Low-cost Computer Help from Microsoft and Cisco premier Professionals for Companies in Oxnard, CA
By offering world-class know-how when you require it, making available in-depth expertise for key business applications, offering high-value services like virtual server hosting, billing only for services delivered, and requiring no sign-up or retainer fees for standard services, Progent enables you to maximize the competitive value of your It network and reduce support costs. Progent appreciates that network protection, dependability, and performance are as important to small companies as to major enterprises but that small companies lack the economy of scale to invest aggressively in computer technology and in-house support groups. Progent's basic value proposition is that no network consulting firm can equal Progent's ability to deliver the IT support your company requires whenever you require it and at prices you can afford.
For medium-size and enterprise businesses, Progent can provide co-sourcing services to add to the skills of your internal IT service staff. Co-sourcing can reduce expenses and minimize technical risks for big projects such as application development, disaster recovery preparedness, security evaluations, office consolidations, or technology migrations.
Progent can in addition offer the services of accredited consultants to assist your company to design and implement a sensible cloud computing strategy.
Primary Practice Areas Supported by Progent for Office Networks in Oxnard, California
Progent's group of world-class experts provides assistance for all facets of network systems deployed by businesses of all sizes. Areas supported by Progent in Oxnard include:
Service Delivery Options Available for Oxnard, California Businesses
Progent has a selection of alternatives for providing small and midsize companies with cost-effective computer services for technical support, consulting, hosting services, and network management outsourcing. Progent's paradigm for delivering IT support is based on the Help Desk operational structure familiar to larger IT groups. Progent's Helpdesk Support Mechanism ensures rapid response, thorough service records, dependable follow-up, and strict expense monitoring across a range of IT support delivery options that include remote troubleshooting, in-person support, top-level consulting, plus server hosting.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
- Online Service
Progentís Technical Response Center (TRC) provides emergency and routine online assistance for Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's certified support professionals can help customers to analyze and repair hardware and software issues without the cost or time loss of travel for onsite support visits. The background of Progent's network engineers allows them to resolve most IT issues rapidly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate support calls to world-class specialists. Progent offers a convenient, web-based signup procedure for first-time clients to address urgent network problems and Progent charges per minute with no startup fees or time minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISA-certified security engineers. Find out additional details concerning Progent's remote computer support expertise.
- Onsite Support
Progent provides on-site technical support for registered customers in larger cities in the United States. Progent's on-site support personnel can work in conjunction with Progent's remote support experts to give small and midsize businesses the ideal combination: onsite support technicians when you need them as well as the remote expertise of Progent's worldwide staff of network consultants, security professionals, and business application developers. The wait time for in-person support visits is usually under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for on-premises support. Learn more concerning how to sign up for Progent's onsite computer service.
- Help Desk
Progent's Standard Help Desk Services offer small businesses a complete solution that manages all aspects of remote desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most problems. To learn more, refer to Online Help Desk Services.
- Consulting Services
Progent offers small and midsize businesses affordable access to world-class IT professionals who can provide assistance with vital products and technologies including
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, company-wide network security consulting, fault tolerant network design, server virtualization solutions, plus configuration, customization and support for small business programs including accounting, ERP and MRP, reporting, sales automation, and office productivity packages. Progent can help with one-time projects such as site relocations and massive software upgrades, longer term projects such as management analytics software development and customization, database application development and administration services, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure health monitoring and system administration, or emergency response like data restoration and virus cleanup.
