Expanding your at-home workforce can have a significant effect on network infrastructure, security, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Palo Alto organization to pick the right tools and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent can provide support services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Palo Alto, California companies to with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major vendors support online discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many organizations use multiple products to meet the needs of their various partners and customers. Progent can assist your organization to manage your existing conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as IP voice and video calling, persistent chat, plus file sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Palo Alto, California organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent can assist you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based control and comprehensive protection for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

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    Progent can assist your business in all facets of your upgrade to Exchange 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progentís Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy development of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to Microsoft SQL Server 2005.

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    Progentís Wireless Site Survey makes it easy to plan and install a WiFi LAN customized for your environment, providing your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service.

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    Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that need network service with the flexibility associated with with small organizations but which includes effective communications, thorough documentation, and compliance with enterprise IT standards. If your corporation maintains a remote office located anywhere in California or any region covered by Progent's engineers, Progent can provide a wide array of onsite and on-line IT consulting services and network architecture expertise.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of real-world industry background, at the front lines of IT support, performing a broad variety of IT projects for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support team. This guarantees that you get not just world-class technical skills, but also a support engineer with proven approaches for applying technical knowledge to solve actual network problems quickly.

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    If your business runs a UNIX or Linux network or a multi-OS network, Progent's CISM and CISSP-certified security specialists can assist your whole organization in a wide range of security areas including security administration procedures, security design and strategies, access control products and methodology, applications development security, business processes security, physical security, telecommunications, network and Internet security, and business continuity planning. CISA and CISSP stipulate the core competencies and international standards of performance that network security managers are required to master. These accreditations offer IT management the assurance that consultants who have earned their CISA or CISSP certification have demonstrated the experience and theory to offer world-class security support and consulting help.

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    Progentís Cisco-Premier technology consultants provide experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and secure access services. Extending from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and availability for information environments of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progentís network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent offers businesses of any size world-class network remote or onsite consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.

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