Palo Alto At Home Workers Connectivity Support Services
Help Desk Call Center Solutions Consultants
Enlarging your telecommuter workforce can have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has two decades of background assisting SMBs to plan, deploy, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Palo Alto company to select the right tools and follow best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent offers services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Palo Alto, California businesses to with any facet of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Teleworkers
A rapid, enterprise-wide transition to a from-home business model, which could be activated by a pandemic or as a component of a business continuity preparedness plan, can overstretch even the most efficient internal Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or supplement their Help Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Call Center support services utilize Progent's extensive team of remote IT support experts along with enterprise-class ticketing and tracking software to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop technical support from help requests to trouble ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to track or update the status of their active tickets, enter details, and append screenshots or relevant files. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 technical support charges, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to resolve complex problems. To learn more, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Supplemental Service allows your company to supplement your current Call Desk staff by splitting delivery of Help Desk Call Center services seamlessly between your in-house IT support organization and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Support Desk service uses a collaborative support model utilizing the number one professional services automation (PSA) tool for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and producing management reports. To learn how Progent's Support Desk Supplementation Services can help your company to deliver world-class IT support to your from-home workers, visit Progent's Call Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Palo Alto, California business, call
An index of content::
Consultants VMware Data Recovery
BackupAssist Consultants
Progent offers economical remote access to IT engineers with expertise in a broad array of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide consulting support for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist your company to deploy, upgrade, or troubleshoot backup systems for a variety of topologies including on-premises, edge to datacenter, cloud, or a mix.
Online Support SQL Server 2019 and Exchange
SQL Server 2019 and Amazon Marketplace Web Service Network Consulting
Progent's certified SQL Server 2019 experts can help you to assess the advantages for upgrading to SQL Server 2019 and can deliver fast online or onsite contact with consulting experts in solution planning and deployment, application development, SQL Server management, and network security.
Top Quality Technology Consulting SonicWall TZ500 Firewall
SonicWall TZ600 Firewall Security Firm
Progent's certified SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into a complete security plan and design security into your corporate operations.
Top Quality Wireless Security Specialists
Wireless Security Technology Professional
Progent provides consulting for security evaluation utilities including Microsoft Baseline Security Analyzer for running a variety of automatic network auditing scans to identify potential security gaps. Progent has broad experience with security auditing tools and can help you to make sense of testing reports and react effectively. Progent can show you how to build security into your business operations, configure scanning software, plan and deploy a secure system architecture, and recommend procedures to maximize the safety of your network. Progent's security professionals are available to assist you to configure a firewall, implement secure remote connectivity to email and data, and integrate virtual private network. Progent's qualified security consultants can validate the security of web-based software and can run extensive information security audits of enterprise-wide security to determine your company's compliance with recognized international security standards including HIPAA, PCI, and ISO.
Consulting Microsoft SharePoint Server 2013
Support SharePoint 2013 Web Parts
Progent has been providing SharePoint support since the first product was released more than a a dozen years, and Progent has the scope of IT knowledge to help organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid deployment is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 migration.
24x7 HelpDesk Network Engineer
24-7 Computer Support Help Desk Support Services
The Helpdesk support delivery structure adopted by Progent's Technical Response Center gives small and midsize businesses an affordable alternative to dependence on independent consultants by offering extensive technical knowledge accessible to numerous support groups, optional 24x7 availability of urgent assistance, escalation capability to top-level experts for handling even the most difficult issues, support consistency and reliability, prompt follow through enforced by seasoned service managers, a variety of convenient techniques for requesting service jobs, plus a high level of progress visibility made possible by ticket updates and available through a web-based portal.
Windows Server 2008 BranchCache Specialists
Emergency Microsoft Windows 2008 R2 On-site Support
Microsoft Windows Server 2008 R2 offers high levels of performance, security, availability, scalability, and versatility that improve productivity of on-site, remote, and mobile users. Progent's network experts can provide affordable online consulting, technical support, and education services to help your company to design, execute, and manage Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Microsoft Office IT Outsource
Microsoft Migration Consultants
Progent's pricing policy is to bill for online service and on-premises visits per minute. Consequently, you are billed only for delivered support. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no startup charge and asks no retainer for services provided during normal business hours. Many service firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick repairs so you will not be forced to permit minor problems to stay unaddressed.
