Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and company processes. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Palo Alto organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Palo Alto, California businesses to with any aspect of creating a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.

IP Voice Integration for Teleworkers
Extending the business PBX system to include telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP products are popular with small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's modern or older platforms for IP voice management. Progent can help organizations of any size to plan or tune a remote IP voice service that provides the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses tune their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software deployed throughout the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and deliver on-demand integration and debugging services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Palo Alto, California business, call 1-800-993-9400 or refer to Contact Progent.