Oxnard, CA Remote Help from World-class Computer Service Experts
Progent's computer network tech support services can deliver your Oxnard, CA business budget-friendly and consistent support from Microsoft and Cisco certified network experts. By delivering IT support service when you need it, offering advanced knowledge for mission-critical applications, delivering value-added services such as 24x7 network monitoring, and charging only for support you use, Progent gives your Oxnard, California business an affordable alternative for optimizing the productivity of small-scale business information systems. Whether you maintain a local datacenter, rely on cloud-based resources, or have a hybrid cloud-and-local network, Progent is the smart way for businesses to build and support a reliable and secure information system and to have quick availability of the seasoned help ordinarily restricted to enterprises who are able to afford a sizeable internal IT organization.
For mid-size and large businesses, Progent can provide co-sourcing services to reinforce the skills of your internal IT service team. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives such as application development, disaster recover/business continuity planning and testing, security evaluations, merging datacenters, or software migrations.
Progent can also offer the services of accredited experts to assist your business to design and execute a sensible cloud computing strategy.
Key Products and Technologies Supported by Progent for Business Networks in Oxnard, California
Progent's nationwide team of certified engineers offers assistance for all aspects of network technology deployed by businesses of all sizes. Technologies supported by Progent in Oxnard include:
Support Delivery Alternatives Available for Oxnard, California Businesses
Progent has a variety of options for providing small companies with cost-effective IT services for technical support, system architecture, hosting services, and network management outsourcing. Progent's paradigm for providing computer support is built on the Call Center structure common to big IT support groups. Progent's Contact Center Service Model promotes rapid support, thorough service documentation, reliable follow-through, and strict expense control for a range of network service delivery alternatives that include remote troubleshooting, in-person help, top-level consulting, as well as server hosting.
Progent's Flat-rate Managed Services for Outsourcing Network Management
- Online Service
Progentís Technical Response Center offers emergency and routine online assistance for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's certified support professionals can assist customers to troubleshoot and repair hardware and software problems without the expense or time loss of travel for onsite service visits. The experience of Progent's network consultants makes it possible to handle most IT problems quickly. For the toughest problems, Progent's breadth of knowledge allows the support team to escalate support calls to advanced specialists. Progent provides a streamlined, web-based signup procedure for first-time clients to accommodate emergency situations and Progent bills per minute with no startup charges or time minimums, so you are invoiced only for the support you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Find out more details concerning Progent's online network support services.
- On-site Service
Progent offers on-site computer support for signed-up clients in major metropolitan areas in the United States. Progent's on-site support personnel can operate in conjunction with Progent's online support engineers to deliver small companies the ideal combination: in-person service professionals when you need them plus the remote help of Progent's worldwide staff of network engineers, security specialists, and business software developers. The wait time for in-person support visits is typically under one business day. There is no sign-up or retainer charge for registering as a Progent customer for on-premises service. Find out more details about why to register for Progent's in-person computer support services.
- Phone Support
Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex issues. To learn more, see Online Help Desk Services for Small Businesses.
- Consulting Expertise
Progent provides small and midsize companies budget-friendly access to world-class IT professionals who can provide help with critical products and technologies including
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, company-wide network protection engineering, high availability network engineering, virtualization solutions, plus configuration, customization and training for small business programs including accounting, ERP and MRP, business analytics, sales automation, and office productivity suites. Progent can help with one-shot projects such as office relocations and major software upgrades, extended projects like business information application programming and customization, database application development and administration support, and web design, on-going support such as System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for network health monitoring and network management, or urgent response such as disaster recovery and malware removal.
