Palmdale, CA Online Help from World-class Computer Troubleshooting Professionals
Progent's computer help services can deliver your Palmdale, CA company cost-effective and consistent access to Microsoft and Cisco certified computer professionals. By providing network consulting help when you need it, offering advanced expertise for mission-critical technologies, delivering unique support such as 24x7 server monitoring, and charging only for services you receive, Progent gives your Palmdale, California company an affordable solution for optimizing the productivity and profitability of small-scale business information systems. If you maintain a local datacenter, connect to cloud-based resources, or manage a hybrid cloud/on-premises solution, Progent is the intelligent choice for organizations to create and manage a reliable and safe IT network and to benefit from quick access to the experienced help typically available only to businesses who are able to support a sizeable internal IT staff.

For mid-size and large companies, Progent can provide co-sourcing and project management support to supplement the technical skills of your internal network support personnel. Co-sourcing can save money and help meet schedules for big IT initiatives like application development, disaster recovery planning, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can also provide the services of accredited experts to assist your company to plan and execute your cloud computing strategy.

Key Products and Technologies Serviced by Progent for Business Networks in Palmdale, California
Progent's nationwide team of world-class consultants offers help for virtually all facets of network systems found in companies of all sizes. Technologies served by Progent in and around Palmdale include:

Support Delivery Options Available for Palmdale, California Businesses
Progent has a variety of alternatives for providing small and midsize businesses and local governments with affordable computer services for troubleshooting, system architecture, hosting, and IT administration. Progent's model for delivering IT support services is based on the Help Desk Call Center structure common to larger IT support groups. Progent's Help Desk Service Mechanism ensures fast response, comprehensive activity documentation, consistent follow-up, and tight expense monitoring across a range of IT support delivery modes that include remote repairs, in-person help, high-end consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and scheduled online support for Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. Progent's certified support professionals can help customers to troubleshoot and fix hardware and software problems without the cost or time loss of on-premises support visits. The experience of Progent's IT consultants allows them to handle most IT problems rapidly. For the toughest problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent provides a convenient, web-based signup procedure for first-time customers to accommodate urgent network problems and Progent charges per minute with zero sign-up charges or minimums, so you pay only for the assistance you get. Experts available online include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn additional details about Progent's remote network support expertise.

  • On-site Support
    Progent provides on-site technical support for registered customers in major metropolitan areas in the U.S. Progent's on-site support personnel can work in tandem with Progent's remote service experts to deliver small businesses the best of both worlds: in-person service professionals when you need them plus the remote help of Progent's seasoned staff of network consultants, security specialists, and business application programmers. The response time for on-site service visits is usually under one business day. There is no start-up or retainer charge for registering as a Progent client for on-premises service. Find out more details about why to register for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Helpdesk Services are intended for small and midsize businesses and local governments who require fast and dependable support from a professional Help Desk with efficient telephone support, remote troubleshooting tools, and enough technical strength for all needed problem escalation. Since smaller businesses usually are constrained by limited information technology budgets and can spare scant management bandwidth for dealing with IT support, Progent's Help Desk Call Center Outsourcing Services can be the most efficient way to make sure that business information networks are always up and running. Read more about Progent's Contact Center services.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of enterprise-class IT professionals who can deliver assistance with vital technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network security consulting, high availability it system engineering, server virtualization strategies, plus integration, customization and support for business applications such as financials, operations, reporting, sales automation, and office productivity suites. Progent can provide assistance with one-shot projects such as office relocations and major software upgrades, longer term projects such as management information application programming and support, database application programming and DBA support, and web design, on-going support including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and system management, or emergency services like data restoration and virus cleanup.

