Fast Remote Help for Oxford United Kingdom Networks
Fast Online Consulting for Oxford NetworksFor businesses in Oxford United Kingdom, Progent provides remote technical support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered remote troubleshooting to companies in every state in the U.S. (See testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE network specialists to help with challenging networking problems, plus the services of CISSP-accredited security experts to help with high-level security architecture and diagnostic jobs.

Progent's online support engineers offer excellent leverage because they have the real-world background and are equipped with the sophisticated tools necessary to resolve most information system problems rapidly. This reduces direct costs since service calls use up fewer billable consulting minutes. Remote help also avoids the cost of sending a consultant to your site. Your organization benefits even more with indirect costs by reducing or eliminating system downtime and associated costs resulting from business discontinuity, upset clients, idle employees, and de-focused executives. Progent's advanced online technical support know-how is particularly helpful for organizations that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's billing policy for remote help is structured to leverage your IT service investment. Progent charges per minute for telephone-based consulting, so you are billed just for the services that you actually get. In contrast to many remote support organizations, Progent requires no startup charge or minimum payments. Progent's per-minute billing unit and simple model for billing save you from scenarios where fast repairs somehow end up as major invoices. Progent's skill at solving technical issues quickly means your business spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has refined an array of customized technologies and field-proven processes that permit the highest level of effectiveness for online help and repair for computer systems of all sizes. Progent offers protected Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the consultants of Progent's Technical Response Center to interface to your company's environment remotely without violating corporate security.

Progent's proven customer support database system keeps thorough documentation of the support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the details of services rendered to every Progent customer by any Progent engineer. This archive of problems and responses is stored as a conveniently accessible internal database that permits Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services improves over time. Progent's high-level certifications and working relationships with important industry leaders including Cisco and Microsoft make available additional vast technical knowledge bases and permit priority access to vendors' in-house engineering staff so Progent's online service experts are able to determine optimal solutions in the least time.

Remote services offered by Progent to customers in Oxford United Kingdom include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, fixed-price managed services designed to enable small and mid-size businesses to benefit from the same advanced technology used by many of the industry's top enterprises. The ProSight suite of outsourced network management services addresses all key aspects of modern networking including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with government and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital files, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require important updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management staff and your Progent consultant so all looming issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Read more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup environment that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special information technology programs. Billing rates for longer-term consulting tasks are determined according to the level of expertise of the engineers assigned. Progent's background in these important fields of computer technology enables clients to complete major initiatives economically and on time. Progent's project-based remote engineering solutions include:

  • Call Center Expertise
    Progent's Help Desk support programs for businesses with networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk Call Center consulting support can support you in building an efficient new Call Center or improving your existing organization, identifying or enhancing Help Desk software to meet the particular demands of your corporation, or adding temporary phone support personnel to reinforce your existing Call Center resources to handle unusually busy events like software transitions, mass upgrades, or rolling out new business software.

    Progent's Help Desk team of seasoned network professionals gives your clients in Oxford United Kingdom rapid access to an effective network service group with years of background providing telephone-based help and online diagnostics for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's concentration is to earn the Help Desk Call Center perception as a significant contributor to company success, and Progent's goal is to fix and not merely record IT problems.

  • Business Applications Support: Training, Programming, and Integration
    Progent's Applications Experts Team offers phone-based professional engineering support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and training for popular Microsoft applications such as CRM, MS Project, Office 365 Word, and Microsoft Office 365 Excel. To read more information on Progent's expertise, custom development, and education services, see Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; cohesive management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Oxford United Kingdom remote IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can configure SCOM to suit your environment so that your network maintenance is proactive rather than reactive. By detecting emerging issues before they expand into network outages, automated monitoring can ward off stressful and expensive network breakdowns. Progent can also deploy network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft environments, or networks based on a mix of platforms.
How Your Oxford Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent online assistance with Windows, Apple macOS and OS X, or Linux environments, go to Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Oxford United Kingdom, Progent's phone-based computer support specialists are ready to deliver effective and cost-effective system help the instant your organization has to have it. More than a decade of delivering online tech support has led to Microsoft Partner status for Progent's consultants and has helped Progent to develop world-class troubleshooting capability and to refine remote access tools to repair computer problems quickly while eliminating the cost and lost time associated with on-premises service calls.

Even if your Oxford business has a regular independent support technician or maintains an in-house IT staff that can deal with typical computer problems, Progentís Microsoft certified engineers can still offer a convenient and seamless virtual expansion of your on-site resources for situations when your regular IT support personnel either lack the bandwidth or the knowledge to deal with sudden network crises or especially tough integration problems.

