Immediate, Affordable Online Network Troubleshooting for Oxnard, California Small Businesses
For more than two decades, Progent has focused on delivering world-quality IT support services to clients with small-business IT budgets. Progent has built a powerful support system that features a cost-effective, tightly connected virtual office network, sophisticated remote troubleshooting tools, a large pool of consultants certified in a wide range of technical disciplines, a Help Desk Call Center operational model that maximizes responsiveness and ensures follow-up, a global group of on-line support professionals, on-site support dispatching for the majority of most zip codes in the U.S., and a corporate ethos focused on solving network problems in the least time and at the least cost to clients.

For mid-size and large businesses, Progent can provide co-sourcing and project management services to supplement the subject matter expertise of your in-house IT support team. Co-sourcing can reduce expenses and help meet schedules for big IT initiatives such as application design and development, disaster recovery planning and testing, network security evaluations, office consolidations, or technology migrations.

Progent can in addition provide the services of certified consultants to assist your company to plan and execute a sensible cloud strategy.

Core Technical Areas Serviced by Progent for Oxnard, California Office Networks
As a Microsoft-certified Partner consulting company with a large group of Cisco CCIE networking consultants and Apple Computer accredited engineers, Progent offers urgent assistance and affordable remote consulting to Oxnard, CA small businesses for a wide array of information technologies such as:

Service Delivery Alternatives for Oxnard, California Businesses
Progent has a variety of options for providing small businesses with affordable IT services for technical support, consulting, hosting services, and network management outsourcing. Progent's model for delivering IT support is built on the Help Desk structure familiar to larger IT organizations. Progent's Help Desk Call Center Service Mechanism promotes rapid response, comprehensive service records, consistent follow-up, and tight cost control across a range of network service delivery modes that include online troubleshooting, onsite help, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center provides urgent and routine online support for Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's seasoned service experts can assist customers to analyze and fix network issues without the expense or delay of on-premises service calls. The experience of Progent's network consultants allows them to handle the majority of network problems quickly. For the toughest issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a convenient, web-accessible registration process for first-time customers to address urgent network problems and Progent charges by the minute with no startup charges or time minimums, so you are invoiced only for the support you receive. Specialists you can access online include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISM-certified security professionals. Learn more details about Progent's online network troubleshooting expertise.

  • Onsite Service
    Progent provides on-site technical assistance for registered customers in larger cities in the U.S. Progent's onsite support personnel can work in tandem with Progent's online support experts to deliver small and midsize businesses the ideal combination: on-premises service professionals when you require them as well as the on-line help of Progent's worldwide staff of network engineers, security specialists, and business application developers. The response time for in-person service calls is usually less than one business day. There is no sign-up or retainer charge for becoming a Progent customer for on-premises support. Find out more about why to register for Progent's in-person network support services.

  • Help Desk
    Progent's Help Desk Call Center Services are intended for small and midsize businesses who need fast and dependable access to an online Help Desk with effective phone support, online repair capability, and enough technical strength for full escalation. Because small and midsize companies usually are constrained by tight information technology budgets and can spare little management attention for dealing with IT support tasks, Progent's Helpdesk Services could be the most cost-effective way to make sure that small business computer networks stay productive. Learn more about Progent's Helpdesk outsourcing services.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable availability of world-class consultants who can deliver assistance with critical technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, network protection consulting, fault tolerant it system design, virtualization solutions, plus integration, programming and training for small business programs including accounting, ERP, reporting, sales automation, and productivity packages. Progent can help with one-shot projects including site moves and major software migrations, extended projects such as business information software development and support, relational database software programming and administration services, and web design, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system management, or emergency services such as data restoration and malware removal.

