Additional Topics of Interest

24/7/365 Microsoft Consulting Best Practices Consulting
Microsoft Solutions Framework Project Methodology Remote Technical Support

Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry background, in the trenches of IT support, executing a wide variety of technical projects for a large mix of businesses. Each Progent support professional shares a refined set of individual best practices that are combined into shared best practices training that Progent teaches its support personnel. This means that you get not just expert technical capability, but also a consultant with proven methods for using computer knowledge to fix real-world network problems quickly.

24-7 Install Small Business
Small Business Administration

For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail

Teleworker Collaboration Software Online Support Services
Offsite Workforce Collaboration Software Professionals

Progent can assist small and medium-size businesses to deploy collaboration applications to permit their at-home workforce to benefit from positive interaction with fellow workers and clients.

Teleworker Endpoint Management Technology Consulting
Work from Home Endpoint Management Professional

Progent can help small and mid-size organizations to configure efficient remote endpoint management platforms for maintaining devices used by teleworkers.

Windows 2008 R2 Support and Integration
Microsoft Windows Server 2008 R2 Consulting Services

Microsoft Windows Server 2008 represents a major step forward in making IT systems more secure and available, simpler to virtualize and administer, faster, and able to provide a better environment for web hosting and development. Progent can help your business get the most from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, staffing, monitoring, and security engineering services.

Lync Server 2013 and Cisco UC Consult
Expert Microsoft Certified Lync Server 2013 high availability Consulting

Lync Server 2013, now called Skype for Business, allows organizations of any size to build a manageable and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, presence, web conferencing with application sharing, and both IP and PSTN telephony enabled for a wide range of stationary PCs and mobile endpoints. Progent's certified Lync 2013 consultants and network integrators can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management team and end users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.

Urgent Microsoft Certified Expert Microsoft Access scripting Coder
Microsoft Access desktop Development Group

Progent can provide cost-effective online consulting services for all editions of Office Access including Access desktop and Access Web App and can provide expert help for Access application development, database migration, performance tuning, report design, and maintenance. Progent also offers tailored online classes for Office Access application development and database administration.

Microsoft LCS Server Instant Messaging On-site Technical Support
Microsoft LCS Server 2007 IT Consultants

MS Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade solution offering enhanced protection, transparent compatibility with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers lower costs and improved business efficiencies, increased worker productivity, and better IP security. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support and troubleshooting help for your Office Communications Server deployment and can assist you to assess the advantages of upgrading to Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add significant strategic value to your information network

Microsoft Firewall Technology Consulting Services
Microsoft ISA 2000 Server Online Support Services

Progent's certified Internet Security and Acceleration Server consultants have long experience configuring ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

802.11ac Migration Outsourcing
Office Wireless IT Consultants

Progentís Wireless Consulting Services offer a fast, affordable option for companies of all sizes to configure, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

Microsoft and Cisco Certified Extended Call Desk Technical Support
Cisco and Microsoft Extended Service Desk Online Support Services

Progent's Microsoft certified experts provide three ways to help medium-size and large companies develop a cost-effective and successful internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help organizations sift through the various top level Help Desk software packages on the market and determine which products might be excessively costly, lack critical functions, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to augment their in-house Help Desk staff for special tasks or to fill in for vacationing or indisposed workers.

Top Ranked Consulting Services Microsoft Exchange Server 2010 Migration
Exchange Upgrade Consulting

Progent's Microsoft-certified network engineers can help you to assess the value of Microsoft Exchange Server 2010 for your business and can assist you to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast payback by improving your productivity, lowering the expense of equipment and service, streamlining management, and integrating your key communications technologies.