Computer Support for Medium-size Businesses
Outsourced Services Programs
Datasheets and Outsourcing White Paper
Additional Topics of Interest
24x7 Expert Microsoft Certified Technology Consulting System Center 2016 Disaster Recovery
Microsoft System Center 2016 Specialist
Progent has over a decade of background configuring, and supporting the core platforms included with Microsoft System Center and can assist you to plan, install, manage, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can help you to upgrade to the latest version of System Center from an older one or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, centralized management, security and compliance, plus datacenter and critical application performance monitoring.
Service Reporting Support Outsourcing
Services Documentation Support
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service organizations who provide minimal documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation sent by each consultant to each client. The practice of documenting and organizing support records results in more efficient support and avoids a slew of common misfortunes such as when a service client is virtually held captive to a consultant who won’t release the keys to the kingdom.
ProSight Virtual Server Private Cloud Hosting Engineers
Engineer ProSight VM Hosting
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of benefits such as lower capital costs, savings on operational expense, better executive focus, enterprise-class protection, greater availability, and regulatory compliance.
VMM Management Server Integration Services
SCVMM Integration Services
Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to migrate from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get maximum business value.
Contract Contract Network Consultants
Job Openings Cisco CCIE
Progent is seeking a range of full-time workers including motivated MCSEs; system experts who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless networking, high-availability environments, disaster recovery planning, data preservation, and VMware technology. We are also looking for workstation support experts, remote service professionals, and CISSP or CISA certified security professionals. Progent is also hiring veteran managers and administrators able to operate efficiently in Progent's high-growth, virtual office model. Progent works with freelance consultants with proven knowledge and working experience in important IT topics beyond Progent's main technical focus. Our Experts Team includes freelance consultants who offer consulting and programming support for line-of-business applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or can provide world-class skills in areas like telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by us cooperate with our in-house consultants to provide end-to-end IT services for small business networks.
Emergency Microsoft Excel for Mac Support
Visual Basic for Applications for Mac IT Services
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that combine Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows users.
Computer Virus Forensics On-site Technical Support
24x7x365 ProSight Behavior-based Virus Detection Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.
IT Consultants Exchange Online Archiving
Office 365 integration with on-premises environments Online Help
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Altaro Office 365 Teams Chat Backup Remote Support
Altaro Office 365 SharePoint Backup Professional
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro O365 Backup to protect your O365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
24x7 New Hampshire Computer Network Support Companies
Remote Support Computer Consulting Companies
Progent’s Technical Response Center (TRC) provides affordable national extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 phone help and online direct network connection to isolate and resolve network problems rapidly and affordably.
Engineer Microsoft Skype for Business Presence
Skype for Business 2015 Consulting
Progent's consultants can provide remote and on-premises expertise for organizations of any size to evaluate the benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems like Cisco UC. Progent's certified information security experts can help you create and validate a security environment for your Skype for Business solution that is compliant with government and industry requirements.
SQL Server 2017 and Windows Server 2012 R2 Support and Setup
SQL Server 2017 OLTP Computer Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from as-needed architecture review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and within budget.
Palo Alto Networks App-ID Technical Support Services
Palo Alto Networks PA-800 Series Firewalls Evaluation
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity ecosystem that extends across your data center and cloud-based resources and protects all users at any location with any device.
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Cisco wireless controller Onsite Technical Support
Remote Consulting 802.11ac
Progent’s Wireless Consulting Services provide a convenient, affordable way for companies of any size to integrate, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Solaris with Windows Consulting
Windows and Solaris Consultants
Progent can help you to plan and implement an efficient migration from a UNIX-powered IT environment to a network powered by Windows and suited for running Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your information and minimize productivity disruption by developing an efficient migration strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current environment, migration strategy and testing, MS Exchange migration services, data and application transition, and server and storage transition and economization.
network asset documentation management Consulting Services
Emergency password management system Consultant Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it.
Risk Assessment Remote Troubleshooting
Microsoft and Cisco Certified Expert Technical Consultant CRISC Certified
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, zero-downtime network architecture that addresses reliability issues covering a broad array of network technologies and procedures.
Cisco Experts Catalyst 9117 Access Point Technical Support
Catalyst Wi-Fi 6 AP Security Online Support
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Access Point consultants offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
Offsite Managed Data Backup/Recovery Services Technical Support Services
ProSight ECHO Data Backup and Restore Services Consultant Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data.
