Quick, Low-cost Online Computer Help for Overland Park, Florida Small Businesses
For more than two decades, Progent has focused on providing world-class network support to clients who have small-business budgets. Progent has built a unique support system that includes a cost-effective, tightly connected virtual office network, sophisticated online repair technology, a substantial team of consultants certified in a wide range of technical disciplines, a Help Desk Call Center service structure that promotes efficiency and guarantees follow-through, a worldwide group of remote service professionals, on-site service options for the majority of most zip codes in the U.S., and a corporate culture committed to solving network issues in the shortest time and at the least cost to customers.

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to reinforce the skills of your internal network service personnel. Co-sourcing can save money and minimize technical risks for big IT initiatives such as software programming, disaster recover/business continuity planning and testing, network security audits, office consolidations, or software migrations and upgrades.

Progent can in addition offer the services of accredited consultants to help your company to design and execute your cloud computing strategy.

Popular Practice Areas Serviced by Progent for Business Networks in Overland Park, Florida
Progent's national team of certified consultants offers support for all aspects of information systems deployed by companies of any size. Areas served by Progent in and around Overland Park include:

Support Delivery Alternatives for Overland Park, Florida Businesses
Progent offers a variety of options for providing small businesses and local governments with affordable IT services for technical support, system architecture, hosting services, and network management outsourcing. Progent's paradigm for delivering computer support is built on the Help Desk operational structure familiar to larger IT support groups. Progent's Helpdesk Support Mechanism ensures rapid support, comprehensive activity documentation, reliable follow-up, and strict expense monitoring for an array of IT support delivery modes that include online repairs, on-premises support, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and routine online support for Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's certified support professionals can help clients to troubleshoot and repair network issues without the cost or time loss of travel for onsite service calls. The background of Progent's network consultants allows them to handle the majority of network problems rapidly. For the toughest problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent offers a streamlined, web-based signup procedure for new clients to address emergency network problems and Progent bills by the minute with zero startup charges or minimums, so you pay only for the help you get. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security professionals. Learn additional information about Progent's remote computer troubleshooting expertise.

  • Onsite Support
    Progent offers on-site technical support for registered clients in major metropolitan areas in the U.S. Progent's on-site service personnel can operate in conjunction with Progent's remote service engineers to give small and midsize companies the best of both worlds: onsite support professionals when you need them plus the remote expertise of Progent's seasoned staff of network engineers, security professionals, and business application developers. The wait time for on-site service calls is usually under one business day. Progent requires no start-up or retainer fee for registering as a Progent customer for on-premises service. Find out more details about how to register for Progent's in-person network support.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller businesses a complete solution that handles all facets of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve complex problems. For details, refer to Online Help Desk Services.

  • IT Consulting Services
    Progent provides small businesses affordable availability of enterprise-class IT professionals who can provide help with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network infrastructure, network security consulting, high availability it system consulting, virtualization solutions, plus integration, programming and support for business applications including financials, ERP and MRP, management reporting, CRM, and office productivity packages. Progent can help with one-time projects including office relocations and major software upgrades, extended projects like management reporting application development and customization, relational database software programming and DBA services, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and network management, or emergency response such as disaster recovery and malware cleanup.

  • Application Hosting
    Progent offers hosting for key applications like Exchange and Microsoft SQL Server in order to provide small companies with higher levels of dependability, protection, and recoverability than is feasible with the type of internal data center that is achievable for the majority of small businesses. Because Progent uses the same facilities that host the equipment of some of the world's largest information technology organizations, Progent can save you the investment in building and managing the systems needed for enterprise-class environmental control, electrical backup, and uninterruptible Internet access. For hosted applications, Progent can also see to it that patches and revisions stay updated, security and efficiency is constantly monitored, and systems are consistently backed up and available for complete and rapid restoration. Learn more about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for the entirety of a small company's servers in a setting that not only provides the highest level of availability and extensibility but that is in addition easy for clients to transfer to a different support provider or to move internally if your business situation warrants it. Progent's Private Cloud hosting service is built around tested virtual server techniques that allow companies with multi-vendor networks to benefit significantly on the costs of hardware, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unparalleled level of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in a single centrally managed service, can handle the mixed- OS and non- standardized networks common with smaller companies, and retains control of the licenses in the client's possession so that moving to a new virtual host is fast, safe, and affordable. This avoids becoming a prisoner of a specific hosting provider while still providing all the economies associated with SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent offers expert remote consulting support to help companies of all sizes integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that combine on-premises resources along with public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with government and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, applications and VMs that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding appliances that need important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading information security companies to deliver web-based management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with data security standards, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's preparedness either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient AV and backup/recovery environment that aligns with your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Choice for Overland Park, Florida Businesses
Progent's size, breadth of technical skill, and experience with enterprise network consulting allow small companies to sidestep the pitfalls related to over reliance on thinly staffed service organizations or individual engineers.

Working with Progent's Experts allows your business to:

  • Avoid Over Reliance on Individual Support Consultants
    For IT services, smaller businesses sometimes depend excessively on freelance consultants. Although freelance service engineers have lower expenses than larger support firms and can afford to charge nominally lower rates, freelancers are often unable to react rapidly to critical situations. If a freelance consultant is occupied with another client, sick, on vacation, or in training, the absence of backup staff may force your company to wait for help during an emergency. The more your small business expands, network unavailability or difficulties with critical applications become more expensive. The dollars you believed you were conserving on an independent consultant can disappear quickly due to lower productivity. Also, when freelance engineers confront unfamiliar problems, the lack of a large consulting group to count on for help forces them to learn with the meter running while your organization winds up with the bill for their continuing training.

