Fast Online Help for Oxford United Kingdom IT Networks
Fast Online Support for Oxford SystemsFor businesses located in Oxford United Kingdom, Progent provides online support for information systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to companies in all 50 states in the United States. (See recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to solve complex networking problems, plus the services of CISSP-accredited cybersecurity consultants to help with high-level security design and diagnostic jobs.

Progent's remote technical support experts offer exceptional leverage because they possess the practical experience and have access to the advanced technology required to solve most network problems quickly. This lowers immediate costs since solutions accumulate fewer chargeable consulting minutes. Online support also avoids the expense of dispatching an engineer to your office. Your company saves even more in indirect expenses by minimizing or eliminating system outages and related costs resulting from business disruption, disgruntled clients, unproductive workers, and de-focused management. Progent's extensive online technical support experience is especially important for businesses that rely on public clouds for critical network infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.

Progent's pricing model for online support is designed to leverage your IT service dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are invoiced just for the support that you receive. Unlike many remote support organizations, Progent requires no initialization fee or minimum payments. Progent's per-minute granularity and clean model for billing prevent situations where fast repairs somehow end up as large invoices. Progent's penchant for handling problems quickly means you spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned a collection of optimized tools and field-proven methodologies which ensure the maximum degree of effectiveness for online consulting and troubleshooting for information systems of any size. Progent provides protected Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity permits the staff of Progent's remote service group to link to your company's network without breaching corporate security.

Progent's powerful technical support database system stores detailed documentation of all service that Progent's customers have been provided. Progent's team consultants have access to the specifics of services rendered to every Progent customer by any consultant. This database of trouble tickets and repairs is structured as a quickly retrievable support database that permits Progent's remote support engineers to share their knowledge company-wide to make sure that the value of Progent's technical support grows daily. Progent's advanced certifications and close associations with major industry leaders including Cisco and Microsoft make available additional vast technical knowledge bases and permit fast response from vendors' internal support staff so Progent's online service experts are able to determine the best resolutions promptly.

Online support available from Progent to businesses in Oxford United Kingdom include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, flat-rate services designed to allow small and mid-size businesses to utilize the same best-of-breed technology used by many of the industry's top enterprises. Progent's ProSight series of IT management outsourcing services covers all critical areas of information technology including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical files, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to provide centralized control and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances like routers, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating tedious management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding devices that require important software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their network. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with information security standards, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your organization's preparedness either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup/recovery system that meets your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned remote consulting experts for special information technology projects. Billing charges for ongoing consulting projects are set according to the level of expertise of the consultants required. Progent's experience with these special fields of information technology allows clients to execute critical projects economically and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Call Center Services
    Progent's Call Center service offerings for organizations with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progentís Co-managed Help Desk services allow your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Call Center team of experienced network consultants offers your clients in Oxford United Kingdom immediate assistance from an efficient network service resource with substantial experience offering phone support and online diagnostics for networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Call Center the reputation as a key driver of company success, and Progent's policy is to fix instead of just record IT problems.

  • Applications Support: Training, Programming, and Integration
    Progent's Applications Consulting Team can supply remote professional engineering expertise and education in specific application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide expertise, customization, and education for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read more information about Progent's consulting, custom development, and education offerings, visit Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; cohesive integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of System Center 2016, expand or optimize your current one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver businesses in Oxford United Kingdom online hybrid network monitoring and reporting by providing System Center Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager to accommodate your environment so that your IT support is proactive and automated. By detecting emerging problems before they grow into network outages, proactive monitoring can minimize inconvenient and expensive service breakdowns. Progent can also use system monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or networks that incorporate a combination of platforms.
How Your Oxford Company Can Contact Progent's Remote Service Professionals
To contact Progent about urgent remote help with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Phone-Based Help, call 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Oxford United Kingdom, Progent's online computer support engineers are ready to provide professional and cost-effective IT support whenever your business requires it. More than a decade of delivering remote tech support has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to fine tune online connectivity technology to repair computer problems rapidly while avoiding the expense and lost productivity that comes with on-site service visits.

Even if your Oxford office has a local independent support technician or maintains a full time IT staff that know how to handle common computer problems, Progentís Microsoft and Cisco certified consultants are available to provide an easy and transparent virtual expansion of your local resources in cases when your usual service personnel either lack the availability or the knowledge to address sudden system crises or particularly tough integration projects.

Features of Progent's Remote Computer Services for Oxford United Kingdom
Progent's online help, remote repair, network security expertise, and system administration services offer businesses in Oxford United Kingdom the greatest leverage for your IT budget. Whether you need occasional telephone support and Internet-based troubleshooting or ongoing Help Desk services and network management, Progent's experts can provide your business enterprise-level IT support while allowing you to eliminate the expense and administration overhead of maintaining a full-service in-house IT organization. Highlights of Progent's online help services include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, depth of IT background, refined support tools, and understanding of corporate IT enable offices to avoid the pitfalls associated with exclusive reliance on smaller service firms, independent freelance consultants, or limited in-house IT help.

Progent adds value by providing:

How Does Our Company Start Receiving Online Computer Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the entire threat progression including protection, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.

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  • Microsoft Exchange Hosting Engineer Exchange Hosting Specialist
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    Private Cloud Hosting Services Professional

    Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small organization's servers in a solution that delivers the maximum degree of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting services are built upon mature virtualization techniques that allow small companies with multi- platform IT systems to economize dramatically on the costs of capital investments, system support, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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    Wireless LAN Computer Consultant

    Progent can show you how to design, deploy, manage, monitor, and repair an efficient Wi-Fi network infrastructure, recommend appropriate hardware and software, and configure wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you build a complete 802.11x system security plan that is well integrated with the security plan for your entire business network.