MCSE Expert Certified Network Consulting Hybrid Office 365 and Exchange
Office 365 PST migration Computer Engineer
Progent can assist you to understand the many subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.
Fault Tolerant Data Center Consulting Services
Emergency Fault Tolerant Data Center Computer Consultants
Progent's Data Center engineers can help you select high availability data centers that match the specific needs of your business. High availability off-site data centers are especially attractive to small organizations because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small organizations. Progent is ready to help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.
macOS IT Manager
Mac Phone-based Consult
Progent provides national online technical support and troubleshooting services for businesses who run macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a variety of IT services such as desktop support, upgrading to the most recent version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online technical support provides maximum return for your information technology budget by preserving user efficiency and shortening the hours charged for computer repair services. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to handle most network problems without squandering time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or via a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security professionals to help with the most difficult system problems.
24-Hour MCSE Expert Certified Professional Exchange 2007 Edge Server
Microsoft Exchange Support and Integration
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server.
Consult Egregor ransomware recovery
Top Dharma ransomware recovery Consultant
Progent's ransomware experts can assist your business to assess your ransomware defenses, monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
External Security Inventory Specialists
Security Inventory Professional
Progent has put together two ultra-affordable service packages designed to enable small businesses to receive an impartial network security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive examination of your network from beyond your company firewall to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a network scan from an authorized machine inside your company firewall to assess your exposure to inside attacks. The two security inventory packages are configured and executed from a protected external site.
System Consultants Microsoft
Microsoft Office Software Consultants
Progent’s computer outsourcing support offerings for small companies feature designing Server 2003, .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, resolving chronic integration problems, and creating a comprehensive security strategy. Progent can help you maximize network availability and performance via zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also offers special project help for large-scale upgrades and can assist with needs assessment, product identification, BOM production, vendor selection, procurement coordination, and full documentation. Progent’s computer outsourcing service also includes training for office productivity products such as Office XP.
Windows Server Update Services Engineers
Windows Server Update Services Consultant
Microsoft Windows Server Update Services enables network managers to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT personnel can completely and effortlessly manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up user's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Top Rated Consultant Office 365 and Apple iOS
Office 365 PST migration Onsite Technical Support
Microsoft Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other Exchange infrastructure to reduce hardware costs and administrative hassle. You can use Office 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and IT budget, carry out an efficient move from your existing Exchange system to one that includes Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Fault Tolerant Server Clustering IT Services
High-Availability Clustered Servers Network Consultants
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your company implement zero-downtime server clusters that can deliver 24x7 uptime. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By assisting you t build non-stop server clustering environments powered by Microsoft Windows Clustered Server 2003, Progent’s Premier Windows professionals ensure that your fault-tolerant clustered servers are configured to maximize the competitive advantage of your IT network.
Windows Server 2016 Load Balancing Consulting
Windows Server 2016 Fault Domains Outsourcing
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Top Ranked Citrix Receiver On-site Technical Support
Citrix Desktop Studio Computer Consulting
Citrix has developed a powerful family of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the business advantages of Citrix virtualization products and show you how to plan, test, implement, optimize, and maintain Citrix solutions.
Internet Data Center Professionals
24/7 High-Availability Data Center On-site Support
Progent's Data Center engineers can help you find high availability data centers that meet the specific needs of your business. Fault tolerant co-location sites are particularly appealing to small businesses due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a minimum degree of fault tolerance is too expensive for most small businesses. Progent can help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of engineering and support services.
NetApp MetroCluster Professional
Consulting Services NetApp MetroCluster Design
Progent can provide enterprise customers the services of a certified NetApp consultant for remote or on-premises support for NetApp's complete line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following leading practices.
IT Consultants Teleworker Services
Remote Workers Computer Consultants
Progent has two decades of background assisting small and medium-size companies to plan, deploy, tune, administer, and troubleshoot IT networks that support an at-home workforce.
Consult Windows and UNIX
Solaris with Windows Engineer
Progent's UNIX family consulting experts provide small and mid-size businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience offers you a convenient one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
24 Hour ProSight ESP Ransomware Defense Consulting
Consult ProSight Virtual Machine Security
ProSight Enhanced Security Protection services offer affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
24-7 Azure Active Directory Support and Setup
Windows Active Directory Domain Services IT Services
Progent’s consultants can assist you to design and implement a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD Domain Services and Azure AD Connect to unify identity management for both onsite and Azure resources.