Services Dynamics GP BizTalk Adapter
Dynamics GP Visual Studio Consultant Services
Progent's expert application designers and software developers can assist your company to build customizations to Microsoft GP that support the special requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a variety of development technologies that can be utilized to build integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
24x7x365 SCCM 2007 Software Inventory Network Consultant
SCCM 2007 Patch Management Consulting Services
Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost worker output by making sure that operating systems and applications are always up to date, tracking product licenses, and monitoring resource usage profiles to help you make smart purchasing decisions. When your organization is set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Onsite Technical Support ISA 2004
ISA 2004 Support Outsourcing
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating corporate security designs for IT networks with many locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your network.
Windows, UNIX, Solaris On-site Technical Support
Microsoft Certified Consulting UNIX, Windows
If your company operates a UNIX or Linux environment or a multi-OS network, Progent's CISA and CISSP-certified consultants can help your whole enterprise in a broad array of security areas including security management practices, security architecture and strategies, connection management systems and methodology, applications development security, operations security, hardware security, communications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the fundamental competencies and international standards of knowledge that network security professionals are expected to master. These accreditations offer IT management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver effective security support and consulting help.
Expert Microsoft Certified Windows Server 2008 Security Engineer
Windows Server 2008 R2 IT Consultants
Microsoft Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, scalability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's network experts can provide affordable online consulting, troubleshooting, and training services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
24-Hour Cisco RADIUS Security Computer Consultant
Cisco RADIUS Security Specialists
Cisco's security and remote connectivity technology for small to mid-size companies represent a complete array of easy-to-administer security products to help you protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.
Exchange Server 2007 Engineer
Engineer Microsoft Exchange
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.
After Hours Cisco Expert Virtual Service Desk Remote Troubleshooting
Microsoft and Cisco Certified Support Services Extended Support Desk
Progent’s Help Desk Co-management service allows your business to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Chief Information Officer Technology Consulting Services
CIO Outsourcing
Progent can supply small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible technology to improve business processes so they match better with your corporate objectives. Your business can create and install a well conceived IT strategy without absorbing the expense of a full-time senior IT executive.
Windows, UNIX, Solaris Remote Troubleshooting
UNIX with Windows Consultants
Progent's UNIX family consulting experts offer small businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of experience provides you with a convenient single source to help you build and manage a secure and robust mixed-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating MS Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Specialists HP Data Protector
Apple Time Machine Backup Consultancy
Progent offers economical remote access to IT engineers with expertise in a broad range of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers consulting support for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help you to deploy, upgrade, or troubleshoot backup/restore systems for a range of architectures including local, edge to datacenter, cloud-based, or a mix.
Top Remote Workforce Endpoint Management Computer Engineer
Offsite Workforce Endpoint Management Support Services
Progent can help small and medium-size organizations to deploy efficient remote endpoint management and monitoring systems for administering endpoint devices used by offsite workers.
Emergency Solaris with Windows Professional
Consultants Solaris with Windows
If your company is developing UNIX or Linux software in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of high-value expertise without the continual hassle of managing your company information system. Through the use of smart network monitoring and by delivering online and on-site support as your company needs it, Progent offers an economical alternative for supporting an information network that features high dependability, security, and efficiency. Progent's developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.
Remote Monitoring and Reporting Consulting Services
Computer Consultants Monitoring and Reporting
Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a degree of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical service packages created to help you to identify and resolve a most network problems before they can impact productivity.
IT Outsourcing Consultancy
Chief Information Officer Outsourcing Consultant
Progent is organized provide comprehensive remote support for all technical areas common to today’s small company IT networks and allows you to outsource a variety of strategic, as-needed services such as a temporary Chief Information Officer to provide senior-level IT design and negotiating capability, a Call Center for help desk services, proactive remote monitoring, spam/virus filtering as a managed service, project management help for critical projects such as site moves orOS upgrades, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, security specialists to verify data safety and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to write, enhance, or repair business applications.
