Affordable Computer Tech Support from Microsoft premier Professionals for Businesses in Overland Park, FL
By delivering professional know-how when you need it, making available in-depth knowledge for key business applications, offering high-value services like virtual server hosting, invoicing only for services delivered, and requiring no sign-up or retainer fees for standard services, Progent enables you to increase the business value of your information network and minimize service expenses. Progent understands that network protection, reliability, and performance are as important to small businesses as to large enterprises but that small companies don't have the economy of scale to invest heavily in information networks and in-house service groups. Progent's fundamental value proposition is that no IT support firm can match Progent's ability to provide the network support expertise your company requires when you need it and at a cost you can justify.
For larger companies, Progent offers co-sourcing and project management services to add to the subject matter expertise of your internal IT support group. This can save money and help meet schedules for big IT initiatives like software programming, business continuity planning and testing, network security audits, office consolidations, or technology migrations and upgrades.
Progent can in addition provide access to certified experts to assist your business to plan and execute your cloud computing strategy.
Core Technical Areas Serviced by Progent for Business Networks in Overland Park, Florida
Progent provides the services of qualified consultants for all facets of business network technology found in small and midsize companies and local governments. Products and technologies serviced by Progent's consultants include:
Service Delivery Options Available for Overland Park, Florida Businesses
Progent offers a selection of alternatives for providing small businesses and local governments with cost-effective computer services for troubleshooting, consulting, hosting services, and network management outsourcing. Progent's model for providing computer support services is built on the Help Desk operational structure common to larger IT support groups. Progent's Helpdesk Support Model promotes rapid response, thorough service records, consistent follow-through, and tight expense monitoring for an array of IT service delivery modes that include remote repairs, on-premises support, top-level consulting, as well as server hosting.
Progent's Fixed-price Managed Services for Remote Network Management
- Online Support
Progentís Technical Response Center provides emergency and routine online service for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the United States and worldwide. Progent's seasoned support professionals can assist customers to analyze and repair network issues without the cost or delay of in-person support calls. The experience of Progent's network consultants makes it possible to resolve the majority of IT problems rapidly. For complex issues, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent offers a streamlined, web-based signup procedure for first-time clients to address urgent network problems and Progent charges by the minute with no startup fees or minimums, so you pay only for the assistance you receive. Specialists you can access online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Find out additional information about Progent's remote computer troubleshooting expertise.
- Onsite Support
Progent offers onsite computer support for signed-up customers in major metropolitan areas in the United States. Progent's onsite service personnel can work in tandem with Progent's online support engineers to give small and midsize companies the optimal solution: onsite support professionals when you need them as well as the on-line help of Progent's seasoned team of IT engineers, security specialists, and business application programmers. The wait time for on-site service visits is usually under one business day. There is no sign-up or retainer charge for becoming a Progent customer for on-premises support. Find out more about how and why to register for Progent's onsite computer service.
- Help Desk
Progent's Help Desk Call Center Outsourcing Services are designed for all businesses and local governments who require fast and dependable access to an online Helpdesk with efficient telephone support, remote repair capability, and sufficient technical depth for full escalation. Since small and midsize companies usually have limited IT funds and can provide scant management attention for dealing with network support tasks, Progent's Helpdesk Outsourcing Services can be the most cost-effective way to ensure that business computer systems are always productive. Read more details concerning Progent's Help Desk Call Center outsourcing services.
- Consulting Services
Progent provides small and midsize companies affordable access to world-class IT professionals who can deliver assistance with vital technologies such as
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, company-wide network security consulting, fault tolerant network engineering, virtualization strategies, plus integration, programming and support for small business applications including accounting, operations, management reporting, sales automation, and office productivity software. Progent can help with one-shot projects including site relocations and massive software upgrades, extended projects like business information software development and customization, database software development and administration services, and web development, on-going support including System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure monitoring and network management, or emergency response such as data restoration and virus removal.
