Palo Alto Teleworkers Connectivity Consulting
Call Desk Solutions Consulting Services
Enlarging your at-home workforce can have a significant effect on network architecture, security, and company workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Palo Alto company to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Palo Alto, California companies to with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, data security, data protection solutions, and streamlined management.
Help Desk Call Center Support for Telecommuters
A rapid, organization-wide switchover to a telecommuter workforce, which could be motivated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or expand their Help Desk with Progent's online Technical Response Center services.
- Progent's Standard Call Desk services leverage Progent's extensive network of remote IT support specialists combined with world-class ticketing and tracking software to offer an affordable, modern Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC support from help requests through ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to track or edit their current tickets, add information, and upload screenshots or relevant files. Desktop support services are provided at a significant price reduction off Progent's normal Level 1 desktop support charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to deal with complex issues. To learn more, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Augmentation Service allows your company to supplement your current Support Desk team by splitting responsibilities for Help Desk Call Center support services seamlessly between your in-house support organization and Progent's nationwide team of PC support engineers and subject matter experts. Progent's co-managed Call Center service is based on a collaborative support solution utilizing the number one professional services automation (PSA) platform for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Help Desk Supplementation Services can help your business to provide world-class desktop support to your telecommuters, go to Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Palo Alto, California business, call
An index of content::
Virtual Support Desk Support and Help
Supplemental Helpdesk Remote Support
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.
WLAN Site Survey Troubleshooting
Wi-Fi RF Coverage Maps Support
Progent’s Wireless Site Survey helps you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN customized for your facilities, providing you a wireless solution that delivers the coverage, performance, capacity, Quality of Service, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.
Award Winning QTS Sacramento Data Center Consultant
Consulting QTS Internet Data Center
The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if you are planning on migrating your primary or disaster recovery equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services including data center relocation, equipment installation and upgrades, infrastructure optimization, comprehensive project management services, virtual server configuration, remote monitoring, streamlined network management, application programming, disaster recovery planning, security assessment, and the support of Progent's Test Lab.
Flex Series Wireless Controller Remote Technical Support
Wave 2 wireless controller Outsourcing
Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller technology.
Email Encryption Key Management Professional
ProSight Email Encryption Consultants
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Windows Server 2016 Security and Compliance Online Help
Windows Server 2016 Workgroup clusters Configuration
Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
MCSE Expert Certified Online Technical Support Microsoft Windows Cluster
Help and Support Clustered Windows
Progent provides Microsoft Windows 2003 Cluster Server support to help your business utilize high availability server clusters designed to deliver 100% operation. Windows cluster servers for zero-downtime networks include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t plan non-stop clustered server solutions around Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows consultants ensure that your zero-downtime clustered servers are configured to maximize the strategic value of your IT network.
Meraki MR20 Access Point Setup and Support
Meraki MR72 Access Point Online Support
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to assist your organization to plan, configure, administer, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent can also assist you to design and deploy hybrid environments that integrate local and cloud-hosted services and that deliver easy access, advanced security, streamlined management, and dependable operation for all your mobile and desktop devices.
Apple Time Machine Backup Consulting Services
After Hours Backup Exec Consult
Progent can provide affordable remote support from consultants with expertise in a broad range of products and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent offers expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to design, upgrade, or troubleshoot backup solutions for a variety of environments such as on-premises, edge to datacenter, cloud, or a mix.
Oklahoma Manager
Tennessee Computer Systems Consulting
If your company does not need immediate online help but you think you will need technical services with your information system soon, you can save time and expenses and guarantee that the right expertise will be available when you want it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Technical Support Organizations Windows 8.1 BitLocker
Award Winning Windows 8.1 Remote Desktop Outsourcing Services
Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, including touch screen interface and signature live tiles GUI, offer a wide selection of benefits for organizations who know how to put them to work. Progent's Windows experts can help bring your organization up to speed with Windows 8.1 and show you how to gain significant business value from the operating system's many new and enhanced technologies.
Microsoft Help and Support Intune Company Portal
Intune and Android Setup and Support
Progent's Intune consultants can help your company to assess the business case for adopting Microsoft Intune for administering your portable devices including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent can help your company to configure security policies, set up test environments to evaluate the benefits of Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
Enterprise hybrid cloud Technology Professional
Best Hybrid cloud Consultancy
Progent can provide advanced online support services to help businesses connect their networks with leading public clouds including Azure and Amazon Web Services. Progent can help your it team to plan and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that combine local IT assets as well as public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud integration support services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and affordably.
Fault-tolerant Internet Connectivity Technical Support
Award Winning Fault Tolerant ISP Network Engineer
Progent's Cisco-certified IT professionals can help you design an economical, high availability Internet configuration solution that can achieve non-stop Internet connectivity through a broad array of high availability Internet access products and services including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to utilize the most current technology for fault tolerant Internet connectivity to create a cost-effective, fully redundant Internet network with automatic failover and other features to create zero-downtime Internet access.
