Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other critical business information. Progent can provide Oxford, United Kingdom businesses the services of BlackBerry-premier professionals who can help businesses to manage existing BlackBerry environments or transition smoothly to a modern smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, effective deployment and support of BlackBerry technology has become more difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, provides small companies a budget-friendly solution for integrating BlackBerry products productively into their information network.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.

Oxford Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Oxford Metro Area.

Onsite IT Consulting
Progent locations in Oxford Metro

City Address Phone Link
Oxford 134 Cowley Rd, Cowley
Oxford, OX4 1JH
United Kingdom
+44 122 379 0752 Oxford Network Support Services

Consulting and Technical Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted in transit to provide optimum security. BES Server also streamlines a broad selection of key management jobs that span from BlackBerry configuration and updates to wireless security and high availability.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-premier engineers can help you use BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry smartphone software remotely
  • Control user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified engineers can also assist your company to use BES Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry devices remotely
  • Set specialized management roles
  • Automatically track and analyze the integrity of your system

Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, solution design, deployment strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration model and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software editions, processors and mass storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry expert can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, control Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Qualified Expert
In order to ask Progent about professional expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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    Windows Server Essentials is a value-priced, versatile operating system that enables small organizations to transition from the older stand-alone in-house datacenter to the contemporary hybrid networking model that includes both local and cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud design for your network environment. Progent can provide comprehensive project management so you can design and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers continuing consulting help, troubleshooting, and customized training.

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    If your business does not need emergency remote support but expects to need assistance with your network in the near future, you can conserve time and expenses and guarantee that the appropriate IT skill will be ready when you need it by contacting a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to

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    Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other email components to lower capital expense and management overhead. You can configure Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, design a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your management team and users, and provide ongoing consulting and technical support.

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    Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    E-Mail Guard by Postini provides constantly updated spam and virus filtering, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your company is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard spam filtering and virus protection aggregation offering. Progentís certified email protection consultants can help you create an email security strategy that incorporates spam filtering and virus defense products and policies.

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    Progent offers national urgent technical support and consulting services for companies that operate networks powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers maximum return for your IT dollar by protecting client productivity and limiting the time billed for computer analysis and repair. Sophisticated online support tools and skilled service specialists and engineers allow Progent to solve most IT issues without squandering time and money by going to your location. In most of cases your IT issues can be dealt with by telephone or via a mix of phone help and online access. Progent can offer the services of Cisco CCIE network experts and CISSP certified security professionals to assist you with the toughest system problems.

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    Remote server management cards offer network administrators complete control of a server without the requirement for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and manage a high-availability business network that includes remote server management cards and Progent can use these remote management cards to deliver low-cost off-site technical help. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

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    Progent provides small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper, and Symantec. Progent can help you design a comprehensive security strategy and select appropriate products from multiple vendors to support your security objectives while sticking within your budget limits.

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    Microsoft SQL Server 2014 includes major enhancements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services such as planning, configuration, administration, remediation, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.

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    Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, supports popular handheld devices, permits single login with Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will optimize the business value of your investment in this powerful platform.

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