  • Application Hosting
    Progent offers hosting for key business applications such as Exchange Server and Microsoft SQL in order to provide small and midsize companies with greater degrees of availability, protection, and recoverability than is possible using the type of on-site data center that is achievable for most small organizations. Because Progent utilizes the same facilities that host the gear of some of the world's biggest IT organizations, Progent can save you the investment in creating and managing the infrastructure needed for world-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that patches and revisions remain updated, protection and performance is constantly tracked, and systems and data files are consistently backed up and ready for full and rapid restoration. Learn additional information concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting services for the entirety of a small company's servers in a setting that not only delivers the highest degree of dependability and extensibility but that is also easy for clients to migrate to another support provider or to bring internally whenever your situation warrants it. Progent's Private Cloud hosting service is founded on mature virtual server technologies that allow companies with multi-vendor networks to save significantly on the costs of hardware, infrastructure support, and IT administration while getting enterprise-class availability and an unprecedented degree of vendor flexibility. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally managed package, can handle the mixed- OS and loosely standardized environments typical of smaller companies, and retains ownership of the software licenses in the customer's possession so that moving to a new virtual host is quick, reliable, and affordable. This avoids ending up a prisoner of a specific hosting provider while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert online support services to help organizations of any size connect their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's low-cost ProSight portfolio of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also help your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital files, applications and VMs that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their networking hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating complex network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that need critical software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top data security vendors to deliver centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so any potential problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to half of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup system that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Alternative for Palmdale, California Businesses
Progent's staff size, depth of technical skill, and familiarity with enterprise IT support allow small companies to sidestep the problems associated with over dependence on thinly staffed service organizations or independent consultants.

Working with Progent enables your company to:

  • Avoid Excessive Dependence on Freelance Support Consultants
    For network support, small companies often rely heavily on freelance engineers. Though freelance support engineers have lower expenses than larger support organizations and can afford to bill apparently smaller fees, they are frequently spread too thin to respond rapidly to urgent situations. If a freelance consultant is occupied with another client, sick, on travelling, or in training, the absence of replacement personnel may force your company to wait for help in case of a crisis. The more your small business expands, system downtime or difficulties with line-of-business programs get more expensive. The money you believed you were conserving on a freelancer can be eaten up fast because of lower productivity. In addition, when freelance engineers confront new problems, the unavailability of a big engineering group to count on for advice forces them to learn with the meter running while your company winds up with the costs for their continuing education.

  • Gain Access to Certified Professionals in Advanced IT Solutions
    Many small support firms or independent consultants who concentrate on small business network support are capable of providing routine solutions but lack the experience to work efficiently with complex IT infrastructures with a variety of operating systems, many locations, Voice over IP systems, mobile clients, integrated accounting and analytical applications, data-driven web sites, and custom business applications. Progent's experience with global enterprises and Progent's extensive staff of experts can be valuable to your business because big-company environments are inherently complicated, integration issues require thorough knowledge in many technical areas, and achieving an acceptable level of robustness, reliability, and protection requires industry-proven leading practices.

  • Create a Firm Foundation for Seamless Growth
    Small companies often start with an IT system implemented on a shoestring budget. Lacking a strong architecture, a series of improvised fixes often get thrown onto of a tenuous structure. As a business grows, stability and scalability issues can obstruct the success of the business. These networks require thorough assessment, smart strategic planning, and in-depth expertise to upgrade to an IT infrastructure that will act as the solid foundation to meet current business requirements and support future expansion.

  • Work with Solution Consultants, Not Resellers
    Smaller businesses need direction and education to navigate through an increasingly complicated maze of IT alternatives available for accelerating growth and improving efficiency. Businesses do not need an IT consultant or support organization that attempts to sell them products. Progent avoids conflicts of interest by not selling any products. Progent sells services only. This permits Progent to match technical support with the genuine needs of clients. Mixing IT consulting and product reselling can result in a conflict where the recommended solution is built around a predetermined technology instead of being based on the true requirements of a client.

How to Contact Progent
In case your Palmdale, California company wants to get in touch with Progent about IT outsourcing, consulting, or tech support, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Assistance
For fast online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

Akron, OH Technical Support Firm for Cisco Cisco Computer Help in Akron
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Progent offers the support of a certified consultant with expertise deploying products from the major telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, install, upgrade, or troubleshoot a video conferencing solution that protects your current investment and maximizes the strategic value of your information network. Progent can also provide the services of network infrastructure engineers able to help companies of all sizes to create and maintain a network that delivers the speed, dependability, security, and scalability required to accommodate your telepresence solution.

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Our Experts Team provides support in important technologies including Apple OS integration and applications; Expertise for Linux-powered, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM expertise; Line-of-business and vertical program support; Chief Information Officer, management information analyst, and project logistics services; Special applications design and integration; Web site, eCommerce, EDI, and customer information portal development and deployment; DBM management and performance consulting; Management intelligence consulting; and Telecom systems support.

