Low-cost Network Tech Support from Microsoft and Cisco certified Professionals for Companies in Overland Park, KS
By delivering world-class support whenever you require it, making available in-depth expertise for critical applications, providing high-value services like virtual data center hosting, invoicing only for services you receive, and requiring no sign-up or retainer fees for standard services, Progent enables your company to increase the competitive value of your It network and reduce support expenses. Progent appreciates that network security, dependability, and performance are as critical to small companies as to major corporations but that smaller companies lack the leverage to invest aggressively in information networks and internal support staffs. Progent's fundamental competitive advantage is that no IT consulting firm can match Progent's ability to provide the network support expertise your company requires when you require it and at prices you can afford.

For larger businesses, Progent can provide co-sourcing services to add to the technical skills of your in-house IT support group. This can save money and help meet schedules for major projects like software development, disaster recovery planning, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer access to certified consultants to help your company to plan and implement a sensible cloud strategy.

Primary Technologies Serviced by Progent for Overland Park, Kansas Business Networks
As a Microsoft-certified Partner IT service company with a world-class team of Cisco CCIE network infrastructure consultants and Apple Computer accredited engineers, Progent offers emergency troubleshooting and affordable remote consulting to Overland Park, KS businesses for a wide range of computer technologies including:

Support Delivery Options Available for Overland Park, Kansas Companies
Progent has a selection of alternatives for providing small and midsize companies with cost-effective IT services for technical support, system architecture, hosting services, and IT management. Progent's model for providing IT support is built on the Call Center operational structure familiar to big IT support groups. Progent's Help Desk Service Mechanism ensures rapid support, thorough service records, consistent follow-up, and tight cost control across an array of network support delivery alternatives that include online repairs, in-person support, top-level consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and routine online support for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's certified support experts can help clients to analyze and fix network issues without the cost or time loss of on-premises support calls. The experience of Progent's network engineers makes it possible to resolve the majority of network problems quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-based registration procedure for new clients to accommodate urgent situations and Progent bills per minute with zero startup fees or time minimums, so you are invoiced only for the assistance you receive. Experts available remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISA-certified security engineers. Find out more information concerning Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent offers on-site computer support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's online service engineers to give small and midsize companies the ideal combination: hands-on support professionals when you require them plus the remote expertise of Progent's seasoned staff of IT consultants, security specialists, and business application programmers. The wait time for on-site service visits is usually less than 24 hours. There is no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more about how to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses a complete solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle complex problems. for more information, see Online Help Desk Services.

  • Consulting Expertise
    Progent provides small businesses affordable availability of world-class IT professionals who can provide help with vital products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network infrastructure, network security consulting, fault tolerant it system engineering, virtual server strategies, plus configuration, customization and support for small business applications such as accounting, operations, business analytics, sales automation, and productivity software. Progent can provide assistance with one-shot projects including office relocations and major system upgrades, extended initiatives like business information application development and support, relational database software development and DBA services, and web development, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network monitoring and network management, or emergency services such as disaster recovery and virus removal.

  • Application Hosting
    Progent offers hosting for key applications such as Exchange Server and Microsoft SQL Server in order to provide small businesses with higher levels of reliability, security, and performance than is feasible with the class of internal data center that is practical for most small and midsize companies. Because Progent utilizes the same data centers that host the equipment of some of the world's biggest information technology companies, Progent can save you the cost of creating and maintaining the infrastructure required for enterprise-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that patches and service packs remain current, protection and performance is continually monitored, and systems and data files are consistently archived and ready for full and rapid restoration. Learn additional information about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting for all of a small or midsize organization's servers in an environment that not only delivers the highest level of availability and extensibility but that is in addition convenient for clients to migrate to another service provider or to move internally whenever your situation calls for it. Progent's Private Cloud hosting is built around tested virtual server techniques that allow businesses with multi-vendor networks to save significantly on the costs of hardware, infrastructure support, and network management while achieving enterprise-class dependability and an unprecedented level of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed package, can support the multi- OS and loosely standardized environments common with smaller businesses, and retains ownership of the software in the customer's hands so that moving to a new virtual host is fast, safe, and inexpensive. This eliminates becoming a captive to a specific hosting provider while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced remote support services to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over two decades of background delivering high-level consulting services online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a single platform to address the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, enhance and debug their networking hardware like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating complex network management activities, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the technology of top information security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler management, better compliance with information security standards, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Overland Park, Kansas Small Businesses
Progent's size, breadth and depth of information technology skill, and familiarity with enterprise IT consulting enable small and midsize businesses to sidestep the pitfalls associated with over dependence on small support organizations or independent consultants.

Teaming with Progent allows your small business to:

  • Avoid Excessive Dependence on Freelance Consultants
    For network services, smaller companies sometimes rely excessively on freelance consultants. Though individual service engineers carry lower expenses than larger support organizations and can typically bill apparently lower fees, individuals are frequently unable to react rapidly to urgent problems. If a freelance consultant is occupied with another customer, sick, on travelling, or in class, the absence of backup staff may require your company to wait for help in case of an emergency. The more your small business expands, network unavailability or problems with critical applications get more costly. The money you thought you were saving on an independent consultant can disappear quickly because of lost output. In addition, when independent consultants encounter new technologies, the unavailability of a big consulting team to depend on for assistance forces them to learn on the job while your organization ends up with the bill for their ongoing training.

