Expert Online Troubleshooting for Oxnard, California Small Business Computers from Certified Consultants
Small businesses have typically been ignored by major network service organizations. Many small companies allow themselves to become excessively reliant on individual consultants or small support firms who lack the bandwidth or extensive skill sets to respond quickly or effectively to network crises. Still other small companies resort to mass-market service firms that employ technicians able to offer standardized solutions to ordinary problems but who do not have the experience and versatility to deal with the variety of environments and absence of standards that characterizes small business IT systems.

Progent's proven methodology for providing low-cost and successful network service to small businesses has made Progent among the premiere Microsoft-certified IT consulting firms in the industry. Progent has delivered remote help to small businesses in every state in the United States (See Progent's client testimonials).

For larger companies, Progent can provide co-sourcing services to reinforce the skills of your in-house IT service team. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives like software design and development, business continuity planning and testing, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition provide the services of accredited experts to help your business to design and execute a sensible cloud strategy.

Key Practice Areas Serviced by Progent for Office Networks in Oxnard, California
Progent's group of industry certified experts offers support for virtually all aspects of information technology found in businesses of any size. Technologies served by Progent in Oxnard include:

Service Delivery Options for Oxnard, California Businesses
Progent has a variety of options for providing small businesses and local governments with cost-effective IT services for technical support, system architecture, hosting services, and network administration. Progent's model for delivering computer support services is based on the Help Desk structure common to larger IT organizations. Progent's Contact Center Support Model ensures rapid support, thorough activity documentation, consistent follow-through, and strict expense monitoring for a range of network service delivery alternatives that include online repairs, on-premises support, top-level consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) provides emergency and routine online service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's certified support experts can assist customers to troubleshoot and repair hardware and software problems without the cost or delay of travel for onsite service visits. The background of Progent's network engineers allows them to resolve most IT issues quickly. For complex problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-based signup procedure for first-time clients to accommodate emergency situations and Progent bills per minute with zero startup charges or time minimums, so you are invoiced only for the assistance you receive. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security professionals. Learn additional details concerning Progent's remote network troubleshooting services.

  • Onsite Support
    Progent offers on-site computer assistance for signed-up clients in larger cities in the United States. Progent's onsite support technicians can work in tandem with Progent's remote service experts to deliver small and midsize companies the optimal solution: on-premises service technicians when you require them plus the on-line expertise of Progent's worldwide team of network engineers, security specialists, and business application developers. The wait time for in-person service visits is usually less than one business day. Progent requires no start-up or retainer charge for becoming a Progent client for on-premises service. Learn more concerning why to sign up for Progent's in-person network service.

  • Phone Support
    Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all aspects of online desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. for more information, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent provides small and midsize companies budget-friendly availability of enterprise-class consultants who can provide help with critical technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network architecture, company-wide network protection engineering, non-stop it system engineering, virtualization solutions, plus integration, customization and training for business software including accounting, ERP, business analytics, CRM, and office productivity suites. Progent can help with one-time projects such as office moves and massive software upgrades, longer term initiatives like management analytics software development and customization, relational database software development and administration support, and web development, on-going support including System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and network management, or urgent response like data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for key business applications like Exchange Server and Microsoft SQL in order to provide small companies with greater degrees of availability, protection, and performance than is possible using the class of on-site data center that is achievable for the majority of small and midsize businesses. Since Progent uses the same data centers that support the equipment of some of the world's largest information technology companies, Progent can save you the cost of building and maintaining the systems needed for enterprise-class environmental control, power failover, and redundant Internet access. For hosted application servers, Progent can also ensure that patches and service packs remain current, security and efficiency is constantly monitored, and systems are regularly backed up and ready for complete and rapid restoration. Find out additional information about Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small or midsize company's servers in a setting that not only delivers the highest degree of fault-tolerance and expandability but that is in addition simple for clients to transfer to a different support provider or to bring internally whenever your situation calls for it. Progent's Private Cloud hosting service is founded on tested virtualization techniques that allow businesses with multi-vendor environments to benefit dramatically on the expense of hardware, system support, and IT administration while getting world-class availability and an unparalleled level of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered service, can handle the multi- OS and non- standardized networks typical of smaller businesses, and keeps ownership of the software licenses in the client's hands so that moving to a new virtualized host is fast, safe, and affordable. This eliminates ending up a captive to a specific hosting service while still offering all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced online support services to help businesses of any size connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that combine physical resources along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight suite of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the entire threat progression including protection, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services deliver economical in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows fast restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that require critical software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management staff and your Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an objective assessment of the health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup environment that meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for Oxnard, California Businesses
Progent's size, scope of information technology skill, and experience with corporate network support enable small companies to avoid the problems associated with excessive dependence on small service organizations or individual consultants.