  • Have Access to Expertise in Sophisticated IT Solutions
    The majority of small support firms or freelance engineers specializing in small business IT consulting may excel at providing connect-the-dots solutions but lack the seasoning to work cost-effectively with complex network infrastructures with mixed platforms, numerous sites, Voice over IP systems, mobile workforces, interconnected accounting and analytical applications, data-driven web sites, and specialized business software. Progent's background with global companies and Progent's large group of specialists can be valuable to your company because enterprise environments are characteristically complex, support issues demand in-depth knowledge in numerous technical disciplines, and reaching an acceptable level of stability, reliability, and security calls for enterprise-tested best practices.

  • Build a Firm Basis for Seamless Growth
    Small companies often begin with a network implemented on a shoestring budget. Lacking a proper architecture, a series of band-aid fixes commonly get piled on top of a weak foundation. As a business grows, reliability and expandability problems can undermine the productivity of the organization. These environments require thorough assessment, intelligent business planning, and broad-based experience to upgrade to a network environment that will act as the reliable foundation to handle critical business needs and ease downstream expansion.

  • Team with Solution Consultants, Not Resellers
    Smaller companies need guidance and education to work through an ever more complicated maze of IT alternatives available for accelerating growth and improving productivity. Businesses do not need a network engineer or service organization that tries to promote products. Progent avoids conflicts of interest by not selling hardware and software. Progent offers consulting and services only. This permits Progent to match technical support with the genuine needs of clients. Combining IT support and product selling can result in a situation where the recommended solution is built around a preselected vendor instead of being driven by the actual requirements of a customer.

How to Contact Progent
In case your Overland Park, Florida business wants to contact Progent about network outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Immediate Online Technical Support
For immediate online assistance, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent can assist you to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller technology. Progent can provide support for hardware-based and software-only Wi-Fi controllers and can assist you to decide which version makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controller appliances, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.

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Progentís team of expert programmers, database designers, and project management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by offering database architects and software programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can assist clients to build, expand, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.

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Cisco's security and offsite access technology for small to medium sized companies offer a complete range of manageable protection products to let you protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate goals.

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Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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Progentís certified Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security holes.

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Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for information systems with multiple offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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Lync 2013, now called Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that supports the modern BYOD computing style with IM, real-time presence, web conferencing with application sharing, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and system architects can assist you to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT staff and users. Progent offers expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

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Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall.

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Windows Server Essentials Compliance Specialist
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Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small businesses to transition from the traditional stand-alone in-house datacenter to the contemporary hybrid networking model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can assist you to determine the possible productivity and cost benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your network environment. Progent offers full-service project management support to help you plan and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, technical support, and training.

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ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.

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Progent is committed to information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent can concentrate on delivering high-value services where Progent faces little competition. Small companies who work with familiar independent service providers or who maintain internal support personnel benefit when Progent transfers information about new technology and tested processes to make their networks more robust, secure, and efficient.

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Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing solution that enhances network dependability and protection, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers hosted in a secure and reliable facility on a fast, high-availability virtual machine configured and maintained by Progent's network support experts.

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Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad management, or moving to Apple's iCloud. For computer environments built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, secure, fast and aligned with your organization's objectives.

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Progent provides the services of Microsoft and Cisco-Certified IT support professionals to show customers affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to large corporations, Progent's expert consultants can show you how to enhance your network's e-mail architecture, protection, availability, throughput, and network administration.

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Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and maintaining messaging solutions for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system offers compliance, service continuity, easy connectivity for off-site and wireless users, time-saving administrative utilities, and productive integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K. Progent can also help small or medium companies to migrate to MS Exchange 2016 or MS Exchange 2013 Server.

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Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include system design, configuration, administration, remediation, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and network administration while achieving world-class reliability and an unmatched level of vendor flexibility.

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Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to move from an earlier edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and repair your existing SCVMM 2012 environment to make sure you get the highest possible business value.

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Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network support packages, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer small and midsize company information systems enterprise-class availability, protection and performance.

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Progentís team of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, at the forefront of IT service, performing a broad variety of IT tasks for an extensive array of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its support team. This ensures that you get not just expert technical skills, but also a support engineer with proven approaches for using computer knowledge to fix real-world network problems rapidly.

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Windows 8.1 is designed to run on devices ranging from smartphones and tablets to engineering workstations. An abundance of new and improved features, including its touchscreen support and iconic tile GUI, offer a wide selection of advantages for companies who understand how to exploit them. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Windows 8.1 and make sure you gain significant competitive advantage from the product's various new and enhanced technologies.

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Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management strategy based on best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.

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Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

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Progent's Solaris platform consulting services provide small businesses and software developers help with managing and supporting Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and send email, search the GAL, copy addresses, synchronize appointments, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage education.

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ProSight Remote Server Management Network Consultant
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ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that all looming problems can be addressed before they can impact productivity.

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For enterprises with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Certified IT support experts and certified Cisco system consultants offer a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, system design, local or phone-based emergency support, and troubleshooting for co-location hosting facilities. A Progent IT architect can help you plan a multi-site network that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Premier engineers can help major enterprises design, deploy and support massive rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that incorporate simple, high-speed, integrated, and remote networking.

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Polycom ATX Telepresence Consultant
Cisco VTC Consultant Services

Progent can provide access to a senior consultant with extensive hands-on experience configuring, managing, and upgrading telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network management team, your Internet Service Provider, and your telepresence technology vendor to assist your organization increase the business value of your video conferencing solution.

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Microsoft Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package featuring enhanced security, seamless compatibility with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved operational efficiencies, increased individual productivity, and better intellectual property security with this simple-to-manage, highly available solution. Successful deployments of Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the advantages of Office Communications Server across your whole organization.

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Microsoft Lync Server 2010 Engineer

Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to help you to manage and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration.