Additional Topics of Interest

Remote Support Services Data Center Colocation
Colo Computer Consultants

Colocation sites make it possible for businesses to share enterprise-class facilities for housing computer equipment that runs critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy including selecting and moving to a colo facility, designing network topology, specifying required equipment, on-site and on-line troubleshooting, setting up offsite network management, and education your support staff.

Technical Support Windows Server 2012R2 Multitenancy
Remote Troubleshooting Windows Server 2012 R2 Virtual Fibre Channel

Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.

24 Hour Integration VoIP Phones
On-site Support 7800 Series IP Phone

Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST systems for survivability.

Computer Consultant Jabber and Webex
Jabber and VPN Support Outsourcing

Progent's Cisco Jabber consultants offer online or on-premises expertise to assist organizations of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for all the technologies that make up creating a cohesive Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.

IT Outsourcing Specialists
CIO Outsourcing Consulting Services

Progent is structured to provide comprehensive online consulting for all major technical areas associated with today’s small business IT systems and offers a variety of vital, as-needed services including a part-time CIO to offer advanced planning and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for major initiatives such as site relocations oroperating system upgrades, connectivity experts for designing fast and robust network infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or repair business application programs.

24/7 Linux Online Network Outsource
Linux RedHat Remote Consultant

Progent offers nationwide online phone support and consulting services for companies that run networks based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Remote technical support provides maximum return for your information technology budget by protecting user productivity and shortening the hours charged for computer analysis and repair. Advanced online support tools and experienced technicians and engineers combine to enable Progent to solve most IT problems without squandering time and money by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP certified security professionals to help with the most challenging system issues.

Security Penetration Testing Security Consultant
Security Penetration Testing Security Contractor

Stealth penetration testing is a key part of any comprehensive IT system security strategy. Progent’s security professionals can perform extensive intrusion tests without the awareness of your company's internal network support staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event history monitoring are correctly set up and actively observed.

Remote Dynamics GP 2015 Excel Reports Developer Firms
After Hours Dynamics GP 2015 R2 Integration Professional

Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with popular smart phones and tablets, allows one-time sign-on with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to resolve the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.

Immediate Veritas Firewall Configure
ISSAP Cybersecurity Group

For smaller businesses, network security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The largest biggest institutions have been breached, and the top cloud services have occasionally been knocked out. It looks as though there's nowhere to hide. Progent makes it affordable for small and midsize companies to implement vital security tasks successfully by providing the benefit of billable time to the closest minute with no minimum charge for remote help. You can have the help of a world-class computer consultant to provide precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a comprehensive security plan.

Fortinet 3000 Series Firewalls IT Services
Remote Troubleshooting Fortinet 3000 Series Firewalls

Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to safeguard all your digital resources at the network perimeter, within the data center core, at branches, and in the cloud.

SCOM 2016 Integration Support
24/7 System Center 2016 and Exchange Online Integration Technology Consulting

Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced network support packages, small and midsize organizations can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks world-class reliability, protection, and productivity.