Working with Progent's Experts allows your small business to:

  • Prevent Over Dependence on Individual Support Consultants
    For IT support, small businesses often rely heavily on independent consultants. Though individual support providers carry lower overhead than more substantial support organizations and can afford to bill apparently smaller rates, they are often spread too thin to respond quickly to critical situations. If an independent consultant is occupied with another customer, sick, on travelling, or in training, the lack of backup personnel may require your business to wait for assistance during an emergency. The more your small business grows, network unavailability or problems with line-of-business programs get more expensive. The dollars you thought you were saving on an independent consultant can evaporate fast due to lost output. Also, when freelance engineers confront new problems, the lack of a big engineering group to count on for help forces them to learn with the meter running while your business ends up with the costs for their ongoing education.

  • Gain Access to Certified Professionals in Advanced Information Technology Solutions
    Many small service organizations or freelance engineers specializing in small company network consulting may excel at delivering routine fixes but don't have the background to work cost-effectively with complex network environments that have a variety of operating systems, multiple sites, Voice over IP systems, remote workforces, integrated accounting and operational software, eCommerce, and specialized line-of-business applications. Progent's background with worldwide companies and Progent's large team of specialists can benefit your business because big-company networks are characteristically complex, support issues require in-depth knowledge in many technical areas, and reaching a high degree of robustness, reliability, and protection requires enterprise-proven best practices.

  • Create a Solid Foundation for Seamless Growth
    Small businesses typically begin with a network cobbled together on a tight budget. Lacking a strong basis, a series of improvised repairs commonly get piled onto of a tenuous foundation. As a business evolves, stability and expandability issues can obstruct the success of the business. Such networks require proper assessment, smart strategic planning, and in-depth expertise to upgrade to an IT environment that can provide the reliable foundation to meet critical business requirements and support future growth.

  • Partner with Solution Finders, Not Product Resellers
    Smaller businesses need direction and education to navigate through an increasingly complicated array of technology alternatives available for accelerating business growth and improving productivity. They do not need a network engineer or service organization that tries to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent sells services exclusively. This allows Progent to align consulting support services with the genuine interests of clients. Mixing IT consulting and product reselling can result in a conflict where the proposed solution is based on a predetermined technology rather than being driven by the actual requirements of a client.

Contact Progent
If your Oxnard, California company needs to contact Progent about IT outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Immediate Online Network Assistance
For immediate remote support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

Apple iPad Online Technical Support Apple Mac Remote Technical Support
Small Business IT Outsourcing White Paper
Whitepapers for IT Outsourcing Example

Progentís IT outsourcing services provide budget-friendly network support for mid-size businesses. Whether it includes planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can smooth out costs and minimize risks, allowing network support expenses to increase in a more linear and controlled fashion than is feasible by assembling a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.

Article for IT Co-sourcing IT Outsourcing Advantages Whitepaper
SCCM Patch Management Computer Engineer
SCCM Asset Management Network Engineer

System Center Configuration Manager automates software provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health monitoring, allows secure end-user self service, and delivers a common point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.

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BlackBerry BES Technical Support Firms in Riverside - Chino BlackBerry Wireless IT Service Provider Southern California Riverside
BlackBerry Desktop Manager IT Consulting Companies BlackBerry Professional Software Small Business IT Support Firm
Sun Solaris IT Consulting
Specialists for Solaris

Progent's Solaris family support experts provide small and mid-size companies and developers assistance with managing and maintaining Sun Solaris environments that run with Microsoft-powered networks. Progent offers your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience offers you a convenient single source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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Windows 2000 IT Consultants
Windows 2000 Server Troubleshooting

Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your current Windows 2K Servers and can streamline network administration, provide tech support and repair, and enhance security. Progent can also show you how to design, rationalize, and implement a strategy to migrate from Windows Server 2K to Windows Server 2003. Progent is experienced in setting up pilot programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility issues.

CISSP Secure Firewall Audit
California Computer Tech for San Jose Computer Network Consultants for San Jose in Northern California
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CentOS Linux, Solaris, UNIX Computer Consultants IT Consultants
Checkpoint Cybersecurity Companies Telecommunications Security Security Audit Services
Cisco CCIE Information Technology Manager Network Security Consultant for Microsoft and Apple in Peoria County Illinois
Cisco CCIE Online Phone Support Cisco CCIE Online Server Integrators
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Support and Setup for Gentoo Linux
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Progent's Linux support services offer small businesses and developers help with administering and supporting Linux computers that run with Microsoft-based networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with an easy one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

Citrix HDX Network Consulting Citrix XenDesktop desktop virtualization Services
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Server Recovery for Microsoft
Microsoft Office 2000 Network Consultation

Progent's pricing policy is to charge for online support and on-site help by the minute. As a result, you pay just for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no startup fee and requires no monthly commitment for support services provided during regular business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with large bills for fast fixes so you won't be forced to permit simple problems to stay unaddressed.

