Affordable Network Help from Microsoft Qualified Experts for Companies in Overland Park, FL
By offering world-class support whenever you require it, providing specialized expertise for key applications, providing high-value services like virtual server hosting, billing only for services delivered, and charging no setup fees or retainers for standard services, Progent enables your company to maximize the business value of your It system and reduce service costs. Progent appreciates that network security, dependability, and performance are as critical to small companies as to major enterprises but that smaller companies don't have the leverage to spend aggressively in computer networks and in-house support staffs. Progent's fundamental value proposition is that no IT consulting organization can match Progent's ability to deliver the IT support expertise your company requires when you require it and at prices you can afford.

For mid-size and large companies, Progent offers co-sourcing and project management services to add to the skills of your in-house network support staff. Co-sourcing can cut costs and help meet schedules for major projects like software design and development, disaster recover/business continuity preparedness, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer the services of accredited experts to help your business to design and implement a sensible cloud strategy.

Core Technical Areas Serviced by Progent for Overland Park, Florida Businesses
A Microsoft-certified Partner IT service firm with a large team of Cisco qualified CCIE networking experts and Apple accredited consultants, Progent provides urgent assistance and low-cost remote consulting to Overland Park, FL businesses for a wide array of computer technologies such as:

Support Delivery Options for Overland Park, Florida Companies
Progent has a selection of alternatives for providing small and midsize businesses and local governments with affordable computer services for technical support, system architecture, hosting services, and IT administration. Progent's model for delivering network support services is built on the Help Desk operational structure common to big IT support organizations. Progent's Helpdesk Service Mechanism promotes fast support, comprehensive activity records, reliable follow-up, and strict expense control across a range of network service delivery modes that include remote troubleshooting, onsite help, high-end consulting, plus server hosting.

  • Online Service
    Progentís Technical Response Center provides urgent and routine remote support for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the United States and globally. Progent's seasoned support professionals can help clients to troubleshoot and fix network issues without the expense or time loss of travel for onsite support visits. The experience of Progent's IT consultants makes it possible to resolve most network issues rapidly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a convenient, web-accessible signup procedure for new clients to address emergency network problems and Progent bills by the minute with no sign-up charges or minimums, so you pay only for the assistance you receive. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-certified MCSE consultants, and CISA-certified security professionals. Find out additional details concerning Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent provides on-site technical support for signed-up customers in larger cities in the United States. Progent's on-site service technicians can work in conjunction with Progent's online service experts to deliver small companies the best of both worlds: hands-on service professionals when you need them as well as the on-line expertise of Progent's seasoned team of network engineers, security specialists, and business software programmers. The response time for in-person service calls is typically less than 24 hours. There is no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more concerning how to register for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Helpdesk Services are designed for all businesses and local governments who require prompt and dependable support from a professional Helpdesk with efficient telephone assistance, online repair capability, and enough technical depth for all needed escalation. Because smaller businesses usually have tight IT funds and can provide little executive bandwidth for handling IT support, Progent's Contact Center Outsourcing Services could be the most efficient option to make sure that small business information systems stay productive. Read more about Progent's Contact Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small businesses affordable access to enterprise-class consultants who can provide assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, network security engineering, high availability it system design, virtual server solutions, plus configuration, programming and support for business software such as accounting, ERP and MRP, reporting, sales automation, and office productivity suites. Progent can provide assistance with one-shot projects including site moves and major software upgrades, extended projects like management information application programming and support, relational database software programming and administration support, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and system management, or emergency response like disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for key business applications such as Exchange Server and SQL Server to provide small companies with greater levels of reliability, protection, and performance than is possible using the type of in-house data center that is practical for most small and midsize businesses. Since Progent uses the same facilities that host the equipment of many of the planet's biggest information technology companies, Progent can eliminate the cost of creating and maintaining the infrastructure required for enterprise-class cooling, electrical backup, and redundant Internet access. For hosted applications, Progent can also make sure that upgrades and revisions stay current, protection and performance is constantly monitored, and systems and data files are regularly backed up and available for complete and rapid restoration. Learn additional information about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small company's production servers in an environment that not only provides the highest degree of availability and expandability but that is in addition simple for customers to transfer to another service firm or to move in-house when your circumstance warrants it. Progent's Private Cloud hosting is built around tested virtual server technologies that permit businesses with multi-vendor environments to save significantly on the costs of capital equipment, system maintenance, and IT management while achieving world-class dependability and an unparalleled level of vendor options. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally administered service, can handle the mixed- OS and non- standardized networks typical of small businesses, and keeps control of the software licenses in the customer's possession so that migrating to a different virtualized host is fast, safe, and inexpensive. This avoids ending up a captive to a single hosting service while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote support services to help businesses of all sizes connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine local IT assets along with cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's affordable ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including filtering, detection, containment, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, optimize and debug their networking hardware such as switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top data security companies to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your company's ability either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup system that meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Choice for Overland Park, Florida Businesses
Progent's staff size, breadth and depth of technical skill, and familiarity with corporate network consulting enable small and midsize businesses to sidestep the pitfalls associated with excessive reliance on small support firms or independent engineers.

Working with Progent allows your company to:

  • Prevent Over Dependence on Individual Support Consultants
    For IT support, small businesses often depend excessively on independent engineers. Although individual support engineers have lower expenses than more substantial IT service organizations and can typically bill apparently lower rates, individuals are occasionally spread too thin to respond rapidly to critical problems. If a freelance consultant is occupied with another client, ill, on travelling, or in class, the absence of replacement personnel may force your company to go without assistance in case of a crisis. As your small business grows, system unavailability or difficulties with critical programs get more costly. The money you believed you were saving on a freelancer can evaporate quickly because of lower output. Also, when independent consultants confront unfamiliar technologies, the lack of a large engineering group to count on for help requires them to train with the meter running while your company ends up footing the costs for their ongoing education.

  • Have Access to Certified Professionals in Complex Network Solutions
    The majority of small support firms or freelance consultants specializing in small company IT consulting are capable of delivering routine solutions but lack the experience to deal efficiently with complex IT configurations with mixed operating systems, many sites, Voice over IP implementations, mobile workforces, interconnected accounting and operational applications, eCommerce, and specialized business applications. Progent's experience with worldwide enterprises and Progent's extensive staff of specialists can benefit your company because enterprise networks are characteristically complicated, support problems require in-depth knowledge in many technical areas, and reaching a high degree of stability, availability, and protection calls for enterprise-proven leading practices.

  • Build a Firm Foundation for Seamless Growth
    Small companies typically begin with a network implemented on a shoestring budget. Lacking a solid basis, a series of improvised repairs commonly get piled on top of a weak structure. As a business grows, stability and expandability problems can undermine the success of the organization. Such networks require proper assessment, smart business planning, and broad-based expertise to migrate to an IT infrastructure that will act as the reliable foundation to handle critical business needs and support downstream growth.

  • Work with Solution Consultants, Not Resellers
    Smaller companies require guidance and education to navigate through an increasingly complicated maze of technology options offered for enabling business growth and improving efficiency. They do not need a network consultant or service firm that tries to sell them products. Progent eliminates conflicted motives by not selling any products. Progent provides consulting and services only. This allows Progent to align consulting services with the genuine needs of clients. Mixing IT consulting and product selling can result in a conflict where the recommended solution is based on a predetermined vendor instead of being based on the true requirements of a small business.

Contact Progent
In case your Overland Park, Florida business wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Network Support
For immediate remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

© 2002- 2019 Progent Corporation. All rights reserved.

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