Progent's engineers can provide a variety of consulting services to help organizations of any size to deploy, manage, and support networks that incorporate desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project managers can assist to create test environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment projects based on leading practices.
Progent offers organizations of all sizes enterprise-class network online or in-person consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security expertise for companies ranging from the small office to the global enterprise.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to evolve with your changing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive line of hardware and software aimed at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
System Center 2016 delivers major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.
Progent's Cisco-authorized network engineers can show you how to design an affordable, high availability Internet connection architecture that can achieve 24x7 Internet connectivity through a broad range of high availability Internet access technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most current techniques for high availability Internet connections to build an affordable, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.
Progent's Microsoft consultants can provide affordable online support and programming services to help your business to design, deploy, administer, and troubleshoot SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular desktop applications including Excel, Word, Outlook, and Project. Progent can help you to upgrade from previous releases of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's Microsoft Exchange Server Hosting Support Services provide an enterprise-class data center with backed-up power and environmental control systems, 24x7 staffed security and IT support center, plus failover access to Internet backbone service providers. Hosted Exchange servers are configured as virtual servers for service continuity, easy scalability, and fast restoration. Services include integration with your network, connectivity with handheld computing devices, continual tracking of efficiency and security, spam filtering, security update and service pack control, Helpdesk support, per-day data backup, and comprehensive messaging management services.
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Progentís Wireless Site Survey helps you to plan and implement a wireless network customized for your facilities, offering your business a wireless solution that has the reception, performance, load-handling capability, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service.
Progent can help you to evaluate the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate local and cloud products and services.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security plan, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants can help your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progentís IT outsourcing services offer economical network consulting for small businesses. Whether it includes planning system architecture, creating an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or developing an on-line business application, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing network support budgets to increase in a more moderate and manageable fashion than is feasible by building up a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network architecture for your critical business software powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the basis for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with hands-on background and extensive experience in planning and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting network solutions powered by the Microsoft SBS line of servers and applications.
For enterprises with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system consultants offer a range of IT support services including project management, Sarbanes Oxley compliance, office relocations, enterprise security, system design, on-site or phone-based emergency support, and technical support for collocation hosting facilities. A Progent IT architect can help you plan a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help major enterprises design, deploy and support major rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progentís Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the top shared PSA tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on schedule and within budget.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local support organizations who provide scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to every customer. The practice of detailing and archiving service records results in more effective support and avoids a slew of common problems such as when a support customer is virtually held hostage to a consultant who wonít release the keys to the kingdom.
Progent's Cisco-certified wireless integration consultants can assist organizations to configure, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables secure self service, and offers a common control mechanism for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Progent provides national urgent phone support and troubleshooting services for businesses that run Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows products. Remote technical support offers optimum leverage for your information technology budget by extending user efficiency and shortening the hours charged for computer analysis and repair. Advanced online support technology and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and expense by going to your site. In most of situations your network issues can be dealt with over the phone or through a mix of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to assist you with the toughest system problems.
Progent's Citrix-authorized consultants can assist you to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can also assess your current XenServer environment and show you how to enhance resource utilization, performance, security and compliance, uptime, and disaster recovery.
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite assessment and upgrade services for Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and end users, and post-migration Call Center support services.
Progentís Microsoft certified experts offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft financial solutions, on the expandable and popular platform of Windows technology. Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its modular approach you can license only the capability you currently need, with the ability to add clients and increase functionality when necessary. Progentís Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and manage the latest version of Dynamics GP or migrate efficiently from an older version.
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software by making it simpler to install system images, manage mobile devices, and run management tools. In addition to alerting you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop efficient processes and standards to manage PDAs and intelligent mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that includes standards, procedures and IT products to keep your IT computer system protected.
Progent is a leading innovator in economically providing world-class network support to small businesses. Progent's achievement in addressing the network support requirements of the historically underserved small business market is the cumulative result of major technical and process breakthroughs that have eliminated much of the traditional costs out of administering network support, injected unprecedented professional skill into the support system, and dramatically streamlined the repair process.
Progent's Meraki Wi-Fi access point consultants offer remote and onsite support to assist businesses of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their location or computing device.
Progentís Microsoft-expert consultants can help your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit processing, plan an affordable migration strategy that reduces operational disruptions, and offer inexpensive, professional remote support to assist your company to install 64-bit software and applications on your current hardware.
Progent's remote connectivity and wireless synchronization experts can help your business to plan and deploy connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your IT network, enabling you to improve the productivity of your remote workers.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge high-end programs that can give your company a significant competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike some independent consultants or small support firms who offer scant documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation transmitted by each consultant to each customer. The practice of documenting and organizing service records results in more effective service and avoids a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who wonít release the keys to the kingdom.
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture offers lower TCO of hardware and faster return on investment, more leveraged utilization of physical computers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual machines include hardware consolidation, economical platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.
Key features of Microsoft Dynamics GP/Great Plains software include a modular design that lets you buy only the functionality you need, a standards-based foundation built on Microsoft technologies to protect your investment and provide a highly interconnected environment, enhanced reporting capabilities that permit you to track all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to business data, the capability to process information from virtually any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to create specialized programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide expert GP consultants to show you how to turn the advanced features of Dynamics GP business accounting software into a high-value business solution.
Progentís Wireless Site Survey helps you to plan and install a Wi-Fi wireless LAN adapted to your facilities, offering you a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
Progent's veteran group of IT consultants and application specialists have extensive background providing remote and on-premises assistance for organizations of any size who need to incorporate Android phones into their information systems so that mobile clients can be productive while on the go. Progent has the breadth of know-how to solve network problems that involve multiple manufacturers and that entail a mix of older and current information technology. Progent offers affordable remote consulting to assist you with any stage of planning, deploying, managing and maintaining your BYOD solution. Progent can provide as-needed support to help you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network initiatives on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and use Android phones and tablets to maximize their business value.
Progent delivers the help of Microsoft and Cisco-Premier IT consulting professionals to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from remote offices to nationwide corporations, Progent's network consultants can help you improve your network's e-mail infrastructure, protection, reliability, performance, and network administration.
Progent can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM by providing expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Remote 24x7 network monitoring, proactive alerts, and periodic reports are crucial to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a degree of protection that was once limited to large enterprises. Progent offers several RMM solutions delivered as low-cost service packages designed to help you to detect and fix a an array of network issues before they can impact productivity.
DoubleTake/Carbonite Software offers a family of products intended to provide small and midsize companies a variety of cost-effective alternatives for backing up and recovering vital workloads including Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business IT networks to achieve an advanced state of availability and business continuity readiness at a budget-friendly cost.
Progent can help you plan and implement a smooth migration to Dynamics GP so that you retain your data, improve your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize business interruption by creating and executing a smart migration strategy. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Progent can assist your company to design and execute an efficient migration from a Solaris-based information environment to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can help you guard your data and minimize productivity discontinuity by developing an efficient migration plan that preserves your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing infrastructure, migration strategy and testing, Exchange migration support, information and application software transition, and processor and storage migration and consolidation.
Altaro VM Backup software offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network service packages, small organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager to offer small business networks enterprise-class reliability, security, and productivity.
Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is an accounting and business analysis package built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you can purchase only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP consulting engineers can show you how to deploy, customize and manage the latest version of Microsoft Dynamics GP or migrate smoothly from an earlier version.
Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the front lines of network service, executing a wide range of IT projects for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support team. This guarantees that you get not only world-class IT capability, but also a support engineer with proven methods for applying technical knowledge to resolve actual IT problems efficiently.