  • Application Hosting
    Progent offers hosting for vital applications like Exchange Server and MS SQL in order to provide small companies with higher levels of dependability, protection, and performance than is possible using the class of on-site data center that is realistically affordable for the majority of small organizations. Because Progent utilizes the same facilities that support the equipment of many of the planet's largest IT organizations, Progent can save you the cost of building and managing the infrastructure needed for enterprise-class cooling, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also see to it that upgrades and service packs stay current, protection and efficiency is constantly tracked, and systems are consistently backed up and ready for complete and rapid recovery. Find out more about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for all of a small organization's servers in an environment that not only provides the highest level of dependability and scalability but that is in addition convenient for clients to transfer to another support firm or to move in-house whenever your circumstance calls for it. Progent's Private Cloud hosting is based on tested virtualization techniques that allow companies with mixed networks to benefit significantly on the expense of hardware, system support, and IT administration while getting world-class availability and an unprecedented level of vendor independence. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally administered solution, can support the multi- OS and non- standardized environments typical of small companies, and keeps control of the software licenses in the client's possession so that moving to a different virtualized system is quick, safe, and affordable. This eliminates ending up a captive to a specific hosting service while still offering all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert remote support services to help companies of any size integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that combine on-premises IT assets along with public cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote Network Management
Progent's affordable ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the complete malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that require critical updates, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top data security companies to deliver web-based management and world-class protection for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your Progent consultant so all potential problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with information security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The interview is intended to assess your company's preparedness either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup environment that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the baseline network software and productivity applications important to most small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also can provide help for an increasingly complex array of infrastructure technologies such as firewalls, switches, routers, VoIP options, and wireless access. In addition, Progent's CISSP-qualified security experts, CISM-authorized security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals can provide a business-wide view of network security and can assist with complex security projects such as SIEM solutions to help companies meet business standards and statutory mandates for network information protection and reporting.

The breadth and size of Progent's engineering team offer a unique array of advantages to companies wishing to maximize the business value of their IT system within a reasonable budget. These benefits include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco certified consultants average longer than a decade of hands-on industry experience, at the forefront of IT support, performing a broad range of technical tasks for a large array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting team. This guarantees that you get not only expert IT help, but also a support engineer with field-tested methods for repairing real-world IT problems quickly. Read more concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to charge for online service and on-premises visits per minute. Consequently, you owe exclusively for received support. Progent does not demand a more expensive rate for off-hours or priority support, and Progent does not charge for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no startup fee and asks no retainer for support services delivered during regular business hours. Many support organizations impose large minimum payments or charge in increments of a quarter hour or more. Progent's one-minute billing granularity avoids king-size invoices for fast solutions. An additional advantage of by-the-minute billing is that clients are not tempted to permit simple issues to fester until they grow into major problems. Find out additional information about Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Services
    Progent has developed a comprehensive service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small support organizations who offer minimal documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation given by each staff member to each customer. The discipline of documenting and archiving support records results in more effective support and eliminates a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who wonít release the keys to the kingdom. Find out more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent has few competitors. Small businesses who work with freelance consultants or who employ in-house support personnel gain when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, protected, and efficient. Learn more details about Progent's knowledge transfer services.

Get in Touch with Progent
If your Oxnard, California company needs to contact Progent to find out about IT outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Help
For fast remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Cisco Cisco Unified Communications Manager (CUCM), formerly known as CallManager, functions as the core of Cisco's collaboration platform. Unified CM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable remote and on-premises expertise to assist businesses of any size to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum business value. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

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Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain small in-house IT support staffs with low-cost help from enterprise-class management platforms and consulting experts. Advantages of the ProSight catalog of managed IT services include flat-rate IT maintenance expenses, automation of common administrative tasks, ongoing adoption of new technology, smooth migration from older technology to up-to-date solutions, improved alignment of computer technology with business goals, access to veteran IT experts, and freeing up management to focus on business issues rather than ever-changing network technology.

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MS Office Communications Server provides IM and Real Presence in an extensible, enterprise-grade solution offering enhanced security, transparent integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, increased individual productivity, and better intellectual property protection with this simple-to-administer, fault-tolerant solution. Effective deployments of Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can provide the expertise needed to realize all the advantages of Office Communications Server throughout your entire organization.

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For small organizations interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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Progent can assist you to deploy Cisco's networking technology to create a solid foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as resource utilization, security and compliance, versatility, availability, and recoverability.

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Mobile Laptop Solution Provider
Software Support for Telecommuting

Progent's remote access and wireless synchronization experts can help your business to plan and configure connectivity solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your information network, enabling your business to improve the efficiency of your off-site workers.

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Citrix StorageLink Gateway Professional
Essentials for Hyper-V Consulting Services

Progent's Citrix-certified experts can help your organization to evaluate the potential business value of the various versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to enhance the performance, availability, consistency, and recoverability of your virtual environment while reducing the cost of resources and operations and simplifying administrative processes.

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Microsoft Access Consultancy

Progent offers economical remote support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced assistance for Access application development, database migration, performance optimization, report design, and maintenance. Progent also offers tailored online classes for Access application programming and database administration.