- Application Hosting
Progent can host mission-critical applications like Exchange and MS SQL to provide small companies with greater levels of availability, security, and performance than is feasible using the class of internal data center that is realistically affordable for most small organizations. Because Progent uses the same facilities that support the gear of some of the world's biggest IT companies, Progent can eliminate the investment in building and managing the systems needed for enterprise-class environmental control, electrical failover, and redundant Internet connectivity. For managed applications, Progent can also make sure that patches and service packs stay current, protection and efficiency is continually tracked, and systems and data files are regularly archived and ready for full and prompt restoration. Learn additional information concerning Progent's hosting for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides full hosting services for the entirety of a small organization's production servers in an environment that not only provides the top degree of availability and scalability but that is also easy for clients to migrate to a different service firm or to bring internally when your circumstance warrants it. Progent's Private Cloud hosting service is based on proven virtual server techniques that permit companies with mixed networks to benefit significantly on the expense of hardware, infrastructure maintenance, and network management while getting world-class dependability and an unparalleled degree of vendor options. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed package, can support the multi- platform and non- standardized environments typical of small companies, and retains control of the software in the customer's hands so that moving to a different virtualized system is quick, safe, and inexpensive. This eliminates ending up a captive to a specific hosting service while still providing all the savings related to ASP and SaaS hosting services.
- Hybrid Cloud Migration Consulting Services
Progent can provide expert remote consulting support to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that combine physical resources along with cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration services, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.
- ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.
- ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so that all potential issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with government and industry security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your company's preparedness to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup environment that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Alternative for Oxnard, California Small Businesses
Progent's staff size, depth of technical skill, and familiarity with enterprise network support enable small and midsize companies to sidestep the problems associated with excessive dependence on small support firms or individual engineers.
Teaming with Progent enables your small business to:
- Prevent Excessive Reliance on Freelance Support Consultants
For IT support, small companies sometimes depend heavily on individual consultants. Though individual support engineers carry lower overhead than larger IT service firms and can typically charge nominally lower rates, freelancers are occasionally too overworked to respond quickly to critical network problems. If an independent consultant is occupied with another customer, sick, on vacation, or in class, the lack of replacement personnel may force your company to go without help during an emergency. The more your small business expands, network unavailability or problems with line-of-business applications become more expensive. The dollars you thought you were conserving on an independent consultant can disappear fast because of lower output. Also, when freelance consultants encounter new problems, the lack of a large consulting group to fall back on for assistance requires them to learn in place while your organization ends up footing the bill for their continuing training.
- Gain Access to Experts in Advanced IT Issues
The majority of smaller support organizations or freelance engineers who concentrate on small company IT consulting may excel at providing connect-the-dots fixes but lack the experience to work cost-effectively with complicated IT configurations with a variety of operating systems, many locations, Voice over IP implementations, mobile workforces, integrated accounting and analytical applications, data-driven web sites, and specialized business software. Progent's experience with worldwide companies and Progent's extensive group of experts can be valuable to your small business because enterprise environments are inherently complex, support problems require thorough understanding of in many technical areas, and reaching a high level of robustness, reliability, and protection calls for industry-proven processes.
- Build a Solid Foundation for Seamless Growth
Small companies often begin with an IT system cobbled together on a tight budget. Lacking a solid basis, a series of band-aid fixes often get thrown on top of a weak structure. As a company grows, reliability and expandability issues can undermine the productivity of the organization. Such networks need thorough assessment, intelligent strategic analysis, and broad-based expertise to upgrade to an IT environment that can act as the solid basis to meet current business requirements and support downstream growth.
- Partner with Solution Providers, Not Product Vendors
Smaller businesses need guidance and education to navigate through an ever more complicated maze of technology alternatives available for enabling business growth and enhancing productivity. They do not need a network engineer or support firm that tries to promote a product. Progent avoids conflicted motives by not selling any products. Progent provides consulting and services only. This permits Progent to match consulting support with the genuine interests of clients. Combining IT support and product selling can result in a conflict where the proposed solution is built around a preselected vendor instead of being based on the true requirements of a customer.
Get in Touch with Progent
In case your Oxnard, California company needs to contact Progent to find out about IT outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.
Fast Online Technical Assistance
For immediate online support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).