Expanding your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company culture. Progent has 20 years of background assisting SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Palo Alto organization to select the right tools and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services that go from on demand guidance for helping you past occasional technical bottlenecks to full project management to help you carry out business-critical initiatives.
Progent can assist Palo Alto, California organizations to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, data security, data protection solutions, and streamlined management.
IP Voice Solutions for Teleworkers
Extending the corporate phone environment to include telecommuters is vital to supporting a productive at-home workforce. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can assist organizations of any size to plan or tune a telecommuter IP voice environment that delivers the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their current Cisco IP voice environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. Unified Communications Manager supports additional mixed media services such as unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP products, visit Cisco CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate firewall
such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Palo Alto, California company, call 1-800-993-9400 or visit Contact Progent.