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Microsoft Exchange 2003 Consultant Services
Microsoft Exchange 2003 Support and Help

Progent's Microsoft-certified consultants provide technical support and network consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and support services for Exchange Server 2003 include planning, deployment, documentation, onsite and off-site technical support, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.

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Virtual HelpDesk Integration Services
Troubleshooting for Contact Center

Progent's Virtual Help Desk Call Center support services are a seamless expansion of your in-house IT support staff. This can include advanced call center features such as a dedicated phone number with customer-specific greeting. Progent can also rout calls directly to staff members who are specially provisioned and trained to handle your needs. In addition, Progent's Help Desk professionals can manage trouble tickets with any customer trouble ticket software for smooth integration with your internal network services organization. Benefits of Progent's Virtual Computer Support Help Desk Call Center services include high-end Microsoft Help Desk expertise the moment you call, seamless extension of your internal resources, comprehensive support for critical client issues, and by-the-minute billing.

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64-bit Processing Consultancy
Cisco Consult for 64-bit Migration

Progentís Microsoft-certified consultants can help you to enhance your desktops from 32 to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit desktop computing, plan an efficient upgrade strategy that minimizes business interruptions, and offer economical, professional remote help to aid your organization to configure 64-bit PC desktop operating systems and application software on your current computers.

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Network Support Resale Programs Computer Engineer
Reselling Network Support Remote Technical Support

Progent has developed a variety of opportunities for single consultants or organizations to make money by acting as referrers, selling assistants, or resellers of Progent's IT support and network consulting. Options include performing as a sales representative for Progent-branded support or using Progent's consulting experts under your own brand as a transparent arm of your network services team.

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Antivirus Technology Consulting
Reseller for Anti-Spam

Email Guard from Postini provides constantly updated spam and virus blocking, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and virus protection service program. Progentís certified e-mail security consultants can show you how to devise an email safety plan that includes anti-spam and virus defense products and policies.

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ASA 5500-X Firewall with Firepower On-site Technical Support
Support and Setup for Firepower

The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-qualified CCIE network consultants can assist your company to manage your current PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, manage and troubleshoot firewall environments based around ASA firewalls with Firepower Services.

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Solaris Engineer
UNIX Consult

Progent's Solaris family consulting experts provide small and mid-size companies and developers assistance with administering and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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CRISC Cybersecurity Specialists
Risk Monitoring Support and Help

Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime system architecture that addresses reliability issues covering a broad range of network technologies and procedures.

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VPN Online Help
VPN Engineer

Cisco's security and offsite access solutions for small to medium sized companies offer a full range of easy-to-administer security hardware and software to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business objectives.

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Dynamics GP Visual Studio Consultancy
Dynamics GP Custom Software Outsourcing

Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create custom mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more effectively, transforming raw information into valuable understanding of your business.

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Cisco VoIP Phones and Unified Messaging Online Support Services
Telepresence Technical Support

Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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External Security Scan Consultancy

Progent provides small organizations a pair of low-cost network security inventory scanning packages that provide, for a set fee, remotely managed scans of your network security profile which are analyzed by expert information security specialists who assess the data collected by the remote scan, present objective evaluations of your current security vulnerability, and offer suggestions for enhancements. Progent has developed two complementary network security evaluation packages for external and internal scanning that are priced to fit the budgets of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.

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7600 Edge Router Troubleshooting
On-site Support for IOS Software

Cisco has designed an extensive product line of routers that includes routers built to provide the protection, performance, and reliability required by customers from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.

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Network Services Monitoring Configuration
Automatic Topology Diagrams Network Consultant

Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and debug their networking hardware like routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating appliances that require important updates, or isolating performance problems.

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Compensation for Cisco Certified Careers
Benefits for Home Based Network Consulting Full-Time Job

Progent's compensation model is based on revenue sharing, so similar to being an independent contractor, your income is directly tied to your work effort. Certain of our consultants stress quality of life and choose to work at an easy pace, utilizing our flexible calendar to follow personal pursuits such as mountain biking, car racing, skiing, surfing, travel, or spending private time with family and friends. Other consultants use the chance to make big dollars through lots of effort and extended hours. Progent fully supports either end of the spectrum and any point in between.

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CIO IT Consultant
Chief Information Officer Remote Technical Support

Progent offers the temporary assistance of a seasoned Chief Information Officer who can provide a broad perspective to assist your company select and support network solutions appropriate for your current situation and that can be a firm foundation for your growth. Progent's part-time CIO services offer economic leverage to companies trying to optimize the benefits from their network expenditures but who are unable or hesitant to take on one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all leading operating systems and networking technologies plus a broad range and application software, Progent is in a unique position to provide unbiased recommendations as well as advanced technical support for developing information systems that fit the particular requirements of your organization.