- Application Hosting
Progent offers hosting for vital business applications like Microsoft Exchange Server and SQL Server in order to provide small and midsize companies with greater levels of dependability, protection, and performance than is feasible using the type of in-house data center that is practical for the majority of small businesses. Because Progent uses the same facilities that host the equipment of many of the planet's largest information technology organizations, Progent can save you the investment in building and maintaining the infrastructure needed for world-class environmental control, power failover, and redundant Internet connectivity. For managed applications, Progent can also make sure that upgrades and revisions remain updated, security and efficiency is constantly monitored, and systems are consistently archived and available for complete and rapid restoration. Find out additional information concerning Progent's hosting services for Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting provides complete hosting services for the entirety of a small or midsize company's servers in a setting that not only delivers the highest degree of availability and expandability but that is also convenient for customers to migrate to another support provider or to bring internally when your situation warrants it. Progent's Private Cloud hosting is built around proven virtualization technologies that permit small businesses with multi-vendor environments to save significantly on the costs of capital equipment, system support, and IT management while getting enterprise-class dependability and an unparalleled level of vendor independence. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally managed package, can handle the multi- OS and non- standardized environments common with smaller businesses, and keeps ownership of the licenses in the customer's hands so that migrating to a different virtual host is quick, safe, and affordable. This eliminates ending up a prisoner of a specific hosting provider while still offering all the cost savings related to ASP and SaaS hosting services.
- Hybrid Cloud Integration Consulting Services
Progent offers advanced online consulting to help organizations of all sizes integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that utilize local IT assets along with cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's low-cost ProSight portfolio of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack progression including filtering, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and enables fast restoration of vital files, applications and VMs that have become lost or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Read more about ProSight DPS Managed Backup.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, optimize and debug their networking hardware such as switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that require critical updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be ported easily to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with data security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your organization's ability either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that meets your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Alternative for Oxnard, California Businesses
Progent's staff size, breadth and depth of information technology skill, and familiarity with enterprise network consulting enable small companies to sidestep the pitfalls related to over reliance on thinly staffed service firms or individual engineers.
Working with Progent allows your company to:
- Prevent Over Reliance on Individual Support Consultants
For network support, smaller companies sometimes rely heavily on independent consultants. Though individual support engineers have lower expenses than larger IT service firms and can afford to charge apparently lower rates, freelancers are occasionally too overworked to respond rapidly to urgent problems. If a freelance consultant is occupied with another customer, ill, on vacation, or in training, the lack of backup staff may require your business to go without assistance during an emergency. The more your company expands, network downtime or problems with critical applications become more costly. The money you thought you were conserving on a freelancer can be eaten up quickly due to lower productivity. Also, when freelance consultants encounter unfamiliar problems, the unavailability of a large engineering group to count on for assistance forces them to learn in place while your organization winds up footing the costs for their continuing training.
- Gain Access to Certified Professionals in Sophisticated Information Technology Issues
The majority of smaller support firms or independent consultants focused on small business IT support may excel at delivering routine fixes but lack the seasoning to work efficiently with complicated network configurations with a variety of operating systems, many locations, Voice over IP systems, mobile workforces, integrated accounting and analytical applications, data-driven web sites, and specialized line-of-business software. Progent's experience with global companies and Progent's large group of experts can benefit your company because big-company environments are by nature complex, support problems require thorough knowledge in numerous technical areas, and achieving an acceptable level of robustness, availability, and protection requires industry-tested leading practices.
- Build a Firm Basis for Seamless Growth
Small companies often start with a network implemented on a shoestring budget. Lacking a strong basis, a series of improvised fixes often get piled on top of a marginal foundation. As a business grows, reliability and scalability issues can hinder the productivity of the business. These networks need thorough assessment, intelligent business planning, and in-depth expertise to migrate to a network environment that will act as the solid foundation to handle current business requirements and ease downstream growth.
- Work with Solution Consultants, Not Product Resellers
Small companies need direction and insight to navigate through an ever more complex maze of technology options offered for enabling business growth and improving efficiency. They do not need a network consultant or support firm that tries to sell them a product. Progent eliminates conflicts of interest by not selling any products. Progent provides services and expertise only. This permits Progent to align technical support with the genuine interests of customers. Mixing network consulting and product reselling can lead to a situation where the recommended solution is based on a preselected technology rather than being based on the true needs of a customer.
If your Oxnard, California business wants to get in touch with Progent about network outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.
Fast Remote Technical Help
For fast online assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).