Low-cost Network Support from Microsoft and Cisco certified Professionals for Businesses in Oxnard, CA
By offering world-class know-how when you require it, providing in-depth expertise for key business applications, providing innovative services like virtual data center hosting, billing only for services delivered, and charging no sign-up or retainer fees for standard services, Progent enables your company to increase the business value of your information system and cut service costs. Progent recognizes that information system protection, reliability, and efficiency are just as critical to small companies as to large enterprises but that small organizations don't have the leverage to spend heavily in computer technology and internal service groups. Progent's fundamental value proposition is that no IT consulting organization can match Progent's capability to provide the IT support your business requires whenever you need it and at prices you can afford.
For mid-size and large companies, Progent can provide co-sourcing services to add to the skills of your internal network service group. This can save money and help meet schedules for big IT initiatives such as application development, business continuity preparedness, security evaluations, merging datacenters, or technology migrations and upgrades.
Progent can in addition offer access to accredited consultants to help your company to design and execute a sensible cloud computing strategy.
Primary IT Areas Serviced by Progent for Oxnard, California Businesses
A Microsoft-certified Partner consulting firm that maintains a large team of Cisco Certified CCIE network infrastructure experts and Apple Computer accredited engineers, Progent provides emergency assistance and low-cost remote consulting to Oxnard, CA small businesses for a broad array of information technologies such as:
Support Delivery Options for Oxnard, California Businesses
Progent has a selection of alternatives for providing small companies with affordable IT services for troubleshooting, system architecture, and network management outsourcing. Progent's paradigm for delivering IT support services is built on the Help Desk Call Center structure common to larger IT support organizations. Progent's Help Desk Call Center Service Mechanism ensures fast support, comprehensive service records, reliable follow-through, and strict cost monitoring for a range of IT support delivery alternatives that include online troubleshooting, in-person help, and high-end consulting.
Progent's Fixed-price Managed Services for Outsourcing IT Management
- Online Support
Progentís Technical Response Center provides emergency and routine online service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's certified service professionals can assist clients to troubleshoot and fix hardware and software issues without the cost or time loss of travel for onsite support visits. The background of Progent's network engineers allows them to handle the majority of IT issues quickly. For complex issues, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a convenient, web-based signup procedure for new clients to address emergency situations and Progent bills per minute with no startup charges or minimums, so you are invoiced only for the support you receive. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Find out additional details concerning Progent's online network troubleshooting services.
- Onsite Support
Progent provides onsite technical assistance for registered customers in major metropolitan areas in the U.S. Progent's onsite service personnel can work in conjunction with Progent's remote support experts to deliver small companies the best of both worlds: in-person support technicians when you need them as well as the on-line expertise of Progent's worldwide team of IT engineers, security professionals, and business software programmers. The wait time for in-person support visits is usually less than one business day. There is no sign-up or retainer charge for becoming a Progent client for onsite service. Learn more about why to register for Progent's in-person network service.
- Help Desk Call Center
Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues. for more information, refer to Online Help Desk Services for Small Businesses.
- IT Consulting Services
Progent offers small and midsize companies affordable availability of world-class IT professionals who can deliver assistance with vital technologies including
- Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network design, company-wide network protection engineering, non-stop network design, server virtualization strategies, plus configuration, customization and training for business software such as accounting, operations, management reporting, sales automation, and productivity suites. Progent can help with one-time projects such as site relocations and major software upgrades, longer term projects such as business information software development and support, database application programming and administration services, and web design, on-going support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network health monitoring and system management, or urgent response such as data restoration and malware cleanup.
- Private Cloud Hosting Services
Progent's Private Cloud hosting offers comprehensive hosting for all of a small or midsize organization's production servers in an environment that not only provides the highest level of dependability and extensibility but that is in addition simple for customers to transfer to another service firm or to bring internally if your circumstance calls for it. Progent's Private Cloud hosting service is founded on tested virtualization techniques that allow businesses with multi-vendor networks to save significantly on the costs of capital equipment, system maintenance, and network administration while getting world-class reliability and an unprecedented level of vendor options. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally managed package, can support the mixed- OS and non- standardized networks common with small companies, and keeps ownership of the licenses in the client's hands so that moving to a new virtual system is quick, reliable, and affordable. This avoids ending up a prisoner of a single hosting provider while still providing all the cost savings associated with ASP and SaaS hosting services.
- Hybrid Cloud Migration Services
Progent offers advanced remote consulting support to help businesses of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that utilize physical resources as well as public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Azure design and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent's value-priced ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the complete malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top information security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT personnel and your Progent engineering consultant so that all potential issues can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler network management, better compliance with information security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. Read more about ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's ability to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup system that meets your business requirements. For additional information, see The ProSight Ransomware Preparedness Report.
Why Progent Offers the Right Alternative for Oxnard, California Businesses
Progent's staff size, breadth and depth of technical expertise, and familiarity with enterprise IT consulting enable small businesses to sidestep the pitfalls related to excessive reliance on thinly staffed service organizations or independent consultants.
Working with Progent enables your small business to:
- Prevent Excessive Dependence on Freelance Support Consultants
For network services, smaller businesses sometimes rely heavily on independent engineers. Though individual service engineers have lower overhead than larger support firms and can typically bill nominally smaller fees, freelancers are often unable to respond quickly to urgent network problems. If a freelance consultant is occupied with different customer, sick, on travelling, or in training, the absence of replacement personnel may force your company to wait for assistance in case of a crisis. The more your small business grows, system downtime or difficulties with line-of-business programs get more expensive. The money you believed you were conserving on an independent consultant can disappear quickly due to lower productivity. In addition, when independent engineers encounter new problems, the unavailability of a large consulting group to fall back on for advice requires them to learn on the job while your organization winds up footing the costs for their ongoing education.
- Have Access to Certified Professionals in Sophisticated Information Technology Solutions
The majority of small support firms or freelance consultants focused on small company IT consulting may excel at providing connect-the-dots solutions but don't have the background to work cost-effectively with complicated network configurations with a variety of platforms, numerous locations, VoIP implementations, mobile workers, interconnected accounting and analytical software, eCommerce, and specialized business software. Progent's experience with worldwide companies and Progent's large staff of experts can benefit your company because big-company environments are characteristically complex, integration issues require in-depth knowledge in numerous technical disciplines, and achieving a high degree of robustness, availability, and protection calls for enterprise-tested processes.
- Create a Firm Basis for Growth
Small companies often start with a network implemented on a shoestring budget. Without a carefully designed architecture, a series of band-aid fixes commonly get piled on top of a marginal structure. As a company grows, stability and scalability problems can obstruct the productivity of the organization. Such networks require thorough evaluation, smart business analysis, and broad-based expertise to upgrade to a network infrastructure that will provide the reliable foundation to handle current business requirements and support downstream growth.
- Work with Solution Finders, Not Product Vendors
Small companies require direction and insight to navigate through an ever more complicated array of IT options offered for accelerating growth and enhancing productivity. They do not need an IT consultant or support firm that attempts to sell them products. Progent eliminates conflicted motives by not reselling hardware and software. Progent offers services exclusively. This allows Progent to match technical support with the genuine needs of customers. Mixing IT consulting and product selling can lead to a situation where the proposed solution is based on a predetermined technology rather than being driven by the actual needs of a customer.
How to Contact Progent
If your Oxnard, California business needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.
Immediate Remote Network Support
For immediate remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).