Expanding your remote workforce may have a major impact on IT architecture, cybersecurity, and company processes. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Palo Alto organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent offers services ranging from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Palo Alto, California organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and unified management.
IP Voice Integration for Teleworkers
Expanding the company phone system to accommodate teleworkers is critical to supporting an effective at-home workforce. A broad range of cloud-centric IP voice products are used by SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can assist businesses of all sizes to plan or tune a remote VoIP environment that provides the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations optimize their current Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. CUCM manages additional combined media services like messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see CUCM expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, see CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate firewall
such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to support these VoIP solutions and deliver as-needed integration and debugging expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Palo Alto, California business, call 1-800-993-9400 or refer to Contact Progent.