Computer Consulting IT Services for Microsoft SharePoint 2013
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Microsoft Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering advanced protection, transparent compatibility with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and elevated operational efficiencies, increased worker productivity, and better intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and on-premises configuration support and troubleshooting services for your Office Communications Server environment and can assist your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add business value to your IT system

Consultant for Cisco Small Business Networking Hawaii
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Sun Solaris Remote Consulting Services
Linux Online Professionals

Progent offers national remote help and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft products. Remote network consulting provides maximum leverage for your information technology budget by extending client efficiency and limiting the time charged for computer repair services. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by going to your site. In most of cases your IT problems can be dealt with over the phone or via a mix of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the toughest network issues.

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System Center 2016 and VMware Integration Configuration

System Center 2016 delivers important enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.

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Progentís IT outsourcing packages provide economical network support for medium-size organizations. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or building a web-based eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize risks, allowing network service budgets to increase in a more moderate and controlled manner than is feasible by amassing a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available system architecture for your vital Windows-powered business software including Windows 2008, Exchange Server 2007, and SQL Server.

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Progent provides customers the services of consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that customers deserve to know that their computer support providers have accredited testing as well as broad real-world field experience so that Progent's customers can engage Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor assistance than is available to uncertified consultants, enabling Progent to offer customers a higher class of IT support. In addition, recognized credentials such as CISM or CISSP for IT security can aid corporate clients to demonstrate compliance with regulatory requirements by using the services of accredited industry professionals.

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Microsoft Office System Small Business Computer Consulting Services
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To deliver economical network support for small companies, Progent has developed full-service IT outsourcing plans that offer small businesses quick access to technical expertise without requiring you to recruit, educate, and manage a large full-time IT staff. Progentís IT outsourcing packages give you an affordable alternative for building a secure and reliable system for your favorite Microsoft Windows business productivity suites including Microsoft Office XP and Microsoft Office 2003.

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Exchange 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers important innovations as well as a revamped structure. These improvements favorably impact vital areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management for Exchange 2013.

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Progent can help small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you sidestep the common errors small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.

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Cisco's security and remote connectivity technology for small to mid-size businesses offer a complete range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and CCNP certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business goals.

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Reports for Microsoft Dynamics
Application Design Firm

For help writing, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of program developers, relational database designers, and project managers can help make sure you get the project done on time and within your budget. Progent's experienced software programmers can provide cost-effective and efficient online help for jobs as simple as writing Vidual Basic macros for Excel or as large as developing mission-critical RDBMS applications based on Microsoft SQL Server or MySQL.

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Microsoft Network Support Consulting

Progentís IT outsourcing services for small businesses include planning Windows XP, Microsoft .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-site repair, resolving chronic integration issues, and creating a company-wide security plan. Progent can show you how to enhance network reliability and throughput with fault-tolerant technologies, redundant network topology, and proactive server monitoring. Progent also provides special project help for large-scale upgrades and can help with requirements definition, product identification, bill of materials production, sourcing qualification, purchasing logistics, and professional documentation. Progentís computer outsourcing service also includes education for office productivity products such as Microsoft Office.

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SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class applications that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.

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Windows 10 Configuration Remote Consulting

Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite assessment and upgrade services for Windows 10 offered by Progent's experts include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and ongoing technical help.

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Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security and compliance, and increase productivity by making sure that critical applications are always up to date, managing licensing, and monitoring usage patterns so you can make smart buying decisions. Once your organization is ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and implement a smooth move to System Center 2012 Configuration Manager.

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Developer Firms for Project 2010
Microsoft Certified Partner Project Reports Development

Progent's Microsoft engineers offer in-depth support in implementing, operating and debugging all versions of Project, Project Server, and Project Online and can provide a wide variety of cost-effective remote support services following industry best practices to help organizations of all sizes to receive all the advantages of this powerful platform. Consulting support offered by Progent include solution design, installation and upgrades, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized webinar training.

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Windows Server 2016 High Availability Computer Engineer
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Progent's certified information technology experts offer Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

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Remote Support for VirtualPC for Apple Mac

For businesses with a combination of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-only applications on a Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a networked Microsoft Windows-powered PC to use Windows software and share network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you can run Microsoft Windows programs directly. Progent's Mac technology support experts can help your business to maintain these products for running Microsoft Windows applications on your Macs and can in addition help your company to assess and install other products for Windows PC simulation.

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Microsoft Certified Network Specialists

Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete support for your information system.