Microsoft Exchange 2016 Migration Support and Help
Microsoft Exchange Server 2016 Migration Planning Support and Help
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Failover Clustered Servers Network Consultants
Windows Cluster Server 2008 Onsite Technical Support
The clustering technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and management of clusters that provide greater levels of system availability, security, efficiency, and versatility. New or improved capabilities include automated cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster architecture for increased availability, hardened protection and quorum models, fewer failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the advantages of failover clusters, design and implement a deployment, educate your IT personnel to manage your failover clusters, deliver continuing consulting and technical help services, and create and validate a business continuity procedure.
Service Database Setup and Support
Services Documentation Outsourcing
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by every consultant to each client. The practice of documenting and organizing support records allows more effective service and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won’t release the keys to the kingdom.
Windows Server 2012R2 Data Deduplication Specialist
Support and Help Microsoft Windows Server 2012R2
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, develop an enterprise-wide security strategy, automate network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Email Outbound Content Filtering Consult
Award Winning Email Guard DLP Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Integration Services Microsoft ISA Server
Remote Support Services ISA 2004
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating Microsoft-based security solutions for IT networks with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your IT protection requirements without restricting your network.
24x7 Windows Server 2012 R2 Private Cloud Onsite Technical Support
Windows Server 2012 R2 Storage Spaces Specialists
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security strategy, automate network administration, assist with creating applications, and build and test a DR/BC plan.
Consultants City Government
Small Government Cisco Consulting
Progent has extensive experience delivering a full-spectrum of online network support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in providing expert remote IT support and has provided network solutions to clients in every state. Remote support eliminates travel expenses and solves problems faster than onsite support.
Online Support Services Jabber and WiFi
Jabber File Transfer Online Technical Support
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist businesses of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the technologies that go into creating a cohesive Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
Small Business 100 Access Point Remote Technical Support
Small Business WAP500 AP Onsite Technical Support
Cisco's Small Business series of access points are Linux-powered units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite integration and troubleshooting support to assist your organization to plan, configure, update, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture.
Network Specialist Best Practices
Award Winning Network Setup Microsoft Consulting Best Practices
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world professional experience, at the front lines of IT service, performing a wide variety of technical tasks for a large array of businesses. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This means that you get not only expert technical skills, but also a consultant with field-tested approaches for applying computer knowledge to repair actual network problems rapidly.
OS X Remote Technology Professional
macOS Technical Support Technology Professional
Progent provides nationwide remote help and consulting services for businesses that operate Apple Mac networks or whose information systems include a mix of Mac with Microsoft Windows technology. Progent's experts offer macOS and Mac OS X clients a variety of services including desktop support, migration to the current edition of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or moving to iCloud services. Remote IT help provides optimum return for your information technology budget by extending user productivity and shortening the hours billed for computer repair services. Advanced remote access utilities and experienced technicians and consultants allow Progent to handle the majority of IT issues without squandering time and money by going to your site. In most of situations your IT issues can be dealt with by telephone or through a combination of telephone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP certified security professionals to help with the toughest system issues.
Meraki MR53 Access Point Online Support
24/7 CCIE Certified Network Consultant Meraki MR34 Access Point
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and support services to assist you to design, configure, administer, tune, and repair wireless deployments that utilize Cisco's Meraki APs. Progent can also assist your organization to plan and deploy hybrid environments that combine local and cloud-hosted services and that provide seamless connectivity, enhanced security, unified management, and dependable operation for all your mobile and desktop devices.
Microsoft LCS Server Consulting Services
Microsoft LCS Server 2007 Support
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution featuring advanced security, transparent compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and elevated business efficiencies, enhanced individual productivity, and stronger IP protection. Microsoft Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can assist you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add significant strategic value to your IT system
Active Directory Engineer
Emergency Network Consultant Active Directory
Microsoft Windows Enterprise Directory demands extensive practical experience to integrate optimally across an enterprise. Progent’s Microsoft Premier consultants are skilled in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progent’s fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production AD environments, and fixing unsuccessful installations of AD and AD-integrated applications.
Microsoft Configuration Remote Monitoring and Reporting
Operations Manager Specialists
Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of any size can afford a degree of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost services created to assist your company to identify and resolve a most IT network problems before they get big enough to disrupt your business.
Remote Workforce Data Protection Technical Support Services
Remote Workforce Data Protection Remote Consulting
Progent can assist small and mid-size organization to plan, install, verify and maintain backup systems required for at-home workers.
