Cisco Certified Expert Network Consultants
PIX 500 Series Firewall Support
From CCIE and CCNP Premier Professionals
Additional Topics of Interest
Dynamics GP Accounting Remote Support Services
Dynamics GP Great Plains Accounting Remote Consulting
Progent’s Microsoft certified experts provide a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and business management solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Dynamics GP/Great Plains family, provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you are able to license only the functions you currently require, with the option to add users and increase functionality in the future. Progent’s Dynamics GP Software support experts can show you how to deploy, customize and manage Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP/Great Plains.
Azure and SharePoint integration Professional
Azure Planning Consultant
Progent can assist businesses of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and make sure that you avoid the typical errors small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android handhelds.
Largest VoIP Support and Setup
Top Cisco VoIP Phones and Contact Center IT Services
Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
macOS Phone-based Specialist
Consultant Services macOS Online
Progent provides nationwide online help and consulting services for businesses who operate macOS and OS X environments or whose information systems include a combination of Mac and Microsoft Windows products. Progent's consultants offer Apple macOS and OS X clients a variety of services such as desktop assistance, migration to the current version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online IT help provides maximum leverage for your IT budget by protecting user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your site. In most of situations your network problems can be dealt with over the phone or through a mix of telephone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to help you with the most challenging network problems.
After Hours Juniper SRX Series Firewall Cybersecurity Consultancy
Top Juniper SRX Firewall Cybersecurity Firm
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
SQL Server 2017 Always On Availability Groups Support and Setup
Specialists SQL Server 2017 and Amazon Marketplace Web Service
Progent's Microsoft-certified SQL Server 2017 consultants can help you to design and carry out a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.
Windows 2000 Specialist
Microsoft Windows 2000 On-site Support
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer help and IT consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include system planning, deployment, documentation, local and off-site support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Citrix XenApp Onsite Technical Support
Remote Citrix XenApp Windows Application Delivery Consulting Services
Progent's Citrix consultants can assist your business to plan, implement, administer, and support a virtualized application delivery system built on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and support an off-site datacenter that offers high uptime, enhanced security, and fast disaster recovery.
Printer firmware patch management Specialists
Router patch management Consultancy
Progent's support services for patch management offer businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices like sensors and robotics.
Microsoft Certified Network Setup
Microsoft Partner System Repair
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your company more complete support for your IT network.
An index of content::
Training Live Online Windows 8.1
Education Online Office PowerPoint
Progent provides live remote training for an array of client apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the advantages of traditional physical classroom seminars, such as immediate interaction between clients and teachers, but eliminates the costs of travel and the hassle of attempting to synchronize the availability of many trainees. Available to individuals or groups of all sizes, Progent's virtual instruction allows the teacher to conduct the seminar from an online facility while the students can be spread across a campus or all over the country. Virtual instruction supports powerful learning aids such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized to specialized subjects or longer in time and broader in coverage.
Engineer Fortinet 3000 Series Firewalls
Online Technical Support Fortinet 100 Series Firewalls
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate firewalls to protect your digital assets at the enterprise edge, within the data center, at branch locations, and in the cloud.
Urgent MCSE Expert Certified UNIX, Windows Specialist
Microsoft Certified Expert UNIX, Windows Consultant Services
Progent's UNIX family consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Remote Troubleshooting Altaro Office 365 Backup
Altaro Office 365 SharePoint Backup Integration Support
Progent is an Altaro partner and can design and manage an implementation of Altaro O365 Backup to preserve your O365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
SharePoint Server 2007 Onsite Technical Support
Immediate SharePoint 2007 Support
Progent’s Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint provides a central spot for your workers or customers to access, organize, distribute and manipulate relevant data, files, and software and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they’ve developed in a way that makes data easy to locate, download and apply. Progent's SharePoint consultants can assist you to maintain your current SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Citrix OpenCloud Access Consultant
Consultancy Citrix virtual desktops
Citrix offers a powerful line of products that deliver enterprise-grade manageability, expandability, and performance for virtualizing servers and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of Citrix technology and show you how to plan, validate, deploy, optimize, and support Citrix virtualization platforms.
Consultant Services Microsoft Hyper-V 3.0 Virtual Machines
Hyper-V 3.0 Shared Nothing Live Migration Network Consulting
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas including multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to cut IT costs and enhance productivity.
Dynamics GP Accounting Remote Support Services
Dynamics GP/Great Plains Features Online Consulting
important features of Dynamics GP/Great Plains accounting include a modular design that allows you to license only the functionality you need, a standards-based foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting capabilities that allow you to monitor all operations, income and spending and sales patterns, integration with Microsoft Office to enable access to business data, the ability to integrate data from virtually any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to create custom applications. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to show you how to turn the advanced features of Dynamics GP accounting into a high-value business solution.
SBS Premium Add-on Online Support
Microsoft Small Business Server 2003 Troubleshooting
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a powerful but manageable information. The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for a network expert with real-world expertise and broad knowledge in designing and building cohesive end-to-end business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and programs.