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Dynamics GP Upgrade Planning Specialists
Dynamics GP System Migration Specialist

Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, training, and troubleshooting since the platform's debut. Progent offers top-tier support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, validate, and implement a cost-effective migration from a a legacy release to the current version of Dynamics GP.

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VMware vRealize Orchestrator vRO Engineer
VMware vCloud Director vCD Consulting Services

VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a consistent process for recovering applications and services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and manage a DR system powered by VMware SRM.

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Enterprise Windows 2000 Information Technology Support
IT Services for Project Planning

For corporations with branches in or any area served by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and authorized Cisco system specialists offer a variety of network consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, network architecture, local or phone-based emergency support, and troubleshooting for co-location hosting environments. A Progent IT consultant can show you how to design a multi-site network that makes smart use of co-location services and Internet hosting sites. Progentís Microsoft Premier engineers can help major enterprises design, integrate and maintain massive rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.

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Desktop Design
Desktop Migrations

Progent can deliver a broad array of cost-effective consulting and support services to assist your business to deploy, configure, repair, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or online help for single computers or notebooks or help you to plan and implement a company-wide migration to new or revised OS software and business applications. Progent can also provide consultants and technicians to help your company to prepare for and complete a site relocation or consolidation designed to cause the least possible disruption of your productivity.

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network asset documentation management Specialist
ProSight IT documentation management Professional

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.

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Windows Server 2012R2 Private Cloud Information Technology Consulting
Windows 2012 R2 IT Consulting

Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security plan, automate network management, help with application development, and build and test a DR/BC plan.

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ProSight Email Guard Content Filtering Consulting Services
Email Black Lists Consulting

Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

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Expert Microsoft Certified Exchange 2016 Data Loss Prevention Setup and Support
Microsoft Certified Expert Consultant Services for Exchange 2016 Upgrade

Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

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Cisco Meraki Consulting Services

Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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Exchange 2003 Server Upgrade
Microsoft Exchange IT Consultants

Progent's Microsoft-certified consultants offer computer help and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and support services for Microsoft Exchange Server 2003 include system design, deployment, documentation, local and remote troubleshooting, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.

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ransomware preparedness evaluation Consultants
ransomware recovery planning Consult

Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you directly to collect information about your existing AV defense and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's requirements.

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High-Availability Data Center Consulting
CCIE Expert Certified Non-stop Data Centers Support and Help

Progent's Data Center consultants can show you how to find high availability data centers that match the specific requirements of your business. Fault tolerant co-location sites are especially appealing to small companies due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full range of engineering and support services.

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Office Excel 2013 Professionals
Excel Power View Outsourced Programming

Progent's certified Excel and Office 365 Excel application consultants can provide a broad range of online services to help you to plan, program, pilot test, deploy, manage, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various versions of Office Excel. Progent offers as-needed support to clients who need a fast solution to a specific problem associated with Excel and Progent also offers full project management support for upgrading or developing line-of-business applications based on Excel. Progent's affordable online training for Excel can be custom tailored to meet the special requirements of individuals or teams.

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Web Commerce Programmer
Website Development

If you want to revamp your production web site, create internal webs for purposes such as HR or worker training, establish a powerful web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's experts can also show you how to build and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web solutions.

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Data Protection Manager 2016 Protection Groups Specialist

System Center 2016 Data Protection Manager offers near-continuous backup and easy restore capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for key workloads like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs running on Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, deploy, manage, and troubleshoot a multi-site backup/restore system built around Data Protection Manager 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or provide comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

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Microsoft SQL Server 2008 Troubleshooting
Online Technical Support for SQL Server 2008

Progentís Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that offer your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.

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Windows 2012 Failover Clustering Remote Technical Support

Progent's certified failover clustering experts can assist you to evaluate the advantages of adopting Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and help you to streamline the management of failover clusters.

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CISA Certified Cybersecurity Audit Consultant Services
CISA Cybersecurity Audit Specialist

The Certified Information Systems Auditor credential is a prestigious achievement that represents mastery in network security auditing. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to assist companies in the fields of information systems audit process, IT enforcement, network assets and architecture lifecycle, information technology support, protection of information resources, and disaster recovery preparedness.

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Progent's business climate will allow you to become a more capable consulting professional by improving your information technology skills and boosting the loyalty of your customers. Progent makes good on this commitment by recruiting the best consulting talent for you to operate with, offering an advanced network and communications architecture, running specialized software utilities to deliver the maximum quality of support, and by streamlining proven operational models for finding and maintaining clients.

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Setup and Support for 802.11ac Access Point

Progent's Cisco-certified wireless technology experts can help organizations to configure, manage, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.

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Dynamics GP Visual Studio Specialists
Dynamics GP Development Consulting

Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming raw information into valuable understanding of your business.