UNIX, Linux, Sun Solaris, Mac OS X Consulting

For small and midsize companies located in Oxford United Kingdom, Progent provides help for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Microsoft technology. Progent has provided online support to businesses in every state in the U.S. (Refer to Progent's client testimonials). Progent also offers the expertise of Cisco CCIE-certified network specialists for complex connectivity problems, plus the services of CISA and CISSP-certified security engineers to help with advanced security design and disaster recovery preparedness.

Progent's remote support services offer excellent value because they have the real-world background and the sophisticated tools to solve the majority of network problems quickly. Efficient support lowers immediate expenses since solutions take up fewer billable consulting minutes. Online help also avoids the cost of sending an engineer to your office. Your organization benefits additionally with indirect expenses by minimizing or avoiding system outages and related losses due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.

Progent's billing policy for remote support is structured to stretch your network support dollar. Progent charges per minute for phone assistance, so you are charged only for the support that you receive. Unlike typical remote support organizations, Progent asks for no initialization charge or minimum payments. Progent's per-minute granularity and simple model for billing save you from situations where speedy. minor fixes manage to turn into substantial bills. Progent's penchant for dealing with problems efficiently results in your company spending less cash.

Progent's Remote Support Technologies
Over time, Progent has developed a collection of customized technologies and field-tested processes that allow the highest level of efficiency for online help and repair for small business computer networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN technology enables the experts of Progent's online support team to interface to your company's network remotely without compromising network security.

Progent's sophisticated service database system maintains detailed histories describing all service that Progent's customers have been provided. Progent's authorized consultants have access to the specifics of services delivered to every customer by every consultant. This database of issues and repairs is stored as a readily exploitable internal database that permits Progent's remote technical engineers to communicate their experiences company-wide to ensure that the quality of Progent's support services improves over time. Progent's advanced accreditations and working associations with important industry leaders such as Cisco and Microsoft make available other vast support knowledge bases and allow fast response from manufacturers' in-house engineering staff with the result that Progent's online service experts can come up with optimal resolutions quickly.

Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone services in Oxford United Kingdom or to find out additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for IT help, visit Immediate Urgent Support.

Remote Technical Services Offered Progent
Progent's remote network support engineers offer credentials in a comprehensive set of products and technologies. This broad range of capability allows Progent's consultants to handle almost any problem likely to occur in a small company network. Certifications earned by Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To support clients with multi-OS environments, Progent also offers the services of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and CISSP-ISSAP engineers.

Phone-based technical support services Offered by Progent to small businesses in Oxford include:

• UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
  Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based support services cover a broad array of information technology such as network architecture, messaging systems, network and process security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server economization and easy administration, and migration from legacy systems to current Windows or Linux-based solutions. Progent's group-oriented methodology for resolving network problems enables quick escalation, when required, to engineers with task-relevant experience to handle complex situations. This accelerates repair of critical problems, minimizes network downtime, and lowers service costs.

  Progent's UNIX/Linux support engineers can provide emergency phone-based assistance for troubleshooting problems affecting UNIX/Linux systems based on leading derivatives of UNIX such as:

  • macOS and OS X
  • Solaris
  • IBM AIX OS
  • HP-UX
  • BSD
  • SCO UNIX
  • Silicon Graphics IRIX
  Important Linux variants for which Progent offers expert support include:
  • RedHat
  • SUSE
  • Debian GNU/Linux
  • Slackware Linux

• Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
  The Cisco Certified Internetwork Expert credential is the top accreditation for network infrastructure professionals, and indicates a person's network technology skills at the expert level. Cisco qualified CCIEs know how to deal with the most complex challenges surrounding network planning, installation, management, protection, and troubleshooting. Cisco qualified CCIEs work on a privileged basis with Cisco's internal engineers in isolating problems with IOS network management tools and developing alternate approaches or locating program updates. CCIEs represent an excellent value since their depth of expertise allows them to solve even the most intractable problems rapidly. In typical cases, less experienced consultants can wrestle for hours or days with the same tasks that a Cisco-qualified CCIE can dispose of in minutes. Few consulting organizations make Cisco-qualified CCIEs available to help small and medium sized companies. Progent offers quick phone access to a Cisco-qualified CCIE so your company can receive timely help for complex network problems that are hurting worker efficiency but are not within the experience of your ordinary IT service group or consultant. Progent's Cisco-qualified CCIE consultants can interface to your computer system by means of sophisticated on-line support tools to perform quick, safe, and economical analysis and remediation. Progent's CCIEs offer expertise in the entire range of Cisco's popular selection of networking products such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst Series switches, plus VPN solutions.