Features of Progent's Remote Computer Services for Oxford United Kingdom
Progent's phone support, remote troubleshooting, system security consulting, and system management services give businesses in Oxford United Kingdom the greatest leverage for your support investment. Whether you require occasional phone support and remote troubleshooting or ongoing Help Desk services and network management, Progent's experts can deliver your organization world class IT support while allowing you to eliminate the expense and hassle of maintaining a full-service internal IT organization. Highlights of Progent's online help services include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, range of technical expertise, refined support software, and understanding of enterprise networking allow offices to avoid the pitfalls associated with exclusive reliance on smaller service organizations, individual freelance consultants, or limited in-house resources.

Progent adds value by providing:

How Does My Business Start Receiving Remote Computer Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



An index of content::



  • Exchange 2016 Migration Technical Support Services
    Exchange 2016 Migration Help and Support

    Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.

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    Progent's certified consultants can help your company to evaluate Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and reliability operating with your applications. Progent's consultants can also help you to estimate the potential strategic advantages of adopting Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and implement a smooth upgrade to Microsoft Windows 7 from a previous version of Windows.

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    Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can show you how to plan, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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    Progent can provide fast and affordable online access to a certified Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to design, create, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication technologies and ASM file/volume manager.

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  • Les Kent has a 35-year track record of successful technology integration, corporate management, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions while working as a system designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.

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  • Windows 2008 R2 Consultants
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    Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, scalability, and flexibility that accelerate output of local, branch office, and mobile users. Progent's network experts can provide affordable online consulting, troubleshooting, and training services to help your company to design, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.

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    Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security plan, automate IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Dynamics GP software offers analytics and reporting capabilities that let you monitor all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can enable you to design reports that allow you to understand your business more completely, converting uncooked data into useful business information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer specialized business software development and web commerce applications that work transparently with Microsoft Dynamics GP/Great Plains.

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    Progent's Management Team Security Consulting Firm

    Progent's management team includes seasoned veterans with years of experience delivering network consulting services, technical support, and strategic IT planning to organizations ranging from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent stands out by having put together a management staff that can provide customers with the top service value in the industry.

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    Progent's certified consultants can assist you to assess Windows 7 to confirm application compatibility and to check its performance and stability running in your environment. Progent can also show you how to evaluate the potential business value of moving to Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help your IT organization to design and execute a smooth deployment of Microsoft Windows 7 from a your current release of Microsoft Windows.

  • Consultant Services Cisco ASA Firewall URL Filtering ASA Firewall with Firepower Computer Consulting
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    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Cisco-certified Catalyst 802.11ax AP experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.

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    Progent can assist you to utilize Cisco's infrastructure technology to build a solid foundation for your local, private cloud, or hybrid data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, manageability, uptime, and disaster recovery.

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  • VMware Cross vCenter NSX Consult
    Consulting Services VMware Site Recovery Manager and NSX Integration

    VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent runbook for recovering services quickly following an outage. SRM supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM.

  • Microsoft Azure integration Professional Consulting Azure and Android integration
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  • Microsoft Dynamics NAV Technical Support Services Expert Development Microsoft Dynamics NAV ERP
  • Microsoft Exchange 2007 Specialists Exchange 2007 Server Consultant
  • Microsoft Exchange 2010 Upgrade Consultancy Exchange Server 2010 Upgrade Specialist
  • Microsoft Exchange 2016 Upgrade Planning Integration Network Consultants Exchange 2016 Mailbox migration
  • Microsoft Intune Migration Technical Support Help and Support Intune Endpoint Protection
  • Microsoft Outlook for Mac Support and Setup Office for Mac Technology Consulting
  • Microsoft Video Conferencing Consultant Services Microsoft Office Communications Server On-site Support

  • NetDocs Troubleshooting Professionals
    NetDocs and Microsoft 365 Technology Professional

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for legal workflows. Progent can provide remote guidance from NetDocuments experts who can assist your law firm to design, configure, administer, tune, or troubleshoot a document management system (DMS) environment powered by NetDocs.

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  • Microsoft Windows 7 Migration Technical Support Microsoft Online Consulting Windows 7 Migration
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  • NetDocs Telecommuters Engineer Technology Professional NetDocs Search
  • Network Engineer Windows 2012 R2 Windows Server 2012 R2 Outsourcing

  • Internal Cybersecurity Inventory Consultant Services
    Network Security Scan Engineer

    Progent offers two ultra-affordable service packages intended to allow small businesses to get an impartial security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer runs an extensive test of your IT infrastructure from outside your firewalled perimeter to uncover potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure computer inside your firewall to evaluate the risk to internal attacks. Both security inventory services are configured and run from a protected remote location.

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