Top Design Firms Amazon MWS integration
Remote Amazon MWS integration Developer Firms
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Exchange 2003 to Exchange 2010 Upgrade Engineer
Exchange 2003 to Exchange 2010 Upgrade Technology Professional
Progent's Microsoft-certified consulting experts can assist your organization to assess the benefits of Exchange Server 2010 for your business and can help you to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the expense of equipment and service, simplifying management, and integrating your vital communications platforms.
Data Protection Manager 2016 and Hyper-V Computer Consulting
DPM 2016 Computer Consulting
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware backup for key platforms such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, manage, and repair a multi-site backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management or co-management support to help you finish your SCDPM 2016 deployment on time and within your budget.
wireless IP phones and CUCM Consulting
wireless IP phones and CUCM Consultants
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for workers who are mobile within campus, hospitality, health-care or other venues where management requires portable phones that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that you set up and fine tune many key pieces of your Wi-Fi environment including access points, routers, wireless LAN controllers, and network management software. Progent's certified experts can provide online and onsite assistance to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Technical Consultant SCCM Security
SCCM and SQL Server Computer Consulting
Configuration Manager automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health reporting, allows secure end-user self service, and delivers a single control mechanism for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Emergency Catalyst 802.11ax Access Point Online Technical Support
Consulting Catalyst 9105i Access Point
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 AP experts can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
24-7 Aironet AP Management Setup and Support
Aironet 802.11ac AP Migration IT Consultants
Progent's certified wireless experts can assist organizations of any size to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the performance, range, density, scale, security and manageability required for seamless access between wireless and wired networks. Progent offers efficient remote and onsite consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain deployments of indoor and outdoor Aironet access points.
Cisco Firepower Management Online Support Services
Cisco Firepower URL Filtering Remote Support
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to create and centrally control network environments that include branch offices, data centers, private clouds and public clouds.
Microsoft SQL 2008 On-site Support
Support Outsourcing Microsoft SQL 2008
Progent's Microsoft-Premier SQL Server engineers offer an array of services to help small and midsize companies to plan, implement, manage, and repair Microsoft SQL 2008 systems so that they realize the optimum business advantage from this advanced RDBM technology. Also, Progent offers help with system architecture, enterprise-wide security, and custom software development to optimize the strategic advantage of your SQL Server investment.
Windows Server 2022 Security and Compliance Computer Consultant
Windows Server 2022 Storage bus cache Online Support Services
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
WLAN Site Survey Computer Consultant
Wireless Site Survey Consultants
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a wireless solution that has the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your company needs. Wireless survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises survey services for validating, tuning, and troubleshooting a functioning Wi-Fi network.
Flexential Tampa Colocation Center Consulting Services
Flexential Tampa Internet Data Center Consultants
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a team of network consultants based in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also assist your business to plan and implement a move to the Flexential facility by providing services like designing solution architecture, recommending hardware components, system setup and validation, troubleshooting, streamling remote management, and training your network support team.
Integration Support Windows Server 2016 Security and Compliance
Windows Server 2016 Workgroup clusters Online Technical Support
Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Microsoft Certified Microsoft 365 Outlook IT Consulting Firms
Security Consulting Company Outlook 2016
Progent's certified Microsoft Office and Microsoft 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that provides quick ROI and enables improved business outcomes. Progent can assist you to integrate Office or Microsoft 365 apps with each other and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems with different releases of Microsoft Office desktop and offers customized online instruction to individuals and teams.
Top Rated Catalyst Switch IOS On-site Support
Catalyst Ethernet Switch Computer Consulting
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize all the benefits of bringing smart traffic control into their networks. Cisco's switch product line makes it possible to enable features that make your network infrastructure highly robust to handle real-time needs, expandable to facilitate growth, secure enough to protect restricted information, and designed for prioritizing and managing traffic flows to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISSP certified security consultants can show you how to develop a comprehensive protection plan and configure Cisco switches so they powerfully support your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Systems Consultant Workspace ONE Endpoint Management
Endpoint Management Computer Consulting Services
Progent's network consultants can help you to streamline desktop PC update and patch deployment by delivering support for management solutions that include System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Small Office Computer Network Support Firms
Small Office Network Consulting Firm
Progent is a pioneer in cost-effectively providing enterprise-class network support to small companies. Progent's achievement in handling the IT service requirements of the chronically underserved small business sector is the combined outcome of major technical and process breakthroughs that have removed much of the conventional expenses out of managing IT service, added unprecedented professional skill into the IT service system, and dramatically accelerated the repair process.
Top VoIP Infrastructure Solution for SIP Technical Support Services
Jabber Computer Engineer
Cisco Cisco Unified Communications Manager, originally branded CallManager, functions as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver effective and budget-friendly online and onsite support to help organizations of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
Top Sun Solaris Network Consultant
Solaris Engineers
If your company computer system combines Sun Solaris technology with MS Windows, Progent can assist you to integrate your computers into a cohesive environment that allows all your operating systems to coexist for simple management, transparent information exchange, high availability, superior throughput, and strong security. Progent's Solaris and Microsoft Windows integration support offerings feature network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network support and troubleshooting, in-person technical support, and Contact Center support.
macOS and Windows Integration Support
SharePoint Foundation and Mac Remote Technical Support
Microsoft Office for Mac allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows systems.