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Consultants for Internal Security Inventory

Progent provides small organizations a pair of specially designed security evaluation packages that provide, for a set fee, remotely managed scans of your security profile which are analyzed by professional security specialists who interpret the results of the remote scan, present objective summaries of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two complementary network security evaluation scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while delivering enterprise-class evaluations of your IT network's exposure to attack.

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Apple Macintosh Network Consulting

Progent's Mac networking engineers can assist you with a broad range of network foundation areas including network architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of planning, configuring, and maintaining a network infrastructure that is reliable, safe, productive and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.

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Windows Server Update Services Specialists
Consultant for SUS

Microsoft Windows Server Update Services allows IT administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of patches that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.

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Progent's pricing policy is to charge for remote support and on-site visits per minute. Consequently, you pay only for delivered support. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no minimum charge and asks no monthly commitment for support services delivered during normal working hours. Many service firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for fast fixes so you will not be forced to allow less critical problems to stay unaddressed.

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Protect for Juniper J2320 Router

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Wireless LAN Integration Services
Wireless Link Consultant Services

Progentís wireless professionals can help small organizations design, select, evaluate, deploy and support protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of protection that equals or excels wired connections. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and deploy the wireless connectivity technology that fit best with your company needs.

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Progentís team of Microsoft and Cisco qualified experts average longer than ten years of real-world professional background, in the trenches of network support, performing a wide range of technical projects for an extensive mix of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its consulting team. This ensures that you get not only world-class IT capability, but also a consultant with proven methods for using technical knowledge to resolve real-world network problems rapidly.

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Progentís Wireless Site Survey makes it easy to plan and install a Wi-Fi wireless LAN customized for your facilities, offering you a WLAN that has the coverage, performance, load-handling capability, QoS, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service.

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Progent's Linux consulting experts provide small and mid-size businesses and developers assistance with managing and maintaining Linux computers that run with Microsoft-powered technology. Progent offers your business contact with Linux consultants, consulting professionals qualified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications solution that allows Linux and Microsoft interoperability by combining Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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Exchange 2016 DLP Technical Support Services

Progent can help your business in any and all facets of your migration to Exchange 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Part Time Jobs for Cisco Engineer

Progent is hiring a variety of full-time employees including solutions-driven MCSEs; system experts who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network architecture with experience in mobile access, wireless networking, non-stop environments, business continuity solutions, data preservation, and VMware technology. We are also seeking desktop support technicians, off-site service specialists, and CISSP or CISM accredited security consultants. Progent is also looking for veteran managers and administrators who can perform efficiently in our dynamic, virtual office environment. Progent contracts freelance consultants who have proven knowledge and field experience in crucial IT areas outside Progent's primary service focus. Progent's Experts Team employs independent consultants who can provide consulting and programming support for strategic applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with popular operating systems such as Linux, Apple OS, or Sun, or offer world-class skills in areas such as telecom, web development, EDI, web commerce, or dbm programming. Independent consultants qualified by Progent coordinate with our staff consultants to deliver end-to-end solutions for small company networks.

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Meraki MS 200 Series Switch Computer Consultant
IT Consulting for Meraki Switch and AP

Cisco's Meraki MS line of access and distribution switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting to assist you to design and deploy an efficient network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain compliance, develop and validate a disaster recovery strategy, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking solution.

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Office 365 SharePoint Online Integration Support
Office 365 Android Integration Network Consultant

Office 365 is Microsoft's expanding suite of client productivity apps and cloud services offered on a subscription basis. Office 365 programs and cloud services are available in an array of product bundles targeted at customers from students and home offices to global enterprises. Progent can provide fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid ecosystems that transparently combine local and cloud-based resources.

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Consultant for Essentials for Hyper-V

Progent's Citrix experts can help you to assess the business benefits of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and operations and streamlining management processes.

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Progent can help your organization to deploy Cisco's infrastructure products to create a solid basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as resource utilization, security and compliance, versatility, availability, and disaster recovery.

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Progent's ProSight family of managed services are intended to provide organizations who maintain minimal in-house IT support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of the ProSight line of managed services include predictable IT maintenance costs, automation of routine administrative tasks, ongoing absorption of the latest technology, smooth transition from older technology to modern solutions, improved fit between information technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to focus on business rather than fast-evolving information technology.