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Apple OS X Tiger Integration
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Progent's consultants can provide Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone support and iPad management, or moving to iCloud services. For business environments built solely on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, fast and able to achieve your organization's objectives.

Cisco Network Management Network Security Consulting Network Management Information Technology Consulting
Office for Mac Remote Support Services
On-site Technical Support for SharePoint Server and Mac

Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows systems.

Cisco Prime Infrastructure Online Consulting Consultant
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Computer Engineer in Winston-Salem North Carolina Redhat Linux, Solaris, UNIX Support Outsourcing in Greensboro Winston-Salem High Point
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Specialists for Sarbane Oxley Compliance

For large organizations, Progent can leverage internal network support groups by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can perform as a transparent local extension of corporate network management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley conformance, project management, and top-level support for multi-site office environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to help with a campus relocation or office move, or a network architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also permits transparent testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to design, configure, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.

Consulting Services for Monitoring and Reporting Remote Network Monitoring Technical Support Services
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Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces little competition. Small businesses who utilize trusted freelance consultants or who maintain internal support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and productive.

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For small companies considering Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to

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E-Mail Guard is Progent's economical antispam and virus protection service that gives small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-based anti-spam and virus protection services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server vendor, hardware type, or data center location.

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Progentís Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a central location for your employees or clients to connect to, organize, share and manipulate useful information, files, and software and to interact with one another. It enables faster and better decisions, more effective sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services connect workers, clients, workgroups and projects with the information theyíve developed in a way that makes data convenient to find, retrieve and re-use.

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Progent can provide the support of a certified VMware VCDX consultant to help you plan, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid systems. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.

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Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Microsoft ISA 2004 Server Help and Support

Progent's Microsoft-certified ISA Server consultants have long experience configuring ISA Server-based security solutions for IT networks with many offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Cisco Virtual Private Network Consultants
Cisco RADIUS Security Online Technical Support

Cisco's network security and offsite connection products for small businesses represent a full line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit best with your company goals.

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Exchange 2013 Management Online Troubleshooting
Exchange 2013 Availability Professional

Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These improvements favorably impact key facets of IT like ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.

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Microsoft Office 2000 Consultancy
Microsoft Office 2000 Tech Expert

Progentís IT outsourcing services provide economical computer support for small businesses. Whether it involves planning network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate risks, allowing network support budgets to grow in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available network foundation for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.

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Juniper SSG Firewall IT Services
Compliance Audit for Juniper SSG Series Firewall

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Microsoft Sharepoint Server 2007 Implementation
Microsoft .Net Tech Support

Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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Custom e-Commerce integration Small Business IT Consulting Firms
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Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to meet your unique business requirements. Progentís Microsoft-certified support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting support for secure, corporate-wide information sharing plus integration with Customer Relationship Management products.

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Information Risk Evaluation Professionals
Consulting for Network Security Evaluation

Progent offers several network security service bundles intended to deliver larger institutions an objective and thorough network security audit from a group of premier security consultants. All Progent's network security assessment bundles feature a suite of services including network scans from inside and from outside your corporate firewall, professional analysis of scan results by accredited security engineers, production of a report explaining the findings, plus a live concise executive outbrief and a detailed interactive outbrief for in-house IT administrators.

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MySQL Clustering Consultant Services
MySQL application development Consultants

Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can help organizations of all sizes to configure and maintain MySQL within a robust IT environment that offers advanced speed, scalability, and protection. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.

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Consulting for NetApp MetroCluster and FlexPod
NetApp MetroCluster Disaster Recovery Consulting Services

NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery between sites that are up to 300km away from one another. Progent's roster of seasoned network experts can assist you to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by providing guidance with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show compliance with industry standards and regulatory requirements.

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Remote Network Monitoring Computer Consultants
Microsoft Operations Manager Network Consulting

Remote continuous network monitoring, automated alerts, and actionable reports are vital to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can get a level of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical service packages created to help your company to detect and fix a most IT network issues before they can disrupt productivity.

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Part-Time CIO IT Services
Chief Information Officer Setup and Support

Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate sensible IT products to enhance business processes so they align better with your corporate objectives. Your company can develop and implement a well conceived information technology plan without absorbing the expense of a full-time senior IT executive.

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