• Certified Windows Support
  Progent's Microsoft-certified remote service engineers can deliver computer system problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can assist you with a wide range of technology support services including Windows Server 2022 solution design and integration consulting, Microsoft Windows Server 2019 consulting, Windows Server 2016 migration support and cloud integration solutions, Windows Server 2012 R2 maintenance, Windows Server 2008 R2 migration (help, assistance, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Exchange 2010 maintenance, SharePoint 2016 migration and hybrid integration support, SharePoint 2019 design and integration, Microsoft Teams integration, Skype for Business migration support, Microsoft Lync Server management and Office Communications Server upgrade, Forefront TMG management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring, Project Server planning, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

  Progent in addition can deliver a wide range of remote desktop support services including Microsoft Windows 11 integration and planning and deploying Microsoft 365 cloud environments for Windows desktops.

• CISSP and ISSAP Certified System Security Experts
  Progent's certified CISSP and ISSAP security engineers offer a range of security services to strengthen the protection of your UNIX, Linux, Solaris, Mac or Windows network against internal or external threats or assist your company to clean up quickly after a serious breach. Security consulting services offered by Progent cover in depth network security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; rapid cleanup after malicious attacks; configuring firewalls; building secure mechanisms for off-site and mobile access; guarding your messaging system against viruses, spam and directory harvest attacks; and instituting round-the-clock network monitoring.

• Hybrid Cloud Integration
  Progent offers advanced online consulting support to help businesses of all sizes integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine physical resources along with cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud integration services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has more than two decades of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.

• Help Desk Call Center Expertise
  Progent's Call Center support programs for small organizations with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Call Center support services are well suited for smaller companies who lack the money or time to support an in-house Call Center but who need fast response from an efficient Help Desk Call Center with proficient telephone assistance plus the available expertise to escalate the most challenging trouble tickets to advanced engineers.

  Progent's Help Desk sharing services make it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation tool for managing service requests, ticketing, accountability, status tracking, and reporting.

  Progent's Help Desk consulting services can aid you in creating an efficient new Help Desk or enhancing your current one, identifying or customizing Help Desk application software to meet the unique requirements of your corporation, or providing temporary online staff to work with your internal Call Center group during high-demand scenarios like software transitions, major upgrades, or rolling out brand new business software.

  Progent's Call Center team of seasoned information technology consultants offers your clients in Oxford United Kingdom fast communication with an efficient technical support resource with substantial experience delivering telephone-based consulting and online troubleshooting for networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk the reputation as a crucial contributor to company productivity, and Progent's intent is to solve rather than merely record IT issues.

• Applications Support: Education, Custom Development, and Integration
  Progent's Applications Experts staff offers online and in-depth engineering support and education in key business application fields that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and education for familiar Microsoft business applications such as CRM, MS Project, Microsoft Office Word, and Microsoft Office Excel. To learn more information concerning Progent's expertise, custom programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

  Progent's Apple Mac professionals can nurture the creative elements of Macintosh environments by providing phone-based help services and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with special jobs such as capturing or digitizing audio or video or integrating an audio/video production facility.

  Online Network and Server Monitoring Support
  Progent can provide companies in Oxford United Kingdom online computer system monitoring support based on MS Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to suit your business so your network support is proactive and automated. By detecting potential problems before they evolve into network outages, system monitoring can avoid stressful and expensive information system crises. Progent can also deploy network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows environments, or systems that incorporate a variety of OS platforms.

Oxford Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Oxford Metro Area.