Wireless Link Consulting Services
Engineer Small Business Wireless
Progent’s wireless professionals can help small companies plan, choose, test, install and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while offering a level of security that matches or excels wireline interfaces. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and install the wireless connectivity solutions that align best your business needs.
On Demand IT Staffing Professional
Consultants On Demand Staff Augmentation
Progent's short-term staff augmentation services enable organizations to meet sudden increases in demand for network support personnel without dealing with the costs and hassle that come with identifying and hiring experienced technical workers and without increasing your full-time head count.
ISA 2006 Firewall Consulting Services
ISA 2006 Firewall Specialist
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling increased productivity by making these resources accessible to legitimate remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and information throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier ISA Server consultants can show you how to plan, deploy, set up, and support Internet Security and Acceleration Server on your network so your business achieves a highly functional and affordable combination of protection, productivity, and speed.
Sun Solaris Online Consulting
Best Sun Solaris Computer Consultant
If your office network mixes Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, transparent information exchange, high availability, superior performance, and tight security. Progent's Sun Solaris and Windows integration assistance services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Online Troubleshooting Exchange 2016
Technology Consulting Services Microsoft Exchange 2016
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email systems for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system offers protection, high uptime, easy access for off-site and wireless users, time-saving administrative utilities, and productive integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003, and Exchange 2K. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013 Server.
Top Ranked PC Desktop Network Engineer
Microsoft and Mac Desktop Computer Network Providers
Progent can deliver a wide array of affordable online and onsite consulting services to assist your business to configure, administer, and debug desktops and handhelds based on Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Live Communications Server Consultant
Microsoft LCS Server Consultancy
Microsoft Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class solution featuring advanced security, seamless integration with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated business efficiencies, enhanced individual output, and better intellectual property security. MS Office Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer online and onsite configuration support and troubleshooting help for your Office Communications Server 2007 environment and can assist your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your information network
Dynamics GP BizTalk Adapter Professionals
Dynamics GP Custom Software IT Consulting
Progent's seasoned solution designers and programmers can assist your company to create enhancements to Microsoft GP that support the unique requirement of your organization while retaining the benefits of seamless Windows integration. Progent can also provide expertise with a variety of software development technologies that can be utilized to create integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
macOS Network Consultant
iPad and Airport Technical Support
Progent's Apple Mac networking engineers can help you with a wide range of system foundation areas including network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a system architecture that is reliable, safe, efficient and aligned with your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.
Consultant Anti-Spam
Anti-Virus Technical Support
Email Guard from Postini provides constantly updated spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard anti-spam and virus defense aggregation program. Progent’s certified e-mail security professionals can show you how to develop an email protection plan that features antispam and anti-virus services and processes.
SharePoint 2016 Federated Search Remote Technical Support
Microsoft Expert Support and Help SharePoint 2016 and SQL Server
Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises consulting expertise, software development, and debugging support for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
At Home Workers Cloud Integration Support Outsourcing
Teleworkers Cloud Integration Consulting
Progent can assist small and medium-size businesses to set up their offsite workers with seamless integration with public cloud resources.
Citrix Lab Manager Engineers
Citrix Workflow Studio Specialists
Progent's Citrix-certified consultants can help your organization to evaluate the business value of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Hyper-V environment, and show you how to deploy Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtualized network while lowering the cost of resources and operations and streamlining management tasks.
24x7 Consulting High-Availability Data Centers
Fault Tolerant Data Centers Technology Consulting
Progent's Data Center professionals can help you identify fault-tolerant data centers that meet the specific requirements of your company. High availability co-location sites are especially appealing to small companies due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to build an in-house data center with even a basic degree of fault tolerance is too costly for most small companies. Progent can help you get all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of engineering and maintenance services.
Professionals Exchange Migration
Microsoft Experts Consult Exchange 2010 Migration
Progent's Microsoft-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your company and can assist you to plan and carry out a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick payback by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining management, and integrating your vital communications platforms.
Integration Services Meraki MR32 Access Point
Meraki Support Outsourcing
Progent's Meraki wireless AP experts offer online and on-premises support to help organizations of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security compliance, manageability and availability for wired and wireless clients regardless of their location or device.
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