For small company computer networks located in the state ofPennsylvania, Progent's Microsoft qualified professionals can deliver online help and remote troubleshooting to solve your network issues quickly and affordably. Progent has developed top-notch skills, sophisticated utilities, and support knowledge bases to identify and repair IT problems without the high cost and time delays normally associated with on-site technical service visits.

If yourPennsylvaniabusiness is situated outside of the larger metropolitan areas such asPhiladelphia, Pittsburgh, Allentown, or Erie, your nearby network support options may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís staff of expert network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the task, but an expert with field proven methods for applying that expertise to assist with affordable network solutions.

Advanced Project Management Experts
For enterprise project management support, Progent can provide access to senior IT experts with years of background as IT project managers for application development, business technology implementation, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer world-class management skills to help enterprise customers to adhere to best practices to ensure that major projects are successfully completed on schedule and on budget.

Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon AWS cloud planning and integration consultants offer cost-effective online support to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent offers occasional expertise or Progent can provide comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud platform.

Collaborative Platforms Expertise for Telecommuters
Progent can help small and mid-size companies to configure collaborative technology like SharePoint and Microsoft Teams to permit their telecommuters to engage in positive teamwork with colleagues and customers. To find out about ways Progent can help businesses to integrate and manage collaborative software for at-home workers, refer to collaboration software support services for a remote workforce.

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install a wireless LAN optimized for your facilities, providing you a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service. Progentís on-premises survey includes physical inspection, spectrum and security assessment of your current wireless network, analysis of your buildingís layout, measuring for RF interference, RF propagation modeling, identification of optimum locations for client-requested Wireless Access Points (WAPs) such as Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report describing a new wireless network.

Dynamics GP Upgrade and System Integration Consulting Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, software development, training, and troubleshooting since the product's debut. Progent can provide top-tier expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, validate, and implement a cost-effective upgrade from a an outdated version of GP to the latest release of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.

Team Approach to Support and Technical Problem Escalation
Information networks have become ever more complex. At the same time, typical small office computer networks incorporate solution from many different suppliers. All this makes network integration and support increasingly challenging. It is impossible for even the most talented individual to have in-depth knowledge in all facets of computer technology, or broad hands-on experience in the thousands of hardware and software brands, versions, and revisions that small businesses include in their IT systems. Progent utilizes a collaborative methodology to computer support and depends on application specialists to bring in-depth skills when necessary to fix complex problems effectively, at the lowest expense to you.

Palo Alto Networks Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern security solution that extends across your on-premises and cloud-based resources and protects any user at any location with any endpoint device. To learn more, visit Progent's Palo Alto Networks PA-Series firewall planning and integration services.

Design, Deployment and Troubleshooting Expertise for System center 2012 R2
Progent's Microsoft System Center 2012 consultants have over 15 years of background configuring, supporting and troubleshooting the key components included with System Center and can help your organization to plan, configure, support, and repair your Microsoft System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 migration planning and support to assist you to move to the latest version of Microsoft System Center from a previous one or from another IT management platform to provide the advantages of enterprise-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of IT security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the network security disciplines addressed under GIAC accreditation including evaluating network vulnerability, security incident management and response, traffic analysis, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting security events.

Cost-effective Support Solutions
Many small companies rely on flawed metrics when shopping for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient technical background can take several times longer to perform the identical job than an experienced IT expert. As an example, billing 30% less per hour, but taking three times longer for the same job is hardly a bargain. Even worse, a badly designed or configured IT environment that is unreliable and hard to manage or upgrade can cost an organization many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied companies throughout the United States confirm the effectiveness of Progent's service model and the expertise of Progent's team of engineers.

Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent computer consultant for remote or on-premises support, phone 1-800-993-9400 or go to Remote Computer Support.

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