of your migration to Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
CIO Online Help
Chief Information Officer Network Consultants
Progent offers the part-time or temporary assistance of a veteran Chief Information Officer who can offer strategic direction to assist your company select and maintain IT solutions appropriate for your present needs and that can serve as a firm foundation for your future growth. Progent's part-time CIO consulting services offer economic leverage to companies who want to optimize the benefits from their network investment but who are unable or unwilling to add one more executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and application software, Progent is in a unique situation to offer unbiased advice along with advanced technical support for creating information systems that match the particular requirements of your business.
SQL Server 2016 Migration Onsite Technical Support
Immediate SQL Server 2016 Migration Technical Support
SQL Server 2016 offers major enhancements in performance, scale, data security, uptime, mobile computing support, and built-in BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to help businesses of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and SCOM.
CIO Computer Consulting
Part-Time CIO On-site Technical Support
Progent can provide the part-time services of a veteran CIO to provide a broad perspective to help your company pick and support IT solutions appropriate for your present needs and that can be a firm basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide economic advantages to organizations trying to optimize the impact of their IT investment but who are unable or hesitant to take on one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide range and business software, Progent is in an ideal position to offer unbiased recommendations along with advanced technical help for developing information solutions that match the special requirements of your business.
NetApp MetroCluster Consultancy
NetApp MetroCluster Disk Pools Professional
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently following leading practices.
Development Company Power BI Premium
Power BI Mobile Apps Contract Programming
Progent's Power BI consultants can assist you to plan, deploy, manage, update or debug your Power BI solution. Progent's database experts can assist you to organize your target data for Power BI reports and dashboards. Progent can assist you build and administer a local, cloud, or hybrid network model for Power BI.
64-bit Computing Technology Professional
64-bit Processing Professionals
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit programs that you want to keep as well as the new 64-bit editions of software you wish to install.
IT Outsourcing Advantages Article
IT Outsourcing Example Whitepaper
Progent's IT outsourcing services offer budget-friendly network support for medium-size companies. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or building an on-line business application, outsourcing your network technical services can smooth out expenses and minimize uncertainties, permitting IT support expenses to increase in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network foundation for your critical Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Cisco and Microsoft Certified Expert Consultant Services Database Development
Database DBA On-site Support
Progent's certified database developers can provide small and midsize businesses online DBA and programming services for leading database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include software installation and configuration, application architecture and programming, administration services, replication solutions, capacity planning, tuning, data migration, information security, backup/restore options, troubleshooting, and webinar training.
Extended Call Center Professional
Technical Consultant Co-managed Heldesk
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
ProSight Reporting Remote Infrastructure Monitoring Support and Setup
ProSight Reporting ConnectWise Manage Ticketing Configuration
ProSight Reporting is a growing line of real-time reporting utilities created to work with the industry's leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Design Firms FRx Reports
Microsoft Development Companies SSIS
Progent can provide remote and on premises expertise to assist you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI consultants can assist your company to maintain your existing reporting system, assist you to upgrade databases and applications from a legacy reporting platform to a modern one, and deliver as-needed remote training to meet your specific requirements. Progent's business reporting and analytics consultants can provide expertise in all popular business analytics reporting platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Open Now Project Planning Support and Help
Network Specialists Remote Branch Office
For large businesses, Progent can leverage internal network support staffs by providing world-class background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a seamless nearby supplement of enterprise network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project planning, and top-level support for multiple location network environments based on Enterprise Windows 2003. Progent can offer field consultants and technicians to assist with a campus relocation or branch move, or a system designer to help with setting up or utilizing an Internet Data Center or co-location site.
ProSight Remote Network Infrastructure Monitoring Online Help
Network Performance Analysis Professionals
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their networking hardware such as routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance issues.
Remote Technical Support Internet Security and Acceleration Server
Microsoft Expert Integration ISA 2004 Enterprise Edition Server
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small company design and deploy an installation of ISA Server 2004 that meets your information security requirements without restricting your productivity.
Microsoft 365 IDFix Computer Consulting
Exchange admin center Support and Help
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated Exchange components to reduce hardware expense and management hassle. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, design a solution that aligns with your functional requirements and IT budget, carry out an efficient move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT staff and end users, and provide as-needed consulting and troubleshooting.
24/7 Exchange 2019 MCDB Cache Support
Microsoft Certified Expert Exchange 2019 M365 Integration Professional
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Microsoft Financial Software Specialists
Microsoft Dynamics GP Outsourcing
Microsoft Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that integrates data and processes throughout your company, communicates easily with other applications, and brings together employees, clients and vendors regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
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