  • Have Access to Certified Professionals in Sophisticated Network Issues
    The majority of small service firms or freelance engineers focused on small business IT consulting may excel at delivering connect-the-dots fixes but don't have the seasoning to deal efficiently with complex IT configurations that have a variety of operating systems, numerous locations, VoIP systems, remote clients, interconnected accounting and operational applications, eCommerce, and custom line-of-business software. Progent's background with global enterprises and Progent's large staff of experts can be valuable to your business because big-company networks are by nature complicated, integration issues require in-depth knowledge in many technical areas, and achieving a high level of stability, reliability, and protection calls for industry-tested processes.

  • Build a Firm Foundation for Growth
    Small companies typically begin with a network cobbled together on a tight budget. Lacking a carefully designed basis, a sequence of improvised repairs often get thrown onto of a weak foundation. As a company evolves, stability and expandability issues can obstruct the productivity of the organization. These environments require proper evaluation, intelligent strategic analysis, and in-depth experience to migrate to a network environment that can provide the solid basis to meet current business needs and ease future expansion.

  • Team with Solution Providers, Not Resellers
    Small companies require direction and education to navigate through an ever more complex array of technology options available for accelerating business growth and enhancing productivity. They do not need a network consultant or support firm that attempts to promote a product. Progent avoids conflicts of interest by not reselling any products. Progent sells consulting and services exclusively. This permits Progent to align technical support services with the real needs of customers. Mixing network consulting and product reselling can result in a conflict where the recommended solution is built around a preselected vendor rather than being driven by the true needs of a customer.

Contact Progent
If your Overland Park, Kansas company needs to get in touch with Progent to find out about network outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Fast Online Technical Assistance
For fast online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and repairing Microsoft SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.

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    Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or on-premises integration and debugging support to assist you to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your unique office layout, construction, and expected workloads.

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    Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Progentís IT outsourcing services offer budget-friendly computer support for small organizations. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your IT engineering services can contain costs and minimize risks, permitting network support expenses to grow in a more moderate and controlled manner than is feasible by building up a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available network foundation for your vital business software based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent's Apple Mac experts can support the creative facets of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.

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    Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Android handhelds.

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    Windows Enterprise Directory requires extensive field experience to configure efficiently across a large corporation. Progentís Microsoft Premier consultants are skilled in planning, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta software configuration objects in online AD systems, and repair of unsuccessful configurations of AD and AD-integrated programs.

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    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of dependability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that allow small businesses with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network management while benefiting from world-class reliability and an unprecedented level of vendor independence.

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    Progent provides expertise for security testing packages including Microsoft Baseline Security Analyzer for running a set of programmed system auditing scans to uncover possible security problems. Progent has extensive knowledge of security analysis tools and can show you how to understand audit reports and react appropriately. Progent can help you build protection into your company processes, configure scanning tools, define and implement a protected network architecture, and recommend policies to optimize the security of your network. Progent's security professionals are available to show you how to configure a firewall, implement safe remote access to email and business applications, and integrate virtual private network. Progent's qualified security experts can validate the protection of web applications and can run comprehensive information security audits of enterprise-wide security to validate your organization's compliance with recognized international security standards such as FISMA, PCI, and ISO.

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    Progent's Cisco-certified Wi-Fi technology experts can help you to configure, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.

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    Cisco's Meraki MS family of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to help you to design and deploy an efficient network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management tools, set up policies to maintain security, create and validate a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.

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    The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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    With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain the full advantages of adding smart traffic control into their IT infrastructures. Cisco's switch product line allows you to deploy capabilities that make your IT network sufficiently robust to handle time-critical requirements, scalable to facilitate future growth, secure enough to protect confidential data, and capable of differentiating and controlling all traffic to optimize system performance. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM certified security specialists can help you develop a comprehensive security policy and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

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    Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable client relationships. Integrated Sales and Customer Service modules enable employees to share data to help improve sales success and offer steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer service data.

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    Progent offers network services for medium size companies with 100 to 250 network users. The mid-size business or office has traditionally been an underserved part of the market for IT support services. The overhead and support access models of major third-party service organizations make them too expensive for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose advanced technology and capability are often similar to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and proactive network monitoring, dramatically lowers the network maintenance costs of an SMB while offering the mid-size organization with big-company support from certified, IT consultants with background in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for the quality of network help appropriate for a medium size organization without budgeting enterprise costs, contact Progent.

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    Progent is among the most qualified information technology support firms for integrating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.

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    Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Nagios and MRTG are useful, free monitoring tools that operate on Linux and can be deployed to analyze UNIX environments, Windows networks, or mixed-platform systems where the Linux OS and Microsoft Windows run side by side. Nagios lets network support engineers to monitor system services including POP3, HTTP, SSH, and NNTP. MRTG lets you track the bandwidth in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration engineers can help you use both these programs to streamline and troubleshoot your computer network.

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    Progent's Cisco CCIE-certified networking consultants can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud services. For business environments based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your organization's business goals.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and maintain Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to evolve with your growing business needs. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive line of hardware and software targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user certification, authorization, and accounting from a graphical Web interface.

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    Progent's Microsoft and Cisco certified network consultants offer advanced help with a broad range of products and technologies and can provide that assistance remotely anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in . Progent offers online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest network problems, as well as the the assistance of CISM-accredited security engineers to handle complex security design and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the U.S.

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