- Application Server Hosting
Progent can host critical business applications such as Microsoft Exchange Server and MS SQL to provide small and midsize companies with higher levels of dependability, security, and recoverability than is feasible with the class of internal data center that is practical for most small companies. Since Progent utilizes the same data centers that support the equipment of many of the planet's largest information technology organizations, Progent can save you the cost of building and managing the systems required for world-class environmental control, power failover, and redundant Internet access. For hosted application servers, Progent can also see to it that patches and service packs remain updated, protection and performance is constantly monitored, and systems and data files are consistently backed up and available for full and rapid restoration. Learn additional information about Progent's hosting for Exchange and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers complete hosting for all of a small or midsize organization's servers in an environment that not only delivers the highest degree of fault-tolerance and scalability but that is also easy for customers to transfer to a different support provider or to bring internally if your business situation warrants it. Progent's Private Cloud hosting is structured around tested virtual server techniques that permit small businesses with mixed environments to benefit significantly on the expense of capital equipment, system support, and network management while getting enterprise-class dependability and an unparalleled degree of vendor options. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-based applications in one centrally managed service, can support the mixed- platform and non- standardized networks common with small companies, and retains control of the software licenses in the customer's hands so that moving to a different virtualized host is fast, reliable, and affordable. This eliminates ending up a captive to a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.
- Hybrid Cloud Migration Consulting Services
Progent can provide expert remote support services to help organizations of all sizes integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine local resources along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the complete threat progression including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and debug their networking appliances like routers, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating devices that need important software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading information security vendors to provide web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so all looming problems can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your current AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Smart Choice for Overland Park, Florida Small Businesses
Progent's size, depth of information technology expertise, and familiarity with corporate network support enable small and midsize businesses to avoid the problems related to excessive reliance on small support firms or independent consultants.
Working with Progent enables your company to:
- Avoid Over Reliance on Freelance Consultants
For IT support, small companies often rely excessively on individual consultants. Although individual service engineers have lower expenses than larger IT service organizations and can afford to charge apparently smaller rates, freelancers are sometimes too overworked to react quickly to critical network problems. If a freelance consultant is busy with different customer, sick, on travelling, or in class, the lack of replacement personnel may require your company to go without assistance during an emergency. The more your small business expands, system downtime or problems with critical programs become more expensive. The money you believed you were conserving on a freelancer can evaporate fast because of lost productivity. In addition, when independent consultants encounter new problems, the lack of a big engineering team to rely on for help requires them to learn in place while your organization ends up footing the bill for their ongoing education.
- Have Access to Experts in Advanced IT Issues
Many small support organizations or freelance consultants focused on small business network consulting are capable of providing routine fixes but don't have the experience to work cost-effectively with complex IT environments that have mixed platforms, numerous offices, Voice over IP systems, remote clients, integrated accounting and analytical software, eCommerce, and specialized business software. Progent's background with global enterprises and Progent's extensive staff of experts can be valuable to your small business because big-company environments are by nature complex, support problems demand in-depth understanding of in numerous technical disciplines, and achieving an acceptable degree of robustness, availability, and protection calls for enterprise-tested best practices.
- Build a Solid Foundation for Growth
Small businesses often begin with an IT system implemented on a tight budget. Lacking a strong basis, a sequence of improvised repairs commonly get thrown onto of a marginal foundation. As a company grows, reliability and scalability problems can hinder the productivity of the business. These networks need proper assessment, intelligent strategic planning, and in-depth experience to migrate to a network infrastructure that can act as the reliable basis to meet current business needs and ease future expansion.
- Team with Solution Finders, Not Product Vendors
Smaller companies require guidance and insight to work through an increasingly complicated array of technology alternatives available for enabling business growth and enhancing efficiency. They do not need an IT consultant or service firm that attempts to sell them products. Progent avoids conflicts of interest by not selling hardware and software. Progent offers consulting and services only. This permits Progent to align consulting support with the genuine interests of customers. Mixing network support and product reselling can result in a conflict where the recommended solution is based on a predetermined technology rather than being based on the actual needs of a small business.
In case your Overland Park, Florida business wants to get in touch with Progent for IT outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.
Immediate Remote Technical Assistance
For fast remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).