To get fast online assistance with data security issues, companies in Palo Alto California can find world-class expertise from Progent's certified security professionals. Progent's online support consultants are available to provide efficient and affordable help with security issues that threaten the productivity of your information system. Progent's security engineers are certified to support environments powered by Windows, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's broad range of consulting services addresses firewall configuration, email filtering and encryption, secure system design, and disaster recovery planning. Progent's support staff has earned the industry's most advanced security accreditations including Certified Information Security Manager and Certified Information Systems Security Professional.

Progent offers remote security support services on a per-minute model with no minimum times and without additional charges for setup or off-hour service. By billing by the minute and by delivering world-class help, Progent's pricing policy keeps expenses under control and avoids scenarios where quick fixes turn into big expenses.

Our Network Has Been Attacked: What Can We Do?
Network Security ConsultantsIn case you are now fighting a network security crisis, visit Progent's Emergency Remote Computer Help to see how to receive fast aid. Progent maintains a team of seasoned network security specialists who can provide online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future attacks.

For companies who have prepared beforehand for an attack, the formal post-attack response model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a serious security penetration.

Introduction to Progent's Security Support Services
Coordinating data security and preparation for recovering critical information and functions following a security breach demands a continual program involving a variety of technologies and procedures. Progent's certified security experts can help your business at any level in your efforts to secure your information network, from security assessments to creating a complete security strategy. Important technologies supported by Progent's security engineers include Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Based Threats.

Planning and Implementing Secure Environments
Every organization should develop a carefully considered security plan that incorporates both preventive and responsive activity. The proactive plan is a set of steps that helps to reduce security gaps. The post-attack plan defines activities to help security staff to evaluate the damage resulting from a breach, remediate the damage, document the event, and restore network functions as quickly as feasible. Progent can advise you how to design security into your company processes. Progent can install scanning software, create and build a safe IT infrastructure, and recommend processes and policies to optimize the protection of your computing environment. Progent's security professionals are available to help you to configure a firewall, design protected remote connectivity to email and data, and install an efficient virtual private network.

If your company is interested in an economical option for outsourcing your security management, Progent's Round-the-clock Network Support Services feature automated online server tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that are compliant with government data security standards. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Recovery and Security Forensics
Progent has expertise in recovering networks and devices that have been hacked, are in question, or have stopped working following a security attack. Progent can show you how to determine the damage resulting from the assault, return your company to normal functions, and recover information compromised as a result of the event. Progent's security specialists can also oversee a comprehensive forensic evaluation by going over event logs and utilizing a variety of proven assessment tools. Progent's experience with security consulting minimizes your downtime and permits Progent to suggest effective ways to avoid or mitigate future attacks.

Ransomware Cleanup and Restoration Consulting
Progent can provide the help of proven ransomware recovery experts with the knowledge to reconstruct an environment compromised by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To find out more, visit ransomware cleanup and recovery expertise.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the complete malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital data, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide web-based management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's veteran engineers can provide unique consulting support in key facets of computer protection such as:

Security Vulnerability Audits and Security Compliance Testing
Progent offers expertise with information risk auditing tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive system scans to reveal possible security gaps. Progent has broad experience with testing tools and can assist you to understand audit results and respond appropriately. Progent's certified security engineers also provide web application testing and can perform expert assessments of enterprise-wide security to assess your company's compliance with key worldwide security standards including FISMA, PCI, and ISO. In addition, Progent can assess the strength of your wireless security including in-place wireless equipment as well as portable devices. Find out additional information concerning Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class technical support for Cisco's complete family of protection and Virtual Private Network solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Read the details about Cisco Security, Virtual Private Network and Aironet Wireless Help.