Support Outsourcing 7800 Series IP Phone
Computer Consultant Cisco IP Video phones
Progent's Cisco VoIP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Wireless Security Security Firms
Security Services Juniper Netscreen
For small and midsize businesses, network security and information assurance and compliance is too complex to master but too risky to ignore. The largest largest institutions have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems like there's no place to run. Progent makes it affordable for smaller companies to implement vital IT security projects effectively by providing the benefit of billed time to the closest minute without any minimum charge for remote help. This means you can have the help of a world-class computer consultant to provide precisely the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a comprehensive security strategy.
ProSight ESP Ransomware Defense Specialist
ProSight VM Security Engineers
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you prove compliance with government and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware.
Catalyst 2940 Switch Help and Support
Professional Catalyst 6800 Switch
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to gain the full benefits of adding intelligence into their IT infrastructures. Cisco's Catalyst switch product line allows you to enable features to make your network infrastructure highly robust to accommodate time-critical requirements, expandable to support growth, secure enough to protect restricted data, and designed for differentiating and managing traffic flows to streamline system performance. Progent's Cisco certified consultants can show you how to pick out and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security specialists can help you create a comprehensive protection policy and set up Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Teams Remote Support
Microsoft Teams compliance Specialists
Progent can help your business to plan a migration to Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Tennessee Technology Providers
Setup Virginia
Progent’s Technical Response Center (TRC) offers affordable nationwide after-hours online troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer 24x7 phone help and online direct computer access to isolate and repair technical problems rapidly and economically.
Firepower Management Center Troubleshooting
ASA and PIX Online Consulting
Progent’s experienced Cisco IT security consultants offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security holes.
Adaptive Security Device Manager Technology Consulting Services
Cisco ASA 5500-X Firewall Consulting
Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX 500 or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Juniper J Series Router Computer Security
Network Security Audit Juniper J Series Firewall
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Train Online Office Outlook
Live Online Office Excel Trainer
Progent offers customized remote training for an array of client apps and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the benefits of conventional physical classroom seminars, such as immediate interaction between students and trainers, but eliminates the costs of transportation and the hassle of trying to accommodate the availability of multiple students. Offered to single students or groups of all sizes, Progent's virtual training permits the teacher to run the class from a remote office and the students can be spread throughout a campus or all over the the U.S. Virtual instruction deploys powerful learning mechanisms such as broadcast white boards, real-time questions, and collaborative desktops. Classes can be short and personalized to specific topics or longer in time and wider in scope.
Microsoft Dynamics 365 Finance and Operations Remote Support
Contract Programming Macola
Progent can give you access to experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to suit your specific business requirements. Progent’s Microsoft-certified consultants offer expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers expert e-Commerce consulting services for secure, corporate-wide information sharing plus integration with Customer Relationship Management packages.
Sales Office Support and Help
CISSP Certified Expert Specialists Branch Office
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique ability for serving branch offices that need IT service with the flexibility common to with small organizations but which offers effective communications, thorough documentation, and compliance with corporate IT protocols. If your enterprise has a remote office situated anywhere in or any area covered by Progent's engineers, Progent can provide a wide range of in-person and remote network consulting services and system design expertise.
Windows Server 2019 Encrypted Networks Consultant Services
24/7 Outsourcing Windows Server 2019 System Insights
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Progent Management Technical Support Organizations
Progent's Management Team Technical Firms
Progent's management team consists of industry professionals with decades of background providing network consulting services, technical support, and strategic IT planning to organizations ranging from small offices to global enterprises. Great support requires great people, and Progent stands out by having assembled a management staff that can provide businesses with the best service value available anywhere.
After Hours System Center 2016 Troubleshooting Technical Support
System Center 2016 Virtual Machine Manager Configuration
Small to middle size businesses can now enjoy all the advantages of Operations Manager and also have quick access to Progent’s Microsoft Certified IT support experts. With Progent's economically priced IT service packages, small organizations can select a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company information systems world-class availability, protection, and performance.
Meraki Dashboard On-site Technical Support
Meraki MR45 Access Point Support Services
Progent's Meraki wireless access point experts offer remote and onsite support to help organizations of all sizes to design, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Citrix Stage Manager Consult
Citrix and Microsoft Hyper-V Computer Consultants
Progent's Citrix-certified consultants can help your organization to assess the potential business benefits of the available versions of Essentials for Hyper-V, assist you to integrate Citrix management tools with your Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtualized environment while reducing the cost of resources and support and simplifying administrative tasks.
Award Winning Remote Monitoring and Reporting Support Services
Microsoft System Center Operations Manager Onsite Technical Support
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Firewall Audit Juniper SSL Router
Security Organization Juniper SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Windows, Linux, UNIX, Solaris Online Technical Support
24/7 Linux, Windows Consult
If your company computer system combines Linux technology with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your operating systems to run side by side for easy administration, seamless information exchange, high availability, enhanced throughput, and strong protection. Progent's Linux and Microsoft Windows coexistence assistance offerings include IT infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and management, online network support and repair, on-site technical support, and Contact Center services.
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