For small office computer networks located throughout the state of Pennsylvania, Progent's Microsoft certified consultants can deliver phone assistance and remote troubleshooting to solve your network systems problems fast and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support databases to troubleshoot and resolve network problems without the cost and delays normally associated with in-person technical service visits.

If your Pennsylvania company is situated beyond the larger urban areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local computer support options may be limited in technical expertise, or unavailable during an emergency. This results in a network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís group of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a large range of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the job, but an expert with proven methods for applying that expertise to assist with excellent network solutions.

Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service IT support firm like Progent rather than with a freelance consultant, your company is assured fast access to knowledgeable professionals when you require them. You no longer have to worry that illness, training, vacations, or conflicting priorities with other customers will cause you to be without help during a crisis.

MySQL Software Programming and DBA Services
Progent's MySQL software programmers and database administrators offer cost-effective online DBA or application programming support and can assist businesses of all sizes to configure and maintain MySQL in a dependable network infrastructure that provides high levels of performance, scalability, and protection. Progent also has proven skill helping companies migrate applications from an Oracle environment to MySQL.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or on-premises NetApp SAN consulting support for NetApp's complete line of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN environments quickly and affordably based on best practices.

Exchange 2016 Upgrade Support Services
Progent's Microsoft Exchange 2016 Server consultants can assist you in any and all facets of your upgrade to Exchange Server 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Progent's Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of online support services to assist your organization to plan, program, test, install, manage, and debug applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and fix compatibility issues between different releases of Office Excel. Progent offers on-demand support to clients who need a fast fix to a specific issue related to Excel and Progent also offers full project management support for upgrading or developing mission-critical applications based on Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the needs of individual users or teams.

Citrix Desktop Virtualization Support Services
Progent's Citrix desktop virtualization experts can assist you to design, install, administer, and support a virtualized Windows desktop and application delivery and management solution by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to administer and maintain an off-site datacenter that offers high availability, advanced security, and rapid disaster recovery. Progent can also help you manage and support additional virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent's VMware vSphere consultants offer world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.

Microsoft Virtual Desktop Support
Microsoft's desktop virtualization solutions lower the work required for IT administrators to install software programs so that they are standardized throughout a corporate workforce, provide the ability to manage access to critical information, and enable quick deployment of additional or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies client access, enhances responsiveness, tightens data security, centralizes management, and provides a nearly seamless client environment. Progent's desktop virtualization engineers can help you to evaluate the strategic advantages of Microsoft's virtual desktop technologies, set up test and on-line environments, optimize your system architecture to accommodate virtual clients effectively, evaluate and remediate security problems, and train your network administrators to utilize industry best practices to gain maximum payback from desktop virtualization.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for new technologies. For Progent customers without adequate internal resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping vital network projects on schedule.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology engineers can provide expert online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small or midsize organizations and campus networks to enterprise data centers and ISPs. Progent can show you how to deploy Cisco's continually improving switch technology to realize the throughput, expandability, availability, virtualization support, security and ease of management required for your organization. For information about Progent's consulting and support for Cisco's extensive family of Catalyst switches, see Catalyst switch consulting services. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus Series of data center switches, see Nexus switch support. For information about Progent's support services for Meraki switches, refer to Cisco Meraki switches integration.

Microsoft SQL Server Application Programming
Progent's SQL Server developers can assist your organization to build and support applications that utilize the SQL Server RDBMS. Progent adheres to leading practices to create scalable, manageable SQL Server database applications and knows how to team with a client's IT staff to deliver projects in a timely and affordable manner. Progent for can help you to build Microsoft SQL Server applications by offering a broad array of consulting services such as functional specs, logical and physical modeling, normalization, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, reusable schema, replication solutions, security and compliance, and fault tolerance.

Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key technologies initially designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-centric or hybrid installation, develop and execute a non-disruptive migration strategy, train your IT administration and technical support personnel, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment gives you maximum business benefit.

Microsoft Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management, staff, create a corporate-wide security strategy, automate IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan. If your organization is considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can assist you to assess the benefits of Windows Server 2016 for your environment and design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

Contact a Progent Network Support Expert
To find out how you can contact a Progent computer support expert for online or onsite help in , phone 1-800-993-9400 or visit Remote Computer Help.

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