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  • Microsoft Experts Dynamics GP Continuum Consultant Services Dynamics GP BizTalk Adapter Consultants
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    Microsoft Certified Windows Server Essentials Server Backup Consulting

    Microsoft Windows Server Essentials is an affordable, versatile OS that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid networking model that combines local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to assess the potential productivity and cost benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent offers comprehensive project management support to help you design and execute an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting help, technical support, and customized training.

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    Aironet 600 Access Point IT Consultants

    Progent's Cisco certified wireless networking experts can provide economical remote and onsite help for both legacy and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist your business to plan and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet access points.

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    Security Consultancy Palo Alto Networks PA-7000 Series Firewalls

    Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity environment that extends across your data center and cloud assets and guards any user anywhere with any device.

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  • Services ProSight password management
    IT documentation management Consultancy

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.

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  • Small Business Computer Consulting Oxford, England
  • Microsoft Windows Server 2016 Clustering Specialists Windows Server 2016 Hybrid Integration IT Consulting
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  • Office 365 and iPhones Technical Consultant Integration Services Office 365 authentication

  • Citrix XenDesktop Consulting
    Citrix desktop virtualization Consultant

    For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop environment that improves the business impact of your IT system; integrate XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; migrate your older desktop virtualization software to the latest versions of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your network managers to follow industry leading practices to manage your XenDesktop solution effectively.

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  • On-site Support BlackBerry Exchange Engineers BlackBerry Redirector
  • On-site Technical Support Office 365 Exchange migration Onsite Technical Support Outlook autodiscover
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    Cisco Router Information Technology Outsourcing Group

    Progent's CCIE-certified network infrastructure consultants have extensive experience assisting ISPs to architect, implement, administer, tune, and troubleshoot high-availability, extensible network environments appropriate for public networks.

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  • Oxford Microsoft SharePoint Server Online Troubleshooting Support and Integration SharePoint Server 2007 Oxford, South East England
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  • PIX 500 Firewall IT Services Cisco PIX Upgrade Technology Consulting
  • PST files and Outlook for Mac Specialist PST files and Outlook for Mac Configuration
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    Macintosh Applications Instruction

    Progent's Mac experts can support the creative facets of Macintosh environments by providing consulting services and training in graphics, audio, and video. Progent's support professionals can provide help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.

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    24-Hour Meraki MR32 Access Point Configuration

    Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also help you to plan and implement hybrid environments that combine on-premises and cloud-hosted services and that deliver easy access, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.

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  • Internet Security and Acceleration Server Specialist
    Microsoft Certified ISA 2000 Server Consultants

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing Microsoft-based security solutions for IT networks with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your information protection requirements without limiting your network.

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  • Cisco VoIP Phones and Unified Messaging Integration Services
    Cisco SIP phones Integration Support

    Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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  • SQL 2008 Reporting Services Professional
    Microsoft SQL Server 2008 Computer Consulting

    Progent's Microsoft-Certified SQL Server engineers offer an array of support services to assist small companies to design, implement, administer, and repair SQL Server 2008 solutions so that they receive the maximum business benefit from this advanced database management technology. Also, Progent offers consulting expertise for system infrastructure, enterprise-wide security, and software programming to optimize the business advantage of your IT investment.

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  • Remote VMware vRealize Automation vRA Consultant
    VMware VirtualCenter Consultants

    Progent can provide the support of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility.

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  • Technical Consultant Microsoft Windows 2003
    Windows Server 2003 Consultant

    The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with planning, installing, managing and supporting powerful information technology applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.

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  • Urgent Windows Server 2016 Disaster Recovery Specialist
    Windows Server 2016 Integration Support Outsourcing

    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.

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  • Microsoft and Cisco IT Consultant Extended Call Center
    Supplemental Service Desk Online Help

    Progent offers three basic kinds of Help Desk support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients easy access to a dependable support resource with extensive experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a key contributor to business performance. Progent's target is to fix rather than merely report problems.

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  • Consulting Adaptive Security Device Manager
    Cisco Firewall integration Support and Setup

    Progentís Cisco-Certified network consultants offer professional PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and safe access services. Extending from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, performance and reliability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progentís Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Support and Integration Citrix HDX Outsourcing Citrix XenDesktop VDI
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  • 24-Hour Online Troubleshooting Virtual Help Desk
    Emergency Help Desk Sharing Integration

    Progent offers several basic kinds of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your customers convenient access to a dependable technical resource with years of experience delivering phone support and remote access repair for IT systems powered by Microsoft technology. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to company performance. Progent's goal is to resolve rather than merely report problems.

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  • Windows 2012 R2 Cluster Shared Volumes Network Engineer Remote Troubleshooting Windows 2012 Cluster Shared Volumes
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  • 24-7 Windows Server 2019 with Linux Support and Help
    Windows Server 2019 System Insights Network Consultants

    Progent's Windows Server 2019 disaster recovery planning experts can assist your business to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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  • Specialists Zero Downtime Branch office Connections
    CCDP Certified Fault Tolerant Network Connection Remote Troubleshooting

    Progentís non-stop interoffice connectivity and fault tolerant system connection engineers can help small businesses achieve fault tolerant Interoffice connectivity via fully redundant system architectures with transparent failover. Progentís CCIE engineers can plan and implement high-availability Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical non-stop interoffice connectivity.

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