Other Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a wide array of protection technologies available from Microsoft and Cisco, Progent can provide businesses of any size advanced consulting for technologies from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:

Unannounced Penetration Checking Consulting
Stealth intrusion testing is a valuable method for allowing businesses to determine how vulnerable their IT systems are to potential attacks by testing how thoroughly network protection procedures and technologies stand up to planned but unpublicized penetration efforts launched by seasoned security specialists utilizing the latest intrusion methods. Find out additional information concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Consulting Services
Certified Information Security Manager Experts for Palo Alto CaliforniaCertified Information Security Manager defines the fundamental competencies and worldwide standards of service that information technology security managers are expected to master. CISM provides executive management the assurance that those who have earned their certification have the background and skill to offer efficient security administration and engineering services. Progent can provide a CISM support professional to assist your organization in vital security areas including information protection governance, vulnerability assessment, data protection process management, and crisis handling management.

Read additional information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

CISSP Security Support Expertise
CISSP Certified Network Security Consultants for Palo Alto CaliforniaProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP accreditation as a result of demonstrated professional work, rigorous study, and formal testing. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include cybersecurity administration procedures, security design and test systems, connection control systems, applications development security, business processes security, physical security, cryptography, telecommunications, network security, and business continuity planning.

Read additional information concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Palo Alto CaliforniaProgent's ISSAP Certified cybersecurity consultants have been awarded ISSAP certification after rigorous examination and extensive experience. field experience with information security architecture. ISSAP consultants have acquired in-depth knowledge of access control systems and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.

Read the details concerning Progent's ISSAP Accredited Secure Network Architecture Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering principles and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Professional Expertise
CISA Cybersecurity Auditor Experts for Palo Alto CaliforniaThe Certified Information Systems Auditor credential is a recognized qualification that signifies expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants pass an extensive examination administered by the ISACA professional group. Progent offers the services of a CISA-Certified security audit engineer able to help companies in the fields of IS audit services, information technology enforcement, systems and infrastructure lifecycle, IT support, protecting data assets, and disaster recovery planning.

Find out more details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC-certified Network Risk Mitigation Experts
CRISC Risk Experts for Palo Alto CaliforniaThe CRISC certification program was established by ISACA to validate an IT professional's skills to plan, implement, and maintain IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity plan based on industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management services are a good fit the support available from Progent's CISA-Certified consultants for objectively assessing your IT control mechanisms and with the expertise of Progent's CISM-certified support professionals for designing company-wide security policies.

Find out additional details concerning Progent's CRISC Risk Management Services.

GIAC (Global Information Assurance Certification) Professional Services
Security Consultants with GIAC (Global Information Assurance Certification) for Palo Alto CaliforniaGlobal Information Assurance Certification was founded in 1999 to validate the skill of computer security experts. GIAC's mission is to make sure that a certified security consultant possesses the skills needed to deliver support in vital areas of system, information, and application security. GIAC certifications are recognized by companies and institutions all over the world including U.S. National Security Agency (NSA). Progent can provide the assistance of GIAC certified professionals for any of the security services covered within GIAC certification programs such as assessing networks, security incident handling, intrusion detection, web-based services security, and SIEM solutions.

Learn more details about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Consulting Services
If your organization is located in Palo Alto California and you're trying to find cybersecurity consulting, phone Progent at 800-993-9400 or go to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services




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  • Remote Technical Support Barracuda Backup and vCenter
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    Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist your business to design, configure, manage and repair a BDR solution built on Barracuda technology.

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    Progent offers small businesses two specially designed security inventory scanning packages that provide, at a set price, remotely administered scans of your security profile which are evaluated by expert security engineers who assess the results of the remote scan, present unbiased evaluations of your existing security vulnerability, and offer suggestions for remediation. Progent offers two non-overlapping network security inventory packages for external and internal scanning that are priced to fit the restricted budgets of small companies while providing enterprise-class assessments of your IT network's exposure to attack.

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    Progent's Meraki Wi-Fi AP experts provide online and onsite support to help organizations of any size to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and support Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.

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    Remote server management cards give network administrators complete control of a server without the need for a personal presence. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and support a high-availability company network that includes remote management cards and Progent can utilize these remote server management cards to provide low-cost remote technical assistance. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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    SQL Server 2016 introduces significant improvements in speed, scale, security, availability, mobile computing support, and built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

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    Progent's Microsoft-certified Windows Server 2000 experts offer network help and information technology consulting services for the entire line of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and support services include network design, installation, documentation, on-site and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.

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