Microsoft Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade solution featuring advanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, increased individual productivity, and stronger intellectual property security. Microsoft Office Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and onsite support and troubleshooting services for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient migration that will add business value to your information network
Progent can help you to utilize Cisco's infrastructure products to create a robust foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in vital areas including hardware utilization, security and compliance, manageability, availability, and recoverability.
Progentís Technical Response Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals offer phone help and remote direct computer access to isolate and resolve network problems quickly and affordably. The breadth of IT experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult problems to appropriate experts as required.
Progentís team of expert software programmers, relational database designers, and project managers can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering relational database architects and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional applications like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers expertise with multiple web development tools and can help businesses to create, expand, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
Progent is convinced that a well designed and implemented information system can be a pivotal piece for accelerating a firm's success, and we apply this belief in our own network environment. We have created a zero-downtime virtual office network that allows Progent's in-house consultants and certified contractors to deliver fast and effective support, collaborate easily on challenging jobs, and gain from career and personal growth from acting as a member of a dynamic company ethos of personal drive and independence.
Progent offers nationwide remote help and troubleshooting services for companies that run UNIX or Linux environments or whose IT systems include a mix of UNIX and Microsoft products. Remote network consulting provides maximum leverage for your information technology dollar by protecting user efficiency and limiting the time billed for computer repair services. Sophisticated remote access tools and experienced technicians and engineers allow Progent to solve most network problems without squandering time and money by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist you with the toughest network problems.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company more complete technical solutions for your information network.
Colocation data centers allow companies to share enterprise-class facilities for hosting network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your company with all facets of your colocation strategy such as selecting and migrating to a colo facility, creating system topology, specifying required equipment, on-site and on-line maintenance, setting up online system administration, and training your support staff.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to fix serious issues detected by System Center 2012 Operations Manager.
Before Progentís MOM-based solution, network problems were handled reactively, once users complained about them. With the benefit of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate system issues before they grow to be serious enough to impact network availability. Because of MOM, Progent can deal with looming problems before customers know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class availability, safety and productivity.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Power BI consultants can help you to design, deploy, maintain, update or debug your Power BI business analytics solution. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can help you implement and administer an on-premises, cloud based, or hybrid environment for Power BI.
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the value of Exchange Server 2010 for your company and can assist you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your productivity, cutting the cost of hardware and service, simplifying administration, and consolidating your key communications platforms.
Progent's certified SonicWall firewall experts can help you integrate, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your business operations.
Progentís Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, teams and data. SharePoint Server provides a central location for your workers or clients to access, manage, share and manipulate useful information, documents, and software and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, clients, teams and projects with the knowledge theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can assist your organization to support your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's Sun Solaris platform support experts offer small companies and developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide range of expertise provides you with a convenient one-stop source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises consulting, application development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless intranet solution.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to gain the full benefits of bringing smart traffic control to their IT infrastructures. Cisco's switching technology allows you to enable features that make your network infrastructure sufficiently robust to handle time-critical requirements, expandable to facilitate growth, secure enough to guard restricted data, and capable of prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISSP certified security consultants can show you how to develop a strategic security plan and configure Cisco Catalyst switches so they help enforce your security strategy. Catalyst switching products that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your business is too small to purchase for a standard Postini license, you can still get access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard anti-spam and anti-virus aggregation offering. Progentís certified email security professionals can help you devise an email safety plan that features spam filtering and anti-virus technologies and policies.
Progentís National Support Center provides national remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support experts offer phone help and remote secure network connection to isolate and resolve network problems rapidly and economically. The scope of IT experience represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest problems to competent experts as needed.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
If you have a small business IT system with 10 to 50 network users, Progent's IT outsourcing services free your organization from over-reliance on single independent service provider while giving you cost-effective and reliable access to enterprise-class technical support. By delivering network support help when you need it, offering advanced expertise for key applications, delivering unique services such as 24x7 server monitoring, and billing only for services you use, Progent offers you an economical way for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small organizations to create and maintain a reliable and secure IT network and to have quick access to the experienced help ordinarily restricted to enterprises who can support a large internal IT group.
Progent provides nationwide remote technical support and consulting services for companies that run environments powered by variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum return for your IT dollar by protecting client productivity and limiting the time billed for network analysis and repair. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist with the most challenging network issues.
For medium-size businesses looking for IT support, Progent offers a variety of options including on-site help, on-line assistance, phone-based Help Desk, round-the-clock support with remote system monitoring, temporary staff augmentation, site relocation services, software development, and professional consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent provides expert in-person support for fixing network issues rapidly and affordably.
Progent can show you how to plan, deploy, manage, and troubleshoot an efficient Wi-Fi network architecture, recommend sensible technology, and configure wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a complete 802.11ac wireless network security plan that is well aligned with the security plan for your overall corporate network.
Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and offer affordable online or on-premises expertise to assist businesses to migrate efficiently to an advanced unified communications network that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
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Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact your business.
Progent can assist your business to plan and implement a smooth migration from a Solaris-powered IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can show you how to preserve your information and minimize productivity disruption by developing an efficient transition plan that preserves your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of current infrastructure, transition planning and validation, MS Exchange migration support, data and application porting, and server and storage migration and economization.
Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support offerings include network design, installation, project management, on-site and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
If you want to update your production web site, build internal websites for applications such as human resources or employee education, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to build and manage a secure, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more thoroughly, transforming uncooked data into valuable insights into your business.
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, optimize and debug their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that need important updates, or isolating performance problems.
Progent can help you to understand the many subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent's certified Windows Server 2003 engineers offer computer help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 migration, integration, update, and support offerings include system design, installation, project management, in-person and remote technical support and repair, Call Center outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and fixes and can produce reports to confirm full service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to design, configure, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.
For small and midsize companies, computer security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems as though there's no place to hide. Progent makes it affordable for smaller organizations to carry out vital security tasks successfully by offering the advantage of billed time to the closest minute without any minimum billing for remote support. This means you can have access to a world-class information expert to provide just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security strategy.