For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the strategic impact of your information system; integrate XenDesktop software with your physical and virtual servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to adhere to industry leading practices to manage your XenDesktop solution effectively.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
If you are developing Linux-based applications in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your field of high-value expertise without the constant hassle of maintaining your business network. Through the use of smart network monitoring and by providing remote and in-person assistance when your company needs it, Progent offers an affordable alternative for supporting an information system that features high reliability, security, and performance. Progent's UNIX/Linux developer support offerings include full-service it outsourcing, virtual infrastructure, online and on-site service and repair, 24x7 monitoring services, and Helpdesk services.
Progent's wireless VoIP phone configuration experts offer online and on-premises support to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
The clustering feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and maintenance of clusters that provide improved levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include cluster verification, revamped configuration and installation, unified cluster management, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum structure, minimization of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you evaluate the business benefits of failover clusters, design and execute an installation, train your network support personnel to manage your cluster environment, deliver continuing consulting and technical help services, and create and validate a disaster recovery procedure.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid architectures that combine physical resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration services such as Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide fast online or onsite contact with consulting experts in system planning and integration, application development, SQL Server management, and cybersecurity.
Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting enhanced efficiency by making these resources accessible to authorized remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and information across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you plan, deploy, set up, and support Internet Security and Acceleration Server 2006 on your system so your business achieves a highly functional and economical balance of protection, productivity, and performance.
Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support networks that mix Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully restrict collaboration between Mac and Windows systems.
Progent offers the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft Certified network consulting professionals. With Progent's economically priced IT support packages, small organizations can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small business networks enterprise-class availability, security, and productivity.
Progent offers remote and on premises expertise to help you with any facet of business intelligence reporting ranging from troubleshooting or enhancing reports to planning and deploying an advanced BI solution. Progent's BI experts can help you to maintain your existing reporting environment, help you to upgrade reports and databases from a legacy reporting platform to a modern solution, and provide custom online training to meet your individual requirements. Progent's business reporting professionals offer expertise in the leading BI reporting and visualization tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
Nexus switches are designed to deliver the speed, scale, dependability, virtualization support, density, data protection and manageability needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises consulting services to help your IT staff to design an efficient network architecture, build pilot systems to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability tests, configure advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities available for Cisco's Nexus switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to assist your company to maintain and troubleshoot your current Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent's Windows 11 consultants offer an array of services for Windows 11 such as cloud and hybrid integration, mobile management, telecommuter connectivity, data and identity security, centralized deployment, and Call Center support services.
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Progent provides three basic kinds of Call Center services including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your customers convenient access to a dependable technical group with extensive experience delivering phone support and online repair for networks based on Microsoft products. Progent's concentration is on earning the support Call Center a respected image as a key contributor to company performance. Progent's goal is to resolve rather than merely report problems.
For enterprises with branches in or any area covered by Progent's engineers, Progent's Microsoft-Certified IT support professionals and authorized Cisco system consultants can provide a variety of network consulting services such as project planning, Sarbanes Oxley compliance, site moves, enterprise security, system design, local or phone-based branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you plan a multi-site network that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help large corporations plan, integrate and support massive rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's ability either to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you personally to gather information about your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup system that minimizes your exposure to a ransomware attack and meets your company's requirements.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Cisco Cisco Unified Communications Manager (CUCM), originally known as CallManager, operates as the heart of Cisco's communications and collaboration portfolio. Unified CM and Cisco Unified CM Express (CME) provide a borderless IP-PBX by integrating closely with applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly online and onsite expertise to help businesses of all sizes to build and administer Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Cisco's Meraki family of access and aggregation switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to assist your company to plan and deploy an efficient network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, define policies to ensure security and compliance, create and test a disaster recovery plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.
Progent's Technical Response Center offers affordable national after-hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide 24x7 telephone help and online direct network connection to troubleshoot and resolve technical problems quickly and affordably.
Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 such as Microsoft 365 integration, mobile management and synchronization, at-home workforce connectivity, data and identity security, streamlined deployment, and Call Center support.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
System Center Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a single control mechanism for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you create reports that let you analyze your business more effectively, turning raw information into valuable understanding of your company and customers.
Progent's Cisco CCIE Wi-Fi infrastructure experts offer online or on-premises configuration and troubleshooting support to assist you to design, implement, update, optimize, manage and troubleshoot Aironet wireless AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office layout, construction, and expected workloads.
Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Exchange Server 2007 that are best aligned to your business needs.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote services to assist your organization to plan, program, pilot test, deploy, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent can provide as-needed help to organizations looking for a quick fix to a stubborn issue related to Excel and Progent also offers full project management services for upgrading or developing mission-critical applications based on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the needs of individuals or groups.
Progent's support services for software/firmware update management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, network appliances like routers and Wi-Fi access points, and IoT devices such as sensors and health monitors.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they can disrupt your business.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting services are built upon proven virtualization techniques that allow small companies with multi- platform environments to save dramatically on the expense of capital investments, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent provides Windows Cluster Server consulting to help your organization implement high availability clustered servers that can deliver 100% uptime. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. By showing you how too design fault-tolerant server clustering solutions powered by Microsoft Windows Server 2003 Cluster, Progent's Certified Windows consultants ensure that your high availability clustered servers are set up to maximize the strategic value of your information system.
Progent's Microsoft-certified relational database developers can provide businesses of any size online support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include software installation and configuration, database architecture and programming, administration support, replication strategies, storage management, performance tuning, data migration, security and compliance, backup/restore options, troubleshooting, and training.
Progent's Help Desk outsourcing and co-sourcing service programs help companies to save money, enhance productivity, and adjust quickly to fast-changing business environments.
Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that seamlessly combine local and cloud resources.
Progent can assist you to utilize Cisco's networking technology to create a robust foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, manageability, uptime, and recoverability.
Progent's certified SQL Server developers and DBAs offer remote consulting to assist organizations of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts offer help with any phase of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to design, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for fixing especially challenging issues, or full project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server and provides a easily administered web gateway that acts as a single-server platform for an array of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits custom reports generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft consultants can assist you to design and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering group to provide small companies with a complete information technology outsourcing solution that improves network availability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers hosted in a secure and fault tolerant facility on a high-performance, high-availability virtual server set up and maintained by Progent's network support professionals.
Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small business against modern threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate local, online, and mobile users accessing IT resources spread across multiple physical datacenters and public and private clouds.
Progent's engineers can deliver a variety of technical services to assist companies of any size to deploy, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to design and configure testing environments to assess Windows 8.1 and develop and implement Windows 8.1 migration plans following industry best practices.
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your unique company requirements. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, corporate-wide information sharing plus integration with CRM products.
Progent applies no service activation charge and asks no retainer for services delivered during regular working hours. Progent's one-minute granularity does away with large invoices for quick solutions so you will not be tempted to allow minor problems to fester.
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System Center Configuration Manager automates software deployment at scale, centralizes compliance settings control, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist your organization with any facet of planning, implementing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world expertise and extensive experience in planning and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, managing, and servicing network solutions based on the Microsoft SBS suite of servers and applications.
Progent's Computer Help Desk Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who have to work within a limited IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
Progent can assist small and medium-size organizations to configure efficient remote endpoint management and monitoring tools for maintaining devices operated by telecommuters.
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to save money, enhance productivity, and adapt quickly to sudden changes in business environments.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified solution for configuring and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older versions of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware vSphere expertise.
Altaro VM Backup software provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
Progent is hiring a range of on-staff employees such as solutions-driven MCSEs; network consultants who have Cisco CCDP or CCIE certification; and specialists in advanced network design with experience in mobile access, wireless networking, high-availability systems, business continuity planning, data preservation, and VMware technology. Progent is also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also hiring experienced managers and administrators who can perform effectively in Progent's high-growth, virtual office environment. Progent contracts freelance consultants with specialized expertise and field experience in important information technology topics outside Progent's primary technical focus. Progent's Experts Team hires contractors who can provide consulting and development services for line-of-business solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in areas such as telecommunications, web site design, Electronic Data Interchange, web commerce, or database management. Independent contractors certified by Progent cooperate with our staff professionals to provide end-to-end IT services for small company networks.
Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP family, provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is easy to install and configure, and with its modular design you can purchase only the functions you currently need, with the option to expand users and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains Software support engineers can help you install, configure and manage Microsoft Dynamics GP 2010 and also older versions of Dynamics GP/Great Plains.
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a modern security environment that spans your on-premises and cloud resources and guards all users anywhere with any endpoint device.