Microsoft Exchange Server 2016 Upgrade Onsite Technical Support
Exchange Server 2016 Upgrade Remote Technical Support
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
SQL Engineer
SQL Server 2008 Migration Consulting
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, lessening the difficulty of creating, deploying, administering, and accessing enterprise data and database applications in environments ranging from mobile devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Internet Security and Acceleration Server 2006 Network Consultants
Internet Security and Acceleration Server 2006 Online Help
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft-certified ISA Server support professionals can help you plan, rationalize, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your network.
24-7 Online Technical Support Apple Mac Infrastructure
Mac Networking Remote Technical Support
Progent's Apple Mac networking consultants can assist you with a wide array of network foundation areas including system architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies such as VoIP and high-speed wireless networking. For business networks built exclusively on Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, integrating, and maintaining a system architecture that is robust, secure, productive and aligned with your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also provide certified professionals to help you with Cisco routers and switches.
Emergency Exchange 2013 Project Planning Engineer
Microsoft Exchange Integration
Microsoft Exchange 2013 includes major enhancements to the functionality of Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements affect vital IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.
Azure cloud migration Development Group
24 Hour Programming Companies Microsoft Azure integration
Progent can assist businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
24/7 CISM Security Management Consult
CISM Certified Cybersecurity Management Specialists
Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that information security professionals are required to master. It gives executive management the confidence that those who have qualified for their CISM certification have the background and knowledge to provide effective security administration and consulting services.
Exchange Email Hosting Consultancy
Exchange Server Hosting Specialists
Progent's Microsoft Exchange Hosting Support Services provide an enterprise-class data center with redundant electrical and environmental control systems,
Mandriva Linux Consultants
Ubuntu Linux Consulting
Progent's Linux support experts provide small and mid-size businesses and developers assistance with managing and maintaining Linux systems that coexist with Microsoft-powered technology. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Online Technical Support OS X VPN
macOS Security Audits Troubleshooting
Progent's certified security consultants can show you how to safeguard your Mac network through professional support offerings such as performing security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure remote and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the particular goals of your corporate network.
Tracking Service Costs Engineer
Services Documentation Remote Technical Support
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small service organizations who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every staff member to every client. The discipline of documenting and organizing service activity results in more efficient support and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Network Security Test Intrusion Protection Systems
24 Hour Cybersecurity Organization Firewall and VPN
Progent offers small and medium size organizations professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies including Check Point Software, Juniper, and Symantec. Progent can help you design a detailed security plan and select the right technologies from a variety of suppliers to achieve your security objectives while staying within your spending limits.
Outsourcing Technical Support PC Desktop
Network Service Microsoft Mac and Linux Desktop
Progent offers a broad array of affordable consulting and support services to assist your business to deploy, configure, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote help for single machines or notebooks or work with your business to design and carry out a company-wide rollout of new or updated OS platforms and business applications. Progent can also provide engineers and technical workers to help your company to prepare for and complete a company move or merger organized to cause minimal disruption of your productivity.
NetApp MetroCluster Switchover Consultant Services
Consult NetApp MetroCluster
Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or on-premises support for NetApp's entire line of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.
Onsite Technical Support Cisco Firepower 4000 Series Firewalls
Firesight Consultant
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Amazon Web Services hybrid cloud solutions Design
Amazon EC2 migration Contract Development
Progent offers cost-effective remote consulting to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Specialists Co-managed Help Desk
Extended Support Desk Outsourcing
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Dynamics GP Technology Consulting Services
Dynamics GP/Great Plains Online Troubleshooting
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its modular design you can purchase only the functions you currently need, with the option to add users and increase functionality in the future. Progent’s Microsoft Dynamics GP Software consulting experts can show you how to deploy, customize and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
Dynamics GP Analytical Accounting Consultant Services
Dynamics GP SmartList Builder Consultancy
Dynamics GP accounting offers analysis and reporting features that allow you to monitor all operations, revenues and spending, and sales trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you create reports that let you analyze your business more thoroughly, converting uncooked data into useful business information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business software development and web commerce solutions that work seamlessly with Dynamics GP.
24/7 CCNP Expert Certified OpenBSD Data Recovery
FreeBSD On-Call Services
Progent's UNIX platform support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
System Center 2016 and VMware Integration Outsourcing
Remote Consulting System Center 2016 and Windows Server 2016
Progent has more than 10 years of background integrating, and supporting the key platforms that make up System Center and can assist your organization to design, install, manage, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can help you to migrate to the latest version of System Center from an older release or from another datacenter management platform to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
IT Consultants Wireless Bridge
24/7 Office Wireless Technology Consulting
Progent’s wireless professionals can help small businesses design, choose, pilot, configure and support secure building-to-building wireless bridges that integrate transparently into your IT network while offering a level of security that equals or exceeds wired connections. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and install the wireless connectivity technology that align best your company needs.
Largest UNIX, Windows Specialist
Solaris with Windows Consultants
Progent can help your business to design and execute an efficient migration from a UNIX-powered information environment to a network powered by Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to preserve your information and minimize productivity disruption by designing an effective migration plan that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing environment, transition planning and testing, Microsoft Exchange migration expertise, information and application migration, and server and media migration and consolidation.
24 Hour Professionals Windows, UNIX, Solaris
24-Hour Integration Support Windows, UNIX, Solaris
If your company computer system combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows integration support offerings feature network infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Contact Center support.
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