Systems Management Server 2003 Configuration
SMS Upgrade Support and Help
Progent’s Microsoft certified experts offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software rapidly and reliably to specified users, lower product costs and adhere to licensing agreements by understanding patterns of usage, improve Windows protection by increasing your knowledge of weak points and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the administrative functions incorporated into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including software and hardware inventory.
IT Services SQL Server 2014 Backup Encryption
SQL Server 2014 Delayed Durability Consultant
Microsoft SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as system design, configuration, management, remediation, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 deployment.
SCOM 2012 Fabric Monitoring Technical Support
24-7 SCOM 2012 Remote Support
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Meraki Access Point Security Remote Consulting
Configuration Meraki 802.11ac AP
Progent's Meraki wireless AP consultants provide remote and on-premises support to help businesses of any size to design, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers identical access, performance, security, manageability and uptime for wired and wireless users regardless of their mobility or device.
Support Services Wireless Site Survey
IT Consultants 802.11x Wi-Fi Site Survey
Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi network optimized for your environment, offering your business a WLAN that has the coverage, speed, density, data protection, and hand-off capability your business requires.
Wireless LAN Network Engineer
Wi-Fi Online Technical Support
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to deploy, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Specialists Infor SyteLine CloudSuite Customer Portal
Consultants Infor SyteLine CloudSuite Doc Trak
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing and service organizations to manage supply chains and improve the efficiency of key business processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration.
24-7 Microsoft SUS Professionals
Setup and Support Microsoft Software Update Services
Microsoft Windows Server Update Services allows information technology managers to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Excel for Mac PivotTables Technical Support
Consultant Services Office for Mac
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular business applications. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for networks that mix Mac with Windows computers with extensive resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows users.
NetApp MetroCluster Engineers
NetApp MetroCluster Troubleshooting Technology Professional
Progent can provide enterprise customers the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably following best practices.
Microsoft Exchange 2016 Upgrade Consultant
Microsoft Certified Expert Exchange 2016 Migration Planning Troubleshooting
Progent can assist you in all facets of your upgrade to Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Windows 8.1 Migration Troubleshooting
Windows 8.1 Training Computer Engineer
Windows 8.1 is designed to run on devices from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, including its touchscreen interface and signature tile GUI, provide a broad range of benefits for companies who know how to exploit them. Progent's Microsoft-certified consultants can help bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum business advantage from the product's various new and enhanced technologies.
Windows Server 2016 Virtual Machine Load Balancing Consulting Services
Windows Server 2016 PowerShell Support Outsourcing
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Nagios for Linux Consultant Services
Linux Network Monitoring On-site Technical Support
Network monitoring commonly entails observing a system's resource usage to help identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be used to observe multi-OS environments where Linux and Windows coexist. Progent's network integration consultants can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting professionals provide small companies and developers help with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based technology.
Professional Hyper-V 2016 Containers
Hyper-V 2016 Failover Clusters Online Support Services
Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-based or hybrid installation, develop and execute a smooth upgrade strategy, educate your IT management and technical support personnel, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers maximum business value.
Windows Server Essentials Client Computer Backup Consultants
Microsoft Certified Partner Windows Server Essentials Migration Consultancy
Microsoft Windows Server Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional physical on-premises datacenter to the modern hybrid computing paradigm that includes local and cloud-hosted resources. Progent's consultants can provide budget-friendly remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud design for your computing environment. Progent offers comprehensive project management to help you plan and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting, technical support, and customized training.
Engineer Office Word 2007
Office Word 2007 Professional
Progent's Office Word and Office 365 Word consultants can provide a wide selection of affordable remote consulting services to help your organization to manage and troubleshoot your existing Microsoft Word environment or help you to move to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between various versions of Office Word, interfacing Word with other Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, smart phone synchronization, and remote training customized for individuals or groups.
24x7 Outsourcing Automatic Network Topology Diagrams
ProSight Infrastructure Management IT Consultant
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and debug their networking appliances such as routers, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need critical updates, or resolving performance problems.
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